Paderborn Station New Arrivals Guide - Think information think - BFGnet
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Paderborn Station
New Arrivals
Guide
Think information…
think !
HIVE BLOGS
Keep your finger on the pulse and sign up for current station and
local information. Read about health, education, employment,
what’s on, discounts, charities, welfare, housing and relocation.
It’s all covered!
www.bfghive.blogspot.com
www.brunssumhive.blogspot.com
www.shapehive.blogspot.com
www.napleshive.blogspot.com
1. Go to the top left hand corner of the Blog and enter your email
address in the box (not Dii/MODnet)
2. Respond to the confirmation email which will be sent to you
automatically
You will now receive email alerts summarising posts to the Blog.
Just click on links to read more!
Other HIVE Blogs can be accessed through the Army website at:
www.army.mod.uk/welfare-support/23438
2
Edited by I.M March 20193 Edited by I.M March 2019
CONTENTS PAGE
Paderborn Station 6
Why HIVE 7
Arrivals Checklist 8
Accommodation 9 - 11
SFA
Babcock
Pets & Registering Dogs
Visitors
Welfare Accommodation
Free Internet
Telephone Connections/ Disconnections
Mobile Phones
BFBS TV
Recycling
Hunting, Clay or Sporting Weapons
Deployment 11
Discounts 11
Education 11
Nurseries, Schools & Further Education
Childminders
Employment 12
Dependant Vacancies
Trading from Home
Finance & Legal 12 - 13
Bank Accounts
Forces Fixed Rate
UK Credit & Debit Cards
Kindergeld
Foreign & Commonwealth 13
Healthcare 13
Medical Care
Dental, Mental Health & Hospitals
Local Area Information 14
Leaflets & HIVE Guides
Restaurants
Shopping
Tax Free Shopping (Mehrwertsteur)
Tax Free Vehicles
4
Edited by I.M March 2019Relocation 14
Assignments
Next Location Information
iHIVE
Transition & Leaving Personnel 15
Service Leavers, Future Employment and CTP
Civil Servants/MOD Civilians/Contractors
Housing
Travel & Transport 15
HIVE Transport Guide
BFG Vehicle Registration & De-registration
BFG Fuel Card
Unit & Station Information 16 - 17
ID Cards
HIVE Blog
HIVE Clubs & Activities Guide
Youth Activities
Translator
Pader Pages
SSVC Cinema
BFBS Radio
BFGnet
Postal Services
Emergency & Useful Numbers 17 - 19
Welfare & Support Services 19 - 20
HIVE Locations 21
Mission Statement & Disclaimer 22
5
Edited by I.M March 2019WELCOME TO PADERBORN STATION
The HIVE would like to offer you a warm welcome to Paderborn
This guide is designed to answer some of the questions that may arise when
you first arrive in Paderborn, particularly if it is your first assignment to
Germany.
There are two HIVE locations in Paderborn Station and the addresses and
opening hours are shown below. Any changes to these hours will be
advertised in advance on the HIVE blog www.bfghive.blogspot.com
Please feel free to pop in and see us.
The HIVE is an information centre for the Service Community, which includes
single and married serving personnel, civilian, MOD employees and their
dependants.
Our aim is to provide a professional information and referral service. We
endeavour to answer all your queries and find the information you need, or
point you in the right direction for the best possible help and support.
If you are arriving from outside Germany take a look at www.bfgnet.de where
you can access ’Arriving in BFG’ tab; it provides lots of general information in
conjunction with this guide.
The HIVE can provide you with a copy of the Westfalen Garrison Service
Community Official Guide for more detailed information about the local
community including housing, schools, welfare support and station facilities.
HIVE Opening Hours
Paderborn HIVE Sennelager HIVE
Monday 0900 - 1300 Monday 0900 - 1500
Tuesday 0900 - 1300 Tuesday 0900 – 1500
Wednesday 0900 - 1300 Wednesday 0900 – 1500
Thursday 0900 - 1300 Thursday 0900 – 1500
Friday 0900 - 1300 Friday 0900 – 1500
Driburger Strasse NAAFI Family Store
Building 15, Barker Barracks Otto Hahn Strasse 20
Paderborn, 33100 33104 Sennelager
Tel: 0049 (0) 5251 57191 Tel: 0049 (0) 5254 982 2771
Email: Email:
paderbornhive@armymail.mod.uk sennelagerhive@armymail.mod.uk
We look forward to seeing you at the HIVE.
