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DATO LAWRENCE LIM SWEE LIM APLA, Chairman ASIA PACIFIC LOTTERY ASSOCIATION On behalf of the Asia Pacific Lottery Association, driver for greater success over the long run. I would like to welcome all of you to Aotearoa or, as it is popularly known by New Zealanders, Many key speakers have been invited to share the “The Land of the Long White Cloud”. with us their expertise and ignite us along the way with new ideas to bring back to our This year’s conference is being hosted by Lotto Organisations. New Zealand and the theme is “Creativity for Growth”. New Zealand is famous for its spectacularly Much like the theme of the seminar in Chengdu beautiful landscape, including vast mountain in April 2017, which focused on the need to chains, volcanoes, sweeping coastlines, deeply transform or else be disrupted, this conference indented fiords and lush rainforest’s. It was this focuses on how creativity is an essential part of stunning landscape that propelled the “Lord any transformational growth journey. of the Rings” movies onto the world stage and made an indelible impression on all who Creativity goes hand in hand with innovation. watched these films. While creativity is the ability to produce new and unique ideas, innovation is the implementation The networking day will give you an opportunity of that creativity - that’s the introduction of a to experience much of the beautiful landscape new idea, solution, process, or product. of New Zealand and the renowned “Kiwi hospitality”, as well as catching up with your Creativity is the driving force behind innovation peers from lotteries across the Asia Pacific and it means looking at things from a different region. perspective, trying to think outside of the existing rules and norms. I look forward to personally welcoming each and every one of you to the 2017 APLA Regional Creativity improves the process of solving Conference in Auckland, New Zealand problems. Increased creativity leads to greater innovation within an organisation and is a key
WAYNE PICKUP Chief Executive LOTTO NEW ZEALAND WELCOME! A warm welcome from Lotto New Zealand Zealand is the “number 8 wire” mentality. Number 8 wire is the fencing wire that New On behalf of Lotto New Zealand, it is my great Zealand farmers use to make fencing for their pleasure to welcome members of the Asia sheep paddocks and, because farmers often Pacific Lottery Association to Auckland, New had rolls of it on hand, the wire would often Zealand. be used inventively to solve mechanical or structural problems. The theme of this year’s conference is Creativity for Growth. Now the term “number 8 wire” has expanded beyond mechanical problems to talk about A challenge for most businesses and their how, given the size of our domestic market leaders is a continued drive for growth. The and geographical isolation, New Zealand has requirement to continually deliver improved embraced creativity to compete in a global results places a number of demands on an marketplace. organisation and its people. We have a number of inspiring and engaging Unlocking the answer to where growth will come keynote speakers, who will challenge traditional from demands a number of things, not least thinking and stretch our imaginations for creativity. The ability for an organisation to tap new possibilities by demonstrating how into its creative intelligence is often a defining creativity across a number of fields – including characteristic of whether it stays nimble, ahead technology, the film industry, marketing, and of the crowd and continues to grow. even fishing entertainment – have contributed to terrific growth stories. The lottery industry is no exception. Selling hope and dreams demands that we continue I personally look forward to welcoming you to come up with new ideas and imagine new in Auckland later this year. The conference is possibilities. always a great chance to catch up with friends, learn from the experience of other lotteries, and Another name for creativity for growth in New identify opportunities to collaborate.
THEME The conference theme for Auckland will be Creativity for Growth. Given the size of our domestic market and geographical isolation, New Zealand businesses need to come up with creative ways of competing in a global marketplace. We have a number of keynote speakers for the conference who will challenge traditional thinking and stretch our imaginations for new possibilities.
KEYNOTE SPEAKERS MARK RITSON LAUREN MULDOWNEY Branding Director of Professor Volunteer and Alumni Relations, All Hands Mark Ritson is Adjunct Professor of Marketing at Melbourne After seeing the devastation caused by typhoon Haiyan Business School and a Visiting Professor at Singapore in the Philippines Lauren join All Hands Volunteers to help. Management University. He has a PhD in Marketing from She transitioned from volunteer to Volunteer Engagement Lancaster University and has been a faculty member at Coordinator in March of 2015 and has since moved into some of the world’s leading business schools teaching the role of Director of Volunteer and Alumni Relations. on the MBA programs at London Business School, MIT She has several years of experience as a face-to-face Sloan, and the University of Minnesota. He is widely fundraising manager working on behalf of organisations acknowledged as one of the world’s best marketing such as Save the Children, Cancer Research UK, Oxfam instructors and has been the recipient of awards for his and Voluntary Services Overseas. teaching at LBS, MIT, SMU and MBS. The Volunteer and Alumni Relations department that Mark has worked globally as a private marketing Lauren oversees is responsible for recruiting, coordinating consultant on projects ranging from brand strategy, and engaging volunteers and alumni. A key part of this market research, segmentation, CRM, marketing involves educating volunteers about All Hands Volunteers communications, brand acquisition, brand valuation vision, model and funding. and brand extension. His clients have included Baxter, Loewe, McKinsey, PepsiCo, Subaru, Eli Lilly, Donna Karan, Johnson & Johnson, De Beers, Sephora, Benefit, Amgen, Ericsson, Jurlique, Cloudy Bay, Unilever, KPMG and WD40. For thirteen years - from 2002 to 2015 - he served as in-house professor for LVMH - the world’s largest luxury group - working with senior executives from brands like Louis Vuitton, Dom Perignon, Fendi, Tag Heuer, Dior and Hennessy. He has written a weekly column on branding for Marketing Week for over a decade. On 3 occasions he has been judged the Business Columnist of the Year at the PPA Press Awards, the highest award for magazine journalism in the UK. He is also a columnist for The Australian newspaper. His more scholarly publications include articles published in Sloan Management Review, Harvard Business Review, the Journal of Advertising, and the Journal of Consumer Research. He was the recipient of the Ferber Award in 2000, one of the most prestigious prizes in Marketing, for his doctoral thesis. In 2001. His co-authored research on pricing was cited by George Akerlof during his Nobel Prize acceptance speech. He is a Tasmanian by marriage and lives somewhere between there and the “mainland”.
