Q2 2021 Seasonal Strategy Guide Spotlight on Dining and Retail - 2021 Foursquare Labs, Inc
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Introduction What can retailers, restaurants, and other businesses expect from consumers in Q2 2021? After 12 months of adapting COVID-19 restrictions and constantly shifting consumer behaviors, retailers and restaurants are undoubtedly eager to kickstart their rebound. In this report, we use location data to examine consumers' 2020 habits and behaviors around key Spring holidays. Armed with this information, retailers, quick-service restaurants (QSRs), casual-dining restaurants (CDRs), and other businesses can better strategize how to reach and engage with their consumers. 2
Table of Contents 04 Key Trends To Watch In Q2 06 Easter 12 Cinco De Mayo 19 Mother's Day 25 Father's Day 31 Memorial Day 40 Q2 Seasonal Strategies & Targeting Recommendations 3
3 Key trends to watch in Q2 2021 1 2 3 Shifts In Consumer Behavior Celebrating Holidays And Spending More Time Around Dining Out Special Occasions At Home Outdoors Foot traffic to casual dining chains has Foot traffic to essential retail & off-premise Foot traffic to outdoor destinations such as remained well below normal levels since the locations has picked up more notably around parks & trails has remained well above normal pandemic began. While some consumers are holidays throughout the pandemic compared since the outbreak of COVID-19. While outdoor still visiting casual dining chains during holiday with visits to on-premise locations, perhaps destinations typically see an uptick around Q2 weekends, others may be ordering take-out or indicating a shift in consumer behavior that holiday weekends under normal circumstances, visiting fast food drive-thrus instead. will continue throughout Q2 2021. these destinations may be even more popular amongst travelers as the pandemic continues. Opportunity: Opportunity: Align with consumers’ visitation patterns Recognize and adapt to the ‘new normal’ — Opportunity: to deliver moment-based messaging when Segment and tailor messaging based on Reach consumers planning a road trip or a consumers are most likely dine out. consumer behavior. local weekend getaway in Q2 2021. 4
Easter Weekend Retail Dining Reach consumers at Consider highlighting the places they’re pick-up and delivery most likely to shop options to win with for groceries & other consumers who plan cooking essentials in to stay home this the days leading up Easter weekend. to Easter weekend this year. 6
Identify key audiences around Easter Weekend Parents With Young Wine Enthusiasts Outdoor Enthusiast Easter Brunch Hosts Children & Guests Where they go: Where they go: Where they go: Where they go: Elementary Schools Vineyards Flower Shops Butchers Preschools Wineries Gardens Farmers Markets Nursery Schools Wine Shops Garden Centers Cheese Shops Theme Parks Wine Bars Trails Candy Stores Zoos Liquor Stores Nature Preserves Big Box Stores Playgrounds Bars Farms Grocery Stores 7
Top Easter Weekend activities based on real world behavior FAMILY FRIENDLY ACTIVITIES OUTDOOR ACTIVITIES ADULT ACTIVITIES ZOOS +11% BIKE TRAILS +7% SPEAKEASIES +11% CANDY STORES +11% MOUNTAINS +5% WINERIES +7% THEME PARKS +7% NATURE PRESERVES +5% WINE BARS +6% VINEYARDS +5% Foursquare data from 2020; lift as compared to the same days of the week before and after Easter weekend 8
Consumers host Easter gatherings at home Foursquare data reveals an uptick in visits to various Foursquare data reveals an uptick in visits to grocery casual dining chains on Easter weekend compared to & essential retail chains on Easter weekend compared the weekend before and after. to the weekend before and after. CRACKER BARREL +44% TEXAS ROADHOUSE +5% THE FRESH MARKET +26% TOTAL WINE +6% LONGHORN STEAKHOUSE +24% IHOP +5% WALMART +7% DOLLAR TREE +6% OUTBACK STEAKHOUSE +6% 99 CENTS ONLY +7% VONS +5% CHILI'S BAR & GRILL +6% RALLY'S +7% WALGREENS +4% Foursquare data from 2020; lift as compared to the same days of the week before and after Easter weekend 9
Consumers shop for spring flowers & fresh produce on Easter Weekend Location data confirms that consumers are more likely to visit the following categories on Easter weekend compared to the weekend before or after -- perhaps shopping for fresh produce or plants. GARDENS +8% FLOWER SHOPS +8% FARMS +6% FARMERS MARKETS +5% GARDEN CENTERS +5% Foursquare data from 2020; lift as compared to the same days of the week before and after Easter weekend 10
