PRIZING THE PUBLIC POUND - THE PROGRESSIVE CASE FOR RIGOROUS STEWARDSHIP OF PUBLIC MONEY - Fabian Society

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CONTINUE READING
PRIZING
THE PUBLIC
POUND
THE PROGRESSIVE CASE FOR RIGOROUS
STEWARDSHIP OF PUBLIC MONEY

JOHN TIZARD AND DAVID WALKER
FOREWORD BY DAME MEG HILLIER MP

                           FA B I A N I D E A S N O. 6 54
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Fabian Ideas 654

First published July 2021
ISBN 978-0-7163-0654-2

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FABIAN IDEAS NO. 654

PRIZING THE
PUBLIC POUND
THE PROGRESSIVE CASE FOR
RIGOROUS STEWARDSHIP
OF PUBLIC MONEY
JOHN TIZARD AND DAVID WALKER

FOREWORD                                                     2
Dame Meg Hillier MP

EXECUTIVE SUMMARY                                            4

INTRODUCTION                                                 6
Effective stewardship of public money is essential

CHAPTER 1                                                   13
What’s the problem?

CHAPTER 2                                                   20
Auditing and assessing for outcomes in central government

CHAPTER 3                                                   29
Place

CHAPTER 4                                                   38
An opportunity and necessity for Labour

CONCLUSION                                                  44

RECOMMENDATIONS                                             45

ACKNOWLEDGEMENTS                                            48
FOREWORD
                         BY DAME MEG HILLIER MP

It may seem hard to get the average             Tony Redmond made some clear and
person excited about audit but David            well-placed recommendations but the
Walker and John Tizard are spot on that         government has been reluctant to agree
part of the legitimacy of government is         his recommendation for a system leader,
being clear and transparent about how           instead giving this function to the body
taxpayers’ money is spent. As they say,         that oversees private audit standards.
every pound saved is a pound to spend           The government is an antipathy to
on a priority.                                  anything seen as returning to this
   And yet the ramifications of the 2011        regime. The key is how to ensure that
Public Audit Act have been immense.             there is overview of the sector, skills
The abolition of the Audit Commission,          to deliver and a greater urgency about
the public body which oversaw and               ensuring the situation is tackled.
undertook all council audits and sector             It is not surprising that Walker
wide studies, has led to a situation            and Tizard, as two of the key figures
today where there are only three main           in thinking about this subject go
auditors left in the market. Add to the         beyond the current crisis and highlight
fragility of the private market the real        that value should take account of their
risk that as public auditors retire we          suggested ‘five Es’ – adding equality
will not have people with the necessary         and environment to economy, efficiency
skills to replace them and there is a lot       and effectiveness. And much of this is
at stake. Already we have seen delays           vital in central government too, as the
in audits increasing, leaving councillors       Public Accounts Committee, which
and citizens without information                I chair, has highlighted.
about councils’ finances as they make               Crucially, this report also highlights
decisions about the next year’s budget.         the need for auditors to see beyond just
   The government’s response to                 the bean counting and to assess the
the crisis in local public audit was to         risks ahead and the wider public value
establish the Redmond review. In it,            of investment. This would require a shift

                                            2
PRIZING THE PUBLIC POUND

in the public audit appetite of the private       warnings that auditors can flag, there
companies that now deliver this – when            is the perennial risk that good money
there is a choice between private work            will follow bad.
and council audits the bigger companies               We need a greater maturity of
go for the former. And for smaller,               thinking about how and what to
potential new entrants the risks and              audit and deeper recognition of its
costs are high.                                   importance. This pamphlet supplies
   Not every aspect of the authors’               a readable and accessible guide to
suggestions are easy to deliver – training        the discussion. Whether you agree
public auditors to look at wider issues           with the proposals or not, this
for example, on top of filling the gaps           document is an important starting
already in the market, is a decade-long           point for the discussion about why
task. But Prizing the Public Pound right-         audit really matters for delivery of
ly pushes the debate. Every minister              improved public services that will
and councillor should read this report.           make a measurable difference.
Audit which supports local politicians
and citizens to focus on the issues               Dame Meg Hillier is the Labour
and risks that matter is much needed.             and Cooperative MP for Hackney
And any right-thinking government                 South and Shoreditch and chair of
minister should see that without the              the Public Accounts Committee

                                              3
EXECUTIVE SUMMARY

During the pandemic, the way in                 money delivers maximum social
which spending decisions are made               value. The audit of NHS foundation
and checked – and contracts are let and         trusts, multi-academy trusts and local
monitored – has come under anxious              enterprise partnerships is no longer
scrutiny. We need to turn that concern          ‘public’. The audit of councils is in crisis,
into practical reform proposals. Labour         after the near bankruptcy of several
should recover and celebrate its strong         local authorities and central government
tradition of innovation in the mechanics        intervention in Northamptonshire
of effective spending.                          and Liverpool.
   But it is not just about demonstrating          We propose that public audit in
competence: old ideas about value for           England be reorganised, revitalised and
money need updating too. Effective              expanded. And we recommend a robust
spending should be economical and               approach to assessing public expend-
efficient and should secure policy goals,       iture assessment prior to committing
using the minimum amount to achieve             the expenditure.
the biggest result. Spending should be             Locally, we propose a new office
environmentally sustainable. Auditors           for auditing spending in places
should also ask searching questions             (by a Place Audit Office or PAO),
about who benefits, whose needs are             which would be responsible for local
served and whether spending makes us            public bodies and services including
more or less equal. The pursuit of social       councils, combined authorities, NHS
justice and rigorous accounting for             trusts, academies, multi-academy
social spending go hand in hand.                trusts, transport authorities, and the
   The time is ripe for reform. The audit       police, and also for auditing the overall
profession is facing profound change.           wellbeing of places. The PAO would
Confidence in company audit has been            work alongside the National Audit
badly shaken and professional standards         Office (NAO) and share resources. But it
have been called into question. As the          would have autonomy in recognition of
public sector has been fragmented,              local authorities’ democratic status and
so have arrangements for ensuring               the NAO’s responsibility to parliament,

