2020 PEI BioAlliance HR Strategy
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Contents Welcome..................................................................................................................................... 4 Achievements and Highlights 2010-2015............................................................. 5 PEI BioAlliance HR Mission........................................................................................ 6 PEI BioAlliance HR Role................................................................................................ 7 Examples of Career Opportunities........................................................................... 8 Process for Strategy Development...........................................................................10 Recruitment............................................................................................................................ 11 Retention................................................................................................................................. 20 HR Support........................................................................................................................... 22 Skills Development........................................................................................................... 24 Community Outreach.................................................................................................... 26 Conclusion............................................................................................................................. 28 Appendix A - PEI Bioscience Cluster Organizations................................. 29 Funded in whole or in part by the Appendix B - BioAlliance Companies Survey Summary....................... 30 Canada-Prince Edward Island Labour Market Development Agreement. This Strategy offers the bioscience community a strong foundation to continue building a talented workforce that will drive growth. Thank you to all who participated in offering feedback and ideas. We have a strong team of leaders and talent within the bioscience community.
4 PE I BIOA L L I A NCE H R S T RAT EGY Atlantic Veterinary College Welcome Our HR Strategy sets the direction to build 1400 employees, and our 2020 target is our workforce over the next years toward projected to exceed 2000 employees. The 2020. This is the second HR Strategy in the PEI Bioscience community and its partners history of the bioscience cluster. The first have collaborated to grow strong, sustainable one was developed in 2010. This strategy organizations that are offering rewarding is built on the experience and success of careers in Prince Edward Island. They that initiative and on the growth plans are contributing to strong growth in our of the bioscience companies. The PEI economy. Together we are building a legacy bioscience cluster employment is now over of next generation prosperity.
5 PE I BIOA L L I A NCE H R S T RAT EGY Achievements and Highlights 2010-2015 • We have 43 companies within the • Website traffic to the PEI BioAlliance Job PEI BIOCLUSTER EMPLOYMENT GROW TH bioscience cluster. Postings page has grown by 1700% over the past five years for a total of 81,000 1600 • Between 2012 and 2015, 43% of jobs total page views, 25,000 in past year. 1400 1410 1270 were created by emerging companies 1200 1027 1067 and 57% by the largest companies. • Recruitment success averages 95%. 1000 906 990 786 800 750 750 705 600 • Typical breakdown of job categories • 80% of recruits are coming from within 452 400 over the past years: Atlantic Canada. 200 0 - 30% scientists • Career news mailing list and social media 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 - 20% quality control/assurance audience is 3000 with a current annual Private Sector Companies Public Sector Organizations - 40% production growth rate of 25%. This includes job - 10% business administration seekers, professionals with extensive contacts in bioscience and referral • Average biocluster employee retention organizations who represent job seeker rate of 94% audiences.
6 PE I BIOA L L I A NCE H R S T RAT EGY PEI BioAlliance HR Mission The Prince Edward Island BioAlliance is a • We will build strong HR working groups collaborative and welcoming community that share best practices and tackle that supports rewarding career paths and common challenges. professional excellence to build successful bioscience companies: • We will reach out to the larger community to attract well-matched, strong candidates • We will be responsive to the challenges that will thrive within the PEI bioscience of individual bioscience companies and community. find ways to successfully support their recruitment, retention and HR needs. • We will strive to pass on a strong and vibrant bioscience community to the next • We will have an open-door approach generation to build prosperity in PEI for those seeking careers and help them which is based on our Island values of access job opportunities, mentoring and perseverance, respect and cooperation. networking opportunities within the community. • We will seek to establish HR best practices that support the growth of a sustainable and growing bioscience community.
