Recovery Roadmap for Micro and Small Enterprises in Telangana - Policy Note - July 2021
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Recovery Roadmap for Micro and Small Enterprises in Telangana FINANCE Policy Note - July 2021 INNOVATIONS BUSINESS
2 | Recovery Roadmap for Micro and Small Enterprises in Telangana Background In the past year, India has been weathering support enterprise development. With unprecedented health, social and economic a vision to better support women adversities caused by the COVID-19 entrepreneurs across sectors and revenue pandemic. Disrupted supply chains, scales, and taking into consideration their poor access to finance and markets, and socio-economic background, WE Hub, consumers' limited propensity to spend Department of IT E&C, Government of have revealed the fault lines in India's 6.3 Telangana, organised its first Stakeholder million-strong enterprise ecosystem. In the Consultation on March 2, 2021. While many first wave, there was a significant drop in policy recommendations for MSME recovery revenue; with the second wave, business have been released since the beginning owners fear their inability to recover, of the pandemic, many such resources do signalling a bearish market sentiment. A not pinpoint specific stakeholders that can timely and comprehensive policy response take ownership of actionable inputs. WE is imperative to support Micro, Small and Hub has attempted to holistically address Medium Enterprises (MSMEs) that face the this policy challenge by taking into account risk of permanent closures, and improve the primary data collected through a survey, market sentiment. extensive review of existing policy notes and recommendations for the recovery of Despite various government relief efforts MSMEs by LEAD at Krea University, and by to provide collateral free-loans, refinancing hosting the first Stakeholder Consultation packages and working capital support, that helped identify gaps in synergising the businesses that operate on low margins efforts by multiple departments to promote continue to suffer due to social distancing entrepreneurship among women. restrictions, labour shortages, inadequate demand and rising input costs. In Telangana, Based on the inputs obtained from the first which is home to 2.6 million enterprises, consultation, and LEAD at Krea University’s of which 0.97 million are women-owned research and policy analysis, this policy enterprises1, the economic impact of the note identifies recommendations that pandemic has been equally damaging. are reflected in most policy notes and other relevant resources reviewed for this Revised Classification of MSMEs w.e.f. July 1, 2020 purpose. Six broad thematic areas have Manufacturing & Investment Annual been identified and grouped as per their Enterprises in Plant and Turnover short(upto 1 year), medium (1-5 years) and rendering Machinery or Services Equipment long-term impact (5+ years). These are: Micro Not more than Not more Rs. 1 crore than Rs. 5 crore Small Not more than Not more Rs. 10 crore than Rs. 50 crore Employment Retention Digital Economies Fiscal and Financial Medium Not more than Not more and Enterprise Support and Market Access Policy Rs. 50 crore than Rs. 250 Measures crore Source: Ministry of MSME, GoI. URL: https://msme.gov.in/know-about- msme Background Planning for Recovery The Government of Telangana (GoTS) Retraining and Safe, Accessible Regulatory Skill Upgradation Workspaces and Measures has taken multiple initiatives to increase Inclusive Measures for women’s workforce participation and Workers
Recovery Roadmap for Micro and Small Enterprises in Telangana | 3 1. Employment Retention and Enterprise Support Measures MSMEs in India have been adversely affected in the past year. In April 2020, immediately Recommendations: after a lockdown was announced, 55% of the surveyed enterprises were producing Short-term no output; smaller firms lost more business than their larger counterparts, and only • Relief in the form of reimbursements, 45% of workers were retained by MSMEs3. rent subsidies10,11, deferring of commercial In a survey conducted by WE Hub in utility bills12, and operational expenditure Telangana in May 2021, 54.3% of respondents claims for eligible enterprises should be reported that their means of income will continued via stakeholders such as the become unviable within a month owing to Telangana State Industrial Infrastructure the pandemic; over 26.6% also reported a Corporation (TSIIC); pre-COVID decrease in sales, with 15% of the sample conditionalities that could hinder recovery reporting cancellations of orders as a key should be removed13. barrier to