                                            4
PRIZING THE PUBLIC POUND

independent from government. We                departments’ spending plans in
advocate the potential streamlining            advance. Do they deploy evidence of
and better aligning of the roles of the        previous policies; have departments
auditors and existing inspectorates such       modelled how they will be experienced
as those in education, health and social       on the doorstep, by people, in places,
care, and police, fire and rescue. There       with what environmental consequences
is scope for more collaborative work           and effects on equalities? This office
between the inspectorates and auditors.        should be an avaricious consumer
Local public bodies should collabora-          of value for money studies from the
tively assess their spending plans.            independent NAO and ensure that
    At the centre, government should           NAO audits are responded to.
create a new function, jointly in the             While this pamphlet focuses on rev-
Treasury and the Cabinet Office.               enue expenditure, the same rigour and
This Office for Spending Effectively           approaches for assessing and auditing
should check the deliverability of             should apply to capital investment.

                                           5
INTRODUCTION
                       EFFECTIVE STEWARDSHIP OF
                       PUBLIC MONEY IS ESSENTIAL

How we account for and audit spending            audit is now embracing equality and envi-
public money has never been more                 ronmental sustainability, not just efficiency
vital and – a word not often used                and effectiveness. There are five Es rather
in this context – exciting. To make              than the traditional three of efficiency,
a plausible case for more spending               effectiveness and economy. If a health trust
demands evidence that money will be              underserves people living in low-income
spent effectively on services and support        areas or if the take-up of council services
for those in need. The notion of value for       (or vaccinations) among ethnic minorities
money asks: whose needs, whose benefit           is disproportionately low then those social
and do these services make a difference?         facts say the organisation is failing to deliver
    This requires those responsible for          all-round value for money.
making spending decisions to be clear
about what they are seeking to achieve
and to assess spending proposals before             The 5 Es of value for money
committing the expenditure.                         • Effectiveness.
    It also requires penetrating audit of           • Efficiency.
this spending, and for audit reports to be          • Equity ensuring fair allocation
taken seriously and used to improve public            of resources to meet need.
service effectiveness and accountability.           • Equality – pursuing both equality
    Audit in the 21st century has to try              of opportunity and addressing all
to capture sustainability and account for             forms of inequality.
climate change. It has to fit people into           • Environmental sustainability.
assessing how a council, government
                                                    All expenditure proposals should
department or police force operates – the
                                                    be assessed against the 5 Es.
people who provide the service as well
                                                       All expenditure implementation
as those who receive it. Just as economics
                                                    and its impact should be audited
is emancipating itself from a narrow,
                                                    against the 5 Es.
distorted focus on price and efficiency,

                                             6
PRIZING THE PUBLIC POUND

   In addition to assessing performance         to know, better than we know now,
against the 5 Es, all public audit should       whether spending delivers and to whom.
continue to sharpen its focus on                    Audit deserves its place in the political
financial management, the quality of            spotlight for the reason that sound
governance, probity and adherence to            management of public spending is vital
the seven standards of public life found        if the public is to assent to increased
in the Nolan principles.                        spending. If the public lacks confidence
   This pamphlet is aimed at progressive        that public money is being spent to best
politicians especially those in the             purpose, they will withdraw their consent
Labour party. The 5 Es are aligned              to being taxed. Every public pound must
with the values, aims and policies of the       be assessed in terms of its public benefit.
party. Labour in UK government – and            That entails both a more rigorous audit
indeed in power locally and regionally          of money already spent and new ways
as well as in devolved administrations –        of informing spending decisions before
will always wish to deliver its policies        they are made. It requires fresh thinking
to maximise impact and will want to             about time (so we can model the effects
use limited funds (and they will always         of spending on environmental sustaina-
be limited given the demands for their          bility) and about people (so we can gauge
application) efficiently and effectively.       who is left out, which places gain and the
Every pound spent ineffectively or              effects spending has on the wellbeing
inefficiently is a pound not available          of staff and citizens).
for spending on priorities.                         This pamphlet focuses on England
   The Covid-19 emergency has thrown            but many of the issues raised and the
up instances where public money has             proposed solutions would be applicable
been misspent. Following years of               across the four nations of the UK, and
austerity, auditors are asking themselves       some are directly relevant to the role
whether they failed to warn of impend-          and opportunities for a UK government.
ing problems with contractors or even               As would be expected from a Fabian
the solvency of public bodies. Audit is         Society publication, this pamphlet
not merely a technical area, best left to       is written from a social democratic
dusty professionals. It is an essential         perspective and whilst it seeks to
public function, and supports all those         persuade the Labour party to embrace
arguing for higher spending on social           radical reform as part of its ‘build back
services. Without it, we can not know           fairer’ programme, most of the proposals
whether spending works.                         should be a platform for good govern-
   The Labour party, along with all             ment for all responsible political parties.
advocates of a more dynamic, interven-
tionist state, should welcome auditors’         THE NEED TO PERSUADE
work. At best they offer evidence of            Labour must make the case for signif-
what the state can do. Those who want           icantly increased public expenditure
to constrain government and diminish            that meets the needs of communities
spending need audit too. Both have              and places. It has to adopt a programme

