NITAAC CONTRACT GUIDE 2021/22 - Federal News Network
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2021/22 NITAAC CONTRACT GUIDE
Table of Contents
10 things you may not know about NITAAC...................................................2
CIO-SP3........................................................................................................................6
CIO-SP Small Business........................................................................................14
CIO-CS........................................................................................................................18
Government-Wide Strategic Solutions......................................................... 24
Assisted Acquisition Services......................................................................... 28
CIO-SP4..................................................................................................................... 34
Meeting socio-economic goals........................................................................ 40
IT modernization................................................................................................... 42
Getting cloud smart.............................................................................................. 44
IDIQ right for you?................................................................................................. 46
CIO-SP3 vendor listing........................................................................................ 48
CIO-SP3 Small Business vendor listing.........................................................50
CIO-CS vendor listing.......................................................................................... 68
20 2 1/2 2 N I TA AC CON T R AC T G UI DE 1
10 things you may not
Vini Ehsan
Program Manager
know about NITAAC
410-277-9781
The National Institutes of Health Information Technology Acquisition and
vehsan@archsystemsinc.com
https://archsystemsinc.com/sp3.html Assessment Center (NITAAC) is one of three agencies with executive authority
from the Office of Management and Budget to manage Government-Wide
“CMS is rating the management of the Contract Acquisition Contracts (GWACs). The three contract vehicles—CIO-SP3, CIO-SP3
at an Exceptional level. This contract is for a Small Business and CIO-CS—focus only on technology products and services.
very large project with many components which Since 2012, agencies have obligated more than $35 billion to these contracts.
requires a very extensive amount of organization
Despite the continued growth, there may be things you may not know about
and attention to detail.” CPARS, 2021
NITAAC. Here are 10 things you should know about the organization:
Arch Systems, LLC is the only unique small
business innovations leader to receive 3 Federal 1. The National Institutes of 2. NITAAC is the federal acquisition
Health IT Innovations Awards on consecutive Health (NIH) Government-Wide arm of the National Institutes of
years from 2017-2019 on healthcare IT Prime Acquisition Contracts (GWACs) Health (NIH), an agency of the
Contracts at the Centers of Medicare and
and the Department of Health and Department of Health and Human
Medicaid Services (CMS) from the prestigious
FedHealth IT forum. We are an experienced Human Services (HHS) GWACs Services (DHHS).
Prime on CIOSP3 and 15 other GWACs/ IDIQ are both different names for the
type contracts. Arch is an 8a, HUB Zone same GWAC Program—NITAAC. 3. When you purchase products
Certified WOSB that has completed over 40+
Our name is an acronym for and services on a GWAC, there
projects with a modernization outlook for IT
Professional support services, including data the National Institutes of Health is no protest allowed under
science, cybersecurity, digital cloud, information Information Technology Acquisition $10 million for civilian agencies
technology, and enterprise architecture services. and Assessment Center. and $25 million for the Defense
We also specialize in cloud IV&V services,
Department, except on the
testing, and DevSecOps. With the push towards,
customer experience, USDS agile principles and grounds that the order increases
GSA 18F Human Centered Design (HCD) phases the scope, period of performance
and methods, Arch has pioneered a patent- or maximum value of the contract.
protected flagship product, iHCD that is an
integration of many design tools and methods in
one platform.
Our quality, customer-centric white-glove
NITAAC Awards Year Over Year*
services and technological innovations bring CIO-SP3 Award CIO-SP3 Small Business CIO-CS Award Grand Total
FY Amount Award Amount Amount Award Amount
high value to government IT services. The Arch
Milky Way Galaxy is where each one of us is 2012 $127.46M $34.54M N/A $162.00M
a highly skilled worker, a superhero! An Arch
2013 $1.62B $910.91M N/A $2.53B
superhero is called an Archer. An Archer is
someone with high character and good values 2014 $2.29B $1.92B N/A $4.21B
working to better human lives. Each one is doing 2015 $2.21B $1.51B $175.00M $3.89B
what they do best to make things possible.
2016 $3.36B $1.08B $304.36M $4.74B
Archers create happy lives in our Milky Way
Galaxy and ultimately in the Universe! Archers 2017 $2.20B $1.64B $656.70M $4.50B
are available for no obligation and no-cost 2018 $1.83B $1.58B $514.87M $3.93B
brainstorming sessions for your business needs.
We have proudly completed several subcontracts 2019 $3.62B $1.90B $356.92M $5.88B
with large businesses across the federal IT arena. 2020 $2.02B $1.69B $509.30M $4.22B
We are super friendly and looking to work with 2021 $554.52M $844.91M $212.39M $1.61B
government customers and industry partners. Total since
Archers, Welcome you to our Happy Arch Galaxy! $19.84B $13.39B $2.74B $35.98B
2012
*As of June 3, 2021
2 202 1 / 2 2 NITA AC C O NT R AC T G UID E
Since 2006, Arch Systems has successfully delivered high-quality services to federal agencies to solve their
challenges related to Program Management, Enterprise Architecture (EA), Digital Transformation, and IT Modernization.
Our customer-centric approach, proven Agile methodologies, and Human Centered Design (HCD) practice ensure optimum
resource utilization, cost savings, and efficient program execution.
Arch knows that executive leaders need effective management and leveraging of information and Digital Transformation to
achieve business success and competitive advantage. Therefore, Arch delivers an EA capability to address
these needs by providing an integrated strategic ability for developing and influencing digital capabilities in
response to constant changes in the business environment.
