OVERVIEW - CAPABILITIES - Qorvis Communications
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INTRODUCTION SPECIALIZED EXPERTISE & GLOBAL PRESENCE Since 2000, Qorvis has grown from its entrepreneurial roots in Washington to an international agency within Publicis Groupe. We help clients overcome the most difficult communications challenges.
01 ABOUT QORVIS Our Agency, Global Network, Differentiators and the Qorvis Guarantee TABLE OF 02 OUR CAPABILITIES CONTENTS Media Relations, Digital & Social, Events, Crisis, Visuals and Stakeholders 03 YOUR TEAM Our Senior Consultancy and Dedicated Experts Available Around the Clock
Specialists with Global Experience We’re a Senior Diplomats Editors Consultancy The White House, State and Defense Departments The Associated Press and Newsweek OUR MODEL Qorvis has a long and successful history representing the interests of high-profile clients, because we News Digital Producers Strategists ensure they have the best possible team available. Your needs will be handled rapidly and directly by ABC, CBS, FOX, NBC & CNN Digital Media Advertising experts with decades of experience in Washington and Polling Research and around the world. 5
6 PUBLICIS NETWORK ASIA NORTH AMERICA In 2014, Qorvis combined with 34 offices Publicis Groupe to bring 20 offices formidable worldwide assets 700+ experts 1500+ experts to our clients — in advertising, digital and creative campaigns. This means we can quickly LATIN AMERICA obtain whatever resources we 10 offices need to scale up our support 150+ experts anywhere in the world based on your needs. EUROPE & 40 offices MIDDLE EAST 1150+ experts Using the power of our Publicis Data Science division, we can ensure that our campaigns and programs are properly targeted and continually 3,000+ 100+ 110 recalibrated. Global Staff Offices in our Network Countries
7 1 Rapid & Precise Execution. No Bureaucracy. Qorvis helps our clients quickly identify and connect with the audiences that actually matter. That requires depth of media relationships, intelligence & a practitioner's instinct honed from decades of high-level experience. 2 You Are Not Hiring “Agency Staff” Our senior executives constantly engage on your behalf. That means former government officials and industry leaders who can bridge the gap between the private and public sectors. It also means former editors, producers & reporters who know the story as well as the beat reporters, and can redefine the narrative. WHAT YOU GET WITH QORVIS 3 Experienced Crisis Managers We’ve guided our clients through many storms. D E C A D E S O F R E S U L T S . And we know how and when to push back to correct the record. D E L I V E R E D F A S T .
THE QORVIS GUARANTEE Scrupulous Oversight Accountable To Goals Qorvis Communications intensely Qorvis Communications consistently monitors all activities it undertakes on accomplishes the agreed goals behalf of clients to ensure the highest within agreed timeframes. professional standards
Section 2 OU R C APABI L I T I E S Media Relations, Digital & Social, Events, Crisis, Visuals and Stakeholders 1 0
THE QORVIS APPROACH MESSAGING STRATEGY 1 2 Qorvis’ record of success is long and diverse. We get positive results Clear & Powerful Breaking Through even in the most challenging circumstances. We develop clear and Our strategy will help you compelling messages and break through the clutter with a Our experts leverage research, relationships and the smartest deliver them through the winning message that redefines strategic thinking on the who, what and how of media engagement. most powerful channels of the prevailing narrative. persuasion. | 11
Comprehensive Services 1. MEDIA 2. DIGITAL 3. VISUALS • Interviews • Paid Advertising • Video Production • Op-Eds • Social Media • Graphic Design • Speechwriting • Websites & Podcasts • Newsletters 4. EVENTS 5. CRISIS 6. STAKEHOLDERS • Virtual and In-Person Events • Rapid Response • Federal Affairs • Executive Media Training • Planning & Playbook • Surveys & Polling • Social Media Training • Social Listening • Monitoring & Evaluation 12
Part One MEDIA RELATIONS Impactful Interviews Opinion Editorial Drafting & Placements Speechwriting & Message Development 13
M E D I A DETAILED APPROACH Interviews Identify the issues where clients want to exert thought leadership Coordinate with them to identify and fine-tune their argumentation We will secure high-profile television and print interviews Map out and select appropriate with top-tier media outlets for media for placement based on volume data, political orientation and CEOs, executives, technical audience experts, high-level officials and diplomats. Negotiate favorable interview terms with target journalists Conduct thorough preparation to ensure crisp answers on any potential question and topic
M E D I A DETAILED APPROACH Recent Placements Qorvis has had as many as six op- Op-Eds eds placed in The New York Times for clients in a single year – an unmatched record of success. We have been successful across all We will draft incisive op-eds major U.S. publications. advancing our clients’ point of view and highlighting their Why? Because we know the achievements and contributions, editors, we understand what they and we will place them in the are seeking, and we write most important publications in effectively and in the form that the United States, in Europe and makes our clients’ viewpoints most around the world. publishable.