continuing their operations4. • Key stakeholders should support firms in Further, one in three enterprises surveyed accessing markets, enabling regulatory reported a decrease in sales, and 71.8% of compliances, improving product quality, enterprises were planning to lay-off their and applying for commercial loans14. employees in the forthcoming quarter to reduce overheads and sustain their • Changes and innovations made by business5. On the positive side, 10.6% of the enterprises for workplace adjustments, respondents reported procuring machinery such as buying new machinery and and equipment to establish their business6. expansion during the pandemic, can be Employment Retention and Enterprise Support Measures incentivised15. According to another survey conducted by LEAD at Krea University across India, one • Efforts can be made by stakeholders in three women-led businesses had to shut in the government to reach women in down either temporarily or permanently in rural and remote areas with information June-July 2020. Nearly half the surveyed about COVID-19 support measures16; women entrepreneurs reported a loss of handholding support in digital literacy risk appetite7. By November 2020, a quarter and agro-processing can help boost rural of the surveyed businesses were still not women-led enterprises17. operational, and nearly three-quarters of • Actively engaging with women (informal closed businesses reported not having workers and entrepreneurs) and including received any external support for their a robust gender and intersectional lens business from self-help groups (SHGs), (caste, class, place of residence, industry non-governmental organisations (NGOs) or sector etc.) in all policy and programmatic government schemes/missions8. According responses to COVID-19 can ensure that to the National Restaurant Association of these initiatives are more inclusive and India (NRAI), an estimated 20 lakh workers gender-sensitive18, 19. employed in the restaurant and eateries sector across India may lose their jobs due Medium-term to the pandemic9. The need of the hour is • Effective design and implementation to ensure that MSMEs are given revamping of active labour market policies support (such as working capital/operational (ALMPs), including public employment expenditure support) to sustain beyond programmes aligned with more the pandemic and retain their workforce on comprehensive national employment payroll. policies, can enable re-entry of the
4 | Recovery Roadmap for Micro and Small Enterprises in Telangana working population into the labour • Interventions being designed for MSMEs market20. should be streamlined and segmented as per requirements of different kinds • Providing financial planning and of enterprises such as firms, own- management training helps enterprises, account enterprises, rural enterprises, especially women-led enterprises in rural agripreneurs etc31. areas21, account for monthly savings, investments, and expenditure planning22. • Guidelines should be furnished for A review of existing evidence suggests stakeholders to identify women that financial assistance paired with such entrepreneurs for incubation programs training programs has more benefits and government assistance programs; for the long-term growth of women's mechanisms for the large-scale businesses than financial assistance establishment and scaling up of women- alone23. led enterprises should also be designed in the long term32. • Rehabilitation support (financial and otherwise) should be extended, • A single-window portal is needed to especially to businesses that may have provide one-stop solutions for enabling closed down, to dissuade loss of risk women entrepreneurs to access various appetite24,25. For example, evidence government support mechanisms; the suggests that flexible credit repayment guidelines and modalities for such a requirements can promote women portal are to be discussed and agreed entrepreneurship by encouraging risk- upon by all stakeholders33. taking behaviour26; access and usage of such credit products can be facilitated and incentivised. The private sector and Key Stakeholders industry associations can also play an Employment Retention and instrumental role in supporting women- Enterprise Support led and operated enterprises specifically Employment Retention and Enterprise Support Measures by offering gender-sensitive products • Commissionerate of Industries (CoI), and services and setting targets for GoTS; procuring from them27. • Labour Department, GoTS; • Loans and working capital should be made available to promote • Panchayat Raj & Rural Development agripreneurship in particular; government