7 PE I BIOA L L I A NCE H R S T RAT EGY PEI BioAlliance HR Role Networking at Atlantic Veterinary College One of the roles of the PEI BioAlliance is • Work with universities/colleges and to coordinate activities outlined in the HR community organizations to highlight Strategy. The first HR strategy was developed bioscience opportunities for new graduates in 2010. Since that time, the PEI BioAlliance has collaborated with bioscience companies • Consult with companies and participate and academic and training institutions to in HR working groups to strengthen HR promote job opportunities, build HR best best practices and address challenges and practices, support skills development and opportunities generate public awareness of bioscience career paths. Activities include: • Collaborate to raise the profile of the PEI BioAlliance cluster nationally and • Expand job seeker networks to attract internationally to attract strong talent to well-qualified talent to the PEI bioscience PEI which will drive innovation, population community numbers and long-term economic growth • Promote career opportunities through • Conduct quarterly surveys to measure PEI BioAlliance website, e-news and recruitment success and identify upcoming social media recruitment needs • Meet with job seekers who wish to access opportunities in the bioscience community
8 PE I BIOA L L I A NCE H R S T RAT EGY Examples of Career Opportunities The following are some examples of PRODUCTION Operations Manager careers within the bioscience community: Business Development Manager/Representative Process Engineer Human Resources Manager SCIENTIST/RESEARCH /LAB Process Development Payroll & Benefits Administrator Production Manager Post Doc, Senior Scientist Engineering Technician Research Scientist Chemical Process Operator PEI BIOSCIENCE CLUSTER: VALUE PROPOSITION Scientist R&D Fermentation Technician The talent pipeline Analytical Research Chemist Production Technician Percentage of total university and college enrolments in physical, life sciences and related technologies programs (2012) Laboratory Technician Production Team Lead Research Technician Facility Maintenance Technician 9.8% Facility Manager QUALITY ASSURANCE /QUALITY CONTROL SENIOR MANAGEMENT/ 5.1% Quality Assurance Specialist BUSINESS ADMINISTRATION Validation Manager QA Associate, Validation CEO/General Manager Quality Control Team Lead Vice President – Marketing/Finance/ All Canadian universities Prince Edward Island Regulatory Affairs Associate Operations and colleges Marketing Manager Source: Statistics Canada CANSIM Table 477-0029.
9 PE I BIOA L L I A NCE H R S T RAT EGY Assistant Hatchery Manager Jon Veinot displaying AquaBounty’s AquAdvantage Salmon that attain market size in half the time of conventional salmon
10 PE I BIOA L L I A NCE H R S T RAT EGY Maritime Natural Products Conference Delegates at UPEI Process for Strategy Development A survey was sent to all biocluster companies to gather feedback on key priorities for this HR Strategy. The results are documented in Appendix B. As a follow up to the survey, the Manager, HR Strategy visited companies to discuss their specific HR needs and to tour their operations. A short survey was also sent to public organizations within our cluster that are active employers. The following strategy reflects the priorities defined by the bioscience cluster organizations to support growth over the next five years.
11 PE I BIOA L L I A NCE H R S T RAT EGY Recruitment ATTRACT AND BUILD A SUSTAINABLE FLOW OF SKILLED TALENT TO SUPPORT BIOSCIENCE COMPANY GROWTH EXPAND NETWORKS TO MAXIMIZE • Collaborate with community organizations • Create a list of online job sites that have ACCESS TO SKILLED TALENT who assist job seekers to find employment worked well for our cluster • Expand networks to targeted audiences that • Create a list of universities and colleges • Encourage recruitment companies to reflect upcoming demand for specialized where companies have successfully recruited network within our community and set up skills and invite them to join the PEI graduates, including a list of their annual meetings with bioscience companies BioAlliance Career News mailing list, career fairs and key contacts connect with us on social media and attend • Collaborate with BioTalent Canada to our networking events • Ensure there is good participation at key maximize the benefit of their national job university/college career fairs where we can board • Promote career opportunities through our raise our profile as a strong community of website, e-news and social media to attract a employers • Continue to conduct HR quarterly surveys large following of well-matched job seekers to measure recruitment success and be and professionals with excellent networks of • Encourage companies to build strong proactive on challenges and opportunities high-quality talent professional networks to support their specialized recruitment needs and identify • Share findings of HR quarterly survey with • Promote a welcoming “open-door” job boards within their industries cluster companies and public organizations, approach to meet with job seekers interested HR working groups and stakeholders in bioscience careers • Update the PEI BioAlliance Job Posting page to give it a stronger image, as it is the • Promote best practices for accessing highest traffic page on our website with employment in the bioscience community 81,000 page views over past five years