KEYNOTE SPEAKERS ANDERS ANNA SÖRMAN- CURZON NILSSON Futurist, Speaker, Chief Partner Author Officer, Xero ANDERS SÖRMAN-NILSSON (LLB / EMBA) is a global Leading the Partner teams globally, Anna spearheads futurist and innovation strategist who helps leaders product management, development, design, and decode trends, decipher what’s next and turn provocative marketing to bring more exciting Xero features to questions into proactive strategies. With an average partners and customers. Anna also heads our global of 240 international travel days a year, Anders’ view is teams working on Xero HQ and Ecosystem, including the that the future and the now are converging in a city or Xero App Marketplace, where 500+ apps live to better start-up near you, giving the curious, the creative and the serve small businesses. courageous a competitive and sustainable edge. At the same time, that same future contains fearsome forecasts Before starting with Xero as Managing Director for New for futurephobes. Zealand, Anna led Internet Banking at ASB and Digital First at Spark, and brings a deep experience of online This Swedish-Australian futurist has shared stage with financial services and operations to Xero. Hillary Clinton, Nobel Laureates, and European and Australian heads of state. He is an active member of TEDGlobal, has keynoted at TEDx in the United States and Australia, was nominated to the World Economic Forum’s Young Global Leaders in 2015, and was the keynote speaker at the G20’s Y20 Summit in Australia. His thought leadership has been featured in international media like Monocle, Business Insider, Sky News Business, Financial Review, CIO Magazine and Boss. He is the author of the books Digilogue: how to win the digital minds and analogue hearts of tomorrow’s customers and Thinque Funky: Upgrade Your Thinking, and his upcoming book Seamless: the futurephile’s guide to leading digital adaptation and human transformation is due for release by Wiley in October 2016. His presentations are meticulously researched, highly energetic and always fascinating with content tailored to the audience, which is why clients like Apple, Cisco, Mercedes Benz, Hilton, SAP, Gartner and Macquarie Bank have turned to Anders over the years to help them turn research into foresight and business impact.
KEYNOTE SPEAKERS DAVE GIBSON MATT WATSON CEO, New Zealand The Fishing Guy Film Commission Since 2014 the CEO of the New Zealand Film Commission, On any given weekend a skinny kid with shaggy blonde Dave has produced feature films and television hair could be seen dragging his dingy laden with fish and programmes that have sold in more than eighty countries fishing gear up the steep hill at Weymouth boat ramp. worldwide. He has also co-produced major television Who would of picked that this kid would one day leap drama series and feature films with partners based in out of a helicopter to wrestle a marlin, and step out onto Canada, Britain, Australia, Germany and Sweden. the world stage, featuring on shows like The Late Show with David Letterman, The Today Show, 60 Minutes, BBC He has served on the board of the New Zealand Drama World to name a few. School and was the inaugural Chair of the New Zealand Independent Producers and Directors Guild and then in Known by several aliases including ‘The Extreme 1997/1998 was the President of SPADA. Fisherman’, ‘The Fishing Guy’, ‘The ITM Fella’ and “that mad bastard!” Matt Watson is a passionate fisherman, Dave was SPADA Industry Champion in 2005 and is also father and a proud Kiwi. He’s best known for revolutionizing an Officer of the New Zealand Order of Merit (ONZM) fishing television here and around the world as well in recognition of his services to the film and television as being highly recognized for his commitment to industries. conservation and charity work. PETER BATCHELER It was HIS company that built “the boat” that saw NZ win the Americas Cup. Peter joined Southern Spars as General Manager in January 2016, coming from an IT start-up company, Southern Spars EROAD, and taking them to being publicly listed in 2014. Before this, Peter has had a diverse background - having worked in the heavy transport industry as well as being chairman of exporting and manufacturing businesses. He has had saltwater in his veins since he was a child and he began his working life with the Royal New Zealand Navy where he was a seaman officer for eight years.
