President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...

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President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
Official Publication of the Academy of Clinical Science and Laboratory Medicine

                                                         Volume 48 Issue 1 Spring 2022

            President's Prize 2022
President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
contents              Volume 48 Issue 1 Spring 2022

          editorial......................................................................................................... 4

          message from the president................................................... 6

          features
          Age Proof: the new science of living a longer and healthier life............................ 8

          Are we effectively tackling misinformation........................................................... 12

Page 12   Coaching: A key to Transformation...................................................................... 16

          academy
          My Medical Science Career................................................................................. 18

          CPD...................................................................................................................... 22

          Updates................................................................................................................ 24

          My Lab.................................................................................................................. 25

          Students............................................................................................................... 28
Page 25
          Awards................................................................................................................. 30

          On the move......................................................................................................... 32

          The role of the Medical Scientist in the MDT....................................................... 35

          partners in pathology
          Beckman Coulter................................................................................................. 36

          HeathTech Ireland................................................................................................ 38

Page 30   research
          Merkel cell carcinoma with a concurrent squamous cell carcinoma:
          A case study......................................................................................................... 40

          An Investigation into the Prevalence of Vancomycin-resistant
          Enterococci within an Irish Hospital..................................................................... 42

          The Knowledge, Prevalence and Perception of Sexually Transmitted
          Infections (STIs) among the Third-level Student Population in Cork, Ireland...... 42

          President’s Prize – Project Abstracts................................................................... 43

Page 32   Obituary – Paul O’Rourke..................................................................................... 46

                                                                                       Spring 2022 • converse • 3
President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
editorial

T
        he Academy had been hoping the                                                                who encouraged Natalia to write the piece for
        BioMedica2022, postponed from 2020                                                            Converse. Other student and Medical Scientist
        could take place as normal in March.                                                          mentors Dr Debbie Corcoran, Helen Cregg
During the Christmas period we monitored                                                              and Dr Joan O’Keeffe are also pushing out
the impact of Covid-19 and latterly the                                                               boundaries winning awards and posting blogs.
Omicron variant on society and particularly                                                           This is so important in showcasing the work of
on the impact to the health sector, staff,                                                            Medical Scientists.
and management. As numbers continued                                                                     Congratulations to our President’s Prize
to increase in January it seemed unlikely                                                             winner, Julie Twomey and to Danielle Scally
BioMedica could deliver an audience in                                                                our case study winner. Great to see the work
sufficient numbers to make the event a                                                                during the pandemic of my former colleagues
success for exhibitors and visitors alike. The                                                        in Virology at St James’s acknowledged with
Academy also had to consider requirements                                                             their award from the CEO.
of exhibitors to arrange logistics, travel                                                               Early career scientists and students
etc as early as possible and that they                                                                feature with our President’s Prize competitors
needed us to call this before they began                                                              abstracts in our research section and under
to make arrangements. In early January,            Helen Barry                                        grad and published research. Keep an eye
the Academy took the reluctant decision to                                                            on our website for dates for President’s
postpone BioMedica until 27th – 28th March         UK) where she is Director of Operations.           Prize and a Webinar seminar for early career
2023. We will however hold BioMedica2022           Catherine previously held the position             scientists organised by our Engagement and
online on March 28th and 29th. Full                of Head of Operations for the Pathogen             Advancement Advisory Body.
programme www.acslm.ie.                            Genomics COVID Programme at Public                    Congratulations to those members on the
   The National Working Group to inform the        Health England (PHE) and was responsible           move. Mick Amoruso, Chair of our Clinical
Strategic Direction of Laboratory Medicine         for the service delivery of SARS-CoV-2             Chemistry Advisory Body is moving to the
and Services has been established. The             genomics in the UK and the continuous              Mater. Dr James O’Connor, Chair of our
terms of reference and membership of               genomic service improvement. Prior to              Engagement and Advancement Advisory
the group have been published. The first           joining COG-UK and PHE, Catherine was              Body, is taking up a position as lecturer in
meeting was held on February 24th. Our             working with the European Centre for               MTU. Susan Treacy has just taken over as CEO
nominee Marie Culliton is already hard             Disease Prevention and Control where               of HealthTech Ireland. I did an interview with
at work and is supported by Academy                she provided scientific and technical              her recently. The Academy has worked with
Council. Council are also consulting with          expertise for the analysis and interpretation      Susan and HealthTech Ireland in the past and
laboratory managers and members. We                of European whole genome sequencing                we look forward to continuing our partnership.
hope this group will set direction and             datasets and supported international                  The first Mentoring programme is now up
provide a blueprint for this review and that       outbreak investigations. Natalia Unrath is         and running. Expressions of interest are now
the knowledge, skills and competencies             well on her way to a great career in Medical       requested for our next programme.
of Medical Scientists will be recognised           Science, with her PhD studies and also                It was with great sadness I learnt of the
and permitting them to work to the top of          working in Connolly Hospital. I was pleased        sudden death of my former colleague at St
their licence, and reach their potential and       to see Natalia acknowledge some former             James, Paul O’Rourke. Paul was so cheerful
parity of esteem with their other professional     colleagues of mine, her lecturers Drs Denise       and always so helpful to me and all of his
colleagues in the laboratory.                      Drudy and Celine Herra who inspired                colleagues. I know the haematology and all
   I am delighted to feature so many               her love of microbiology and her Chief in          labs in St James’s were devastated at his
pieces from our Medical Scientists                 Connolly Hospital, Carol Tiernan. Carol had        lost. To compound the family’s tragedy, Paul’s
across the spectrum of their careers. Dr           the vision and leadership to accommodate           mother, who had been unwell, passed in the
Catherine Ludden is a Medical Scientist            her in the lab so that Natalia can work and        days following Paul’s funeral. Ar dheis Dé go
graduate from GMIT, has written about her          carry out her research. This is a model            raibh siad.
amazing career and her contribution to             that could be explored by other Chiefs to             I take this opportunity to remind Medical
COVID-19 epidemiology. She is a genomic            ensure clinical labs can hold on to more of        Scientists to renew their membership for 2022.
epidemiologist on secondment at the                our graduates and in time benefit from their       We need your support. Strength in numbers!
COVID-19 Genomics UK Consortium (COG-              expertise. Thanks to Dr Anne MacLellan,                                                Helen Barry

