Proposed Income and Expenditure 2021-2022 Report of Activities 2020-2021 - Paddington Now
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3 Introduction we have continually campaigned for additional support for businesses in these restrictions allow. In particular we maintained our Community Safety A Review of – Our appearance as London’s representative as a finalist at the Britain We also provided a WEE amnesty day to clear old electronic and IT equipment for free to Paddington Business Improvement District sectors. Government however took the view that their relief, grant and loan measures Team of four security officers to patrol our streets, protect closed properties, 2020/2021 Activities in Bloom Awards was prevented by the cancellation of this year’s event but assist businesses who have undertaken renovation and refurbishment during the Ltd (PBID) has successfully completed were adequate and decided that the BID address incidents of anti-social we did participate in a desktop judged lockdown periods. sixteen years of operation and is currently Levy would remain as a mandatory charge behaviour and report environmental version of the London in Bloom Awards in its fourth term which runs through to in 2020/2021. The PBID Directors reacted issues such as fly-tipping. Core services Looking Good, Feeling Good which saw us win our fourth successive – Our ongoing kerbside commercial 31 March 2023. to this ruling by voting to write off the Levy such as our free commercial recycling Gold Award as the highest scoring BID in recycling scheme has collected paper, During 2020 we worked to retain the for April, May and June 2020 (effectively service continued to operate and our London. cardboard, tins, glass, plastics, and food appearance and health of our streets with Operating under the trading title of 25% reduction) when the majority of plant pots and baskets were retained – We retained a total of 86 large flower seven days a week. This enabled our pots and troughs of flowers and plants on PaddingtonNow, the BID is managed by a businesses were not able to trade. to keep up an attractive appearance. boxes on railings across the area and businesses to recycle over 620,000kg of pavements, railings and buildings as well as Board of Directors representing different At the time of writing the Government Most important of all, we actively a total of 126 of large plant pots on material in 2020 - the equivalent of saving retaining the hanging baskets. business sectors in the BID area. Local announcement of relief or support supported our businesses through the pavements along our retail streets. 5,711 trees, with an overall 86% recycle We kept up the maintenance of the many businesses control the BID and pay for measures for 2021/2022 has not been crisis with practical help and advice and We also maintained the 19 large rate which is in line with previous years. gardens and green areas and worked with it through a small levy payable by all made but the PBID Directors recognise that represented their interests through firm planters at the St Mary’s Clinic site on Westminster CC to keep our three London businesses with a rateable value above the year will be a difficult one with local lobbying at both national and local level. Praed Street. Squares presentable. £29,999. footfall likely to be slow to return and so – The BID is still maintaining the three have voted to discount the 2021/2022 Levy The coming year holds out hope for some large garden beds in Sussex Gardens 2020 was not the year that any of our by 25% for all members. improvement in the situation and our which we renovated and landscaped in businesses had expected or planned for services and activities are being shaped previous terms. and many of our member businesses The BID has inevitably had to scale back to assist Paddington to the fastest – Our Community Safety Team worked are in an ongoing struggle for survival. its projects and activities to dramatically recovery possible. closely with WCC’s City Inspectors to PaddingtonNow BID and our national reduce costs and expenditure and have report street waste, fly tipping and representative bodies lobbied Government reviewed all aspects of its work and The PBID Directors and staff will be doing lighting issues. to provide direct support for BIDs and to supplier contracts during 2020. The all they can to support your business relieve businesses of the Levy charges for Directors agreed that it was essential that through the coming year – do please let Commercial Recycling this difficult year. As an area where the Paddington’s streets and squares be kept us know what your plans are and what majority of our members are in the Retail, as safe, clean and attractive as reasonably specific issues you’re facing and we’ll In 2020 we continued to provide a seven day Hospitality and Leisure sectors and thus possible, ready to welcome back workers assist in every way we can. a week collection service to all businesses forced to close for much of the year, and visitors as soon as conditions and that have been open during the pandemic.
