Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now

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Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
Proposed Income and Expenditure 2021-2022
Report of Activities 2020-2021
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
3

Introduction                                  we have continually campaigned for
                                              additional support for businesses in these
                                                                                               restrictions allow. In particular we
                                                                                               maintained our Community Safety              A Review of                                    – Our appearance as London’s
                                                                                                                                                                                             representative as a finalist at the Britain
                                                                                                                                                                                                                                           We also provided a WEE amnesty day to clear
                                                                                                                                                                                                                                           old electronic and IT equipment for free to

Paddington Business Improvement District
                                              sectors. Government however took the view
                                              that their relief, grant and loan measures
                                                                                               Team of four security officers to patrol
                                                                                               our streets, protect closed properties,
                                                                                                                                            2020/2021 Activities                             in Bloom Awards was prevented by the
                                                                                                                                                                                             cancellation of this year’s event but
                                                                                                                                                                                                                                           assist businesses who have undertaken
                                                                                                                                                                                                                                           renovation and refurbishment during the
Ltd (PBID) has successfully completed         were adequate and decided that the BID           address incidents of anti-social                                                              we did participate in a desktop judged        lockdown periods.
sixteen years of operation and is currently   Levy would remain as a mandatory charge          behaviour and report environmental                                                            version of the London in Bloom Awards
in its fourth term which runs through to      in 2020/2021. The PBID Directors reacted         issues such as fly-tipping. Core services
                                                                                                                                            Looking Good, Feeling Good                       which saw us win our fourth successive        – Our ongoing kerbside commercial
31 March 2023.                                to this ruling by voting to write off the Levy   such as our free commercial recycling                                                         Gold Award as the highest scoring BID in        recycling scheme has collected paper,
                                                                                                                                            During 2020 we worked to retain the
                                              for April, May and June 2020 (effectively        service continued to operate and our                                                          London.                                         cardboard, tins, glass, plastics, and food
                                                                                                                                            appearance and health of our streets with
Operating under the trading title of          25% reduction) when the majority of              plant pots and baskets were retained                                                        – We retained a total of 86 large flower          seven days a week. This enabled our
                                                                                                                                            pots and troughs of flowers and plants on
PaddingtonNow, the BID is managed by a        businesses were not able to trade.               to keep up an attractive appearance.                                                          boxes on railings across the area and           businesses to recycle over 620,000kg of
                                                                                                                                            pavements, railings and buildings as well as
Board of Directors representing different     At the time of writing the Government            Most important of all, we actively                                                            a total of 126 of large plant pots on           material in 2020 - the equivalent of saving
                                                                                                                                            retaining the hanging baskets.
business sectors in the BID area. Local       announcement of relief or support                supported our businesses through the                                                          pavements along our retail streets.             5,711 trees, with an overall 86% recycle
                                                                                                                                            We kept up the maintenance of the many
businesses control the BID and pay for        measures for 2021/2022 has not been              crisis with practical help and advice and                                                     We also maintained the 19 large                 rate which is in line with previous years.
                                                                                                                                            gardens and green areas and worked with
it through a small levy payable by all        made but the PBID Directors recognise that       represented their interests through firm                                                      planters at the St Mary’s Clinic site on
                                                                                                                                            Westminster CC to keep our three London
businesses with a rateable value above        the year will be a difficult one with local      lobbying at both national and local level.                                                    Praed Street.
                                                                                                                                            Squares presentable.
£29,999.                                      footfall likely to be slow to return and so                                                                                                  – The BID is still maintaining the three
                                              have voted to discount the 2021/2022 Levy        The coming year holds out hope for some                                                       large garden beds in Sussex Gardens
2020 was not the year that any of our         by 25% for all members.                          improvement in the situation and our                                                          which we renovated and landscaped in
businesses had expected or planned for                                                         services and activities are being shaped                                                      previous terms.
and many of our member businesses             The BID has inevitably had to scale back         to assist Paddington to the fastest                                                         – Our Community Safety Team worked
are in an ongoing struggle for survival.      its projects and activities to dramatically      recovery possible.                                                                            closely with WCC’s City Inspectors to
PaddingtonNow BID and our national            reduce costs and expenditure and have                                                                                                          report street waste, fly tipping and
representative bodies lobbied Government      reviewed all aspects of its work and             The PBID Directors and staff will be doing                                                    lighting issues.
to provide direct support for BIDs and to     supplier contracts during 2020. The              all they can to support your business
relieve businesses of the Levy charges for    Directors agreed that it was essential that      through the coming year – do please let
                                                                                                                                                                                           Commercial Recycling
this difficult year. As an area where the     Paddington’s streets and squares be kept         us know what your plans are and what
majority of our members are in the Retail,    as safe, clean and attractive as reasonably      specific issues you’re facing and we’ll
                                                                                                                                                                                           In 2020 we continued to provide a seven day
Hospitality and Leisure sectors and thus      possible, ready to welcome back workers          assist in every way we can.
