North American Performance Group Conference - NAPG Event
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North
American
Performance
Group
Conference
Acoat Selected North American Performance Groups
offer unparalleled peer-to-peer networking opportunities.
The focus of performance groups is to enhance
the performance of the individuals and businesses
represented through a mutually beneficial exchange
of information, success stories and advice. North
American Performance Groups provide opportunities for
performance benchmarking, sharing best practices and
customized training.
New Orleans, LA
September 18-20, 2019
https://annapg.com
Don’t miss this opportunity. Register today!
AN_203382_010517
2019 Acoat® Selected Summer Conference
Host city
No city in North America can compete with New Orleans when it comes to culture,
food, historic architecture, joie de vivre and tourism options.
The Crescent City has suffered plagues, wars, imperial regime changes and
devastating floods. Yet, it always wakes up with a smile on its face. This may
be because its inhabitants step to an easy beat first laid down three centuries
ago. Moving at this relaxed pace, visitors are delighted by the French Creole
elegance of the Vieux Carre (French Quarter)
or the opulence discovered in a streetcar ride
through the Garden District and Uptown.
Often called the Crown Jewel of New
Orleans, the French Quarter is one of NOLA’s
most historic neighborhoods. But you’ll find
plenty of new mixed in with the old. There’s
a reimagined French Market, modern
boutiques and artisan cocktails mix with
beloved antique stores and old restaurants.
Like the Creole aristocrats lining the galleries
of the Historic New Orleans Collection,
the French Quarter is a timeless portrait –
especially come dusk when swallows glide
above the fortunetellers on Jackson Square
and St. Louis Cathedral’s butter-crème-colored walls reflect the fiery sunset.
Ghost tours troop past mad Madame LaLaurie’s mansion while neon signs stutter
to life on Bourbon Street where syrupy red Hurricanes, slosh in famed ‘go cups’–
those plastic tumblers responsible for uncountable curbside parties. Night falls.
Horse hooves clop, music throbs and gaslights flicker in a place full of long-told
legends and those waiting to be born. Create one of your own.
2019 Acoat® Selected Summer Conference
Agenda
Program
Tuesday, Sept 17
8:00 am - 5:00 pm Wolfe Pack (members only)
Wednesday, Sept 18
8:00 am - 9:30 am Paint by the Numbers (for first time attendees)
9:45 am - 10:15 am Getting Them Right!
10:15 am - 11:00 am B2B Marketing in 5th Gear
11:00am - 12:00 pm Ignorance of the Law, Excuses Not - Labor Laws Part II
12:00 pm - 1:00 pm Lunch
1:00 pm - 2:00 pm Change is Constant and Rapid
2:15 pm - 3:15 pm It’s (Becoming) a Small World After All
3:30 pm - 4:45 pm Driverless Cars - Looking at the Road Ahead
6:30 pm - 9:30 pm Welcome Reception
Thursday, Sept 19
7:00 am - 8:30 am Breakfast and welcome presentation
8:00 am - 12:00 pm Performance Group meetings
12:00 pm - 1:00 pm Lunch
1:00 pm - 5:00 pm Performance Group meetings
Friday, Sept 20
6:45 am - 7:45 am Advisory Board Breakfast
7:00 am - 8:00 am Breakfast
8:00 am - 12:00 pm Performance Group Meetings
12:00 pm - 1:00 pm Lunch and presentation
1:00 pm - 5:00 pm Performance Group Meetings
Please make air travel arrangements for departure after 7:00pm.
2019 Acoat® Selected Summer Conference
Early Bird sessions
Paint by the Numbers
Sam Sherrill
AkzoNobel Coatings Inc.
This session is designed to prepare first time NAPG attendees to effectively engage in performance group financial
discussions.
Topics include:
• Income Statements and Balance Sheets
• Acoat Selected Standard Chart of Accounts
• Body shop key performance indicators
• Comparative benchmarks
• Acoat Selected financial composite book
• Using your financial and operational numbers to paint your financial health
2019 Acoat® Selected Summer Conference
Early Bird sessions
Ignorance of the Law, Excuses Not - Labor Laws Part II
Cory King
Fine, Boggs & Perkins LLC
Ignorantia juris non excusat (Latin for “ignorance of the law excuses not”) is a legal principle holding that a person
who is unaware of a law may not escape liability for violating that law merely because one was unaware of its content.
Overtime laws require employers to pay employees a wage rate that is greater than their
regular rate for hours worked beyond a designated threshold. The typical threshold set
by most overtime laws, whether state or federal law, is forty hours per workweek but
some overtime laws contain other thresholds. For example, some state laws require
employers to pay employees an overtime wage rate for any hours worked beyond eight
in a work day.