                                            7
FABIAN IDEAS NO. 654

for investment in social and physical              evidence. Better and wider auditing
infrastructure, to create a fairer and             of spending would not in itself change
more equal society and address regional            attitudes but the willingness to pay
and social inequalities. It may have               might increase and negative perceptions
to increase taxation progressively to              of the public sector might soften if we
fund some of this expenditure whilst               addressed the quality of how public
also using borrowing and central bank              money is used and its contribution
finance. Such an approach requires                 to thegoals of a more equal, fairer
public support and confidence in gov-              and greener economy and society.
ernment stewardship of public money.
It also requires evidence that, unlike             A NEW ARCHITECTURE FOR PUBLIC
the current Conservative government,               AUDIT AND VALUE FOR MONEY
a Labour government would have the                 That means looking afresh at the
commitment and policies to ensure                  architecture of how spending is planned,
effective fiscal stewardship.                      delivered and its effectiveness assessed,
    To what the Institute for Fiscal               both inside central government in
Studies calls “substantial and mounting            Whitehall and Westminster and inside
pressures on the NHS, schools and other            the local bodies with which people
services” must be added the wider costs            have most dealings – councils, clinics,
of ageing, of infrastructure, of reducing          Environment Agency and Department
the aching gaps in productivity and life           for Work and Pensions offices. Audit is
chances within England, the demands                the keystone in the arch. As the NAO
of 21st century defence, and preparation           says: “Independent auditors have a key
for further pandemics, among the many              role in supporting effective stewardship,
pressing calls on the public purse. That           governance and accountability. This role
does not immediately necessitate higher            is important at any time, but especially
taxation; a great lesson of recent years           so when available resources are scarce.”
has been that fiscal and public financing              Without an accurate and trustworthy
policy including the role of the central           record of income and expenditure –
bank can and has to be far more flexible           without the beans being counted –
than traditional textbooks and many                political and policy talk remains foggy
economists used to claim. But the people           and rhetorical. The circuitry of cost and
of England, along with citizens of the             accounts discussed in this pamphlet
rest of the UK, must engage with the               exists to serve a purpose – to build and
prospect of paying more tax. As a pre-             run nurseries and clinics and affordable
condition, citizens have to be supplied            housing and ensure people get needed
with evidence, in the face of media and            benefits. We argue here for the tradi-
political attacks on public services. The          tional Es of audit to be augmented by
response to Covid-19 has bathed them               the Es of environmental sustainability,
in a positive light but scepticism persists.       equality and equity. It is something the
    Audit is an essential strand in that           Johnson government seems to accept.

                                               8
PRIZING THE PUBLIC POUND

   Value for money does not therefore               With that list we have moved
   mean simply selecting the lowest              a considerable distance from the aims
   price, it means securing the best             and objectives of traditional audit, and
   mix of whole-life quality and                 perhaps also from the skill set of trained
   effectiveness for the least outlay            accountants. But their professional
   over the period of use of the                 bodies are alert. ‘Audit’ should embrace
   goods, works or services bought.              analysis, data collection, organisational
   Value for money also involves …               design and what might be called soci-
   assessment … to provide confidence            ological imagination – to see how the
   about its probity, suitability, and           balance sheet impinges on individuals,
   economic, social and environmental            their families and their places.
   value over its life cycle.
                                                 REGENERATING PUBLIC AUDIT
That commitment was made in the                  Public auditors check the arithmetic
Green Paper, Transforming Public                 and verify probity and legality on
Procurement, published in December               a council’s expenditure. But we cannot
2020. It needs to extend to all public           just leave it there. Trusts, departments
spending decisions.                              and local authorities exist within a state
    Traditionally, auditors come in after        system but also within an ecosystem of
budgets have been set and spending               residents, service users and companies.
committed. They check whether decisions          Interactions between these also need
taken are lawful; they are meant to blow         to be audited. So too must interactions
the whistle if the sums do not add up            with the physical ecosystem, atmos-
or if the absence of invoices may point          phere and climate.
to fraud. The importance of that ‘bean              A local authority might have let
counting’ must be emphasised. Public             a contract for rubbish collection and
money that is lost or stolen is money that       recycling to a company owned by a shell
could have been spent on children’s well-        outfit based in a tax haven. The contrac-
being or economic advance. Liverpool             tor might underpay its staff, leaving them
is a sad example of what happens when            struggling to get by and relying on social
financial discipline goes awry.                  security – paid for out of another public
    But audit needs to do more. Where do         purse. Or the company might seek cheap
the beans came from; are the plantations         ways of disposing of refuse, causing
sustainable; what environmental costs            pollution. Audit should not be confined
were incurred by transporting them;              to a single organisation’s balance sheet.
what does coffee production do to and            Costs and benefits spill out and over.
for the fieldworkers and their families,         Spending by a police force on dealing
what is their cost schedule? Last, but by        with people with mental health difficul-
no means least, what about the quality           ties is not cost-effective if it is inflated by
of the brew: does it justify the price           an implicit transfer of cost from the NHS,
charged, does it offer in the widest             which has no properly funded night-time
sense value for money?                           crisis services.

                                             9
FABIAN IDEAS NO. 654

   The conventional balance sheet in              treatment? How well do they, on the
the private sector is being reappraised.          other hand, reflect the social and ethnic
The Institute of Chartered Accountants            composition of the areas they serve
in England and Wales (ICAEW) has                  in their recruitment and promotions;
challenged its members to reflect                 do they pay their female staff fairly;
on an “unprecedented level of public              do they make an effort to maximise
scrutiny” of what they do and pick                opportunities for all, including those
up lessons from, for example, the                 with disadvantage and disabilities?
spectacular collapse of the public service        Accounting for equality is in its early
contractor Carillion. Issues with private         stages. But the modern public auditor
sector audit have consequences for the            should welcome the task of putting
public sector.                                    numbers on equalities and rolling
   Auditors cannot offer assurance to             them on to the balance sheet.
the public (or indeed to shareholders                Financial audit tries to be
of private companies) if no account is            comprehensive – does this statement
taken of depleted resources, or carbon            of accounts include all obligations (and
released; environmental damage and                credits). So what if a city council takes
contributions to climate change must              no action despite evidence of mounting
also be deducted or presented from                pollution? Who notates the ensuing
bottom-line earnings. This work is all            costs, visited on children breathing in
the more necessary when public bodies             dirty air or, according to new evidence,
have pledged themselves to reach                  a higher incidence of macular degen-
zero-carbon emissions and internation-            eration among older residents? Some
ally agreed climate goals.                        of those costs are crystallised in other
   Audit should go further. Public                organisations’ balance sheets, those of
service depends on staff wellbeing                NHS trusts for example. Auditors’ tradi-
and conditions of employment. It also             tional skills need enhancement. A note
depends on the staff of contractors               on the accounts, or accompanying public
and how they are treated, as well as              interest report, should refer to environ-
on business suppliers, charities and              mental degradation, and the costs and
voluntary organisations. Alongside                harms it may generate in future years.
the direct impact of government run               Those costs are not all financial. They
indirect effects. A full audit also has           are social and human; they are about
to reckon with what does not happen               what we value.
when public bodies fail to exercise                  Citizens at large may be uninterested
their powers. Mapping such unintended             in the detail of governance, especially
consequences for society, culture and             financial governance. But electors do
economy is no easy task. Do public                sniff out incompetence. We believe that
bodies knowingly or unknowingly                   embracing transparent and rigorous
contribute to disparities in life chances;        means of planning, then assessing
does the way they operate sharpen                 spending, would both enhance public
people’s sense of exclusion or unfair             confidence and help to dispel the fatal-

