OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
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E2 2021 TheABE.com.au OXANDA EDUCATION MD Adrian Fonseca on his transition from investment banking to leading a highly respected and innovative childcare group Plus: Randstad RiseSmart • Bill Identity (ASX:BID) • Willis Temby Insurance • ErgoLogic
The Australian Business Executive (The ABE) is a business media platform providing an in-depth view of the economic issues taking place across the country. Featuring company exclusives and contributing columns from recognisable industry leaders, we promote business and examine the news beyond the headlines. Distributed to 30,000+ subscribers per edition, The ABE is the place to promote your organisation in front of an engaged national audience. Our trusted masthead allows us to reach busy, time poor individuals by distributing our content through multiple channels including our: • print publication • digital publication • email newsletter • website E1 2 019 Th eA Prese nted BE .c om by: .a u NOV HEA ITA www. Romu lusBu • executive podcast series (ASX LT HC siness Servi ces.c How TA :NH A L) RE om assess LI Health childho ment and is leading od at tr the tentio eatment of n diffi SPEC culties IAL R BUS EPOR T: T U R I N ES S Find out more about our audience AND NAROU SOL RECOVND When U T I O ERY and reach by visiting recove the differe NS gettinry g and nc e betw the rig insolvency een ht ad is vice theabe.com.au/media_kit D ES We vi si TINA T I ON Chicag t Dallas, o, an New d San Orle USA Franci ans, sco G.J. G ARD HOM NER Rated as ES MD D Australia’s arren N Wallis o. 1 most tr has ta explains h usted nati ken th ow on e bus their uniq al home b iness u u intern e franchis ilding bra ation ing m n al odel d,
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Big plans for big opportunities! Iconic new gateway between Subiaco and Perth CBD, WA. Artist impressions of Subi East for illustrative purposes only. Subi East Draft Master Plan RAILWAY PARADE The draft Master Plan has now been released SUBIACO ROAD for Subi East – the most HAMILTON STREET COGHLAN ROAD HA YD N BU MUELLER significant urban infill TO N N PARK Perth DR IV E development of its kind AD RO ROBERTS ROAD AS OM TH in Western Australia. Once the home of WA football and HAY STREET Perth’s first children’s hospital, the Subi East redevelopment is set to Subi East at a glance The shape of things to come transform these historic grounds > Revitalising the area between This transformational into an iconic inner-city village that Subiaco Oval and the former $227 million priority State recognises, celebrates and respects Princess Margaret Hospital site project will take shape over the rich heritage of the area. > A mixed-use development with the coming 20 years, with civil over 35ha of project area works to begin in early 2021. > On the doorstep of Perth CBD and Subi East will lead the way Find a more detailed look minutes from Kings Park for multi-generational, in the draft Master Plan at > Train and bus services, pedestrian inner-city living to suit developmentwa.com.au/subieast and cycle paths direct to the city Perth’s growing population. or contact Manager Metro North > Almost 9ha of playing fields and Anna Ladyman on (08) 9482 7499 public open space to discuss future opportunities. > 2,000+ new dwellings for 4,000+ new residents
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Contents 9 Publisher’s Note 36 [Company] ErgoLogic Director Robert De Nardis on the future of 10 [Economics] Prepare for a the workplace post-pandemic spending boom & bust 40 [Company] Randstad RiseSmart David Rosenberg, Founder and Chief Managing Director of APAC Alison Economist, Rosenberg Research & Hernandez on the new war for talent Associates 43 [Company] Protector 13 [Finance] Technology IPOs Building Systems adding high-growth companies Managing Director Robert Glasgow on building acoustic sheds for the country’s to the ASX largest organisations Max Cunningham, Executive General Manager, Listings, Issuer Services and 47 [Company] Envirosuite (ASX:EVS) Investment Products, CEO Jason Cooper on the value of Australian Securities Exchange (ASX) environmental intelligence 15 [COVER] Oxanda Education 50 [Geopolitics] How Covid is creating Managing Director Adrian Fonseca on the perfect distraction for new Cold igniting the spirit of learning War adventurism 25 [Legal] Love’s labour’s lost: Noel Hadjimichael, Public Policy Consultant The part ASIC plays in 52 [Economy] Crippling debt, not investor despair Covid, will be the legacy of 2020 Stewart Levitt, Senior Partner, Cian Hussey, Research Fellow, Levitt Robinson Solicitors Institute of Public Affairs (IPA) 29 [Company] Bill Identity (ASX:BID) Managing Director Guy Maine on playing a role in the global automation of utility bills 32 [Company] Willis Temby Insurance Brokers Executive Director Brett Piggott on protecting the consumer 8 The Australian Business Executive - www.TheABE.com.au
Publisher’s The Australian Business Executive A division of Romulus Rising Pty Ltd ABN: 77 601 723 111 w: www.TheABE.com.au Note t: (02) 8091 1410 e: jlandry@theabe.com.au Published quarterly, The Australian Business Executive (The ABE) provides an in-depth view of business and economic Publisher development issues taking place across the country. Featuring Jesse Landry interviews with top executives, government policy makers and prominent industry bodies The ABE examines the news beyond the Writers headlines to uncover the drivers of local, state, and national affairs. Nicholas Paul Griffin All copy appearing in The Australian Business Executive is Editorial Contributors copyrighted. Reproduction in whole or part is not permitted without Gladie Hernandez written permission. Any financial advice published in The Australian Renante Auman Business Executive or on www.TheABE.com.au has been prepared without taking in to account the objectives, financial situation or Design & layout Rebecca Hamerton needs of any reader. Bien Swinton Jr. Neither The Australian Business Executive nor the publisher nor any of its employees hold any responsibility for any losses and Web & Digital or injury incurred (if any) by acting on information provided in this Mark Holanda magazine. All opinions expressed are held solely by the contributors and are not endorsed by The Australian Business Executive or www.TheABE.com.au. E2 2021 TheABE.com.au All reasonable care is taken to ensure truth and accuracy, but neither the editor nor the publisher can be held responsible for errors or omissions in articles, advertising, photographs or illustrations. Unsolicited manuscripts are welcome but cannot be returned without a stamped, self-addressed envelope. The publisher is not responsible for material submitted for consideration. The ABE is published by Romulus Rising Pty Ltd, ABN: 77 601 723 111. OXANDA EDUCATION . MD Adrian Fonseca on his transition from investment banking to leading a highly respected and innovative childcare group Plus: Randstad RiseSmart • Bill Identity (ASX:BID) • Willis Temby Insurance • ErgoLogic The Australian Business Executive - www.TheABE.com.au 9
