Product Training Guide - Fill your life with fragrance - The Candle Boutique

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Product Training Guide - Fill your life with fragrance - The Candle Boutique
Fill your life
with fragrance®

       Product
       Training Guide
       Spring/Summer 2021   UK/IE-EN
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Charitable cause

                                                                                        Contribute more than you take               New!
                                                                                        From 1 February to 31 July 2021,            Simply Blessed*
                                                                                        Scentsy will donate £9.50/€11.25
                                                                                        from the sale of each Simply
                                                                                        Blessed Warmer to charitable
                                                                                        organisations in your country.
                                                                                        To learn more, visit
We design products                                                                      ScentsyCharitableCause.com

to love.                                                                                *In the UK, cannot be purchased
                                                                                         using Host Rewards, Perpetual
                                                                                         Party Rewards or in Bundle &
Our goal is to fill your life with                                                       Save. In Ireland, not part of our
                                                                                         charitable cause programme.
fragrance by creating:
• Innovative sensory experiences
   you can customise as you please.
• Stunning, never-before-seen designs.
• Captivating fragrances that connect
   your head and your heart.

                    The                              Mission
   To bring value to the world by providing an industry-leading, family-friendly
                                                                                                                             What’s inside:
     business opportunity selling creative, artistic, high-quality products that   Licensed                                  03   Warmers and Wax
            Warm the Heart, Enliven the Senses and Inspire the Soul.
                                                                                   products                                  05   Diffusers and Oils
                       This is what we’re about:                                                                             09   Fan Diffusers and Scentsy Pods
                                                                                   Scentsy offers officially
                                Simplicity                                         licensed products —                       11   Unplugged
                           • We avoid the unnecessary.                             including The Disney                      13   Kids
                 • We do things the right way, through teamwork.                   Collection! While these
                     • We communicate expectations clearly.                        products present exciting                 15   Laundry
                                                                                   opportunities to reach out
                              Authenticity                                         to fans, many of these                    16   Clean
                                                                                   special products have
               • We do the right thing, even when no one is looking.
                                                                                   guidelines regarding how                  17   Body
            • We consistently strive to be the best version of ourselves.
                                                                                   they may be promoted                      19   Pets
               • We cultivate an environment of trust by being open,
                                                                                   and shared. For more
                               honest and respectful.
                                                                                   information, head to                      21   Whiff Box
                               Generosity                                          Scentsy Success on
                                                                                   your Workstation.                         22   Scentsy Club
                          • We give more than we take.
            • We are cheerful givers of our time, talents and resources.
                          • We think beyond ourselves.
                                                                                                                                                                      2
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Home       Warmers                                                                                                                                                  Scent      Wax

                                                              Warmers                                               How it works:    Wax                                            All our Scentsy
                                                                                                                                                                                    Bars are made in
                                                                                                                                                                                    Idaho, USA.

                                                              Features and benefits:                                                 Features and benefits:
                                                               • Safely warms Scentsy Wax Bars                                      • Available in more than 80 fragrances.
                                                                  with a low-watt light bulb or                                      • Fragrance intensity can be increased by adding
                                                                  heating element.                                                      more wax cubes.
                                                               • Flame-, smoke- and soot-free.                                       • Designed by award-winning perfumers and
                                                               • Dozens of innovative and                                              fragrance designers using the highest quality
                                                                  inspired designs to suit every                                        ingredients for a long-lasting experience.
                                                                  decorative taste.                                                  • A great value when compared to jarred candles