Department (PR&RD), GoTS; support is needed for rural and farm- • Department of Women based enterprises to diversify into agri- Development & Child Welfare value chains using cluster approach, one (WDCW), GoTS; district one product (ODOP) approach, and similar approaches to ensure • Ministry of Micro, Small, and perennial income from various sources28. Medium Enterprises-Development Collectives can be effective platforms Institute (MSME-DI) Hyderabad, GoI; for enhancing business opportunities, • Telangana State Mission for leveraging institutional credit, and Elimination of Poverty in Municipal collective aggregation in the farm and Areas (TSMEPMA), Department of non-farm sectors29. Municipal Administration & Urban Development (MA&UD), GoTS; Long-term • State Level Bankers' Committee, • Robust minimum-wage floors should be Telangana (SLBC); created, and community-based initiatives • Civil Supplies Department, GoTS; and public employment programmes can bring vulnerable workers in informal • Non-governmental organisations economies into the formal fold30. (NGOs) and private sector players
Recovery Roadmap for Micro and Small Enterprises in Telangana | 5 2. Digital Economies and Market Access Despite the potential advantage of digital economies in the present situation, only Recommendations: 30% of surveyed MSMEs had started a business website or enabled e-commerce Short-term functionality as of June 2020, even as e-commerce contributed to an increase of • Providing universal, affordable internet 53% and 65% of the revenue contribution access, extending affordable, effective for MSMEs in retail and educational services and efficient "digital wallets" and respectively34. However, over half of the payment options for all, and educating surveyed MSMEs used video conferencing entrepreneurs on using these tools should tools and WhatsApp to stay in business be facilitated through public-private during this time35. Moreover, South Asia has partnerships41. also witnessed a 5% increase in the number • Digitisation of the business environment of registered mobile money accounts can help make business registration, (305 million accounts) and an 8% increase licensing, taxation and reporting faster, in mobile money transactions in 2020 more accessible, and transparent42. (7.5 billion transactions)36. Thus, there is tremendous scope for leveraging digital • Digital access, digital financial inclusion platforms, digital payment solutions, and and digital literacy and training should e-commerce platforms to support MSME be facilitated, particularly for women in recovery. Market access and linkages have rural/informal enterprises43,44,45,46. There significantly suffered due to the restrictions is evidence that access to information on transport and travel during the pandemic. and communication technology This, in turn, affects supply and demand as (ICT) kiosks led to higher levels of well. entrepreneurial activity over time in rural areas47; several studies also suggest that In April 2020, about 70% of enterprises digital technologies can enable women surveyed had not received previously entrepreneurs to scale up and make their contracted raw material, more than 80% businesses more efficient48. firms had unsold product in the inventory, and about 60% reported order cancellations • There is a need to reform online and since the lockdown37. 6.4% of surveyed mobile payment regulations and MSMEs highlighted the need for support strengthen e-commerce platforms, Digital Economies and Market Access in restoring logistics channels to resume facilitating mobile-based financial regular operations38. In the WE Hub survey, transactions. Providing support to respondents cited increasing marketing improve transportation and delivery efforts (37.6%) as their primary strategy networks will also to strengthen access to to combat the impact of the pandemic, e-commerce platforms for MSMEs49. followed by sourcing to new suppliers (23%) • Small retail enterprises (e.g. kirana and temporarily reducing scale of operations stores) should be aided in adopting (12.8%)39. Over 54% of the enterprises digital tools for bill payments, ledger surveyed are working towards pivoting their keeping and inventory management, and business model, with 33.7% reporting plans partnering with startups, big retailers, to make concerted marketing efforts40. and e-commerce firms50. ICT-based and Thus, market access, back and forward cluster-based virtual cooperatives have linkages, supply chain management and shown some potential to improve market digital platforms should all be considered by access for micro-enterprises51. stakeholders working on recovery measures.
