REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council

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REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
MARCH – MAY 2019 • MCI (P) 108/12/2018

The course of respite
A father’s 27-year
caregiving journey

REACHING OUT TO THE
NEGLECTED CAREGIVER

                                                               PLUS
                                                             Views from
                                                              the pros
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                                         T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
CHIEF EXECUTIVE’S NOTE

Members’ Contact
Assisi Hospice
832 Thomson Road, S(574627) T: 6832 2650 F: 6253 5312
www.assisihospice.org.sg assisi@assisihospice.org.sg
                                                               Contents                              Supporting caregivers
Bright Vision Hospital

                                                                                                                              A
5 Lorong Napiri, S(547530) T: 6248 5755 F: 6881 3872                                                                                    n elderly man once shared that
www.bvh.org.sg enquiries@bvh.org.sg                                                                                                     his wife has been suffering from
Dover Park Hospice                                                                                                                      dementia for many years and how
10 Jalan Tan Tock Seng, S(308436) T: 6500 7272 F: 6254 7650                                                                             he, as her sole caregiver, wished
www.doverpark.org.sg info@doverpark.org.sg                                                                                that he could swap places with her. When I asked
                                                                                                                          what he meant, he went on to say, “All my wife

                                                               6
HCA Hospice Care
705 Serangoon Road, Block A #03-01 @Kwong Wai Shiu                                                                        does is eat and sleep whereas I have to care for
Hospital, S(328127) T: 6251 2561 F: 6291 1076                                                                             her day and night.” It dawned on me just how
www.hca.org.sg contactus@hcahospicecare.org.sg                                                                            many caregivers in Singapore are like this elderly
                                                                                                                          man – lonely, fatigued and weighed down
Metta Hospice Care
32 Simei Street 1, Metta Building, S(529950)                                                                              by negativity.
T: 6580 4695 F: 6787 7542                                                                                                   It is estimated that there are approximately
www.metta.org.sg hhospice@metta.org.sg                                                                                    210,000 caregivers in Singapore caring for seniors,
                                                                                                                          children with special needs, the disabled, and the
MWS Home Hospice
2 Kallang Avenue, CT Hub #08-14, S(339407)                                                                                mentally and terminally ill (The Straits Times, 27
T: 6435 0270 F: 6435 0274 www.mws.sg MWShh@mws.sg                                                                         September 2013). The number is likely to have
                                                                                                                          increased, given that Singapore is experiencing
Singapore Cancer Society                                       2   Members’ Contact                                       an ageing population with elderly persons aged
15 Enggor Street, #04-01, Realty Centre, S(079716)
T: 6221 9578 F: 6221 9575                                                                                                 65 years and above who require support and
www.singaporecancersociety.org.sg                              3   Chief Executive’s Note                                 care. Caregiving can be stressful. However,
hospice@singaporecancersociety.org.sg                                                                                     we hope that the burden of caregiving can be
                                                               4   Reaching out to the                                    mitigated through caregiver education, support
St Andrew’s Community Hospital
8 Simei Street 3, S(529895) T: 6586 1000 F: 6586 1100              neglected caregiver                                    and enablement.
www.sach.org.sg general@sach.org.sg                                                                                         In this issue, you will find compelling stories
                                                               6   A father’s 27-year                                     about caregivers’ experiences, the various
St Joseph’s Home
36 Jurong West St 24, S(648141) T: 6268 0482 F: 6268 4787          caregiving journey                                     programmes and support available as well as
www.stjh.org.sg general@stjh.org.sg                                                                                       caregiving tips. We will be organising a two-
                                                               8   The course of respite                                  day “Live Well. Leave Well.” community event at
St Luke’s Hospital                                                                                                        Westgate (shopping mall in Jurong Eastl) on 11
2 Bukit Batok Street 11, S(659674) T: 6895 3216 F: 6561 3625
www.slh.org.sg referral@stluke.org.sg                          10 Caring for caregivers –                                 and 12 May 2019 to reach out to caregivers and
                                                                  a physiotherapist’s view                                the elderly. Come on down, bring your family and
Changi General Hospital                                                                                                   friends, and spend the weekend with us. There
2 Simei Street 3, S(529889)
T: 6788 8833 F: 6788 0933 www.cgh.com.sg                       11 Empowering caregivers                                   will be various booths set up to spread awareness
                                                                                                                          about the service care and support available and
                                                                  through training and more
Khoo Teck Puat Hospital                                                                                                   provided by our community partners, educational
90 Yishun Central, S(768828)                                                                                              talks by subject experts, entertainment, goodies
                                                               12 Gearing up for the final stretch
                                                                                                     We hope that
T: 6555 8000 F: 6602 3700 www.ktph.com.sg
                                                                                                                          and more.
                                                                                                                            So, do mark your calendars and “like” our
KK Women’s and Children’s Hospital
100 Bukit Timah Road, S(229899)
                                                               14 Views from the Pros
                                                                                                                          Facebook page to get the latest updates.
T: 6394 8008 F: 6291 7923 www.kkh.com.sg

Ng Teng Fong General Hospital
                                                               15 Tips for Caregivers                the burden of          See you in May!

