PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019

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PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
seuscp.com

 June 2 to 4, 2019 - Montréal

PA RT I C I PAN T
    GUIDE
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
A word from the Premier

            I would like to welcome you to Québec for the 12th annual conference of the
            Southeastern United States-Canadian Provinces Alliance (SEUS-CP).

            It’s a real pleasure to host this conference and help strengthen the economic and
            political relationships that have united us since 2007, when the Alliance was founded
            right here in Montréal. We’re going back to our roots, and that allows us to reflect on
            the strength and vitality of our relationships.

            We’re proud to welcome you once again to this major city, a hub for Québec’s
            innovation and economy. The theme “Prosperity Through Smart Mobility” wasn’t
            chosen at random; artificial intelligence and sustainable mobility are both emerging
            fields in which Québec is becoming a true leader.

            This is only possible thanks to the skills of our researchers, the creative genius of our
            entrepreneurs, the developing partnerships between stakeholders, the investment
            of the private sector and the sharing of expertise. By supporting a targeted, effective
            network of businesses, we want to work with you to strengthen interprovincial and
            cross-border trade and attract investments from both sides of the border. I know that
            the discussions held over the next two days will have significant economic benefits
            for all of us.

            I wish you an excellent stay in Montréal!

            François Legault

            Premier of Québec
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
Welcome address from the Minister
of International Relations and La Francophonie
            With more than half a century of diplomatic influence on the international stage,
            Québec is now making its mark more than ever as a federated state that is highly
            involved in international and multilateral forums, with solutions to global issues
            and a dedication to sustained economic development. This forum is one of the ways
            Québec can play an economic role, in ways that extend far beyond its borders.

            In terms of market openness, allowing Québec to reach its full global potential means
            focusing more on economics. At a time when we are negotiating more and more trade
            agreements with our partners, Québec’s diplomatic network—which counts no less
            than nine offices in the US—is becoming an increasingly important tool to help the
            Government of Québec achieve its objectives.

            Continued economic success relies on the vitality of our flagship sectors, such as
            artificial intelligence, smart and electric transportation and the aerospace industry,
            as well as on the support of our companies. The SEUS-CP Alliance is an excellent
            opportunity to strengthen the relationships established between Québec, other
            Canadian provinces and the southeastern states.

            I would like to join the Premier in welcoming you to Montréal for this 12th edition.

            Nadine Girault

            Minister of International Relations and La Francophonie
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
Foreword: smart mobility

            The Québec government is proud to host the 12th SEUS-CP Alliance Conference entitled
            “Prosperity through Smart Mobility”, which is aimed at increasing trade, promoting
            bilateral investments, and stimulating technological exchanges between member
            states and provinces.

            Smart mobility refers to the use of information technologies and new technologies in
            transportation modes and systems. These technologies are used to optimize modes,
            systems and infrastructures in order to make mobility more sustainable, innovative,
            safe and efficient. Smart mobility has many benefits, such as the creation of new
            business models, the improvement of existing infrastructures, and the reduction of
            environmental impacts. It is an issue of interest to a diverse group of economic actors,
            each with their own smart mobility approach and philosophy.

            As this issue rapidly develops and spreads abroad, it is shaking up many sectors,
            including transportation, digital technology, land use planning and manufacturing.
            We are in the midst of a veritable innovation race that is revolutionizing the mobility
            of goods and people. Examples such as the arrival of self-driving cars and the deve-
            lopment of smart cities have received the most media coverage. These technologies
            not only hold the exciting promise of potential economic growth, but also raise several
            questions about their consequences. For Québec, the SEUS-CP Alliance is a natural
            discussion forum for this emerging issue, which all members face. The Alliance’s
            12th Conference will answer many questions about smart mobility.

                   The participant’s guide is your reference for all the details of this conference.
                   It has essential information about programming, panels and speakers, as well
                   as useful information that will make your stay more pleasant. The information
                   in this guide was current at the time it was posted on the Conference Web
                   site, but changes may occur during the Conference.
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
Table of contents

            Program........................................................................................................................................ 6

            About the Heads of Delegation............................................................................................10

            Opening talk: Master of Ceremonies...................................................................................17

            PANEL A
                    How to invest in smart mobility projects: Sound practices
                    for smart investors.........................................................................................................18

            PANEL B
                    How can North American companies take advantage of
                    the latest developments in logistics and supply chains
                    to support their exports?..............................................................................................21

            PANEL C
                    Artificial intelligence and smart mobility: A view from Montréal.......................24

            Map of the DoubleTree Hotel by Hilton..............................................................................28

            Useful information..................................................................................................................29
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
Program

SUNDAY JUNE 2, 2019
AM - PM               Arrival of delegates
                      Registration at the DoubleTree Hotel by Hilton Montréal

4:15 pm – 5:15 pm     Individual Head of delegation (HOD) and business delegation meet & greet
                      for Québec, the State of Mississippi and Newfoundland and Labrador

5:20 pm – 6:00 pm     HODs, anchors companies and sponsors private meetings
                      Creation

6:00 pm – 8:00 pm     Welcome reception
                      Creation

MONDAY JUNE 3, 2019
7:30 am – 8:40 am     Networking breakfast for delegates
                      Opera Foyer

8:45 am – 10:15 am    Opening ceremony of the 12th annual Southeastern United States–Canadian Pro-
                      vinces (SEUS-CP) Alliance Conference
                      Opera B

10:15 am – 10:30 am   Coffee break
                      Opera Foyer

10:30 am – 11:45 am   Panel A – How to to invest in smart mobility projects: Sound practices for smart
                      investors
                      Opera C

                      Speakers
                      Ms. Marie Hélène Cloutier, Vice-President, passager experience, marketings
                      & sales, Keolis Canada
                      Ms. Catherine Gosselin, Technology Outreach Officer, Québec Affairs, The Canadian
                      Urban Transit Research & Innovation Consortium (CUTRIC)

                      Mr. Éric Dequenne, Vice-President, International Affairs, Investissement Québec

                      Moderared by Ms. Nadia Theodore, Consul General of Canada in Atlanta

                                                                                                          6
PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
10:30 am – 12:00 pm     B2B Meetings
                        Opera A

12:00 pm – 1:30 pm      Luncheon with Mr. Gervais Jacques, Managing Director, Rio Tinto Aluminium - Atlantic
                        Opera B

2:00 pm – 3:15 pm       Panel B – How north american companies can take advantage of the latest deve-
                        lopments in logistics and supply chains to support their exports?
                        Opera C