                                             10
PRIZING THE PUBLIC POUND

ism that is both destructive of democracy        spending and chaotic, last-minute
and a breeding ground for extremism.             decision making”. We argue here
                                                 for a revamping of the entire public
AUDIT, SPENDING AND                              spending cycle. Audit findings have
PROGRESSIVE POLITICS                             to be fed back and become evidence
A century ago, a distinguished member            justifying (or not) subsequent spending
of the Fabian Society railed against             decisions. A continuum embraces
auditors. These auditors had certified           pre-spending planning and a calculus
spending on hungry children by                   of practicality. Too often, policymakers
Labour local authorities as ‘excessive’          have assumed implementation will
and so were a menace, said William               take care of itself. Ministers and senior
Robson in a 1925 pamphlet. This was              officials ordain; someone else picks
a time when a Labour-led council in              up the pieces. The audit continuum
Poplar had led a rates rebellion so that         extends through delivery into the
the council could address poverty,               assessment of value and effectiveness.
especially child poverty. Today, as then,        Conventional wisdom used to say that
audit must address social outcomes               audit, evidence, systematic planning
not simply costs.                                of spending are technical matters, best
    Audit is a tool. To link it with the         left to experts and we do not want to be
politics of austerity is a mistake; to           ruled by them. A plethora of ineffective
leave it to those advocating cuts and            policies proves how mistaken that
spending constraints is to miss a great          line is.
opportunity. The case for spending                  One of the most dismaying findings
more is made a lot more convincingly             in Deborah Mattinson’s account of what
by those who want to ensure public               people in “Red Wall” constituencies
money is spent wisely and well – and             think is how they wait fatalistically for
that expenditure and its impact are              a policy to go wrong, anticipating how
rigorously audited. Labour should not            they will then blame the politicians.1
just champion value for money, it should            Polling evidence showed that,
engage with the debate about what                despite the popularity of some of
constitutes value. By assuring the public        Labour’s ambitious spending plans in
that spending offers value, the political        the 2019 manifesto, there was a credi-
left starts addressing a fundamental             bility problem, with a significant pro-
political question: how to persuade              portion of the electorate concerned that
people to pay (more) tax when this               the proposed levels of spending would
is necessary.                                    neither be affordable nor deliverable,
    When she was Labour’s shadow                 and certainly not without increases in
chancellor Anneliese Dodds MP called             taxes for the majority of the population.
for, “an end to poorly targeted public           Labour’s costed analysis of its spending

1
    Deborah Mattinson, Beyond the Red Wall, Biteback, 2020

                                            11
FABIAN IDEAS NO. 654

plans was insufficient to overcome this             As we will argue later in
lack of trust. This problem was not new:         this pamphlet, this does not mean
it had been an electoral issue for Labour        that Labour should lack ambition
since before the 2010 general election.          for increasing public expenditure
    Labour has to have clear plans               and public investment. We are
and proposals to demonstrate that in             concerned that Labour can win
government it would be a prudent and             power and then maximise the
effective steward of the public finances,        impact of such expenditure
and public expenditure in particular.            for the public good.

                                            12
CHAPTER 1
                           WHAT’S THE PROBLEM?

Both public and private sector auditors          present and future, staff, service users,
are reflecting on the relevance of their         creditors included; in the public sector,
work today, amid mounting alarm over             audit has to be sensitive to how citizens
inequality and climate change. A wider           experience service delivery and how
definition of audit is now needed, going         service delivery may, unwittingly or
beyond finance and its traditional               deliberately, discriminate between
concerns with accuracy, legality and             them. The balance sheet for, say,
honesty in accounting. These concerns            a local authority and a health trust
remain vital tasks for professionals             can no longer be audited in splendid
but need to be absorbed into a more              isolation. The audit function has to
open and civic idea of assurance. Is the         span public services in places and
public pound being spent to maximum              address how decisions made at one
effect; is it being spent fairly? Key            layer of government affect another.
concepts such as value for money and                The old concept of stewardship
effectiveness have to be made fit for the        must now extend to other dimensions.
21st century when organisations must             In assessing risk, the accounting
also account for their carbon output             trail cannot stop today, tomorrow
and for their contractors’ pay rates.            or even in 10 years’ time – when the
   Change is coming in private                   planet will be even warmer and climatic
sector work as well. Accountancy’s               conditions further changed, with all its
professional rules try to assure accuracy        consequences for profitability, income,
in calculating earnings, profit and loss         for staff, for estates and the bottom
and viability. But as PwC’s UK head of           line. Organisations, public and private,
audit puts it, financial statements must         generate waste and consume irreplace-
also reflect a ‘new reality’ in which            able natural resources: wider costs
‘external issues’ impact on companies.           and benefits usually go unreported.
Auditors have to listen to all those             Meanwhile, the interests of staff must
with an interest in the organisation’s           also figure in the accounts. What about