5 Safer Paddington tourists to help them avoid scams. – The BID funds 50 mobile secure Throughout the pandemic our uniformed messaging licenses for business Community Safety Team (CST) patrolled members in the hospitality industry to the BID area five days a week, Tuesday to communicate and share intelligence Saturday 11.30-22.00. The team worked safely. This came in particularly useful for closely with local Metropolitan Police teams business owners whilst their premises and Westminster City Council, participating were shut due to lockdown measures. in joint patrols to combat crime and – We attended consultative and problem anti-social behaviour in the area. solving meeting groups including the Metropolitan Police Service (MPS), – Our Community Safety Team of four Hyde Park Ward Panel, Neighbourhood permanent officers were on duty for a coordinator meetings, and additional total of 8500 hours. intel sharing sessions with dedicated – The Team intervened in over 700 counts of ward officers. antisocial behaviour despite low footfall – During lockdown we collaborated with due to the pandemic. MPS and WCC officers to undertake a – Our SIA licensed officers gained ACT and detailed survey of Sussex Gardens and EDGE UK accreditations online. the surrounding roads and mews with the – Our Community Safety Team engaged purpose of identifying ways and options with people on the street to identify and to design out crime – particularly street move on beggars and support vulnerable vice activities. A detailed report with and/or homeless people. recommendations has been produced – The BID created new advisory beer mats by specialist Police officers and a to distribute to hospitality venues in collaborative group from the local MPS addition to stickers and chelsea clips to team, WCC Neighbourhood Co-ordinators help pubs and cafes deter bag and mobile and the BID Team are researching ways phone thefts. and means to implement change. – The BID created a new Pocket Guide to . Safety in London for hotels to handout to
6 7 Putting Paddington on the Map – We were able to run our popular outdoor Representing You – We successfully lobbied for additional interests on various groups, including the yoga sessions in Norfolk Square Gardens space for pedestrians to be provided and Paddington Square Transport sub-group, Our work under this theme is dedicated to in August and September highlighting To represent your interests, we lobby for sites in Paddington to be included in where we receive and disseminate regular promoting Paddington as a leading central our commitment to making Paddington government at both a local and national the City Council’s Hospitality Measures, updates on scheme progress and ensure London destination. The BID’s annual an attractive destination for health and level, as well as industry associations designed to help F&B outlets to offer that wider business interests are met. event series is designed to attract not only wellbeing. and organisations that affect and impact service al fresco. – The BID shares best practice with BID people who work and live in the area but – We took part in national social media Paddington and your business. – The BID supported businesses to access colleagues both within and beyond also appeal to people staying in Paddington campaigns designed to help businesses statutory and discretionary grants through Westminster, through a Central London hotels as well as fans of music, culture and through the pandemic, these included: – Throughout the pandemic the BID worked the government’s Covid business support BIDs grouping facilitated by London First, wellbeing. Although 2020 was very different Eat Out to Help Out, #SightseeCrowdFree, hand-in-hand with Westminster City package, with dedicated newsletters and a London BIDs group supported by the due to the Coronavirus Pandemic, our core #BecauseImALondoner, London is Open, Council and our BID colleagues across targeted communications. Mayor of London’s office and nationally values remained the same and the BID National Time Out and #RaisetheBar Westminster, representing the needs and – With our BID colleagues we joined forces through The BID Foundation. adapted to promote businesses throughout campaigns to support the area. interests of businesses large and small to join and highlight campaigns stepping – Locally we represent businesses at the the national crisis. – We enhanced our digital presence across across the BID area. up financial support to businesses Hyde Park Ward Panel and regular Police/ all channels. Paddington now has over affected by loss of trade and footfall as a City Council Neighbourhood Problem- – In 2020 we published two editions of 645,200 views on YouTube, over 4,945 result of the pandemic, including ‘Raise solving groups. Explore Paddington Magazine. Content followers on Twitter and our Facebook the Bar’ and ‘National Time Out’. – Through the Hyde Park Paddington was adapted to support businesses who page has 3,826 followers – an increase of – We wrote to the Mayor, the Chancellor Neighbourhood Forum, the BID is working moved online or changed F&B licensing 25% in the last year. Instagram is gaining and the Secretary of State for Culture collaboratively towards a Neighbourhood to offer take-away services. We tailored momentum with 974 followers with an Media and Sport, in relation to transport Plan for the district and secured features to encourage people to enjoy increase of 200 followers this year. priorities for central London, TfL funding, additional Community Infrastructure Levy Paddington outdoors and also included – We sent out 18 newsletters offering the the 9pm curfew, tax-free shopping and funding for local projects. informative pieces to engage readers on latest updates, news, advice and offers support for the recovery of the culture and – The BID assisted member businesses history as well as environmental progress in the area. We created a dedicated events sector. on a wide range of issues and concerns, taking place in the area. Covid-19 webpage to provide members – The BID responded to a variety of providing advice, facilitation and – In March 2020, we held the first of our with easy access to relevant information statutory consultations, including mediation on problems such as planning series of planned NHS Wellbeing events. and created content for Westminster City Council’s Licencing enquiries or enforcement, licensing Subsequently, all events were cancelled www.thisispaddington.com. Framework and new Street Entertainment matters, pest control, anti-social for 2020 due to the pandemic and social Strategy. behaviour, business rates, Covid grants, distancing regulations. – We continue to represent business recycling and waste.