Data Healthcare Contract Holder: Arch Systems, LLC.
Science Accountability Contract Vehicle: CIO-SP3 Small Business
Contract Number(s): 75N98120D00133 SB, 75N98119D00086 8(a) &
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IT Service Cyber HHSN316201800064W HUBZone
Delivery Security Contract URL: https://archsystemsinc.com/sp3.html
Program Manager: Ms. Vini Ehsan
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Program
DevSecOps Phone: Office (410) 277-9781
Management
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Office Location: 1800 Washington Blvd. Suite 421 Baltimore, MD 21230
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The iHCD platform is a unique patent-protected, innovative,
configurable, secure, cloud-based application that supports
and manages human centered design and development for
end-users, stakeholders, and projects in a government agency.
iHCD employs best practices used by General Services
Administration (GSA) 18F 4-phase method guide, the
principles by the United States Digital Services (USDS)
Playbook and agency-specific processes.
iHCD delivers HCD as a Service Model (HaaS).
iHCD helps agency design and development teams use lean
problem solving to focus on users with a continuous learning approach.
Vini Ehsan – President Umer Ehsan – DHS Lead HUBZone Office Location
vehsan@archsystemsinc.com uehsan@archsystemsinc.com 1800 Washington Blvd., Suite 421
(240) 421-1747 (240) 723-6844 Baltimore, MD 21230
Contact
Us: Frederick Wilke – CMS Lead Abhi Suri - Fed-Civ Practice Lead Visit us @ www.archsystemsinc.com
fwilke@archsystemsinc.com asuri@archsystemsinc.com DUNS: 079245380, 619354678
(443) 564-5440 (202) 390-8888 Cage Code: 71UR5, 4ECC0
4. The $20 billion
ceiling on our FY 2021 Target Department Spend
GWACs is a bit Department Obligated dollars
Sarah Joseph deceiving – it’s
Program Manager Defense $123.61M
$20 billion per
703-535-5511 x125 Health and Human Services $565.56M
sarah.joseph@buchanan-edwards.com contract holder,
https://buchanan-edwards.com/contracts/ so it’s $20 billion Homeland Security $328.71M
cio-sp3 x 50 on CIO-SP3, Veterans Affairs $17.74M
$20 billion x 335 Treasury $28.11M
Since 1998, Buchanan & Edwards (BE) has on CIO-SP3 Small All departments total $1.06B
served as a trusted partner on missions of vital Business, and *As of June 3, 2021
importance to our customers, the nation, and the $20 billion x 65 on
8. Every GWAC is an indefinite
world. Our experience in the defense, intelligence, CIO-CS.
civilian, and law enforcement communities delivery, indefinite quantity (IDIQ)
combined with our expertise in data analytics, vehicle, but not every IDIQ is a
5. Any order awarded up until the
intelligence tradecraft, cyber intelligence, cloud GWAC. It’s a special designation
migration, and application development is key last day of CIO-SP3 or CIO-SP3
by the Office of Management and
to transforming mission delivery. We design Small Business in 2022 can have
Budget that means the program
and deliver solutions that embody a future options for up to five years, taking
is for IT only and met certain
forward approach and reflect our unwavering customers well into 2027. Delivery
commitment to helping our clients achieve stringent standards. Right now,
orders awarded on CIO-CS before
mission success. there are only three agencies
2025 have an even longer runway,
BE is led and managed by veterans of the which run GWACs – NITAAC,
with periods of performance into
national security sector who have served in NASA and GSA.
2030.
uniform, as government civilians, and as part of
industry. We are passionate about supporting 9. All three NITAAC GWACs have
6. Even though we’re part of NIH,
national security mission partners in protecting also been awarded the “best-
the homeland and our highly skilled consultants we’re not just for health. We
in-class” designation by the
are ready to protect against the spectrum of can meet general technology
Office of Management and
conventional and asymmetric threats. We stand requirements at the bleeding
Budget, meaning each GWAC
with our mission partners ready to confront the edge of artificial intelligence,
demands of rapidly evolving technologies and is an OMB authorized preferred
cybersecurity, data, analytics and
deliver practical solutions that blend human governmentwide solution.
more.
capital and technological innovation.
Our capabilities include: 10. The NITAAC Electronic
7. NITAAC received the first GWAC
• Health IT Government Ordering System
designation in 1996 after Congress
• Data and Analytics (e-GOS) is designed to help
• Cloud, Infrastructure, and Cybersecurity passed the Clinger-Cohen Act. We
you meet the fair opportunity
• Cyber and Intelligence first became an executive agent
requirements of FAR 16.5 ordering
• Strategy, Evaluation, and Management of the Office of Management and
through task/delivery order
• System and Software Development Budget to run the program, and
competition, management and
High performing organizations need parallel we’ve renewed that designation in
award. Use the system and your
support and BE is committed to both meeting each of the 25 years since.
and exceeding those requirements. With the order will be compliant; however,
dynamic demands of a consistently shifting it is not intended to replace your
geo-political, social, military, and economic agency’s contract writing system.
environment, BE is ready to apply innovative
thinking and leading-edge technologies to help
our clients lean forward and rapidly adapt to
meet the most demanding missions.