                                            13
FABIAN IDEAS NO. 654

the ratio between lowest paid and chief         wanting and urged changes in the
executive; which people comprise the            law to ensure that auditors reported
board’s remuneration committee and              in public, returning to the original
what are the social costs of employing          intention behind the audit of corpora-
staff on zero-hours contracts, possibly         tions – to give assurance to shareholders
shifting one organisation’s risk to             and other users of company accounts
another – or from the company                   that they were a fair and true picture of
to the state?                                   commitments present and future. Asked
                                                to look at the FRC, Sir John Kingman –
TRUTHFULNESS                                    a former Treasury mandarin – proposed
In recent times auditors’ reputation            replacing it with a genuinely public
as truth tellers has suffered damage.           body to supervise audit. The Johnson
Reform is urgent. One strand touches            government appears to acknowledge
the very heart of market capitalism.            the problem and hesitantly says a new
Lenders and shareholders depend                 organisation will be created.
on accounts of profit and loss. To be               The review found the concentrated
trusted to draw them up accurately              nature of the market in company audit is
and impartially, auditors have to be            part of the problem. The ‘big four’ account-
independent of the company directors            ing and consultancy firms, EY, Deloitte,
who appoint them because the latter             KPMG and PwC, audit 98 per cent of FTSE
may have an interest in an incomplete           300 index companies. Kingman called
picture or even deliberate omissions.           for an end to such ‘dominance’. The same
Confidence in company audit has been            handful of firms also dominate in public
badly shaken in recent years, even              audit and are big providers of consultancy
leading Grant Thornton’s Jonathan Riley         and advisory services to government and
to propose that the choice of auditors          the NHS. In the public sector the big four
should be nationalised: the auditors            are more like the big five with one firm,
of public limited companies should be           Grant Thornton, carrying out 40 per cent
chosen not by the directors but by an           of audits for England’s councils and
independent state commission.                   police forces.
   Audit reports have become
unreliable. The Financial Reporting             CONTEMPORARY PROBLEMS
Council (FRC) said too many company             WITH PUBLIC AUDIT
audits were sub-standard; too often             Public audit has been in retreat for some
auditors were not challenging directors’        years. Over three decades the audit of
decisions. But the FRC was part of              public bodies outside Whitehall has
the problem. Ostensibly a watchdog              been broken up and privatised.
and supervisor of auditing, its status             And of course the public sector
was ambiguous – it was an unstable              landscape as a whole has changed.
amalgam of public and private interests.           The 1997–2010 Labour government
   The Brydon review in 2019 found              created foundation trusts in the NHS
the quality and effectiveness of audit          in England and empowered them

                                           14
PRIZING THE PUBLIC POUND

to arrange their own audits. The                 system allows. Spelthorne Council
Conservative governments since 2010              launched a foray into the property
have moved most schools out of local             market, trying to secure a stream of
authorities into multi-academy trusts            future revenues from buying hotels
which are responsible for their own              and factories. The London Borough of
external audits. The Cameron-led                 Croydon, too, sought a way out of the
coalition government abolished the               austerity and funding cuts imposed on
Audit Commission, allowing councils              it by central government by acquiring
to escape a standardised public regime           property for revenue which proved very
and arrange their own audits. The                risky and led to very serious financial
NAO remains the UK’s supreme audit               problems. Auditors seemed unable or
institution and the auditor of central           unwilling to blow the whistle in time.
government departments; although                     The report from Max Caller on
it does use private firms, it retains            political and financial management in
control and assures quality. The NAO             Liverpool City Council has identified
now produces codes for the audit of              that as much as £100m of public money
foundation trusts and (since 2015) for           is believed to have been squandered
councils, but vast amounts of potentially        by a ‘dysfunctional’ council and there
useful data about the 5 Es are kept              are police enquiries relating to alleged
locked up within fragmented audit                corruption. The story poses questions
arrangements. ‘Professional restrictions’        about audit and whether it was muscu-
inhibit data sharing, the NAO has said.          lar, assertive and independent enough.
It added that many local public bodies               Although there are different issues
are involved in various partnerships,            involved in cases such as Northampton-
with other public bodies as well as              shire (poor leadership and stewardship),
with the voluntary sector and private            Liverpool (alleged corruption) and
companies. “Local auditors, however,             Spelthorne – (questionable investments
are only able to report on arrangements          which came adrift), all of these examples
in place at the individual body”.2               cast doubt on the effectiveness of the
    Since 2010, councils, desperate to           external audit.
continue providing services as their                 However, audit is only one element
grants were cut and they were forbidden          in the system. Much depends on
from raising council tax, have resorted          councillors, their powers, probity
to desperate measures. Some reduced              and the overall financial condition
what they were prepared to spend on              of local government during austerity.
internal and external audit and public               The FRC, which had been
information. Conservative-controlled             given a paradoxical role in monitoring
Northamptonshire County Council                  council audits despite having no role
came as near to bankruptcy as the                in regulating council accounts, found

2
    Auditing Local Government, March 2020

                                            15
FABIAN IDEAS NO. 654

60 per cent of them did not meet its              the Treasury has created over the years,
quality standard. The Kingman report              including the so-called Magenta Book
said local audit should be fundamentally          with its guidance on how spending is to
rethought, to improve scrutiny, quality           be evaluated, is curiously deficient. How
and leadership – a conclusion endorsed            spending is being directed to secure
by the subsequent review led by                   stated outcomes often goes unexplained
Sir Tony Redmond. A 2019 inquiry by               and the story of how previous spending
the House of Commons Public Accounts              plans have fared goes untold.
Committee found a fifth of local public               Even statutory requirements to
bodies lacked ‘proper arrangements’ to            undertake equality assessments have
secure value for money, with a dearth             not been universally effective. Similarly
of relevant information.                          consideration of the impact of proposals
   Devolution might have been an                  on the environment and sustainability
opportunity to compare and contrast.              is patchy and there are many examples
In Wales, Northern Ireland and                    of such consideration being pushed
Scotland, new audit offices were                  aside to make way for short-term
established covering both central                 political objectives.
government and local services. This                   Here is the tie-up with audit, in the
welcome development seemed to offer               wider sense. Before spending plans are
a way of following the public pound               approved, they need to be examined
attentively from decisions made by                in the light of what is known about
ministers all the way to how public               delivery and service design in the past
services were experienced by the public.          and, often, why they failed. Whitehall
But few studies have captured the                 departments plan their spending and
performance of these offices. At UK               make allocations without enough knowl-
level, little effort has been made to             edge and understanding of the (local)
evaluate the differences between the              public bodies that actually provide the
countries. Audit arrangements cannot              service. A vast amount of evidence about
be separated from questions of size, the          implementation either goes uncollected –
relationship between centre and locality,         which we discuss later – or is not used
councils’ autonomy and, critically,               by the centre.
how much they have to spend.                          This failure fully to assess revenue
                                                  expenditure proposals can lead to:
PRE-SPENDING ASSESSMENT                           • Reducing the impact of proposals.
Spending totals are set periodically – the        • Short-term considerations being
latest review is supposed to be starting               given preference over fulfilling
in autumn 2021 – and the Treasury                      longer term strategic objectives.
aims rigorously to enforce the DEL, the           • Unintended consequences
departmental expenditure limits. Bids to               within and between
invest are supposed to fulfil the detailed             departments and agencies
appraisal criteria set out in the Treas-               including potential additional
ury’s Green Book. But the apparatus                    expenditure pressures.

