Product Training Guide - Fill your life with fragrance - Scentsy ...
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Fill your life
with fragrance®
Product
Training Guide
Spring/Summer 2021 US-EN
Charitable cause
Contribute more than you take New!
From Feb. 1 to July 31, 2021, Simply Blessed*
Scentsy will donate $9.50
from the sale of each
Simply Blessed Warmer
to charitable organizations
in North America.
We design products To learn more, visit
ScentsyCharitableCause.com
to love. *Cannot be purchased using Host
Rewards, Perpetual Party Rewards
Our goal is to fill your life with or in Bundle & Save.
fragrance by creating:
• Innovative sensory experiences
you can customize as you please.
• Stunning, never-before-seen designs.
• Captivating fragrances that connect
your head and your heart.
The Mission
What’s inside:
To bring value to the world by providing an industry-leading,
family-friendly business opportunity selling creative, artistic, Licensed 03 Warmers and Wax
high-quality products that Warm the Heart,
Enliven the Senses and Inspire the Soul. products 05 Diffusers and Oils
09 Fan Diffusers and Scentsy Pods
This is what we’re about: Scentsy offers officially
licensed products — 11 Unplugged
Simplicity including The Disney
13 Kids
• We avoid the unnecessary. Collection! While these
products present exciting
• We do things the right way, through teamwork.
opportunities to reach out
15 Laundry
• We communicate expectations clearly.
to fans, many of these 17 Clean
Authenticity special products have
guidelines regarding how 19 Body
• We do the right thing, even when no one is looking.
they may be promoted
• We consistently strive to be the best version of ourselves.
and shared. For more 23 Pets
• We cultivate an environment of trust by being open,
information, head to 25 Whiff Box
honest and respectful.
Scentsy Success on
Generosity your Workstation. 26 Scentsy Club
• We give more than we take.
• We are cheerful givers of our time, talents and resources.
• We think beyond ourselves.
2
Home Warmers Scent Wax
Warmers Wax
All our Scentsy
Bars are made in
How it works: Idaho, USA.
Features and benefits: Features and benefits:
• Safely warms Scentsy Wax Bars • Available in more than 80 fragrances.
with a low-watt light bulb or • Fragrance intensity can be increased
heating element. by adding more wax cubes.
• Flame-, smoke- and soot-free. • Designed by award-winning perfumers and
• Dozens of innovative and inspired fragrance designers using the highest quality
designs to suit every decorative taste. ingredients for a long-lasting experience.
• Lifetime replacement warranty • A great value when compared to jarred candles
against manufacturers’ defects. of similar quality.
Sales tips:
• Encourage customers to order a
1
Plug it in.
• Safe to use — no wick, flame, smoke or soot.
Sales tips:
replacement light bulb for every • Create a video showing how easy it is to use
warmer they purchase. We offer light a Cotton Cleanup pad to remove wax from a
bulbs for every warmer style. And warmer, and post it on Facebook or YouTube.
now that we carry 15- and 25-watt • Put a warmer, a bar, Fragrance Testers, a catalog
colored light bulbs in green, orange, and order forms in a basket and give it to your
red, blue and purple, your customers friends and neighbors, or offer to set up a
Did you know? can switch out colors to match their shopping link that they can share with others.
We work with artisans from around the world mood whenever they’d like!
2
After a week or so, collect the orders!
to bring you authentic and innovative warmer • Encourage customers to order a • Encourage customers to add their favorite
designs to match any home décor. Mini Warmer Tabletop Base for every Scentsy Bar to their Scentsy Club subscription so
mini warmer they purchase. Break off as
they never run out of their must-have fragrance,
many cubes
even if it’s discontinued.
Types of warmers: of wax as you
• In addition to environmental factors, a
like and drop
them in the fragrance’s strength and longevity depend on
Warmer Warmer finishes warmer dish.
its makeup. Some fragrance families, like citrus,
simply don’t last as long as others, like bakery.
