Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th

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Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Planning & Financing a Capital Project
Supporting Integrated Care Delivery
Capital Link’s 2021 Learning Collaborative:
Session 1 February 9th

                                        Adrienne Cooksey

                                        Project Consultant
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Capital Link Overview

  2021 Capital Link   www.caplink.org   2
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Agenda

  What is a                                     Health
                       Participation                      Planning &
  Learning                                      Center
                       & Preparing                        Next Steps
Collaborative                                  Benefits

  2021 Capital Link             www.caplink.org                       3
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
What is a Learning
Collaborative?

                          Small Group                  Real-World
                         Peer Learning                  Examples
                       Exchange expertise       Best practices from
                           and capital             Capital Link’s
                          development               experience
                           challenges

                        Learning Format            Individualized
                                                      Planning
                         Combination of             (Homework):
                          webinar and             Sessions include
                           in-person                exercises and
                            sessions                  resources

  2021 Capital Link                 www.caplink.org                  4
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
What is a Learning
Collaborative?

• For health centers planning or anticipating a capital project in
  next one to five years.
• No cost to participants.
• Five additional interactive learning sessions that will provide
  practical direction and tools for planning, financing, and
  completing a capital project.
• One hour learning sessions between February and May 2021.
  Conducted via webinars.

   2021 Capital Link         www.caplink.org                       5
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
2020 Past Participants

  2021 Capital Link   www.caplink.org   6
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Where is Your Organization Located?

                                         • Eastern/Atlantic
                                         • Central
                                         • Mountain
                                         • Pacific
                                         • Hawaii or Alaska

  2021 Capital Link   www.caplink.org                  7
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Planned Sessions & Topics

                       Readiness : Evaluating Your Market and Determining
                       Operating Model and Space Requirements

                       Planning: Developing a Business Plan and Financial
                       Forecast

                       Design and Development: Assembling and Managing a
                       Project Team

                       Funding: Evaluating your Financing Options and
                       Fundraising Plans

                       Implementation: Managing a Project and Lessons
                       Learned

  2021 Capital Link                    www.caplink.org                     8
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
What are YOU Most Interested in
Learning About?
          Market                                Project
        Assessment                            Management

                        Developing a
                        Business Plan

              Project                       Finance & Funding
              Design                             Options

  2021 Capital Link      www.caplink.org                       9
Planning & Financing a Capital Project Supporting Integrated Care Delivery - Capital Link's 2021 Learning Collaborative: Session 1 February 9th
Key Dates

                       • Introduction to the Learning
    Session 1: Today
                         Collaborative

                       • Readiness: Evaluating Your Market
 Session 2: March 3
                         and Projecting Space Requirements

                       • Developing Business Plan and
 Session 3: March 24
                         Financial Forecast

  2021 Capital Link      www.caplink.org                10
Key Dates

                        • Design and Development:
  Session 4: April 14     Assembling and Managing a Project
                          Team

                        • Funding: Evaluating your Financing
   Session 5: May 5
                          Options and Fundraising Plans

                        • Implementation: Managing a
  Session 6: May 26
                          Project and Lessons learned

  2021 Capital Link       www.caplink.org                     11
Who Should Participate?

                                               Health Center
       Health centers
                           Cohort Size:       Staff: Executive,
         expanding/
                              15-20                Clinical,
      renovating in 1-5
                          Health Centers          Financial,
            years
                                                  Outreach

  2021 Capital Link        www.caplink.org                       12
Prepare Your Application

    Submit application              Assemble a Learning
       by 2/19/21                    Collaborative Team

                       Next Steps

      Organize your                    Provide financial
   project information                audits/UDS reports

  2021 Capital Link     www.caplink.org                   13
Where are you in your Capital
Project Planning Process?

   • Starting to consider a
     potential project
   • A project has been decided
     but no timeline is in place
   • Early planning; 2-5 yr.
     timeline
   • Planning underway;
     construction in 1-2 years
   • No imminent projects, just
     curious
  2021 Capital Link    www.caplink.org   14
Health Center Benefits

• Step-by-Step Capital Planning
• Dedicated Process & Efforts
• Resources & Clarification on Capital
  Financing Options and Criteria
• Guidance on Lender Expectations
• Project “Triage”
• Often the “First to Hear” of Capital
  Related Resources and
  Opportunities
• Peer Learning
  2021 Capital Link        www.caplink.org   15
Planning Steps to Assure
Capital Development Success

                            •Internal
               Assessment
                            •External

                                         •Mission, Vision, Values, Pillars
                            Strategic
                                         •Strategic Priorities
                              Plan
                                         •Decision-Making Filters

                                        Program        •Established
                                          Plan         •Enhanced

                                                   Operational        •Organizational
                                                      Plan            •Clinical