                        Speakers
                        Mr. Benoit Montreuil, Coca-Cola Material Handling & Distribution Chair and Professor
                        and Co-Director Supply Chain & Logistics Institute, Georgia Institute of Technology
                        Mr. Stacy Watson, Director, Economic and Industrial development, Georgia Ports
                        Authority
                        Mr. Sylvain Pelchat, International Transport and Customs Advisor, Optimisation and
                        Security of the Supply chain Coach

                        Moderated by Mr. Alexandre Montpetit, Director - Growth and Development,
                        Montréal Port Authority

2:30 pm – 5:30 pm       B2B Meetings
                        Opera A

3:20 pm – 3:50 pm       Coffee break
                        Opera Foyer

4:35 pm – 6:05 pm       4:35 pm – 4:45 pm Delegates and HODs meet at the hotel reception desk in pre-
                        paration for the departure for the Centre des sciences de Montréal.
(optional activity on   4:45 pm – 4:55 pm Departure by bus from the DoubleTree Hotel by Hilton
registration in the     Montréal to the Centre des sciences de Montréal
Opera foyer)            2, rue de la Commune Ouest, Montréal, Québec H2Y 4B2
                        4:55 pm – 5:50 pm Visit of the exhibition of electric vehicles as part of the Impulsion
                        MTL International Fleet Forum
                        5:50 am – 5:55 pm Meeting point in front of the bus for departure to the hotel
                        5:55 pm – 6:05 pm Departure from the Centre des sciences de Montréal to the
                        DoubleTree Hotel by Hilton Montréal

6:00 pm                 Reception & Official Dinner hosted by the Government of Québec
                        Opéra B

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PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
TUESDAY JUNE 4, 2019

7:30 am – 8:30 am             Networking Breakfast
                              Opera B

8:45 am – 10:00 am            Panel C – Artificial Intelligence and Smart Mobility: A view from Montréal
                              Opera C

                              Speakers
                              Mr. Gilles Gervais, Vice-President operational performance, Groupe Robert
                              Mr. Gilles Savard, CEO at IVADO and Professor, Department of Mathematical
                              and Industrial Engineering at Polytechnique Montréal
                              Mr. Macky Tall, Head of Liquid Markets and President And Chief executive officer,
                              CDPQ Infra

                              Moderared by Mr. Mark Maclean, Senior Director, Americas & Entrepreneurship
                              – Foreign Investments, Montréal International

9:30 am – 12:00 am            B2B Meetings
                              Opera A

10:00 am – 10:30 am           Coffee break
                              Opera Foyer

11:45 am – 1:00 pm            Closing Luncheon hosted by the State of Georgia
                              Opéra B

1:15 pm                       Departure by bus from DoubleTree Hotel by Hilton Montréal to the Movin’ On
                              Summit venue
                              1862, rue Le Ber, Montréal, Québec H3K 2A4

Note: Business Attire unless noted

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PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
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PARTICIPANT GUIDE seuscp.com - June 2 to 4, 2019 - Montréal - SEUS-CP 2019
About the Heads of Delegation
                    ALABAMA                                  NORTH CAROLINA

                    Greg Canfield                            Anthony Copeland

                    Secretary of Commerce                    Secretary of Commerce

                    Alabama Department of                    North Carolina Department
                    Commerce                                 of Commerce

                    Greg Canfield has served as secre-       Tony Copeland became North
                    tary of the Alabama Department of        Carolina’s Secretary of Commerce
                    Commerce since July 2011, making         in January 2017, named to the
                    the former businessman and state         post by Governor Roy Cooper and
                    lawmaker from Vestavia Hills the         marking a return to the agency for
                    state’s top-ranking economic deve-       the experienced business executive.
loper. Canfield also serves as chairman of the Alabama
Economic Development Alliance, an organization set up        Earlier in his career, Copeland served as an Assistant
to implement Accelerate Alabama, the state’s strategic       Commerce Secretary, leading the recruitment of
growth plan adopted in 2012 that targets 11 key sectors      nearly $12 billion in investment and the creation of
for expansion opportunities.                                 nearly 100,000 jobs. In this capacity, he worked with
                                                             numerous international companies in China, Japan,
As Commerce Secretary, Canfield is responsible for           Europe, South Korea and Israel, as well as a variety of
advancing the department’s key priorities, which             domestic companies.
include facilitating recruitment and expansion projects,
expanding export opportunities for Alabama business,         Copeland’s experience spans a wide range of economic
helping small businesses grow, and raising the state’s       development and business leadership roles. During the
profile in the film and entertainment industry. AIDT, the    past decade, as part of a major law firm, Copeland has
state’s highly regarded job training agency, is a division   brought significant new corporate investment into North
of Commerce.                                                 Carolina from both domestic and international sources.
                                                             He brings an insider’s knowledge of the ways corporate
With Canfield at Commerce, Alabama has been ranked           investment and site decisions are made.
as a top state for business by economic development-
focused publications such as Site Selection and Business     From 1992 to 2003, Copeland served as executive
Facilities magazines.                                        vice-president, secretary and general counsel of BTI, a
                                                             competitive telecommunications company, where
                                                             he led the company’s growth from $38 million in
                                                             revenues to more than $250 million. He led the senior
                                                             executive team that secured $500 million in equity
                                                             financing and planned, financed and installed more than
                                                             5,000 miles of fiber optic cable in the Carolinas and along the
                                                             eastern seaboard.

                                                             A native of Hertford in the northeastern part of the
                                                             state, Copeland is a graduate of Duke University and the
                                                             Western Michigan University School of Law.

                                                                                                                               10
About the Heads of Delegation
                    SOUTH CAROLINA                         GEORGIA

                    David H. Wilkins                       Pat Wilson

                    Former U.S. Ambassador                 Commissioner
                    to Canada and Partner at
                    Nelson Mullins Riley &                 Georgia Department of
                    Scarborough LLP                        Economic Development