GOLD SPEAKERS JENNIFER KATRINA WESTBURY BONNET Executive Vice Regional Director President, Sales of Sales, & Customer Scientific Games Development, Pollard Banknote Jennifer Westbury provides leadership and strategic Katrina Bonnet serves as Regional Director of Sales for direction to Pollard Banknote staff that work with lottery Scientific Games, based in the Sydney, Australia office. She clients worldwide. has been with Scientific Games for more than 11 years and is responsible for the business unit and clients in Australasia. Jennifer has a passion for developing innovative solutions and strategies—including advocating for an omni-channel Katrina has been instrumental in driving growth strategies presence—that increase sales, broaden playership and in a number of diverse and challenging markets. increase player engagement. With over two decades Her experience serves as a valuable resource when of lottery experience, her membership in the Lottery collaborating with clients and meeting objectives not only Industry Hall of Fame reflects the industry’s recognition of with the instant product platform, providing innovative and her ability to adapt to shifts in the marketplace. appealing solutions, but also to ensure growth across all platforms for lotteries. Jennifer holds a Bachelor of Arts degree and a Master of Business Administration degree from Rice University in Katrina holds a bachelor’s degree in International Business Houston, Texas and she also studied at Oxford University and an MBA from the Sydney Graduate School of in England. She is proud of her Kiwi dual citizenship, and Management. always happy to be back in New Zealand.
GOLD SPEAKERS MARIOS ASHLEE MITROMARAS RICHARDS VP Emerging Markets, Marketing Manager, INTRALOT Group International Game Technology (IGT) As Vice President for Business Development Emerging Ashlee Richards is an Interactive Marketing Manager with Markets, Marios is leading INTRALOT’s commercial and International Game Technology (IGT). With a background business development activities in the exciting markets of in eCommerce and interactive marketing that spans over Asia, Oceania, and Latin America, where challenging and 12 years, Ashlee focuses on providing the ultimate online attractive opportunities arise from National Sports Welfare play experience for lottery customers. Before joining IGT, Lotteries, and from large scale gaming operations. she worked with CafePress Inc. for three years where she focused on new product development and growing His experience has contributed significantly to the online product offerings for licensed partners. Ashlee expansion of INTRALOT in Asia, where the company is graduated from the University of Louisville in the U.S., and running various projects and having presence since 2005 is a veteran of the U.S. Air Force in the Philippines, Malaysia, Taiwan, South Korea, and in the People’s Republic of China. In Latin and Central America, the company has a strong presence in Peru, Argentina, Brazil, and Jamaica, while in Oceania there are existing operations and projects in Australia and New Zealand. Prior to joining INTRALOT, Marios held senior management positions in wire, consumer electronics, logistics & transportation, defense and aviation industries, and during his 27 years of professional life, has achieved series of business projects over EMEA, Asian and Latin American countries. Marios holds a P-MBA from ALBA and a Bachelor’s Degree in Management & Organizational Behavior from ACG (American College of Greece). Marios is married, a father of three and has served his military duty in the Special Forces of the Hellenic Army.
SILVER SPEAKERS GUILLAUME MOTI MUTAL PROUX Managing Director, Scala Japan Senior Executive Vice Vice-President President of Sales APAC, Scala and Business Inc a division of Development, STRATACHE NeoGames Guillaume Proux is an experienced executive manager, Moti joined NeoGames eight years ago and leads global engineer and entrepreneur, located in Tokyo but can business development and customer relations. often be seen in various cities around Asia and the Pacific region meeting with partners and customers. The Moti has been central to achieving the successful click and beeps of computers were too difficult stimulii relationships NeoGames has with its lottery customers to ignore and it started an exciting digital journey over worldwide and to the growth they experience with their many late nights. iLottery services. After graduating with a MSc. Telecommunications Prior to joining NeoGames, Moti served in key marketing Technology from Aston University (UK) and Telecom and management positions in the telecom and Internet Bretagne Diplome d’Ingenieur (France), the excitement industries for more than 12 years for companies such as of the startup world defined his taste for entrepreneurship Ericsson and Smile Media. and after building kernels and routing routers, it was time to sail out to the country of the rising sun! More kernel were built (this time for the early smartphones) but with one fateful encounter he embarked on his Digital Signage adventure by setting up and driving the first Asia subsidiary of Scala to outstanding commercial success. Guillaume is driven by his passion of innovation and enjoys boldly taking the first steps in new projects and ventures with a make-do attitude!
