Preparing for the new minimum wage - E-guide employsure.co.nz
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Introduction Wages, a big cost. Employees, a bigger asset. New Zealand already has one of the highest minimum wages in the world; and from April Contents 2020, more than 200,000 Kiwi workers will Page 2 benefit from an extra $48 a week. The cost of doing business becomes Minimum Wage Increase more challenging as wage increases are introduced. Small business owners will Page 5 be pressured into reconsidering their Retaining and motivating staffing needs. staff under financial pressure Employsure understands the importance of employees and how a great team, or lack Page 9 of one, can make or break your business. Inexpensive investments So we’ve carefully put together this e-guide to help you save on costs without to grow your business compromising on your biggest asset: your employees. CHAPTER 1 - Minimum wage increase PAGE 1
Minimum wage increase. Effective 1 April 2020, the minimum wage is mandatory to be paid to an employee irrespective of the hours worked or job responsibilities. Adult Minimum Wage - $18.90 Per Hour This wage is the most commonly used by Kiwi businesses and applies to all the employees who are 16 years of age or older, provided they do not qualify for the starting out or training wages. Why have a minimum wage? New Zealand was the first country in the Starting-Out Wage - $15.12 Per Hour world to establish a Minimum Wage Policy in 1894, although the idea of a minimum wage Workers aged 16-19 who are entering the has been around a lot longer. Minimum wage workforce for the first time. laws have been modified over time to provide • this only applies to 16 and 17 year equal pay and fairness in the workplace, while olds during the first 6 months of their aiming to increase the standard of living and employment. Or 18 or 19 year olds who have reduce poverty. been on a benefit for 6 months or more prior The argument for and against the minimum to their employment – and only for their wage, and what rate it should be set at is still first 6 months of continuous employment heavily debated to this day. following them being on a benefit • it also applies to 16 – 19 year olds if they are doing at least 40 credits in a training programme just like the training minimum wage Training Minimum Wage - $15.12 Per Hour If employers pay at the current This category of wage applies to employees minimum wage rates, they should aged 20 years or over who are completing start forecasting the increase to recognised/accepted industry training their wages bill, and increase in involving at least 60 credits in order to pay only from 1 April 2020. become qualified. CHAPTER 1 - Minimum wage increase PAGE 3
Minimum wage increase. How often does the minimum and salary, and most employees who earn a commission or piece rates. wage change? There are employees who are exempt from h year the Minister for Workplace Relations the standards of the Minimum Wage Act and Safety fulfils their obligation under 1983. They include: the Minimum Wage Act 1983 to submit an • e mployees under 16 years (but they annual review of the minimum wage by 31 are still entitled to other minimum December. Since 2000, the New Zealand employment rights) minimum wage has increased on a yearly • s ome disabled employees who hold an basis for each type of minimum pay including exemption permit from the minimum wage adults, new entrants and trainees. • inmates of a charitable institution Who does the minimum wage • p risoners working in custody under the apply to? Corrections • a pprentices who are under: the Maori Minimum wage rates apply to all employees Housing Amendment Act 1938, the New aged 16 years and older who are full-time, Zealand Railways Corporation Act 1981, part-time, fixed-term, casual, and work from the Defence Act 1971, the Post Office home. The minimum wage standard applies Act 1959, the State Services Act 1962, to employees who are paid an hourly wage or under any other Act. CHAPTER 1 - Minimum wage increase PAGE 4
Retaining and motivating staff under financial pressure Retaining your best staff under financial pressure. The recent minimum wage increase to $18.90 an hour is effective from April 1 2020. Small business owners who employ staff on minimum wage will have to increase wages accordingly. This may prove to be a bit of a dilemma for employers as they may have less financial resources to reward their best staff. This places additional strain on the budgets of many employers, making it near impossible to promote their best staff. With promotions out of the equation, how can employers retain their best staff? Pocket-friendly methods. Providing flexible working Employee reward and recognition is a arrangements is almost twice as powerful tool in retaining employees. It popular in retaining staff than a moves employees from being pay check salary increase. motivated, to finding purpose and drive in becoming active contributors to the growth of your business. In a recent survey, Employsure clients were Almost 40% of employers surveyed invited to share their views on the best suggested that providing flexible working