12 PE I BIOA L L I A NCE H R S T RAT EGY RAISE AWARENESS OF BIOSCIENCE • Develop a recruitment welcome page • Ensure employment news media are aware COMPANIES TO ATTRACT TALENT template that companies can incorporate of actively recruiting companies, so they on their websites which will make a strong, can include stories on their upcoming • Profile headline company news but also consistent impression with job seekers. career opportunities smaller, interesting news items that highlight This template would include a list of job activity and growth in the community categories, education/skills required, work • Encourage companies to apply to top culture, overview of employee benefits, employer lists to attract strong candidates • Highlight company leadership to promote email address for resumes, and, if available, plans for growth the link to their online recruiting site • Encourage companies to set up automatic featuring current job postings. thank-you email replies to confirm with • Host HR-focused bionetworking events candidates they have received their resume/ where companies can present their latest • Update companies’ page on the PEI applications. This becomes increasingly business development news, highlight BioAlliance website with links to their important as we build strong candidate their work culture and promote home page and HR welcome page networks. We want to make a good recruitment needs impression and encourage candidates to reapply for future positions. • Assist companies in building their social media strategies to highlight good news stories, participation at conferences/events “I wanted some coaching on how best to approach the bioscience community and attract audiences interested in career opportunities and make the best impression. I met with the PEI BioAlliance to discuss my • Create a directory of companies’ social resume and the companies that I researched. It put me on track and I followed media pages, so the entire community can the best practices they suggested...they work!” SOMRU BIOSCIENCE EMPLOYEE share good news/updates and together build a strong social media presence for the PEI bioscience cluster
13 PE I BIOA L L I A NCE H R S T RAT EGY “The PEI BioAlliance hosts regular HR-focused bionetworking events where companies can present their latest developments. It was an opportunity for us to highlight our company and promote upcoming recruitment opportunities.” ELANCO
14 PE I BIOA L L I A NCE H R S T RAT EGY ATTRACT AND RETAIN TOP TALENT TO • Tap into existing community groups a competitive employee package. If they are WORK IN THE PEI BIOSCIENCE COMMUNITY that organize programs and activities not able to offer competitive salaries, help for newcomers and find ways we can them strategize ways to offer other valuable • Promote PEI as a place to enjoy a rewarding collaborate with them to make new families non-monetary benefits that would be career in bioscience and still have valuable to PEI feel at home appealing to employees. time to enjoy a great family life, a good standard of living and a healthy work/life • Feature links on our website of community • Highlight programs supporting recruitment balance resources and activities which would be to enhance opportunities for companies to valuable to newcomers working in the PEI offer competitive salaries • Highlight our strong bioscience community bioscience community culture that welcomes employees and their • Promote our conferences and bionetworking families • Promote the total package of advantages events that attract high-level international of working in bioscience in PEI to new industry leaders to PEI, so employees can • Build a strong network and support system graduates. Highlight emerging/high-growth see that the PEI bioscience cluster is truly to make employees new to PEI feel welcome companies, professional development connected to the world. Emphasize the in our community and career advancement opportunities, message that great things are happening competitive compensation and benefit here in the bioscience community. • In cooperation with the HR working plans, reasonable cost of living and good groups, create ways for spouses/partners communities to raise a family. • Collaborate with government partners of employees to connect with each other involved in population attraction activities and community resources, identify specific • Encourage companies to access the latest to tap into best practices and resources. challenges we could assist with, and invite national compensation and benefits data Make sure our communications are well them to send us their resumes which we can offered by BioTalent Canada, so local aligned with their established brand. circulate among our networks companies can feel assured they are offering
15 PE I BIOA L L I A NCE H R S T RAT EGY “I graduated from UPEI with a B.Sc. and found work within a month of graduation. I feel that I have the best of both worlds. I can still manage my horse farm and build a rewarding career. My family moved here from New England in 2009 and I am so happy that I can stay. I love PEI.” BIOVECTRA EMPLOYEE
16 PE I BIOA L L I A NCE H R S T RAT EGY BUILD COLLABORATIONS WITH • Encourage opportunities where students SECONDARY AND POST-SECONDARY can benefit from industry experience INSTITUTIONS TO SECURE A STRONG e.g. co-op and OJT programs, Career FUTURE WORKFORCE Prep Program, NSERC’s Industrial Undergraduate Research Student Award • Increase connections among secondary, post-secondary and bioscience companies • Promote student-rate registrations to to promote career paths and build a strong BioAlliance conferences and encourage future workforce in bioscience students to participate as a way to build their networks and industry knowledge • Welcome university and college career office professionals to take part in our bioscience • Find ways to collaborate with post- community, join our mailing lists and secondary marketing students on special attend our networking events projects/assignments where they could • Create opportunities for mentorship help raise the awareness of the bioscience between bioscience companies and students • Work with Holland College and UPEI companies and business careers in to promote the Bachelor of Science in bioscience • Capitalize on programs that bring together Biotechnology and two-year diploma research students and bioscience companies program to high school students • Feature stories of graduates who found through programs like those offered by opportunities in the PEI bioscience cluster NSERC and Springboard Atlantic • Invite students to join our community and where they can share how they built their encourage them to network with potential careers future employers at BioAlliance events