4 202 1 / 2 2 NITA AC C O NT R AC T G UID E
EXPERIENCE
YOU CAN
RELY ON
Since 1998, Buchanan & Edwards has served as a
trusted partner on missions of vital importance to
the defense, intelligence, civilian, and law
enforcement communities. We design and deliver
solutions that embody a future forward approach
and reflect our unwavering commitment to helping
our clients achieve mission success. Recognized Top 5 Contract
Our capabilities include: Holder for CIO-SP3
Microsoft
• Health IT Gold Partner
• Data and Analytics
ServiceNow Premier
• Cloud, Infrastructure, and Cybersecurity Implementation Partner
• Cyber and Intelligence
• Strategy, Evaluation, and Management Amazon Web Services (AWS)
Select Consulting Partner
• System and Software Development
www.buchanan-edwards.com
CMMI-DEV Level 4 | CMMI-SVC Level 4 | CMMI-ACQ Level 3
ISO/IEC 27001:2013; ISO/IEC 20000-1:2018; ISO 9001:2015 Certified
CIO-SP3: Quality, competitive and value
CIO-SP3 is a 10-year indefinite delivery/indefinite quantity (IDIQ) contract
awarded in June 2012 for commercial and non-commercial IT software and
services. Agencies have 137 labor categories to choose from for task orders
in support of everything IT across 10 task areas. It has a $20 billion ceiling
per contract awardee. Here is where you can find a list of contract holders
on CIO-SP3.
Federal News Network’s Jason Miller discussed the latest trends and
opportunities under CIO-SP3 with NITAAC acting director and associate
director for the office of logistics and acquisition operations at NIH Brian
Goodger and NITAAC deputy director Ricky Clark.
FEDERAL NEWS NETWORK: We and tell us about your experience with documents as well as the passports.
know based on the data, that NITAAC NITAAC in the short time you’ve been Now that being the case, I think a lot
is having a great year and you had with them? of my pain points were procuring IT
a great year in 2020. Start at the services in real time. If I’d known about
beginning, how is NITAAC looking so RICKY CLARK: It’s a pleasure to be the NITAAC vehicles, at that time, it
far in 2021, just give me some maybe on board. I’ve been on board roughly would’ve made my life seamless and
top line numbers and trends? about two months. I think that the a lot easier. So I think I’m on a mission
way NITAAC is positioned, the vibes after coming on board and seeing
BRIAN GOODGER: We’re doing that I’m getting from the team, and that what we do here is above and
really well. NITAAC is well positioned the way I feel being a part of this team beyond what I expected. I think, for us,
and poised for future success both has blown me away. Prior to coming exceptional customer service is more
in this fiscal year. And the next to NITAAC, I worked for Department than just a phrase. It’s actually what we
couple fiscal years as we go through of Defense and several other agencies do. The team is all invested in making
a major recompete of one of our including the Department of Navy, sure that the customer service we
GWACs. That’s CIO-SP3 and we’re Air Force and Defense Logistics provide is excellent beyond reproach.
on to version four. But as it relates Agency. In addition to that, I have a
to CIO-SP3 in the past year and a lot of experience of working across FNN: Were you a client or customer of
half since the pandemic, we’ve had all three branches of government NITACC before you joined?
an uptick in some buying trends of through my work with the Government
cybersecurity, cloud services, data Publishing Office. I spent a lot of time RC: To be honest, no. And that’s what
analytics, workplace productivity tools at the Department of Veterans Affairs. I meant. So prior to coming on board,
and solutions, and end-to-end security I picked up some other nuances for I was not familiar with the vehicle at
solutions. It’s really helped the federal contracting that you would pick up all. But after I got here, I realized that
workforce continue to fulfill their outside DoD. Prior to coming on board there are probably a lot of contracting
mission at home working remotely. NITAAC, I was not that familiar with officers in my same position. In my
the vehicle itself. A lot of the pain previous position, I was chief of
FNN: Not only are you seeing an points that I had were pain points with acquisition services, and I’m telling
uptick in trends, but you also have a procuring IT services. For instance at you one of my major pain points which
new person on staff, Ricky Clark, who GPO, we led the charge for the Federal was the IT arena. If I’d known about
is joining as deputy director of NITAAC. Register. We led the charge for the the NITAAC vehicles, the GWACs, my
So let me ask Ricky, just to jump in congressional libraries and we also life would have been a lot easier. So
here and talk a little bit about yourself led the charge for the professional that puts me on a mission to go out
6 202 1 / 2 2 NITA AC C O NT R AC T G UID E
With fiscal year end buying and
customers that have one-year money,
there’s an uptick in business in the
third and fourth quarter specifically,
many customers who have money
that has either been unspent to this
point or have not had their acquisition
packages in order seem to get a push
in the third and fourth quarter. Part of
our claim to fame is our ability to walk
the customer through the process,
how to use our Electronic Government
Ordering System (e-GOS), which is
our point of entry for request for
quotes and proposals, but also what
the vehicle offers them including
services, products, solutions, hybrid
contract vehicles, different pricing
arrangements and a cap on their fees.