                                                         Editor: Helen Barry                         Converse is published three times a year. It is
                                                    Deputy Editor: Anne Mac Lellan                 utilised for information exchange, communication
                                                                                                        and continuing education, managerial and
                                                                                                    scientific, of the medical laboratory scientists of
                                                         Advertising: Roger Cole
                                                                                                                          Ireland.
                                                          Silchester Marketing Ltd.                     Publication of an article does not constitute
                                                 Tel: 01-285 9111 • Mobile: 087-2611597            endorsement by the Academy of Clinical Science
                                                  Email: roger@silchestermarketing.com                   and Laboratory Medicine of the products,
                                                                                                    techniques or organisations described therein.
  The Academy of Clinical Science and                                                              The Academy of Clinical Science and Laboratory
                                                           Production/Design:
         Laboratory Medicine,                                                                            Medicine is an educational and scientific
     31 Old Kilmainham, Dublin 8.                        Artworks Graphic Design
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            Fax: 01-902 2764                     Tel: 01-2751707 • Mobile: 086-2611598                   Members who wish to continue receiving
          Email: mail@acslm.ie                          Email: design@artworks.ie                  Academy publications should notify the Academy
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4 • converse • Spring 2022
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President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
message from the president

Message from the President
                             Like all of you, I too have begun to forget which year the pandemic
                             started. Could it have been 2020 and where did the last two years go?

                             For all of us – time waxed and waned in a haze of increased workloads,
                             new learning, new equipment, new analyses, new test protocols, new
                             committees, new guidelines, new SOPs, new ways of working. We
                             up-skilled, learning to communicate effectively from both 2 metres and
                             remotely.

                             IT connectivity has also remained a National issue, obtaining new
                             connections, staying connected, restoring connectivity and a realisation
                             that IT connectivity is central to the delivery of our Clinical Laboratory
                             Diagnostics and outdated systems can no longer be sustained.

                             The failure to match National Guidelines for Chronic Disease Management
                             with a review and investment in the requirements for Clinical Laboratories
                             including automation upgrades, order comms, delivery schedules and
                             immediate and future staffing requirements.

                             Despite all of our collective efforts, professionalism, and expertise as
                             Medical Scientists to support these National Emergencies, the issues
                             of staffing, adequate staff, staff retention, career progression and
                             staff burnout, remain. Despite regulation of our profession by CORU,
                             unlike other HSCP professions, this has served to fracture rather than
                             consolidate laboratory personnel, as unregulated and non - registered
                             laboratory staff and the ongoing creation of informal grades continue as
                             patient safety issues.

                             The Academy as your professional body has engaged with multiple
                             stakeholders and highlighted repeatedly at the highest level that career
                             progression is both crucial and central to staff retention. The patient,
                             indeed all patients, deserve the support of expert Medical Scientist
                             diagnostic practitioners, providing quality diagnostic services, evaluating
                             and guiding their diagnoses, in the day, in the evening, at night, the
                             weekend and in critical emergencies 24/7/365 across all laboratory
                             disciplines.

                             The Academy welcomes the establishment of the National Working
                             Group to Inform the Strategic Direction of Laboratory Medicine. The
                             Academy nominated representative is Marie Culliton and Marie will be
                             ably supported by sub- group consisting of Dr Irene Regan, Paudy O’
                             Gorman, Sinéad Creagh, Bernie Quirke, Helen Barry, Pat Mulhare and
                             myself. Marie has multiple years experience as a Medical Scientist and
                             Laboratory Manager, has been actively involved in our profession serving
                             as President of the Academy and internationally as president of EPBS and
                             is currently President Elect of IFBLS.

                             Now more than ever we need your support and engagement to ensure
                             your voice is heard, your expertise is recognised and valued, so as to
                             achieve the long term goals of adequate and expert staffing for Clinical
                             Diagnostic Laboratory Services, with career progression for all.

6 • converse • Spring 2022
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President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
feature

   Age Proof: the new science of
 living a longer and healthier life
by Professor Rose Anne Kenny,                                                                      temperature shock, sends electrical impulses
published by Lagom, an imprint                                                                     from peripheral nerve endings to the brain,
                                                                                                   triggering an increase in important chemicals
  of Bonnier books, 328 pp.                                                                        such as noradrenaline. In the interests of
      By Anne Mac Lellan                                                                           research for this book, I decided to end my
                                                                                                   warm morning shower with a cold drench.
                                                                                                   I fully concur with Kenny’s description of