17 PE I BIOA L L I A NCE H R S T RAT EGY “Holland College and the PEI BioAlliance, along with the PEI bioscience companies, have a strong working relationship through the Advisory Committee and OJT Program.” MICHAEL GIBSON, PH.D., LEARNING MANAGER, HOLLAND COLLEGE BIOSCIENCE TECHNOLOGY PROGRAM
18 PE I BIOA L L I A NCE H R S T RAT EGY REDUCE BARRIERS TO RECRUITING • Build collective knowledge to help SPECIALIZED INTERNATIONAL CANDIDATES companies streamline the process as much as possible, so the employees can begin • Host information sessions on hiring work with companies sooner international workers and challenges e.g. the new requirement for work permit holders to apply for permanent residency as part of the work permit renewal process “PEI Association for Newcomers to • Identify key local resources that can assist companies in hiring international workers Canada’s Employment Assistance Service (EAS) has clients that are • Invite bioscience companies to share best practices on hiring international workers highly qualified in scientific areas. EAS • Connect with key government contacts collaborates with the PEI BioAlliance that can offer us the latest updates/changes to ensure that newcomers are aware of e.g. Express Entry Program and offer timely advice on challenges companies the growing prospects for employment are experiencing in hiring international with bioscience companies on PEI.” candidates PEI ASSOCIATION FOR NEWCOMERS TO CANADA CATC employee Tiago Hori • Seek advice on how to assess international becoming a Canadian Citizen, joined credentials so qualified newcomers to by his wife Kim Johnstone from Canada can access opportunities Synapse and their daughter Gabriela
19 PE I BIOA L L I A NCE H R S T RAT EGY MAXIMIZE ENGAGEMENT IN PROGRAMS SUPPORTING RECRUITMENT • Host regular information sessions where funders can discuss their programs supporting recruitment and receive feedback from employers • Promote programs supporting recruitment HR BioNetworking as a way to offset the challenges of accessing Event at UPEI capital to finance recruitment and striving to offer a competitive salary. Highlight and regularly promote our user-friendly chart that links to all programs that support recruitment. • Address the program gap that NSERC and MITACs have left in PEI with the loss of programs that supported recruitment of post-doctoral candidates
20 PE I BIOA L L I A NCE H R S T RAT EGY Retention BUILD A STRONG WORKFORCE THAT WILL DRIVE BUSINESS GROWTH AND ENJOY PROFESSIONALLY REWARDING CAREERS • Build strategies to support retention • Promote compensation and benefits for emerging companies that are hiring data provided by BioTalent Canada, so candidates integral to their early growth companies can stay informed of competitive and for high-growth companies that are salary levels and benefits packages creating employment opportunities • Share knowledge of good professional • Promote workshops and conferences on development courses through HR working employee engagement that offer ideas groups companies could adopt • Make sure spouses/partners of “new-to-PEI” BioNetworking Event at NRC • In the HR working groups, invite companies employees have access to resources to build to share employee engagement ideas rewarding careers in PEI which will support retention of key talent • Encourage companies to invite their employees to join the BioAlliance mailing list, so they can learn about networking and social events and feel part of the larger bioscience community
21 PE I BIOA L L I A NCE H R S T RAT EGY Clyde River, PEI “Attending the PEI Bioscience networking events is so important to making key connections. I attended a PEI BioAlliance networking event and had a chance connect with senior managers of the bioscience companies. I just graduated with an M.Sc. and am happy to say that I am now employed as a result of the contacts that I made.” UPEI GRADUATE
22 PE I BIOA L L I A NCE H R S T RAT EGY HR Support COLLABORATE TO BUILD STRONG AND CONSISTENT HR CAPACITY • Maintain a page on the PEI BioAlliance • Research HR best practices that will offer multiple duties taking care of HR, so their website (with printable PDF version) that guidance and inspiration for companies time is limited. This group will allow a summarizes current HR support services as they strive for attraction and retention dialogue around individual and common provided by the PEI BioAlliance along with excellence needs. We can tap into customized HR HR specialist services available within the resources to build consistent HR capacity community • Create an HR working group for the that will support recruitment, retention and largest bioscience companies who have HR company growth. • Develop a Human Resource Blog/News departments and specific HR experiences page of timely features and stories as a way and needs • Offer one-to-one customized consultation to keep recruitment, training programs and with companies new to PEI on HR HR tools/resources top of mind • Establish a second HR working group resources and services available to them. dedicated to smaller and mid-size emerging Introduce them to HR resources and • Promote the HR resources offered by companies that do not typically have specialists who can help build their HR BioTalent Canada and invite them to add in-house HR expertise. Right now the capacity. timely items and partnership offers to our majority of companies have a CEO/PEI- HR news page based manager or employee managing