SEMINAR SPEAKERS CHRIS EMILIA LYMAN MAZUR Chief Operating General Manager Officer, Lotto Corporate New Zealand Communications and Social Responsibility, Lotto New Zealand Chris Lyman is Chief Operating Officer at Lotto New In her role at Lotto New Zealand, Emilia is responsible Zealand. Originally from the United Kingdom, Chris for managing the lottery’s relationship with key moved to New Zealand in 2002 and joined Lotto NZ in government stakeholders, ensuring the lottery meets its 2005 as General Manager Retail Sales. Over the course of statutory requirements, and general media and issues the past 11 years, Chris has lead Lotto NZ’s retail expansion management. Emilia helps Lotto New Zealand deliver program, growing the network from 750 stores in 2005 to its responsible gaming programme, which is certified more than 1,400 in 2016 – making Lotto NZ the largest retail to Level 4 under the World Lottery Association’s (WLA) network in New Zealand. As part of his role, Chris is not Responsible Gaming Framework and was awarded only focused on ensuring the strength of Lotto NZ’s retail the grand prize in the WLA’s 2016 biennial Responsible network, but also leads Lotto NZ’s product development Gaming Awards for the Best Overall Responsible Gaming and instant ticket innovation, and is instrumental in Lotto Programme. NZ’s ongoing commitment to responsible play through its world class responsible gaming programme. Lotto New Zealand exists to raise money for New Zealand communities and Emilia oversees the team responsible for raising awareness and visibility of the role Lotto funding plays in local communities. The Corporate Communications team is also responsible for winner welfare, ensuring winners have the best possible winning experience, and promoting winning across all games to generate publicity for the lottery and its games. BEN CONEY Ben Coney is Chief Innovation and Technology Officer. Ben joined Lotto NZ’s IT department in 2005, having spent the previous four years in London. Ben worked for Sony Music Europe for three of those years where he had direct exposure to the development of online distribution Chief Innovation models. Ben has been a key contributor to the growth of and Technology our online sales channel and has been at the core of its Officer, Lotto evolution since its inception in 2008. Ben is a graduate of the University of Otago New Zealand
SEMINAR SPEAKERS MARILYN KAMLESH LING VIJAY Chief Customer Group CEO, Sugal and Channels & Damani Group Officer, Singapore Pools (Private) Limited Marilyn is the Chief Customer and Channels Officer Mr. Vijay is responsible for overseeing he strategic of Singapore Pools (Private) Limited. She leads and initiatives and directions for the entire group involving oversees the organisation’s customer engagement and technology, operations, marketing and SBUs for communication, customer services and its retail network government authorized Gaming operations in India and and remote betting channels. Prior to her current position, emerging markets across the globe. Marilyn also spent 8 years leading and overseeing the marketing and sales of its sports betting and lottery Mr. Vijay has extensive international experience in products for the organization as its Chief Marketing global business expansion. He has worked in emerging Officer and Chief Customer & Lottery Officer. economies with particular emphasis on Africa, Latin America, Asia Pacific and over last several years, he has Marilyn joined Singapore Pools in 1986. She played a been leading Sugal & Damani Group’s efforts to expand key role in IT-enabling the organisation’s retail sales and its business to become a well-known global solutions business processes and was its Chief Information Officer provider.” for 17 years. GUY COUSINS Guy Cousins joined Lotto NZ in 2014 as its Chief Marketing Officer. Prior to joining Lotto NZ, Guy was based in the London working as Global Head of Strategy for PHD Media. Guy’s previous roles including Managing Partner for Naked Communications and before that he was Head Chief Marketing of Strategy for PHD Media NZ. Officer, Lotto New Zealand
SEMINAR SPEAKERS KIRSTEN READ ANDREW SHEPHERD Brand Portfolio Head of Demand Manager, Tatts Generation, Tatts Lotteries business Lotteries business Kirsten Read joined the Tatts Lotteries business in 2013 as Andrew Shepherd is currently the Head of Demand a Senior Brand Manager heading up the Daily Games Generation for the Tatts Lotteries business. Over the last 25 portfolio. After the successful expansion of Daily Games, years, Andrew has worked across a number of industries and the launch of several new integrated campaigns, in various marketing roles including the automotive, dairy, Kirsten took on a new challenge earlier this year as Brand beverage and lottery industries. Portfolio Manager (Lotto). The Lotto Portfolio includes key Since returning to the lottery Industry just over 20 months brands including the Australian flagship brand Saturday ago, Andrew has been closely involved with a number of Lotto and Monday & Wednesday Lotto. key initiatives to engage younger player audiences with Kirsten has applied her knowledge of customer led Lotteries. These include the launch of the Lott channel marketing to harness the Lotto brand positioning and master brand, the Lott app, Picturepick, the new concept make continual improvements to the brand experience. store, click ’n’ collect terminals and many new campaigns. Kirsten has a passion for the seamless integration of Andrew is passionate about how the lottery industry online and offline communications, and is focussed on can re-invent itself in the face of disruptors to ensure it enhancing the customer experience for brands regardless continues to deliver on its unique offering of winning of channel. players and winning communities. Kirsten is excited about the future of the Lotto brands Andrew lives in Brisbane, Australia with his wife Yvonne as they develop to attract new audiences through new and their two children Laura and Heath. He loves kite- product offerings within new channels. surfing, tennis, AFL, snow-boarding and swimming. JUSTIN POWELL Having graduated from the University of Otago, Justin has spent the past 11 years working in various Marketing roles at Lotto New Zealand. Head of Product In his role as The Head or Product and Channel Innovation and Channel at Lotto New Zealand Justin is responsible for overseeing the evolution and innovation of Lotto NZ’s games. Innovation, Through game design, consumer focus and long- Lotto NZ term game evolution planning Justin has been a key contributor to Lotto New Zealand’s product roadmap and innovation. In recent times a key focus has been the introduction of digital instant games to the online sales platform MyLotto.