Prepare for a post-pandemic spending boom & bust David Rosenberg I f you ask anyone in the market why they are bullish of pent-up demand get released. You speak to most for 2021, they will tell you right away that they see people, and the first thing they want to hear upon a light at the end of the Covid tunnel. And indeed, getting the jab are the words “please fasten your with the multiple vaccine news we have received since seatbelts”. Travelling, mall browsing, bar hopping, the beginning of November, there is a light. There eating out, dare I say, socialising, will be all the rage. It may be many potholes, with the coronavirus cases, is called “pent-up demand” for a reason. And this will hospitalisations and fatalities on a disturbing upward trajectory, and a very tough winter staring us in the be the single dominating force driving the economy face, but there is a light that we can now all see. To in 2021, barring any unforeseen setbacks (as in, not have vaccines developed and now distributed in such enough of a vaccine take-up to achieve the Holy Grail volumes and with such tremendous efficacy levels, of herd immunity. No central bank will dare tighten and done so quickly, does indeed make one tempted monetary policy even if inflation rears its (pretty?) to believe in miracles we thought were only saved for head, the fiscal spigots will remain turned on in a the bible stories. major way. Interest rates, by hook or by crook, will So what lies ahead for the coming year. A very not be allowed to rise as they have typically done rough first quarter for the economy. And then a better in past aggressive economic recoveries. If you are a second quarter. And quite likely boom-like conditions policymaker today, the last thing you will be doing is in the second half of the year as substantial amounts upsetting any apple carts. 10 The Australian Business Executive - www.TheABE.com.au
Prepare for a post-pandemic spending boom & bust So the economic outlook for 2021 is perhaps and distancing, and fear of a return of the pandemic the easiest one to make that I can recall in my 35 are going to fundamentally alter lifestyles, and will years in the forecasting business. There will be a post- have a profound influence not just on the way we pandemic spending boom. It’s only a matter of how live but how we conduct ourselves in our personal big and what quarter it begins. That light, indeed, and commercial lives. For example, working from does shine bright. Much of this good news, as an home is certainly going to be a more dominant force aside, is priced into every global financial asset you even once we move beyond the light at the end of can probably name. Even the previously beaten-up the tunnel, with obvious negative implications for airline, casino, retail and hotel stock you can think of commercial real estate but positive implications for has priced in the light at the end of the tunnel. internet infrastructure, computer hardware and video conferencing. There is going to be a sharp reduction in But, you see, from a financial markets standpoint, travel to work, travel in general, and this means fewer just as the economy booms next spring and summer, cars on the road, there is nothing here that is very even into the fall, investors will at some point in 2021 good for the auto sector, and the future therefore is have to confront what life is going to be like once we really clouded for office REITS and commercial real get past the light. At some point next year, I guarantee estate in the large densely populated urban areas. But everyone that just as the markets were soaring during there are some bullish themes that emerge too. As the darkest of hours during the pandemic in 2020 we go into an era of elevated personal savings rates because of the light they saw at the end of the tunnel, where people are going to focus on what they need, these same markets will be beyond that light even not what they want. This means to screen all of your as we all go out and have fun again. That’s the thing equity exposure for “utility-like” characteristics – and about markets – they move earlier and more quickly that includes anything related to ecommerce, cloud than people do. services, delivery services and wiring up your home to All that said, I do think from an economic become your new office. What lies beyond the light at standpoint, there will be an economic recovery of epic the tunnel is a secular shift in economic behavior that proportions. But the recovery beyond the end of 2021 took place during this grim period of history; shifts I will be muted and frustratingly slow, and it could take believe are secular in nature, that tell me to focus on at least three years before all the economic damage areas of the market, consumer staples, health care and from the virus and the lockdowns are ultimately even big tech, that have morphed into essentials. recouped. Then think of a future with massive public No doubt, the investment community is paying deficits, debts, and government intervention and more for duration today than they ever have in history regulation. Then we have to consider, when we get to but since we can anticipate rates to stay low for years the other side, how these massive central bank balance to come, this valuation driver becomes the dominant sheets will get dealt with. Will the debts get monetised issue that will be driving the market and prospective or not? And a world of reduced globalisation and returns. This is exactly why growth investing trounced more localised supply chains, an end to-just-in-time value for much of the past decade, even before inventories, and what the future holds for taxation. I the pandemic. Ultimately, the growth-versus-value don’t know about you folks, but it is crystal clear to decision depends on what the world will look like me that in this period of heightened uncertainty, it will once Covid-19 is in the rear-view mirror. But even be capital, and not labor, that defrays the cost of the with a vaccine, if we return to the pre-Covid world, rescue packages, and that means higher tax rates on when you think about it, it actually means a return capital gains and corporate income. The current surge to a slow-growth, low-interest-rate, and low-inflation in the deficit is not about shovels in the ground with world, which means growth will remain the place to some hope of future multiplier effects on the economy be because they are the longest duration stocks in the – it is simply a transfer from some future taxpayer to equity market. For cyclicals and value stocks to work, today’s household and business who are out of work you want faster economic growth, signs of inflation, and for some reason had no cash, savings, or liquidity and higher interest rates. There’s been a move recently to get through even a few months of shutdown for into the value trade and it does make sense since public health purposes. these stocks are dirt cheap and deserve to be rerated What the world looks like when the crisis positively for a post-pandemic world. But at the root, ends is truly anyone’s guess but I will say with 100% this is really just a mean reversion trade, and it may clarity that it is going to look a lot different than it have more legs to it. But that is why it is referred to as did before. Not just the question over government the ‘value trade’ and not the ‘value trend’; for the same policy, but at the individual level, months of isolation reasons value unperformed growth 80% of the time The Australian Business Executive - www.TheABE.com.au 11