—B
RIAN GOODGER, ACTING DIRECTOR OF
NITAAC
third and fourth quarter specifically,
many customers who have money
that has either been unspent to this
point or have not had their acquisition
and make sure that other people aren’t We have only 24 federal employees, packages in order seem to get a push
in the position I was in, or are not any although we have about another 100 in the third and fourth quarter. Part of
longer. So if we get the word out in in-house contractor support. Our goal our claim to fame is our ability to walk
more ways, that’s better. is to make sure that we have the best the customer through the process of
federal workforce. And Ricky also being how to use our Electronic Government
FNN: Talk a little bit about CIO-SP3. a star really helps us do exactly what Ordering System (e-GOS), which is our
Give me a sense is 2021 obviously still Ricky said there, which is NITAAC is a point of entry for request for quotes
looking very busy? We’re just about to hidden gem and we’ve got to get the and proposals, but also what the
enter the fourth quarter buying season word out more to federal agencies and vehicle offers them including products
very soon. How are things shaping up customers in different departments and services. We’re proud to say
for 2021? so they are cognizant of our contract that we are one of the lowest priced
vehicles and understand how to use contracting vehicles in government
BG: Before I respond, I’d like to say how them, and that we can help them with one of the most sophisticated
pleased we are that Ricky is onboard. through that process, especially as we customer resource management and
He is professional. He’s conscientious. get toward the fourth quarter. customer service tools and folks to
He’s got a customer service kind of help a customer through the process.
focus that we really enjoy. He’s a much With fiscal year end buying and
needed asset to the organization customers that have one-year money, FNN: As you see this uptick in
since NITAAC has a small footprint. there’s an uptick in business in the business, one of the important
20 2 1/2 2 N I TA AC CON T R AC T G UI DE 7
questions is how NITAAC I would echo that and say I
is continually improving think probably the biggest piece
its processes to meet the that separates NITAAC from
Mike Pullen customer needs. What are the any other place I’ve ever been
Vice President, Consulting Services changes that maybe happened is actually the focus on being
703-227-4050
mike.pullen@cgifederal.com
in 2020, and how those have exceptional in customer service.
https://www.cgi.com/us/en-us/federal carried over into 2021?
— R ICKY CLARK, DEPUTY DIRECTOR
BG: Sure, we’re a big OF NITAAC
CGI Federal Inc. is a wholly-owned U.S. operating
believer in Lean Six Sigma,
subsidiary of CGI Group Inc., dedicated to
partnering with federal agencies to provide with continuous process also know your buying trends and
solutions for defense, civilian, and intelligence improvement. We’re always looking for your needs. We feel that we can better
missions. Founded in 1976, CGI Group Inc. is ways we can make the vehicles better service our customers by having that
one of the largest independent information and our customers happier. We talk intimate relationship with them. We’re
technology and business process services firms about quicker, faster, cheaper, most making sure that our government
in the world. CGI provides end-to-end IT and
requirements that come to NITAAC customers who have IT requirements
business process services to clients worldwide
with approximately 31,000 professionals located get on contract within 90 days. We’re and dollars can get those dollars on
in offices and centers of excellence in the United really proud of that stat. It’s one of contract and receive their service or
States, Canada, Europe and Asia Pacific. As of the few places in government where product on time within budget and on
March 31, 2012, CGI’s annualized revenue was if you go to contact somebody, they a satisfactory level.
approximately $4.3 billion and its order backlog actually pick up the phone. Where
was approximately $13.1 billion. CGI shares are RC: I would echo that and say I
else in government can you have that
listed on the NYSE (GIB) and the TSX (GIB.A) and
and talk to a human being? We do think probably the biggest piece
are included in both the Dow Jones Sustainability
scope assessments. We’re a great tool that separates NITAAC from any
Index and the FTSE4Good Index.
for market research for customers, other place I’ve ever been is actually
even if they don’t actually come back the focus on being exceptional in
and utilize us, they can still come customer service. Now having been
to us and bounce an idea off of us. on the customer side, the fact that we
We are at the forefront of making have the assisted acquisitions where
sure that during this pandemic, we we can go out and get help when you
still have a focal point of customer don’t have resources is something
service with our customers both like that would be a benefit, not just to me
touching base, but also picking up the in my previous job, but I’m sure the
phone, actually talking to someone. other folks out there that don’t know
You’re not just a name on a piece of about NITAAC. For me, customer
paper, you’re actually a face and a service is huge.
personality that we get to know. We
8 202 1 / 2 2 NITA AC C O NT R AC T G UID EAdvancing
mission
outcomes
through
innovation
Client-centric, collaborative approach
A trusted advisor and partner to the Federal government
for over 40 years, we deliver end-to-end IT and service
capabilities as well as mission expertise supporting Defense,
Healthcare, Civilian and Intelligence agencies.
Results-focused services and solutions
A global system integrator, we offer a deep knowledge
of industry trends, next-level technology solutions and
our clients’ business and IT priorities that help drive
modernization today and enable transformation tomorrow.
Driving the business of government
with insights you can act on.
cgi.com/usfederal/contractvehiclesFNN: Let’s dig into CIO-SP3 a little years in period of performance. That’s
more specifically. When you look at a major piece of information for our
Hugh Gannon some of the data, it’s clear that there is customers. So NITAAC is open for
Program Manager a lot of interest, but walk me through business, even though CIO-SP3 is
678-705-1062 within a year of the end of its period
maybe just some of the things you’re
CIO-CS@iqvia.com
seeing whether it’s a trend around of performance. As for buying trends,
IQVIA.COM/GOV-NITAAC
what folks are buying or how they’re we saw a lot of cybersecurity, a lot
IQVIA’s Connected Intelligence™ Helps
Government Health Agencies Lead with buying it. What should agencies keep of cloud and software-as-a-service,
Innovation in mind during the fourth quarter a lot of infrastructure buying, a lot of
As a leading global provider of research, federal buying season? agile, and a lot of tools and solutions
advanced analytics, and technology solutions to that help government customers
the life sciences industry, government agencies,
academic institutions, health insurers, and other BG: One of the things we continually work remotely from home during the
healthcare stakeholders, IQVIA can help you reiterate with our customers is that pandemic. That’s probably the buying
accelerate desired results and improved health even though CIO-SP3 is coming to a trend. And then traditionally, again,
outcomes. in the fourth quarter, we’ll see a lot of
close within a year, you can still issue
Formed through the merger of IMS Health and task order contracts off the vehicle hardware, IT peripherals, and things of
Quintiles, IQVIA has the depth and breadth of
up until the last day that go out five that nature.
connections across all aspects of healthcare
through its analytics, transformative technology,
unparalleled data, and deep domain expertise.