We recommend reaching... Easter Celebration Planners Reaching Easter Deal Shoppers In Florist Shoppers Parents of Young Kids Real-Time Reach consumers stocking up on eggs, Reach consumers who have a history of Reach consumers whose location candy, home decor, and other Easter Reach Easter shoppers seeking deals visiting florists and are likely to history indicates they have young supplies in real-time, at grocery stores, on clothing, seasonal decor, and home purchase flowers for their Easter children. party supply stores, and wholesale goods at Walmart, Target, or other celebrations. clubs. Geofence locations in our Cards major retailers in real-time. and Stationery place category, or specific chains like Hallmark. 11
Cinco de Mayo Dining Consumers are more likely to visit restaurants that specialize in Mexican cuisine on Cinco de Mayo compared to the Tuesday before and after. • While many consumers • Foursquare data reveals are still dining out as the an uptick to fast food & pandemic continues, casual dining chains others may prefer to specializing in Mexican order in or take cuisine during Cinco De advantage of fast food Mayo last year vs. the drive-thrus. same day of the week before and after. 12
Identify key audiences around Cinco de Mayo Fans Of Mexican Fare Nightlife Enthusiasts At-Home Party Hosts & Guests Where they go: Where they go: Where they go: Mexican restaurants Cocktail Bars Grocery Stores Burrito places Beer Bars Liquor Stores Tex-Mex restaurants Wine Bars Flower Shops Taco places Sports Bars Wine Shops Latin American restaurants Beer Stores Fast food restaurants Gourmet Shops Cheese Shops 13
Top Cinco de Mayo activities based on real world behavior Since this report examined data from Cinco de Mayo 2020 (which occurred at the height of the pandemic) we can't include the most popular real-world activities from Cinco de Mayo 2020...social distancing, lock-downs, and other factors caused most people to stay home. Foursquare data from 2020; lift as compared to the same days of the week before and after Cinco de Mayo 14
Consumers enjoy a Consumers celebrate fast-casual meal on Cinco de Mayo with Cinco de Mayo authentic Mexican Cuisine Despite the pandemic, the following chains still saw a notable uptick in traffic: +65% +33% -19% +13% +62% +46% +45% +44% Chili's Grill Chipotle Taco Bell Del Taco Tex-Mex Burrito Places Mexican Taco Places & Bar Mexican Grill Restaurants Restaurants Foursquare data from 2020; lift as compared to the same day of the week before and after Cinco De Mayo 15
Consumers celebrate Cinco de Mayo at the bar Foursquare data reveals an uptick in visits to various on- premise locations on Cinco de Mayo compared to the Tuesday one week before and after. COCKTAIL BARS +12% WINE BARS +6% SPORTS BARS +6% Foursquare data from 2020; lift as compared to the same day of the week before and after Cinco De Mayo 16
Other consumers may be hosting at The following TOP VISITED categories saw a ESSENTIAL home for Cinco positive uptick RETAIL CHAINS: in traffic on De Mayo Cinco De Mayo: TOTAL WINE +37% VONS +19% ALBERTSONS +14% LIQUOR STORES +19% KROGER +13% BEER STORES +15% WEGMANS FOOD MARKETS +9% CHEESE SHOPS +15% STATER BROS. +9% WINE SHOPS +13% WINN-DIXIE +9% FOOD TRUCKS +10% PUBLIX +9% GROCERY STORES +9% STOP & SHOP +9% GOURMET SHOPS +6% RALPHS +8% SAVE-A-LOT FOOD STORES +8% SAM'S CLUB +6% Foursquare data from 2020; lift as compared to the same day of the week before and after Cinco De Mayo 17
We recommend reaching... Mexican restaurants enthusiasts Nightlife enthusiasts Reach consumers recently seen dining Reach consumers emerged from stay- at Mexican Restaurants to reach at-home orders and seen socializing at frequent visitors who love Mexican bars, nightclubs, and festive restaurants cuisine. in 2021. 18
Mother's Day Retail Dining Capitalize on consumers’ Reach consumers in the gifting preferences with places they’re most likely to timely promotions. visit for dine-in or take out on Mother's Day this year. • While the pandemic has certainly impacted foot traffic to on-premise locations, perhaps consumers are planning to pick-up specialty drinks from their favorite nightlife spots, or make their own drinks at home this year. 19
Identify key audiences around Mother's Day Mother's Day Parents & Young Families Mother's Day Shoppers Hosts & Guests Celebrators Where they go: Where they go: Where they go: Where they go: Movie Theaters Elementary Schools Flower Shops Grocery Stores Steakhouses Playgrounds Chocolate Shops Liquor Stores Italian Restaurants Preschools Gift Shops Flower Shops Wine Bars Daycares Wine Shops Wine Shops Flower Shops Mini Golf Courses Women's Stores Butchers Chocolate Shops Kids Stores Cupcake Shops Gourmet Shops Wine Shops Baby Stores Bakeries Cheese Shops Health & Beauty Services Jewelry Stores 20