Our traditional warmers melt Different warmer styles are available in a • Make your own Scentsy Bar fragrance samples
wax with the heat of a low-watt variety of finishes. Use this helpful guide
light bulb, enlivening a room to explain the unique craftsmanship that using the Wax Molds or the Classic Curve Felt
with a candle-like ambience goes into our warmers. Shape available from the Scentsy Success
in addition to fragrance. Consultant Store. Fragrance Testers and Scented
Stickers are also available in Scentsy Success to
Crackle glaze C
share with your customers.
Element warmer For a distinct, aged look.
Element warmers feature a
heating element to safely warm Warmer stands
wax without a light bulb. Great Glow G
for bedrooms or other spaces For soft light. Features and benefits:
3
where you want fragrance • Traditional Warmer Stands protect surfaces
without the glow.
in style.
Hand painted H
• Cord-Concealing Warmer Stands showcase
Turn it on
Mini warmer For brushstrokes.
and enjoy! warmers while keeping any unused portion
of the cord hidden.
Plug them into the wall, or use
our Mini Warmer Tabletop Base Reactive glaze R
designed for use on any flat For a handcrafted look.
surface.
3 Product Training Guide *For warranty details, visit scentsy.com/shipping-warranty-return-information. 4
Home Diffusers
Deluxe Premium
Diffuser Diffuser
1
Lift the shade.
Sales tips:
• Recommend this simple
and subdued diffuser
option for your oil
enthusiasts.
• Share stylized images of
the diffuser highlighting
its color display options.
2
Add water and
your favorite
Features and benefits: Scentsy Oil to
8 light modes Built for busy lives • 4 fl. oz. (120 mL) water reservoir for up to the diffuser
(including rainbow!) Sturdy construction 8 hours of fragrance. reservoir.
and long-lasting • Shades are sold separately so you can swap
3
fragrance minimize them out for a new look.
the fuss. • 16 LED lighting effects can display one color,
rotate through multiple colors or display a soft Choose your light
white glow and even a candle-flicker effect. and mist options.
Set it and forget it • Provides a multisensory experience with style,
Large, 450-mL reservoir light and fragrance.
provides up to 35 hours
Sales tips:
4
of fragrance when set
on Low mode. • Create a video showing how you relax with
your favorite diffuser and post it on your Enjoy your
preferred social media platform. Don’t forget
perfect,
Simple to use to show the lighting features!
all-natural
Sliding controls make • Leave a diffuser and a bottle of Scentsy Oil at fragrance.
it easy to adjust and your favorite salon, spa or massage therapy
gauge the settings. studio with a few catalogs and a stack of
business cards (ask permission first!). Make
Plays well with others sure you label everything and bring them a
Versatile design works new Scentsy Oil every month!
with any décor. • When demonstrating a diffuser, dim the lights
to showcase the lighting features and create a
Limited lifetime warranty. For diffuser warranty details, visit “wow” factor.
scentsy.com/shipping-warranty-return-information.
5 Product Training Guide 6
Scent Oils
Mood Makers Choose from:
We’ve grouped our Scentsy Oils to help your customers find
just the right fragrance to enhance their mood. 15 mL Essential Features and benefits:
• Our Scentsy Oils are designed solely
for their beautiful fragrance!
Oils • Essential Oils offer uncompromising
quality. Recommended for: Essential oil
enthusiasts who like things simple.
• Natural Oils are handcrafted from globally
Harvested from the most
sourced ingredients. Recommended for:
aromatic botanicals to deliver Fragrance lovers and those who enjoy
Balancing Calming a clean, single-note fragrance. branching out.
Sales tips:
• Recommend that your customers
purchase at least two or three oils
Natural at once to help create a custom
fragrance experience.
• Suggest they purchase oils from
Oils each of the categories (balancing,
calming, comforting and uplifting)
to suit their mood.
• Advise your customers to store their
Combining naturally derived Scentsy Oils upright in a cool, dry place.