Please note that due to the drawdown of British Forces Germany during
2019/2020, information in this Guide can change at any time.
6
Edited by I.M March 2019CHECKLIST FOR ARRIVAL IN PADERBORN
We have all moved many times before, but here we have tried to include
things that you might overlook when you first arrive. We understand that the
list is not relevant to one and all.
CHECKLIST USEFUL PHONE NUMBERS
Paderborn HIVE: 05251 57191
Visit the HIVE Sennelager HIVE: 05254 982 2771
Register with a Bank
Telephone/Internet
Dog Registration Clerk
Register Dog 05254 982 2758
Register for employment (LSU) LSU: 05254 982 5488
ID Card ID office: 05254 982 2758
NAAFI Ration Card Speak to your Unit Welfare
BFG your car and complete driving BFG VLO: 05254 982 2638
MATRIX test Matrix test via BFGnet.de
BFG VLO Test Centre:
Book car in for BFG and lights test 05254 982 2638
Sennelager Medical Centre:
Register with Dental & Medical Centres 05254 982 2414
Sennelager Dental Centre:
05254 982 2482
Get Kindergeld forms from UWO, Assistance can be requested from the
BFGnet.de, or the HIVE translator.
NAAFI: 05254 982 2602 or visit HIVE
Find nearest Supermarket/NAAFI for Shopping Guide
BFGnet.de has up to date schools
Register Children at school and for
information.
School/Youth Club Bus Bus Supervisor: 05254 982 2003
Apply for ARAL Fuel card www.bfgnet.de/fuelcard/aral-fuel-card-
bfg.html
Collect your BFBS TV satellite box from
BFBS Sennelager. BFBS: 05254 804 4100ACCOMMODATION
Service Families Accommodation (SFA)
The Paderborn Station Housing Office is located in:
Normandy Barracks, Building 1. Sennelager
Civ: 05254 982 4435
Mil: 79 4435
For more information on accommodation, SFA and SLA, please call into the
HIVE to pick up an Accommodation Information Sheet.
Babcock
Babcock is the provider of maintenance and repairs for SFA and military
buildings.
If you have a fault that you wish to report Babcock can be contacted:
• https://bssg.babcockinternational.com/report-a-fault
• Tel: 0800 888 4242
• BFGnet.de
There is also a Babcock Housing guide available in the HIVE should you need
one.
Pets & Registering Dogs
When you arrive in BFG you MUST register your dog with the Dog
Registration Clerk within two days. The registration office is located in
Building 78 on Normandy Barracks and the telephone number is 05254 982
2758.
Certain breeds of dogs are banned for example, Pit Bulls, Staffordshire Bull
Terriers and American Staffordshire Terriers.
Visitors
When family visit you in Germany you should obtain a ‘Close Relatives Form’
from your Unit Welfare Office. To complete the form you will need your
relatives’ passport numbers. The form entitles close relatives to shop on your
behalf for non-rationed items in the NAAFI, and to minor medical treatment in
the medical centre. All visitors should ensure that they have adequate travel
insurance in place.
Welfare Accommodation
Each unit has a welfare flat located in Sennelager. The Welfare flats are used
for families having welfare issues and emergency accommodation. Welfare
accommodation can also be booked for friends and family visiting BFG;
please note that priority will be given to welfare cases. If a priority case occurs
during your family stay they may be requested to vacate. For information on
how to book welfare accommodation please call into the HIVE to pick up an
accommodation information sheet.
Free Internet
You can use the internet free of charge within the NAAFI Family Store and in
all JB’s and Coffee Forums during opening hours. Internet access can also be
found within some Unit Welfare Offices and the Army Education Centre (AEC)
and libraries.
9
Edited March 2019Telephone Connections/Disconnections
The country code for Germany is +49. e.g.: 0049 52549822771
When dialing the UK from Germany dial: 0044 then drop the first zero from
your number e.g.: 0044 (0) 208111222
It is important to be aware of the terms and conditions of your service
agreement. If you sign for a contract without fully understanding it, you are
liable to pay for what you have signed for.