SEMINAR SPEAKERS DAMON COLIN LAU STAPLETON Executive Chief Creative Manager, Business Officer, DDB Development New Zealand (Overseas), The Hong Kong Jockey Club Damon is Chief Creative Officer of DDB New Zealand. Mr Lau has over 20 years of professional experience He was formerly Executive Creative Director of Saatchi in the areas of finance and accounting, compliance, & Saatchi Australia and TBWA Hunt Lascaris, which was business development consultancy and management voted South African agency of the decade in 2010. He with leading multinationals. has worked on global brands such as BMW, Toyota, Nissan, Heineken, Visa, Cadbury and the World Cup 2010 Mr Lau is the Executive Manager of the Hong Kong Jockey campaign for Adidas. Club, responsible for spearheading major cross border collaboration in China specializing in risk management Damon has collected awards at some of the most consultancy and product planning advisory services. He prestigious international advertising festival shows, also oversaw the Finance and Compliance function for receiving 37 D&AD Pencils – including 4 yellow and the Hong Kong Jockey Club’s fixed odds business from 2007 first and only Black D&AD Pencil ever won in Africa. He to 2012. has also judged D&AD twice. He’s won 50 Cannes Lions, including the Grand Prix and eight Gold Lions including Prior to joining the Hong Kong Jockey Club, Mr Lau held a Titanium and Innovation Lion, two Grand Clio, 9 One various roles responsible for internal audit and regional Show Gold Pencils, and the first ever ADC Black Cube finance function in the Asia pacific region and United ever awarded. Kingdom with Inchcape PLC London and its subsidiary Crown Motors Ltd in Hong Kong. The last position he held He is most known for his “Trillion Dollar” bill campaign for was the Financial Controller for Jaguar and Mazda HK. The Zimbabwean and Penny the Pirate for OPSM which have won over 200 international awards between them. Mr Lau is a fellow member of the Association of Chartered Penny the Pirate was judged to be the most effective Certified Accountants (ACCA) and a member of the Hong campaign in the world by the WARC 100 last year. The Kong Institute of Certified Public Accountants (HKICPA). Zimbabwean is in the permanent collection of the British He holds a master degree in Business Administration from Museum. the University of Hong Kong. He has been recognised as one of the top 10 Executive Creative Directors in the world by both Creativity Magazine and the Big Won Report. In 2011, Finance Week awarded him Achiever of Year in South Africa. He’s had a variety of short stories published as well as articles for various magazines and writes a blog called damonsbrain.com. It is stuff he thinks about instead of world domination. Damon also went to sixteen schools as a child and was only expelled twice. He received no reward for this achievement. This still bugs him.
SEMINAR SPEAKERS ABHISHEK GEOFF KUMBHAT HACKNEY Head of Technology and Game Innovation, Sugal Administration & Damani Group Manager, The Lott Mr. Kumbhat, a technology enthusiast and researcher, Geoff has wide-ranging experience in lottery operational has been instrumental in product conceptualization, support roles, having held positions with Golden Casket and solution designing and software architecture for Lottery the Lott. and Gaming industry; over more than 14 years. He has led the design and delivery teams responsible for Geoff joined Golden Casket in 2001 and has worked in a technology solutions for Sugal & Damani Group as well as diverse portfolio of roles within the organisation, from his numerous National & State Lotteries, Private Lotteries and beginnings in warehousing, customer contact centre and Gaming operators across the globe including countries outlet support specialist roles, to technical helpdesk support such as India, Ghana, Nigeria, Zambia, Kenya, Tanzania, and roles within lotteries technology supporting computer Zimbabwe, UK, other parts of Asia. operations. Having a diversified academics, he holds a Bachelors & When Golden Casket was acquired by the Tatts Group in 2007 Masters in Engineering along with Law and Management and continued its expansion within Australian jurisdictions, Graduation. A number of research papers and patents Geoff gained his role as Game Administration Manager are accredited to his name. His interest lies in product & and undertook the task of consolidating the draw conduct business model innovation and technology start-ups.“ and administration functions of the Southern Australian states. In this role he has responsibility for the draw conduct, administration and Instant Scratch-its game management functions of the lotteries business. Much of Geoff’s time in his current role has been spent engaging in regulatory consultation and administering the compliance obligations associated with his work. Most recently, Geoff has been PERAMBALAM working closely with regulatory bodies to support projects advancing The Lott’s lottery draw technology. SIVALINGAM Mr. Perambalam Sivalingam is the Regional Manager of the gaming subsidiary of Magnum Corporation Sdn Bhd, the pioneer gaming company in Malaysia in operations since 1969. Regional Manager, He holds a Postgraduate Diploma in Business Administration from the University of Central Lancashire, Magnum United Kingdom. He has been in the gaming industry Corporation Sdn for the past 38 years with experience in Internal Audit, Bhd Retail Management, Marketing, Branch Operations and Draw Operations. His present scope of work is to oversee the gaming operations of a Regional Office that covers 3 states in Malaysia.