                                                                                                                                                                                           a week collection service to all businesses
forced to close for much of the year,         and visitors as soon as conditions and
                                                                                                                                                                                           that have been open during the pandemic.
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
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Safer Paddington                                 tourists to help them avoid scams.
                                               – The BID funds 50 mobile secure
Throughout the pandemic our uniformed            messaging licenses for business
Community Safety Team (CST) patrolled            members in the hospitality industry to
the BID area five days a week, Tuesday to        communicate and share intelligence
Saturday 11.30-22.00. The team worked            safely. This came in particularly useful for
closely with local Metropolitan Police teams     business owners whilst their premises
and Westminster City Council, participating      were shut due to lockdown measures.
in joint patrols to combat crime and           – We attended consultative and problem
anti-social behaviour in the area.               solving meeting groups including the
                                                 Metropolitan Police Service (MPS),
– Our Community Safety Team of four              Hyde Park Ward Panel, Neighbourhood
  permanent officers were on duty for a          coordinator meetings, and additional
  total of 8500 hours.                           intel sharing sessions with dedicated
– The Team intervened in over 700 counts of      ward officers.
  antisocial behaviour despite low footfall    – During lockdown we collaborated with
  due to the pandemic.                           MPS and WCC officers to undertake a
– Our SIA licensed officers gained ACT and       detailed survey of Sussex Gardens and
  EDGE UK accreditations online.                 the surrounding roads and mews with the
– Our Community Safety Team engaged              purpose of identifying ways and options
  with people on the street to identify and      to design out crime – particularly street
  move on beggars and support vulnerable         vice activities. A detailed report with
  and/or homeless people.                        recommendations has been produced
– The BID created new advisory beer mats         by specialist Police officers and a
  to distribute to hospitality venues in         collaborative group from the local MPS
  addition to stickers and chelsea clips to      team, WCC Neighbourhood Co-ordinators
  help pubs and cafes deter bag and mobile       and the BID Team are researching ways
  phone thefts.                                  and means to implement change.
– The BID created a new Pocket Guide to        .
  Safety in London for hotels to handout to
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
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    Putting Paddington on the Map                  – We were able to run our popular outdoor      Representing You                            – We successfully lobbied for additional            interests on various groups, including the
                                                     yoga sessions in Norfolk Square Gardens                                                    space for pedestrians to be provided and          Paddington Square Transport sub-group,
    Our work under this theme is dedicated to        in August and September highlighting         To represent your interests, we lobby         for sites in Paddington to be included in         where we receive and disseminate regular
    promoting Paddington as a leading central        our commitment to making Paddington          government at both a local and national       the City Council’s Hospitality Measures,          updates on scheme progress and ensure
    London destination. The BID’s annual             an attractive destination for health and     level, as well as industry associations       designed to help F&B outlets to offer             that wider business interests are met.
    event series is designed to attract not only     wellbeing.                                   and organisations that affect and impact      service al fresco.                            –   The BID shares best practice with BID
    people who work and live in the area but       – We took part in national social media        Paddington and your business.               – The BID supported businesses to access            colleagues both within and beyond
    also appeal to people staying in Paddington      campaigns designed to help businesses                                                      statutory and discretionary grants through        Westminster, through a Central London
    hotels as well as fans of music, culture and     through the pandemic, these included:        – Throughout the pandemic the BID worked      the government’s Covid business support           BIDs grouping facilitated by London First,
    wellbeing. Although 2020 was very different      Eat Out to Help Out, #SightseeCrowdFree,       hand-in-hand with Westminster City          package, with dedicated newsletters and           a London BIDs group supported by the
    due to the Coronavirus Pandemic, our core        #BecauseImALondoner, London is Open,           Council and our BID colleagues across       targeted communications.                          Mayor of London’s office and nationally
    values remained the same and the BID             National Time Out and #RaisetheBar             Westminster, representing the needs and   – With our BID colleagues we joined forces          through The BID Foundation.
    adapted to promote businesses throughout         campaigns to support the area.                 interests of businesses large and small     to join and highlight campaigns stepping      –   Locally we represent businesses at the
    the national crisis.                           – We enhanced our digital presence across        across the BID area.                        up financial support to businesses                Hyde Park Ward Panel and regular Police/
                                                     all channels. Paddington now has over                                                      affected by loss of trade and footfall as a       City Council Neighbourhood Problem-
    – In 2020 we published two editions of           645,200 views on YouTube, over 4,945                                                       result of the pandemic, including ‘Raise          solving groups.
