PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch

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PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
PAYMENTS CONFERENCE
  VICTORIA FALLS – 2018

Sustaining Digital Payments
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Our Role

What we do…
 Electronic transaction switching
 Clearing and settlement
 Risk management on behalf of participants

             1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Our Mandate

• We derives our mandate from the RBZ who formally
  recognize the switch as a payment system.
• Our operations fall under the supervision and oversight
  of the RBZ National Payment Systems Division.
• We are regulated in terms of the National Payment
  Systems Act and Regulations as issued by the RBZ from
  time to time.
• Zimswitch is also guided by international best practice
  and standards to which it fully subscribes, including the
  Bank for International Settlements (BIS) Principles for
  Financial Market Infrastructures (PFMIs) and PCI DSS.
                   1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Our Place in Zimbabwe’s Financial Services Sector

Players in the Financial Services Sector– Adapted from NFIS (2016-2020)
                  1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Our Membership
17 Financial Institutions

4 Depositing Taking Microfinance Institutions

3 Sponsored Payment Service Providers

                 1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
A Platform for Convergence

Zimswith has successfully brought convergence                                    of
participants’ payment systems through interoperability
                1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Our Interoperability Success Story
                                                                                 Sponsored
Member                                                                           Payment Service
Depositing                                                                       Providers
Taking
Microfinance
Institutions

                                           =

Member
Financial
Institutions

                1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
Key Benefits of Interoperability
                      • Expands access to and utilisation of
Unlocks Shared Access   electronic payments.
                      • Eliminates unnecessary competition
                        in infrastructure provisioning.
                      • Supports the supply side of
                        infrastructure through shared access.
                      • As Zimswitch we have successfully
                        established interoperability rails for
                        Zimbabwe         bringing       massive
                        economies of scale to players in the
                        financial services sector.

                    1994-2018 Zimswitch. Switching you on to financial flexibility
PAYMENTS CONFERENCE VICTORIA FALLS 2018 - Sustaining Digital Payments - Zimswitch
What has been Zimswitch’s contribution to the
 digital payments dispensation in Zimbabwe?

              1994-2018 Zimswitch. Switching you on to financial flexibility
Resiliently Supporting Digital Payments

                                   With the sustained growth in
                                      electronic payments,
                                   Zimswitch is at the centre of
                                   mass with robust technology
                                     to support the cash-lite
                                           dispensation.
                                    Our platform has adequate
                                   headroom to sustain ‘extra-
                                     ordinary’ volume peaks.
          1994-2018 Zimswitch. Switching you on to financial flexibility
Statistical Overview
                                                                                       ATMs
                                                                   (market total approx. 550)

  60,000 active POS Terminals
(market total approx. 60,000)                                                                 Zimswith connects 17
                                                                                              Financial Institutions,
                                                                                              4 deposit taking
                                                                                              Microfinance institutions & 3
                                                                                              PSPs

      2 million active debit cards
         (4,3 million cards in the                                                                     165,1 million
                         market)                                                                transactions in 2017
                                                                                                (34,9 million in 2016
                                                                                                            up 372%)
                                                       Switched transactions
                                                           worth $6,6 billion
                             1994-2018 Zimswitch. Switching you on to financial flexibility
National Contribution – Stats for 2017
  75% of all POS transactions done in 2017 were
   switched through Zimswitch. Thus 160,4m out of the
   national total of 214,9m.
  In terms of value, POS transactions switched through
   Zimswitch in 2017 account for 77% ($5,1bn) of the
   national total value of $6,6bn.
  ZIPIT transfers account for $1,6bn of the national
   electronic fund transfers done in 2017.

             1994-2018 Zimswitch. Switching you on to financial flexibility
National SuperBrand

                              ZIPIT
                            • First runner up – Money
                              Transfer (2017)

                            • Number 11 national
                              Business to Business
                              Brands (2017)

  1994-2018 Zimswitch. Switching you on to financial flexibility
Market Overview

 16,2 million                                                                          Est. 4,3m debit
  population                                                                             cards in issue;
 Approx. 4                                                                             Est 17,411 credit
  million formally                                                                       cards
  banked                                                                                Est 63,987 prepaid
  population                                                                             cards
 Number of                                                                             Mobile payment
  women with                                                                             subscribers 4,6
  bank accounts -                                                                        million
  935,994                                                                               Total POS devices
 GDP $14,4                                                                              in the market
  billion                                                                                approx. 60,000
 GDP per capita                                                                        Total ATMs in the
  approx. $1,000                                                                         market 550

                      1994-2018 Zimswitch. Switching you on to financial flexibility
Market Pain Points
Cyber Fraud & Security                                              Financial Inclusion

   Magnetic stripe cards open to fraud &                               Significant percentage of the
    counterfeit manipulation                                             population is financially excluded
   Financial losses to banks and                                       Cost of digital transactions perceived
    customers                                                            to be high

Slow rate of payments modernization                                  Market Fragmentation

   Slow uptake of modern digital platforms                             Resistance to interoperability resulting
    by banks and customers                                               in payment system silos
   Small value transactions remain largely                             Bilateral arrangements
    cash based

                           1994-2018 Zimswitch. Switching you on to financial flexibility
What role has Zimswitch played in the
modernization of payments in Zimbabwe?