M E D I A DETAILED APPROACH Every speaker is different, and every address must be a true reflection of the speaker. We learn your voice and style Speeches and adapt your remarks to the moment & purpose of the speech. We articulate your messages effectively We write speeches for prominent through language that is eloquent yet direct and approachable. leaders addressing meetings of American and international We coordinate event logistics, programs, government officials, business panels, audience makeup and format to events, think tanks, religious ensure appropriate tone and delivery in all public speaking engagements. organizations, award ceremonies, holiday events and other We have a strong track record of political occasions. speeches, addresses before international gatherings like the UN as well as Congressional testimony, parliamentary statements and more.
Part Two DIGITAL & SOCIAL Social Media Management Website Design & Development Digital Advertising 17
DIGITAL OUR APPROACH • Auditing your existing social strategy and assets • Listening to what social media Social Media audiences are saying about your brand Management and the issues most important to you • Researching and precisely targeting your audiences A winning publishing strategy on • Creating a social strategy with the right social media requires more than platform mix for you great content. Timing and • Designing and maintaining your social execution also play a critical role. profiles Without the right expertise & tools • Building your content calendar to effectively plan, organize and • Creating platform-specific content manage your social campaigns, even the most creative posts can • Increasing your following and engagement fall flat. We can optimize your strategy, content, and execution. • Monitoring performance and making real-time adjustments
DIGITAL • Commercial Websites with Video and Interactive Features • Micro News Hubs for Specialized Industry News Reporting OUR APPROACH • Simple Event Sites and Landing Pages with Rapid Construction Web Design & • Fully Integrated Design and Technical Support Development Qorvis has helped dozens of clients design, build, and maintain a modern, clean, and professional web presence. Whether your organization needs a simple WordPress blog or a complex e-commerce platform, we can quickly construct affordable digital products, all optimized for mobile.
DIGITAL OUR APPROACH Digital Search and Display Advertising Google Ensure that positive links to earned and owned media appear at Advertising the top of search engine results for related Google searches. Social Media Advertising Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok Sharper, Cost-Effective Targeting Promote graphics, videos and other content to key audiences in their Reach your audiences based on their newsfeeds across social media platforms based on your goals. behaviors, interests and perspectives, at a fraction of the cost of television, radio Earned Media Amplification and print ads. Outbrain Increase visibility of earned media placements among your target audiences on websites they visit already in the “Recommended for KPIs Allow Real-time Adjustments You” and “Around the Web” sections. Test multiple messages across audiences simultaneously; adjust in real-time based Behavioral Advertising on your performance metrics, like clicks, Display, Pre-Roll, Native Video, Pandora/Spotify, Smart TVs email sign-ups, business leads and more. Reach the right audiences based on their interests and online behavior. Follow them around the web across news sites, online radio, video streaming and more.
Part Three VISUALS Video Production Graphic Design Newsletters 21
VISUALS OUR APPROACH • Network Television Video Commercials • Animated Videos Production • Digital Streaming Service Commercials Our team of award- • Videos for Social Media winning producers and • Highlight Reels from editors can create Events & Conferences engaging videos to help • Online Streaming of Live you meet your goals. Events and Meetings • Short Documentaries
VISUALS OUR APPROACH Graphic Digital Event Materials Design • • Infographics • Logos • Stationery We offer clean, clear and unique designs. Our skilled • Corporate Brochures graphic designers are here to • Business Cards create your vision – or the vision you didn’t know you • Custom Invitations wanted until you saw it. • Trade Show Materials We pride ourselves on the • Newsletters ability to work closely with our clients and produce the • T-Shirts perfect layout, color palette and design elements that • Large Banners & Signs bring your concept to life.