Prepare for a post-pandemic spending boom & bust and by more than 3 percentage points per year during of pent-up demand release, that we will be stuck with the 2009-2019 bull market expansion. a permanently higher equilibrium personal savings The major point I need to emphasise right out rate and a permanently lower labor force participation of the gates is that it can’t possibly be lost on anyone rate. And if we do somehow revert to the old normal, that what we had was a health crisis that morphed into remember that the prior ten-year period was one of an economic crisis and then somehow managed to low growth, low inflation and low interest rates. I don’t morph into a financial crisis that was ten times worse see that changing because the secular forces of aging than anything we saw in the Great Financial Crisis. We demographics, massive debt burdens and extreme simply refuse to stop these cycles of redressing debt income and wealth inequalities, if anything, have crises by adding more debt, which merely compounds become accentuated by the pandemic. the adverse effects from the recession that is inevitable, and yet at the peak of the cycle nobody ever seems to What the world looks like when the crisis ends be prepared for one. is truly anyone’s guess, but I will say with 100% clarity that it is going to look a lot different than it did before. The vaccination process is no reason to believe I sense that some of the structural changes in our we are not in some form of economic depression that has only been disguised by unprecedented policy economy could be long-lasting. Global supply chains stimulus. Just because your kid has training wheels could shrink, and in some cases we might see the full doesn’t mean he (she) knows how to ride the bike. repatriation of manufacturing in certain industries, And we have an economy on our hands that could not for instance in pharmaceuticals, food and high-tech survive without large-scale deficit finance and central like semiconductors. Areas deemed to be in the banks suddenly acting like hedge fund managers. This realm of national security. Before the pandemic, the is why it’s going to be a depression because what emphasis was on “just-in-time” production, with parts comes next is a secular change in attitudes towards being delivered just when they were needed in the credit and towards savings. I mean, seriously, over half manufacturing process.In the post-pandemic period, of American households didn’t have enough cash on the emphasis could shift, to some extent, to “just- hand to even get through three months of a job loss in-case” supply chains, emphasising proximity and — quite remarkable when you consider Canada went certainty of delivery. And then beyond the question into this mess with a 50-year low unemployment rate over government policy, we have to consider at the of 3.5%. Not to mention the corporate sector where, individual level, how months of isolation and distancing for some reason, the word “liquidity” became a dirty and in the future, a fear of mutation of the pandemic, nine-letter word this past cycle. Now every business are going to fundamentally alter lifestyles, and will has working capital they have to cover with a fraction of last year’s cash flow. And this got me thinking have a profound influence, not just on the way we live, about how the future will be one of treating “savings” but on how we conduct ourselves in our personal and as sacrosanct. Beyond the quarter or two of pent-up business lives. demand release in 2021, frugality is going to emerge Then we have to consider, when we get to the as the primary theme. It’s not the end of the world, other side, the massive government debts we will have either, unless you’re an advocate for a sustainable and built up and how that, along with even more bloated vigorous economic expansion. central bank balance sheets, will get dealt with. Will the In a narrow view, the markets are telling us that debts get monetised, or not? Or God forbid, will taxes the ‘new normal’ will be a ‘reversion to the mean’ have to go up on the middle-class? Just some things where life goes back to normal. And to that I say not so to contemplate in 2021 as we get our booster shots fast. People will surely go back to restaurants, hotels and then race to the local brasserie. The stock market and airplane travel in due course, but don’t think for is not the economy so don’t believe for a second that a second that there will not be residual impacts. The record equity prices means the road ahead isn’t going narrative emerging from the recent trading action in to be a bumpy one. the equity market tells us that we are going back to our old lifestyles and that is what I would bet heavily David Rosenberg is the Founder, Chief Economist against. I have seen, and continue to see, secular shifts & Strategist of Rosenberg Research & Associates, in behavior that will transcend a couple of quarters www.rosenbergresearch.com 12 The Australian Business Executive - www.TheABE.com.au
Technology IPOs adding high-growth companies to the ASX Max Cunningham O utlook for the tech sector and tech listings on was short-lived, thanks in part to fiscal policy that our sharemarket has never looked brighter. stabilised the economy and led to a global recovery in It is a cliché to say that 2020 was an equity markets. unprecedented year, generally because of the relentless Since the market nadir, we have seen the All Tech bad news. For the ASX listings business however, the Index rally 146 per cent and the ATEC ETF become one year was more of an annus mirabilis. of the fastest growing funds in the market attracting Our six-year effort to establish ASX as a genuine $172 million FUM and still growing. home for tech companies was vindicated in February with the successful launch of the S&P/ASX All As important is the composition of the Technology Index by the Minister for Industry, Science index, which for reasons of diversity is always and Technology, Karen Andrews, surrounded by the the key ingredient. Across nine months and three leaders of the local tech sector, bankers, fund managers rebalances, the index has grown to 69 companies with and various stakeholders. The index launched with a representatives from NZ, USA, Israel, Ireland, Malaysia, market capitalisation of $100 billion and 46 members. Singapore and Germany. No sooner had we launched with positive press During this period, the market cap of the index and peer recognition than COVID arrived on the scene. Within weeks, the index had fallen 42 per cent and the has grown to $170 billion, with the average daily newly launched BetaShares ETF ATEC – which tracks turnover of the constituents making up $850 million the index – was attracting little interest. of the local market. Today, ASX has over 30 listed We were soon fielding calls from journalists technology companies with valuations greater than about the timing of the index launch and its material $1 billion market cap compared to 10 companies five underperformance. Fortunately, this time in the shade years ago. The Australian Business Executive - www.TheABE.com.au 13