                                                                                                                           1
                                                               • Lifetime replacement warranty                                         of similar quality.
                                                                  against manufacturers’ defects.                                    • Safe to use — no wick, flame, smoke or soot.
                                                              Sales tips:                                              Plug it in.   Sales tips:
                                                               • Encourage customers to order a                                     • Create a video showing how easy it is to use a Cotton
                                                                  replacement light bulb for every                                      Cleanup pad to remove wax from a warmer, and
                                                                  warmer they purchase. We offer                                        post it on Facebook or YouTube.
                                                                  light bulbs for every warmer style.                                • Put a warmer, a bar, Fragrance Testers, a catalogue
                                                               • Encourage customers to order a                                        and order forms in a basket and give it to your
    Did you know?                                                 Mini Warmer Tabletop Base for                                         friends and neighbours, or offer to set up a shopping
    We work with artisans from around the world                   every mini warmer they purchase.                                      link that they can share with others. After a week or
    to bring you authentic and innovative warmer
    designs to match any home décor.                                                                                      2
                                                                                                                      Break off as
                                                                                                                                        so, collect the orders!
                                                                                                                                     • Encourage customers to add their favourite Scentsy
                                                                                                                                        Bar to their Scentsy Club subscription so they never
                                                                                                                      many cubes        run out of their must-have fragrance even, if it’s
    Types of warmers:                                                                                                of wax as you      discontinued.
                                                                                                                     like and drop   • In addition to environmental factors, a fragrance’s
                       Warmer                                    Warmer finishes                                      them in the       strength and longevity depend on its makeup. Some
                                                                                                                     warmer dish.       fragrance families, like citrus, simply don’t last as
                       Our traditional warmers melt              Different warmer styles are available in a                             long as others, like bakery.
                       wax with the heat of a low-watt           variety of finishes. Use this helpful guide
                       light bulb, enlivening a room             to explain the unique craftsmanship that
                                                                                                                                     • Make your own Scentsy Bar fragrance samples
                       with a candle-like ambience in            goes into our warmers.                                                 using the Wax Molds or the Classic Curve Felt Shape
                       addition to fragrance.                                                                                           available from the Scentsy Success Consultant
                                                                                                                                        Store. Fragrance Testers and Scented Stickers are
                       Element warmer                                         Crackle glaze       C                                     also available in Scentsy Success to share with
                                                                              For a distinct, aged look.                                your customers.
                       Element warmers feature
                       a heating element to safely
                       warm wax without a light                               Glow G
                                                                                                                                     Warmer stands
                       bulb. Great for bedrooms or
                       other spaces where you want
                                                                              For soft light.                                        Features and benefits:

                                                                                                                          3
                       fragrance without the glow.                                                                                   • Traditional Warmer Stands protect surfaces
                                                                              Hand painted        H                                     in style.
                                                                              For brushstrokes.                        Turn it on    • Cord-Concealing Warmer Stands showcase
                       Mini warmer                                                                                                      warmers while keeping any unused portion
                                                                                                                       and enjoy!
                       Plug them into the wall, or
                                                                                                                                        of the cord hidden.
                                                                              Reactive glaze      R
                       use our Mini Warmer Tabletop                           For a handcrafted look.
                       Base designed for use on any
                       flat surface.

3     Product Training Guide        For warranty details, visit scentsy.com/shipping-warranty-return-information.                                                                                      4
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Home     Diffusers

Deluxe Diffuser                                                                                             Premium
                                                                                                            Diffuser

                                                                                                                                                                           1
                                                                                                                                                                  Lift the shade.
                                                                       Sales tips:
                                                                        • Recommend this simple
                                                                           and subdued diffuser option
                                                                           for your oil enthusiasts.
                                                                        • Share stylised images of
                                                                           the diffuser highlighting
                                                                           its colour display options.

                                                                                                                                                                           2
                                                                                                                                                                  Add water and
                                                                                                         Features and benefits:                                   your favourite
        8 light modes                      Built for busy lives                                                                                                   Scentsy Oil to
                                                                                                         • 120 ml water reservoir for up to 8 hours
    (including rainbow!)                   Sturdy construction                                                                                                     the diffuser
                                                                                                            of fragrance.
                                           and long-lasting                                                                                                         reservoir.
                                                                                                         • Shades are sold separately so you can swap
                                           fragrance minimise
                                                                                                            them out for a new look.