                    Ambassador David Wilkins is a          Pat Wilson was appointed Commis-
                    partner at Nelson Mullins Riley &      sioner of the Georgia Department
                    Scarborough LLP and chairs the         of Economic Development (GDEcD)
                    Public Policy and International Law    by former Governor Nathan Deal
                    practice group with a special focus    in November 2016. As Commis-
                    on U.S. Canada interests.              sioner, he leads the state agency
He proudly served as U.S. ambassador to Canada from        responsible for creating jobs and investment opportunities
June 2005 to January 2009, appointed by President          in Georgia through business recruitment and expansion,
George W. Bush.                                            workforce and development, international trade and
                                                           tourism, as well as the arts, film and music industries. Pat is
Since returning home from Canada, Wilkins spent six        responsible for leading the GDEcD team in planning and
years chairing the Clemson University Board of Trustees    mobilizing state resources for economic development.
and remains an active member of that board. Throughout     Under former Governor Deal and Commissioner Wilson’s
his career, he has served on numerous corporate and        leadership, Georgia was named the No. 1 state in the
civic boards and currently serves on the board of United   nation in which to do business for the sixth consecutive
Community Bank, Inc. and Upstate Warrior Solutions.        year in a row by Site Selection and fifth year in a row by
                                                           Area Development. GDEcD was also rated as the nation’s
In 2010, then South Carolina Governor-elect Nikki Haley    best state-level economic development organization
tapped Wilkins to chair her government transition team.    by the International Economic Development Council
                                                           (IEDC) in 2017.
First elected in 1980, Wilkins served 25 years in the
South Carolina House of Representatives. He was elected    Mr. Wilson previously served as Chief Operating Officer
speaker in 1994 – a position he held for 11 years until    of GDEcD from January 2011 until his appointment as
he resigned for his ambassadorship post.                   Commissioner. As COO, he managed the daily operations
                                                           of the agency, directed long-term strategy, managed
He is the recipient of numerous awards including the       the agency’s legislative priorities and served as the
state’s highest honor, the Order of the Palmetto.          department’s liaison with the Georgia Congressional
David is married to Susan Wilkins and they have two        delegation and federal government partners. In addition,
grown sons and grandchildren.                              Pat served as Executive Director of the Georgia Allies.
                                                           Mr. Wilson joined GDEcD as Deputy Commissioner for
                                                           Global Commerce in 2010. Prior to that, he served on
                                                           the staff of Governor Sonny Perdue as the director of
                                                           government affairs. In that position, he led efforts to
                                                           promote Governor Perdue’s legislative agenda at the
                                                           State Capitol and managed federal affairs for the state
                                                           of Georgia. He previously served as director of federal
                                                           affairs for the state, opening the Washington, D.C. office
                                                           in 2005.

                                                                                                                             11
About the Heads of Delegation
                      MISSISSIPPI                                NEW BRUNSWICK

                      Glenn McCullough, Jr.                      Mary E. Wilson

                      Executive Director                         Minister of Economic
                                                                 Development and Small
                      Mississippi Development                    Business
                      Authority
                                                                 Minister responsible for
                       Governor Phil Bryant appointed Glenn      Opportunities
                       McCullough, Jr. to lead the Mississippi   New Brunswick
                       Development Authority on June 8,
                       2015. McCullough is a former chair-       Mary E. Wilson was elected to the
                       man of the Tennessee Valley Autho-        Legislative Assembly on September
                       rity, first nominated to the board by     24, 2018 to represent the riding
President Bill Clinton and confirmed by the U.S. Senate in       of Oromocto-Fredericton-Lincoln and was sworn into
1999. President George W. Bush appointed McCullough              Cabinet as the Minister of Economic Development and
chairman of the TVA board of Directors in 2001, a position       Small Business and Minister responsible for ONB.
he held until November 2005. McCullough is also a former
director of the Appalachian Regional Commission and former       Prior to being elected, Ms. E. Wilson was employed by
mayor of Tupelo, Miss.                                           the Canadian Federation of Independent Business (CFIB),
                                                                 where she spent 20 years working with independent
During his tenure with TVA, the utility earned national reco-    business owners and entrepreneurs in the Fredericton
gnition for its economic development efforts and launched        and Oromocto Area.
its megasite program. Toyota Motor Manufacturing Missis-
sippi, Mississippi’s second original equipment manufacturer      She has had over 12,000 meetings directly with
in the automobile industry, is located on a TVA megasite.        independent business owners in New Brunswick, and
                                                                 has unique insight into the opportunities and challenges
From 1993 to 1997, McCullough served as executive
                                                                 facing the private sector.
director of the Appalachian Regional Commission. The ARC
is a federal-state partnership that focuses on economic          Prior to this, Ms. E. Wilson worked in the private sector for
development in 13 states.                                        16 years as an insurance broker and most recently
McCullough was elected mayor of Tupelo, Miss., in 1997 and       entered the real estate world as a REALTOR®. She has
served until his appointment to TVA. During McCullough’s         an ability to relate and communicate with people and
service as mayor, the National Civic League named Tupelo         advocate on their behalf – all important qualities of a
an All-America City. Under McCullough’s leadership, the          Member of the Legislative Assembly.
city launched the 50-acre Fairpark District, which includes
                                                                 As a lifelong resident of Oromocto and member of a
major revitalizations, community amenities and business
                                                                 military family, Mary has a unique understanding of the
locations.
                                                                 sacrifices of the military and their families.
As MDA Executive Director, he oversees approximately
250 MDA employees who provide support for communities,           Ms. E. Wilson and her husband Rob have two adult children,
businesses, industries and leaders to help them reach their      son Bill and daughter Bobbi.
goals in Mississippi.
McCullough holds a bachelor’s degree in agricultural eco-
nomics from Mississippi State University. He and his wife
Laura have two sons and four grandchildren.

                                                                                                                                 12
About the Heads of Delegation
                    NOVA SCOTIA                             O N TA R I O

                    Geoff MacLellan                         Norman Miller

                    Government House Leader                 Parliamentary Assistant
                    and Minister of Business                to the Minister of
                                                            Intergovernmental Affairs
                    Nova Scotia Department
                    of Business                             Norman Miller was first elected
                                                            to represent the riding of Parry
                    The Honourable Geoff MacLellan          Sound-Muskoka in a by-election
                    was first elected to the Nova Scotia    on March 22, 2001, and re-elected
                    House of Assembly as MLA for Glace      in general elections in 2003, 2007,
                    Bay in a by-election in 2010 and was    2011, 2014 and 2018.
                    re-elected in 2013 and 2017.            Following the 2018 Election Norman was appointed
He has served as Minister of Transportation and             Parliamentary Assistant to the Minister of Intergovern-
Infrastructure Renewal, Minister Responsible for Sydney     mental Affairs Premier Doug Ford.
Tar Ponds Agency, and Minister of Energy.                   In the past Norman served as the Parliamentary Assistant
He is the Government House Leader.                          to the Minister of Northern Development and Mines,
                                                            Commissioner of the Red Tape Secretariat, member of
Prior to being elected, Geoff was a riding assistant        the Estimates Committee, and sat on the Cabinet Com-
for Rodger Cuzner and was the director of Business          mittee for Economic and Resource Policy.
Development, Maritime Environmental Training
Institute in Sydney as well as the Cape Breton University   While in opposition Norm was the PC Critic for a variety
Representative and Program Coordinator for the Canadian     of portfolios including Natural Resources, Aboriginal
International College (CIC) in Cairo, Egypt.                Affairs, Northern Development and Mines, Research and
                                                            Innovation, and Finance. He also served as Chief Oppo-
He is a member of the Assembly Matters and Internal         sition Whip for six years, sat on the Standing Committee
Affairs Committees. He is also a member of the House        on Finance and Economic Affairs and served as Chair of
of Assembly Management Commission.                          the Standing Committee on Public Accounts from 2011
                                                            until 2014.
Current cabinet responsibilities
                                                            For 25 years, together with his wife Christine and their
•   Minister of Business                                    four children, Norman owned and operated a lodge on
•   Minister of Service Nova Scotia                         Lake Muskoka.
•   Minister of Trade                                       Norman is also a past President of Muskoka Tourism,
•   Minister responsible for Nova Scotia Business           past Director and Treasurer of Resorts Ontario and is
    Incorporated                                            a strong advocate for economic growth and tourism in
                                                            the Parry Sound-Muskoka area.
•   Minister responsible for the Nova Scotia
    Innovation Corporation
•   Minister responsible for Tourism Nova Scotia
•   Minister responsible for Part II of the Gaming
    Control Act
•   Minister responsible for the Residential
    Tenancies Act