Technology IPOs adding high-growth companies to the ASX So technology is in and technology is Indeed, a recent OECD report captured by everywhere, but why does it matter to the market? Crossroads highlighted that companies five years Aside from the obvious point that tech is the old or younger account for ~17 per cent of total future and that we are in the digital age, the tech sector employment and 48 per cent of all new job creation. provides diversity away from Australia’s historical These figures don’t surprise, but their benefits are reliance on mining and financial stocks (which had left ASX as one of the most concentrated markets in the often overlooked. Additionally, these companies are developed world). leaders in the environment, social and governance Tech is mainly about growth. The tech sector (ESG) measures used increasingly by investors for total shareholder return (TSR) has averaged 23 per critical investment decisions. cent over the past five years compared to TSR of nine It is not just Australian companies that are per cent for the S&P/ASX 200. benefiting from our vibrant listed technology market. Another contrast is that the TSR for the 200 is driven by dividends while the tech sector is genuine We are seeing IPOs from the USA, Ireland, Israel, organic growth. The beauty of tech is its scalability. Singapore and New Zealand. You do not have to invest as much capital to sell your Why do companies from the USA list on ASX? services. The primary drivers include the prohibitive cost of Furthermore, the technology sector has been being public in the USA, the attractive size of our one of the largest sectors for raising follow-on capital. Afterpay is a great example, having raised ~$2 billion capital market, and the ability to gain early index since its IPO in 2016 including over $1 billion in 2020 inclusion. In addition, the very size of the US market alone. Indeed, during the COVID crisis, most technology means companies often get overlooked, especially if companies raised capital for growth purposes rather they are not large consumer brands. than balance sheet strengthening. The momentum in tech listings continues to be It is five short years since I was pitching ASX as positive. So much so that ASX has become one of the a capital market in a Palo Alto backyard to a group largest stock exchanges in the world for tech listings that resembled the Mos Eisley Cantina in Star Wars – outside of the United States. replete with a founder who was seeking funding for The market has even given the sector’s most his start-up to undertake mining on Mars (hence my popular names their own acronym – the so-called intergalactic reference). WAAAX stocks (WiseTech, Afterpay, Altium, Appen and Xero). These companies have a range of features in Since then, ASX has attracted over 100 IPOs common including high growth, disruptive technology from overseas, and the pipeline for foreign and offerings and humble beginnings. domestic IPOs in 2021 has never looked brighter. With But the most attractive feature is that they that comes opportunities for further inclusions in the are all deriving the majority of their growth outside All Tech Index and greater diversity opportunities for of Australia. On my first business trip to the United States many years ago, I was proud to see the News Australian investors. Corp offices on Avenue of the Americas and the new Finally, the importance of a vibrant venture Westfield mall in Century City. capital community cannot be understated either. I was equally proud on my last trip to the USA to In recent years, we have seen massive growth in see Afterpay stickers on the windows of many retailers. capital raised by VCs and an explosion in funding for I’ve had similar experiences, whether it’s WiseTech’s Australian technology. VCs are strategic partners for presence in the international freight market, Altium’s head office in San Diego, Appen’s recent acquisition in ASX and essential to the ecosystem. The outlook for San Francisco, or start-ups in Tel Aviv telling me that technology as a sector and IPOs as a natural pathway Xero is their accounting software of choice. has never looked brighter. These businesses are as important as the iron Max Cunningham is the Executive General Manager, ore and LNG exports to our fast-growing neighbours. Listings, Issuer Services and Investment Products They provide export of services in exchange for foreign currency and offer employment opportunities at the Australian Securities Exchange (ASX), in Australia. www2.asx.com.au 14 The Australian Business Executive - www.TheABE.com.au
Oxanda Education A premium operator of early education centres across Australia’s Eastern Seaboard A leading private provider of Early Childhood into the education sector, Oxanda’s commitment to Education in Australia, Oxanda Education aims establishing greenfield centres in growth corridors, to ignite the spirit of learning, friendship and and the focus on excellence that sets Oxanda apart community through a holistic early education program from its competition. where kids come first. Before founding Oxanda Education, Managing Greenfield centres Director Adrian Fonseca spent seventeen years in investment banking in Sydney, Singapore and London, “We’re in the business of Long Day Care,” Mr with Macquarie Bank and Deutsche Bank. He is a Fonseca says, “and that is your traditional most well- Director of ASX and NZX listed early learning centre known form of childcare. There are other forms, such operator, Evolve Education Group, and part-owner and as Before and After School Care and Family Day Care Chairman of childcare search providers CareforKids. – but the main industry piece is Long Day Care, the com.au and Toddle, as well as Deputy Chairman of service that provides care and education for children AFL Club the GWS Giants and Deputy Chairman of usually between the hours of 7am and 6pm.” the Giants Foundation. Married with three children There are currently around 8,000 childcare of his own, Mr Fonseca is extremely passionate centres across Australia, and the market is a fragmented about the early education needs of children and is one, historically dominated by parent-run services, heavily involved in community groups relating to traditionally with about 70% of owners having just one them. Mr Fonseca speaks to us about his own route or two services. The Australian Business Executive - www.TheABE.com.au 15