23 PE I BIOA L L I A NCE H R S T RAT EGY “As a smaller company, it is valuable to us to tap into the PEI BioAlliance and larger cluster community to seek advice and share ideas on HR best practices.” AQUABOUNTY TECHNOLOGIES
24 PE I BIOA L L I A NCE H R S T RAT EGY Skills Development BUILD A CULTURE OF PROFESSIONAL DEVELOPMENT AND TRAINING TO SUPPORT RECRUITMENT AND RETENTION AND DRIVE GROWTH • Take advantage of the Canada-PEI Jobs • Share ideas on valuable courses, workshops • Encourage on-the-job training and Grant initiative to support regular, cluster- or conferences through HR working groups co-op initiatives for students to prepare wide training sessions for cGMP, Project for the workforce and open up career Management and Leadership/Management • Identify training opportunities that will opportunities training offset any common skills gaps for new recruits • Through the Connecting and Advancing • Collaborate with companies to build strong Women in the Bio-economy local chapter, management capacity to support those • Encourage opportunities for researchers promote mentorship and professional going through rapid growth and succession to be engaged with industry which will development planning help bridge the gap in transitioning from academia to business • Identify training opportunities that support understanding of business fundamentals
25 PE I BIOA L L I A NCE H R S T RAT EGY “We are always interested in ensuring Dalhousie students and recent graduates are aware of possible employment opportunities in PEI. Many of our students attend the university from across Atlantic Canada, across the country and internationally. Not only do we receive job notifications, we are helping increase our students’ awareness of opportunities in PEI. Thank you.” SCIENCE, INFORMATION TECHNOLOGY, ENGINEERING CO-OPERATIVE EDUCATION - DALHOUSIE UNIVERSITY Clyde River, PEI
26 PE I BIOA L L I A NCE H R S T RAT EGY Community Outreach BUILD ON CURRENT SUCCESS AND CREATE PROSPERITY FOR THE NEXT GENERATION • Create a welcoming environment to show • Invite the community to our social media PEI BIOSCIENCE CLUSTER: IN CONTEXT the success happening in bioscience and pages to stay current on the latest company The PEI cluster is emerging as an important player on how developments are helping to drive the and bioscience community news the national stage Island economy and providing good quality, Biologists and related scientists per 10,000 in the labour stable jobs for Islanders • Coach companies to take advantage of market social media and opportunities to speak to 19.7% • Regularly feature profiles of employees their online communities working in the cluster and highlight 12.7% rewarding careers and work/life balance • Find opportunities to build national awareness of the PEI bioscience cluster • Take advantage of speaking opportunities across PEI to promote the bioscience cluster • Advocate for improvement in K-12 and answer questions they may have on education Canada Prince Edward Island accessing opportunities Source: Statistics Canada 2011 National Household Survey. • Collaborate with employment news media and specialized publications to regularly “The good news stories about the people and companies in the PEI bioscience highlight company stories and professionals cluster show what is possible, and it is good to know that our children have options if in bioscience they wish to work close to home.” DR. RUSS KERR, CHAIR, PEI BIOALLIANCE BOARD OF DIRECTORS
27 PE I BIOA L L I A NCE H R S T RAT EGY Natural Products Conference at UPEI
28 PE I BIOA L L I A NCE H R S T RAT EGY Conclusion Over the past five years, the PEI bioscience skills and experience. We encourage job We are promoting a culture of training to cluster has averaged a 94% employee retention seekers to attend our networking events to build knowledge and skills for professional rate. We have 43 companies and over 1400 establish contacts and access employment. We and corporate growth. employees with a target of 2000 by 2020. promote programs that support recruitment. Private employee numbers have tripled in the The PEI BioAlliance and its partner past 10 years. The momentum is set. Our At least 80% of jobs are filled from Atlantic organizations recognized from the early vision is clear. Canada with a large portion of candidates days that the quality of human resources from Prince Edward Island. We receive within the PEI BioCluster, from business, We have high interest in bioscience careers positive feedback from professionals moving to science, to manufacturing, to support with 25% annual audience growth which to PEI about our well-organized approach to services, is a critical enabler of the growth is increasingly targeted to top talent and recruitment. and development of the Cluster. This Strategy bioscience professionals with targeted continues to build on that recognition and, networks. Our mailing list and social media We encourage networking at PEI BioAlliance properly executed, will continue to yield audiences are the first to hear about bioscience events. Time and time again we see where necessary results. careers featured on our website. those job seekers who attend events have higher success in finding employment. We We are focused on expanding our networks. also invite community group representatives We participate in events and career fairs. We who work with job seekers to join us as invite job seekers to meet with us to discuss well which has led to excellent working their career goals and to identify which collaborations with their clients wishing to companies would be a good match for their access careers.