Oils in this category feature centering Evoke a sense of quiet serenity with ingredients to create wonderful
notes like head-clearing eucalyptus soothing notes like lavender, soft • Check out the Scentsy Success Consultant
and aromatic mint to increase your florals and delicate tea.
fragrance — some blends even Store for business tools to help you create
Zen focus. include pure essential oils! oil samples.
Oil basics
Comforting Uplifting Essential Oils Natural Oils*
single essential oil Scentsy-exclusive blends
Lavender Lavender Naturally derived
Essential Oil Essential Oil fragrance
When the day calls for cocooning, For an instant zing, these oils
look toward enveloping notes of feature energizing notes of
cozy vanilla, indulgent sugar and inspirational lemon, zippy lime
creamy caramel. and refreshing watermelon.
7 Product Training Guide *Some Natural Oils may contain only naturally derived fragrances and no essential oils. 8
Scent Fan Diffusers and Scentsy Pods
Mini Fan Diffuser Scentsy Go
Features and benefits:
• Perfect for the office, car or
anywhere there’s a USB port handy.
• Home- and travel-friendly, and easy
to use.
• Immediate fragrance that fits nearly
any space.
Sales tips:
• Recommend to customers looking
for a compact fragrance delivery Features and benefits:
method. • The built-in rechargeable
• Perfect for travelers, students and battery provides hours of
anyone on the go. travel-friendly fragrance,
• Think about someone who would and charges easily with the
like a fragrance getaway or who included USB cord.
enjoys filling their space with • Limited lifetime warranty.
fragrance — such as those who
work in a cubicle, or at a hair or
nail salon station. Scentsy Go Scentsy Go Solid
Height 5.5" tall 5.5" tall
Best for instant fragrance Small to medium spaces Small to medium spaces
Fan modes Standard mode and Eco mode Standard mode
Pods go inside! Wall Fan Lighting options
Battery life
7-color LED light display
Lasts up to 18 hours*
None
Lasts up to 10 hours†
Diffuser Fragrance capacity
Decorative band
color options
Holds up to two Scentsy Pods
Silver or rose gold
Holds up to two Scentsy Pods
White
Features and benefits:
• Plugs into any outlet and features *Approximate battery life, tested in Eco mode with the light effects turned on.
a cute, sturdy shell (one version
†
Approximate battery life, tested in Standard mode.
even has light!) that’s perfect for
high-traffic areas like mudrooms,
entryways, bathrooms and more.
• Holds up to two Scentsy Pods. Scentsy Pods
Features and benefits:
• For use with Scentsy Go, Scentsy Go
This one Solid and Fan Diffuser systems.
has light! • Enjoy instant scent with no-spill
fragrance beads.
• Last up to 120 hours (approximately
one to two weeks).
9 Product Training Guide For warranty details, visit scentsy.com/shipping-warranty-return-information. 10
Scent Unplugged
Unplugged Scentsy
Car Bar Clip
Scent
Pak
1 Features and benefits:
• Scent Paks enhance a Scentsy
Remove placeholder Buddy or Scentsy Friend, or freshen
cap from top of up drawers, closets and more.
bottle and attach
• Scentsy Car Bar Clips attach to your
decorative cap. car vent for air-distributed fragrance.
Scentsy Travel Sold in packs of two.
Car Bar Tin • Scentsy Car Bars include a ribbon for
hanging that’s embellished with the
2 fragrance name. Hangs freely in
your vehicle.
Remove paper tape • Travel Tin covers slide open to add a
from end of wick and little fragrance — or a lot. Perfect for
remove flower from hotel rooms, cars, lockers, desks and
protective box. bathrooms.
• Room Spray comes in TSA- and
travel-friendly packaging.