CREATE CREATE EDUCATE EDUCATE DELIVERING DELIVERINGOUTSTANDING OUTSTANDINGVALUE VALUE BYBYCREATING CREATINGEXCEPTIONAL EXCEPTIONALEARLY EARLY LEARNING LEARNINGSPACES SPACES Design Design&& Construction Construction | Project | Project Management Management childcareconstructionsolutions.com.au childcareconstructionsolutions.com.au PH: PH:1300 1300227 227147 147 CCS CCS delivered delivered an an incredible incredible centre centre ahead ahead of time of time and and budget. budget. Brilliant Brilliant partner. partner. – Adrian – Adrian Fonseca, Fonseca, Director, Director, Oxanda Oxanda Education Education
Oxanda Education “It’s changing dramatically. Thirty years ago, discovery. It provided some great insights, and there that percentage was higher, but it’s grown from a were some key elements to local business models that cottage industry to a very sophisticated offering with we’ve adopted.” purpose built buildings with high levels of amenity, At the time Mr Fonseca and his family were in and now taken forward as an industry by a range Singapore, the world was experiencing the devastating of sophisticated groups that provide a high level of economic effects of the Global Financial Crisis. This quality care.” made it an extremely challenging period for many At the large end of the market in terms of businesses, including childcare. number of centres is Goodstart Early Learning with over 600 centres and G8 Education with more than “You may recall that ABC Learning Centres, the 450 followed by a group of operators owned by large large ASX listed operator, went into receivership in private equity groups or not for profits, which have 2009, but from that tumultuous period Goodstart was between 100-150 centres each. Oxanda sits below that born. The key proponents for Goodstart were Social from a size perspective within a cohort of sophisticated Ventures Australia, who together with some other private groups operating between 20 and 50 centres. charitable institutions formed a consortium to bid and “The most positive aspect about the childcare acquire ABC out of receivership.” industry is it’s treatment as an essential service. We Mr Fonseca’s previous time with Macquarie saw that most dramatically during COVID – it was one Bank had left him with contacts and former colleagues of the few industries outside of the health industry within Social Ventures, and he used this period to where businesses remained open throughout the crisis. network and spend time with them and executives Even during the second and very long lockdown in from Goodstart, introducing himself to an entirely new Melbourne, all childcare centres in Melbourne (except industry in the process. those themselves affected by COVID) remained open.” “Leaving banking I had a vision and a mission to Mr Fonseca started Oxanda Education in 2013, do something entirely different. That mission started after seventeen years in investment banking. His last with a clean sheet of paper and ultimately (after a role was running a strategic solutions business across Asia, based in Singapore. There were two elements to while of being “clean”), turned into a business plan that his time in the country that ended up being significant involved me starting a childcare group. in terms of his subsequent career transition. “What do you know about education or the “Our youngest child was actually born in sector” people said. “You’re a banker”. “So, I thought, Singapore, and we got to experience childcare and let me be a banker and in banking style I used personal early learning there. There’s a very heavy emphasis and family capital to acquire 3 portfolios of centres in on early education in Singapore and learning through quick succession”. The Australian Business Executive - www.TheABE.com.au 17
National Child Care Specialists The only team in Australian specialising in the marketing, sale and leasing of child care properties. Australian Healthcare and Social Infastructure (AHSI) have a dedicated and specialised team that focus on the sale or lease of child care assets. AHSI have a significant track record of selling and leasing Australian child care investments for premium prices. The team has the ability to leverage off a genuinely unriallved global network of AHSI offices providing direct access to capital both nationally and internationally looking to buy and lease child care properties. Sandro Peluso Josh Twelftree Jimmy Tat 毕家辉 Marcella Caspani-Muto Tiffany Gyft +61 418 389 757 +61 452 524 985 +61 439 399 118 +61 417 065 777 +61 401 361 798 sandro.peluso@cbre.com.au josh.twelftree@cbre.com.au jimmy.tat@cbre.com.au marcello.caspani-muto@cbre.com.au tiffanygyft@cbre.com.au
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Oxanda Education “All of a sudden I’m no longer a banker. People wanted to be a provider like no other, we had to ensure started seeing me and us as a respected childcare our centres matched who we said we are and what operator and our network and connections grew from we said we were doing. So in 2017 we sold virtually all there”. of that acquired portfolio to a range of large groups, “In all of that, I acknowledged I had no including G8 and Goodstart. background in the sector so my most critical first step “Today, we’re 20 greenfield centres open, with along side of the portfolios acquired was to also hire a another 15 opening in the next 24 months, and by the leading and visionary Management team. I drew on my end of our growth phase in a few years, we’ll be around own experience from banking in identifying the right the 50 centre mark, which puts us at the top end of people and building an incredible tight knitted, leading that middle segment of the market.” edge culture.” Operating greenfield services has many benefits “We’ve benefitted immensely from our ability for a group like Oxanda, affording the opportunity to hire great talent in the educational and operational to build centres from the ground up, with complete space with high level experience and expertise from control over location, design and specification. other great organisations in the section, inclusive of “Our business model now is to develop and legal, finance and compliance executives, and then operate newly built centres in growth corridors in combined that with my own people management, Sydney, Melbourne and Southeast Queensland. The financing, and development skills. Three of my Senior next two decades will bring incredible population and Management team (Rosina O’Brien, Kara Parata and employment growth as well as associated infrastructure Greg Smith) are from G8 Education