SEMINAR SPEAKERS CHRISTOPHE CALLUM SPENCER MULVIHILL Head of Head of Digital, Commercial, PHD New Zealand Tatts Group Christophe has 18 years media experience, and has been Callum joined the industry in 2006 with SA Lotteries working in specialist digital roles since 2007. This experience after roles in corporate finance with Westpac Banking has allowed him to work across a number of different Corporation and finance and marketing and sales with categories (Insurance, FMCG, Telecom, Entertainment and Ford Australia. Retail) and a number of different markets (NZ, UK and France). Over 7 years at SA Lotteries, whilst GM – Marketing & Sales, Callum oversaw business growth of 30% and lead various Christophe has worked with PHD since 2009, and has a real business transformation projects including replacing enthusiasm for digital and the measurable contribution it the online lotteries system and the development and can bring to clients businesses. His role as Head of Digital implementation of a distribution strategy that grew the requires him to oversee the digital planning, buying and retail footprint by 40% whilst introducing internet selling. implementation across PHD New Zealand’s clients. After having a leadership role in the sub-licencing process Prior to working at PHD, Christophe worked as a Media of SA Lotteries’ operations to Tatts Group in 2012, Callum Manager at Phonevalley (Publicis Groupe’s mobile marketing joined Tatts Lotteries as Head of Commercial which has division based in Paris) and led the mobile media planning seen him lead major initiatives such as the Set for Life and buying for Telefonica O2 across the UK, Spain and new game development and launch and the successful Germany. retention of the 10 year Victorian lottery licence from 1 July 2018. ALEX TANG Alex joined HKJC since 2013, responsible for creating the digital experience on different digital products ranging from wagering related application to mobile TV application. His main experience is using customer- centric approach to drive business idea and improve Customer Digital customer satisfaction. Experience Development Prior to joining HKJC, Alex has worked in mobile Manager, The Hong application industry for over 15 years. He developed Kong Jockey Club many pioneer solution like NFC mobile payment and Online-to-Offline (O2O) solutions. Alex holds a Masters Degree in business information systems from City University of Hong Kong.
BUSINESS PROGRAMME DAY ONE - MONDAY 30 OCTOBER 2017 Time Description Speaker Venue Gulf Harbour 06:00 – 13:30 Golf (Optional) gulfharbourcountryclub.co.nz Pullman Auckland, 18:00 – 22:00 Welcome dinner Host, Wayne Pickup, Lotto NZ Princes Ballroom C DAY TWO – TUESDAY 31 OCTOBER 2017 Time Description Speaker Venue 09:00 – 09:15 APLA Chairman, Dato Welcome address (15 min) Lawrence Lim Swee Lim Anna Curzon, Xero “Catch us if you can - The rise 09:15 - 10:00 and rise of small businesses, Keynote Speaker 1 (45 min) unleashing the power of technology to strengthen global economies” 10:00 – 10:30 Coffee Break (30 min) Mark Ritson, Branding Professor 10:30 – 11:40 “Winning Big with Lottery Keynote Speaker 2 (70 min) Marketing” Creativity in marketing to strengthen brand value and deliver results. Pullman Auckland, Christophe Spencer, PHD NZ Princes Ballroom C 11:45 – 12:30 Business programme: As data and technology progress, (45 min) Creativity in Digital how has creativity been left behind? 12:30 – 13:45 Lunch Break (45 mins) 13:45 – 14:30 Business programme: Damon Stapleton, (45 min) Creativity in advertising DDB New Zealand 14:30 – 15:15 Creativity in action: - Guy Cousins, Lotto NZ (45 min) Marketing communications - Andrew Shepherd, Tatts Group 15:15 - 15:45 Coffee Break (30 min) - Jennifer Westbury, Pollard 15:45 – 16:45 Sponsors session / Banknote (60 min) Creativity in game design - Ashlee Richards, IGT - Moti Malul, Neogames 17:00 Closing Free and Easy
BUSINESS PROGRAMME DAY THREE - WEDNESDAY 1 NOVEMBER 2017 Time Description Speaker Venue Lauren Muldowney, All Hands “Volunteer Power” How a volunteer- powered disaster relief organisation has grown to establish an international 09:00 – 10:00 presence to provide relief and support Keynote Speaker 3 (60 min) to over half a million people worldwide. Nimble and creative problem solving, adaptability and ingenuity enable them to address the unique challenges that every disaster presents. 10:00 – 10:30 Coffee Break (30 min) Anders Sörman-Nilsson, Futurist/ 10:30 – 11:30 Innovation Strategist Keynote Speaker 4 (60 min) Waves of change: 3 disruptions that will upend your existence - Kirsten Read, Tatts Group - Perambalan Sivalingam, Magnum Corporation Sdn Bhd - Justin Powell, Lotto New Zealand 11:40 – 12:30 The Dragons Den - Abhishek Kumbhat, Sugal & Damani (50 min) Group Moderator: Pullman Auckland, Wayne Pickup, Lotto NZ Princes Ballroom C 12:30 – 13:30 Lunch (60 mins) Peter Batcheler, Southern Spars “Thinking outside the box” Creativity, ingenuity, thinking outside the box, 13:30 – 14:15 adopting proven technology in new Keynote 5 (45 min) circumstances, and questioning the status quo have all been critical components for international success and some ground- breaking engineering feats. 