An employer is not necessarily required to pay overtime to all its employees. Most
overtime laws exclude employees who perform certain, specific types of job duties from
the overtime payment requirements. In addition to exempting certain employees from
overtime requirements, some overtime laws exempt employers in specific industries
from overtime standards.
Do you know which of your employees are legally exempt from overtime pay and which
are eligible? It’s better to find out now from Cory King rather than in a court of law, where he might be sitting on the
other side of the table.
2019 Acoat® Selected Summer Conference
Early Bird sessions
Change is Constant and Rapid - What Are Insurers Doing to Address These Changes?
Roger Wright, Founder
Vector Squared
This is the follow-up to Roger’s keynote presentation in February and is the result of an in-depth study completed
by AkzoNobel addressing “What keeps insurers up at night?”.
During a recent series of extensive interviews, senior management from eight top twenty auto insurers shared their
insights into issues they face in the collision repair environment. In this enlightening session, Roger will share their
comments and insights and discuss how their concerns may impact our businesses.
Roger Wright has spent over 40 years in the collision repair and property casualty
insurance industries including Vice President of Operations for Sterling Auto Body,
VP of Claims for AIG , Senior VP Insurance Relations for CARSTAR, AVP Claims for
Integon/GMAC, and National Material Damage Coordinator for Hanover Insurance.
As an active participant in the collision repair industry organizations throughout his
career, he has served in various capacities.
• Vice Chair of SC ICAR Committee, past Chair of Massachusetts ICAR and lead
ICAR instructor for the Northeast Region in Unibody, Plastic Repair, Refinish,
Anti-Lock Brakes and Supplemental Restraint Systems.
• Chairman of the ISO/AIGS Auto Physical Damage Committee
• Chairman of ICAR International Board of Directors
• Chairman of CIC
• Induction in the Collision Industry Hall of Eagles in 1997
Vector Squared, LLC was founded in 2014 to provide consulting service to the collision industry.
2019 Acoat® Selected Summer Conference
Early Bird sessions
It’s (Becoming) a Small World After All
David Roberts, Managing Director
FOCUS Investment Banking, LLC
David Roberts leads the Automotive Group at FOCUS, a team of six investment professionals with deep experience
advising entrepreneurs, acquirers and investors in paint distribution, collision repair, dealerships and mechanical
services. A frequent presenter to industry conferences, his observations and comments are often published and
quoted in many publications from the Wall Street Journal to Auto Body Repair News. During the past two years, David
and his team at FOCUS have closed 9 transactions in the paint distribution and collision repair industries, including
the sale of Gladwin Paint and D’Angelo’s Automotive Coatings, two of the largest in distribution history. David has
been a Managing Director of FOCUS since 2003. Over the past 15 years, he has led numerous engagements in a
variety of industry sectors including business and financial services, healthcare and automotive services.
David brings unparalleled knowledge and experience to his strategic advisory, and
mergers and acquisition work in the automotive services industry. In 1995, he co-
founded Caliber Collision, the world’s first, and now largest, collision repair consolidator.
As Chairman of Caliber through 2003, and the initial leader of its Corporate Development
team, he wrote the book on how to change, grow and thrive in this intensely competitive
industry. Helping raise more than $125 million in capital for Caliber and other providers,
he also led the acquisition of 37 individual shops and Multiple Shop Operators at Caliber.
In this session, David will share insights regarding:
• the continuing consolidation of the collision repair industry with important data
points
• how the elephants of the industry plan to grow and dominate the industry
• the growing tension between insurers and OEMs and repairers over the control
repairs
• examples of Grow and Thrive repairers and their strategies
• how franchisors and affiliate groups are capitalizing on industry trends
2019 Acoat® Selected Summer Conference
Early Bird sessions
Keynote
Driverless Cars - Looking at the Road Ahead
Hod Lipson, PhD
Professor of Engineering and Data Science
Columbia University, New York
Few inventions have changed life as much as the car. These large
hunks of steel and horsepower are everywhere, so ubiquitous and
deeply intertwined with our lives, jobs and families that we barely pay
them any attention. The mundane car, however, is about to become
the ultimate mobility device. Thanks to rapid advances in robotics and
artificial intelligence, cars are poised to morph into the first mainstream
autonomous robots that we will entrust with our lives, creating a cascade
of social and economic change.
• How do driverless cars work?
• Why has it taken nearly 100 years to create a working driverless car?
• What are the technological and social barriers?
• How do roboticists create artificial perception?
• How will this technology change our lives, our businesses, and our
cities?
• What new opportunities lie ahead?