and the remaining (traditional and social) and amenity opportunities to member Oliver Meehan was from one of Australia’s Western Sydney and equivalent growth corridors in leading law firms in the childcare space.” Melbourne and South East Queensland and this has From a standing start and being a new entrant childcare and Oxanda positioned very well on a go in 2013 Oxanda Education grew to 31 centres entirely forward basis.” through acquisition. “They were great centres and we learned much The development side of the business through that journey, but we’d taken those centres to their limit and the journey had allowed us as a team to From a development perspective, the most focus in clearly on what centres we wanted to create important pillar is sourcing and originating the best and how we wanted to deliver our educational learning opportunities and interacting with agents, developers, environments.” Real Estate Investment Trusts (REITs), architects, project managers and builders. All this means a great “By 2017 we decided to pivot. We wanted to deal of networking, time, research and relationship develop our own centres – centres designed, built and resourced with our go forward vision in mind – providing management. education and care in a way that really matched the Oxanda Education has partnerships in place with philosophies and rituals we had developed. If we truly several REITs and Funds, including Arena REIT, HABEN 20 The Australian Business Executive - www.TheABE.com.au
Oxanda Education Property Fund, the Charter Hall Social Infrastructure world class centre, describing its partner (Oxanda) as Fund, Argus Investment Partners, Home Co and one of Australia’s leading private providers of Early Primewest. It also works closely with the leading child Childhood Education. care agents CBRE, Burgess Rawson and Cushman and Mr Fonseca was equally impressed by the quality Wakefield. On the building and architecture side it has of work delivered by CCS, a specialist commercial great relationships in Sydney, Melbourne and Brisbane building firm focusing on industry leading early learning with Childcare Construction Solutions, Lanskey spaces. “CCS delivered an incredible centre ahead of Constructions, Total Force Maintenance, Tango time and budget,” he says. “The way they delivered a Projects, Point Architects and Kaunitz and Yeung. stunning and simply beautiful centre in a natural bush “Opportunities typically arise from a relationship setting in an urban location was just phenomenal. It’s a or referral. The property aspects of a transaction can truly unique centre in a wonderfully unique setting and involve a 2-3 year journey from the first discussion I welcome families and children to visit it.” to a centre opening and there are usually twists and CCS completed a full refurbishment of the turns along the way. It’s thus important to have existing building into an invigorating early education committed and loyal development partners. This side space. From inception to completion, Oxanda’s of the business is relationship driven and we treat our vision was to transform the existing building while development partners inclusive of lawyers (King & Collins and Arnold Bloch Leibler), financiers (NAB), incorporating the natural bush land setting, creating accountants (Maxim Chartered Accountants) and an urban space for the next generation of children to planners (GSA Planning) as clients.” learn and grow. The centre is a success. “As we grow, we continue to develop new Purpose and profit relationships and given our increasing size and profile new relationships and opportunities naturally come to “We’re definitely for-purpose,” Mr Fonseca us.” says. “But we’re also for-profit. What we find is that in Partnering with Oxanda Education on their getting the purpose and the values correct, the profit recently opened purpose-built centre, Bluebird Early and the results come naturally. I think our three points Education Roseville, in Sydney’s North Share, Childcare of difference, our essence, are our people, our setup as Construction Solutions (CCS) delivered an amazing an organisation and our focus on excellence.” The Australian Business Executive - www.TheABE.com.au 21
Oxanda Education On the people side, as noted earlier, Oxanda getting success as a derivative. So, we think let’s deliver has hired great people from other successful industry a beautiful centre, in a high needs area, with great players who have adapted to and thrived within the educators that really care for the children, and then Oxanda setup. The company has a very loose-tight through all of that and everything we do, families and management structure, and this helps the staff develop the community will just want to come naturally.” ideas, execute end to end and flourish. “At its most fundamental, we love WHAT we do “They’ve got a great entrepreneurial and visionary and we love WHY we do it and this is what drives us. spirit, and that comes through in everything that they In essence, we’re as vocational as a not for profit and do in terms of creating beautiful spaces, managing its that vocational aspect and being on purpose that all operational aspects and creating the philosophies, generates the wins. rituals and programmes that really encapsulate our “Our commitment to communities is unparalleled core values regarding education and care and all this and a key pillar of our core values. Childcare centres combined is the underpinning aspect of our offering.” are essentially community-based enterprises and as The group is privately owned, with Mr Fonseca such we are very active in the communities in which the sole Director and Shareholder. This is a key we operate and dedicated to ensuring we’re making difference and advantage and means Oxanda is not a difference as well as listening to and satisfying the beholden to a listed market or a private equity group needs and wants of the community. That makes perfect looking for fixed or increasing returns. sense and quite simply is good practice.” “No disrespect to those groups,” he adds. “It’s “We’re also very mindful of the need to give back. just to say that when I visit a centre, I’m never focussed As our communities support us with their patronage, on the budget. I’m focused on – are things right? Can we support them. We’re very philanthropic with our we improve things? What do we need to do to excel time, resources and of course money to a wide range here? We’ll always do what’s right, and in getting things of community projects and needs across the Eastern right we end up winning the hearts and minds of the seaboard. Our main childcare brand is Bluebird but people who want to come to our centres.” we also have a Western Sydney brand called Little Giants which is a partnership with the GWS Giants AFL The focus on excellence encompasses all the Club. It’s a partnership we’re very proud of. Under this aspects that Mr Fonseca has already discussed. By partnership, a percentage of revenue from the 3 Little providing quality care and value for money, there’s Giants Centres (Little Giants Oran Park, Little Giants a symbiotic and positive vibrational exchange with Auburn and Little Giants Killara) goes to the Giants families. Everyone is happy and wins. and the Giants Foundation supporting people and “In holding true to those pillars, we end up communities in need in Western Sydney. 22 The Australian Business Executive - www.TheABE.com.au