        1994-2018 Zimswitch. Switching you on to financial flexibility
Payments Modernization

1. ZIPIT
Transaction type 27 Credit Push
                               HEADER
9000- Person to Person
9001- Person to Business      Paragraph
9002- Business to Person
9003- Business to Business

Version 2.0 - KYC details required to meet AML requirements

2. Payment from Account - Transaction 50
3. EFT (Credits & debit ) account based
4. Pay n Go, NFC – around the corner
The Real-time Payments Revolution
We started on this journey 8 years ago through the
introduction Zimswitch Instant Payment Interchange
Technology (ZIPIT).

ZIPIT is a versatile, enhanced data payment platform that
is used for everyday payments.
• Transactions can be initiated from any channel (Mobile,
    ATM, POS and the Internet).
• ZIPIT transfers can be made to any bank account or any
    mobile number.
• Participants are called to ensure that transaction data
    reflects on the beneficiary’s statement.
                1994-2018 Zimswitch. Switching you on to financial flexibility
Technology Versatile Transaction Sets

           1994-2018 Zimswitch. Switching you on to financial flexibility
How has Zimswitch addressed the challenge of
         Cyber Fraud and Security?

             1994-2018 Zimswitch. Switching you on to financial flexibility
Fraud and security

 What Do We Have to Achieve
        HEADER

       Paragraph
Fraud and security

Zimswitch implementing PCI DSS project
                                HEADER
Using strong cryptography and security protocols to safeguard sensitive
cardholder data during transmission over open, public networks, including
                               Paragraph
the following:
 Only trusted keys and certificates are accepted.
 The protocol in use only supports secure versions or configurations.
 The encryption strength is appropriate for the encryption methodology
   in use.

Introduction of Chip & Pin

ISO 27001
Fraud and security

• Cryptography algorithms to provide privacy. - HSM encryption – 3 DES
                                     HEADER
• Digital Certificates and Digital Signatures
                                    Paragraph
  for Web servers, to provide authentication.
  data integrity, and non-repudiation service.

• Secure Sockets Layer (SSL) uses all these techniques
  to achieve trusted communication.
How is Zimswitch contributing to the National
          Financial Inclusion Drive?

                1994-2018 Zimswitch. Switching you on to financial flexibility
Financial Inclusion

                      HEADER
- ZIPIT to mobile      Paragraph
- Reduced transaction charges
- Interoperability with MNOs (bank to wallet/ wallet
  to bank)
- Interoperability with microfinance institutions
- Supporting mPOS
Financial Inclusion

mPOS drive
             HEADER

             Paragraph
1994-2018 Zimswitch. Switching you on to financial flexibility
ZEEPAY – Electronic Funds Transfer solution

  Payments Hub                      ZEEPAY                  Payments Hub

 Core                                                                 Core
Bankin    Channels                        EFT Debits    Channels
                                                                     Banking
  g                   EFT Credits         (Batch,
                     (Batch, RTC)         Mandate
                                          management)

     BANK A                                                    BANK B

                              RBZ - Clearing and
                                 Settlement
1994-2018 Zimswitch. Switching you on to financial flexibility
Zimswitch’s Vision for Payments in Zimbabwe
 Universal adoption                     Cash-lite economy                                      Low Cost
   of electronic and              reduced reliance on cash by                          of payment systems to
 innovative payments                consumers and business                                    users

   What we need…                                                                            Desire outcomes…

 Leveraging on existing                                                                  Systems that are fully
 infrastructure through                                                                  interoperable, easily
     interoperability                                                                   accessible, and efficient

Regulatory oversight an                                                              New innovations that do
   support on new                                                                    not introduce undue risk
     innovations                                                                           in the market

Collaborative innovation                                                             Shorter innovation cycle
 and quick adoption of                                                               and quick time to market
     new products

                           1994-2018 Zimswitch. Switching you on to financial flexibility
Our Message to International Schemes

Dear…
.

        We are open for collaboration

             1994-2018 Zimswitch. Switching you on to financial flexibility
In Closing…

1994-2018 Zimswitch. Switching you on to financial flexibility
1994-2018 Zimswitch. Switching you on to
           financial flexibility
Copyright © 2018 Zimswitch.
    All rights reserved.

 1994-2018 Zimswitch. Switching you on to financial flexibility
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