                                                               16 Upcoming Events &
                                                                                                     caregiving can
1 Jurong East Street 21, S(609606)
T: 6716 2000 F: 6716 5500                                                                                                 Ms Yeo Tan Tan
www.ntfgh.com.sg enquiries@juronghealth.com.sg                    Announcements                                           Chief Executive
                                                                                                                          Singapore Hospice Council
National Cancer Centre Singapore
11 Hospital Drive, S(169610)
T: 6436 8183 F: 6220 7490 www.nccs.com.sg
                                                                                                     be mitigated
Tan Tock Seng Hospital
11 Jalan Tan Tock Seng, S(308433)
                                                                                                     through caregiver
                                                                                                     education, support
T: 6359 6477 F: 6359 6294 www.ttsh.com.sg

Lien Centre for Palliative Care
Duke-NUS Medical School Singapore
8 College Road Level 4, S(169857)
T: 6516 4233 www.duke-nus.edu.sg/lcpc                                                                and enablement.
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T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9                                                                                            T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
CAREGIVING OUTREACH

                                                                                                                                                                                                                                                                                                          Below and opposite
                                                                                                                                                                                                                                                                                                          page: With support
                                                                                                                                                                                                                                                                                                             from their social
                                                                                                                                                                                                                                                                                                          network, caregivers
                                                                                                                                                                                                                                                                                                                will be able to
                                                                                                                                                                                                                                                                                                          continue their work

                                                                                                                                                                                                     It is common for
                                                                                                                                                                                                     caregivers to put
                                                                                                                                                                                                     their physical,
                                                                                                                                                                                                     emotional
                                                                                                                                                                                                     and social
                                                                                                                                                                                                     needs aside so

                Reaching out to the                                                                                                                                                                  that they can
                                                                                                                                                                                                     continue to
                neglected caregiver                                                                                                                                                                  meet the needs
                              Caregivers also need support as they face upheaval in
                                                                                                                                                                                                     of their loved
                             their lives. Compassion and practical help will go a long                                                                                                               ones with cancer.                  SIGNS AND SYMPTOMS OF A CAREGIVER
                                          way towards easing their burden.
                                                                                                                                                                                                                                        WHO MAY BE NEGLECTED:
                                                                                                                                   WORDS AMANDA TAY, SENIOR SOCIAL WORKER, PSYCHO SOCIAL SERVICES,
                                                                                                                                                                                                                                        • Feeling overwhelmed and inadequate in caregiving
                                                                                                                                   SINGAPORE CANCER SOCIETY PHOTOS SINGAPORE CANCER SOCIETY                                             • Having no personal time and social interactions

       I
               t is almost inherently                       As those with cancer face          longer seem to be the spouse or                                                                         The Singapore Cancer Society     • Deterioration of mental and physical health
               human to feel                             multiple losses and grief, and        offspring they knew before.                                                                           (SCS) Home Hospice team of         • Feeling like one is indispensable in providing care
               compassion for a                          adjustments to a different              It is common for caregivers                                                                         medical professionals and social
               person diagnosed with                     life routine, so do caregivers.       to put their physical, emotional                                                                      workers provide counselling        SUGGESTIONS TO REACH OUT TO
cancer. Yet, compassion towards the                      Caregivers may face losses such       and social needs aside so that                                                                        services and explore caregiving    CAREGIVERS:
patients’ caregivers may not come                        as loss of job, relationships, and    they can continue to meet the                                                                         options that take into account     • Start conversations with caregivers on issues that they are
as naturally.                                            having to learn to adjust to new      needs of their loved ones with                                                                        the needs and resources of           most concerned with
   With each cancer diagnosis, there                     caregiving routines and skills.       cancer. As such, caregivers may                                                                       patients and caregivers. Some      • Provide a listening ear and a nonjudgmental attitude
is a systemic impact on the person                       They also deal with more profound     also be less open to getting                                                                          case-by-case options include         towards caregivers to share their struggles and anxieties
with cancer and those in that                            losses such as the changes to         support for themselves. Yet being                                                                     involving home personal care       • Give permission to caregivers to have respite and to
person’s social network. In addition                     their loved one’s personality and     human, their needs are no less                                                                        nurses and interim care services     participate in activities they enjoy
to the one with cancer, the impact is                    involvement in their lives due to     important. Hence, it is crucial                                                                       to provide respite care for        • Provide practical support such as helping with errands,
felt most deeply by the caregivers.                      cancer progression. For example, a    for members in their social                                                                           caregivers. Medical escort and       medical appointments or medication collection
Yet, caregivers’ needs tend to be                        caregiver may have to learn how       networks to develop compassion                                                                        transport services for hospital    • Engage social services that can provide respite care and
overlooked, as the needs of the                          to accept and relate to their loved   for them and to make the effort                                                                       appointments are also explored.      counseling for caregivers
patients are usually more visible                        one who is more easily irritable      to reach out to them in ways                                                                          SCS also provides caregiver
and immediate.                                           or depressed and who may no           that they perceive as supportive.                                                                     support training periodically.

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T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9                                                                                                                                                                                                                   T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
CAREGIVING JOURNEY

A father’s 27-year                                                                                                                                                              Harold wanted to

caregiving journey
                                                                                                                                                                                celebrate his 32nd
                                                                                                                                                                                birthday with family
To Mr Phillip Tan, caring for his son, Harold, was a bittersweet experience filled                                                                                              and friends who were
with much love and faith, despite the many challenges.
                                                                                                                                                                                important to him.