                                                                                                                       13
About the Heads of Delegation
                     PRINCE EDWARD ISLAND                   QUÉBEC

                     Matthew MacKay                         Robert Keating

                     Minister of Economic                   Deputy Minister
                     Growth, Tourism and                    at the Ministère des
                     Culture                                Relations internationales
                                                            et de la Francophonie
                     Matthew MacKay grew up in a fishing
                     family in French River and graduated   After earning a Bachelor of Social
                     from Kensington Intermediate Senior    Science (economics), Robert Keating
                     High School and Holland College.       pursued a Master of Economics at Uni-
                     He has worked in both the shell        versité Laval.
                     fishery and the lobster fishery.
                                                            In 1981, he began his career in Québec’s
                     Matthew also worked in the tourism
                                                            public administration as an economic studies advisor for the
industry, owning and operating his own business and mana-
                                                            Régie des assurances agricoles du Québec. Then, between
ging Reuben’s Seafood Restaurant in Darnley before beco-
                                                            1982 and 2000, he held senior advisor and management
ming an award-winning real estate agent with Century 21.
                                                            positions at various ministries, including the Ministère de
He is also a member of the Prince County Horsemen’s
                                                            l’Énergie et des Ressources naturelles, the Ministère des Af-
Club and the PEI Real Estate Association.
                                                            faires internationales, de l’Immigration et des Communautés
Matthew was elected as MLA for Kensington-Malpeque          culturelles, and the Ministère du Conseil exécutif.
in 2015. Since then, he has taken on many roles such
                                                            Between 1983 and 2000, Mr. Keating worked at the Secrétariat
as Opposition House Leader and opposition critic
                                                            aux affaires intergouvernementales canadiennes, primarily as
for Education, Economic Development and Tourism.
                                                            senior advisor to the Bureau du Québec à Edmonton, director
Matthew has sat as a member of several Legislative
                                                            of the Bureau du Québec à Moncton, and head of post of the
Standing Committees, including Education and Economic
                                                            Bureau du Québec à Ottawa.
Development, Infrastructure and Energy, Legislative
Management, and Rules, Regulations, Private Bills and       Between 2000 and 2012, Mr. Keating served successively
Privileges.                                                 as Québec’s Delegate General in Tokyo and New York City,
                                                            Director General – Americas and Asia-Pacific, and Assistant
Matthew and his wife Alisha live in North Granville with
                                                            Deputy Minister for Bilateral Affairs at the Ministère des
their children Kennedy, Charlotte and Wyatt.
                                                            Relations internationales.

                                                            Mr. Keating continued his career as Chief Executive
                                                            Officer of La Financière agricole du Québec for four years.
                                                            In addition, he chaired the boards of directors of the Centre
                                                            d’études sur les coûts de production en agriculture, Financière
                                                            agricole du Québec – Développement international, and
                                                            Capital Financière agricole Inc.

                                                            From 2016 to 2018, he served as Deputy Minister at the
                                                            Ministère de l’Énergie et des Ressources naturelles. He has also
                                                            been a member of the board of directors of Hydro-Québec.

                                                            Mr. Keating has been Deputy Minister at the Ministère
                                                            des Relations internationales et de la Francophonie since
                                                            March 2018.

                                                                                                                               14
About the Heads of Delegation
                     TENNESSEE

                     Bob Rolfe

                     Commissioner

                     Tennessee Department of
                     Economic and Community
                     Development

                    Bob Rolfe was sworn in on January
                    19, 2019 by Governor Bill Lee to
                    serve as the commissioner of the
                    Tennessee Department of Economic
                    and Community Development. The
department is responsible for recruiting business and
industry to the state, supporting existing companies,
expanding economic opportunities across rural Tennessee
and boosting the state’s overall economic prosperity.

Rolfe has served as TNECD commissioner since March 2017.
Under his leadership, TNECD has increased Tennessee’s
global footprint. During Rolfe’s tenure, he led Tennessee’s
efforts in the recruitment and expansion of nearly
70 international companies that have committed to
create more than 12,200 jobs. Representing 22 countries,
these companies have invested $3.4 billion in the state.

Rural Tennessee has become a top priority for TNECD in
recent years. Since 2017, the department has provided
more than $34 million in funding to rural communities
throughout the state. In addition, companies have invested
$3.5 billion and committed to create more than 17,000
new jobs in rural communities over the past two years.

Rolfe has more than three decades of experience in
business and investment banking in Tennessee. Before
joining TNECD, he held the position of CEO of Medical
Reimbursements of America Inc., a company that pro-
vides specialty reimbursement solutions to improve
financial performance for hospitals and health systems
nationwide. Prior to his time at MRA, Rolfe co-founded
West End Holdings in 2011, a Nashville-based private
equity partnership. He spent the first 18 years of his
career as an investment banker at J.C. Bradford and Co.

                                                              15
16
Opening talk: Master of Ceremonies

Catherine Kargas

Vice-President at MARCON, member of the Board of Directors
at Electric Mobility Canada et chair of the Laval Smart Mobility
Incubator and Accelerator (CIAMIL)

Catherine Kargas, MBA, is a business strategist with 30 years of management
consulting experience. She is Vice-President at MARCON, a business research and
strategy-consulting firm with expertise in the fields of transportation, insurance
and energy. Changes in mobility (electrification, sharing, automation, multimodality,
Mobility as a Service) have been the focus of much of Catherine’s work, with clients
in the private and public sectors.