IQVIA Connected Intelligence™ delivers powerful
insights with speed and agility — enabling
organizations to develop new approaches for
public health surveillance, clinical development,
and healthcare quality improvement for the
health and well-being of all.
Government agencies rely on IQVIA’s Public
Health Grade Real World Data analytics,
expertise, and technology to address critical
health challenges. During the current pandemic,
IQVIA has helped federal customers understand
the impact of COVID-19 across patient
populations, diseases, and therapeutic areas.
Customers have engaged us to
• Examine the impact of COVID-19 on short- and
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opioid use disorder treatments for the Centers
for Disease Control and Prevention (CDC), Food
and Drug Administration (FDA), and ASPE
• Identify “hidden health epidemics” unfolding
in the shadow of COVID-19 for ASPE and the
CDC
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immunization for the CDC
Access timely data, discover unprecedented
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10 202 1 / 2 2 NITA AC C O NT R AC T G UID EDiscover IQVIA
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Contact: CIO-CS@IQVIA.com • Advance health equity
IQVIA.COM/GOV-NITA AC
© 2021. All rights reserved. IQVIA® is a registered trademark of IQVIA Inc. in the United States, the European Union, and various other countries.FNN: CIO-SP3 is considered an FNN: Why you think CIO-SP3 has
IT services vehicle with a focus on had this long term success?
health. It’s a GWAC and we know it’s
Saishree Shetty open to anyone in government. Does BG: Well with 30% of the
Vice President of Business Development government’s IT spend going to
that change how or what agencies
571-565-3680
BDopportunities@Nolijco.com can buy? Do they have to have a one of the three GWACs, our job
www.nolijconsulting.com health IT specific need? Or what? is trying to go acquire that other
70% spend that’s otherwise going
Nolij Consulting, (Nolij, pronounced ‘knowledge’) BG: NITAAC was founded about 25 to definitive contract actions. Those
a leader in Federal IT healthcare and a fast- years ago, based on a health IT niche. actions typically take anywhere from,
growing, woman-owned small business (WOSB), However, we do all things IT and are depending on how complex they
has a proven track record of delivering digital first and foremost a health IT provider. are, 6-8-10 months, and the beauty
transformations to modernize and revolutionize
We do all things IT that’s both within of NITAAC and why they’re coming
operational efficiencies across organizations
nationwide. We bring our innovative technology HHS, so CDC, FDA, CMS, NIH, to NITAAC is speed, efficiency, ease
solutions and expertise in mission-critical obviously all things on the civilian of use, low fees, and you can get
support services to solve complex business side of the government, but agencies something on task or a contract with
problems for both federal and commercial should know they don’t have to have a NITAAC in 4-6-8 weeks, depending
clients. specificity in health IT either. on how well the scope of work, the
A PEO DHMS Award for Excellence and market research and other things
Washington Technology Fast 5 recipient, FNN: We know that between HHS are put together. That’s one of the
Nolij delivers test and evaluation, enterprise and DoD, they’re probably your two things we’re really happy about in
architecture, electronic health record
biggest customers at CIO-SP3. What that our customers reach out to us,
modernization, data analytics and visualization,
are some other agencies who use and we provide them with examples
artificial intelligence and machine learning
and agile transformation to ensure top-level CIO-SP3 a great deal? and templates and can usher them
healthcare outcomes for our clients. through the process. They’re in
BG: We’ve seen an uptick in business complete control of the requirement.
Nolij’s core mission is to improve the health of
our military servicemen and women stationed from Homeland Security, from EPA, They’re using our vehicle as a bridge
across the world and their families. Our skilled from Treasury, from different sectors to get to a contractor, who provides a
team uses a mission-first, tech-agnostic of DoD and different sectors of HHS product or service that they need.
approach to customize solutions for our clients’ to include CMS, FDA and the CDC.
needs. For instance, we developed a one-of-a- We continue to have an outreach FNN: What’s the one message that
kind artificial intelligence (AI) software for Health
program into the smaller agencies the folks should keep in mind about
and Human Services’ BuySmarter initiative that
reduced cost and saved time. and departments that haven’t CIO-SP3?
previously utilized NITAAC and we’re
In our work with the Department of Health
and Human Services, Defense, and Homeland starting to get positive feedback from BG: We are constantly looking for
Security, we use key technologies, such as them. We’ve actually gotten a couple the voice of the customer, how can
robotic process automation, AI, and machine of inquiries from departments and we make it better, and we have great
learning to drive significant impacts. agencies on moving a large sector input from many agency departments.
of their IT business on to CIO-SP4 We take that input to heart, and we
starting in fiscal 2022. We look try to implement it to the best of our
forward to that as well. And that’s one abilities and the manner that we can
of the reasons we have increased the within our resources.
ceiling of CIO-SP4 so much.