      F
              or 27 years, 66-year-old Mr Phillip Tan    him from choking. Harold was also at high risk
              was the sole caregiver for his only        of bleeding from his gums and tongue; his father
              son, Harold. Harold was diagnosed          would gently clean the insides of his mouth after
              with Williams Syndrome at five years       eating, to remove all food residue to prevent                                                                          Tan was no longer working and was devoting all
old and passed away at 32 years old. In recognition      infection or potential bleeding.                                                                                       his time to caring for Harold, he did not have a
of his dedication as an exemplary caregiver to             When Harold had bleeding episodes, which could                                                                       social life besides his family.
Harold, Mr Tan received the Healthcare Humanity          possibly be fatal, his father would reassure him.                                                                         To Mr Tan, the greatest challenges were the
Awards 2018 under the Caregiver category.                Mr Tan also carried Harold wherever he needed                                                                          unpredictability of Harold’s symptoms as well as
  Williams Syndrome is a developmental disorder          to go, including visiting the hospital twice a week                                                                    his eventual mortality. He said, “Everything was
that affects many parts of the body. Due to his          for his life-sustaining dialysis. As there was limited                                                                 too hard for me to understand and bear; I grew
condition, Harold had mild intellectual disability,      support from other family members, Mr Tan had                                                                          tired and became fearful.” His religion gave him
developmental and physical issues like stunted           to manage the housework in addition to caring for                                                                      strength. He said, “Harold and I put our trust in
growth, limited sight, speech difficulties and           Harold. Despite his tiredness, Phillip would do bible                                                                  our all-knowing God to give us strength for each
abnormalities in his jaw. He was unable to walk          study with Harold and they would watch their                                                                           day. Although it was very difficult, we continued
on his own.                                              favourite drama together.                                                                                              believing in Him and His purpose, and He gave
  Harold’s father cared for him with great patience        As Mr Tan aged and Harold grew bigger,                                                                               us the strength to go forward doing His will and
and love, helping him with all his daily activities.     caregiving became increasingly challenging for                                                                         letting Him do the impossible for us.”              Care team to his birthday celebration which was
Harold could not open his mouth fully due to his         the father, especially when Mr Tan had to carry                                                                           In 2016, Mr Tan found comfort on his             arranged in September 2017, as he saw them
jaw abnormalities, but he was a foodie. Mr Tan           and transfer Harold to his wheelchair. Because                                                                         caregiving journey from the Assisi Hospice Home     as significant people in his life who were there
would patiently crush all the food that Harold           of Harold’s jaw abnormalities, his speech was                                                                          Care team, which provided home palliative           for him and his father during challenging times.
wanted to eat and feed him using a teaspoon,             extremely slurred, and he would lose his temper                                                                        care, and psychosocial and spiritual support for    It was his last birthday and he passed away
allowing him to enjoy the taste while preventing         at his father when he was not understood. As Mr                                                                        Harold and himself. Assisi Hospice’s nurses and     peacefully in November 2017.
                                                                                                                                                                                doctors visited regularly, and readily responded       Ms Sandra Lim, Assisi Hospice’s Senior MWS,
                                                                                                                                                                                to Mr Tan’s calls whenever Harold’s bleeding        shared, “In their quest to provide the best care
                                                                                                                                                                                occurred. Assisi Hospice’s Medical Social Workers   for their loved ones, it’s inevitable that caregivers
                                                                                                                                                                                (MSW) offered Mr Tan emotional support and          experience varying degrees of physical and
                                                                                                                                                                                helped him cope with his anticipatory grief.        emotional responses to the stress. They may
                                                                                                                  WORDS ANGELA YEO, MANAGER, CORPORATE COMMUNICATIONS, ASSISI      Mr Tan declined assistance for the practical     neglect their own basic needs and health. Many
                                                                                                                                                                                day-to-day care tasks for Harold as he felt that    of them do not have someone to share their most
                                                                                                                                                                                he could cope on his own. However, he wanted        genuine feelings and thoughts with, hence they
                                                                                                                                                                                to prepare for Harold’s funeral in advance, to      experience a build-up of emotions in addition
                                                                                                                                                                                enable him to focus his time and attention on       to the physical stress that they go through as
                                                                                                                                                                                Harold when he became more ill. Assisi Hospice’s    caregivers. They may also lack practical support
                                                                                                                  HOSPICE PHOTOS MR PHILLIP TAN AND ASSISI HOSPICE

                                                                                                                                                                                MSW went through the process of planning the        and have financial concerns. Due to the lack of
                                                                                                                                                                                funeral with Mr Tan, including helping him with     time to find support for these issues, which is
                                                                                                                                                                                the printing and framing of Harold’s photo for      actually available, they may continue to suffer
                                                                                                                                                                                use during the funeral.                             alone for extended periods of time.”
                                                                                                                                                                                   Assisi Hospice’s MSW also had conversations         To prevent burnout, she encourages caregivers
                                                                                                                                                                                with Harold about his end-of-life care              to have conversations about caregiving
                                                                                                                                                                                preferences and wishes. Harold requested for a      experiences with others through their informal
                                                                                                                                                                                caricature drawing of himself as a keepsake for     support network or with healthcare professionals.
                                                                         From left:
                                                                                                                                                                                his family. The Assisi Hospice team sponsored a     This helps to prevent them from developing
                                                                         The Assisi Hospice’s Home Care
                                                                         team celebrated Harold’s birthday                                                                      caricaturist to do the drawing, and presented it    feelings of isolation and helplessness on the
                                                                         with his family at the hospital; Mr
                                                                                                                                                                                to Harold as a gift.                                caregiving journey. She said, “When challenges
                                                                         Phillip Tan with his son, Harold.
                                                                         Opposite page:                                                                                            Harold wanted to celebrate his 32nd birthday     get too overwhelming, it is also easier for them to
                                                                         Assisi Hospice’s gift to Harold
                                                                                                                                                                                with family and friends who were important          acknowledge that they will benefit from support to
                                                                         – a caricature of him with his
                                                                         favourite food                                                                                         to him. He invited the Assisi Hospice Home          enhance their well-being.”

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T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9                                                                                                                                                                                                   T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
CAREGIVER RESPITE

      The course of respite                                                                                                                                                           Therein lies a common motivation that unites
                                                                                                                                                                                      HCA’s Medi Minders – the drive to bring life
                      Medi Minders, such as Kay Thompson, elevate their time with
                         their charges beyond clinical care with fun activities.                                                                                                       into the days of these children and to be a
                                                                                                                                                                                           source of support for their families.