methods to retain employees. Below are arrangements was the best approach the most common and successful methods to retain staff. In fact, flexible working arrangements was surveyed to be nearly of retaining employees according to twice as successful in retaining staff when Employsure clients: compared to offering pay increases • F lexible working arrangements 38% and bonuses. • P ay increases and bonuses 20% Employers can also choose to combine the • T raining 16% methods above to create a wholesome work • S ocial events 2% environment, which will lead to an increase in staff retention. They could perhaps provide • P romotions 2% flexible working arrangements, as well as • I mproving health and safety 1% occasional training and organise social events. CHAPTER 2 - Retaining and motivating staff under financial pressure PAGE 6
Retaining and motivating staff under financial pressure Other methods to explore. According to recruiting experts Hays, voluntary staff turnover has risen in 23% of organisations in New Zealand within a year. The evidence suggests that it is getting increasingly challenging for employers to retain staff. If you’re looking to retain and engage staff beyond the typical retention rates, these 5 handy tips can help. 1. E nsure work is challenging: Set goals for employees — when people know that they have a purpose at work and goals to achieve, they not only tend to stay longer, they also try their hardest at work. 2. I nvest in professional development: Keep your staff engaged and motivate them to achieve personal development goals. Guide them and learn about their journey and make sure that they know that there is a path and direction for them. 3. P romote internally: Internal promotions will maintain a high performer’s desire and need to succeed continually, which ultimately benefits the business. 4. P rogress and performance reviews: Regular catch ups are a helpful tool in letting your employees know that they are cared for and appreciated. It also provides a chance for employers to provide feedback and learn about the challenges that your employees are facing. 5. R ewarding a job well done: A basic human need. Everyone likes to feel appreciated and have their hard work acknowledged. So a simple thank you, for a job well done, can go a long way. CHAPTER 2 - Retaining and motivating staff under financial pressure PAGE 7
Retaining and motivating staff under financial pressure Engaging the disengaged. • What can I do to assist you in your role? Employee engagement is key to a successful Once you know what you need to improve business. But how do you achieve employee and have gained insights into the desires of engagement? The first step would be to your employees, you can begin implementing assess your current work environment changes to help engage your staff members. and culture to identify any areas for improvement. A great way to start improving employee What exactly motivates staff? engagement is to speak with your employees Dan Ariel’s study tested which themselves. Have an honest conversation to incentive would boost productivity understand their needs. the most: Some fundamental questions to • Voucher for a free pizza consider asking: • Cash bonus • A re you challenged by your current role • Compliments from their boss and the work performed? The results? • W hat are your career plans? In the course of two weeks, the • A re you aware of how your work group receiving compliments from contributes to the business? their boss saw over 6.6% increase • W hat do you most enjoy about working for in productivity – while the group the company? promised the cash bonus became • I f you could identify one major area you 6.5% less productive. would like to improve, what would it be? CHAPTER 2 - Retaining and motivating staff under financial pressure PAGE 8
Inexpensive investments to grow your business. CHAPTER 3 PAGE 9
Inexpensive investments to grow your business. Penny wise, pound foolish. • A re there achievable goals that you have set for your employees? At times, it is necessary to spend money to make money. As a business owner, expenses • D o you invest in employees’ professional are unavoidable — the assumed costs are development? regular bills, salary, and logistical expenses. • A re you aware of your employees’ However, the investments that tend to be aspirations? avoided may actually be the ones that can • Do you promote internally? grow your business, and those are exactly • D o you conduct regular performance the investments that this chapter will be reviews? looking into. • Do you reward a job well done? Staff happiness. Training and development. This element cannot be reiterated enough. There have been many instances where It is absolutely essential that employers employers are disinterested or reluctant value their staff and realise that the business to upskill their employees. This is usually cannot grow with an unhappy team. There brought on by their apprehension of the are many ways to ensure staff happiness. employee leaving the company. If the For starters, ensure that your staff is employee does leave, it would result in an comfortable in their place of work. This