• Scent Circles hang freely in cars,
3 closets, pantries and more to add
a burst of Scentsy fragrance just
Insert Fragrance about anywhere. Some even sport
Flower into top a fun saying!
of decorative cap
Room Scent
and enjoy! Spray Circle Sales tips:
• Keep a few of these easy-to-carry
— and share! — products with you
wherever you go. You never know
who might need a touch of Scentsy
fragrance.
• Recommend Unplugged products
Fragrance Flower
during checkout for an inexpensive
upsell opportunity.
• Unplugged products are great for
fundraisers.
Features and benefits: • If your customer loves a Scentsy
Bar fragrance that’s also available in
• Flower is handcrafted of natural material, so no two are exactly alike!
an Unplugged product, recommend
• Flower absorbs and holds fragrance oil for gorgeous scent that lasts another product like a Car Bar or
up to 60 days. Room Spray so they can enjoy it
• Simple, elegant design complements any décor — no outlet required. anywhere.
• Perfect for nightstands, desks, vanities and other small spaces. • Encourage customers to put
unplugged products in their
Scentsy Club subscription so they
don’t forget to reorder them.
11 Product Training Guide 12
Kids
Kids
Bitty Buddies
Features and benefits:
• oam infused with fragrance.
F
• Safe for all ages.
• Wipes clean with damp cloth.
• 4” diameter.
Sales tips:
•T he perfect gift for any season
or occasion. Great for birthdays,
baby showers, Easter baskets,
stocking stuffers and more!
• Recommend to customers
who have purchased Scentsy
Buddies; they’re a fun addition
to their collection!
Scent Pak
included!
Scentsy Friends Scentsy Buddies Scentsy Buddy Clips
Features and benefits: Features and benefits: Features and benefits:
•S centsy Buddy and Scentsy Friend •L imited-edition Scentsy Buddies •E ach Buddy Clip comes pre-scented
products are the only plush toys you are available only while supplies last, in a kid-friendly fragrance.
can customize with your child’s favorite and new Buddies are introduced all • Clip-on and collectible accessory for
Scentsy fragrance. the time. backpacks and more.
• Scent Paks are filled with nontoxic • Bailey the Bunny is available all season • Each Buddy Clip is polyester with a
fragrance beads, so they’re safe for kids. long so there’s always a popular Buddy polypropylene clip.
• Buddies and Friends wipe clean with available in case one you love sells out. • Wipes clean with a damp cloth. (Frequent
a damp cloth. (Machine wash not • 16" tall. cleaning may weaken fragrance strength
recommended; may damage material or damage material. Machine wash not
and cause stuffing to clump.) Sales tips: recommended.)
• Scentsy Friends are the same size as • Encourage
customers to start
• 5" to 8" tall.
our Scentsy Buddies, so they can share a Scentsy Buddy collection for
Buddy Clothes. Plus, each comes with their kids. Sales tips:
an adorable mini Buddy (not sold •H
ost a magical, kid-friendly Scentsy party to
separately) in their pocket and your highlight products with similar themes such
choice of Scent Pak. as unicorns, fairy tales or jungle animals.
• 16" tall.
Sales tips:
•C
heck out Scentsy Success on your
Workstation for shareable images to
post on social media with each new
Buddy or Friend launch.
13 Product Training Guide 14
Laundry
Stain-fighting fragrance
before after
Laundry Liquid Scent Soft
Liquid laundry detergent Liquid fabric softener
Features and benefits: Features and benefits:
• Specifically formulated to work with • Softens fabrics and helps
high-efficiency (HE) washing machines prevent static. Washer Whiffs Dryer Disks
that use less water. Low sudsing and • Leaves no yellow residue. Fragrance for laundry Fragrance enhancer
quick dispersing, HE detergent delivers • Disperses easily in the rinse cycle.
an optimal clean in low water levels.
• Approximately 25 medium loads.
Features and benefits: Features and benefits:
Can also be used in standard • Scented crystals give clothes, towels • Imparts long-lasting scent.
washing machines. • 32 fl. oz.
and blankets a fragrance boost. • Pack of 2.