                                                                                                                                                                            observant to Danielle’s responses to      medication, the amount of output          Singapore. “We didn’t know
                                                                                                                                                                            the stimuli around her. “Sometimes,       in the form of urine and vomit, if        anyone here at all,” the Scottish
                                                                                                                                                                            she finds certain cartoon characters      any. On the flip side of the chart        native shares.
                                                                                                                                                                            scary and she’ll make protesting          is where she usually includes a              A nurse by profession, she
                                                                                                                                                                            sounds,” Thompson says. “I’ll then        personal note for the patient’s           learned about HCA through her
                                                                                                                                                                            look quickly for a different video for    family. “Sometimes, I will write,         husband’s colleague, whose friend
                                                                                                                                                                            her to watch.”                            ‘She was a very good girl today’,”        was a volunteer. “I was getting
                                                                                                                                                                               Thompson’s attention to detail         Thompson shares.                          used to life in Singapore and
                                                                                                                                                                            is also apparent in her record-                                                     didn’t want to stay at home all
                                                                                                                                                                            keeping. In the course of each            MOTIVATING DRIVE                          day,” she explains. “I was really
                                                                                                                                                                            session, she jots down numerous           Thompson first stepped foot on            interested to find out more about
                                                                                                                                                                            details relating to Danielle’s routine,   our sunny island in 2012, when            volunteering at HCA, so I decided
                                                                                                                                                                            such as the time of her feeds and         her husband took on a job in              to give it a try.”
                                                                                                                                                                                                                                                                   Thompson first started
                                                                                                                                                                                                                                                                volunteering at HCA’s Day Hospice
                                                                                                                                                                                                                                                                and soon ventured into the
                                                                                                                                                                                                                                                                Medi Minder programme after a
                                                                                                                                                                                                                                                                conversation with HCA Medical
                                                                                                                                                                                                                                                                Director, Dr Chong Poh Heng.
                                                                                                                                                                                                                                                                Like the pieces of a jigsaw puzzle,
                                                                                                                                                                                                                                                                things fell into place quickly and
                                                                                                                                                                                                                                                                she took on the role immediately.
                                                                                                                                                                                                                                                                “I love being a Medi Minder,” she
                                                                                                                                                                                                                                                                says. “Whenever I am in Singapore
                                                                                                                                                                                                                                                                and they need my help, I will make

    “S
               hall I read a story                       milk feeding, suctioning and           cards together for Mummy, read                                                                                                                                  myself available.”
               to you now?” Kay                          physiotherapy.                         storybooks or simply just hang                                                                                                                                     There is no doubt that the
               Thompson asks. Her                          The weight of responsibility on      out together.”                                                                                                                                                  emotional rewards of being a
               charge, 11-year-old                       the caregivers of children with high      There is always time for beauty                                                                                                                              Medi Minder have been bountiful.
Danielle Seah, mumbles a muffled                         nursing needs such as Danielle is      and pampering in these sessions                                                                                                                                 “It has been really lovely to be
“yes” in response. At an age when                        undoubtedly heavy. This is where       as well. “Danielle loves getting                                                                                                                                accepted into people’s homes,”
most of her peers spend their days                       HCA’s Medi Minders come into           her nails painted and having                                                                                                                                    Thompson says humbly. “The Star
in school, making friends and                            the picture – they are a special       facial massages,” Thompson says                                                                                                                                 PALS team is very supportive of
trying out new activities, Danielle,                     group of trained volunteers who        with a smile. These personal                                                                                                                                    each other and open to feedback.”
                                                                                                                                        WORDS AND PHOTOS HCA HOSPICE CARE

a HCA Star PALS beneficiary, is                          help to provide respite care for the   touches elevate the Medi Minder                                                                                                                                    Facing death is never easy,
confined to her bed.                                     caregivers of Star PALS patients.      service beyond mere clinical care.                                                                                                                              especially when it happens to
  She has spinal muscular atrophy,                                                              Thompson’s sincerity is evident                                                                                                                                 a child whose time is cut short
a neuromuscular disorder that                            SERVICE FROM THE HEART                 in her thorough understanding of                                                                                                                                abruptly. But therein lies a
leads to muscle wasting and                              Thompson spends four hours each        Danielle’s medical and emotional                                                                                                                                common motivation that unites
                                                                                                                                                                                                                                          Opposite page
impaired mobility. Unable to move                        week with Danielle, attending to       needs; she devotes much care to                                                                                                           and left:             HCA’s Medi Minders – the drive to
at all, Danielle requires round-the-                     her nursing needs and engaging         each art-and-craft project the duo                                                                                                        Medi Minder, Kay      bring life into the days of these
                                                                                                                                                                                                                                          Thompson, takes
clock care, a role largely taken on                      in different activities with her.      does together.                                                                                                                            copious notes         children and to be a source of
by Vivian*, her family’s helper. Each                    “We usually start with joint              The young girl’s favourite pastime                                                                                                     about her time on     support for their families.
                                                                                                                                                                                                                                          duty but also makes
day, Vivian follows a meticulous                         exercises,” she says. “For the rest    is to watch cartoons on autoplay                                                                                                          sure to inject fun
routine of diaper changing,                              of the afternoon, we will make         on YouTube and Thompson is ever                                                                                                           and games             *not her real name

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T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9                                                                                                                                                                                                           T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
A DIFFERENT VIEW                                                                                                                                                                                                                                                                                                    CAREGIVER TRAINING

Caring for caregivers –                                                                                                                                                                                                                                                  Empowering
a physiotherapist’s view                                                                                                                                                                                                                                              caregivers through
Sometimes intervention is needed with palliative patients so that their
caregivers get time to recharge for the long haul.                                                                                                                                                                                                                    training and more
                                                                                                                                                                                                                                                                Caregivers need to be equipped with the skills required to manage their
                                                                                                and he would want his wife to stay
                                                                                                                                                                                                                                                                care recipients at home which will increase confidence and ease stress.
                                                                                                by him constantly which made her
                                                                                                weary,” shared Firdaus.
                                                                                                   His care team then stepped in to