D
        o you want to live longer and be                                                           body shock. You may well laugh! Anyway,
        happier and healthier? Then treat                                                          for the hardy souls among us (and this is
        yourself to Rose Anne Kenny’s new                                                          not easy for those of us who got wetsuits for
book, Age Proof, which contains a lively                                                           Christmas!), cold water swimming doesn’t
mixture of the ‘why’, the science behind                                                           just impart clarity to the skin and a healthy
aging, and the ‘how to’, strategies to age                                                         glow, there is also evidence to support
longer and better.                                                                                 associations with decreases in tension
   A positive attitude is key to successful                                                        and fatigue and improvement in mood and
aging. The truth of the old saw that ‘we are                                                       memory. So, when one of my colleagues
as young as we feel’ has been confirmed                                                            on our infection control team reminds me
by a number of studies including the                                                               that her family all swim in cold water without
ground-breaking work of Prof Rose Anne                                                             wetsuits and that our family are ‘wetsuit
Kenny and her team at TILDA (The Irish                                                             wimps’, I will keep quiet in future…it seems
Longitudinal study on Ageing). She states                                                          she might just be right.
that perceptions can override other factors                                                           Of course, it’s not enough to think you
that otherwise limit physical aging. Simply                                                        are younger than your chronological age, to
feeling younger than your chronological                                                            smile and laugh, and to douse yourself in
age slows the pace of aging, irrespective of           Or while you’re at it, expand that smile    cold water. Diet comes in for attention too.
diseases or disorders. So, it’s official, I am     to a full-blown belly laugh. There is an        Here, the advice is contrary to the usual
really 35 – with apologies to my daughter          entire chapter dedicated to laughter and        received wisdom. Skipping breakfast can
(chronological age 35) who may just have           purpose. Laughter is a social behaviour.        be good for you! The science is that our
grounds to contradict this.                        According to Kenny, we use it to bond and       metabolism slows as we age so we are more
   There are various key studies with respect      to communicate. As well as making us            likely to put on weight and develop ‘metabolic
to aging that we have probably all heard           feel good, laughter contributes to better       syndrome’ which includes increased blood
about but forgotten the exact details. Early       health by exercising muscles, increasing        pressure, high blood sugar, a large waistline
in the book, she discusses the eponymous           respiration and blood circulation and           and abnormal cholesterol or triglyceride
‘Nun study’ asking can you imagine being           improving digestion. Laughter also increases    levels. This syndrome puts us at increased
asked to take part in a study where the            endorphins, our ‘feel-good chemicals’.          risk of chronic health issues, including heart
researcher asks if you would not only be           It raises serotonin and dopamine levels         disease, stroke and diabetes. Kenny looks
willing to be examined in detail at regular        - endorphins which play a critical role in      to the diets of people living in the world’s
intervals throughout your life, but, at            pleasure, motivation, memory and reward.        blue zones, where people live longer and are
death, asks that you donate your brain for         So, with high endorphin levels, we feel calm,   healthier. Their diets are high in fish, 95 per
dissection? In 1991, some 678 American             poised, confident and relaxed. And the good     cent plants, very low in red meat, moderately
nuns agreed to do just this. For researchers,      news doesn’t end there, endorphins play a       low in diary and eggs and very low in sugars,
the similarity of their physical backgrounds       role in the immune response which declines      and completely devoid of processed foods.
was key; they had similar marital status, lack     with age. Replenish your endorphins by          Usually, just four drinks are consumed:
of children, income and socio-economic             enjoying and, if possible, sharing the          water, coffee, tea and wine. Kenny suggests
status, similar diet, lived together, didn’t       laughter when you watch your favourite          that calorie restriction ‘holds huge promise
smoke or drink and had access to the same          comedies or read amusing books or articles.     for deceleration of aging’. She advocates
preventive, nursing and medical services.              So far, so good, so painless. But, what     various fasting regimes. Her preferred choice,
The nuns all wrote a letter when they              about hormesis? Briefly, hormesis is where      in her own life, is the 18-hour fast, so she
were 20 and taking their final vows. These         low doses are protective and high doses         skips breakfast, eats two meals between
letters provided insights into their attitudes.    are detrimental. A cold shower or cold-         midday and the evening (within six hours)
The nuns who expressed more positive               water immersion has a hormetic effect as        and fasts overnight and next morning. While
emotions, lived on average a decade longer         it forces the body to recover normal core       this works for her, she acknowledges that
than their less-positive peers, and they were      temperature after the cooling stimulus. Rose    fasting is not for everyone, so she suggests
less likely to get dementia. Rose Anne Kenny       Anne Kenny states that the number of cold       curtailing eating to an 8-10 hour window and,
is adamant that the same applies to us: ‘the       receptors in the skin is up to ten times that   if possible, avoid snacking.
more optimistic and positive our perceptions,      of warm receptors. So, on exposure to cold         Sex and intimacy are rarely discussed in
the more likely we are to live longer, healthier   water, blood vessels contract and raise         the context of older people however Kenny
and happier lives.’ So, smile!                     blood pressure, which coupled with the          notes that thankfully the world has moved

8 • converse • Spring 2022
President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
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President's Prize 2022 - Official Publication of the Academy of Clinical Science and Laboratory Medicine - Academy of Clinical Science and ...
feature

on and the importance of sex for all ages           tickets while the driver remained sedentary          This contradicts the old theory that we can’t
is recognised and valued for women and              behind the wheel. Two London pathologists,           grow new nerve cells – it was assumed that
for men. Kenny writes, that as a medical            in the 1950s, observed that they seemed to           we were born with a certain number of brain
student taking a patient’s history, she             be carrying out more post-mortems on bus             cells and as we get older, we lose cells until
diligently asked about sexuality and sexual         drivers than conductors and more desk-               some of us develop dementia. This is not
problems. ‘I recall how older patients visibly      based post office workers than postmen.              necessarily the case.
changed, from being meek and passive                To explore their idea, the pathologists                 Kenny’s book distils her experience of
to engaged and animated, when speaking              contacted all of the pathologists in the UK          more than 35 years in clinical and research
about their sexuality.’ There are physical          and requested details of post-mortems                practice and, in particular, the findings of
and mental benefits to sexual activity and          on all male deaths together with their               TILDA. She has included a number of tests at
it seems that being sexually active is an           occupational histories. Their suspicions             the end of the book so that we, the readers
independent benefit for brain health.               were confirmed with sedentary occupations            can self-test ourselves and see how we
    When it comes to exercise, Kenny retells        associated with early death. As well as              compare to our chronological peers. These
the familiar story of London bus conductors         conferring physical benefits, exercise also          tests are fun, interesting and informative…
and drivers. For those too young to                 improves mental health and well-being,               in fact, I skipped to them before reading the
remember bus conductors, they walked                increasing the size of the hippocampus,              book as I didn’t want to bias my answers!
up and down the bus selling and checking            which is the seat of learning and memory.            You may wish to do the same!!