6 | Recovery Roadmap for Micro and Small Enterprises in Telangana • Member engagement, consultation and peer-to-peer communication among social dialogue should be facilitated enterprise owners58. Case studies in India by taking public-private stakeholder show that mobile phones are the most engagement online52. preferred technology component used by women entrepreneurs due to their Medium-term relative affordability compared to other ICT devices like computers; the latter are • A new quality control task force can be considered to be more viable options constituted to streamline procurement for financially secure and more educated by the government, and utilise existing women59. Central Processing Centres (CPCs) and Common Facility Centres (CFCs) for warehousing to streamline supply chain management for MSMEs. Key Stakeholders • In collaboration with the Agriculture Department, Minimum Support Prices Digital Economies and Market Access (MSP) can be introduced for processed goods made by SHGs, once a quality control mechanism is in place. • Farmer Producers’ Organisations (FPOs), National Bank for Agriculture • Encouraging the adoption of digital and Rural Development (NABARD), technologies and e-commerce models can GoI; help expand the customer base among all small format retailers and enterprises53. • Society for Elimination Rural Poverty (SERP), Panchayat Raj & Rural • Collaborations between public sector Development Department (PR&RD), banks and fintech lenders can facilitate GoTS; faster and safer lending alternatives; • Telangana State Mission for quicker assessments of creditworthiness Elimination of Poverty in Municipal of MSMEs, and reduce turn-around time Areas (TSMEPMA), Department of for processing loan applications and Municipal Administration & Urban disbursal54. Development (MA&UD), GoTS; • A streamlined database of women-led • WE Hub Foundation, Information businesses can enable identify women- Technology, Electronics & led SMEs for preferential procurement by Communications Department various state departments; the selected (ITE&C), GoTS; enterprises can be nurtured as role-model enterprises across the country55. • T-Wallet (ITE&C), GoTS; Digital Economies and Market Access • Private sector players (viz. QMart and Long-term Meesho); • Close the digital divide and invest in • Fintech platforms (viz. Dvara); digital skills by addressing worker's rights such as the right to disconnect and safety • Civil Supplies Department, GoTS; of workers' data to prepare for online • Agricultural Marketing Department, economies56. GoTS. • Market products by self-help group enterprises on e-commerce platforms57. • Harness the potential of simple ICT platforms such as WhatsApp to boost
Recovery Roadmap for Micro and Small Enterprises in Telangana | 7 3. Fiscal and Financial Policy The lockdown had a significant impact on affected MSMEs through equity/quasi- business cash flows and access to credit. equity restart funds68 and tax waiver/relief On average, surveyed microenterprises that on compliance69,70. Special attention can were operational during the lockdown in be given to gender-specific measures like June 2020 reported a revenue of only 28% tax exemptions and deferred payments of their regular revenue60. 63% of enterprises for women entrepreneurs71,72. surveyed in another study in May 2020 did • Other measures that can be considered not approach a bank for additional funding are liquidating outstanding receivables in 2020. The informal sources of credit of MSMEs from private sector (non- utilised by MSMEs came with a higher 'crisis' government/non-PSU) buyers at the interest61. Small firms supplying mainly to the earliest to help strengthen the supply government did not significantly improve chain73; expediting tax refunds such as the financial security; 53% of their payments GST74,75. were expected to be delayed by at least a quarter61. • Bridge financing in the form of interest- free76 or low-interest micro-loans in the In June-July 2020, over 50% of the women- short-term can aid vulnerable groups like led enterprises surveyed were providing women entrepreneurs in particular77,78; goods on credit, and 80% of surveyed involving CSR initiatives and other women did not take any business-related financial investors in this effort can boost loans, with over three-quarters of women the reach and impact79. While offering entrepreneurs dipping into their personal bridge financing such as factoring and savings64. In the WE Hub survey, among bill discounting, it can be beneficial start-ups, 56% cited interest-free or low- to identify businesses that have long- interest rate loans as the most effective relief standing relationships with customers, measure for their enterprise. thereby ensuring low default rates. Moreover, 33.3% of businesses in the ideation • Identify priority sectors for lending or proof-of-concept stage were concerned and/or rebates80 in consultation with about exhausting their bootstrapping funds, stakeholders and subsequently mandating whereas most businesses (19%) in the go- a portion of CSR funds to be dedicated to-market and acceleration stage were towards MSME recovery in Telangana. concerned about managing their operating • Collaborations between entities at state- expenses65. Thus, sustained fiscal and level (e.g. WE Hub and SLBC) can focus financial support will prove vital in easing on improving women-led enterprises’ the liquidity crisis and enabling recovery access to and eligibility for credit of MSMEs in the short- and medium-term funding in order to help increase their Fiscal and Financial Policy horizon. creditworthiness81. Recommendations: Medium-term • Targeted efforts towards improving credit Short-term scores of women-led enterprises are needed and efforts must be dedicated • The restructuring measures66,67, introduced to increasing asset ownership, which can by the Reserve Bank of India (RBI) to be used to furnish collateral for loans82, address limited access to liquidity should especially since this is a significant hurdle be extended and continued; additional for women entrepreneurs in India83. financial support should be provided to