12 202 1 / 2 2 NITA AC C O NT R AC T G UID ECIO-SP3 Small Business: $13 billion in
awards since 2012
CIO-SP3 Small Business is a 10-year indefinite delivery, indefinite quantity
(IDIQ) contract awarded in 2012 for commercial and non-commercial IT
software and services from small businesses, 8(a) firms, women-owned
small businesses, service disabled veteran-owned small companies and
Historically Underutilized Business Zone (HUBZone) contractors. Agencies
have 137 labor categories to choose from for task orders in support of
everything IT across 10 task areas. It has a $20 billion ceiling per contract
awardee. Here is where you can find a list of contract holders on CIO-SP3
Small Business.
Federal News Network’s Jason Miller discussed the latest trends and
opportunities under CIO-SP3 Small Business with NITAAC acting director
and associate director for the office of logistics and acquisition operations
at NIH Brian Goodger and NITAAC deputy director Ricky Clark.
FEDERAL NEWS NETWORK: FNN: Are you seeing the same sorts encouraging. I’ve been at agencies
Give me some of the trends that of trends around cyber, cloud and the where we just focus on meeting goals.
you’re seeing around CIO-SP3 Small like, or are small business offering a NITAAC is bigger than that. We’re
Business so far in 2021. different set of services? trying to bring the small business
people in because it provides a service
BRIAN GOODGER: The contract really BG: We are seeing similar services.
to the economy, and it provides a
mirrors the large business in terms of It’s just the NITAAC contract access
service to the small business. For us,
scope and statement of work with their fee is cheaper with a small business
it’s a deliberate effort. It’s more than
10 task areas. But specifically, as you vehicle, it’s only 0.55% so that entices
just to make a goal, it’s actually trying
mentioned, it’s for small businesses. customers to utilize small businesses.
to grow the business so we can use
Agency customers come to us to fulfill We are a big proponent of small
them, not only for this vehicle, but for
their small business participation goals. businesses, which create jobs and
the next vehicle, and for years to come.
Those can be from a litany of any of the stimulate the economy.
following 8(a)s, women-owned small FNN: Brian, talk a little bit about some
FNN: Let me turn to Ricky, give me a
businesses, historically underutilized of the trends again, how did NITAAC
sense why would a contract like this
business zone (HUBZone) contractors, do in 2020 around small business and
be attractive to others in the federal
and service disabled veteran-owned what agencies bought from CIO-SP3
community, beyond the fact that you
small business, and then of course, Small Business?
can “meet their goals,” because there’s
just regular small firms. Last year, we
finished up with our on-ramp where
more to it than that, you have to meet BG: With the ramp on we’re now over
the mission, first and foremost. 335 contractors on the vehicle. There
we added over 100 contractors about
30 in each of those socioeconomic are 137 labor categories to be utilized
RICKY CLARK:
categories. Many departments and by our customers on the vehicle.
Let me start off by
agencies, specifically in the third and Specifically the small business goal
saying in another
fourth quarter, come to us to fulfill small percentage in our Department Health
lifetime I was
business goals because it’s so easy to and Human Services is 29%. We
actually a small
get them. They’re pre-vetted, the prices greatly exceed that every year, we’re up
business owner.
have been already determined to be fair into the high 30s. We’re one of the few
So what I see in
and reasonable, and the products are contracting shops who exceed their
NITAAC is
things that the government is currently small business goal. We are well known
actually really
looking for. throughout the government as a spot
14 202 1 / 2 2 NITA AC C O NT R AC T G UID EWith the ramp on we’re now over 335 contractors on the
appropriate for them to meet as often
vehicle. There are 137 labor categories to be utilized by our
as they can, with potential customers
customers on the vehicle. Specifically, the small business
and find out what are their needs,
goal percentage in our Department of Health and Human about what were the timing of their
Services is 29%. We greatly exceed that every year, we’re needs. It’s always important to know
up into the high 30s. We’re one of the few contracting the color of money that they might
shops who exceed their small business goal. have one year, no year, multi-year,
five year, 10 year funding? Who is the
— BRIAN GOODGER, ACTING DIRECTOR OF NITAAC actual customer? Who’s the product or
service set to benefit? Is the customer
to easily increase or meet your small FNN: What’s the reaction from small local? Or is it on the other side of the
business goals. Again, that speaks to businesses when you get in front of country? Or is it international? Who
our reputation in the third and fourth them? What type of things do they are their key stakeholders? Things of
quarter to fulfill agency and department learn? What really stands out to you? that nature they’ve got to investigate
solicitations, specifically with on their own. They’ve got to do their
appropriated dollars and mandates BG: They’ve got to be savvy in homework. I think that the agencies
from Congress where they can come government contracting. They’ve got and departments who engage with our
and quickly meet those goals. to know the process. They’ve got to small businesses ultimately receive the
understand when it’s appropriate to benefit because they have a contractor
FNN: How do you work with small engage with the government and when base that is more informed and more
businesses to communicate with the it’s inappropriate. It’s appropriate before ready to answer their respective call.
government buyer? a request for quote or solicitation is NITAAC contract holders are getting
issued or any time before that. It’s better and better at developing
BG: We meet quarterly with our
contractors and we relationships with our customers
educate them across the board.
on customers or
FNN: Ricky, as somebody who’s
focus areas that we
coming over to NITAAC, are there
think would be best
common mistakes that you would
suited for them. We
point to that you’ve seen with small
also encourage them
businesses? Would you share some
to do their pitches,
of the best practices that you’ve seen
if you will their dog
over your career?
and pony show, when
they get in front of RC: A lot of times you have small
potential government businesses that think just because
customers and talk they’re eligible for a federal contract,
about the capabilities, it should be given to them. They
demo products, try to don’t take it a step further and realize
start a rapport with that they’re competing for this. It’s
government agencies about knowing the process and
and departments understanding everything takes time.