 Creative activity in the ageing population
 Siobhan Scarlett, Ann Hever, Mark Ward, Rose Anne Kenny November 2021
 https://tilda.tcd.ie/publications/reports/pdf/Report_CreativeActivity_OlderPopulation.pdf
 In addition to its two-yearly questionnaires, in July 2020, TILDA sent a questionnaire to each participant to capture
 the impact of the first COVID-19 lockdown period on their lives. This research assessed involvement in a range of
 creative activities from going out to films, concerts or plays to reading books or magazines for pleasure, listening
 to music, radio, and doing creative hobbies. A ‘creative activity score’ was produced for each individual, taking
                                                                                                                                         Creative activity
 into account the number of creative activities they were involved in and the frequency they partook in each                     in the ageing popu
                                                                                                                                                    lation

 activity. Perhaps unsurprisingly, the study found that older adults reporting the highest levels of involvement in                                                                                  Josie McAteer, Creative
                                                                                                                                                                                                                             Ireland Carlow,

 creative activities reported the highest quality of life, and scored lowest on loneliness, depression, worry and
                                                                                                                                                                                                                                               Borris Lace Project
                                                                                                                                                                                                                                                                     Photo credit Helen
                                                                                                                                                                                                                                                                                          McAteer

 stress measurements. The level of involvement in creative activities was consistent between ages 50-74 years,                                                                                                                                           tilda.tcd.ie

 before beginning to decline more rapidly from 75 years and older. Higher educational attainment and higher
 income were strong driving factors for regular involvement in creative activities. Women were over three times more likely than men
 to read books, magazines or newspapers for pleasure weekly, while adults living in rural areas had lower involvement compared with
 those in urban areas.

 In Their Own Words: The Voices of Older Irish People in the
 COVID-19 Pandemic
 Niall Costello, Mark Ward, Paul O'Mahoney, Rose Anne Kenny, July 2021
 https://tilda.tcd.ie/publications/reports/pdf/Report_C19ParticipantVoices.pdf
 The pandemic, as well as disrupting family life, also had a dramatic effect on the working lives of older adults. This
 study found that the loss of working life as part of restrictions was particularly frustrating for many participants,                                                                    In Their Own Word
                                                                                                                                                                                                                 s:
                                                                                                                                                                              The Voices of Olde
 and many expressed stress and worry about ever returning to employment. In addition to the financial strain of                                                                                  r Irish People in
                                                                                                                                                                                       the COVID-19 Pand
                                                                                                                                                                                                            emic

 unemployment, participants also referred to the loss of emotional investment and sense of identity that they had
                                                                                                                                                                                              Niall Costello, Mark
                                                                                                                                                                                                                        Ward, Paul O'Mahoney
                                                                                                                                                                                                                                            , Rose Anne Kenny

                                                                                                                                           “With the
                                                                                                                                                             “To be able to

 developed through their normal working lives. Beth, 62, is quoted: “I've been at home since mid-March hoping to
                                                                                                                                    lockdown, life as                          “Going for a meal,
                                                                                                                                                             travel around                            “[I look forward to]
                                                                                                                                         we knew it                              theatre, concert.                                   “The worst part
                                                                                                                                 suddenly stopped!”     Ireland at my own                                a creamy pint of
                                                                                                                                                                               Hope my choir will                                 was not being able                         “It was very
                                                                                                                                                                  leisure.”                                     Guinness”                                            frightening as I did              “To see family &
                                                                                                                                                                              get up and running                                   to see my mother
                                                                                                                                                                                                                                                                        not want my ….                      friends, my
                                                                                                                                                                                           soon.”                                        for nearly 4                                               grandchildren, and
                                                                                                                                                                                                                                                                       grandchildren or
                                                                                                                                                                                                                                           months.”                                                   great grandson.”
                                                                                                                                                                                                                                                                           myself to get

 return to work soon. While it’s been great to spend time with family and my pets, it has also been very stressful.
                                                                                                                                                                                                                                                                                unwell.”

                                                                                                                                                                                                                                                         tilda.tcd.ie

 Days when I didn’t see or speak to anyone.” She worried that she was working full time before COVID. Due to
 the financial impact on their business she was now on a two day week.

 Altered lives in a time of crisis: The impact of the COVID-19
 pandemic on the lives of older adults in Ireland
 Editors: Mark Ward, Paul O'Mahoney and Rose Anne Kenny
 https://tilda.tcd.ie/publications/reports/pdf/c19-key-findings-report/COVID-19%20Key%20Findings%20Report.pdf
 This is a wide-ranging report, including changes to everyday activities, participation in exercise, compliance
 with regulations and restrictions, loneliness, stress, use of healthcare services, medications, changes in caring
                                                                                                                                                Altered lives in
 roles… Sadly, restrictions due to the COVID-19 pandemic have had a dramatic effect on non COVID-19 related                                     The impact of the
                                                                                                                                                                 a time of crisis:
                                                                                                                                                                    COVID-19
                                                                                                                                                pandemic on the
 healthcare services in Ireland. According to this study, this has resulted in an ‘array of healthcare needs being                              adults in Ireland
                                                                                                                                                                  lives of older

 unmet’. As older adults have greater healthcare needs, they are likely to be the most affected by this. Nearly one-                          Findings from The
                                                                                                                                              Study on Ageing
                                                                                                                                                                Irish Longitudinal

 third of adults aged 60 years and older delayed or did not get medical care that they needed. Many older adults
 delayed going to the GP or dentist from fear.