VISUALS OUR APPROACH Content Custom Our team will research and produce complete content for your approval, saving you time. Newsletters Design Our designers will ensure your Need to get the word out to newsletter looks clean, readable, and your core audiences and professional, and is optimized for mobile consumption. members about the latest announcements, news, analysis, and events? Distribution We offer end-to-end We’ll work with you to use your production and distribution of existing lists and help you identify customized newsletters additional target audiences. Then we delivered to your target will use our mass distribution tools to audiences directly to their make sure your newsletter arrives on inbox. time, whether daily, weekly, monthly, or on a special schedule.
Part Four EVENTS Virtual Events Executive Media Training Social Media Training 25
E V E N T S DETAILED APPROACH Virtual & In- • Invitation and RSVP management Person and promotion Events • New social media followers with follow-up engagement Qorvis’ dedicated events team has • Paid digital and social media created and managed successful impressions among your target events for multiple clients audiences throughout the pandemic. • Virtual and in-person hosting & day- We have delivered thousands of of management attendees, new followers, earned media coverage and millions of • Wrap-up highlight reel video for digital impressions. promotion on your website and social media channels
E V E N T S DETAILED APPROACH Media Qorvis’ media specialists have spent decades as journalists and spokespersons themselves. They’ve prepared corporate leaders and even Training Nobel laureates for major media appearances. We’ve been the person asking the hard Media training is about more than questions, so we have an insider appreciation learning how to sit, stand, speak of what you will face. and dress. It’s being able to think We keep in touch with reporters daily, so our on your feet and being fully understanding of the latest approaches and prepared to deliver your message. techniques evolves with the business. We’ll help you look and sound Virtual Trainings good, but more importantly, teach We shifted to virtual training during the you how to own YOUR interview pandemic and have conducted more than so your message is heard. 100 engaging sessions.
E V E N T S DETAILED APPROACH Social Media This training covers both social media fundamentals and advanced skills that include: Boot Camp • Creating content and articles on LinkedIn to maximize the platform’s algorithm Social media training is • Conducting hashtag research customizable, interactive and and using hashtags effectively to conducted virtually, lasting about increase the reach of your 90 minutes per session. content • Teaching best practices and Whether you’re looking to elevate running practical writing your employee advocacy exercises for LinkedIn, Twitter programs, develop internal and and other platforms external spokespeople or promote the thought leadership of your • Using free and cost-effective content-creation tools to executives and subject matter leverage for visual assets experts, we can help you increase your capabilities quickly. • Understanding paid media basics and measuring KPIs
Part Five CRISIS Rapid Response & Recovery Planning & Playbook Social Listening 29
CRISIS OUR APPROACH The Four Stages of Rapid Crisis Management Response 1. Predict You must know what might happen “I T T A K E S20 YEARS in order to prepare for it T O B U I L D A R E P U T A T I O N Qorvis has been helping clients 2. Prepare A N D 5 MINUTES weather difficult storms for T O R U I N I T . ” decades. When the unexpected Having a specific plan of action in happens, we’re just a phone call advance for each issue – Warren Buffett away to help you assess the situation and quickly pivot to an 3. Push back effective response. Tactical options to correct the Our senior team is composed of record against false information former editors, news producers, and government and corporate 4. Pivot spokespersons. We’ve seen it all, Use the crisis to refocus attention and if needed we can be on a plane within hours to help right onto your narrative the ship.
CRISIS OUR APPROACH Planning & The crisis playbook will clearly identify all potential threats or Playbook opportunities, and will include: • Topline messaging guides for As your organization grows, it’s leaders and spokespersons critical to proactively craft and execute a positive narrative that • News releases and holding statements that can be used as defines your image with key an instant starting point stakeholders, rather than waiting for outsiders to define it for you. • Q&A guides on adversarial questions from hostile reporters We will produce a comprehensive Crisis Playbook that will arm you • Internal process and protocol with strategies and materials to guides for executives and use in the event of a crisis. spokespersons
CRISIS OUR APPROACH Social Capture intel on volume, frequency Listening and sentiment of the conversation around key topics and keywords, as Social media has changed the way well as platforms where those we communicate, and meeting conversations are occurring. people where they are means you must deploy a robust social media This intel will help us identify presence and engagement strategy to drive interest through influencers, hashtags and top- multiple layers of messages performing content from critics to targeting the right audiences at remain proactive on social media. the right times.