• Cleaning power comparable to Sales tips: • Adds long-lasting fragrance — • Up to 30 loads.
leading laundry brands. • Try it yourself! Having a personal perfect for storing seasonal clothes
• A powerful blend of six enzymes story to tell your customers is one of and keeping them fresh!
targets and destroys hard-to-remove the best ways to introduce them to • May help reduce odors in Scentsy Fresh
stains. the Scentsy Laundry line. front-loading washing machines. Odor eliminating
• Scentsy’s signature long-lasting • Upsell by educating customers on • Won’t stain clothes. fabric spray
fragrances enliven your clothes, the benefit of using the complete • Available in two sizes: 16 oz.
linens and towels. Laundry collection to achieve and 48 oz. Features and
• Highly efficient and ultra-concentrated full-cycle fragrance.
formula works well in hot or cold water. Sales tips: benefits:
• Remember, your customers are
already using laundry products. • Help your customers experience • Powerful molecules
• Free of dyes and coloring agents;
You’re just encouraging them to Scentsy Laundry by washing and eliminate odors in
will not stain laundry.
change brands. drying washcloths or hand towels hard-to-wash fabrics.
• Approximately 50 medium loads.
in all four products. Store freshly • Freshens carpets,
• 20 fl. oz. Made in Idaho, USA
laundered washcloths in zip-top upholstery, curtains
plastic bags to preserve and more.
Sales tips:
the fragrance. • 16 fl. oz.
• Conduct a DIY stain test using Laundry
Liquid and a plain white T-shirt. Share • Encourage customers to put Made in Idaho, USA
“before” and “after” pictures with Laundry products in their Scentsy
your customers. Club subscription so they don’t
forget to reorder them.
Made in Idaho, USA
Made in Idaho, USA
15 Product Training Guide 16
Clean
Scent
hy
Get a top-to-bottom clean
W
sy
All Scentsy Clean From the kitchen to the tub, Scentsy
Clean delivers spectacular results
products are made without any phosphates, dyes,
in Idaho, USA. ammonia, chlorine or bleach, leaving
nothing but fresh fragrance behind!
=
makes six 16 fl. oz. bottles!
Use on non-porous
surfaces like:
Stainless steel
Linoleum
Tile
All-Purpose Cleaner Bathroom Cleaner Counter Clean Dish Soap
Concentrate Bathroom cleaning spray Multipurpose surface cleaner Hand dishwashing liquid
Features and benefits: Features and benefits: Features and benefits: Features and benefits:
• Mix 4x-concentrated formula with • Powerful, biodegradable plant-based • Forms a dirt-repelling barrier that • Easily removes food particles and
water and get more value while cleaning agents safely remove soap makes cleaning easier over time. grime from dishes.
paying less. scum, grime, mildew and other • Great for those everyday spills and • Great foaming action.
• Great for your deep cleaning needs deposits. messes; recommended for use on • Concentrated formula means
and recommended for large areas • Use on sealed bathroom surfaces sealed surfaces. a little goes a long way.
and frequent use on sealed granite, including fiberglass, tempered glass, • 16 fl. oz. • Gentle on skin.
stainless steel and most flooring tile, bathroom fixtures and porcelain.
Sales tips: • 16 fl. oz.
such as sealed wood, tile, vinyl • 16 fl. oz.
and linoleum. • Take “before” and “after” photos Sales tips:
• Forms a dirt-repelling barrier that
Sales tips: when you use Scentsy Clean • Our high-performance products are
• Reach out to customers who have products and share them online. the only cleaning products on the
makes cleaning easier over time.
purchased other items in fragrances Also encourage your customers who market infused with the Scentsy
• Makes 96 fl. oz. or approximately six have purchased from you to share
available in the Scentsy Clean line. fragrances your customers love.
16 fl. oz. bottles of cleaner. their results and tag you!