10 • converse • Spring 2022
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feature

             Are we effectively tackling
                  misinformation?
                               Cían Ryan, Senior Scientist, UK Health Security Agency

S
       ince joining the workforce, I have      media platforms with coherence and          piece increases their chances of
       worked in numerous settings             professionalism. But unfortunately, I       being predisposed to reject any future
       of medical science in Ireland.          have seen healthcare professionals,         message from its source or their
I have discovered that the feeling             including Medical Scientists, who           profession.
of self-confidence (and colleague              have used social media as a platform            Regarding discussion on issues
encouragement for that matter) in              to discuss professional matters in a        of public health, there is an obvious
expressing our views and expert                non-professional way over the past two      societal cost of misinformation. And
opinion is very much a checkerboard            years.                                      if individuals are misinformed, they
effect. I have at times felt empowered             Social media can be a grey area         are less likely to make decisions
to be allowed speak up about areas I           when it comes to separating your            that are in their own best interest,
have worked or done research in. And           personal and professional persona.          or the interest if those around them.
other times I have felt silenced. After        Many of these social media accounts         The obvious example being societal
so many years in formal education, so          were created to be for ‘personal use’       behaviour during the pandemic such
many years of relevant and applied             and often include statements such           as the decision to comply with mask
work experience and so many years of           as ‘opinions not necessarily those of       wearing, social distancing or to accept
continued professional development I           my employer’ or ‘my opinion only’ in        a COVID-19 vaccination. The below
find it hard to believe I allowed myself       the description. However, when you          discussion is just some food for
to feel silenced and put in a box. After       additionally include your professional      thought on how to more impactfully
all, in college it is not that we are taught   title or professional affiliation in your   address opposing healthcare
to keep advisement for other job titles.       description, although the account           arguments both on and off social
What we are taught is to never advise          may be ‘for personal use’, you are          media. I should mention here that I fully
without scientific evidence to back it         creating a connection in your reader’s      intend for this piece to stay within the
up.                                            mind between your beliefs and those         realm of opinion pieces.
   The pandemic has lent a good                of your profession. Thereby how you             As Scientists we are good at
opportunity for different arms of              conduct yourself on such an account         straight forward persuasion, providing
healthcare, including Medical Scientists       can impact audience’s perceptions of        evidence to back up our points.
to showcase their expertise and                your profession’s views, beliefs and        For our typical dissemination to the
scientific advisory skills. Some have          conduct. I believe this is important as     scientific community and key decision
taken advantage of this and have               any backfire effect from an audience’s      makers this is perfectly effective.
showcased their knowledge on social            bad experience read an argumentative        We need to present the most up-to-

12 • converse • Spring 2022
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feature

date and reliable information in an          ‘familiarity backfire effect’ and ends        through the evidence you are providing
understandable manner. However,              up reinforcing the misinformation             and that you are not blindly quoting
when we are addressing people who            in your audiences minds instead of            studies that you think fit with your view.
have opposing views to ours with             correcting it. Of course, it is not always       There will then be those who hold
regards to matters of healthcare and         possible to argue your view without           very strongly to their worldview and any
lower levels of healthcare literacy, we      referencing the misinformation that           arguments or evidence that threaten
need to consider that they may have a        you are trying to address. Therefore,         their worldview will end up affirming
different stake in the discussion than       what can be effective is to provide           their belief even further, something
our typical audience.                        pre-exposure warnings that the                known as the ‘worldview backfire
   It is not always useful to just to        information you are about to address is       effect’. It is likely any form of argument
tell someone that their opinion or           considered misleading information or          that you could present to them will not
view is wrong. Research into mental          misinformation. This way what you are         be entertained. This is where you really
models have shown that this rarely           actually doing is reinforcing a warning       need to change your approach and
has an impact. This assumes the              tag to the information so that whenever       lower your expectations for a result.
psychological theory that individuals        it is referenced by your audience,            When you consider this is the type of
produce mental models for their beliefs      they may associate it with terms such         audience you are looking to target, your
(kind of like a flow chart of events). The   as ‘misinformation’ or ‘misleading’.          best approach is a more humanised
problem with simply trying to debase         Studies have found that warnings are          approach where you do not aim to
a belief without offering an alternative     more efficient if they are delivered          argue your point, but instead invite
explanation means that people are left       prior to the information in question          them into your worldview, show them
with a mental model that is incomplete       in contrast to follow-up warnings             what you believe and more importantly
and no longer makes sense to them.           (Chambers and Zaragoza, 2001).                why you believe it. Curiosity is a basic
Studies (Johnson and Seifert, 1998)              Try your best to ensure your              trait of our human nature, and as
have shown that despite subjects             message is as simple and digestible as        people we are always curious to see
being able to demonstrate awareness          possible. Studies into decision making        the world how other people see it. In
of a debasement of their belief, they        highlight that individuals will often         order to do this, we must let our guard
may still rely on debased information        accept an explanation if it is simpler        down. Words gain strength when they
when recalling or engaging in debate.        to understand, in favour of the true          are instilled with a human experience.
People are often uncomfortable with          explanation if it is too complex. This        When we are open and honest with
knowledge gaps and therefore can             is unfortunately a difficult thing to do      our audience, we allow them a chance
prefer an incorrect mental model over        as often the answers to questions of          to let their guard down and entertain
an incomplete one. It is therefore           Medical science and infectious disease        our ideas without feeling threatened.
important to provide an alternative          transmission are in fact complex! But         To do this you must recognise your
explanation such as your own belief          where processes are complex, the best         audience’s worldview and empathise
and ideally the rational for that belief     we can do is choose a more simplistic         with their experiences. Building this
in the form of scientific evidence. The      and visual approach to explaining our         symbiotic curiosity with your audience
more internally coherent your argument       view. Although you may have gathered          means they are more likely to be
is to your audience the better it will fit   numerous sources and have numerous            receptive to what you have to say.
with their mental model and become           examples of evidence which you could          Why this is effective is because you
reinforced.                                  use in your argument, there is such a         are presenting the same information
   Although dependent on your method         thing called the ‘overkill effect’ (also      but the way you are framing it is less
of dissemination, you could employ           known as the ‘protest too much’ effect)       threatening to someone who has a
what is called ‘repeated retraction’.        where there is a threshold for the            stake in the topic that is being argued.
This may work for something like twitter     amount of evidence you supply before          After all, in an argument, in order for
where you can retweet a thread over          it starts having the opposite effect on       one party to be recognised as the
a timespan to reinforce and remind           your audience. Try using fewer (but           winner, the other party must recognise
your audience of your alternative            strong) bits of evidence to support your      themselves as the loser (Elbow, 1998).
explanation, but this is not going to be     argument.                                     I think this is the most common mistake
feasible for a piece of writing that is          It is also ok for you to provide a pre-   made when dealing with misinformation
only going to be published once on a         exposure warning for your evidence.           in healthcare. The arguments used are
website or in a publication. Repetition      For example, if you quote a study on          often those that would only work on
can strengthen the correction force          case-fatality rates in COVID-19 patients,     allies, not on the opposition. When you
of an argument, but it does come             you can remind your audience that             frame your message as an invitation to
with warnings too. When repeating            this paper was carried out in a cohort        see the topic through your eyes, there
your argument to an audience, you            of hospitalised patients and therefore        are no winners or losers, you are not
need to remember to focus on your            it is likely that the findings would be       asking for your audience to accept your
alternative explanation and the facts        more extremely than a study which was         belief, only to recognise your beliefs,
of why you support this view. If you         carried out in the general population         if only for a small period of time. What
spend time summarising or creating           due to the increased presence of              you accomplish by doing this is you
context by repeating the misinformation      co-morbidity in hospitalised patients.        plant an alternative idea in their mind.
to an audience, you run the risk of          Providing a certain level of scepticism       This alternative idea may overtime grow
further familiarising them with the          in your own sources can bolster a             in familiarity and become reinforced
misinformation. This is known as the         sense of trust, that you have thought         whenever they are reminded of the