14:15 – 15:00 Creativity in action: - Ben Coney, Lotto NZ (45 min) Digital innovation - Alex Tang, Hong Kong Jockey Club 15:00 – 15:30 Coffee Break (30 min) - Katrina Bonnet, Scientific Games 15:30 – 16:15 Sponsors session: - Marios Mitromaras, Intralot (45 mins) The Lottery in 2030 - Guillaume Proux, Scala Inc APLA's Good Practice Case Study 16:15 – 16:45 Geoff Hackney, Game Administration initiative: Draw Consolidation (30 min) Manager Good Practice Case Study 17:00 Closing Free and Easy
BUSINESS PROGRAMME DAY FOUR - THURSDAY 2 NOVEMBER 2017 Time Description Speaker Venue Matt Watson, Tightlines Media “Kiwi ‘’number 8 wire” Having an idea or dream and making 09:00 -10:00 Keynote Speaker 6 it work with the resources and (60 min) knowledge you have, rather than being constrained by what you don’t have. 10:00 – 10:30 Coffee Break 10:30 – 11:15 Dave Gibson, NZ Film Commission Keynote Speaker 7 (45 mins) “Success in a Creative Industry” Affirmative • Chris Lyman, Lotto NZ • Colin Lau, Hong Kong Jockey Club Pullman Auckland, Debate 11:15– 12:00 Princes Ballroom C Lotteries must reinvent Negative (45 min) themselves in order to survive. • Marilyn Ling, Singapore Pools • Callum Mulvihill, Tatts Group Moderator: Emilia Mazur, Lotto New Zealand 12:00 – 12:15 Kamlesh Vijay, Sugal & Damani, 2018 APLA / WLA Seminar (15 min) Group India 12:15 – 12:30 Closing 12:30 – 13:30 Lunch (60 mins) 14:30 – 17:30 AGM (60 min) 18:00 Bus departs Pullman 18:30 -22:30 Closing Dinner Maritime Museum Auckland DAY FIVE – FRIDAY 3 NOVEMBER 2017 Time Description Venue 07:00 – 15:30 Networking Day West Auckland Coast Tour
OPENING DINNER Venue: Princes Ballrom Room C, Pullman Auckland - Starting at 6pm CLOSING DINNER Venue: Maritime Museum Transport: By bus departing the Pullman Auckland at 6pm
SEMINAR REGISTRATION The registration fees for a full delegate to APLA Regional Conference is as follows: REGISTRATION CATEGORY FEES – US Dollars APLA / WLA Member US $1000 APLA /WLA Associate Members US $1200 NON- members US $1350 Full delegate registration includes one admission to the following: • Opening dinner and entertainment • Business program, workshops and catering • Closing dinner and entertainment including transfers • Networking event – half day tour including lunch Accompanying Persons The registration fee for the Accompanying Person is US$300. An accompanying person must be associate with a Full Conference Delegate registration. Accompanying Persons registrations includes the following: • Opening dinner and entertainment • Closing dinner and entertainment including transfers • Networking event – half day tour including lunch Golf The registration fee for OPTIONAL social golf game at Gulf Harbour Golf on Monday 30 October is US$150 and includes: • Return private coach transfers from Pullman Auckland • Greens fees • Use of golf cart • Breakfast and Lunch * Clubs additional Click HERE to register today
CONFERENCE VENUE PULLMAN AUCKLAND Pullman Auckland, one of Auckland’s largest 5 star hotels, is conveniently located in the heart of the city with stunning views of Auckland harbour and surrounding parks. It provides easy access to Auckland’s numerous attractions and top restaurants, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct and Britomart area. Pullman Auckland makes traveling enjoyable with their award winning luxury health club and spa. With a day spa, sauna, steam room, spa pool, 25 metre heated indoor swimming pool and fitness centre - Spa at the Pullman provides travelers with a modern interpretation of leisure. Access to public transport (Rail, Bus and Ferry) is only a 10 minute walk away: Britomart Transport Hub provides links to outer Auckland for those who wish to explore the suburbs and experience the areas where the locals dine and play. Auckland Ferry Terminal connects you to charming Waiheke Island which is a wine lovers haven and a must see on any New Zealand itinerary (Perfect for those limited on time but wanting to escape the city).
ACCOMMODATION ACCOMMODATION ROOMS Business and pleasure are intertwined at the Pullman. 340 stylish hotel rooms and self-contained apartments complete with kitchen facilities and balconies make the journey a relaxing one. THESE RATES ARE ONLY AVAILABLE UNTIL 15 SEPTEMBER SO PLEASE BOOK ACCOMMODATION AS SOON AS POSSIBLE! Superior King Room - $205 NZ dollars a night Executive Suite King - $270 NZ dollars a night Superior Residence - $255 NZ dollars a night One bedroom residence - $330 NZ dollars a night Use this link to book your rooms direct - please book as soon as possible as rooms are limited at these prices.