Oxanda Education Social infrastructure 500 employees; and if we keep growing and continue to provide high quality care in these communities, then The future certainly looks bright for Oxanda we’re going to derive greater success as an organisation Education. Mr Fonseca explains how the group intends and greater success for all the people involved.” to remain privately owned but will still be looking to With childcare in Australia proving in the past achieve significant growth within the coming years. to be a big political issue - one that can help win or “We’ve got a vision to be around the 50 centre lose elections - there is still a significant issue around mark, relatively equally split between NSW, Victoria affordability that dominates political and community and Queensland. I know all 3 states very well and I concerns. find operating in these 3 states from a management “Yes, people will focus on affordability and I can perspective easy – living in Sydney, I can be in appreciate that’s where people will want to start a Melbourne and Queensland in 2 hours respectively, discussion but one has to look at all the elements in spending time at the centres and with my Management the chain that goes into delivering a childcare centre team as well as networking with developers and other inclusive of land prices, associated rents, employment operators.” expenses and operating costs,” Mr Fonseca explained, With offices in the Gold Coast and Melbourne, “but the better place to start the conversation is the and several operational staff members in Sydney in essential nature of childcare and the role it plays. That’s addition to Mr Fonseca, Oxanda Education is already where the focus should be. Start the conversation with well placed in the way it serves these three regions. the underpinning aspect of Australia needing a well- “Opening new services is the key and the path funded and resourced childcare sector and build from we’re on. We never want to be static. If we grow there.” we can provide bigger and better opportunities for “Thankfully, we’ve now reached the point where people within the organisation. We have more than there is strong bipartisan support for childcare, its role as an essential service and the need to ensure its adequately funded. Go back a number of years, the Productivity Commission laid down the framework for childcare to be treated as an essential service and Invest for government to fund it and increasingly so on that basis.” “Greater government investment in childcare, increasing access and affordability drives increases in the participation rate which in turn increases Create workplace opportunities, gender equality, increased household income and GDP. Bottom line, the sum of all direct and associated economic and social benefits means that any government subsidies for childcare are Grow self-funding and in fact net positive economically and socially.” “That’s certainly the evidence from other countries. If you look at Scandinavia, their entire Haben Property Fund is a specialist property investor childcare regime is virtually fully funded. Singapore is with a track record of delivering consistent returns also a highly funded environment. Australia is definitely from primarily investing in, repositioning, and well funded but we could do more and the benefits are growing centrally located retail, mixed use and there for all to see.” social infrastructure assets. Affordability for families comes down to what Haben offers wholesale/sophisticated investors Mr Fonseca calls “the gap”, that is, the difference and SMSFs the opportunity to invest through between the childcare fee that the parent is charged the purchase of units in its funds. and the amount that the government will fund - which is capped at a percentage of a scheduled childcare CONTACT US rate. Virtually all Oxanda centres fall well within the Phone: 02 9302 5900 or visit haben.com.au scheduled childcare rate meaning the “gap” if any is low – making the centre, the care and the offering, AFSL 342515 affordable for most families. The Australian Business Executive - www.TheABE.com.au 23
Oxanda Education “As I said earlier, there are many elements in a to be in an industry that is directed towards social pricing chain. All businesses are subjected to annual infrastructure.” increases in rents and wages. Some operators will At Oxanda we have an initiative called 2040. In continuously seek to increase prices above those 2040 our current toddlers will be 21 and 22 years old. benchmarks and that will happen in any sector but in They will have completed early education at an early those situations natural forces of demand and supply learning centre, primary school, secondary school should self-correct, and a new more efficient operator and potentially some time in a tertiary institution or should come in and fill that gap.” completed a trade. Our initiative is us at Oxanda thinking “Overall, I think you’ll find it’s a pretty balanced about what we need to do at our centres to assist the market nationally in terms of demand and supply and future 21- and 22-year-olds, the adults in 2040, to be pricing. While there may be a shortage of childcare bright, positive, forward thinking and socially engaged in certain inner city areas due to land shortages or adults in 2040. It’s an exciting initiative with lots of higher than normal fees in certain areas overall, I think possibilities and opportunities. We love the question, that’s in the minority and approval agencies such as and we love being a part of inspiring a love of learning. Councils are aware of these pockets and putting in If we can be a key asset in someone’s development and place initiatives to correct this.” create early wins for children that create the building Mr Fonseca is clear that the industry is, overall, blocks for success in later years and forever then we’ve a good one, and well aligned with government and done everything our mission says we wish to do and social purpose, and as a social infrastructure asset is that fills us with a lot of joy. an excellent industry to be involved in. With a commitment to achieving excellence, “The most rewarding part of what I do is being and the deep belief that learning is the ignition at the centres,” he concludes, “and seeing the children switch for change, Oxanda Education is providing running around, playing and learning, and becoming an irreplaceable service for children in South social and school ready. We can’t really invest enough East Queensland, NSW and Victoria. Find out in social infrastructure as a society, and I think we more about Oxanda Education by visiting saw that during the peak of COVID. I’m really pleased www.oxandaeducation.com 24 The Australian Business Executive - www.TheABE.com.au