8 | Recovery Roadmap for Micro and Small Enterprises in Telangana Long-term Key Stakeholders • Artificial intelligence (AI) and data Fiscal & Financial Policy analytics can be harnessed to help financiers determine optimal ticket sizes • Reserve Bank of India (RBI); and reduce servicing costs of loans for MSMEs84. • State Level Bankers' Committee, Telangana (SLBC); • National Bank for Agriculture and Rural Development (NABARD), GoI; • Small Industries Development Bank of India (SIDBI); • Khadi Village Industries Corporation (KVIC), GoI; • Tribal Cooperative Finance Corporation Ltd. (TRICOR), Tribal Welfare Department (TWD), GoTS; • SC, ST, and BC Corporations, GoTS; • Stree Nidhi Bank, Telangana. Fiscal and Financial Policy
Recovery Roadmap for Micro and Small Enterprises in Telangana | 9 4. Retraining and Skill Upgradation As the economy slowly recovers, it is led enterprises can be assisted through expected that workers will have to be basic business training in areas like retrained and upgrade their skills to basic accounting and bookkeeping be reabsorbed in the workforce; this is skills, and management techniques. particularly relevant for bringing those There is also some evidence to suggest engaged in the informal sector into the that peer involvement in business formal fold85. Only 5% of surveyed firms training helps increase its subsequent accessed existing government schemes uptake, as well as that of business loans, that provide training in digital marketing and further increases business activity and sales for MSMEs, and a mere 4.5% among women entrepreneurs93. articulated the need for support to address • Making training content accessible labour or skills shortages to resume normal through mobile-based rules of thumb operations86. has also been linked with improved For instance, evidence suggests that business practices and better business know-how of the latest technologies outcomes94. among women entrepreneurs tends to • Entrepreneurship Development impact business operations positively and Programs (EDP) can be held free of affects success87; government initiatives cost for women-led businesses at are observed to be the most important different stages and scales of enterprise technology innovation influencers for to develop business acumen and small firms88. Thus, policy measures that managerial skills95. consistently encourage skill up-gradation and retraining spearheaded by the relevant Medium-term stakeholders will be essential in the recovery • It is essential to re-train/upgrade of the MSME sector. existing skills of entrepreneurs, and build digital skills and capabilities for Recommendations: workers, especially women, to enable them to transition into new sectors, Short-term due to anticipated changes within the labour market96,97,98. • MSME efforts can be redirected towards • Investments are needed in government procurement of masks, entrepreneur-specific training, soaps and other COVID-19 related Retraining and Skill Upgradation technical skills upgradation, training essentials in rural areas where they for diversification, business acumen are in short supply89,90,91; ensuring a training and job placement programs streamlined, efficient, and transparent for women to access jobs in industries approach in selection, product responsive to COVID-19 (e.g., standardisation, quality control, timely health care product manufacturing, payments, and transparent procedures information/communications in all stages of the procurement technology)99. Further, as evidence process. suggests, training has a larger impact • Evidence suggests that providing on female entrepreneurship when it is business training and mentoring can combined with ancillary support such as help women entrepreneurs achieve access to finance, technical assistance, better financial, managerial, and or mentorship100. attitudinal outcomes92; thus, women-
10 | Recovery Roadmap for Micro and Small Enterprises in Telangana Long-term Key Stakeholders Retraining & Skill Upgradation • Consistent efforts will be needed towards building human capital in the long run - by investing in informal workers' capacities through technical and business skills • Commissionerate of Industries (CoI), training, finance and enterprise support GoTS to help bring them into the formal fold101 • Ministry of Micro, Small, and Medium and adapt to structural shifts such as Enterprises-Development Institute increasing automation, digitisation, and (MSME-DI) Hyderabad, GoI; green growth. • Labour Department, GoTS; • WE Hub Foundation, Information Technology, Electronics & Communications Department (ITE&C), GoTS; • Society for Elimination Rural Poverty (SERP), Panchayat Raj & Rural Development Department (PR&RD), GoTS; • Telangana State Mission for Elimination of Poverty in Municipal Areas (TSMEPMA), Department of Municipal Administration & Urban Development (MA&UD), GoTS; • Tribal Cooperative Finance Corporation Ltd. (TRICOR), Tribal Welfare Department (TWD), GoTS; • Central Institute of Petrochemicals Engineering & Technology: Centre for Skilling and Technical Support (CIPET:CSTS), GoI; • Indian Institute of Packaging (IIP), GoI; • Entrepreneurship Development Institutes (EDIs) in Telangana, Retraining and Skill Upgradation • District Rural Development Agency (DRDAs) in Telangana; • Telangana Academy for Skill and Knowledge (TASK), Information Technology, Electronics & Communications Department (ITE&C), GoTS; • T-SAT Network, Information Technology, Electronics & Communications Department (ITE&C), GoTS, • CSR initiatives.