8 9 Income and Looking Good, Feeling Good the most efficient and environmentally friendly manner. With our partners, First and protect our members, visitors and residents. In 2021/2022 the BID will: This will include our guide to Staying Safe in London. Expenditure As London begins to come out of lockdown our focus will be on ensuring our streets Mile, we will help our members adhere to legislation whilst saving them money. In – Provide a Community Safety Team – Represent our businesses at the quarterly Hyde Park Ward Panel meetings and the 2021/2022 and public areas are safe, clean and 2021/2022 we will: consisting of four uniformed PBID branded security personnel who will twice monthly local area briefings with the various stakeholders involved in managing attractive to welcome the return of workers and visitors to the area. We will continue to – Maintain our recycling service as a seven patrol the BID’s 34 streets every Tuesday our ward. The BID Board of Directors has set budgets day-a-week service with bag and sticker to Saturday. Directed by the BID team to partner with Westminster City Council, The for the coming year that reflect the 25% allocations which should provide most of address anti-social behaviour such as Mayor’s Office, Transport for London and reduced levy income but which will enable Network Rail amongst others to leverage our Members with a free service. aggressive begging and vice activities Putting Paddington on the Map the BID to maintain core services and help – Provide waste management audits to whilst also engaging with rough sleepers, and coordinate activities in our area. In Paddington’s businesses through the year. our members to help them improve their they will be a visible deterrent on the Our events and marketing activities continue 2021/2022 we will: waste management and ensure they use streets to help prevent crime and report to be a top priority for members, particularly – Maintain our greening and planting their free allocations wisely. environmental issues. as part of a recovery phase. The BID aims to initiatives including hanging baskets, – Provide training and advice for new staff – Regularly partner with local Police teams promote Paddington as an innovative, cultural floral railing troughs, large flower pots or those returning from lengthy furlough for specific, high visibility, operations. and diverse destination for businesses to and planters along our main streets and periods. – Operate the Paddington PubWatch operate and for food, hospitality and events outside St Mary’s hospital. – In collaboration with our businesses and scheme providing briefings and advice to be enjoyed. In 2021/2022 we will: : – Address all instances of fly-tipping and waste contractor, look at ways to further to our licensed premises and supporting other environmental issues. improve our recycling commitment and them with free supplies of aids such as – Distribute up to 40K copies of Explore – Attempt to win a fifth successive Gold reduce contamination. Chelsea Clips and warning stickers and Paddington Magazine in addition to the Award in London In Bloom. beer mats. online version. – We will remove any graffiti that appears – Deliver access to Police provided training – Prepare a summer events plan to in the area. Safer Paddington courses for our businesses. accommodate social distancing and – Distribute information to our businesses safety measures to welcome people back. Our Safer Paddington programme brings in partnership with the Metropolitan – Deliver a series of online and physical Commercial Recycling together businesses with Police and Police and Westminster City Council on wellbeing events including mental health Council services to maximise our combined how best to deal with low level crime, sessions and outdoor yoga. It is the responsibility of every individual efforts to respond to crime, anti-social anti-social behaviour and engage with – Continue to promote the area’s hospitality and business to dispose of their waste in behaviour, Counter Terrorism preparedness vulnerable people on our streets. and leisure sector through dining and
10 Forecast Income and Expenditure Forecast Income and Expenditure 2020/2021 2021/2022 retail offers across our website and social to be a priority, by rolling out tailored Anticipated Income (2020/2021)* BID Levy £ Voluntary £ Total £ Anticipated Income (2021/2022) BID Levy £ Voluntary £ Total £ media channels training and briefings provided by BID Levy** 369,819 369,819 BID Levy 543,016 543,016 – Distribute our popular Paddington Westminster City Council and the Mayor Voluntary and other Contributions 51,694 51,694 Voluntary and other Contributions 15,000 15,000 Total 369,819 51,694 421,513 Total 543,016 15,000 558,016 wayfinding maps to hotel receptions, of London. Anticipated Expenditure (2020/2021)* Anticipated Expenditure (2021/2022) Paddington