29 A PPENDI X Appendix A PEI BIOSCIENCE CLUSTER ORGANIZATIONS PRIVATE COMPANIES Island Abbey Foods PUBLIC ORGANIZATIONS Island Water Technologies Advanced Extraction Systems MicroSintesis Agriculture & Agri-Food Canada Affinity Immuno Murphy Laboratories BioFoodTech Aqua Bounty Canada Nature’s Crops International Holland College & Canada’s Smartest Kitchen ARK Bio-Medical Canada Nautilus Biosciences Canada Innovation PEI Armentum Neurodyn National Research Council Atlantec BioEnergy NeuroQuest Atlantic Veterinary College Atlantech Companies OmniActive Health Technologies Canada UPEI Avivagen Animal Health Origins Extraction BioSpa Precise AI BioVectra Phytocultures Cana-Add Pure Pharmaceuticals PEI BIOCLUSTER COMPANY GROW TH Canada’s Island Garden Potato Quality Institute 43 Center for Aquaculture Technologies Canada Regis Duffy Bioscience Fund 40 38 40 36 CNS-CRO Retrevium 35 33 Delivra RPS Biologiques 30 30 27 Diversified Metal Engineering Sekisui Diagnostics P.E.I. 25 25 Elanco Sevita International 20 GRW Laboratories Solarvest 16 15 Halibut PEI Somru Biosciences 10 Handyman Labs Timeless Veterinary Systems HZPC Canada Virotechnologies 5 Intervivo ViTRAK Systems 0 2004 2007 2008 2009 2011 2012 2013 2014 2015
30 PE I BIOA L L I A NCE H R S T RAT EGY Appendix B BIOSCIENCE COMPANIES SURVEY SUMMARY An online survey was conducted with PEI Bioscience Cluster companies along with follow- up tours/interviews. There were 24 company survey respondents, which represented the most actively recruiting companies. What HR professionals/resources do you currently have within your company? Employee handles HR & other duties CEO/PEI Based M anager HR Department One employee dedicated to HR 0 2 4 6 8 10 12
31 A PPENDI X RECRUITMENT Q#3 Where do you typically recruit talent for the following job categories? (Choose all that apply.) BioAlliance W ebsite Employee Networks Regional Job Boards Company Professional Networks Large Job Boards Universities/Colleges LinkedIn Recruiters PetriDish 0 5 10 15 20 25 30 35 40 45 50 Scientists QA/QC Production Business Admin Senior M gmt. Other places they advertise are HRDC job bank, industry association sites and Holland College Bioscience Program.
32 PE I BIOA L L I A NCE H R S T RAT EGY What strategies do you use to raise your company’s profile to attract good recruits and how do you rate their effectiveness? (Choose all that apply.) BioAlliance Communications Company W ebsite Industry Exhibitions/Trade Shows Industry Conferences Career Fairs Print PR Recruiters 0 2 4 6 8 10 12 14 16 Low value Moderate Value High Value Other ways they raise profile are community service, employee referrals, peer reviewed publications and technical journals.
33 A PPENDI X Q#5 What are your recruitment challenges? (Choose all that apply.) COMMENTS • Challenges to maintain staff • Spousal employment Challenges to find skilled talent • We are lucky in that we have been successful with the staff we have hired No significant challenges over the past 5-6 years. We have minimal turnover. We had two positions in the past PEI location 3-4 years which were difficult to fill, but we certainly did not go a really long time with Capital to recruit needed talent a vacant position. • Finding engineers with specialized Available programs to support recruitment knowledge is challenging. 0 1 2 3 4 5 6 7 8 9 10 • Had good luck hiring grads and bringing them along • As a new company, the budget for top talent often is not there even if we could interest them in the position. We are growing people into the roles we need filled. • With our rural location, the recruitment challenges with young professions are even further amplified (K-12 education and health care).
34 PE I BIOA L L I A NCE H R S T RAT EGY What are your most challenging types of positions to recruit? (Choose all that apply.) Scientists with specialized knowledge No specific challenges Comments included difficulty finding subject matter experts, engineers and Senior M anagement molecular biologists with fish experience. Production 0 1 2 3 4 5 6 7 8 9 10 What post-secondary institutions do you hire graduates from? (Choose all that apply.) Holland College UPEI Other Atlantic Universities/Colleges Other Canadian Universities/Colleges International universities/colleges 0 5 10 15 20 25
35 A PPENDI X When you are considering applicants from outside Canada, are there any barriers/challenges? COMMENTS Not applicable • The biggest challenge with hiring internationally now is where work permit holders are required to apply for permanent residency now as part of the work permit renewal process. No significant barriers • As a start up, we had some issues meeting the salaries dictated using the LMO process. It does not account for additional compensation incentives. Significant barriers • The barriers that we have encountered are assessing credentials. Those that we choose to interview are usually exceptionally suited to the position/have 0 2 4 6 8 10 12 regulatory or applied research experience. Getting them into Canada can be a trial, but there is good support from PEI Immigration. • The only barrier is time delay in completing visa paperwork etc. • Language can be a barrier. Sometimes language level listed does not match with actual candidates. • The time frame and work required to hire someone from US is high.