                                                                                                                                                                           3
                                           the fuss.
                                                                                                         • 16 LED lighting effects can display one colour,
                                                                                                            rotate through multiple colours or display a
                                                                                                            soft white glow and even a candle-flicker effect.    Choose your light
                                           Set it and forget it                                                                                                  and mist options.
                                                                                                         • Provides a multisensory experience with style,
                                           Large, 450-ml reservoir
                                                                                                            light and fragrance.
                                           provides up to 35 hours
                                           of fragrance when set                                         Sales tips:
                                           on Low mode.                                                  • Create a video showing how you relax with your
                                                                                                            favourite diffuser and post it on your preferred              4
                                                                                                                                                                       Enjoy your
                                                                                                            social media platform. Don’t forget to show the
                                           Simple to use                                                    lighting features!                                           perfect,
                                           Sliding controls make                                         • Leave a diffuser and a bottle of Scentsy Oil at            all-natural
                                           it easy to adjust and                                            your favourite salon, spa or massage therapy               fragrance.
                                           gauge the settings.                                              studio with a few catalogues and a stack of
                                                                                                            business cards (ask permission first!). Make
                                                                     Plays well with others                 sure you label everything and bring them a
Limited lifetime warranty. For diffuser warranty details,            Versatile design works                 new Scentsy Oil every month!
visit scentsy.com/shipping-warranty-return-information.              with any décor.                     • When demonstrating a diffuser, dim the lights
                                                                                                            to showcase the lighting features and create a
                                                                                                            “wow” factor.
5     Product Training Guide                                                                                                                                                         6
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Scent   Oils

                   Mood Makers                                                          Choose from:

            We’ve grouped our Scentsy Oils to help your customers find
            just the right fragrance to enhance their mood. 15 ml                   Essential                                            Features and benefits:
                                                                                                                                           • Our Scentsy Oils are designed solely
                                                                                                                                              for their beautiful fragrance!

                                                                                    Oils                                                   • Essential Oils offer uncompromising
                                                                                                                                              quality. Recommended for: Essential oil
                                                                                                                                              enthusiasts who like things simple.
                                                                                                                                           • Natural Oil Blends are handcrafted
                                                                                    Harvested from the most
                                                                                                                                              from globally sourced ingredients.
                                                                                    aromatic botanicals to deliver                            Recommended for: Fragrance lovers
      Balancing                                Calming                              a clean, single-note fragrance.                           and those who enjoy branching out.
                                                                                                                                         Sales tips:
                                                                                                                                           • Recommend that your customers
                                                                                                                                              purchase at least two or three oils

                                                                                    Natural                                                   at once to help create a custom
                                                                                                                                              fragrance experience.
                                                                                                                                           • Suggest they purchase oils from each

                                                                                    Oils                                                      of the categories (balancing, calming,
                                                                                                                                              comforting and uplifting) to suit their
                                                                                                                                              mood.
                                                                                                                                           • Advise your customers to store their
                                                                                    Combining naturally derived                               Scentsy Oils upright in a cool, dry place.
    Oils in this category feature centring   Evoke a sense of quiet serenity with   ingredients to create wonderful
    notes like head-clearing eucalyptus      relaxing notes like lavender, soft                                                            • Check out the Scentsy Success
    and aromatic mint to increase your       florals and delicate tea.
                                                                                    fragrance – some blends even                              Consultant Store for business tools
    Zen focus.                                                                      include pure essential oils!                              to help you create oil samples.

                                                                                                                          Oil basics

    Comforting                                 Uplifting                                      Essential Oils                                           Natural Oils*
                                                                                                single essential oil                               Scentsy-exclusive blends

                                                                                      Eucalyptus                                     Eucalyptus                             Naturally derived
                                                                                      Essential Oil                                  Essential Oil                          fragrance

    When the day calls for cocooning,        For an instant zing, these oils
    look toward enveloping notes of          feature energising notes of
    cosy vanilla, indulgent sugar and        inspirational lemon, zippy lime
    creamy caramel.                          and refreshing watermelon.

7     Product Training Guide                                                           *Some Natural Oils may contain only naturally derived fragrances and no essential oils.                  8
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Scent        Fan Diffusers and Scentsy Pods

    Mini Fan Diffuser                                                                           Scentsy Go
    Features and benefits:
    • Perfect for the office, car or
       anywhere there’s a USB port handy.
    • Home- and travel-friendly, and easy
       to use.
    • Immediate fragrance that fits nearly
       any space.
    Sales tips:
    • Recommend to customers looking
       for a compact fragrance delivery                                                                                                                              Features and benefits:
       method.
                                                                                                                                                                         • The built-in rechargeable
    • Perfect for travellers, students and                                                                                                                                 battery provides hours of
       anyone on the go.                                                                                                                                                    travel-friendly fragrance,
    • Think about someone who would                                                                                                                                        and charges easily with the
       like a fragrance getaway or who                                                                                                                                      included USB cord.
       enjoys filling their space with                                                                                                                                   • Limited lifetime warranty.
       fragrance — such as those who
       work at a desk, or at a hair or
       nail salon station.                                                                                                           Scentsy Go                             Scentsy Go Solid
                                                                                               Height                                14 cm tall                             14 cm tall