Hod Lipson is a professor of Engineering and Data Science at Columbia
University in New York and co-author of the award winning book
“Fabricated: The New World of 3D Printing” and “Driverless: Intelligent
Cars and the Road Ahead” by MIT Press. Before joining Columbia
University in 2015, Hod spent 14 years as a professor at Cornell
University. He received his PhD in 1999 from the Technion – Israel
Institute of Technology, followed by a postdoc at Brandeis University
and MIT. Hod Lipson’s work on self-aware and self-replicating robots
challenges conventional views of robotics and has enjoyed widespread
media coverage. He has also pioneered open-source 3D printing, as well
as electronics 3D printing, bio-printing and food printing. Lipson has co-
authored over 300 publications that received 20,000 citations to date. He
has co-founded four companies and is frequent keynoter both in industry
and academic events. His TED talk on self-aware machines is one of the
most viewed presentations on AI and robotics. Hod directs the Creative
Machines Lab which pioneers new ways to make machines that create
and machines that are creative.
2019 Acoat® Selected Summer Conference
Performance
Group Meetings
Spend three days working on your business instead of working in your business.
Imagine being with over one hundred shop owners for the sole purpose of exchanging business growth ideas. That
is exactly what happens at Acoat Selected Performance Group meetings.
Acoat Selected Performance Group members meet to share successes, find solutions to problems, and make new
relationships with like minded shop owners from across North America. The wealth of knowledge and experience
present at these meetings is nothing short of awe inspiring.
The meetings consist of two primary functional arrangements - group activities and individual sub-group sessions.
Group activities include keynote speakers, idea contests, panel discussions, early bird classes, awards ceremonies,
and a host of other venue specific functions. Members mingle and converse with the group at large during these
membership-wide activities. Many of the people in attendance remark about how much they value the conversations
that take place at the group functions. With so many people in attendance you are sure to find someone who has
solved the problems you face or has had a great business improvement idea you can implement. The second
functional arrangement, sub-group sessions, is where the hard work gets done. Similar in method to a conventional
20 group, members of like sized shops analyze financial data, formulate improvement strategies, assist each other
in problem solving, and share experiences. The close friendships, both personal and professional, created at the
meetings are immensely valuable to the members. They know that anytime during the year they can contact a
known, trusted shop owner for advice. That is a good feeling.
“The performance group meetings have been outstanding. I find that just getting away from the business twice a
year to attend the meetings improves my perspective significantly. The opportunity to benchmark, to collaborate
with my peers in the industry, and to set new goals has really sharpened my skills as a businessman. It’s made
a difference on the bottom line!”
Van Takemoto
Owner
Island Fender
2019 Acoat® Selected Summer Conference
Travel
Louis Armstrong New Orleans International Airport (MSY)
Louis Armstrong New Orleans International Airport has scheduled the opening date of the new 972,000 square-foot
facility in May 2019.
This new, world-class terminal complex will completely replace the current facility. The $1 billion project includes in-
line baggage screening, a consolidated security checkpoint to three concourses and 35 gates, a 2,200-car parking
garage and more concessions options located down the center of aisle.
Food and beverage concessions and news, gift and specialty treat retail concessions will feature a mix of local
brands representative of Louisiana and New Orleans as well as national brands that appeal to both the local and
visiting passengers.
The new facility is expected to increase the airport’s economic impact by approximately 20% in the next five years
and will support 64,000 jobs and $6.4 billion in local spending.
Directions from Louis Armstrong New Orleans International Airport (MSY) to The Roosevelt New
Orleans, A Waldorf Astoria Hotel, 130 Roosevelt Way, New Orleans, LA 70112
(15.2 miles) Take I-10 East to Poydras Street (exit 234B), continue on Poydras St. Drive to Roosevelt Way
Uber X $35
Uber XL $51
Lyft $30-35
Lyft XL $35-42
Rideshare fees are estimates provided by the service provders and will vary based on time of day and demand.2019 Acoat® Selected Summer Conference
Accommodations
The Roosevelt New Orleans, A Waldorf Astoria Hotel
Let the good times roll at the rooftop pool, Waldorf Astoria Spa, and legendary Sazerac Bar at The Roosevelt, New
Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully
upscale room or suite. Our hotel received the TripAdvisor Certificate of Excellence in 2017.
Experience luxurious Southern hospitality at the historic Roosevelt New Orleans Waldorf Astoria. Our landmark
hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant
sanctuary in a vibrant Mardi Gras town.
The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given
to hotels that consistently earn great reviews from travelers.
130 Roosevelt Way
New Orleans, LA 70112
1-880-WALDORFDon’t delay!
Register today
Registration at:
https://acoat.me/napg919
First time attendees are asked to please consult with their local
AkzoNobel Services Consultant prior to registration.
2019 Summer
North American Performance Group Conference
For more information contact:
Richard Fifer
(770) 242-5087
richard.fifer@akzonobel.com
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