Recovery Roadmap for Micro and Small Enterprises in Telangana | 11 5. Safe, Accessible Workplaces and Inclusive Measures for Workers As the pandemic and the response to it Long-term continue to evolve with new variants and spikes in the number of cases across the • Time poverty and the double burden country, workers' well-being has become an of care work is a well-documented important factor for small firms. Surveyed barrier faced by women entrepreneurs107. employers reported concerns regarding Providing access to creche amenities, safe passage for their outstation workers, better community infrastructure, and infection and transmission among employees strengthening community networks can in the workplace, and a gap in institutional help reduce the burden of unpaid care support during the crucial initial weeks work, especially in times of distress108. of the lockdown102. Further, while 59% of • Gender experts must be included in the surveyed firms did not employ any women design and implementation of economic before the pandemic, by October 2020, this recovery programmes to ensure that number had further increased to 65%103. gender-specific considerations and needs Around 67% of surveyed MSMEs were not are adequately represented109. required to make an ESIC contribution for their workers104. For a robust, long-term recovery of the MSME sector, efforts must be made to make workplaces safe, accessible Safe, Accessible Workplaces and Inclusive Measures for Workers and inclusive for workers from diverse Key Stakeholders segments. Safe, Accessible Workplaces Recommendations: • Employers; • Ministry of Ministry of Micro, Small, Short-term and Medium Enterprises (MSME), GoI; • Workplaces must be made safe • Labour Department, GoTS; and accessible by putting in place occupational safety and health (OSH) • Health Department, GoTS and private measures, and provide social protection hospitals, coverage, anti-discrimination as well • CSR initiatives; as special measures for persons with • Department of Women Development disabilities (PWD)105. & Child Welfare (WDCW), GoTS; Medium-term • Social Welfare Department, GoTS; • Including the families of women • State Commissioner for Persons with entrepreneurs in incubation programs Disabilities (SCPD), GoTS. during the induction or specific relevant modules can help them understand the long-term financial and societal benefits of entrepreneurship106.