                                                                                               Best for instant fragrance            Small to medium spaces                 Small to medium spaces

            Pods go inside!
                                              Wall Fan                                         Fan modes
                                                                                               Lighting options
                                                                                                                                     Standard mode and Eco mode

                                                                                                                                     7-colour LED light display
                                                                                                                                                                            Standard mode

                                                                                                                                                                            None

                                              Diffuser                                         Battery life
                                                                                               Fragrance capacity
                                                                                                                                     Lasts up to 18 hours*

                                                                                                                                     Holds up to two Scentsy Pods
                                                                                                                                                                            Lasts up to 10 hours†

                                                                                                                                                                            Holds up to two Scentsy Pods

                                                                                               Decorative band                       Silver or rose gold                    White
                                              Features and benefits:                           colour options
                                              • Plugs into any outlet and features a
                                                 cute, sturdy shell that’s perfect for            *Approximate battery life, tested in Eco mode with the light effects turned on.
                                                 high-traffic areas like mudrooms,                            †
                                                                                                               Approximate battery life, tested in Standard mode.
                                                 hallways, bathrooms and more.
                                              • Holds up to two Scentsy Pods.

                                                                                                                                            Scentsy Pods
                                                                                                                                            Features and benefits:
                               This one                                                                                                      • For use with Scentsy Go, Scentsy
                               has light!                                                                                                       Go Solid and Fan Diffuser systems.
                                                                                                                                             • Enjoy instant scent with no-spill
                                                                                                                                                fragrance beads.
                                                                                                                                             • Last up to 120 hours (approximately
                                                                                                                                                one to two weeks).

9     Product Training Guide                                                                                                                                                                               10
                                                                                         For warranty details, visit scentsy.com/shipping-warranty-return-information.
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Scent    Unplugged

Unplugged                                                                                              Scent Pak

                                                                                   1
                                                                         Remove placeholder
                                                                           cap from top of                                  Features and benefits:
                                                                          bottle and attach                                 • Scent Paks enhance a Scentsy Buddy or
                                                                           decorative cap.                                     Scentsy Friend, or freshen up drawers,
                                                                                                Scentsy                        wardrobes and more.
                                                                                                Car Bar Clip                • Scentsy Car Bar Clips attach to your car
                                                                                                                               vent for air-distributed fragrance. Sold in

                                                                                   2
                                                                                                                               packs of two.
                                                                                                                            • Scentsy Car Bars include a ribbon for hanging
                                                                          Remove paper tape                                    that’s embellished with the fragrance name.
                                                                         from end of wick and                                  Hangs freely in your vehicle.
                                                                          remove flower from                                • Scent Circles hang freely in cars, closets,
                                                                            protective box.                                    pantries and more to add a burst of Scentsy
                                                                                                                               fragrance just about anywhere. Some even
                                                                                                                               sport a fun saying!
                                                                                                                            Sales tips:
                                                                                   3                                        • Keep a few of these easy-to-carry — and
                                                                                                                               share! — products with you wherever you go.
                                                                           Insert Fragrance                                    You never know who might need a touch of
                                                                            Flower into top     Scentsy                        Scentsy fragrance.
                                                                           of decorative cap                                • Recommend Unplugged products
                                                                               and enjoy!
                                                                                                Car Bar
                                                                                                                               during checkout for an inexpensive
                                                                                                                               upsell opportunity.
                                                                                                                            • Unplugged products are great for fundraisers.
                                                                                                                            • If your customer loves a Scentsy Bar fragrance
                                                                                                                               that’s also available in an Unplugged product,
                                                                                                                               recommend another product like a Car Bar so

            Fragrance Flower                                                                                                   they can enjoy it anywhere.
                                                                                                                            • Encourage customers to put Unplugged
                                                                                                                               products in their Scentsy Club subscription
                                                                                                                               so they don’t forget to reorder them.
            Features and benefits:
             • Flower is handcrafted of natural material, so no two are exactly alike!
             • Flower absorbs and holds fragrance oil for gorgeous scent that lasts
                up to 60 days.                                                                                     Scent
             • Simple, elegant design complements any décor — no outlet required.                                 Circle
             • Perfect for nightstands, desks, dressing tables and other small spaces.