Catherine was the Chair of the Board of Directors of Electric Mobility Canada between
2013 and 2019. She is currently on the board and chairs the annual conference and
trade show. She is the Chair of the CIAMIL, a mobility start-up incubator. She is a
founding member of the Transportation Evolution Institute, a sustainable mobility
think tank. Catherine is also involved in the MaaS Alliance, leading one of the working
groups focused on the development of MaaS business models.

She has worked with Governments in North America and Europe on mobility-related
assignments and has advised mobility players, insurers and governments as they
prepare for the changes related to transportation.

She holds a Bachelors Degree in Marketing and International Business as well as a
Masters in Business Administration with a Strategy focus, both from McGill University
in Montréal.

                                                                                          17
PA N E L A
How to invest in smart mobility projects:
Sound practices for smart investors

MONDAY JUNE 3

       Smart mobility is a sector driven by the creativity and innovative expertise of numerous public and private
       actors. One of the main keys to advances in this sector is the quantity and availability of data and their
       use in developing these technologies. An enterprise can grow and become more competitive, provided the
       technology risks are effectively managed.

       Some investors are daunted by other looming challenges, such as obtaining information about returns on
       investment or the long-term advantages of investing capital and even banking on smart mobility projects.
       As a result, certain players in the industry, especially small and medium-sized enterprises (SMEs), may
       find it hard to obtain enough funding to implement their ideas and developments.

       This panel discussion will shed light on the players that invest in smart mobility, the major factors that
       should be taken into consideration throughout a project, and the growth potential for any investment
       portfolio manager who is interested in this issue.

Moderator
                   Nadia Theodore                         executive leadership positions for several of Canada’s
                                                          international trade negotiations, including the
                                                          Trans-Pacific Partnership Agreement (now called the
                   Consul General of Canada               Comprehensive and Progressive Agreement for Trans-
                   in Atlanta                             Pacific Partnership) and the Canada-European Union
                                                          Comprehensive Economic and Trade Agreement.
                   Nadia Theodore, Consul General
                   of Canada for the Southeast USA,       Consul General Theodore previously served at Canada’s
                   began her tenure in September          Permanent Mission to the World Trade Organization and
                   2017. While based in Atlanta, as       at Canada’s Permanent Mission to the United Nations,
                   Canada’s Consul General she is         in Geneva Switzerland. Consul General Theodore has a
                   responsible for strengthening          passion for community engagement, especially around
                   and deepening the Canada-U.S.          youth and education, and currently volunteers with
                   relationship across six states of      EverbodyWins! Atlanta, Usher’s New Look and Habitat for
the Southeast – Alabama, Georgia, Mississippi, North      Humanity. She also serves on several boards including,
Carolina, South Carolina and Tennessee. As a career       Alliance Française Atlanta, The Carter Center Advisory
trade negotiator and trade-policy professional for the    Board and the CIFAL Atlanta (United Nations Institute
Canadian government, Consul General Theodore has held     for Training and Research) Advisory Board.

                                                                                                                     18
PANEL A: SPEAKERS

                     Marie Hélène Cloutier                  Éric Dequenne

                     Vice-President,                        Vice-President,
                     Passager experience,                   International Affairs,
                     marketings & sales,                    Investissement Québec
                     Keolis Canada
                                                            Éric Dequenne was appointed
                   Marie Hélène Cloutier has held           Vice-President, International
                   managerial positions for over            Affairs at Investissement Québec
                   10 years with a number of multina-       in April 2017.
                   tionals, large companies and SMEs.
                                                            In addition to his undergraduate and
                   She has extensive experience in
                                                            graduate education in international
                   team supervision, digital strategy,
                                                            relations, Mr. Dequenne has 25 years
customer service, complex operations, finance and
                                                            of experience in international affairs.
marketing.
                                                            He joined Investissement Québec’s International Affairs
Now with Keolis Canada, Ms. Cloutier is responsible         Division in 1999 as a project manager and then spent
for the impressive turnaround in sales of Orléans           several years as a Montréal-based business developer
Express intercity coaches and for the commitment of         responsible for the U.S. In 2004, he was appointed as the
the company to new mobility options. She has success        first director of Investissement Québec’s New York office
fully implemented a profound change in the entrepre-        with a mandate to prospect for new investments. In that
neurial culture, overseeing the company’s complete shift    capacity, he developed solid business relationships with
to digitization while, at the same, nurturing and optimi-   technology companies on the U.S. east coast as well as
zing the existing workforce, introducing a data-based       with the New York City financial community.
management approach and radically repositioning the
brand.                                                      In 2007 he was promoted to the position of Director,
                                                            Europe in the International Affairs Division. In 2010,
I the wake of demonstrations of the autonomous shuttle      Investissement Québec’s senior management asked him
at the UTIP and ITP conferences in 2017, Ms. Cloutier       to establish and lead the new International Subsidiaries
spearheaded the Candiac project and managed relations       Department, which he managed until 2017 while also
with the stakeholders, including government players,        overseeing the operations of the International Affairs
for Canada’s first autonomous electric shuttle project      Division from August 20, 2015 to April 14, 2016. He also
on public roads. As co-chair of Propulsion Québec’s         served as acting Vice-President, International Affairs from
Regulation and Public Policy working group, she parti-      January 1, 2017 to April 18, 2017.
cipated in the development of Bill 165, An Act to amend     Prior to joining Investissement Québec, Mr. Dequenne
the Highway Safety Code and other provisions.               was the General Manager of Corporation de dévelop-
                                                            pement international du centre du Québec, an organi-
                                                            zation that promotes international trade among small
                                                            and medium-sized businesses in central Québec. He also
                                                            served as the Director of International Sales for Orthofab,
                                                            a manufacturer of medical devices, and Novax Modular
                                                            Group, one of Canada’s largest manufacturers of kitchen
                                                            cabinets. Mr. Dequenne sits on the boards of directors of
                                                            the Société du parc industriel et portuaire de Bécancour,
                                                            the Montréal Council on Foreign Relations (MCFR) and
                                                            Italian Chamber of Commerce in Canada and is a jury
                                                            member for the Premio Venezia awards, which recognize
                                                            individuals, companies and institutions that contribute
                                                            to strong business relations between Canada and Italy.

                                                                                                                          19
PANEL A: SPEAKERS

                     Catherine Gosselin,
                     MS. PhD (candidate)

                     Technology Outreach
                     Officer, Québec Affairs

                     Canadian Urban
                     Transit Research &
                     Innovation Consortium
                     (CUTRIC)

                    Catherine Gosselin is the Technology
                    Outreach Officer, Québec Affairs at
Canadian Urban Transit Research & Innovation Consortium
supports projects that develop the next-generation of
mobility and transportation technologies for Canadians.
These advancements help grow the low-carbon and
“smart” technology eco-system in the country, leading
to job growth and economic development.