12 | Recovery Roadmap for Micro and Small Enterprises in Telangana 6. Regulatory Measures While the new classification of MSMEs, • Voluntary registration policies can notified in June 2020, is expected to result in significant gains in sales and improve the ease of doing business for small value addition for micro-enterprises117, firms110, a significant portion of the country's and assistance with business and small businesses are outside the purview of tax registration and information the formal sector. In Telangana alone, there dissemination regarding formalisation is are an estimated 11.43 lakh unincorporated linked to improved odds of registration non-agricultural enterprises111. for micro-enterprises118. Thus, conducting business registration drives for informal In June-July 2020, unregistered women- businesses with on-site kiosks for PAN led enterprises reported 1.4 times more and/or UIDAI can help increase the permanent closures than their registered formalisation of businesses in the short counterparts112, highlighting the skewed term. impact of the pandemic on informal enterprises. While the most urgent needs • At present, different ministries often reported by surveyed MSMEs were financial have different approaches and databases in nature, such as interest-free/low-interest for the implementation of schemes. To loans, tax waivers, credit guarantees etc., aid in convergence and ease of access, 17.5% of enterprises also reported the need a certification mechanism for women for support for own-account activity113. entrepreneurs across businesses at all stages can be introduced by WE Hub. Nearly 61% of these surveyed MSMEs either This can include introducing guidelines did not apply for government assistance to define and identify women-owned or had not received the benefits they enterprises; developing a framework for had claimed under various schemes; a accelerating due diligence of applications further 7.4% reported having applied but by women-led businesses within a defined not receiving any response114. Concerted timeframe, and constituting a physical efforts to improve outreach and awareness, verification process of the enterprise simplification of processes, and incentivising and an interview with the women compliance are vital to ensure a sustainable entrepreneur before certification119. recovery. • Women-led businesses across the state can be aided in the formalisation Recommendations: process through a streamlined, integrated database that can be utilised for Short-term operationalising various schemes and submitting data to DPIIT and MSME. This • Remote working opportunities should be effort will also help create a geographical enhanced through policy considerations map of women-led businesses across such as organisation and representation sectors, stages of business and their Regulatory Measures of own-account and MSME workers115. employment generation potential120. • Policy and regulatory frameworks can be Medium-term streamlined to ensure that digitisation occurs rapidly and private sector • To bring informal enterprises into the initiatives that help small retailers are formal fold, the process of acquiring facilitated116. Business Aadhaar/Udyam numbers/
Recovery Roadmap for Micro and Small Enterprises in Telangana | 13 Company Incorporation Documents to medium and long-term reforms and should be simplified and made more policies necessary to support enterprise affordable for informal sector enterprises recovery130, including improving the and women entrepreneurs121; pairing this overall business environment around effort with incentives such as hassle-free infrastructure, power, regulatory services, business license requirements, waivers on and labour laws131. utilities, training on business planning122 • Remote working avenues can be will also help in formalisation of informal enhanced through policies such as home- sector enterprises. business licensing132 . • Collaboration with entities such as CIPET, • Public expenditure efficiency should NIN, IIP, CITD can help provide consultant- be improved through good governance based services for women entrepreneurs, to prioritise the goals under the MSME including support for packaging, sector, identify indicators, assess the gaps certification, quality verification, IP and and the financial needs, and integrate the licensing, and access to land banks123. findings with the overall macroeconomic • Collecting gender-disaggregated data framework133. to inform policies and programs124 and • Formalisation of informal enterprises/ involving women at the micro, meso economy should be prioritised in and macro levels of decision making national policies134 by expanding the should be a core focus of institutional social security net to workers in informal initiatives125. Similarly, a review of existing enterprises135. The formalisation of policies must be undertaken to ensure MSMEs can also be aided by giving that they are gender-intentional in their special consideration to enterprise size approach. in tax administration while avoiding the • Private-sector partnerships with the creation of enterprise growth traps136. National Rural Livelihoods Mission and • Targeted support is needed for sector- SERP can be encouraged to optimise specific strategies along