      Explore Paddington Magazine. Content           followers on Twitter and our Facebook                                                      the Bar’ and ‘National Time Out’.             –   Through the Hyde Park Paddington
      was adapted to support businesses who          page has 3,826 followers – an increase of                                                – We wrote to the Mayor, the Chancellor             Neighbourhood Forum, the BID is working
      moved online or changed F&B licensing          25% in the last year. Instagram is gaining                                                 and the Secretary of State for Culture            collaboratively towards a Neighbourhood
      to offer take-away services. We tailored       momentum with 974 followers with an                                                        Media and Sport, in relation to transport         Plan for the district and secured
      features to encourage people to enjoy          increase of 200 followers this year.                                                       priorities for central London, TfL funding,       additional Community Infrastructure Levy
      Paddington outdoors and also included        – We sent out 18 newsletters offering the                                                    the 9pm curfew, tax-free shopping and             funding for local projects.
      informative pieces to engage readers on        latest updates, news, advice and offers                                                    support for the recovery of the culture and   –   The BID assisted member businesses
      history as well as environmental progress      in the area. We created a dedicated                                                        events sector.                                    on a wide range of issues and concerns,
      taking place in the area.                      Covid-19 webpage to provide members                                                      – The BID responded to a variety of                 providing advice, facilitation and
    – In March 2020, we held the first of our        with easy access to relevant information                                                   statutory consultations, including                mediation on problems such as planning
      series of planned NHS Wellbeing events.        and created content for                                                                    Westminster City Council’s Licencing              enquiries or enforcement, licensing
      Subsequently, all events were cancelled        www.thisispaddington.com.                                                                  Framework and new Street Entertainment            matters, pest control, anti-social
      for 2020 due to the pandemic and social                                                                                                   Strategy.                                         behaviour, business rates, Covid grants,
      distancing regulations.                                                                                                                 – We continue to represent business                 recycling and waste.
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
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Income and                                   Looking Good, Feeling Good                      the most efficient and environmentally
                                                                                             friendly manner. With our partners, First
                                                                                                                                           and protect our members, visitors and
                                                                                                                                           residents. In 2021/2022 the BID will:
                                                                                                                                                                                            This will include our guide to Staying Safe
                                                                                                                                                                                            in London.
Expenditure                                  As London begins to come out of lockdown
                                             our focus will be on ensuring our streets
                                                                                             Mile, we will help our members adhere to
                                                                                             legislation whilst saving them money. In      – Provide a Community Safety Team
                                                                                                                                                                                          – Represent our businesses at the quarterly
                                                                                                                                                                                            Hyde Park Ward Panel meetings and the
2021/2022                                    and public areas are safe, clean and            2021/2022 we will:                              consisting of four uniformed PBID
                                                                                                                                             branded security personnel who will
                                                                                                                                                                                            twice monthly local area briefings with the
                                                                                                                                                                                            various stakeholders involved in managing
                                             attractive to welcome the return of workers
                                             and visitors to the area. We will continue to   – Maintain our recycling service as a seven     patrol the BID’s 34 streets every Tuesday      our ward.
The BID Board of Directors has set budgets                                                     day-a-week service with bag and sticker       to Saturday. Directed by the BID team to
                                             partner with Westminster City Council, The
for the coming year that reflect the 25%                                                       allocations which should provide most of      address anti-social behaviour such as
                                             Mayor’s Office, Transport for London and
reduced levy income but which will enable
                                             Network Rail amongst others to leverage           our Members with a free service.              aggressive begging and vice activities       Putting Paddington on the Map
the BID to maintain core services and help                                                   – Provide waste management audits to            whilst also engaging with rough sleepers,
                                             and coordinate activities in our area. In
Paddington’s businesses through the year.                                                      our members to help them improve their        they will be a visible deterrent on the      Our events and marketing activities continue
                                             2021/2022 we will:
                                                                                               waste management and ensure they use          streets to help prevent crime and report     to be a top priority for members, particularly
                                             – Maintain our greening and planting              their free allocations wisely.                environmental issues.                        as part of a recovery phase. The BID aims to
                                               initiatives including hanging baskets,        – Provide training and advice for new staff   – Regularly partner with local Police teams    promote Paddington as an innovative, cultural
                                               floral railing troughs, large flower pots       or those returning from lengthy furlough      for specific, high visibility, operations.   and diverse destination for businesses to
                                               and planters along our main streets and         periods.                                    – Operate the Paddington PubWatch              operate and for food, hospitality and events
                                               outside St Mary’s hospital.                   – In collaboration with our businesses and      scheme providing briefings and advice        to be enjoyed. In 2021/2022 we will: :
                                             – Address all instances of fly-tipping and        waste contractor, look at ways to further     to our licensed premises and supporting
                                               other environmental issues.                     improve our recycling commitment and          them with free supplies of aids such as      – Distribute up to 40K copies of Explore
                                             – Attempt to win a fifth successive Gold          reduce contamination.                         Chelsea Clips and warning stickers and         Paddington Magazine in addition to the
                                               Award in London In Bloom.                                                                     beer mats.                                     online version.