Ms. Gosselin is involved in the Smart vehicle project,
which targets the deployment of low speed electric
shuttle in 10 Canadian municipalities. This demonstra-
tion and integration project aim to help municipalities
to make informed choices for standardized and inter­
operable shuttles.

Ms. Gosselin is currently completing her PhD in Energy
and Materials Science at UQTR (Université du Québec à
Trois-Rivières); his research topic is the hydrogen storage
in new materials. She is also graduate in physics (2013-
2015 Master’s degree, 2010-2013 bachelor’s degree).
She has been working at CUTRIC-CRITUC since 2017.

                                                              20
PA N E L B
How can North American companies take advantage
of the latest developments in logistics and supply
chains to support their exports?

MONDAY JUNE 3

    As international markets become increasingly competitive, unpredictable and volatile, better risk
    management and greater flexibility in supply chains become necessary. Adding to the uncertainty is the
    question of how climate change will impact the vulnerability and security of supply chains.

    Furthermore, it is estimated that over half of the world’s population now lives in urban areas and that this
    trend will accelerate speed in the coming years, which will create challenges in optimizing intermodal
    transportation. Finally, the retail trade is undergoing a noticeable transformation, as e-commerce gathers
    momentum and clients’ needs grow, raising questions about the efficiency of distribution activities. These
    new realities are creating their share of logistical challenges such as materials handling, transportation
    and storage for enterprises.

    Communication and information technologies are solutions that can be used to develop well-equipped,
    interconnected and smart supply chains. This panel discussion will provide an opportunity to explore the
    issues, challenges and possibilities in the field of transportation logistics and learn from the experiences
    of players who are dealing with these new realities.

Moderator
                Alexandre Montpetit                    His responsibilities with the Montréal Port Authority
                                                       include the development of strategies generating growth
                                                       and promoting the Port, particularly in the liquid and
                Manager, Growth and                    dry bulk sectors.
                Development, Montréal
                Port Authority                         Prior to joining the MPA, he has accumulated almost a
                                                       decade’s experience in the research and analysis field
                Mr. Alexandre Montpetit joined the     working at CargoM, “l’Institut National de la Recherche
                Montréal Port Authority (MPA) as       Scientifique (INRS)” and abroad at Alcan (China).
                a Business Intelligence Analyst in
                                                       Mr Montpetit has a Master’s Degree in Geography and
                2014.
                                                       Economics from l’Université du Québec à Montréal.
                In April 2016, he was promoted to
                Manager, Growth and Development.

                                                                                                                   21
PANEL B: SPEAKERS

                      Benoit Montreuil                         Sylvain Pelchat, BSc

                      Coca-Cola Material                       International Transport
                      Handling & Distribution                  & Customs Advisor,
                      Chair and Professor and                  optimization and security
                      Co-Director supply &                     of the supply chain Coach,
                      Logistics institute, Georgia             Laxson GPS
                      Institute of Technology
                                                               Bachelor ès Science from l’Uni-
                      Benoit Montreuil is Professor            versité du Québec à Montréal.
                      and Coca-Cola Material Hand-             For more than 25 years, he has
                      ling & Distribution Chair in the         accumulated many practical expe-
                      Stewart School of Industrial &           riences in logistics, customs, cargo
Systems Engineering at Georgia Tech where he is                transportation, distribution, sales
Director of the Physical Internet Center and Direc-            and training.
tor of the Supply Chain & Logistics Institute. Inven-
tor of the Physical Internet, he is a world-renowned           Upon graduation, he quickly distinguished himself in
scientist with paradigm-challenging leading-edge               his ability to popularize information, easily convey
contributions shared through 300+ scientific publications,     concepts, motivate teams and offer relevant solutions
260+ scientific communications and numerous keynote            to its customers.
speeches at international scientific and professional          In 1998, at Ecolab, he was promoted to Sales Manager
conferences.                                                   after only 18 months, the fastest in the history of this
Dr. Montreuil is leading the International Physical Internet   company listed on Wall Street, then moving the Québec
Initiative, engaging academic, industry and government         City District from 17th to 6th in Canada in less than one
leaders worldwide to collaborate toward large-scale            year. At Emery Worldwide, he established an air freight
testing, implementation and adoption of the Physical           hub in Québec City. At Fritz Starber / UPS SCS in Montréal,
Internet, aiming for order-of-magnitude efficiency,            he gained a solid experience in maritime logistics and
capability and sustainability improvements in the way          customs, while at Exporalliance, he promoted and sold
demand for physical object access and functionality is         ‘Alcohols’ on the competitive markets of Europe, United
fulfilled. He spearheads and leads research and innova-        States, Caribbean and the Duty-Free.
tion projects on smart, hyperconnected and sustainable         At the turn of 2005, Mr. Pelchat started his first consulting
demand response networks, supply chains, logistics and         company, TBM International, which in nearly a decade,
transportation systems, businesses and regions.                coached and trained more than 150 foreign manufactu-
                                                               rers and road carriers in securing their supply chain by
                                                               implementing and obtaining C-TPAT and PEP certifica-
                                                               tions. During this period, he gave several conferences
                                                               and trainings in Québec, Ontario and France (at the
                                                               introduction of the AEO) and wrote the content of the
                                                               first official training of the Québec Ministry of Export
                                                               of the time on the C-TPAT certification.

                                                                                                                               22
PANEL B: SPEAKERS

                     Stacy B. Watson

                     Director of Economic &
                     Industrial Development
                     Georgia Ports Autority

                     Mr B. Watson joined the Georgia
                     Ports Authority in 1992.

                      Mr B. Watson has held numerous
                      positions within the Georgia Ports.
                      Prior to becoming the Director of
                      Economic & Industrial Development
Stacy held various management positions within the GPA
to include Marketing , Container Operations and Ship
Operations. Stacy is a graduate of Leadership Savannah
and Leadership Georgia. Mr B. Watson is a Board Member
of the Georgia Ports Authority Credit Union, Union Mission
Inc., Past Chairman of the Better Business Bureau of the
Southeast Atlantic and Past Committee Chairman and
current member of the Georgia Economic Developers
Association. He is also a member of the Propeller Club
of Savannah, the Transportation Club of Savannah and
the Richmond Hill Rotary. Mr B. Watson earned his A.S.
in Business Administration from Middle Georgia College
in Cochran, Georgia. He then received his Bachelor of
Business Administration in Marketing with an emphasis
in Logistics and Intermodal Transportation from Georgia
Southern University in Statesboro, Georgia in August
1992. In 2004, Stacy also earned a Masters of Business
Administration from Webster University in Savannah.
Stacy holds the rank of Major in the Georgia Air National
Guard, 165th Airlift Wing, in Garden City, Georgia and
serves as the Wing Inspector General.