14 • converse • Spring 2022
feature

topic during future events. If you   Johnson, H. and Seifert,
                                                                                                Cían is on Academy Council and
think about how people change        C. (1998) ‘Sources of the
                                                                                                is a member of the Academy’s
their mind on something, it is a     continued influence effect:
                                                                                                Engagement and Advancement
gradual process over time and        when misinformation                                        Advisory Body. He started his
rarely in an instant.                in memory affects later                                    career as a Medical Scientist
    Just a final note on the topic   inferences’, Journal of                                    (Immunology) in Mullingar General
of authority. I believe Medical      Experimental Psychology, 20.                               Hospital and subsequently at the
Scientists should be able to                                                                    Mater before joining the doctoral
use their scientific knowledge,      Lewandowsky, S. et al.                                     training programme at Lancaster
research, and critical analysis      (2012) ‘Misinformation and its        Medical School. His research involves looking at the
skills to disseminate correct        correction: continued influence       impact of COVID-19 vaccination on SARS-CoV-2
scientific information to a          and successful debiasing’,            transmission networks in the UK.
wide audience. We can                Psychological Science in the          c.ryan@lancaster.ac.uk
be recognised as credible            Public Interest, 13(3).
sources of information due to
our overlapping placement
in healthcare and science.
However, I think it is important
that anyone engaging in
science communication lets
their authority speak for itself.
Using your authority as an
argument in and of itself rarely
has beneficial effects. Your
argument is more likely to be
rejected when delivered as
an authoritative correction as
people generally do not like
being told what to do or think.
If I can draw a parallel to how
we as healthcare workers care
for service users in sexual
healthcare. We need to be
able to provide education
and guidance and be slightly
coercive while making sure
never to be patronising or
judgemental. For those who                   IDKmonitor® THERAPEUTIC DRUG MONITORING
recognise and respect authority,                    optimise treatment of chronic inflammatory diseases
your position in healthcare
will strengthen your argument
without having to resort to                 • Measure serum drug levels and anti-drug antibodies (ADAs)
affirming their awareness of                • Identify sub-therapeutic drug levels, immunogenicity and monitor drug
your professional background.                 efficacy
Other people then tend to be
more receptive when spoken                  • Range of drug level, free ADA and total ADA ELISAs to maximise clinical
to on a peer-to-peer basis and                information for guiding patient and disease management
getting down off a pedestal                 • Applicable for monitoring biological therapies in IBD, (e.g. infliximab,
and providing a humanised                     adalimumab, golimumab, vedolizumab, ustekinumab)
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audience too.                               • Assays compatible with originator drugs and biosimilars

References                                  Supporting the delivery of personalised medicine
Chambers, K. and Zaragoza,
M. (2001) ‘Intended and
                                            Learn more at www.accumed.ie
unintended effects of explicit
warnings on eyewitness
suggestibility: evidence from
source identification tests’,                                                                            Phone +353018537320
Memory & Cognition, 29.                                                                                      info@accumed.ie
                                                                                                             www.accumed.ie
Elbow, P. (1998) Writing with
power.