36 PE I BIOA L L I A NCE H R S T RAT EGY What programs have you accessed to support recruitment? (Choose all that apply.) Holland College OJT Program Skills PEI Graduate M entorship NSERC Industrial Undergraduate Student Research Award Skills PEI Employ PEI Program UPEI Co-‐op Student Program BioTalent Canada Career W age Focus Program Skills PEI Career Prep Program 0 2 4 6 8 10 12 14 16 18 COMMENTS • Companies also benefit from the PEI Labour Rebate Grant. • We do not typically use the undergrad or grad student programs because it is a relatively large investment in time for someone who might not stay. • We like to recruit using the post-doc tools; however, the only program available to us for post docs that does not require an academic partnership is the Innovation PEI Program.
37 A PPENDI X To the best of your knowledge, based on your strategic planning, how many employees COMMENTS would you estimate you will be recruiting in each of the next five years? • Reasonably-priced office space to house additional employees that is still close Companies estimated three to five years out. It looks like we will at least maintain our rate of to the main research facility creating 100 jobs per year and will likely exceed this projection. • Running out of places to put people already! #11 As you plan your recruitment over the next five years, what do you think could become a challenge in achieving these recruitment goals? (Choose all that apply.) Access to capital Challenges finding specialized skills Management capacity Business development challenges Delays due to regulatory process Training required Don't foresee significant challenges 0 2 4 6 8 10 12 14 16
38 PE I BIOA L L I A NCE H R S T RAT EGY Are there any additional comments you have about recruitment that should be considered as we develop our new HR Strategy? • There are a lot of funding opportunities to hire new grads and provide training, but not a lot of help to fund high-level managers/contractors. • Tools should be focused on companies of all sizes. Smaller companies/those with less HR expertise have different needs from those with entire HR departments. Up-to-date compensation information is also very valuable. • Any information regarding funds/programs available for recruitment RETENTION 13 What are your key retention issues? Retention is not a problem No significant retention issues Employee spouse unable to find employment Not able to offer competitive salaries/benefits PEI location Not able to offer advancement opportunities 0 2 4 6 8 10 12 14
39 A PPENDI X Have you identified barriers to employee retention from formal or informal exit interviews? • Tough winter season • Lack of major city • Young singles do not adapt well here • We have never lost an employee • Remuneration - having to compete with institutions like UPEI For your employees that have located or relocated to PEI, what are some of the advantages they see in living and working on the Island? • Most comments related to family-friendly location • Good work/life balance • Lower cost of living • Safe and strong communities, small-town feel • Friendly people • Short, easy commutes between home and work • Peaceful and relaxed lifestyle • Opportunity to work with international companies • Capacity for aquaculture expertise on Island and within region • Friendly, family-feel within small, growing companies • Lots of potential for career development • No relocations
40 PE I BIOA L L I A NCE H R S T RAT EGY What strategies have you applied to support retention that have worked well? Employment engagement activities Competitive compensation & benefits plan Professional development opportunities Support for employee spouse to adapt to community 0 2 4 6 8 10 12 14 16 Comments included “offering an interesting job in a pleasant environment”. Are there any additional comments you have about retention that should be considered as we develop our new HR Strategy? • Create a way for spouses/partners and newcomers to PEI and Canada to connect with each other to help ease the transition to their new community • Compensation health packages for start-ups
41 A PPENDI X HR SUPPORT & RESOURCES What are your most critical current/near future HR priorities? We received a broad range of responses which offers a good snapshot: • GMP knowledge • Marketing support • Retaining staff for the longer term • Hiring additional production team • Updating and completing HR policies members • Finding candidates with specified skills and • Being able to pay senior managers education competitive salaries • Managing our fast growth • Specialized skills • Continuing to develop our current team • Filling our management level positions and • Senior management completing staffing for our expansion • Finding someone to take over day-to-day • Information for both employers and administration of lab duties so Operations employees Director can focus on clients and bring in • Filling an engineering position new projects • Finding and attracting qualified staff to PEI • Capital for recruitment • Retaining employees because better paying, • Space to house future hires government program financed positions are • Establishing HR policies as we continue being offered to grow
42 PE I BIOA L L I A NCE H R S T RAT EGY Rating of the PEI BioAlliance services to support the HR needs of companies: Organizing training opportunities BioAlliance job p ostings p age Building national awareness Gathering HR best practices Promoting companies/careers in media HR resources on website Careers p romos on social media Career e-‐news notification Meeting with job seekers Linkages to HR specialists/services Outreach to build job seeker mailing lists HR-‐focused events Tracking HR progress -‐ Quarterly Survey 0 5 10 15 20 25 High Value Moderate Value Low Value Not aware
43 A PPENDI X What items and topics would companies find valuable as we upgrade the PEI BioAlliance website and printed HR materials? Website page/PDF summarizing PEIBA HR services/resources HR Blog with updates, news, company stories Career/education options targeted to students Employee career path stories Stories celebrating talent in bioscience community 0 2 4 6 8 10 12 14 16 18 20
44 PE I BIOA L L I A NCE H R S T RAT EGY The PEI BioAlliance has a partnership with BioTalent Canada to tap into national resources. How valuable are these resources to you? Promote bio-‐economy needs to Fed. Gov. Career Focus W age Subsidy Program Benefits, e.g. partner discounts Labour market Information Special projects that address skills gaps PetriDish Job Board 0 5 10 15 20 25 High Value Moderate Value Low Value Not aware COMMENT Suggest a plan that supports R&D positions in high-risk endeavours wherein revenue is not expected to accrue from the R&D for 3-5 years.