                                             16
PRIZING THE PUBLIC POUND

•   Non-alignment between expendi-                too. The PAC picks up only a small
    ture and policy goals.                        proportion of NAO studies; other
•   Negative societal, economic                   Commons committees – though they
    and environmental consequences                can commission NAO work – make
    of expenditure decisions.                     much less use of its capacity.
•   Weaker accountability if there                    A glaring absence – regretted in
    are no tangible impact targets.               successive reports by the PAC – is
                                                  that no office, department or function
WHITEHALL AUDIT                                   takes responsibility for the system of
Under the leadership of Margaret Hodge            government as a whole. Money voted
MP, chair of the House of Commons                 by parliament is allocated and disbursed
Public Accounts Committee (PAC) from              by the Treasury, which often seems
2010-2015, and the comptroller and                to refuse responsibility for how well
auditor general, Sir Amyas Morse, the             it is spent, on whom it is spent and –
public audit regime in central govern-            critically – with what consequences for
ment was reinvigorated and broke new              sustainability or equalities. Report after
ground in the manner of scrutinising              report from both the NAO and the PAC
departmental performance and calling              have identified large gaps in core skills,
senior civil servants retrospectively             including procurement and contract
to account. The work has continued                management. Too many drew attention
under their respective successors,                to the failure to address previous
Meg Hillier MP and Gareth Davies.                 findings, for which neither senior civil
The NAO retains a strong reputation               servants nor ministers are held account-
as a rigorous and genuinely independent           able. Departmental select committees
scrutineer of value for money in central          spend too little if any time on considering
government and its agencies. But its              NAO reports, leaving this task to the PAC.
capacity is limited. Despite forays into          This is a serious omission.
following the public pound into the                   There is no duty on ministers or
accounts of contractors, the activities of        senior officials to respond in action
companies largely escape scrutiny even            rather than simply words to NAO
when their balance sheets are heavily             reports. Too often, this can lead to NAO
dependent on the state.                           reports referencing earlier reports which
    The effectiveness of the NAO also             have not been adequately addressed.
rests on the willingness and ability of           There is no office in Whitehall to check
the civil service to collaborate and adopt        how departments have responded and
its value for money recommendations.              to hold them to account.
The Treasury is supposed to oversee                   The Blair-Brown Labour government
this takeup, but its interest is fitful.          began moving towards trying to
Often senior civil servants still give            examine, analyse and target spending
the impression of reluctance to make              across the “whole of government”. The
the best of audit. The enthusiasm of              Treasury now prepares accounts for
MPs to use NAO findings is variable,              the entirety of the state’s income and

                                             17
FABIAN IDEAS NO. 654

expenditure, subject to audit by the              probity, compliance with the Nolan
NAO. Together with the projections                principles of public life, the effectiveness
regularly made by the Office for Budget           of the goods and services procured,
Responsibility, Whole of Government               and the competency of procurement
Accounts look forward to the state’s              and contract management.
balance sheet in decades to come –
critically important when pension                 A TRIPLE CHALLENGE
obligations are being stoked and higher           That ministers and their special advisers
education funding rests on loans that,            might be tempted to rush decisions and
although repayable in principle, will             take shortcuts may be regrettable but
never be redeemed. But this data has              is not unprecedented. Unsupervised
not been fully exploited.                         contracting was how government
                                                  used to operate – in the 18th century.
LESSONS FROM COVID-19                             The modern British state, at least from
During the Covid-19 pandemic, how                 the middle of the 19th century onwards,
public spending decisions are taken               was fashioned on the principle of
and checked has come under intense                merit. Applied to public procurement,
and anxious scrutiny. Something has               grant-giving and civil service recruit-
gone wrong. Both in support packages              ment, competition is supposed to be
for households and businesses and the             fair, even-handed and open. Indeed this
procurement of services and personal              was the genesis of the audit profession,
protective equipment:                             as merit-based government demanded
                                                  open assessment of honesty, economy
    There is evidence that government             and effectiveness. The word audit used
    has not always spent money                    to mean a hearing. Audit was a way of
    effectively – both by paying over             informing the public of how well com-
    the odds for the outcomes achieved            munal powers were being used. District
    and by spending money in ways that            auditors and, from the mid 19th century,
    achieved no clear policy objective . 3        the comptroller and auditor general were
                                                  invested with wide-ranging powers of
The Institute for Government found only           investigation (recently supplemented
a small proportion of contracts were let          by powers of review).
competitively and 2020 saw the highest                That old sense of civic mission
number of ‘ministerial directions’ for            needs to be reinvigorated. Major
decades – these are formal instructions           reconstruction of audit in English local
to permanent secretaries to go on with            government is overdue but, as we
a policy or spending decision despite             suggest later, cannot be accomplished
their (financial or other) concerns.              without a parallel restructuring of how
Major questions have emerged over                 central government spending decisions

3
    Institute for Government, Whitehall Monitor 2021

                                             18
PRIZING THE PUBLIC POUND

are taken and followed. Recently and             institutions, notably the NAO, remain
especially during the pandemic, what             in place. Fresh thinking is needed about
Peter Hennessy calls the genetic code            the content and structure of audit,
of British public administration has been        especially on the opposition benches.
damaged. But strong traditions and               We hope to offer some pointers.