                                                                      Staffing     •Functional Teams
                                                                        Plan       •Required Skills

                                                                                                 •Required spaces
                                                                                 Facility Plan   •Optimal layout(s)

  2020 Capital Link                              www.caplink.org                                                     16
Assessment Success:
Take Time to Get the Full Picture
                                         Internal Assessment:
                                         to optimize patient and
                                         staff experiences to
                                         improve outcomes
                                          Permeable Edges
                                          Assessment:
                                          to redefine, refine
                                          and/or restore

                                         External Assessment:
                                         to inform a
                                         sustainable response

  2020 Capital Link   www.caplink.org                             17
Assessment Success:
Demand Data – Respect Context

                       Information

                         Context

                           Data

  2020 Capital Link    www.caplink.org   18
A Place for Integrated Care Delivery:
Decision-Making Filters

                                     Does our plan reflect the culture and mores of
        Reflection     1                    our community and our organization?

                                        Can I use the spaces in this plan in multiple
        Flexibility    2                    ways in the same day? …same month?

                                    Do these spaces allow us to respond effectively
        Adaptability   3                    to routine, surge and crisis situations?

                               Does this plan reduce patient and staff stress in such
        Continuity     4     a way as to support retention and optimize outcomes?

        Alignment      5 Does our plan work to align our facility with our preferred
                                 model of care and optimal operational processes?
Financial Health Metrics

      Metric                            Why This Is Important
                                        Measuring stick of your business model; margins typically
1     Operating Margin
                                        small but need to be positive
                                        Is performance dependent upon large capital grants and/or
2     Bottom Line Margin
                                        other sources of non-operating revenue?
                                        Consumes 70-75% of budget; key driver of financial
3     Personnel-Related Expense
                                        performance
                                        Financial management starts with collecting your money
4     Days Net Patient A/R
                                        efficiently
                                        Is there enough liquidity to keep operations running
5     Days Cash on Hand
                                        smoothly?
6     Physician Productivity (visits)   Productivity is the basis for revenue generation

7     Mid-Level Productivity (visits)   Productivity is the basis for revenue generation
      Dental Provider Productivity
8                                       Productivity is the basis for revenue generation
      (visits)

     2021 Capital Link                 www.caplink.org                                    20
Operational Health Metrics

        Metric                                    Why This Is Important

9      Medical Provider Productivity (patients) Becomes more important in transition to team-based care

10     Medical Team Productivity                  Who are your teams? How do they perform?

11     Cost (Revenue) Per Visit                   How are your visit costs changing over time?

12     Cost (Revenue) per Patient                 With the move to PCMH, how are patient costs changing?

13     Medical Support Staff Ratio                How strategic is the staffing the medical teams?

14     Non-Clinical Staff Ratio                   Non-clinical employees are not revenue drivers

15     Visit/Patient Growth Rates                 Are visits growing faster than patients? Is demand growing?

      2021 Capital Link                      www.caplink.org                                          21
Performance Snapshot

 2020 Capital Link   www.caplink.org   22
Client Examples

    • Case studies on the components of a successful project
    • Profiles of health centers that successfully completed
      capital development and operational transformation projects
                       www.caplink.org/client-impact/client-stories

  2021 Capital Link                    www.caplink.org               27
Additional Resources

•    Creating a Dynamic and Useful Strategic Plan:
     A Toolkit for Health Centers
•    Steps to Success: A Toolkit for Health Centers Navigating a
     Capital Development Venture
•    Performance Benchmarking Toolkit for Health Centers
•    Other CL Learning Collaboratives: HRSA Loan Guarantee
     Program, Sustaining & Increasing Access to Care in Rural
     Communities
    www.caplink.org/resources
    www.caplink.org/trainings-and-programs/learning-collaboratives

      2021 Capital Link        www.caplink.org                28
Upcoming Sessions

• March 3 @ 10:00PST/1:00ET
• March 24 @ 10:00PST/1:00ET
• April 14 @ 10:00PST/1:00ET
• May 5 @ 10:00PST/1:00ET
• May 26 @ 10:00PST/1:00ET
*Allwebinars and most referenced tools and
resources will be available online

  2021 Capital Link    www.caplink.org      29
Contact Us

Cindy Barr                                          Adrienne Cooksey
Operations & Facilities Planner                     Project Consultant
Integrated Care Questions                           Learning Collaborative Facilitator
cbarr@caplink.org                                   acooksey@caplink.org

Visit us Online: www.caplink.org
•      Learn more about our products and services
•      Download our free publications and resources
•      Register for upcoming webinars
•      Sign up for our newsletter and email updates
•      Check out our blog

     2021 Capital Link                 www.caplink.org                                  30
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