45 A PPENDI X What types of labour market information would you find valuable? • Current wage and compensation • Financial and staff information information • Education news • Information on employee benefits • Career news • Job descriptions • Growth year over year by skill and job • Examples of HR policies • Stock option plans 23 • Industry information relating to different • Access to info on what talent is available companies How valuable is the PEI HR Toolkit? The PEI HR Toolkit is Have not used it managed by the Greater Charlottetown Chamber Moderate value of Commerce and offers a broad range of Low value local HR resources and templates. High value 0 2 4 6 8 10 12 14
46 PE I BIOA L L I A NCE H R S T RAT EGY What HR practices do you have in place? Employee health & safety policies Job descriptions Compensation & benefits plan Company HR policies Professional development Engagement activities Performance reviews Formal recruitment Incentive programs 0 5 10 15 20 25 30 Yes No Have plans to add Looking for ideas/info
47 A PPENDI X SKILLS DEVELOPMENT What are your most critical current/near future skills development priorities? • GMP Knowledge • Sales & Marketing • Succession Planning How do you currently handle training in your company? What types of training take place? • Most comments related to some combination • We encourage employees to participate in • We offer in-house training on biosafety, of internal and outsourced training. professional development opportunities, TDG, WHMIS, First Aid, GLP and • Training encompasses administration, when relevant and when possible. animal ethics. accounting, QC • When equipment is installed, the vendor • Senior scientists provide training. • Training is accomplished via SOPs and OJT. provides training for staff. • A training program is in place for each • Technical, soft skills, lean manufacturing • Training occurs on an as-needed basis when position. and six sigma time permits. • We have a company training manual. • Job specific training programs to move up • Employees self train. • Internal production and manufacturing skills ladder • We like online training but send employees training to specific training as required.
48 PE I BIOA L L I A NCE H R S T RAT EGY Q#28 How valuable have you found the Canada-PEI Jobs Grant as a way to offer training for employees? Have not used program Pleased with program Have plans to use program Had challenges 0 2 4 6 8 10 12 14 16 What types of training would you like offered to on a cluster-wide basis? One more suggestion included Project management training Dangerous Goods Air Training. Management/leadership training Re-‐offer the 3-‐day cGMP training each year 0 2 4 6 8 10 12 14 16
49 A PPENDI X #30 What has been your experience in hiring graduates from post-secondary institutions? Holland College UPEI Other Atlantic Canada universities Other Canadian universities International universities 0 5 10 15 20 25 Very good Satisfactory Not satisfactory Have not hired any COMMENT More on-the-job training is required. Students don’t learn how to take their book knowledge and apply it to practical working experiences.
50 PE I BIOA L L I A NCE H R S T RAT EGY What else should be considered as we develop our HR Strategy? “We were looking for an engineer with specialized experience. We • Continue to identify funding opportunities for companies to hire experienced staff/senior level positions communicated our need to the PEI • Have HR resources to find answers to questions on stat holidays, handbooks, snow BioAlliance. The very next day, a well- policies, for example • Information on changes in demographics matched engineer who was making • Bridging the gap between academia and commercial applications – new staff from an plans to move to PEI contacted the academic base sometimes have a hard time transitioning to industry PEI BioAlliance for assistance. The lead was forwarded to us, and we hired them. That’s teamwork!” ISLAND WATER TECHNOLOGIES Center for Aquaculture Technologies, Souris, PEI
51 A PPENDI X Island Water Technologies
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