                                            19
CHAPTER 2
                        AUDITING AND ASSESSING
                           FOR OUTCOMES IN
                         CENTRAL GOVERNMENT

UK central government has been                      In addition to its bread-and-butter
battered by damaging allegations of              work as the external auditor of depart-
cronyism in public appointments. The             ments, the NAO has amassed a large
commissioner for public appointments             body of value-for-money studies. For
is alarmed. The civil service has                those who care to look, here is a trail
been threatened amid high-profile                of evidence on how well the government
departures from its senior ranks.                is working with multiple pointers to
But aspects of the state remain in               how it could be improved.
good health, notably three institutions             The NAO regularly reports high
responsible for the collection of vital          take-up of its work. It claims substantial
data. The independence of these data             savings, £1.1bn in 2019–20. The Treasury
organisations is precious and MPs who            says it follows up recommendations
value good government should pay                 made when the Commons Public
the closest attention to whether they            Accounts Committee holds hearings
are adequately financed and how they             on NAO reports. During 2019–20, the
are governed.                                    government says it accepted 275 of
    The most recent, the Office of Budget        the PAC’s 300 recommendations. Yet
Responsibility, provides a counterpoint          successive investigations find similar
to the politics of the exchequer. The            problems inside departments. Shelves
Office for National Statistics proved its        groan under the weight of yesterday’s
worth during the Covid-19 pandemic               audit reports; they should be read today,
and will again in delivering the 2021            before tomorrow’s spending decisions
census in England. But, of vital impor-          are finalised. There is scant evidence
tance in both counting what the state            that effectiveness and efficiency – let
does and in holding it to account is             alone attention to environmental
the NAO.                                         sustainability and equality – have

                                            20
PRIZING THE PUBLIC POUND

been improving over time in the                    In recent years, the NAO expanded
machinery of state. The problem is one          thematic studies but they do not
of implementation and application.              encompass the NHS and English local
And that leads to the Treasury – which          government, at least not in the detail
oversees the separate ‘internal audit’          of spending by individual councils and
function within Whitehall – and the             trusts. Comparing the 3 Es between
paradox of tight financial control              health trusts and councils is very
and lax oversight over effectiveness            difficult, let alone their record on
in public spending.                             environmental sustainability or
    The NAO is the UK’s supreme audit           equalities. In the next chapter we
institution but there is what professor         look at how this gap might be filled.
Patrick Dunleavy of the London School           Another grey area is the oversight of
of Economics called a ‘patchwork’ of            private contractors. Audit should follow
audit bodies and legislation across both        the public pound wherever it is spent,
England and the rest of the UK. A recent        including the conditions of employment
review of the internal audit of govern-         and the environmental and equalities
ment departments barely mentioned the           profile of contracting companies.
potential utility of NAO reports. Large
sums of public money are funnelled              WHOLE OF GOVERNMENT
into bodies, some of them quasi-private,        The Treasury compiles financial
where the audit trail goes cold.                statements for the whole of government,
Examples include housing associations.          audited by the NAO. This provides
Some of the 5 Es are invigilated by the         a rounded but high-level picture of the
powerful inspection bodies that oversee         state and its outlays stretching into the
health, social care and education.              future. The account has yet, as the NAO
Sometimes the NAO collaborates with             says, to incorporate the environment
them, for example in joint studies              and depletion of natural assets. Big
with Her Majesty’s Inspectorate of Con-         questions have yet to be solved around
stabulary and Fire and Rescue Services          accounting for spending on education
(HMICFR); sometimes Ofsted and                  and training. This is investment,
the Care Quality Commission (CQC)               boosting the capacity of individuals
pursue their own agendas regardless.            and the economy at large over lifetimes;
The need to audit and draw a map of             similarly, some NHS spending helps
effectiveness (shorthand for the 5 Es)          prevent ill health and enhances life
seems sometimes to be forgotten. The            chances, with positive effects on future
White Paper on integrating the NHS in           GDP and tax revenues.
England contained not a single mention             What is often lacking is a more
of audit, despite its consequences for          detailed understanding of how spending
the effectiveness of NHS trusts, for the        in one part of government affects – and
role of contractors and for the account-        may diminish the value – of spending
ability of the proposed integrated care         in another. In recent years, the NAO has
system boards.                                  found it hard to audit the Department

                                           21
FABIAN IDEAS NO. 654

of Work and Pensions because data goes            sidelining and hollowing out local
missing in the labyrinth of pensions              government in England. This amounts
and social security. But an all-round             to a ‘power grab’, according to professor
audit means looking in addition at how            Janice Morphet of University College,
spending by the DWP may be rendered               London. Yet, paradoxically, the centre
less effective because of spending                is weak. The UK government, the Public
(or lack of spending) in other areas.             Accounts Committee was solemnly
For example, how much of the increased            told by the former cabinet secretary,
spend on income support in universal              has ‘no corporate centre’. In between
credit and other benefits is attributable         the Treasury, Number 10 and the
to the pursuit by the business depart-            Cabinet Office, policies founder and
ment of low-wage employment?                      bright intentions corrode. The removal
                                                  of a dominant personality, Dominic
REWIRING CENTRAL GOVERNMENT                       Cummings, exposed the structural gap.
The Transforming Public Procurement               This is not new. Successive adminis-
Green Paper says:                                 trations have struggled to shape and
                                                  reshape this triangle. It is no accident
   The decision to invest public funds            that, to review how to make things
   into policies, services, projects and          happen in government after a year in
   programmes is subject to analysis              power, Johnson turned to the very man
   and appraisal to assess the public             tasked by a Labour prime minister to
   good that is expected to accrue                answer the same question two decades
   as a result of the expenditure. For            ago, Michael Barber.
   national spending this will have                  UK government is highly centralised
   been conducted in accordance                   but not in the sense of having knowl-
   with the HM Treasury Green Book                edge of outcomes and effectiveness. The
   guidance and subject to National               Institute for Government concludes that:
   Audit Office scrutiny.
                                                     By international standards the
Unfortunately this statement of intent               Cabinet Office and Number 10 offer
is not matched by reality. The Green                 limited policy and implementation
Book purports to be a generic guide to               support to the prime minister,
spending effectively but there are large             meaning that the UK has the worst
gaps between its precepts and spending               of all worlds: a highly centralised
decisions. It does not insist as it should           system of government without
on informing those decisions from                    the capacity to organise it from
previous scrutiny, including the efforts             the centre.
of the NAO.
    During Brexit and Covid-19,                   A refrain in successive reports from
ministers have been accused of                    Commons committees is that there is
centralising power, undermining UK                no ‘system’. No one takes responsibility
and in particular English devolution,             for public services as a whole. Data is