extra and unnecessary cost for the employer. includes both tangible and intangible However, having a team of employees who comfort. From peace of mind (knowing are not developing and growing with the that they have the right support) to industry is a much greater risk. This will not physical comfort (like a conducive, safe and only hold the business back and make it less comfortable work environment). competitive in its field, but employees who Even little gestures can go a long way are not constantly developing and improving towards boosting staff morale, such as have a far greater likelihood of becoming providing occasional food and drinks. Most jaded and disengaged. importantly, employers should keep in mind that a happy team will be motivated to play their part in pushing a business forward. 74% Below is a more thorough checklist that of high potential employees will employers can use to drive staff engagement. consider joining another organisation • D o your staff feel challenged? for better career development. • D o your employees feel like they have a IBM Best Workplaces Survey 2017 purpose? CHAPTER 3 - Inexpensive investments to grow your business PAGE 10
Resource library. There are many ways of building a low-cost resource library. Below are two easy and effective ways to go about this: Circulate amongst employees Reach out to local colleges Speak to your employees and ask Educational institutions tend to have them what is and has been on their collections of textbooks and other reading list. Chances are that quite a resources that they are either willing few of them may have self-help and to give away at a reduced cost, and at training books that they are reading. times at no cost at all. You may even Encourage them to bring these enter a community arrangement to books in and share it amongst their borrow these books from them. colleagues. Before you know it, you will have a pool of employee-sourced books and materials. CHAPTER 3 - Inexpensive investments to grow your business PAGE 11
Inexpensive investments to grow your business. Use free and industry seminars owners and employees to attend. Signing up all of your employees for Have a look at the free seminars provided external seminars may be heavy on the by Employsure. wallet. Missing out on important seminars, Online Training however, could also be detrimental for your business. A simple solution would be to pick An obvious benefit of online training is its cost-effectiveness. It significantly reduces a representative to attend the seminar on expenses such as meals, accommodation, behalf of your business. After the seminar, and travel. Also, online courses in general schedule a formal meeting where the tend to have a lower fee per person than in- representative can share the information person training. Yet another benefit of online acquired amongst the team. courses is that they save on time. Getting Alternatively, there are several organisations your employees to do an online course rather that provide free and industry-specific than an actual one shortens the amount of seminars. This is an excellent and cost- time spent outside the office, minimising efficient avenue to explore for both business time wastage. CHAPTER 3 - Inexpensive investments to grow your business PAGE 12
Employsure is the largest pro- vider of employment relations and workplace health and safety From contracts right through to safety… you suddenly have that services in New Zealand. safety net, all the information you need in one place to make Why Employsure? sure that you’ve got it right. At Employsure, we believe all New Zealand Lesley Jacobs | Country Charm Furniture employers, no matter the size, deserve access to comprehensive, quality, honest advice and support that is scalable to the needs of their business. Unlike big corporations, small businesses don’t always have in-house HR and legal departments to interpret the complex language of the Employment Relations Act. Changes to legislation and workplace compliance are becoming increasingly complex and difficult to manage, especially for overstretched small business owners. If I could do one thing different, Employsure was established in response I definitely would have employed to these challenges. It is our aim to ensure the services of Employsure a lot New Zealand business owners have access earlier. They’ve taken a lot off to cost-effective, professional advice on all my plate. employment relations and work health and safety issues. Renata Watene | Occhiali Optometrist What we offer Employsure provides customised documentation, unlimited advice, policy and procedure review, legal representation for small business owners. Being an Employsure client means no surprises – we keep our clients updated about legislation changes, wage updates and essential compliance issues. Our expert advisers are available 24 hours a day to guide employers Our employees are important to us. They’re the face of the through any difficulties they may face. business. They represent everything that we stand for. 0800 675 700 employsure.co.nz Gordon McKerchar | Final Touch Ltd
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