11   Product Training Guide                                                                                                                                                     12
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Kids

Kids
                                                                                                    Bitty Buddies
                                                                                                    Features and benefits:
                                                                                                    •    oam infused with fragrance.
                                                                                                        F
                                                                                                    •   Safe for all ages.
                                                                                                    •    Wipes clean with damp cloth.
                                                                                                    •     10 cm diameter.

                                                                                                    Sales tips:
                                                                                                    •T  he perfect gift for any season
                                                                                                       or occasion. Great for birthdays,
                                                                                                       baby showers, Easter baskets,
                                                                                                       stocking stuffers and more!
                                                                                                    • Recommend to customers
                                                                                                       who have purchased Scentsy
                                                                                                       Buddies; they’re a fun addition
                                                                                                       to their collection!

                                      Scent Pak
                                      included!

                                                                                                                                           Scentsy Buddy Clips
     Scentsy Friends                                 Scentsy Buddies                                                                       Features and benefits:
                                                                                                                                           •E  ach Buddy Clip comes pre-scented
     Features and benefits:                          Features and benefits:                                                                   in a kid-friendly fragrance.
     •S  centsy Buddy and Scentsy Friend            •L  imited-edition Scentsy Buddies                                                   • Clip-on and collectible accessory for
        products are the only plush toys you            are available only while supplies last,                                               backpacks and more.
        can customise with your child’s                 and new Buddies are introduced                                                     • Each Buddy Clip is polyester with a
        favourite Scentsy fragrance.                    all the time.                                                                         polypropylene clip.
     • Scent Paks are filled with nontoxic          • Bailey the Bunny is available all season                                           • Wipes clean with a damp cloth.
        fragrance beads, so they’re safe for kids.      long so there’s always a popular Buddy                                                (Frequent cleaning may weaken
     • Buddies and Friends wipe clean with             available in case one you love sells out.                                             fragrance strength or damage material.
        a damp cloth. (Machine wash not              • 41 cm tall.                                                                            Machine wash not recommended.)
        recommended; may damage material                                                                                                   • 14 to 18 cm tall.
        and cause stuffing to clump.)                Sales tips:
     • Scentsy Friends are the same size as our     • Encourage
                                                                customers to start a Scentsy                                             Sales tips:
        Scentsy Buddies, so they can share Buddy       Buddy collection for their kids.                                                    • Host
                                                                                                                                                a magical, kid-friendly Scentsy party to
        Clothes. Plus, each comes with an adorable                                                                                           highlight products with similar themes such
        mini Buddy (not sold separately) in their                                                                                            as unicorns, fairy tales or jungle animals.
        pocket and your choice of Scent Pak.
     • 41 cm tall.

     Sales tips:
     •C
       heck out Scentsy Success on your
      Workstation for shareable images to
      post on social media with each new
      Buddy or Friend launch.

13     Product Training Guide                                                                                                                                                          14
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Laundry                                                                                                                                                                                   Clean

     Stain-fighting fragrance                                                                          Get a top-to-bottom clean
                                                            Washer Whiffs                                                                                     Counter Clean
                                                            Fragrance for laundry                                                                             Multipurpose surface cleaner
                                                            Features and benefits:                                                                            Features and benefits:
                                                            • Scented crystals give clothes, towels                                                          • Forms a dirt-repelling barrier that
                                                               and blankets a fragrance boost.                                                                   makes cleaning easier over time.
                                                            • Adds long-lasting fragrance —                                                                  • Great for those everyday spills and
                                                               perfect for storing seasonal clothes                                                              messes and recommended for use
                                                               and keeping them fresh!                                                                           on sealed surfaces.
                                                            • May help reduce odours in                                                                      • 473 ml
                                                               front-loading washing machines.
     All Scentsy Laundry products are made in Idaho, USA.
                                                            • Won’t stain clothes.
                                                                                                       All Scentsy Clean products are made in Idaho, USA.     Sales tips:
                                                                                                                                                              • Reach out to customers who have
                                                            • 454 g                                          Scent
                                                                                                           hy          From the kitchen to the tub, Scentsy      purchased other items in fragrances
     Laundry Liquid                                                                                                    Clean delivers spectacular results