station and offices for the – With several development milestones benefit of guests and staff. approaching, including Paddington Looking Good, Feeling Good Looking Good, Feeling Good Environmental Schemes 41,375 5,783 47,158 Environmental Schemes 41,358 1,142 42,500 – Share local travel planning options to all Square and Tanner Lane, 50 Eastbourne Project Support 31,682 4,428 36,110 Street Cleansing 1,946 54 2,000 businesses during service disruptions. Terrace and the arrival of the Elizabeth Project Support 36,193 1,000 37,193 Commercial Recycling Line, the BID will strive to ensure that Recycling 39,838 5,569 45,407 Commercial Recycling local businesses can benefit from Project Support 31,682 4,428 36,110 Recycling 82,715 2,285 85,000 Representing You increased footfall, customers and guests, Safer Paddington Project Support 36,193 1,000 37,193 Community Safety Team 135,154 18,893 154,047 Safer Paddington collaborating with new occupiers and The BID provides a voice for business and will Support and schemes 4,387 613 5,000 Community Safety Team 145,968 4,032 150,000 stakeholders. Project Support 31,682 4,428 36,110 Support and schemes 4,866 134 5,000 continue to bang the drum for Paddington’s Project Support 36,193 1,000 37,193 – Through the Hyde Park Paddington Putting Paddington On The Map businesses on the road to recovery following Neighbourhood Forum, we will continue Marketing Products 2,009 281 2,290 Putting Paddington On The Map the pandemic. Events, Magazine, PR & Press 32,127 4,490 36,617 Marketing Products 4,866 134 5,000 the process of creating a Neighbourhood Project Support 31,682 4,428 36,110 Events, Magazine, PR & Press 43,790 1,210 45,000 Plan for the wider Paddington area, Project Support 36,193 1,000 37,193 – We will continue to lobby for an extension Representing Paddington & BID Running Costs ensuring that the right environmental and Representation 2,208 309 2,517 Representing Paddington & BID Running Costs of business rate relief for businesses Local Neighbourhood Area 66 9 75 Representation 1,946 54 2,000 commercial conditions can be achieved in the hardest hit sectors and seek Project Support 31,682 4,428 36,110 Local Neighbourhood Area 1,946 54 2,000 on Praed Street to see businesses Premises 45,016 6,293 51,309 Business Training & Support 973 27 1,000 additional financial support across the Statutory Requirements 16,379 2,289 18,668 Project Support 36,193 1,000 37,193 flourish. Levy collection 17,762 2,483 20,245 Premises 33,455 924 34,379 board for businesses. – With our colleagues across the Statutory Requirements 17,516 484 18,000 – The BID’s excellent relationships with Levy collection 20,290 562 20,852 Westminster and UK BIDs network we will Westminster City Council and the continue to lobby at a national, regional Metropolitan Police stand us in good Total Expenditure 494,731 69,152 563,883 Total Expenditure 582,601 16,095 598,696 level and local level, putting businesses stead to press for concentrated support Surplus (Deficit) (124,912) (17,458) (142,370) Surplus (Deficit) (39,585) (1,095) (40,680) centre stage. keeping Paddington clean and safe, ready to welcome back people who work in the Brought Forward from 2019/2020 280,745 Brought Forward from 2020/2021 138,375 Carried Forward to 2021/2022 138,375 Carried Forward to 2022/2023 97,695 area as well as international visitors. – Equipping businesses with the skills to adapt in the wake of Covid will continue * Correct at 31 January 2021, forecast to 31 March 2021 ** Figure shown is actual amount collected as at 31 January 2021 from a billed total of £560,415
PaddingtonNow is overseen by a Directors of Paddington BID as at Anastasios Moros Board of Directors headed by a 31 March 2021 are: Shakespeare, Dolphin and Lodge Hotels Chairman and Vice Chairman. Four sub-groups (Security, Environment & Will Clayton Alex Neokleous Planning, Marketing and Finance & BID Chairman St David’s Hotel Legal) are made up of local business Cork & Bottle Restaurant representatives who meet regularly to Andrew Scrivener discuss and direct the projects being Vaughan Smith The Paddington Partnership developed and undertaken. BID Vice-Chairman Frontline Restaurant and Press Club Koolesh Shah For more information about any aspect London Town Hotels Group of PaddingtonNow’s work please call Orlando Barry the BID Team on 020 3145 1212 or Barry Brothers Matt Tulley visit www.paddingtonnow.co.uk Imperial College Healthcare NHS Trust Paul Charalambous Stylotel & Sussex Arms PH Geraldine Wong Smith Chilworth Communications Simon Froom Know-All IT Vivian Lim Landsec Sally Martin Hyde Park Estate Association REGISTERED OFFICE: Registered in England. 7 Praed Street, London W2 1NJ Company number 5357332 PaddingtonNow is the trading title of Paddington Business Improvement District Limited. PADD_2021
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