Top Mother's Day gifts based on real world behavior SOMETHING THOUGHTFUL SOMETHING SWEET SOMETHING SENTIMENTAL FLOWER SHOPS +22% CUPCAKE SHOPS +19% PHOTOGRAPHY LABS +26% BOUTIQUES +9% BAKERIES +18% FRAME STORES +8% GIFT SHOPS +8% DONUT SHOPS +7% PHOTOGRAPHY STUDIOS +6% WINE SHOPS +7% CANDY STORES +6% ARTS & CRAFTS STORES +16% Foursquare data from 2020; lift as compared to the same days of the week before and after Mother's Day 21
Consumers celebrate Mother's Day with a special meal Foursquare data reveals an uptick in visits to various Foursquare data reveals an uptick in visits to various casual dining chains on Mother's Day compared to the restaurants on Mother's Day weekend compared to weekend before and after. the weekend before and after. THE CHEESECAKE FACTORY +93% OUTBACK STEAKHOUSE +54% STEAKHOUSES +32% JAPANESE RESTAURANTS +14% RED LOBSTER +75% CRACKER BARREL +34% ITALIAN RESTAURANTS +22% FRENCH RESTAURANTS +13% LONGHORN STEAKHOUSE +70% RED ROBIN +30% SUSHI RESTAURANTS +16% THAI RESTAURANTS +12% OLIVE GARDEN +67% APPLEBEE'S +25% Foursquare data from 2020; lift as compared to the same days of the week before and after Mother's Day 22
Consumers celebrate Mother's Day with a special toast to Mom Foursquare data reveals an uptick in visits to various on & off premise locations on Mother's Day weekend compared to the weekend before and after. WINERIES +13% GROCERY STORES +13% VINEYARDS +10% WINE SHOPS +7% WINE BARS +7% LIQUOR STORES +6% Foursquare data from 2020; lift as compared to the same days of the week before and after Mother's Day 23
We recommend reaching... Vineyard and winery visitors Family-Minded Dads Mother's Day Shoppers Luxury Lifestyle Moms Reach consumers in real-time while Reach men frequently observed in Reach consumers seen shopping at Influence Mom’s gift wish list so she can they’re in the midst of Mother Day real-world dad behaviors who will retailers perfect for Mother’s Day share ideas with friends and family by activities –– such as visiting wineries need to shop for a gift. gifts. reaching affluent Moms who spend on and vineyards. luxury brands. Mother's Day Restaurant Visitors In Health Conscious Moms Vineyard and winery visitors Real-Time Influence Mom’s gift wish list so she Reach consumers in real-time while Reach consumers in real-time while can share ideas with friends and they’re in the midst of Mother Day they celebrate the mothers in their life family by reaching moms who live an activities –– such as visiting wineries over a meal. active and healthy lifestyle. and vineyards. 24
Father’s Day Retail Dining Capitalize on consumers’ Reach consumers in the gifting preferences with places they’re most likely to timely promotions. visit for dine-in or take out on Father's Day this year. • Reach consumers in the places they’re most likely to shop for groceries & other cooking essentials in the days leading up to Father's Day this year. • Location data confirms that consumers are more likely to visit off-premise locations during Father's Day weekend compared to the weekend before and after, perhaps indicating a preference for toasting Dad at home vs. at the bar. 25
Identify key audiences around Father's Day Father's Day Parents & Young Families Father's Day Shoppers Hosts & Guests Celebrators Where they go: Where they go: Where they go: Where they go: Steakhouses Elementary Schools Liquor Stores Grocery Stores Italian Restaurants Playgrounds Wine Shops Liquor Stores French Restaurants Preschools Men's Stores Flower Shops Whiskey Bars Daycares Bakeries Beer Stores Beer Bars Kids Stores Outdoor Supply Stores Butchers Speakeasies Baby Stores Sporting Goods Shops Gourmet Shops Cocktail Bars Fishing Stores Cheese Shops Dive Bars 26
Top Father's Day gifts based on real world behavior CLOTHING & ACCESORIES OUTDOOR GEAR GADGETS SHOE STORES +9% HUNTING SUPPLIES +11% CAMERA STORES +24% MEN'S STORES +7% FISHING STORES +10% ELECTRONICS STORES +7% SPORTING GOODS SHOPS +8% Foursquare data from 2020; lift as compared to the same days of the week before and after Fathers Day 27