                                                                                                       W

                                                                                                                  sy
                                                            Sales tips:                                                without any phosphates, dyes,             available in the Scentsy Clean line.
     Liquid laundry detergent                               • Help your customers experience                         ammonia, chlorine or bleach, leaving      Ask if they’d be interested in trying
                                                                                                                       nothing but fresh fragrance behind!       a Clean product in one of their
                                                              Scentsy Laundry by washing and
     Features and benefits:                                   drying washcloths or hand towels                                                                   favourite Scentsy scents!
      • Specifically formulated to work with                 in all four products. Store freshly      Sales tips:
         high-efficiency (HE) washing machines                laundered washcloths in zip-top           • Take “before” and “after” photos when              Washing-Up Liquid
         that use less water. Low sudsing and                 plastic bags to preserve                     you use Scentsy Clean products and
         quick dispersing, HE detergent delivers                                                           share them online. Also encourage your
                                                                                                                                                              Hand dishwashing liquid
                                                              the fragrance.
         an optimal clean in low water levels. Can                                                         customers who have purchased from                  Features and benefits:
         also be used in standard washing machines.
      • Cleaning power comparable to leading
                                                            Scentsy Fresh                                  you to share their results and tag you!            • Easily removes food particles and
                                                                                                        • Label your own full-size Clean products               grime from dishes.
         laundry brands.                                    Odour eliminating                              as “testers” and use them at parties for a         • Great foaming action.
      • A powerful blend of six enzymes targets            fabric spray                                   fun and fragrant demo!
                                                                                                                                                              • Concentrated formula means a
         and destroys hard-to-remove stains.                                                            • Encourage customers to put Clean
                                                            Features and benefits:                                                                               little goes a long way.
      • Scentsy’s signature long-lasting                                                                  products in their Scentsy Club
                                                            • Powerful molecules eliminate                                                                   • Gentle on skin.
         fragrances enliven your clothes,                                                                  subscription so they don’t forget
                                                               odours in hard-to-wash fabrics.                                                                • 473 ml
         linens and towels.                                                                                to reorder them.
                                                            • Freshens carpets, upholstery,
      • Highly efficient and ultra-concentrated                                                                                                              Sales tips:
                                                               curtains and more.
         formula works well in hot or cold water.
                                                            • 473 ml
                                                                                                       Bathroom Cleaner                                       • Our high-performance products are
      • Free of dyes and colouring agents;                                                            Bathroom cleaning spray                                   the only cleaning products on the
         will not stain laundry.                                                                                                                                 market infused with the Scentsy
      • Approximately 50 medium loads.                     Scent Soft                                 Features and benefits:                                    fragrances your customers love.
      • 591 ml                                              Liquid fabric softener                      • Powerful, biodegradable plant-based               • Beloved Scentsy fragrances make
                                                                                                            cleaning agents safely remove soap                   cleaning enjoyable and leave
     Sales tips:                                            Features and benefits:                          scum, grime, mildew and other deposits.              behind long-lasting fragrance.
      • Conduct a DIY stain test using Laundry             • Softens fabrics and helps prevent        • Use on sealed bathroom surfaces                    • Offer a borrow bag of cleaning
         Liquid and a plain white T-shirt. Share               static.                                      including fiberglass, tempered glass,                products so your customers can try
         “before” and “after” pictures with                 • Leaves no yellow residue.                     tile, bathroom fixtures and porcelain.               them out in their own homes for a
         your customers.                                    • Disperses easily in the rinse cycle.     • 473 ml                                                 week. Ask them to share a review
      • Encourage customers to put Laundry                 • Approximately 25 medium loads.                                                                    with you to use on social media.
         products in their Scentsy Club subscription                                                   Sales tips:                                            • Include a product demonstration in
                                                            • 946 ml
         so they don’t forget to reorder them.                                                          • For best results, spray Bathroom                      your social media stories and posts
                                                                                                           Cleaner and leave on surface for 5-10                 to show the product (and results!)
                                                                                                           seconds, then wipe away with a lint-free              in action.
                                                                                                           microfibre cloth or sponge.
15      Product Training Guide                                                                                                                                                                           16
Product Training Guide - Fill your life with fragrance - The Candle Boutique
Body

Your everyday
indulgence                                                                                                                                                All products on this
                                                                                                                                                           page are made in
                                                                                                                                                               Idaho, USA.