                                             22
PRIZING THE PUBLIC POUND

still not routinely shared between tiers         managed and experienced outside the
of government Citizens have to knock             confines of a single department. Central
on multiple doors: the local DWP office          coordination of capital spending has
is separate from that of HMRC with               proved a lot easier than revenue. Ad hoc
neither willing to share premises with           units have been created over the years to
the council or health trust. Contracting         try to cement the bricks, for example the
out often exemplifies the absence of             Infrastructure and Projects Authority.
holistic thinking. Ministers insist                 No mechanism connects political
companies are brought in to run welfare,         intention, programme and outcome.
housing or public protection, claiming           No one sits astride how policy becomes
savings will be made. The companies              departmental allocations which are
bid low and pay their staff less than            then delivered to people, in surgeries,
before; to survive, staff have to claim          in schools, in social security receipts and
universal credit, pushing up aggregate           in business support. Better assessment of
outlays. No one, including remarkably            what spending accomplishes should feed
no one in the Treasury, cares to join the        back into robust pre-spending planning.
dots and paint a rounded picture. There          That implies not so much a more power-
has been no systematic assessment of             ful centre but a cleverer, better informed
the all-round impact of outsourcing.             one that does not disdain delivery but
    The NAO has powers to seek data              actively incorporates learning from
and information from contractors, but            doing and learning from audit.
it should have unfettered access to
contractors’ financial arrangements              MAKING THE STATE MORE EFFECTIVE
including relations with parent compa-           Before spending decisions are finalised,
nies, executive remuneration policies,           government needs, according to the
tax policies and more.                           procurement report, “a strong strategic
    Assessments of public service                case that sets: a clear objective aligned
outsourcing should include an evalu-             to government priorities, a rationale for
ation of the impact of proposals and             intervention, and/or robust evidence
actual contracting on employment terms           and analysis for how different options
and conditions, the local economy,               for delivery”. But beyond this statement,
equality and the environment as well             what we need is a lasting commitment
as on other public sector budgets – for          together with fresh thinking about the
example a loss of employment resulting           mechanics through which evidence –
in extra costs for the DWP.                      especially the evidence from audit –
    The Treasury says it is in                   is amassed and applied in advance.
control. The language in its various                 Successive governments have failed
manuals – the green, magenta and                 to map the routes taken by their own
red books – implies coordination. But            policies. The austerity administrations
the UK central government remains                of Cameron and May made cuts in
a thing of silos, ill-equipped and often         spending without apparent regard for
oddly uninterested in how services are           indirect or unintended consequences.

                                            23
FABIAN IDEAS NO. 654

In pursuit of academy status for English          resulting in higher long-term costs.
schools, ministers forgot children with           Meanwhile delivery failure breeds
special needs and how their education             discontent and mistrust and may feed
was to be organised; they missed,                 extremist beliefs and politics. The history
knowingly or otherwise, the effect of             of policymaking says doing something
fragmentation on nutritional standards,           often leads to perverse results and may
affecting children’s ability to learn and         even harm the people and groups who
benefit from schooling, and on account-           are supposed to benefit. A perennial
ability. Delivery, says Lord Michael              temptation is to apply Elastoplast rather
Bichard, former chair of the NAO and              than find and deal with the cause of
permanent secretary at education,                 the wound. It is a mindset evident
has never been a strength of the civil            in the Treasury, under all parties: it is
service, whose leaders have too often             suspicious of arguments about spending
lacked respect for those who toil to              now to save later. Yet prevention is
deliver welfare, schooling and care at            more cost effective than palliation,
home. The failure of test and trace in            addressing structural causes (of poverty
2020 can be attributed, says co-chair of          or environmental degradation) is more
the NHS Assembly professor Sir Chris              effective than transient improvement.
Ham, to lack of knowledge of local                That may mean postponing action until
conditions or some ‘black box’ theory             investment has been planned and longer
of government in which you hand over              term effects mapped. Rhetoric does not
an entire function to a private contractor        design a workable policy. What sounds
in the spirit of let them get on with it,         good in a blog or article or in a speech,
let’s not bother about the detail. When           even in a manifesto, does not amount
he was head of the civil service, Lord            to a policy, let alone a coordinated
Kerslake once devised ‘accountability             programme of action. ‘Levelling up’
system statements’ offering assurance             may be an example.
on value for money and clarifying                     Government machinery in
lines of spending where Whitehall                 itself guarantees nothing. In politics,
departments were directly responsible             personality and culture will always
and where delivery responsibility                 trump structure and procedure.
belonged locally – but only a handful             Ministers, said the Commons Public
of departments bothered to write them             Administration and Constitutional
and the initiative petered out.                   Affairs Committee, are the ‘fulcrum of
    Michael Bichard notes that govern-            effectiveness’. But if much depends on
ments have a bias towards a one-shot              ministers’ capacity (and their desire to
approach. They rush into a policy for             deliver, especially the prime minister’s),
fear their time is limited. But the result        it is important also to recognise that
is often failure. Targets are missed and          there is a functional gap. It is evident
the people who are supposed to be                 in how dialogue between departments
helped receive no benefit. Badly targeted         and the Treasury and even budgetary
policies may have perverse consequences           allocations often betray ignorance

                                             24
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