Ask if they’d be interested in trying a
• Store Clean products out of
Sales tips: Clean product in one of their favorite • Label your own full-size Clean direct sunlight.
• Encourage customers to put Clean Scentsy scents! products as “testers” and use
• Beloved Scentsy fragrances make
products in their Scentsy Club • For best results, spray Bathroom them at parties for a fun and
cleaning enjoyable and leave
subscription so they don’t forget Cleaner and leave on surface for fragrant demo!
behind long-lasting fragrance.·
to reorder them. 5-10 seconds, then wipe away with a • Offer a borrow bag of cleaning
lint-free microfiber cloth or sponge. • Include a product demonstration in
products so your customers can try
your social media stories and posts
them out in their own homes for a
to show the product (and results!)
week. Ask them to share a review
in action.
with you to use on social media.
17 Product Training Guide 18Body
Your everyday hy
Scent
indulgence
W
sy
Products with these icons
contain sunflower oil
Our Body products
and/or aloe. feature high-quality,
skin-loving ingredients and
are formulated without
parabens, phthalates
or gluten.
Scentsy Soak
Features and benefits:
• Infuses your bath with
authentic Scentsy fragrance
and moisturizing ingredients,
while Epsom and pink
Himalayan salts soothe
tired, achy muscles and
help you relax.
• 2 lbs.
Made in Idaho, USA
Sugar Scrub Body Wash
Features and benefits: Features and benefits:
• The sweetest treat for your • Cleanses and moisturizes skin.
skin! Exfoliating sugar and • Creates a rich lather.
moisturizing shea butter • 7.7 fl. oz.
and coconut oil sync up to
reveal smooth, soft skin that Made in Idaho, USA
positively glows.
• 8 fl. oz.
19 Product Training Guide 20Body
Skin
softeners Products with these icons
contain sunflower oil
and/or aloe.
Hand Soap Sales tips:
• Paraben-, phthalate- and gluten-free.
Features and benefits: • Recommend products that pair well
• Cleansing lather. together, like Hand Soap and Hand
• Imparts Scentsy fragrance Cream or Body Wash and Body Cream.
as you wash. • Single-use samples are available in
• 7.7 fl. oz. the Scentsy Success Consultant Store.
Made in Idaho, USA
Think of customers who would like
to try Scentsy Body products, and
put a sample and business card in
Fragrance Mist* their orders. Follow up a week later
to see how they liked it and if they’re
Body Cream Hand Cream Features and benefits: interested in placing an order.
• Long-lasting and skin-nourishing. • Share with those involved in sports or
Features and benefits: Features and benefits: fitness activities. Offer a spa party and
• 4.2 fl. oz.
• Vitamin-rich, non-greasy formula • Non-greasy formula protects against use in pedicure tubs.
softens and protects your skin’s and alleviates chapping, cracking Sales tips: • Encourage customers to put Body
moisture barrier. and roughness on hands. • If your customer frequently buys products in their Scentsy Club
• Large size for daily use. • 2.7 fl. oz. a fragrance that’s also available subscription so they don’t forget
• 8 fl. oz. Made in Idaho, USA in the Body collection, encourage to reorder them.
them to try a Body product
Made in Idaho, USA
(or two!) when they place their
next order.
*Does not ship to APO/FPO or Guam.
21 Product Training Guide 22Pets
Best friends deserve
the best
Scent
hy
W
sy
Our Pets products are
100% vegan, made with
gentle fragrances and
formulated specifically for
a pet’s sensitive skin.
Freshen Up Pup Dog Deodorizing Spray
Features and Features and benefits:
benefits: • Neutralizes odors in between baths.
• Formulated with • Conditions and moisturizes with aloe, colloidal oatmeal
aloe, sunflower oil and sunflower oil.
and colloidal oatmeal • 8 fl. oz.
to soothe skin, while
keeping coats soft!
• Available in six
fragrances,
exclusive to Pets.
Sales tips:
•C heck out Scentsy
Success for business
tools and other ways
to promote Scentsy
Pets to your
customers.