Many German phone and internet plans can take several weeks to set up (3-
10 weeks) and many are only available with a 2 year minimum contract. They
may also require that you cancel several months in advance in order to avoid
automatic (and binding) contract extension. Please be aware that some
mobile contracts cannot be cancelled before they end, irrelevant if you are
moving back to the UK and show a valid assignment order.
If you wish to cancel your contract due to assignment or you are moving
house within Germany, you can collect a cancellation/relocation forms from
the HIVE or download them directly from www.BFGnet.de
Please note that you need to allow a minimum of 3 months to cancel your
contract permanently.
Mobile Phones
Be careful when you are buying a mobile phone, calls here are generally more
expensive than in the UK and there are a lot of different contracts available,
starting at 2 years plus. Have a look around before you decide what you are
going to buy. A notice period of 3 months is required for cancellation of
contract. Pay as you go top up cards can be bought from supermarkets, petrol
stations, and mobile phone shops.
BFBS TV
BFBS box can be collected from BFBS Sennelager.
Returns of the BFBS boxes are to be to BFBS Sennelager.
For more information contact BFBS Germany directly on +49 5254 804 4100.
For technical issues please contact ServiceDesk@bfbs.com or by telephone
to +44 (0)203 750 4567.
You can download the latest version of the BFBS TV Player from the App
Store or on Google Play and then login to the new BFBS TV Player using your
Defence Gateway login and password. For more details go to
http://www.getbfbs.com/bfbs-player
Recycling
Germany is a huge advocate of recycling. Each quarter will be issued with a
number of different refuse bins/bags and waste must be split up appropriately,
otherwise they won’t be collected or a fine can be issued.
Plastic & Metal – Yellow Bin Lids
Paper & Card – Blue bin Lids
Biodegradable Waste – peelings, food and grass etc – Green Bin
Other – nappies, mixed waste etc – Black Bins
10
Edited March 2019Bins are collected on a Rota basis. Your Estate Manager can help with details
of what is collected and when.
Many drinks bottles have a PFAND (deposit) which will be reimbursed on
return. Machines are normally located in the drinks sections of supermarkets
or sometimes at the till point.
For more information on recycling and rubbish disposal, please call into the
HIVE to pick up the Local Community Information Sheet.
Hunting, Clay or Sporting Weapons
If you own any type of firearm and intend to bring it to Germany, you must
adhere to German Federal Law and BFG SO 5200. The British Forces
Germany Shooting Association (BFGSA) webpage provides guidance and the
Gen Sec is the first point of contact for advice.
You must join BFGSA and register any weapons with German Federal
Authority within 14 days of arrival. BFG Shooting Association (BFGSA) can be
found on Dii/MODnet.
DEPLOYMENT
The HIVE can assist during deployment periods, offering advice, assistance
and help on communications with our comprehensive Deployment &
Temporary Assignment guide.
DISCOUNTS
The HIVE can offer both local and national discounts online via the blog.
Occasionally, local businesses will give the HIVE discount vouchers.
These are subject to availability.
Sign up to the HIVE blog to find out about what discounts are available at the
moment. Visit the blog at www.bfghive.blogspot.com
EDUCATION
Nurseries, Schools and Further Education
For more information on MOD Schools, Nurseries and German schools
(Including Kindergarten) in the area, as well as how to apply, call into the
HIVE and pick up an Education Information Sheet. This Information sheet also
includes details on Further Education courses.
Childminders
If you are looking for a child minder, please contact the child minding
coordinator:
Childminding Coordinator
British Forces Germany
childminding.paderborn@modschools.org
Tel: 0049 (0)173-8873811
If you are also interested in enlisting your child in a German Kindergarten
please visit https://paderborn.kita-navigator.org or drop into the HIVE for our
factsheet
11
Edited March 2019EMPLOYMENT
Dependant Vacancies
The LSU (Labour Support Unit) is responsible for the employment of all
civilians within Army units and departments. If you or a member of your family
wishes to apply for a job, you can register online or at the LSU office.
Registration can also be done prior to your arrival, just log onto
http://bfgnet.de/employment/vacancies/ for further information.