 Products with these icons
   contain sunflower oil                                                                    Scentsy Soak                               Body Wash
       and/or aloe.
                                                                                            Features and benefits:                     Features and benefits:
                                                                                            • Infuses your bath with authentic        • Cleanses and moisturises skin.
                                                                                               Scentsy fragrance and moisturising      • Creates a rich lather.
                                                                                               ingredients, while Epsom and pink       • 228 ml
                                                                                               Himalayan salts soothe tired, achy
                                                                                               muscles and help you relax.
                                                                                            • .91 kg
                                                                                                                                                                       Scent
                                                                                                                                                                    hy

                                                                                                                                                                W
                                                                                            Sales tips:

                                                                                                                                                                           sy
                                                                                            • Share with those involved in sports
                                                                                              or fitness activities. Offer a spa                               Our Body products
                                                                                              party and use in pedicure tubs.                                 feature high-quality,
                                             Sugar Scrub                                                                                                  skin-loving ingredients and
                                                                                                                                                            are formulated without
                                                                                                                                                             parabens, phthalates
                                             Features and benefits:                                                                                                 or gluten.
                                              • The sweetest treat for your skin!
                                                 Exfoliating sugar and moisturising shea
                                                 butter and coconut oil sync up to reveal
                                                 smooth, soft skin that positively glows.                                              Hand Soap
                                              • 237 ml
                                                                                                                                       Features and benefits:
                                                                                                                                       • Cleansing lather.
                                                                                                                                       • Imparts Scentsy fragrance as
                                                                                                                                         you wash.
                                                                                                                                       • 228 ml

                              Fragrance Mist                                                Hand Cream                                 Sales tips:
                              Features and benefits:                                        Features and benefits:                     • Recommend products that pair
                                                                                            • Non-greasy formula protects                  well together, like Hand Soap and
                              • Long-lasting and skin-nourishing.                                                                          Hand Cream or Body Wash and
                                                                                               against and alleviates chapping,
                              • 125 ml                                                                                                      Scentsy Soak.
                                                                                               cracking and roughness on hands.
                              Sales tips:                                                   • 80 ml
                              • If your customer frequently buys a fragrance that’s
                                 also available in the Body collection, encourage
                                                                                            Sales tips:
                                 them to try a Body product (or two!) when they             • Encourage customers to put Body
                                 place their next order.                                      products in their Scentsy Club
                                                                                              subscription so they don’t forget
                                                                                              to reorder them.
17   Product Training Guide                                                                                                                                                         18
Pets

Best friends deserve
the best
                                                                                     Scent
                                                                                  hy

                                                                              W

                                                                                         sy
                                                                        Our Pets products are 100%
                                                                         vegan, made with gentle
                                                                        fragrances and formulated
                                                                           specifically for a pet’s
                                                                              sensitive skin.

                                                                                                      Freshen Up Pup Dog Deodorizing Spray
                                                                        Features and                  Features and benefits:
                                                                        benefits:                     • Neutralises odours in between baths.
                                                                        •F  ormulated with aloe,     • Conditions and moisturises with aloe, colloidal oatmeal
                                                                           sunflower oil and             and sunflower oil.
                                                                           colloidal oatmeal to       • 237 ml
                                                                           soothe skin, while
                                                                           keeping coats soft!
                                                                        • Available in six
                                                                           fragrances, exclusive
                                                                           to Pets.

                                                                        Sales tips:
                                                                        •C  heck out Scentsy
                                                                           Success for business
                                                                           tools and other ways
                                                                           to promote Scentsy
                                                                           Pets to your
                                                                           customers.
                                                                        • Share photos and go
                                                                           live with your furry
                                                                           friends and their
                              Best Bud Suds Pet Shampoo                    new products.
                              Features and benefits:                    • Connect with your
                                                                           party animal friends
                              • Sulfate-free.                              and schedule a Pet
                              • Moisturises and hydrates with aloe,       “Paw”ty.                   No Knot Spot Dog Detangling Spray
                                 sunflower oil and colloidal oatmeal.   • Encourage customers
                              • 473 ml                                     to put Pet products        Features and benefits:
                                                                           in their Scentsy           • Tangle-removing, mat-busting spray.
                                                                           Club subscription so       • Conditions coat and skin with aloe, sunflower oil
                                                                           they don’t forget to
                                                                           reorder them.
                                                                                                         and colloidal oatmeal.
                                          All Pets products are                                       • 237 ml
                                          made in Idaho, USA.