                                                             23
PA N E L C
Artificial intelligence and smart mobility:
A view from Montréal

TUESDAY JUNE 4

    We are currently in the midst of a global race to create innovative artificial intelligence, a field of study
    that aims to artificially reproduce the cognitive faculties of human intelligence. Artificial intelligence
    offers potential gains in productivity and revenue to all its users, which could boost business opportunities
    at all levels. This field is developing rapidly and its advances are of interest to many industries, including
    mobility.

    Montréal has done well to position itself as a major North American and global player in artificial intel-
    ligence. It has developed expertise over the years thanks to the leadership shown by its community of
    researchers, its lively and collaborative community of entrepreneurs, and political and financial support
    from many public and private institutions. These winning conditions have allowed many smart mobility
    projects based on Québec engineering to get off the ground.

    This panel discussion will discuss the artificial intelligence ecosystem in Montréal, some of the innovative
    solutions that have been developed, and the smart mobility projects underway in Montréal.

Moderator
                Mark Maclean                             Since joining Montréal International in 2016, Mark has
                                                         supported multiple international AI expansions as well
                                                         as supporting startups establish a presence in Montréal.
                Senior Director, Americas
                                                         Previously, Mark was a senior manager at EY in the tax
                & Entrepreneurship
                – Foreign Investments,                   incentive group for small to medium companies, with a
                Montréal International                   focus on tech startups. Mark holds a Bachelor of Science
                                                         from Concordia, a diploma in entrepreneurship from
                                                         McGill University, and an MBA from the John Molson
                Mark Maclean is the Senior Director      School of Business.
                of Business Development for the
                Americas and Entrepreneurship at
                Montréal International. His role is
                to promote the Montréal business
                environment to foreign companies,
                supporting their set up or expansion
                in Greater Montréal.

                                                                                                                     24
PANEL C: SPEAKERS

                     Gilles Gervais                          Gilles Savard

                     Vice-President –                        CEO at IVADO and
                     Operational Performance,                Professor, Department
                     Groupe Robert                           of Mathematical and
                                                             Industrial Engineering at
                     Throughout his career, Gilles Gervais   Polytechnique Montréal
                     has honed his skills in operational
                     change and in the management of         Gilles Savard is a Professor at Po-
                     continued improvement of produc-        lytechnique Montréal since 1993.
                     tion and quality systems as well as     From 2001 to 2007, he served as
                     in logistics chain monitoring.          Chair of the Mathematics and In-
                                                             dustrial Engineering Department
                    He holds a degree in industrial          before becoming in 2007 Chief Innovation and Inter-
engineering from Polytechnique Montréal, an MBA              national Officer (Director of Research, Innovation and
from the University of Moncton and Lean certification        International Affairs). Since January 2017, he is the
from the University of Michigan. Mr. Gervais worked as       General Director of the new Institute for Data Valorisa-
general manager at various Bombardier Transport plants,      tion (IVADO), an initiative of HEC Montréal, Polytech-
including in Sahagun, Mexico, and Plattsburgh, USA,          nique Montréal and the Université de Montréal, which
before joining Groupe Robert Inc. in 2016.                   brings together more than 70 industrial, institutional and
                                                             government partners is an advanced and multidisciplinary
Prior to that, he served as Vice-President of Operations
                                                             competence center in statistics, artificial intelligence
then Vice-President of Projects at Novabus, a member
                                                             and operational research linking more than 1000 scien-
of the Volvo Group and North American manufacturer
                                                             tists. He has published over 100 scientific papers in the
of public transit buses, where he was in charge of star-
                                                             field of operations research and supervised more than
ting up the new plant in Plattsburgh and the start-up
                                                             80 graduate students over the course of his career.
of production of new hybrid and articulated buses for
                                                             Gilles Savard is a specialist in bilevel mathematical
the Group.
                                                             programming, with applications in energy and
Mr. Gervais worked for most of his career at PACCAR, the     transportation.
manufacturer of Kenworth and Peterbilt trucks in North
                                                             For 20 years, he has carried out numerous projects on
America and DAF in Europe, where he participated in the
                                                             the planning of peace missions with the Defence Depart-
reconstruction of the Sainte-Thérèse plant in 1998 and
                                                             ment. He has also developed, with a few collaborators, an
where he was general manager for start-up and growth.
                                                             innovative approach in the field of revenue management
Under his leadership, the plant produced up to 74 trucks
                                                             now commercialized by ExPretio for railway companies.
a day and was recognized by J.D. Powers for the quality
of its products. It was also recognized within PACCAR        Gilles Savard was an important player in the EUGENE
for its Lean management practices and its continuous         project which won the award for best application in
improvement programs.                                        operational research in Canada in 1999 as well as for
                                                             the creation of ExPretio, which was honoured by NSERC/
Earlier in his career, Gilles Gervais served in management
                                                             ADRIQ in 2010 for the quality of its partnerships. He
positions at Firestone and Pratt & Whitney Canada.
                                                             was awarded the 2017 Personality Innovation Award
                                                             by ADRIQ and is Chevalier de l’ordre des Palmes aca-
                                                             démiques de la République française. He is a member
                                                             of several boards of directors.

                                                                                                                          25
PANEL C: SPEAKERS

                     Macky Tall

                     Head of Liquid Markets
                     and President and Chief
                     Executive Officer,
                     CDPQ Infra

                     Macky Tall is Head of Liquid
                     Markets since March 2018. In this
                     role, he leads the Equity Markets and
                     Fixed Income teams. He is also the
                     President and Chief Executive Officer
                     of CDPQ Infra, a CDPQ subsidiary
whose mandate is to plan, execute and operate public
infrastructure projects. CDPQ Infra is currently imple-
menting the largest public transit project – the Réseau
express métropolitain (REM) – in the Greater Montréal
in the last 50 years. Mr. Tall sits on CDPQ’s Executive
Committee and Investment-Risk Committee. He pre-
viously held the position of Executive Vice-President,
Infrastructure, overseeing infrastructure strategy and
investments. Mr. Tall joined CDPQ in 2004 as Director,
Investment, Infrastructure, and accelerated the imple-
mentation of a business model focused on strategic
partnerships with the largest infrastructure operators
in the world, mainly in the sectors of power generation
– particularly renewable energy—airports and ports,
energy transportation and distribution, highways and
passenger transport, and social infrastructure. With
this approach, a portfolio valued at more than CAD16
billion was built. The team’s expertise also facilitated
the implementation of a unique public infrastructure
model, with the launch of CDPQ Infra.