Building 139, Normandy Barracks, BFPO 16
LSU Customer Service: 05254 982 5487
LSU Registrations Clerk: 05254 982 5488
http://www.facebook.com/groups/paderbornlaboursupportunit
All current jobs can be found on the above website and in your local HIVE.
Trading from Home
Guidelines on Trading from Service Families Accommodation (SFA) are found
in SO BFG 5206 which is available to download by any user who has access
to the military network (DII/MODNET) from the HQ BFG home page. If you
are unable to obtain a copy, then please visit your local HIVE for further
information who will be able to provide you with the forms to register trading
and advise you on the process.
It is obligatory to register businesses with the German Authorities. Therefore,
an individual who accepts a business appointment or participates in any
commercial off-duty activities, profession or trade (this includes mail order
where goods are not sent directly to the customer by the firm but to the agent)
is to register the business.
FINANCE & LEGAL
German Bank Accounts
To set up a German bank account you need your Passport, National
Insurance Card/number and money for the initial deposit. If you open the
account with cash, your account is opened immediately. If you are transferring
funds from your home bank, it can take up to a couple of weeks for the
amount to be credited to your account.
Once you open the account the bank will issue you with a bank card, this can
take up to 2 weeks to arrive. Be aware that German banks usually have bank
charges which are debited from your account at the end of the month.
Visit your local HIVE for a full list of your local banks that are available in
Paderborn and Sennelager.
Forces Fixed Rate (FFR)
The FFR is the rate at which sterling is converted to the local currency.
UK Credit & Debit Cards
All main UK credit/debit cards may be accepted in large retail outlets, petrol
stations, hotels and restaurants. Although, please be aware some businesses
may not accept credit/debit card payments and you are advised to check prior
to purchase.
12
Edited March 2019Kindergeld
If you are in receipt of UK Child Benefit you may be entitled to claim
Kindergeld (a top up to UK Child Benefit from the German authorities).
The claiming of Kindergeld is an individual’s responsibility and is strictly
between the individual and the German authorities.
Application forms and guidelines are available from your Unit Welfare Office,
Station Translator, HIVE and Pass office. If you require assistance filling in
your Kindergeld application form, the translator in the HIVE will be more than
happy to help.
FOREIGN & COMMONWEALTH
Foreign & Commonwealth families can obtain information on British
Citizenship, families’ visas and entitlement benefits at
https://www.gov.uk/government/organisations/uk-visas-and-immigration
Alternatively speak to your Welfare Officer or the Army Families Federation
(AFF) coordinator.
HIVE also hold a Foreign & Commonwealth Contact sheet; of who you can
contact with any queries you may have regarding visas or immigration.
HEALTHCARE
IN AN EMERGENCY DIAL 112 (24/7)
Medical Care
On your arrival in Paderborn Station area you should visit the Medical Centre
to register. They will write to your last GP to obtain your medical documents
and this can take some weeks. Please do this as soon as possible to ensure
that your records are requested.
Sennelager Medical Centre is located at:
Talbot Barracks (located in Normandy Barracks)
Civ: 05254 982 2414 Mil: 79 2414
For out of hours care call your normal Medical Centre phone number and you
will be diverted to the 24 hour Telephone Assessment Service (TAS) system;
alternatively call them direct on: 0521 305 3961
Or visit www.patient-wise.de
If you are attending or admitted to a hospital, please call the hospital hotline to
get in touch with a Patient Support Officer. The line is manned 24/7.
Calls are free from a landline. 0800 588 99 36.
Dental, Mental Health & Hospitals.
For more information on Healthcare within Paderborn Station as well as
Dental Centre details, local hospitals and Patient Care Officers please visit the
HIVE to pick up a Health Information sheet.
13
Edited March 2019LOCAL AREA INFORMATION
Leaflets & HIVE Guides
The HIVE holds lots of leaflets as well as multiple guides containing useful
information on things to do in the local area and beyond.
HIVE holds local area maps as well as maps of walking or cycling routes.
Restaurants
Paderborn offers a wide range of dining experiences to suit every taste. Pop
into your local HIVE to pick up the Restaurant Guide.
Shopping
The HIVE has a Shopping guide that includes information about German
Shops, stores, ration cards and supermarkets.