                                                                                                                                                                                                                                                             T
                                                                                                inform the patient that his wife needed                                                                                                                                he full-time demands      managing symptoms of illnesses          and support, MWS Home Hospice
                                                                                                to adhere to visiting hours. Following                                                                                                                                 of caregiving can be      through frequent and regular            medical social workers also help
                                                                                                the intervention, his wife was able to                                                                                                                                 physically, mentally      home visitations, and a 24-hour         families explore financial subsidies
                                                                                                go home to rest and was refreshed                                                                                                                                      and emotionally           nursing hotline. MWS Home Hospice       on nursing home fees, and attend
                                                                                                when she came back the next morning.                                                                                                                     draining. Caregiver stress arises       staff trained Ms Tan to manage          to bereavement needs in the
                                                                                                The team also taught her some range-                                                                                                                     from dealing with a host of daily       Madam Yeo’s symptoms, which             event of the demise of their loved
                                                                                                of-motion exercises to help lessen                                                                                                                       duties, and is worsened when the        included breathlessness, swallowing     ones. Medical / nursing services,
                                                                                                her husband’s discomfort. With the                                                                                                                       care recipient is also depressed or     impairment, chronic bronchitis          counselling, case management,
                                                                                                support, the caregiver was able to take                                                                                                                  uncooperative. Unfortunately, the       and recurrent pneumonia.                information and resource referral,
                                                                                                care of herself, as well as her husband.                                                                                                                 rigour of caregiving increases as the   Being equipped with caregiving          psychosocial and spiritual support
                                                                                                   “At BVH, there is always plenty of                                                                                                                    patient’s condition deteriorates.       techniques, Ms Tan is now more          are also available for the care
                                                                                                support to ease caregiver stress, and                                                                                                                      Many caregivers feel that the         confident of managing her mother’s      recipient which help alleviate the
                                                                                                for them to feel positive and hopeful                                                                                                                    duties take a toll on their own         chronic illnesses at home.              demands on the caregiver.
                                                                                                again. Caring for a loved one who is                                                                                                                     health and finances, and some face         Having emerged convinced of the        With the complex burden of
                                                                                                dying is not easy. Though you may not                                                                                                                    burnout when they cannot cope           assistance MWS Home Hospice can         care, caregivers have to grapple
                                                                                                feel like you are doing much, every                                                                                                                      adequately. According to a survey       offer, she encourages others to seek    with a host of ever-evolving

     F
              or 32-year-old                             caregivers in performing a range       little thing that you do means a lot,                                                                                                                    done by the Ministry of Social          such support services as well. “MWS     needs. Institutions are working to
              Muhammad Firdaus                           of motion exercises, bathing and       even if it’s just being around them,”                                                                                                                    and Family Development (MSF) in         Home Hospice actually empowered         continually enhance and integrate
              Bin Mohamed Zin,                           even injection procedures. BVH         said Firdaus.                                                                                                                                            2013, 15-20 per cent of caregivers      me to take better care of my mother.    their services for beneficiaries and
              working as a                               also educates caregivers on the                                                                                                                                                                 in Singapore reported symptoms          I want people to know this service      their caregivers. For caregivers,
physiotherapist in the palliative                        disease their loved ones are going                                                                                                                                                              of depression, and 21.6 per cent        exists and they need not be afraid of   utilising the various formal services
ward at Bright Vision Hospital                           through and what to expect in due                                                                                                                                                               said that caring for their spouse       it,” she said.                          available can greatly ease their

                                                                                                                                                                                  WORDS DOMINIQUE ASHLEY WANG, EXECUTIVE, COMMUNICATIONS & ENGAGEMENT,
(BVH) for the past year has been an                      course. Social workers also provide       BVH INPATIENT                                                                                                                                         worsened their own well-being.             In addition to caregiver training    responsibilities in giving care.
eye-opener. Compared to his four                         emotional support and link them to        PALLIATIVE CARE                                                                                                                                         Thankfully, the many support
years’ experience caring for rehab                       financial aid.                                                                                                                                                                                  functions available now not only

                                                                                                                                                                                  METHODIST WELFARE SERVICES PHOTO METHODIST WELFARE SERVICES
or sub-acute patients, palliative                           “Caregivers must also be able          Weekly Group Therapy                                                                                                                                  ease caregiver stress, but enable
care requires him to be more                             to take care of their own health,”                                                                                                                                                              caregivers to be more adept at             Madam Yeo with her
                                                                                                   Occupational therapists and                                                                                                                                                                      daughter Ms Tan benefit
resilient, extra compassionate and                       advised Firdaus. The stress of            physiotherapists lead patients                                                                                                                        managing their patients’ illnesses.        from home visitations and a
empathising on the job.                                  caregiving can lead to depression,                                                                                                                                                              Methodist Welfare Services (MWS)           nursing hotline
                                                                                                   in exercises and games.
  Other than caring for patients,                        anxiety or burnout. To prevent this,                                                                                                                                                            Home Hospice is one such place
Firdaus works closely with                               caregivers need to occasionally           Daily Living Kitchen                                                                                                                                  that equips caregivers with the
caregivers. “A palliative caregiver’s                    take time off to recharge by having       Weekly Cooking Sessions have                                                                                                                          skills needed to manage their care
role is to provide companionship                         enough rest or some ‘me’ time.            patients assigned simple tasks.                                                                                                                       recipients’ medical and nursing
                                                                                                                                           WORDS & PHOTO BRIGHT VISION HOSPITAL