                                             – We will remove any graffiti that appears                                                    – Deliver access to Police provided training   – Prepare a summer events plan to
                                               in the area.
                                                                                             Safer Paddington                                courses for our businesses.                    accommodate social distancing and
                                                                                                                                           – Distribute information to our businesses       safety measures to welcome people back.
                                                                                             Our Safer Paddington programme brings           in partnership with the Metropolitan         – Deliver a series of online and physical
                                             Commercial Recycling                            together businesses with Police and             Police and Westminster City Council on         wellbeing events including mental health
                                                                                             Council services to maximise our combined       how best to deal with low level crime,         sessions and outdoor yoga.
                                             It is the responsibility of every individual    efforts to respond to crime, anti-social        anti-social behaviour and engage with        – Continue to promote the area’s hospitality
                                             and business to dispose of their waste in       behaviour, Counter Terrorism preparedness       vulnerable people on our streets.              and leisure sector through dining and
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
10                                                                                                  Forecast Income and Expenditure                                                                                Forecast Income and Expenditure
                                                                                                    2020/2021                                                                                                      2021/2022
       retail offers across our website and social      to be a priority, by rolling out tailored   Anticipated Income (2020/2021)*                           BID Levy £        Voluntary £              Total £   Anticipated Income (2021/2022)                BID Levy £   Voluntary £    Total £

       media channels                                   training and briefings provided by          BID Levy**                                                  369,819                                 369,819    BID Levy                                        543,016                  543,016
     – Distribute our popular Paddington                Westminster City Council and the Mayor      Voluntary and other Contributions                                                 51,694             51,694    Voluntary and other Contributions                              15,000     15,000
                                                                                                    Total                                                       369,819               51,694            421,513    Total                                           543,016        15,000    558,016
       wayfinding maps to hotel receptions,             of London.
                                                                                                    Anticipated Expenditure (2020/2021)*                                                                           Anticipated Expenditure (2021/2022)
       Paddington station and offices for the         – With several development milestones
       benefit of guests and staff.                     approaching, including Paddington           Looking Good, Feeling Good                                                                                     Looking Good, Feeling Good
                                                                                                    Environmental Schemes                                         41,375               5,783             47,158    Environmental Schemes                            41,358         1,142     42,500
     – Share local travel planning options to all       Square and Tanner Lane, 50 Eastbourne       Project Support                                               31,682               4,428             36,110    Street Cleansing                                  1,946            54      2,000
       businesses during service disruptions.           Terrace and the arrival of the Elizabeth                                                                                                                   Project Support                                  36,193         1,000     37,193
                                                                                                    Commercial Recycling
                                                        Line, the BID will strive to ensure that    Recycling                                                     39,838               5,569             45,407    Commercial Recycling
                                                        local businesses can benefit from           Project Support                                               31,682               4,428             36,110    Recycling                                        82,715         2,285     85,000
     Representing You                                   increased footfall, customers and guests,   Safer Paddington
                                                                                                                                                                                                                   Project Support                                  36,193         1,000     37,193

                                                                                                    Community Safety Team                                        135,154              18,893            154,047    Safer Paddington
                                                        collaborating with new occupiers and
     The BID provides a voice for business and will                                                 Support and schemes                                            4,387                 613              5,000    Community Safety Team                           145,968         4,032    150,000
                                                        stakeholders.                               Project Support                                               31,682               4,428             36,110    Support and schemes                               4,866           134      5,000
     continue to bang the drum for Paddington’s                                                                                                                                                                    Project Support                                  36,193         1,000     37,193
                                                      – Through the Hyde Park Paddington            Putting Paddington On The Map
     businesses on the road to recovery following
                                                        Neighbourhood Forum, we will continue       Marketing Products                                             2,009                 281              2,290    Putting Paddington On The Map