with sustainable business processes through technology, industrial policies to aid in recovery and high-quality business advisory services, long-term growth137. access to markets and innovative financial products126. Integrating Self-Help Groups • More sustained public-private (SHGs) engaged in handicrafts and partnerships138 can bring in innovative handlooms with end-to-end value chains, solutions and financial resources to the through public-private partnerships127, has recovery process in the long-term139. demonstrated positive results in other • Investment should be made in diverse regions; similar models can be tested and forms of environmentally sustainable, established in Telangana. low-emission infrastructure to support • A system can be created for the training employment creation and income and accreditation of service providers in generation140, to ultimately build a more the entrepreneurial ecosystem128. inclusive and sustainable MSME sector141. • Inter- and intra- ministerial convergence • The use of point-of-sale (POS) devices, should be explored in order to create digital payments, and debit and credit Regulatory Measures new opportunities and avenues for payments, and alternative credit scoring collaboration between Ministry of Rural mechanisms can be encouraged to Development (NREGA, NRLM), Ministry evaluate creditworthiness, and reduce of New & Renewable Energy, Ministry of the cost of servicing businesses that lack Textiles, among others129. collateral142. • Efforts should be made to strengthen Long-term supply chain management practices • A smooth, sustained transition is needed (e.g., less just-in-time stock control and from immediate short-term measures more stockpiling) and promote industrial
14 | Recovery Roadmap for Micro and Small Enterprises in Telangana restructuring and an ecosystem that integrates competitive and productive Key Stakeholders MSMEs143. Regulatory Measures • A more resilient economy and environment for MSMEs can be envisaged • Commissionerate of Industries, (CoI), using the Eco-centric Business Continuity GoTS; Planning (BCP) approach consisting of components such as reskilling, digital • Telangana State Industrial literacy, cluster formation, process Infrastructure Corporation Ltd. (TSIIC), GoTS; mapping, incentives and additional loans, effluent and emission treatment, • Technology, Electronics & third-party checking and certification, Communications Department circular economy, austerity measures and (ITE&C), GoTS; environmental pricing of produce144. • Private players and e-commerce platforms. Regulatory Measures
Recovery Roadmap for Micro and Small Enterprises in Telangana | 15 Acknowledgements The following delegates and stakeholders participated in the consultation meeting: Mr. Jayesh Ranjan, IAS Principal Secretary of the Industries & Commerce (I & C) and Information Technology (IT) Departments, Government of Telangana Mr. Rajkumar Ohatker Additional Director, Commissionerate of Industries Mr. D. Chandrasekhar Additional Industrial Adviser, MSME DI Mr. EV Narasimha Reddy Managing Director, TSIIC Mr. Obul Reddy Assistant General Manager, State level Bankers Committee Mr. T Srinath Rao Director, SERP Telangana Ms. Nalini Padmavathi Additional Mission Director, MEPMA Mr. K Shankar Rao Deputy General Manager, TRICOR Ms. Deepthi Ravula CEO, WE Hub Team Author: Aishwarya Joshi Technical Inputs: Mridulya Narasimhan, Sruthi Niveditha Kande, VL Narasimhan Rajana Editorial Inputs: Diksha Singh, Preethi Rao Design: Sakthivel Arumugam, Allan Macdonald
16 | Recovery Roadmap for Micro and Small Enterprises in Telangana Endnotes: 1 MSME Annual Report 2019-20. Available at: https:// 14 Resilience to Growth: Supporting Women- msme.gov.in/sites/default/files/FINAL_MSME_ Led Rural Micro-Enterprises through COVID-19 ENGLISH_AR_2019-20.pdf. MSME Annual Report 2019- and Beyond (webinar series), LEAD at Krea 20 University, July 2020. Available at: https:// youtube.com/playlist?list=PLBx0aBTBm0LQA_ 2 Rathore, Udayan and Khanna, Shantanu, From hwVU4ioQuIu7GnolWX- Slowdown to Lockdown: Effects of the COVID-19 Crisis on Small Firms in India (May 31, 2020). Available at 15 The World of Work and COVID-19, United Nations, SSRN: https://ssrn.com/abstract=3615339 or http:// June 2020. Available at: https://www.un.org/sites/un2. dx.doi.org/10.2139/ssrn.3615339 un.org/files/the_world_of_work_and_covid-19.pdf 3 A survey was conducted by WE Hub in May 2021 to 16 Guidance Note for Action: Supporting SMEs to Ensure understand the impact of the pandemic on MSMEs and the Economic COVID-19 Recovery is Gender-Responsive startups. The sample included 273 enterprises and start- and Inclusive, UN Women Asia and the Pacific, 2020. ups. Available at: https://asiapacific.unwomen.org/en/digital- library/publications/2020/04/guidance-note-for-action- 4 Findings from the WE Hub survey, conducted in May supporting-smes-to-ensure-the-economic-covid-19- 2021. recovery 5 Findings from the WE Hub survey, conducted in May Resilience to Growth: Supporting Women- 17 2021. Led Rural Micro-Enterprises through COVID-19 and Beyond (webinar series), LEAD at Krea 6 Narasimhan, M., Morchan, K., Bargotra, N., Wangchuk, University, July 2020. Available at: https:// R. (2020). 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