• Share photos and go
live with your furry
friends and their
Best Bud Suds Pet Shampoo new products.
• Connect with your
Features and benefits: party animal friends
• Sulfate-free. and schedule a Pet
“Paw”ty.
• Moisturizes and hydrates with aloe,
• Encourage customers
No Knot Spot Dog Detangling Spray
sunflower oil and colloidal oatmeal.
to put Pet products Features and benefits:
• 16 fl. oz. in their Scentsy
Club subscription so • Tangle-removing, mat-busting spray.
they don’t forget to • Conditions coat and skin with aloe, sunflower oil
reorder them. and colloidal oatmeal.
All Pets products are • 8 fl. oz.
made in Idaho, USA.
23 Product Training Guide 24Whiff Box Scentsy Club
WHIFF BOX #ScentsyWhiffBox
Every month, Scentsy curates
a fresh assortment of new,
trending and seasonal items
— a Whiff Box — for customers
to discover. Introduce Whiff
Box to your customers to help
Fragrance on your schedule
broaden their interest in a
variety of products and
increase sales. Scentsy Club is a monthly subscription service that
lets your customers schedule regular shipments of
Scentsy consumables (aka the stuff that runs out),
so their favorites are always on hand.
How it works:
1 2 3
Sign up and Choose how Enjoy your
pick your often you favorites!
products. want it.
Features and benefits:
• A surprise assortment of sample- and full-size products. Always Get My Bar
• An array of treats that may include wax, personal care If we discontinue a Scentsy Wax Bar that’s in your
items, cleaning products, Laundry and Unplugged items. subscription, we’ll keep making it just for you
(as long as you keep it in your order)!
• Whimsical packaging and a note from Scentsy that make
our box ready for gifting.
Sales tips:
• Share with anyone who loves to try new fragrances and
products each month, especially your consistent Scent
of the Month customers, to introduce them to a broader
variety of Scentsy products.
• Follow up with Whiff Box customers the following month
to see what they liked and which products they’d like
Kimmy, Instagram Alicia, Instagram Courtney, Instagram
to reorder.
• Recommend that your Whiff Box customers take Already set up? Share your #ScentsyClub faves!
advantage of the convenience of Scentsy Club, and
encourage customers already in Scentsy Club to add
a Whiff Box to their subscription.
• Whiff Box and Scentsy Club postcards are available
through the ProShop powered by Vistaprint.
Learn more at scentsy.com/ScentsyClub.
25 Product Training Guide 26Sales tips:
• Encourage your friends and customers
to make a wish list of everything they
want. Show them how much free
product they could earn if they host
a party.
• Follow up a week after delivering an
order to answer any questions and
make sure your customers enjoy their
new goodies. One or two months later,
ask if they’re ready to reorder.
• Post examples of how you use Scentsy
products on social media a couple
times a week.
• Attach your business card to samples
and hand them out at your child’s
next sporting event or activity.
• Add a Scented Sticker to the printed
marketing materials you hand out to
customers. Perfect for postcards or
catalog pages to recommend new
and favorite fragrances!
• Familiarize yourself with Bundle & Save
options to confidently upsell.
• Download party invitations and thank
you tags from Scentsy Success to add a
pretty touch to your parties and orders.
• Keep track of the fragrances your
customers like so you can make
recommendations and encourage
them to subscribe to Scentsy Club
if their favorites are discontinuing.
• Collect and input customer contact info
so sales reports populate better results.
Use those for recommendations,
follow-up and promoting Scentsy
Club subscriptions.
scentsy.com | 1-877-855-0617
The SCENTSY® word mark, the Scentsy® logos and the distinctive
BARCODE FPO
product configuration trade dress of Scentsy®-brand warmers are
all registered and common law trademarks of and/or are protected
by design patents belonging to Scentsy, Inc., both in the United
States and internationally. © 2006-2021.You can also read