                                                                                                     Spring 2022 • converse • 15
feature

                                        COACHING:
              A Key to Transformation
                               Denise Hennessey, Quality Manager and Executive Coach

What is Coaching?                                  III listening is practised. In level III the    self-growth as opposed to staying “stuck”
Coaching is a quest to maximise personal           coach is aware of what is being said,           in a job they think they hate.
and/or professional potential through              how it is said, the environmental stimuli
thought provoking conversation. It can be          and their effects and what is not being         Adopting a coaching culture
a one to one or a group process. Central           said. It is listening at its best. (3)          Only 7% of communication is in the words
to the philosophy of coaching is that the          Coaching Tools                                  we use. The remainder is made up from
coachee has the potential to find their own        One of the main strategies used in              tone of voice (38%) and body language
solutions from within. The coach does not          coaching is reflection. (4) Worklife in         (55%).
offer solutions, their role is to facilitate the   the lab is busy and there is little room           [From detailed experiments of Albert
process and move the coachee forward.              for reflection. A lot of time is spent on       Mehrabian, Psychologist]
A coach is different from a mentor in this         situations and people that we cannot               Coaching conversations are vital to build
respect. A big part of a coach’s job is to         control. Coaching offers a safe space           trust and change. These can be daily real
enable change, at an individual level, a           and time for the coachee to reflect on          time feedback sessions or a quarterly
team level and at an organisational level. (1)     where they are and where they want              catch up. Whatever timeframes are used,
   Be the change you wish to see in the            to go. Imagery can be quite powerful,           positive or negative feedback should be
world. – Mahatma Gandhi                            especially if someone is finding it difficult   given with good intention. The intention is
                                                   to convey their future desires. (5) With        to aid growth and unlock potential.
The coaching session                               career coaching, writing a retirement              The conversation should involve active
It is crucial to remember that in any              speech is often given as homework, to           listening, asking a staff member how
coaching relationship, it is the coachee           provide the coachee with a focus on             everything is going and not interrupting
who drives the agenda, not the coach.              where they want their career to go. Re-         them. Reflecting back what you have
A coachee must enter the coaching                  framing a situation can often be helpful        heard and not making any assumptions
process of their own free will, be open and        to a coachee. For example, a coachee            are important. It is important to know
be honest. The relationship will consist           enters the process feeling fed up in their      what a staff member’s personal purpose
of monthly, one hour long meetings at              current job but after some discussion           is. But first it is important to create an
a mutually agreed time. It is important            they come to realise that the issue is,         environment where the staff member feels
that meetings are face to face, be that            they can no longer grow any further in          they can share this without judgement.
virtually or in person, as body language           their current job and self-growth/learning      Regular coaching conversations help
can offer other signs and signals of how           is actually one of their top values. With       create trust because a staff member feels
a coachee may be feeling. The coach will           this insight the coachee can now set a          listened to. By asking more questions
listen and facilitate in the session to ensure     goal for this new actionable issue around       than you answer, over time you will
the coachee gets the most value out of
the session. It is up to the coachee to
determine goals, to stay committed to these
goals and keep any agreements made
during the sessions. This helps the coachee
learn to be accountable, more resourceful
and implement their own solutions
sustainably.
Coaching models
Different coaches will use one or more
of coaching models, dependent on the
coachee’s needs. The GROW (Goals,
Reality, Options, Wrap up) model is
performance orientated. The GROW model
is both goal focused and solution focused.
(2) The co-active model is a more fluid
model. It is based on four cornerstones:
   people are naturally creative and
    wholesome,
    focus on the whole person,
    dance in this moment,
    evoke transformation.
    Regardless of the model used, level            Source: Co-Active Coaching, Fourth Edition, by Henry Kimsey-House et al

16 • converse • Spring 2022
feature

notice that people will begin to bring you              References:                                                Physicians: A Pilot Randomized
solutions instead of problems and they will             1. https://coachingfederation.org/core-                   Clinical Trial. JAMA Intern Med.
encourage others around them to do the                      competencies                                           2019;179(10):1406–1414. doi:10.1001/
same. (6)                                                                                                          jamainternmed.2019.2425
                                                        2.	Coaching for Performance (5th
                                                            edition): GROWing Human Potential
Potential benefits of                                       and Purpose - the Principles and                     Denise Hennessey
coaching                                                    Practice of Coaching and Leadership
 •	Develop self awareness, confidence                      (chapters 10, 11 & 12)
    and resilience                                          ISBN 9781857884098 John Whitmore
 •	Improve direction and focus                         3.	Whitworth, Laura; Kimsey-House,
 •	Improve performance and potential                       Henry; Sandahl, Phil (1998) Co-Active
 •	Develop leadership capabilities                         Coaching Davies-Black Publishing
 •	Successful management of work-life
                                                        4.	Deiorio NM, Carney PA, Kahl LE,
    balance (7)
                                                            Bonura EM, Juve AM. Coaching: a
                                                            new model for academic and career
Final thoughts                                              achievement. Med Educ Online. 2016                   Denise Hennessey worked as a
For me, the primary value of coaching                       Dec 1;21:33480. doi: 10.3402/meo.                    Medical Scientist in Beaumont
lies within having the space and time                       v21.33480. PMID: 27914193; PMCID:                    Hospital for seven years. She
for the individual to be truly listened to,                 PMC5136126.                                          moved to London in 2016 where
without agenda, motive or judgement.                                                                             she now works as a Quality
                                                        5.	Dyer,Wyne,Dr. 2004.The invisible force,
I am passionate about the value that                                                                             Manager and Executive Coach
                                                            Hay house, Singapore.
coaching can bring – first and foremost                                                                          at the Royal Brompton and
to the individual, and therefore also to                6.	
                                                           https://www.ccl.org/articles/leading-
                                                                                                                 Harefield NHS Hospitals. She also
the organisation. Regardless of who I am                   effectively-articles/instill-coaching-
                                                                                                                 runs her own private coaching
coaching in what organisation, what I want                 culture/
                                                                                                                 business. You can contact her at
most for the coachee is for them to be                  7.	Dyrbye LN, Shanafelt TD, Gill PR,                    denisehennesseycoaching@gmail.
heard, to be the person they truly are and                  Satele DV, West CP. Effect of a                      com or visit her website
therefore to thrive, both personally and                    Professional Coaching Intervention                   www.denisehennesseycoaching.com
professionally.                                             on the Well-being and Distress of

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   Converse Rev 01 16.03.21

                                                                                                                          Spring 2022 • converse • 17
academy
feature                                         My Medical Science Career

                                      Dr Catherine Ludden,
                          Director of Operations, COVID-19 Genomics UK Consortium
                         I am a medical scientist who has spent more than a decade immersed in post-
                         graduate training in microbiology, molecular biology and genomics. Before COVID-19
                         erupted into the world, my career path was aimed towards what would be seen as the
                         traditional academic trajectory – I had completed my degree, gained a PhD, achieved
                         a Postdoctoral fellowship and had the future ambition of professor. But then in March
                         2020, I got a phone call that changed everything.