Love’s labour’s lost: The part ASIC plays in investor despair Stewart Levitt I n March, there was an inquest in Perth into the are there considerations of humanity or public interest drowning deaths, in 2018, of two (2) teenage that might override the imperative of law enforcement. Indigenous boys in the presence of police. Compare the approach of WA Police to ASIC’s Police had been hotly pursuing them as suspects intervention in the Mayfair debt securities saga. seen jumping the fences of private homes near the On ASIC’s application, the Federal Court ordered Swan Riverbank. the winding-up of M101 Nominees Pty Ltd, which had Police caught one of the boys and guarded him issued secured debentures promoted by Mayfair 101, while watching the other four dive into the river - about known as M Core Fixed Income Notes, on 29 January 300 metres wide at that point. 2021. Grant Thornton, through its directors, Said An issue at the Inquest was whether police, Jahani and Philip Campbell-Wilson, were appointed detaining the straggler, gave too high a priority to joint liquidators. keeping him in custody rather than to trying to reach M101 Nominees had raised approximately $67 two of the boys, crying for help. They appeared to be million dollars from “sophisticated” or “wholesale” drowning and in fact, did drown, well before any police investors during 2019/2020. reached them. ASIC and its preferred insolvency practitioners Was saving lives more important than guard have created the questionable impression that Mayfair duty? Should law enforcement always come first or was an investment fund. It was a debt fund. The Mayfair The Australian Business Executive - www.TheABE.com.au 25
Love’s labour’s lost:The part ASIC plays in investor despair promoters borrowed money from the investors, The promoters of Mayfair 101 had entered into who were actually lenders and issued M Core Notes, a loan with Naplend with a four (4) month term with notionally secured to entitle Noteholders to a fixed interest, accruing at 2% per month and a default rate return on their loan, in the nature of interest. Provided rising to 48% per annum. Arguably, the nature of that return was recovered by the lender with agreed ASIC’s sudden intervention prevented the promoters interest, as per the Notes, any profits generated by from refinancing this loan or negotiating an extension the investment of those funds accrued to the benefit and placed the loan fairly and squarely in default. of the promoters. ASIC’s crackdown on Mayfair 101 prevented the There is nothing sinister if the promoters promotion of its debenture products on any terms, were intending to make a profit, since it was never cutting-off a potential income stream. represented that the Noteholders would acquire To invoke another English-language trope: The an interest in assets but rather, good security and Noteholders were literally cast out of the frying pan repayment with interest, in accordance with pre- and into the fire. At least in the frying pan, there was a agreed terms. prospect that something nourishing or at least, edible, Mayfair’s promoters had made riskier deals might emerge. than they had disclosed and had portrayed the debt- ASIC’S chosen insolvency firm, Grant Thornton’s funding as more secure than it really was. directors, Said Jahani and Philip Campbell-Wilson, The promoters also relied upon the expectation were first appointed joint provisional liquidators or hope of new investment and the projected ability and then liquidators. Inevitably, Naplend would then to make asset sales to cover liabilities and to leverage appoint Receivers. off the improved value of investments, made or yet to Nobody could contest the Naplend loan be made. without paying the money “reasonably demanded” The promoters of the M Core Fixed Income by Naplend into Court or otherwise securing the full Notes were involved in some risky trades. There was a amount1 which would include interest accruing at lack of synergy in material dates, relating to Mayfair’s the 48% default rate. Foreseeably, that would also liability to repay the Noteholders and the repayment include astronomical charges usually associated with dates on loans to and from related third parties. receivers and the lawyers whom they appoint. The usual outcome once receivers are appointed The fact that the Noteholders did not have the is, “You can give an inch and they will take a mile!” security that they were entitled to expect is partly a result of the law, which exempts such placements Receivers and their lawyers generally are able from regulation as Managed Investment Schemes to get away with charging “like wounded bulls” requiring Project Disclosure Documents to be under the mortgage instrument which applies the issued to prospective investors and lenders, who are default interest rate to those charges, encumbering deemed “sophisticated” under the Regulations to the the security property until repayment is made. The Corporations Act. A “sophisticated” or “wholesale” course of conduct upon which ASIC embarked in investor does not have to be particularly wealthy and conjunction with the insolvency profession, would has to invest not less than $500,000.00. not only have facilitated a feeding frenzy but would have ensured that the debenture holders have about The lack of protection afforded to sophisticated as much chance of recovering their money, as would investors is a product of the slackening of the regulation a wounded mammal falling into the Amazon, of not of the financial system by the Federal Government for being devoured by a school of piranhas. all except litigation funders which the Government hopes to stymie to protect the “big end of town” from In 11 March 2021, Said Jahani, the National being exposed to shareholder and consumer Class Managing Partner, Financial Advisory of Grant Actions, which the shareholders and consumers might Thornton wrote to creditors, advising of his firm’s not otherwise be able to afford. current outstanding costs of $420,059.00 and that he anticipated future costs could bring that figure up The April 2020 ASIC intervention was justified to $859,059.00, to which should be added the legal by the facts. fees incurred to Hall & Wilcox as Advisors to PAG, the In English, we have expressions which sum-up Security Trustee, which by November 2020 totaled what next happened: ASIC “threw the baby out with $578,000.00 and he continued: This is only in relation the bath water” and “killed the goose that laid the to M101 and does not include the fees charged by the golden egg”. receivers appointed by Naplend and their lawyers. 26 The Australian Business Executive - www.TheABE.com.au
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