     the pandemic.                                                                                  Events, Magazine, PR & Press                                  32,127               4,490             36,617    Marketing Products                                4,866           134      5,000
                                                        the process of creating a Neighbourhood     Project Support                                               31,682               4,428             36,110    Events, Magazine, PR & Press                     43,790         1,210     45,000
                                                        Plan for the wider Paddington area,                                                                                                                        Project Support                                  36,193         1,000     37,193
     – We will continue to lobby for an extension                                                   Representing Paddington & BID Running Costs
                                                        ensuring that the right environmental and   Representation                                                 2,208                 309              2,517    Representing Paddington & BID Running Costs
       of business rate relief for businesses                                                       Local Neighbourhood Area                                          66                   9                 75    Representation                                    1,946            54      2,000
                                                        commercial conditions can be achieved
       in the hardest hit sectors and seek                                                          Project Support                                               31,682               4,428             36,110    Local Neighbourhood Area                          1,946            54      2,000
                                                        on Praed Street to see businesses           Premises                                                      45,016               6,293             51,309    Business Training & Support                         973            27      1,000
       additional financial support across the                                                      Statutory Requirements                                        16,379               2,289             18,668    Project Support                                  36,193         1,000     37,193
                                                        flourish.                                   Levy collection                                               17,762               2,483             20,245    Premises                                         33,455           924     34,379
       board for businesses.
                                                      – With our colleagues across the                                                                                                                             Statutory Requirements                           17,516           484     18,000
     – The BID’s excellent relationships with                                                                                                                                                                      Levy collection                                  20,290           562     20,852
                                                        Westminster and UK BIDs network we will
       Westminster City Council and the
                                                        continue to lobby at a national, regional
       Metropolitan Police stand us in good                                                         Total Expenditure                                           494,731               69,152           563,883     Total Expenditure                               582,601        16,095    598,696
                                                        level and local level, putting businesses
       stead to press for concentrated support                                                      Surplus (Deficit)                                          (124,912)            (17,458)           (142,370)   Surplus (Deficit)                               (39,585)       (1,095)   (40,680)
                                                        centre stage.
       keeping Paddington clean and safe, ready
       to welcome back people who work in the                                                       Brought Forward from 2019/2020                                                                      280,745    Brought Forward from 2020/2021                                           138,375
                                                                                                    Carried Forward to 2021/2022                                                                        138,375    Carried Forward to 2022/2023                                              97,695
       area as well as international visitors.
     – Equipping businesses with the skills to
       adapt in the wake of Covid will continue                                                     * Correct at 31 January 2021, forecast to 31 March 2021
                                                                                                    ** Figure shown is actual amount collected as at 31 January 2021 from a billed total of £560,415
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
PaddingtonNow is overseen by a                      Directors of Paddington BID as at     Anastasios Moros
Board of Directors headed by a                      31 March 2021 are:                    Shakespeare, Dolphin and Lodge Hotels
Chairman and Vice Chairman. Four
sub-groups (Security, Environment &                 Will Clayton                          Alex Neokleous
Planning, Marketing and Finance &                   BID Chairman                          St David’s Hotel
Legal) are made up of local business                Cork & Bottle Restaurant
representatives who meet regularly to                                                     Andrew Scrivener
discuss and direct the projects being               Vaughan Smith                         The Paddington Partnership
developed and undertaken.                           BID Vice-Chairman
                                                    Frontline Restaurant and Press Club   Koolesh Shah
For more information about any aspect                                                     London Town Hotels Group
of PaddingtonNow’s work please call                 Orlando Barry
the BID Team on 020 3145 1212 or                    Barry Brothers                        Matt Tulley
visit www.paddingtonnow.co.uk                                                             Imperial College Healthcare NHS Trust
                                                    Paul Charalambous
                                                    Stylotel & Sussex Arms PH             Geraldine Wong Smith
                                                                                          Chilworth Communications
                                                    Simon Froom
                                                    Know-All IT

                                                    Vivian Lim
                                                    Landsec

                                                    Sally Martin
                                                    Hyde Park Estate Association

REGISTERED OFFICE:                                 Registered in England.
7 Praed Street, London W2 1NJ                      Company number 5357332
PaddingtonNow is the trading title of Paddington
Business Improvement District Limited.             PADD_2021
Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
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