and to assist patients with their                        Emotionally, they can share their                                                                                                                                                               issues at home.
                                                                                                   Relaxation Therapy
physical and emotional needs,”                           feelings with close friends, family                                                                                                                                                               Six years ago, Ms Tan Kah Hong
                                                                                                   Patients enjoy an hour’s
he explained.                                            members or social workers..                                                                                                                                                                     stopped work to be a full-time
                                                                                                   nap time in a comfortable
                                                                                                                                                                                                                                                         caregiver for her mother, Madam
                                                                                                   room with music and scent
LESSENING CAREGIVERS’ BURDEN                             SUPPORTING CAREGIVERS                                                                                                                                                                           Yeo Ah Cheng, who had a bad fall
                                                                                                   of their choice.
Palliative patients’ caregivers may                      Firdaus used to care for a patient                                                                                                                                                              at home. After frequent hospital
suffer more emotional and physical                       who suffered from weak lower              Mental Wellness Support                                                                                                                               admissions in the following years,
distress, especially when seeing their                   limbs and was unable to move his          Patients and their caregivers                                                                                                                         Madam Yeo was referred to MWS
loved ones suffer as the cause is                        legs despite feeling discomfort from      are given counselling.                                                                                                                                Home Hospice in September 2016.
irreversible. To help ease caregivers’                   lying in one position for too long.                                                                                                                                                               MWS Home Hospice’s nursing staff
stress, BVH provides training to                         “The patient had a supportive wife,                                                                                                                                                             provides guidance to caregivers on

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REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
TERMINAL DISCHARGE

                               Gearing up for
                              the final stretch
                 While many palliative patients’ last wish may be to complete their
              life’s journey at home, caregivers and families need to be prepared to
                               handle this physically and emotionally.

     “I
                 t is something that                     foreign domestic worker (FDW)        may have to administer injections
                 Mama would have                         or live-in family member caring      at home as their loved one can no
                 wanted – to pass on                     for the patient prior to hospital    longer take medication orally.
                 at home.”                               admission, are not taken                Family members have to
  Palliative Care Service (PCS) in                       into consideration.                  support each other at this
Changi General Hospital has been                           Are the immediate caregivers       time of need, be it emotionally
activated many times to facilitate a                     ready for this final journey?        or physically, or both. Should
smooth transition from hospital to                       Families can request for terminal    immediate caregivers have little
the comfort of patients’ preferred                       discharge, but the immediate         support from the family, they
place of demise, usually their own                       caregivers are the ones who will     need to speak up instead of
home. Terminal discharge, as it’s                        have to manage the end-of-life       bowing to the pressure of this
called, refers to the last 48 to 72                      care at home. The reasons for        idealistic vision of presumed
hours or less of a patient’s life.                       the decision to send your loved      “good death”. Over the years, I
  During this fragile time, PCS will                     one back to the hospital needs       have noticed that the experience
inform the family of the risk of                         to be reviewed – was there           of your loved ones’ death will
death en route and the ambulance                         some form of caregiver stress        influence the care you will opt for
paramedic will continue to send the                      relating to care or the difficulty   in the future. As the saying goes,
patient home and lay the patient                         in managing the symptoms; or         the dying will eventually die but

                                                                                                                                    WORDS RASIDAH BTE ALIAS, PALLIATIVE CARE NURSE, CHANGI GENERAL HOSPITAL
at the designated place prepared                         did your loved one request to be     the living are the ones that will
by the family. The family will also                      sent back to the hospital due to     carry on. It is important to look
be informed of potential symptoms                        agonising symptoms?                  after yourselves during this trying
that may arise at home.                                    No one death is the same –         time and not get burnt out.
  Terminal discharge by non-                             even when people are dying              Being Asians, most of us do
emergency ambulances is more                             from the same condition. Some        not talk openly about the taboo
costly than a routine transfer to                        may be burdened with a rocky         topic of death. From my multiple
a patient’s home. The oxygen and                         road full of symptoms at the         experiences of exploring advance
monitoring requirements of the                           end of life while others may not     care planning (read more about
patient and the risk taken by the                        even have any. So even if families   ACP on page 14), and as expected,
ambulance service to transport the                       have had prior experience with       most people would opt for home

                                                                                                                                                                                                                As the saying goes, the dying will eventually
critically ill patient account for the                   having their loved ones pass on      as a preferred place of demise.
high fee of the ambulance service,                       at home, they should be mindful         However, upon further
which could run to a few hundred                         of the current situation and, as     exploration of care – should the
dollars, to be paid in cash at the
end of service rendered.
                                                         much as possible, help to ease
                                                         the caregivers in caring for the
                                                                                              family be unable to cope at home,
                                                                                              the patients are usually agreeable                                                                              die but the living are the ones that will carry on.
  In the family’s enthusiasm to fulfil                   terminally ill.                      for terminal care to be done in
what some may call “final filial
piety” to respect their loved one’s
                                                           The anticipation of symptoms
                                                         that may arise at home and yet
                                                                                              an institution such as a hospice,
                                                                                              community hospital or nursing
                                                                                                                                                                                                               It is important to look after yourselves during
last wish, often the needs of the
immediate caregivers, such as the
                                                         having to keep composed cannot
                                                         be overemphasised. Caregivers
                                                                                              home where they will live their
                                                                                              final days in dignity.                                                                                                this trying time and not get burnt out.
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REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
VIEWS
            CARING
               FROMHANDS
                    THE PROS