because part of the What we do is provide a support
vehicle is them selling system for them. That’s another thing
themselves. Once they that I like about our vehicles.
have done that and
once the government FNN: Do you hear any concerns or
customer has solidified any questions from agency customers
their requirement, then about your small business contract?
they come back to Do they say well, Brian ‘We’d love to
NITAAC and advertise it. use it. But if they fail, that’s on us. But
if we go to a big guy, and they are a
20 2 1/2 2 N I TA AC CON T R AC T G UI DE 15Keith Null
Director of Business Development
Tel: 703-939-4227
keith.null@rcg.com
https://rcg.com/
Reston Consulting Group, Inc. (dba RCG, Inc.)
was founded in 1987 as a Minority & Woman-
Owned Small Business. RCG provides innovative
solutions and outstanding service to help clients
achieve technical, business and mission success.
RCG has a proven record of both individual
and teaming success providing IT, network,
data center consolidation and virtualization,
service desk, CIRT, infrastructure, network and
cyber security support, Cloud and Service Now
implementation and SharePoint Development to
numerous Federal and commercial clients. RCG is
a trusted Service Now partner. big company and they fail that’s on issues, but those are really the only
them.’ That’s the old line of thought two that we ever received.
During RCG’s 34-year span we have supported
that we’ve heard for years and years
many Commercial, Federal, Civilian and DoD FNN: What’s the big message you
and years.
agencies with their IT requirements. RCG is a want to make sure that agency
current Prime on CIO-SP3 Small Business and BG: We’re not getting that. Sometimes customers understand about CIO-
holds a prime seat on the NOAA NMITS IDIQ. We we get the questions about a SP3 Small Business? What’s the
also have over 8 years of Treasury/IRS experience
consortium, about primes with big message that you want others
and carry a Top-Secret Facility clearance.
multiple subcontractors, and finding in the small business community
RCG has consistently outperformed Industry
out who the lead is, sometimes we to understand about this specific
standards with over 95% staff retention rate that
allows our customers to function seamlessly do get that question. We’ve worked contract?
without turnover on their projects. We are a through some fixes for that in CIO-
BG: We’re here for them. We’re here to
highly ethical company whether serving as SP4. Then every once in a while, we’ll
help. You can place orders up to the
the Prime or Sub in an effort to build lifelong get a question from a contracting
last day of performance, which again,
relationships with our customers and teaming officer and government about one of
partners. is in the spring of 2022. And those
the 10 task areas and things that we
orders can go out for five years. That
infer were written in there for CIO-SP3
we already have some of the lowest
that we further fleshed out, further
fees in government and some of the
defined, expanded upon, for CIO-SP4
best customer service you can find.
to make it blatantly clear that these
So please reach out to us. We’re here
things are allowed and included in
to help you.
the vehicle. Those are more scope
16 202 1 / 2 2 NITA AC C O NT R AC T G UID E462 Herndon Parkway Suite 203 Herndon, VA 20170 703.834.1155 (P) 703.834.3086 (F) www.rcg.com
Transformational
Technology for
Engineering Success
Reston Consulting Group, Inc. (dba RCG, Inc.) was founded in 1987 as a Minority &
Woman-Owned Small Business. RCG provides innovative solutions and outstanding
service to help clients achieve technical, business and mission success. RCG has a
proven record of both individual and teaming success providing IT, network, data
center consolidation and virtualization, service desk, CIRT, infrastructure, network
and cyber security support.
RCG is a CIO-SP3 Small Business contract holder and responds to most Task Orders
in which we have experience. We highly encourage our Federal partners to utilize
this IDIQ when looking to bring the best of Industry to your work requirements.
Visit www.rcg.com
Clients
Certifications
CMMI 3-SEV CMMI 2-DEV ISO 27001 ISO 20000 ISO 9001 Minority WOSBCIO-CS: Innovative, flexible ways to buy
IT hardware
CIO-CS is a 10-year indefinite delivery/indefinite quantity (IDIQ) contract
awarded in 2015 for IT commodities that can be deployed using on-premise
and managed services models.
Agencies can buy IT products, commodities, hardware, software, cloud
services and future technologies. It has a $20 billion ceiling per contract
awardee. Here is where you can find a list of contract holders on CIO-CS.
Federal News Network’s Jason Miller discussed the latest trends and
opportunities under CIO-CS with NITAAC acting director and associate
director for the office of logistics and acquisition operations at NIH Brian
Goodger and NITAAC deputy director Ricky Clark.
FEDERAL NEWS NETWORK: Tell us FNN: You said you just exercised the FNN: What are some of the other
a little bit about CIO-CS and what kind option for five years to 2025. All our trends you’re seeing across CIO-CS,
of year is it having so far. vendor friends are going to ask, ‘So and some of the big buying agencies
Brian, what’s the plan for follow on?’ who are coming to use the contract?