Consumers dine out with Dad on Father's Day Weekend Foursquare data reveals an uptick in visits to the Foursquare data reveals an uptick in visits to following categories on Father's Day weekend various restaurants on Father's Day weekend compared to the weekend before and after. compared to the weekend before and after. FISH MARKETS +12% BRAZILIAN RESTAURANTS +20% BUTCHERS +10% STEAKHOUSES +16% CUPCAKE SHOPS +10% LATIN AMERICAN RESTAURANTS +10% CHEESE SHOPS +10% SEAFOOD RESTAURANTS +8% Foursquare data from 2020; lift as compared to the same day of the week in the three weeks before and after 28
Consumers shop off-premise for Father's Day celebrations at home +5% +5% +4% BEER LIQUOR WINE STORES STORES SHOPS Foursquare data from 2020 29
We recommend reaching... Tech Enthusiasts Mothers Father's Day Gift Shoppers Fathers Father's Day Restaurant In Real-Time Visitors In Real-Time Reach consumers who are Moms will be looking for Influence Dads’ wishlist by early adopters of the latest Father’s Day gifts. Reach Reach consumers in real-time reaching Dads who are often Reach consumers in real-time tech products. Pre-covid, Moms who are often out of while they are shopping for seen dropping off and picking while they celebrate the these consumers were the house and on-the-go Father’s Day gifts. Locations up their kids from sports fathers in their life over a meal frequently seen shopping for taking care of their children. can include watch stores, practices and other at locations in Foursquare’s mobile phones, headphones, Pre-covid, moms spent time sporting goods stores such as extracurricular activities. Pre- casual and fine dining tablets, laptops, wearable taking their kids to swimming Cabela’s, REI, Bass Pro covid, dads visited parks, restaurant place categories. tech, connected televisions, pools, recreation centers, Shops, etc., and retailers who athletic fields, recreation and other technology athletic fields, amusement and specialize in men's apparel centers, community swimming products. theme parks, etc. Moms were and accessories such as pools, children’s play centers also seen shopping at baby Brooks Brothers, Bonobos such as Chuck E. Cheese’s, supply and clothing retailers, and more. and amusement and theme toy stores, children’s clothing parks. stores, and children’s furnishings and decor retailers. 30
Memorial Day Retail Dining Data reveals an uptick in Data reveals an uptick in visits to retail stores and visits to hotels on Memorial shopping malls on Memorial Day weekend, indicating that Day weekend, indicating that people may be planning a people are likely taking local getaway this year. advantage of end-of-season sale events. • While some consumers may be planning a weekend getaway for Memorial Day, others are likely • Deliver relevant messaging to planning to host or attend consumers in places they're backyard parties & BBQs at home. most likely to shop. 31
Identify key audiences around Memorial Day Retail Shoppers & Weekend Getaway Party Hosts & Guests Value Seekers Travelers Where they go: Where they go: Where they go: Shopping Malls Hotels Grocery Stores Clothing Stores Vacation Rentals Liquor Stores Outdoor Supply Stores Resorts Big Box Stores Outlet Malls RV Parks Wine Shops Outlet Stores Beaches Warehouse Stores Women's Stores Mountains Gourmet Shops Men's Stores Campgrounds Cheese Shops National Parks 32
Top Memorial Day activities based on real world behavior BEACH & WATERFRONT OUTDOOR ACTIVITIES CAMPING & NATURE LAKES +30% SKI AREAS +24% CAMPGROUNDS +36% SURF SPOTS +25% FISHING SPOTS +24% STATE PARKS +35% BEACHES +22% ROCK CLIMBING SPOTS +14% NATIONAL PARKS +35% ISLANDS +18% TRAILS +12% FORESTS +26% HOT SPRINGS +17% OUTDOORS & RECREATION +10% RV PARKS +21% BIKE TRAILS +7% MOUNTAINS +16% WATERFRONTS +13% Foursquare data from 2020; lift as compared to the weekends before and after Memorial Day weekend 33
Consumers celebrate Consumers shop end-of- Memorial Day with a season sales on weekend getaway Memorial Day Weekend +28% +23% +12% +12% +11% +8% Resorts Vacation Hotels Outlet Women's Department Rentals Stores Stores Stores More likely to stay at... • HOME SUITES BY HILTON +12% • DAYS INN +6% • BEST WESTERN +10% • LA QUINTA INNS • HILTON HOTELS & RESORTS +7% & SUITES +6% Foursquare data from 2020; lift as compared to the Foursquare data from 2020; lift as compared to the weekends before and after Memorial Day weekend weekends before and after Memorial Day weekend 34
Memorial Day SHOPPING FOR CLOTHING & SHOPPING FOR HOME DECOR & GADGETS shoppers seek value ACCESSORIES PIER 1 IMPORTS +43% while shopping for TANGER OUTLETS +40% ROSS DRESS FOR LESS +32% ASHLEY HOMESTORE +25% Clothing & Home MACY'S +29% BURLINGTON +21% HOMEGOODS +9% LOWE'S +8% Decor PREMIUM OUTLETS +19% KOHL'S +18% BEST BUY +8% THE HOME DEPOT +6% OLD NAVY +8% Foursquare data from 2020; lift as compared to the weekends before and after Memorial Day weekend 35