Part Six STAKEHOLDERS Congressional & Executive Branch Outreach Surveys and Polling Monitoring and Evaluation 33
STAKEHOLDERS OUR APPROACH Effective Federal Outreach Federal 1. Prepare Assets Advocacy is about providing real value and Affairs expertise to busy policymakers. We’ll help you put together fact sheets, white papers, and research that staff will actually read. 2. Identify Key Targets We’ll help you prioritize the critical Qorvis has been helping clients committees and legislators, and find obscure navigate government affairs agency offices who decide your issues. challenges since its inception. Our senior team is composed of 3. Hold Regular Meetings former government officials from Access is about becoming a known entity the White House, the Pentagon, who is helpful and accessible. The State Department, and across both the Senate and the House of 4. Rapid Response to News Representatives on Capitol Hill. Once relationships are built, we can help you respond quickly and effectively when the We’ve seen it all, and we look collective attention of Washington and the forward to helping you solve your media turns to your issue. If you don’t build most difficult issues. the foundation first, it’s usually too late.
STAKEHOLDERS OUR APPROACH Surveys & We inform your actions by providing accurate research and analysis to guide Polling your strategy and achieve your objectives. Tactical Menu of Options Our full-service, global survey ü General population surveys research company, Clarus ü Executive audience polls Research Group, offers a complete ü DC elite opinion surveys range of quantitative and ü In-person focus groups qualitative services and products. ü Online focus groups Clarus provides our clients with ü Detailed reporting meticulous and detailed reports ü Voter research on-demand by surveying specific ü Trend and perception monitoring constituencies and hard-to-reach elite audiences in six continents and 18 countries.
STAKEHOLDERS OUR APPROACH Qorvis will continually assess the impact of Monitoring& our campaign effectiveness by: Number and quality of mentions and Evaluation • quotations in print, digital, and cable news media outlets. • Recording digital impressions of web Comprehensive and continuous content among target audiences. monitoring and evaluation equips • Conducting regular polling and surveys of our clients with the best public opinion, among target audiences information to make smart both broad and narrow. decisions and measure progress • Monitoring the number of social media toward short- and long-term goals. posts and other engagement from target audiences using our messaging. Our clients stay ahead of their • Finding expressions of public support competitors by knowing the full and/or opposition among target key environment at all times. stakeholders • Providing trend macro analysis in growth rates of all these indicators.
Section 3 OU R T E AM Our Senior Consultancy and Dedicated Experts Available Around the Clock 3 7
OUR LEADERSHIP M a n a g i n g D i r e c t o r Executive Vice Executive Vice Executive Vice M i c h a e l President President President P e t r u z z e l l o M a t t L a u e r E l i s s a D o d g e G r e g L a g a n a Chairman & Founder. Named to the Global Client Engagement Director Former White House Served in the Federal Government POWER 100 list of influential for consumer goods multinational Communications Staffer, Magazine under a Democrat and Republican communications professionals by RB, and named 2019 Top Women in Editor, and U.S. Diplomat for 21 U.S. President, a Secretary of State, PR Washington Life Magazine years, across Europe, Latin America, and a U.S. Senator and Washington Senior Vice President Vice President Senior Vice President OPERATIONS S h e r e e n J e n n i f e r B r a d K l a p p e r D a v i d S o w e l l s S o g h i e r B a s k e r v i l l e 13 years at the Associated Press. Leads Middle East practice. Worked Leads media training practice. Served as Public Affairs Director of National Security Editor. Reported in Washington bureau of ABC News, Former producer for CNN, earned CNN International and AOL Time from more than 70 countries. including World News Tonight & This an Emmy for her work on the Warner Europe Speaks French & German Week September 11 terror attacks Vice President Vice President Vice President Vice President M a r i a J o s e K r i s t i n a P h i l i p p a G r a c e A b a d B a u m L e v e n b e r g F e n s t e r m a k e r Huffington Post Top 40 Latinos in Former Communications Director at Former digital practice lead at IRI Former media strategy advisor to American Media. Top 50 Latino the White House Office of Science and Consultants. ”Mover and Shaker” Egypt's Office of the Presidential Voices to Follow on Twitter. Speaks Technology Policy, Former Award by PR Newswire. Former TV Spokesperson. Former staffer at Spanish & German spokesperson for Chevron producer for Voice of America Fox News
DATE Contact ADDRESS 1201 Connecticut Avenue NW Suite 1000 Washington, DC 20036 WEBSITE www.qorvis.com PHONE +1 (202) 496 1000 EMAIL david.sowells@qorvis.com
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