19   Product Training Guide                                                                                                                                         20
Whiff Box   Scentsy Club

     WHIFF BOX                                                #ScentsyWhiffBox

                                                              Every month, Scentsy curates
                                                              a fresh assortment of new,
                                                              trending and seasonal items
                                                              — a Whiff Box — for customers
                                                              to discover. Introduce Whiff
                                                              Box to your customers to help                     Fragrance on your schedule
                                                              broaden their interest in a
                                                              variety of products and
                                                                                                   Scentsy Club is a monthly subscription service that lets your
                                                              increase sales.
                                                                                                 customers schedule regular shipments of Scentsy consumables
                                                                                                (aka the stuff that runs out), so their favourites are always on hand.

                                                                                                                                How it works:

                                                                                                             1                           2                         3
                                                                                                      Sign up and               Choose how                  Enjoy your
                                                                                                       pick your                 often you                  favourites!
                                                                                                       products.                  want it.

                                                                                                                          Always Get My Bar
                  Features and benefits:                                                                        If we discontinue a Scentsy Wax Bar that’s in your
                                                                                                                   subscription, we’ll keep making it just for you
                    • A surprise assortment of sample- and full-size products.
                                                                                                                       (as long as you keep it in your order)!
                    • An array of treats that may include wax, personal care items, cleaning
                       products, Laundry and Unplugged items.
                    • Whimsical packaging and a note from Scentsy that make our box
                       ready for gifting.
                  Sales tips:
                    • Share with anyone who loves to try new fragrances and products
                       each month, especially your consistent Scent of the Month customers,
                       to introduce them to a broader variety of Scentsy products.
                    • Follow up with Whiff Box customers the following month to see                   Kimmy, Instagram       Alicia, Instagram     Courtney, Instagram
                       what they liked and which products they’d like to reorder.
                    • Recommend that your Whiff Box customers take advantage of the                         Already set up? Share your #ScentsyClub faves!
                       convenience of Scentsy Club, and encourage customers already in
                       Scentsy Club to add a Whiff Box to their subscription.
                    • Whiff Box and Scentsy Club postcards are available through the
                       ProShop powered by Vistaprint.
                                                                                                                  Learn more at scentsy.com/ScentsyClub.
21   Product Training Guide                                                                                                                                                           22
Sales tips:
         • Encourage your friends and customers to
            make a wish list of everything they want.
            Show them how much free product they
            could earn if they host a party.
         • Follow up a week after delivering an order
            to answer any questions and make sure your
            customers enjoy their new goodies. One or
            two months later, ask if they’re ready
            to reorder.
         • Post examples of how you use Scentsy
            products on social media a couple times
            a week.
         • Attach your business card to samples and
            hand them out at your child’s next sporting
            event or activity.
         • Add a Scented Sticker to the printed
            marketing materials you hand out to
            customers. Perfect for postcards or
            catalogue pages to recommend new
            and favourite fragrances!
         • Familiarise yourself with Bundle & Save
            options to confidently upsell.
         • Download party invitations and thank you
            tags from Scentsy Success to add a pretty
            touch to your parties and orders.
         • Keep track of the fragrances your customers
            like so you can make recommendations and
            encourage them to subscribe to Scentsy
            Club if their favourites are discontinuing.
         • Collect and input customer contact info so
            sales reports populate better results. Use
            those for recommendations, follow-up and
            promoting Scentsy Club subscriptions.

scentsy.com
0800 917 6204 (UK)
1800 947 165 (Ireland)
                                                                   BARCODE FPO

The SCENTSY® word mark, the Scentsy® logos and the distinctive
product configuration trade dress of Scentsy®-brand warmers are
all registered and common law trademarks of and/or are protected
by design patents belonging to Scentsy, Inc., both in the United
States and internationally. © 2006-2021.
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