The early career plan                           and the network of colleagues and friends          March 2020, I got a phone call that changed
Pathogens are endlessly fascinating and         I created and applied for a postdoctoral           everything. I heard the words ‘Are you in
I could have happily spent many a year          position at the University of Cambridge. That      Cambridge? Can you help?’ The pandemic
dedicating myself to delving deeper and         was when I really got into genomics. I started     had just been declared and I realised the
deeper into the mechanics of how they           to learn bioinformatics and sequencing             global implications it would have on public
evolve and spread. This was my chosen           techniques, knowing that I had a lot to catch      health. I didn’t know exactly at the time what
career path. And like many others, I spent      up on. To me, it was just another challenge        I would be doing, but I was keen to help
considerable time and energy in forging it.     and I was excited to learn and start               and quickly agreed to join the COVID-19
   I studied Medical Science at Galway-Mayo     analysing genomes. I felt privileged to be         Genomics UK Consortium (COG-UK) team.
Institute of Technology, especially enjoying    working in the home of genome sequencing           With my previous experience in medical
the module in Medical Microbiology. I           and I remember the thrill I felt when I created    science, genomics and epidemiology, I was
was captivated by microorganisms - their        my first phylogenetic trees to track the           asked to build and lead a team responsible
diversity in growth, shape and size. The        spread of infections. These were tools I had       for sequencing COVID-19 samples and
field was evolving with new organisms           dreamt about using, but I had limited access       tracking the evolution of the virus. As Director
being discovered and better techniques          to previously.                                     of Operations, I knew I had to learn quick,
being implemented for rapid detection. That        I was awarded a Sir Henry Wellcome              think fast and motivate others. I felt that I had
constant change appealed to me and I knew       Postdoctoral Fellowship in 2016 which              been catapulted into a major leadership role,
there was more to discover beyond what I        extended my knowledge and expertise                but I didn’t even have time to be scared. I
could see under the microscope.                 in One Health genomic approaches to                believe that everyone has leadership qualities
   Even though my Batchelors degree in          the spread of antimicrobial resistance.            within them; we need to put fear aside,
Medical Science was designed to provide         Using a One Health approach, I collected           believe in ourselves, get on with the job
the skills required to work in hospital         and sequenced samples from livestock,              ahead and learn as we go along.
laboratories to diagnose clinical disease and   wastewater and hospital patients. This                COG-UK performed sequencing and
monitor therapy, by chance I was one of just    meant working with a wide variety of               analysis of SARS-CoV-2 samples across
two students in my year who was placed          people – farmers, veterinarians, wastewater        the four National Public Health Agencies
in a research lab for my final year 12-week     specialists, healthcare staff, scientists and      of England, Scotland, Wales and Northern
project. At the time, I felt out of my depth    patients. I applied the power of genomics          Ireland. This data helped inform the
with overly long gene names and performing      to identify transmission routes and used           evolution of different variants of SARS-
research techniques that I had only ever        this knowledge to demonstrate effective            CoV-2 and how those different variants
read about in textbooks. However, I soon        interventions to minimise the spread of            have spread across the nations. With mass
discovered that I really enjoyed applying       infection.                                         testing this was not a simple feat, with
these research techniques to microbiology.         During my fellowship, I took a six-month        much consideration taken into identifying
I became engrossed in antibiotic resistance     secondment at the European Centre for              the most urgent samples required to be
and available research tools, and wanting       Disease Control and Prevention (ECDC)              sequenced, including those from vulnerable
to know more about how I could track the        in Sweden. While working at ECDC, I                populations, healthcare workers and
spread of resistance.                           provided scientific and technical expertise        participants in vaccine trials, all of which
   During a year of travelling, I saw a PhD     for the analysis and interpretation of             have direct public health implications.
advertised at the National University of        European genome datasets and supported             While sequencing was performed, COG-
Ireland Galway and I decided to submit          international outbreak investigations              UK also worked tirelessly on developing
an application to research the spread of        of antibiotic-resistant infections. I was          sequencing methods and analytical tools to
antimicrobial resistant infections in nursing   chairing teleconferences with public health        be used worldwide, and tracking mutations
homes. I felt that such a PhD project would     professionals from numerous countries              that could potentially result in more severe
combine my various interests - I’d been         discussing how best we could share,                disease, reduce vaccine efficacy and the
eager to improve the health of the elderly      analyse and report outbreak data. I didn’t         accuracy of diagnostic tests. With changes
after growing up surrounded by elderly          realise it at the time, but this expertise would   in protocols, improvements in capacity and
relatives, and I really wanted to understand    turn out to be an invaluable introduction to       through continual monitoring of reporting
how infections were spreading in this           what was yet to come with the pandemic.            data,turnaround times for sequencing were
population so I could try help improve their                                                       reduced and coverage of SARS-CoV-2
quality of life.                                A change in direction                              increased dramatically across the UK. These
   In 2014 after completing my PhD, I           In January 2020, I returned to the UK to           targets were achieved while working with
decided to leave my comfort zone of Ireland     resume my research fellowship. But then in         healthcare organisations that were under

18 • converse • Spring 2022
You can also read