Don’t forget to pick up your American PX/Canadian NATEX guide too.
Tax Free Shopping (Mehrwertsteuer)
To enable you to do this you will require an Auftrag or a One Stop Shopping
form from Central Bank. Both military personnel and dependants can obtain
these forms for a fee on showing a valid ID card. Speak to the Staff at Central
Bank for further details to assist you and the forms that must be returned to
the Central Bank office on completion of your purchase.
Central Bank Paderborn Tel: 05251 101 781
Located within Building 15, Barker Barracks, Paderborn
Central Bank Sennelager Tel: 05254 982 4193
Located within the NAAFI Family Store, Sennelager
Tax Free Vehicles
For more information on importing and exporting tax free vehicles, please
contact Customs & Immigration HQ on 05254 982 2638.
For any queries on registration, deregistration or have your lights test
conducted, please speak to the LVLO office on Normandy Barracks on
05254 982 2638.
RELOCATION
Assignments
The HIVE has a comprehensive ‘On the Move guide’ which gives you a check
list for leaving Germany. It is recommended that you pick this guide up as
soon as you know you are leaving.
Next Location Information
If you are leaving Paderborn Station, the HIVE can obtain information sheets
containing useful information about accommodation, education, employment,
healthcare and the local area from locations in the UK as well as numerous
locations overseas.
iHIVE
For information on any remote assignment locations please speak to your
HIVE Information Officer or visit the iHIVE for more details.
https://ihiveinfo.blogspot.com/
14
Edited March 2019TRANSITION & LEAVING PERSONNEL
Service Leavers, Future Employment, UK CTP
The HIVE holds information about resettlement for those leaving the military;
including Pathfinder and Quest publications, Civvy Street Information as well
as information on UK CTP, plus much more.
Civil Service/MOD Civilians/Contractors
A detailed booklet has been produced by HQ BFG on the moving process for
all Civil Servants/MOD Civilian and Contractors. Pick one up from your local
HIVE
Housing
The HIVE holds information of upcoming JSHAO Housing Briefs which cover
civilian housing, renting, Forces & Government help schemes, social housing
and homelessness.
For more information on Health services, education or welfare after
leaving the military please call in to the HIVE.
TRAVEL & TRANSPORT
HIVE Transport Guide
A full comprehensive Transport guide is available in the HIVE which will
provide you with all the information you need; from getting your vehicle ready
for BFG registration/deregistration, to tax free fuel, winter tyres and driving
rules whilst in Germany.
BFG registration and De-registration
VLO (Vehicle Licensing Office): Civ: 05254 982 2638
Mil: 792638
Normandy Barracks, Bielefelder Strasse 54, 33104 Sennelager
Before registering a vehicle you must have passed a Matrix Test which can be
found on http://bfgnet.de/matrix-test.html
You have 45 days from when the vehicle is brought into Germany to register it
with the BFG LVLO.
BFG Fuel Card
Once you have registered your vehicle with the LVLO you can then apply for
an ARAL fuel card at http://bfgnet.de/fuelcard/aral-fuel-card-bfg.html this will
allow you to receive tax free fuel whilst in Germany.
15
Edited March 2019UNIT STATION INFORMATION
ID cards for dependants
Upon arrival all military personnel, entitled civilians and dependants over the
age of 8 years are required to carry an ID card which can be obtained from
Building 78, Normandy Barracks, Sennelager.
Telephone: 05254 982 2758
You will be required to show your ID on entering all military camps and to
shop in NAAFI shops and PRI Shops
HIVE Blog
Page 2 of this guide has all the HIVE Blog spot addresses, so sign up today
and receive current and up to date local information, or visit the website on
www.bfghive.blogspot.com
Clubs & Activities
Find out when and where the local clubs, coffee mornings, Mums & tots
groups and sports clubs are on in Paderborn Station. Just call into the HIVE
and pick up your Clubs & Activities Guide for both adults and children.
Youth Activities
There is a youth club in Sennelager.
For further information please contact Army Welfare Service on 05254 982
4340
Translator
If you require assistance translating non legal documents, making phone calls
or filling in Kindergeld forms, the translator is located in Sennelager HIVE
Monday, Tuesday, Thursday & Friday 1000 – 1400hrs and Paderborn HIVE
on Wednesday on Barker Barracks 1000 – 1300hrs.