Consumers host & attend Memorial Day celebrations at home Foursquare data reveals an uptick in foot traffic to essential retail chains during Memorial Day weekend last year compared to the weekend before and after. BINNY'S BEVERAGE DEPOT +30% VONS +13% SMART & FINAL +20% RALPHS +13% LUCKY SUPERMARKETS +19% SAFEWAY +13% WINN-DIXIE +17% ALBERTSONS +13% STATER BROS. +14% TOTAL WINE +13% Foursquare data from 2020; lift as compared to the weekends before and after Memorial Day weekend 36
People celebrating Memorial Day at home may be dining out or picking up take-out Foursquare data reveals an uptick in foot traffic to some fast food and casual dining chains during Memorial Day weekend last year compared to the weekend before and after, including: BOB EVANS +14% SHAKE SHACK +14% KRISPY KREME DOUGHNUTS +13% CRACKER BARREL +12% PERKINS +12% THE CHEESECAKE FACTORY +8% Foursquare data from 2020; lift as compared to the weekends before and after Memorial Day weekend 37
We recommend reaching... Memorial Day Celebration Planners In Real-Time Reach consumers in real-time when they are at or near stores to purchase items for Memorial Day such as barbecues, campouts, and other celebrations. Geofence hardware stores, sporting goods stores, grocery stores, bulk retailers, and liquor stores to reach shoppers in real-time. Outdoor Enthusiasts Memorial Day Retail Shoppers Reach consumers who care about the environment and enjoy spending Reach consumers in real-time when they are at or near retail stores to time outdoors. Outdoor Enthusiasts participate in outdoor activities such shop end-of-season sale events. Geofence shopping malls, clothing stores, as hiking, camping, and backpacking. These consumers are active in outdoor supply stores and other retail categories to reach shoppers in real- outdoor places such as national parks and forests, campgrounds, beaches, time. cycling paths, hiking trails, flower fields, and other nature reserves. Memorial Day Outdoor Roadtrippers in Real-Time Memorial Day Travelers Reach Memorial Day roadtrippers in real-time by geofencing gas stations, Reach consumers likely to travel for Memorial Day Weekend based on their rest areas, campgrounds, RV parks, mountains, forests, national parks, recent visitation to hotel chains, transportation hubs & airports, and hiking trails, lakes & rivers, rock climbing locations, and more. resorts. Also, reach consumers whose online interests indicate they are interested in travel through their search, sharing, and content viewing. Beach Destination Travelers Memorial Day Celebration Planners Reach consumers whose location history indicates they frequently travel to Reach consumers who have been seen preparing for Memorial Day island, beach, or waterfront destinations in the winter and summer. barbecues, campouts, and other celebrations. consumers have recently visited hardware stores, sporting goods stores, grocery stores, bulk retailers, and liquor stores.
How to take action in Q2 with location technology. 39
Put location technology to work. Segment Audiences Tap Into Trends Moment-based Messaging Influence Buyer Behavior Identify consumers Use taste & trend Dynamically Reach key in different life data to identify optimize messaging audiences on their stages with changes consumer and creative to align path to purchase, in foot traffic preferences, with the appropriate intercepting and patterns, visit creating programs moment influencing their frequency & brand that drive mass journeys affinities personalization Conquest Competitors Proximity Target Leverage Insights Measure Impact Target consumers in Identify consumers Use insights on Monitor how cross and around in & around store lifestyles & brand platform advertising competitor locations locations to drive preferences to is driving visits to to change their them to purchase influence future store locations, behavior with specific products growth initiative optimizing conquesting performance in real- messaging time
Thank You Interested in discussing how location data and technology can bolster your Q2 strategies? Reach out at Foursquare.com. Wondering where you can access Foursquare's data? Foursquare's Places and Visits data are available via our flat-file and API options as well as through our strategic partners, including the AWS Data Exchange.
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