                  Making sense of advance
                                                                                                                                                           a pool of Advance Care Planning               well, quality of life and a good death.      healthcare preferences ahead of
                                                                                                                                                           (ACP) facilitators. ACP is a series of        Part of the ACP discussion also involves     time, in the event he/she cannot

                   directives in Singapore
                                                                                                                                                           discussions between patients, their           nominating a healthcare spokesperson,        speak for himself/herself. ACP has
                                                                                                                                                           loved ones and healthcare professionals.      someone who will speak on the person’s       greater advantages compared to
                                                                                                                                                           It involves the sharing of preferences        behalf in the event he/she loses capacity.   the others as it explores a person’s
                                                               DR EUNICE CHUA SHUMIN                                                                       and values a person has in making             A person’s ACP acts as his/her own           values and preferences, providing
                           Associate Consultant, General Medicine, Clinical Co-Lead for Advance Care Planning, Tan Tock Seng Hospital                      his healthcare decisions. In an ACP           voice, to reflect what his/her treatment     greater guidance for a wider range
                                                                                                                                                           discussion, the use of extraordinary life-    goals and preferences are, in the event      of healthcare decisions at different
                                                                                                                                                           sustaining treatment is discussed, as well    he/she becomes incapacitated.                stages of disease.
          Advance directives are instruments that               Medical Directive (AMD) signed                effect in 2010 when the Office of the
                                                                                                                                                           as a range of other treatment and care          The ACP ‘document’, submitted                 ACP can be done by anyone,
          enable people to make decisions about                 in advance to inform his/her doctor           Public Guardian was set up. Under
                                                                                                                                                           options. For example, the preferences         to the AIC and stored online in the          regardless of their age or health
          their healthcare ahead of time. They can              that he/she does not want the use             this Act, a person can make a Lasting
                                                                                                                                                           regarding dialysis, use of artificial         individual’s electronic health record,       status. It is widely incorporated as
          be used in situations when decision-making            of any extraordinary life-sustaining          Power of Attorney (LPA). The LPA is
                                                                                                                                                           nutrition or even blood transfusions can      can be retrieved by healthcare staff         part of standard healthcare and has
          capacity is lost, for example in the case of          treatment to prolong his/her life, in the     a legal document that allows a person
                                                                                                                                                           be discussed to elucidate a person’s          through the National Electronic Health       greater benefit when done at an
          severe dementia. These instruments are                event he/she becomes terminally ill.          (the donor) to voluntarily appoint one
                                                                                                                                                           goals of care.                                Record (NEHR).                               early stage as part of ongoing care.
          especially helpful in relation to healthcare          Extraordinary life-sustaining treatment       or more persons (donee/s) to make
                                                                                                                                                               The ACP discussion also aims to             These various advance directives all       More information about ACP can be
          decisions on end-of-life care, when a person          usually refers to the use of machines to      decisions and act on his/her behalf in the
                                                                                                                                                           explore a person’s definition of living       play a role to help convey a person’s        found at www.livingmatters.sg/.
          is usually too ill or incapacitated to decide if      artificially take over the work of keeping    event he/she becomes incapacitated.
          they would want certain treatments.                   the human body alive.                            The LPA only comes into effect
             In Singapore, there are three types of                A completed AMD form has to                when the donor loses decision-making
          advance directives that can be used to                be registered with the Registrar of           capacity. The form is submitted to the

                                                                                                                                                                Tips for Caregivers
          communicate one’s healthcare preferences              Advance Medical Directives, under the         Office of the Public Guardian.
          and decisions.                                        Ministry of Health.
                                                                                                              Advance Care Planning
                                                                                                                                                                DR JAMIE ZHOU
          Advance Medical Directive                             Lasting Power of Attorney                     In 2012, the Agency for Integrated                Consultant, Division of Supportive and Palliative Care,
          The Advance Medical Directive Act was                 In 2008, Singapore enacted the Mental         Care (AIC) distributed funds to                   National Cancer Centre, Singapore
          enacted in 1996, allowing for an Advance              Capacity Act. This Act came into              various regional health systems to train
                                                                                                                                                                There is no single definition for caregiving, but for the
                                                                                                                                                                purpose of this article, a caregiver is any relative or
                                                                                                                                                                friend, who provides a wide range of (unpaid) care to
           Advance                     What it is              When to Witnesses required                Bodies                Revocations
           Directives                                          arrange                                   concerned                                              a person with a chronic or serious illness.

           Advance                     A legal document        Above 21     Signed in the presence       Registrar of          Any time in writing
           Medical                     to inform the doctor    years old,   of a doctor and another      Advance Medical       or verbally                      Being a caregiver is a huge commitment with much                  diet, adequate hydration, good sleep and regular
           Directive                   that no extraordinary   of sound     witness above 21 years       Directives at
                                                                                                                                                                sacrifice of personal time and space. It is important to          exercise, you should also try to prevent injuries
           (AMD)                       life-sustaining         mind         old; attending doctor        Ministry of Health
                                       treatments should be                 and two specialists to                                                              care for yourself so you can continue providing care for          that may be sustained during caregiving, such as
                                       given in the case of                 decide to discontinue                                                               the long haul.                                                    falls and strained backs.
                                       terminal illness                     life-sustaining treatments                                                            Here are some tips to take care of your mind, body
                                                                            upon AMD confirmation
                                                                                                                                                                and soul.                                                         #3. Soul – Nourish yourself spiritually
           Lasting Power               A legal document        Above 21     LPA certificate issuers      Office of the         Automatic under
                                                                                                                                                                                                                                  This can be in the form of connecting with
           of Attorney                 whereby up to two       years old,   can be a doctor              Public Guardian       certain scenarios set
           (LPA)                       donees can be           of sound     accredited by Office                               out by the Mental                #1: Mind – Stay in the present                                    nature (eg. gardening), connecting with a higher
                                       appointed to handle     mind         of the Public Guardian,                            Capacity Act; any                If you are too preoccupied with the future, you might feel        being or connecting with yourself (eg. keeping a
                                       the donor’s personal                 registered physician or                            time by the donor                anxious. If you dwell too much in the past, you might get         journal). There are many mobile apps that now
                                       welfare, and property                practising lawyer                                  in person while of
                                       and affairs                                                                             sound mind                       depressed. Staying in the present means you focus on              support these such as “Calm” (a meditation app)
                                                                                                                                                                what you have to deal with for that day.                          or a religious app to listen to sermons or prayers.
           Advance Care   A written document,                  Above 21 Documentation requires           Agency for            Ongoing process
           Planning (ACP) video or verbal                      years old, trained ACP facilitators       Integrated Care,      where changes can
                          directive arising from               of sound                                  retrievable through   be made with the                 #2. Body – Do not neglect your own physical needs                 This new year, I hope you will take good care of
                          a series of discussions              mind                                      the National          assistance of ACP                Your body needs to be well taken care of in order to              your mind, body and soul. Not only for your sake,
                          about his/her                                                                  Electronic Health     facilitators
                          treatment goals and                                                            Records                                                carry out caregiving tasks. Besides ensuring a balanced           but also for your loved ones.
                          living preferences