HIVE Pader Pages
Pader Pages is a monthly produced what’s on Guide to the Paderborn &
Sennelager area in conjunction with the HIVE blog.
SSVC Kaleidoscope Cinema
The Kaleidoscope cinema is located in Barkers Barracks, Paderborn.
The cinema shows the latest films throughout the week.
For a list of showings, check the blog for updates www.bfghive.blogspot.com
or visit www.forcescinemas.com
BFBS Radio
There are 2 radio stations available throughout BFG or on DAB in the UK;
BFBS 1 & BFBS 2. You can also listen to BFBS online here:
www.forces.net/radio/stations/bfbs-germany
BFGnet
Whether you’re arriving in Germany or already in Germany this website can
answer lots of questions or queries you may have about your life in BFG.
Visit http://bfgnet.de/ for further information.
16
Edited March 2019Postal Services
Deutsche Post is the name for the German Postal Service.
Your nearest Post Office is:
British Forces Post Office - normal UK Post Office facilities are available with
standard UK postal rates. You can also withdraw money from most UK bank
accounts (limited to £250.00 a day not to exceed £1000 per calendar month).
They also have details of how to send parcels to Operational areas.
UK postcodes which have been assigned to the Paderborn Station BFPO
numbers to enable easier ordering of items online.
Location Post Town Field Postcode
Sennelager BFPO 16 BF1 0AB
Paderborn BFPO 22 BF1 0AF
British Forces Post Offices location and contact below;
Paderborn:
Building 7, Barker Barracks, BFPO 22
Tel: 05251 101 778
Sennelager:
Paderborn Community Hub, NAAFI Family Store, Otto Hahn Strasse.
05254 982 2572
17
Edited March 2019EMERGENCY & USEFUL NUMBERS
RMP (24 Hour 05254 982 2222
emergency)
RMP (non-emergency) 05254 982 2223
Germany Emergency
110
Services
Fire Service 112
Medical Out Of Hours
0521 305 3961
(TAS)
Hospital Hotline 0800 588 99 36
Sennelager Medical Centre 05254 982 2414 o mil 79 2414
Sennelager Dental Centre 05254 982 2482 or mil 79 2482
Army Welfare Service 05254 982 4340
Guardrooms Athlone Bks: 05254 982 2428
Barker Bks: 05251 101 243
Dempsey Bks: 05254 982 2232
Normandy Bks: 05254 982 2232
Brigade Chaplain 05254 982 2051
QRH & 1PWRR Padre 05254 982 2966/01722 086 315
35 DAP & 3 CS Bn REME 05254 982 2051/01735 103 404
Scripture Reader 01735 340 135
Paderborn HIVE 05251 57 191
Sennelager HIVE 05254 982 2771
Estate Manager Support Office 05254 982 2411
Housing Repairs Office Babcock Office Babcock (German freephone
number 24/7) 0800 888 4242
Paderborn Home-Start 05251 528 609
Sennelager Home-Start 05254 930 4723
QRH Welfare Office 05254 982 2344
35 DAP Welfare Office 05251 101 213/305
1 PWRR Welfare Office 05251 101 823/321
3 CS Bn REME 05251 101 844
Paderborn Station 05254 982 2437
1 RMP 05254 982 2725
1 AMR 05254 982 2436
MOD Schools Helpline 00 44 1980 618 244
18
Edited March 2019WELFARE & SUPPORT SERVICES
Army Welfare Service (AWS) 05254 982 4340
AWS provide a confidential non-discriminatory support service to assist with
the challenges that arise in personal and Service lives.