Before joining la Caisse, he held several senior mana-
gement positions with companies in the energy and
finance sectors, namely Hydro Québec, MEG International,
Novergaz and Probyn & Company. He holds a Bachelor’s
degree in Business Administration (Finance) from HEC
Montréal and an MBA (Finance) from the University of
Ottawa. He also completed an undergraduate degree
in Economics at Université de Montréal.

                                                             26
Map of the DoubleTree Hotel by Hilton Montréal
4th floor

6th floor

* For meetings in the Symphonie’s room: 5th floor.

                                                     28
Useful information

LANGUAGES                                                       NEWSPAPERS AND TELEVISION
French is the official language of Québec. Most hotel, bar      Main daily newspapers
and restaurant staff speak English as well. Upon request,
restaurants will often provide menus in English. Some           • The Montréal Gazette (Montréal — English)
hotels offer service in other languages and display this          montrealgazette.com
information at the reception desk. Public signage is in
French, but labels on most consumer goods are bilingual         • Le Journal de Québec (Québec City — French)
(French and English).                                             www.journaldeQuébec.com

                                                                • Le Devoir (Montréal — French) www.ledevoir.com

CLIMATE                                                         • Le Soleil (Québec City — French) www.lesoleil.com

The seasons are clearly defined in Québec and spring tem-       • La Presse (Montréal — French) www.lapresse.ca
peratures vary greatly. Before you leave, be sure to pack
appropriate clothing for the weather conditions by visiting     • Le Journal de Montréal (Montréal — French)
Environment Canada’s Web site at meteo.gc.ca/city/pages/          www.canoe.com/journaldemontreal
qc-147_metric_f.html.

Average temperatures in June                                    GENERAL-INTEREST TELEVISION CHANNELS
LOW                  HIGH            DAILY TEMPERATURE          • CBC Montréal (English) www.cbc.ca/news/canada/montreal
(°C) 13.2            23.9                   18.6                • CTV News (English) montreal.ctvnews.ca
(°F) 55.8             75                    65.5                • Global News (English) globalnews.ca/montreal

                                                                • Radio-Canada (French) www.radio-canada.ca/television

CURRENCY AND BANKING INSTITUTIONS,                              • TV5 (French) www.tv5.ca
ATMS AND EXCHANGE OFFICES                                       • Télé-Québec (French) www.telequebec.tv
The legal tender in Canada is the Canadian dollar (CAN$).       • V télé (French) www.vtele.ca
Some businesses accept United States dollars (US$), but
offer a lower exchange rate than exchange offices.              • TVA (French) www.tva.canoe.com

Money can be withdrawn from most automatic teller ma-
chines (ATMs) (connected to the Cirrus, Plus System or          TAXES AND TIPPING
Interac networks) 24 hours a day, seven days a week.
                                                                Two taxes, the federal goods and services tax (GST) and the
Major credit cards are accepted everywhere, especially          Québec sales tax (QST), are charged in addition to the sales
Visa and MasterCard. Traveller’s cheques may be honoured        price of most products and services. A lodging tax of 3.5% of
at large hotels, some restaurants and department stores.        the price of the room per night is also charged in Montréal.
Otherwise, they must be cashed at a bank or an exchange         This tax is non-refundable.
office.
                                                                Since 2007, visitors may no longer claim refunds of the goods
                                                                and services tax/harmonized sales tax (GST/HST) paid on
                                                                purchases made in Canada.
DRINKING WATER
                                                                In Québec, the standard tip in bars and restaurants is 15%
Tap water is treated and can be consumed across the city. Out
                                                                of the amount of the bill before taxes. You may tip porters
of concern for the environment, it is highly recommended
                                                                or bellhops at your discretion (generally $2.00 per piece
that you drink tap water instead of buying bottled water.
                                                                of luggage delivered). Taxi drivers receive a tip of 10% to
                                                                15% based on the service provided. Hotel housekeeping
                                                                staff receive a standard tip of $2 per day for the services
                                                                they provide.

                                                                                                                                29
PUBLIC TRANSPORTATION AND TAXIS                                   PLACES OF INTEREST
Public transportation                                             Visit the Tourism Montréal Web site at www.mtl.org/fr
                                                                  quoi-faire to consult the full directory of activities and
Montréal has an integrated and efficient public transpor-         attractions offered in the city. You can also download the
tation network for easy transportation around its territory.      official app, My Official Montréal City Guide, to find out
                                                                  information about events, local news, businesses and tours
Its network is made up of 4 subway (“metro”) lines and
over 220 bus lines that run 7 days a week according to a
set schedule. The fare for a single trip is $3.25 and covers      DOUBLETREE HOTEL BY HILTON MONTRÉAL
a transfer between subway and bus lines.
                                                                  All conference events will take place at DoubleTree Hotel
The 747 shuttle offers continuous service to Montréal-Pierre      by Hilton Montréal.
Elliott-Trudeau International Airport and the main tourist
destinations, including downtown Montréal. The fare for
a single trip is $10. Tickets for the 747 can be purchased
from the automatic vending machines located in the inter-           INTERNET
national arrivals area of the airport or inside the bus, but
only if you pay with exact change.                                  Internet connexion will be available in all public areas
                                                                    of the DoubleTree Hotel by Hilton Montréal.
To view its schedule, go to stm.info/en.
                                                                    Network: Hilton Honors Doubletree Meeting

Taxis
                                                                    Network key: seuscp2019
Taxis can be found in front of large hotels and public squares.
Restaurant and hotel staff will call them for you at your
request.
                                                                  EMERGENCIES
Taxis charge a start fee of $3.50 and then $1.75 per
kilometre, except at the main terminal of the Pierre-Elliott-     In the event of an emergency, call the emergency dispatcher
Trudeau International Airport. A fee of $0.65 per minute          by dialing 911.
is also charged for waiting time, such as when a taxi waits
for you while you do an errand. The taxi fare includes the
taxes. The suggested tip is 10% to 15% of the total fare.

The minimum taxi fare from Pierre-Elliott-Trudeau Interna-
tional Airport is $17.45. The fares are calculated by meter
for all destinations, except downtown, where a fixed fare
of $41.00 is charged.

Uber

The Uber app can be used in Québec and for all travel
within Montréal.

Uber drivers provide transportation between Pierre-
Elliott-Trudeau International Airport (YUL) and downtown
Montréal. Follow the instructions provided in the app to
find out where your driver will pick you up and the fare.

                                                                                                                                30
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