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T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9                                                                                                                                                                                                     T H E H O S P I C E L I N K • M A R C H – M AY 2 0 1 9
REACHING OUT TO THE NEGLECTED CAREGIVER - The course of respite A father's 27-year caregiving journey - Singapore Hospice Council
CALENDAR

Upcoming Events & Announcements
15 MAR 2019 (FRIDAY)                                      Time: 1.00pm – 2.00pm                         28 MAY 2019 (TUESDAY)
HCA 30th Anniversary Gala Dinner                          Contact: secretariat@                         SHC Multidisciplinary Palliative
HCA Hospice Care (HCA) turns 30!                          singaporehospice.org.sg / 6538 2231           Care Forum
Celebrate this momentous milestone                                                                      Management of delirium in patients
with HCA as they commemorate                              30 APR 2019 (TUESDAY)                         approaching the end of life
30 years of compassionate care                            SHC Multidisciplinary Palliative              Venue: TBC (do check out SHC’s
of patients with life-limiting                            Care Forum                                    website or facebook for updates)
illnesses at the HCA 30th                                 Non-Cancer Palliative Care:                   Time: 1.00pm – 2.00pm
Anniversary Gala Dinner.                                  Lessons learnt 18 months into                 Contact: secretariat@
Venue: Island Ballroom, Shangri-La                        Programme IMPACT                              singaporehospice.org.sg / 6538 2231
Hotel Singapore                                           Venue: Tan Tock Seng Hospital,
Time: 7.30pm – 9.30pm (Cocktail                           Theatrette, 11 Jalan Tan Tock Seng,           16 JUN 2019 (SUNDAY)
starts at 6.30pm)                                         Singapore 308433                              Assisi Fun Day 2019
Contact: Ms Mel Basuki, Fundraising                       Time: 1.00pm – 2.00pm                         Assisi Fun Day 2019 is Assisi
Manager at melb@hcahospicecare.                           Contact: secretariat@                         Hospice’s biggest fundraising
org.sg / 6891 9508                                        singaporehospice.org.sg / 6538 2231           event of the year and is expected
                                                                                                        to attract 10,000 visitors. It
24 MAR 2019 (SUNDAY)                                      11 & 12 MAY 2019 (SATURDAY                    hopes to raise at least $1 million
Metta Charity Carnival 2019                               & SUNDAY)                                     to provide palliative care to
Have your passport to inclusivity                         “Live Well. Leave Well.”                      patients. The mega fair is a
ready when you join the Metta                             Community Engagement Event by                 community event put together
Charity Carnival where all                                Singapore Hospice Council (SHC)               by staff and volunteers from
‘travellers’ meet at this melting                         Learn more about the palliative               all walks of life, including
pot for games, delicious food and                         care, support and services                    corporate organisations, church
entertainment for the whole family!                       available for the elderly and their           groups, schools and family-
Venue: Metta Welfare Association                          caregivers in Singapore. There                run businesses. There will be
@ 32 Simei Street 1, Singapore 529950                     will be interactive booths, talks             established F&B names, retro
Time: 9.00am – 4.00pm                                     by healthcare experts and live                treats, games, lots of activities
Contact: Mr Andy Chua, andychua@                          performances.                                 and live entertainment!
metta.org.sg / 6580 4614                                  Venue: The Courtyard@                         Venue: St Joseph’s Institution
                                                          Westgate, 3 Gateway Drive,                    International, 490 Thomson Road,
26 MAR 2019 (TUESDAY)                                     Singapore 608532                              Singapore 298191
Multidisciplinary Approach to Deal                        Time: 10.00am – 5.00pm                        Time: 10.00am - 4.30pm
with Bone Metastases                                      Contact: secretariat@                         Contact: Ms Lilian Lee, lilian.lee@
Venue: Yishun Community Hospital                          singaporehospice.org.sg / 6538 2231           assisihospice.org.sg / 68322880

          EDITORIAL COMMITTEE

Editor                                           Christina Wee
Associate Editor                                 Anne Loh

Assisi Hospice                                   Angela Yeo
Bright Vision Hospital                           Muhammad Azhar bin
                                                 Abdul Rahim
Changi General Hospital                          Rasidah Bte Alias
Dover Park Hospice                               Jenny Goo
HCA Hospice Care                                 Toh Wei Shi
Khoo Teck Puat Hospital                          Ong Min Li
Lien Centre for Palliative Care                  Madhurima Bagchi                       1 Lorong 2 Toa Payoh #07-00
Metta Hospice Care                               Souriyasack Sinnie Julie Anne          Braddell House
MWS Home Hospice                                 Nicole Andrea Tan                      Singapore 319637
Singapore Cancer Society                         Kumudha Panneerchelvam
St Andrew’s Community Hospital                   Peh Lay Koon                           T: 6538 2231
St Joseph’s Home                                 Shereen Ng                             E: secretariat@singaporehospice.org.sg
St Luke’s Hospital                               Chua Hwee Leng                         www.singaporehospice.org.sg
Tan Tock Seng Hospital                           Dr Ho Si Yin
Singapore Hospice Council                        Leo Wan Ling

Design                                           Christian Subrata                      Contents are not to be quoted or reproduced without the prior
Printer                                          Yung Shung Printrade Pte Ltd           written permission of the Singapore Hospice Council.

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