SSAFA 0044 (0)800 731 4880
The Armed Forces charity, is a UK charity that provides lifelong support to
serving men and women and veterans from the British Armed Forces and
their families or dependents.
www.ssafa.org.uk
Relate BFG 0521 9254 2709
Relate is a charity providing relationship support throughout British Forces
Germany and the United Kingdom.
office.relatebfg@gmail.com
Homestart 0049 (0)5251 184 3446
Homestart is a family support organisation
homestartbfg@gmail.com
Victim Support 0044 (0)800 724 3176
Victim Support is an independent charity in England and Wales that provides
specialist practical and emotional support to victims and witnesses of crime.
crt.bfsws@coreassets.com
https://www.facebook.com/victimsupport
Cruse Bereavement 0044 (0)808 808 1677
Cruse Bereavement Care and its counterpart Cruse Bereavement Care
Scotland are the United Kingdom's largest bereavement charity, which
provide free care and bereavement counselling to people suffering from grief
https://www.cruse.org.uk/
RBL +44 (0)20 3376 8080
Is a British charity providing financial, social and emotional support to
members and veterans of the British Armed Forces, their families and
dependants.
https://www.facebook.com/Royal-British-Legion-District-of-Germany-
149170368511341/
Army Families Federation (AFF) 05254 982 4312
The Army Families Federation (AFF) is the independent voice of Army
families
Paderborn@aff.org.uk
Combat Stress 0044 (0)800 138 1619
Support & treatment to former members of the British Armed Forces who are
suffering from a range of mental health conditions
https://www.combatstress.org.uk/
19
Edited March 2019The Samaritans 0044 (0)116 123
Are a registered charity who provide emotional support
https://www.samaritans.org/
Alcoholics Anonymous 0044 (0)800 9177 650
Offering support and guidance on alcohol dependency and sobriety
https://www.alcoholics-anonymous.org.uk/
Macmillan Cancer Support 0044 (0)808 808 0000
Provides specialist health care, information and financial support to people
affected by cancer
https://www.macmillan.org.uk/
Veterans Gateway 0044 (0)808 802 1212
Access to a network of organisations, for veterans and their families to
connect with the help, advice and support
https://www.veteransgateway.org.uk/
https://www.facebook.com/veteransgateway/
Veterans Aid 0044 (0)800 012 6867
Iis a UK charity providing support to ex-servicemen and women
www.veterans-aid.net
Money Advice Service 0044 (0) 300 500 5000
An organisation that provides free and impartial advice on money and
financial decisions
https://www.moneyadviceservice.org.uk/en
Step Change 0044 (0)800 138 1111
The UK's leading debt charity to get expert debt advice and fee-free debt
management to help you tackle your debts
www.stepchange.org
Childline 0044 (0)800 1111
A confidential, free, 24-hour counselling service for children and young people
under the age of 19
https://www.childline.org.uk/
Veterans UK 0044 (0)808 1914 218
Veterans UK is part of the Ministry of Defence and is a dedicated support
organisation for service personnel, veterans and their families
https://www.facebook.com/modveteransuk/
The list of welfare and Support services is not exhaustive and not endorsed by
HIVE, other Welfare Support &Charities are available.
20
Edited March 2019HIVE LOCATIONS
BIELEFELD
Block 8, Catterick Barracks
Detmolder Straβe 440, 33605 Bielefeld
TELEPHONE 0521 92543122
EMAIL bielefeldhive@armymail.mod.uk
GÜTERSLOH
Amenities Centre, Mansergh Barracks
Verler Straβe 127, Gütersloh 33332
TELEPHONE 05241 842220
EMAIL guterslohhive@armymail.mod.uk
PADERBORN
Block 15, Barker Barracks
Driburger Straβe, Paderborn, 33100
TELEPHONE 05251 57191
EMAIL paderbornhive@armymail.mod.uk
SENNELAGER
Paderborn Community Hub, NAAFI Family Store
Otto Hahn Straβe 20, Sennelager 33104
TELEPHONE 05254 9822771
EMAIL sennelagerhive@armymail.mod.uk
SHAPE
UK EJSU, Building 309,
SHAPE 7010, Belgium
TELEPHONE 00 32 65 447075
EMAIL shapehive@armymail.mod.uk
BRUNSSUM
Building 603, Rimburgerweg 30,
Brunssum 6445 PA, The Netherlands
TELEPHONE 00 31 455 262891
EMAIL brunssumhive@armymail.mod.uk
NAPLES
UKNSE Naples
Naples, BFPO 8
TELEPHONE 00 39 08 15092628
EMAIL napleshive@armymail.mod.uk
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Edited March 2019Army Welfare Service
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The accuracy of brochures displayed is not guaranteed.
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Contact details can be found on the previous page of this booklet.
22
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