SOCIAL PROGRAMME HIGHLIGHTS OPTIONAL GOLF TOUR – US $150 Gulf Harbour Country Club is a destination course and rates top 5 in the country. Gulf Harbour has a wide range of facilities. Date and time: Monday 30 October Bus will depart Pullman Auckland at 6:45AM Tee off at 08:00am. Bus will return at 1pm Price and inclusions: Price includes green fees, cart and breakfast, lunch at the clubhouse following the game and return transport. Hire of clubs/shoes is additional. Please book via APLA2017@lottonz.co.nz NETWORKING DAY WEST AUCKLAND COAST TOUR This is an authentic New Zealand experience and an Auckland must do. Come and discover the beauty of Auckland’s Wild West Coast, where the native rainforest plunges down the hills to meet the sea on epic black sand beaches. You’ll do the amazing Kitekite Falls Walk. This is all in the largest Auckland Regional Parks, Waitakere Ranges an area that allows you to escape from the crowds and truly relax. Finish off with a delicious lunch at a west Auckland vineyard
VISA INFORMATION Requirements for International Visitors entering New Zealand All overseas visitors are required to have a valid passport and, with the exception of delegates from visa-free countries (please see below), are required to have the appropriate visa. For information on obtaining a visa, including necessary funds and health requirements, please visit: www.immigration.govt.nz We suggest that you allow for a minimum of two months to have your visa processed by Immigration New Zealand or the applicable New Zealand embassy or consulate in your country of residence. PLEASE SUBMIT VISA APPLICATION BY 30 AUGUST 2017 People from some countries do not need a visitor visa to enter New Zealand. However, they are still required to provide: o travel tickets or evidence of onward travel arrangements, and o evidence of funds for maintenance VISA WAIVER COUNTRIES Andorra Argentina Austria Bahrain Belgium Brazil Brunei Bulgaria Canada Chile Croatia Chile Croatia Cyprus Czech Republic Estonia (citizens Denmark Finland France Germany only) Hong Kong (residents with Greece HKSAR or British Hungary Iceland Israel National (Overseas) passports only) Latvia (citizens Italy Japan Korea (South) Kuwait only) Macau (Macau Special Lithuania (citizens Liechtenstein Luxembourg Administrative Malaysia only) Region passports only) Malta Mauritius Mexico Monaco Netherlands Portugal (with the right to live Norway Oman Poland Qatar permanently in Portugal) Romania San Marino Saudi Arabia Seychelles Singapore Slovak Republic Slovenia Spain Sweden Switzerland United Kingdom (must have the United States of Taiwan (permanent United Arab right to reside America (includes Uruguay residents only) Emirates permanently in the USA nationals) United Kingdom) Vatican City You will find the visa application form here; https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/tools-and-information/forms-and-guides Letters of Invitation Do you need a letter of invitation to visit New Zealand? If you require a letter of invitation in order to secure a visa, you may request an invitation letter by emailing APLA2017@lottonz.co.nz
INFORMATION REGISTRATION FORM You will find the link to the registration page HERE GETTING HERE Traveling to New Zealand is easy. Flights are available from many international destinations to Auckland International Airport ON ARRIVAL Taxi and shuttle ranks are located outside the arrivals area (door 8) at the international terminal and outside door 4 at the domestic terminal. You can pre-book with one of the companies listed below or just turn up at the terminal ranks – taxis and shuttles are always available. Indicative fares from the airport into the city is between NZ$65 – NZ$75 one-way for a taxi and shuttles ($35 for one person plus $8 for each extra person together in the same group). For specific fare pricing, contact the taxi and shuttle companies directly. Auckland Airport charges $5 per pick up and $2 per drop off, inclusive in the fixed fare rate. Company Per KM Rate Fixed Fare to CBD Alert Taxis $2.47 $65 Auckland Co-op Taxis $2.47 $68 Auckland Taxi Service $2.50 $69 Cheap Cabs $2.15 $38 Corporate Cabs $2.70 $75 Green Cabs $2.45 $65 Super Shuttle Free phone 0800 SHUTTLE (0800 748 885) Phone: +64 9 522 5100 Website: www.supershuttle.co.nz WEATHER Late October / November in Auckland is known to be sunny and pleasant. This month ushers in the glory days of spring, when everyone can feel that summer is on the horizon. Certain November days, when the sun is bright and the sky cloudless, temperatures can warm to those of mid-summer. It is an exciting time to visit the city, as the wharfs are busy and the famous walks of New Zealand, many of which are accessible from Auckland, are open and ready for exploration Averages for Auckland weather in late October and early November are 15-20 degrees Celsius.
We look forward to you joining us at APLA Regional Conference 2017 To register CLICK HERE! Search APLA Regional Conference 2017 at the app store to download our Creativity for Growth app and have all the live updates and information on hand Proudly brought to you by; Lotto New Zealand In association with APLA
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