OPSEC SECURITY INTERNET MONITORING B2B MONITORING FOR KAREN MILLEN - RETAIL FRAUD CONFERENCE
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OpSec Security Internet Monitoring B2B Monitoring for Karen Millen presented t d to t Retail Fraud Conference 14 April 2011
What are B2B Platforms? • Business to Business exchanges where large quantities of goods are sold at deep discounts. Hundreds of B2B platforms exist and are mostly based in the Far East, India and Russia • The most popular examples include: Alibaba.com, DHGate.com, TradeTang • The goods are usually manufactured in China and exported globally in small quantities titi (100 (100-500 500 pcs)) to t eBay B vendors d in i Europe E and d North N th AAmerica i
The scale of the counterfeit problem • The number of seizures increased by 34% in 2010 to 19,959 from 14,841 in 2009 • The number of seizures in Express Consignment / Mail facilities increased by 42% due to: – Continued growth of websites selling counterfeit/pirate merchandise – Consumers seeking lower priced goods due to economic downturn • Footwear Consumer Electronics and Apparel were the top 3 commodities seized Footwear, • China and Hong Kong accounted for 80% of the source countries for seizures Source: 2010 IPR Seizure Statistics published by US Customs and Border Protection
I t Internet t Distribution Di t ib ti & Sales S l Model M d l Distribution Traders & Dropshippers Brick & Mortar B2C B2C Manufacturer Retailers Retail Sites Auctions Spam Unauthorized Network Manufacturer B2B Trade Boards B2C Auctions 4
Project Overview for Karen Millen Period: Since February 2011 General Focus: Counterfeits Products: Clothes, handbags, shoes Platforms: DHgate Tradekey Tradetang Alibaba Scope: Identifying listings for possible counterfeits Taking action on those listings including de-listing the item Monitoring previously infringing sellers or suspect sellers for repeat activity 5
DHGate: Top Seller conniefox Conniefox = Dongguan gg Elysemod y Fashion Co.,Ltd Prices from $75.98 to $90.84, depending on quantity Member since: 06.08.2008 Transactions: 1.603 since opening of Address: account Dongguan Elysemod Fashion Co.,Ltd. Business Type: Factory seller (seller No 5 Renshou Street,Humen No.5,Renshou Street Humen Town,Dongguan Town Dongguan produces d also l H Home & G Garden d ititems, City Jewelry, Watches, Bags & Shoes) Seller offers also KM infringing products on Feedback: 92,4% positive Alibaba => Further investigation on Shipping: pp g worldwide conniefox recommended 6
Alibaba: Top Seller Guangzhou Tianyi Address: Guangzhou Tianyi Trade Ltd., Co. Room 802, No.233,yaohuazhong Street,sanyuanli Road ,Tangjing Avenue Baiyun Avenue, 510000 China, Province Guangdong Phone: 86-20-15920328875 Fax: 86-20-88888888 Mobile: 15920328875 Gold Supplier on Alibaba Business Type: Manufacturer, f Trading Company Supply Ability: 27.410.000 units (March) Shipping: worldwide Specialized in: Apparel (e.g. Moncler, Christian Louboutin) ¾ 116 diff differentt K Karen Mill Millen dresses are offered 7
Tradekey: Top Seller - Esuns Trading Prices: $98.00 (price is only for minimum order,, for large g quantities seller contact necessary) Member since: November 2007 Main Markets: worldwide Year Established: 2006 B i Business Type: T M Manufacturing f t i Products: 18 different Karen Millen products Address: offered, Esuns Trading Seller offers onlyy Karen Millen brand Mr. David Tang Other Platforms: DHGate (3 Karen Millen Heguang Road, GuangZhou, Guangdong products) 510665 China Phone: 86-020-38795869 8
Tradetang: Top Seller - clothing-whole-gstar Image taken from Karen Millens website Member since: 30.04.2010 (privat seller) Gold Supplier Transactions: 143 since opening of account Feedback: 98,5% , positive p feedback Supply Ability: 600 units (March) Specialized in: Apparel Shipping: worldwide (except Italy ,South Africa) 9
What actions can be taken? • Provide platform to quickly remove & track infringements on B2C/B2B platforms • Obtain seller contact information • Perform link analysis to target high volume, aggressive sellers • Request suspension of Paypal, Western Union & MasterCard accounts of sellers ll offering ff i counterfeit t f it goods d • Facilitate collaboration among similar companies to reduce investigations costs & achieve a g greater impact p • Conduct test purchases to establish evidence for investigation & litigation g g sellers/sites to obtain monetary • Initiate demand letters to infringing y damages g • Establish revenue loss quantification metrics • Provide metrics to reflect p program g success and areas in need of improvement 10 10
F further For f th information, i f ti please contact Julie Tomlinson S l Di Sales Director t jtomlinson@opsecsecurity.co.uk Phone : +44 7918 714669
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