BRIAN GOODGER: Through the Don’t you have that in planning mode
CIO-CS vehicle we sell hardware, IT yet? BG: Oh, really, everybody is, specifically
products and peripherals, commercial again, in the fourth quarter. But one
items, laptops and desktops. There BG: It is. We will start that recompete of the things they look to us for is
are seven original equipment in January of 2023. So it’s not too far if they want a product that’s not
manufacturers (OEMs) and there off, and we’ll have it done in time for currently available on CIO-CS, they
are 56 value added resellers (VARs). the spring of 2025. It will be another can request it. We could add it with
This vehicle has the lowest fees 10-year GWAC. our technology refreshment process
in government, only 0.35% on the (TRP), which is our ability to have our
delivery order contract amount; it’s got FNN: Are you starting to rethink a little already existing contractors add new
a ceiling of $20 billion per contractor bit about how to reimagine CIO-CS? products within 24 hours to the vehicle
awardee. We recently exercised the Or is hardware, it’s so different than for the government’s use. We have two
option for an additional five years, services, the reimagining is not as deployment methods, first we have on-
which takes us from the spring of 2020 complicated, if you will? premise and the second is managed
to the spring of 2025. This vehicle services, including cloud, those are
is really positioned well to help our BG: Well, the one thing in particular big hits with our customers. We’re
customers with fourth quarter buying we’re going to look at is what’s going constantly receiving positive feedback
when they have extra money that they to happen in industry 3-5-7 years from from them. CIO-CS is both unrestricted
found somewhere that they need to now. Nobody knows. But we want and small businesses. Unlike CIO-SP3
get on contract. One of the first things to allow for the expansion of future which has a small business dedicated
they want to buy is IT products, and internet of things products, things we contract, this is a mix of contractors.
while we do products-as-a-service don’t currently know about now, we
and some services on this vehicle, call them emerging technologies. So
IT products in particular laptops and the contract will allow for that kind of
desktops are really selling. growth.
18 202 1 / 2 2 NITA AC C O NT R AC T G UID ENITAAC also lets you
pick up the phone and
call our folks and work
through any concerns.
I think that’s pivotal.
That’s another thing
that when I pointed out
earlier about how we
go above and beyond
for the exceptional
customer service, that’s
just another example.
It’s almost like walking
into a store, picking up
the phone and seeing all
the products in front of
you. If it’s something you
need, you’ll recognize it.
If you’re not sure about
something, we give you
feedback immediately.
—R
ICKY CLARK, DEPUTY
DIRECTOR OF NITAAC
BG: We get requests quite frequently,
a couple times a month, at least.
Sometimes a couple of times a week,
specifically about this time of year and
leading into the fourth quarter.
FNN: Talk a little bit more about that Apple Macs, or you might have a tablet
FNN: It takes roughly how long to add
technology refresh process? I think or you might have the newest and
a new piece of hardware?
that’s an interesting piece. What have greatest IT peripheral, it’s something
you seen vendors bringing you or that’s out in industry within literally
BG: We can do within a couple days.
agencies asking for and how does it the last couple months. As quickly as
It’s miraculous how quickly we can
exactly work? the computers change, we want to
do it. We want to make sure that we
make sure that the computers that
answered the call of the customer.
BG: Sure. A request is made to NITAAC are available are the latest and the
to add a specific product to one of the greatest.
FNN: During the pandemic, how were
contractors on their contract. Those you guys able to survive the rush for
normally consist of things that aren’t FNN: How often are you doing
cameras, the rush for laptops, the rush
readily available or something that is technology refreshes? I mean, is it
for whatever else that we all needed to
unique, and it wasn’t previously on every month a couple times a year?
work from home?
NITAAC. You might have, for instance,
20 2 1/2 2 N I TA AC CON T R AC T G UI DE 19Amy Moss
Program Manager
703-657-6133
amoss@4Points.com
https://www.4points.com/contract-vehicles/
nitaac-ciocs/
Four Points Technology is a CVE-verified
Service-Disabled Veteran-Owned Small Business
(SDVOSB) dedicated to providing IT products,
professional services, and clinical solutions to
the Federal Government. By leveraging well-
established relationships with major vendors,
suppliers, and partners, Four Points provides
custom and leading-edge information technology
solutions to meet customers’ unique needs.
Our reputation is based on relationships that
have been formed over many years of doing
business with the Federal Government. Four
Points Technology believes each client is an BG: It was a very busy time for us. product, because it’s already been
important strategic partner. We understand that Luckily, we were able to answer the computed for you.
each customer has unique needs and provide call. That’s primarily due to having
custom solutions that succeed in your objectives. really good federal and in house FNN: Ricky, let me just bring you
We also believe that every solution we provide to into the conversation real quick. How
contractor staff. They stayed in touch
our clients should be accompanied by the most important is that for a buyer to be able
exceptional customer service and support in the with our customers and understood
their needs. We have folks who will to see what they buy?
industry, by utilizing a well-established teaming
approach that has proven successful in securing go and research things and provide
multiple contracts of various sizes and scope. RICKY CLARK: I think for me, that’s
recommendations, and immediate
probably one of the most important
responses to help them flush out
By leveraging our well-established relationships things. If I look at a catalog, and there
with major vendors, suppliers and manufacturers, their requirements. The ability to use
are no pictures, there’s nothing I can
Four Points Technology’s approach begins the vehicle as a market research tool
relate it to. NITAAC also lets you pick
with an assessment of each client’s needs and where you can literally go on the
objectives. Our experienced staff is committed up the phone and call our folks and
vehicle and see pictures and specs of
to supporting your unique requirements by work through any concerns. I think
the computers is so beneficial.
providing efficient and cost-effective solutions. that’s pivotal. That’s another thing
It’s very Amazon like. You can go on that when I pointed out earlier about
Our disciplined approach to the management
of product delivery and ancillary services and see pictures of the computer, how we go above and beyond for the
provides access to the latest technology in an the make, the model number of the exceptional customer service, that’s
environment that supports rapid implementation, specs, the weight, the dimensions just another example. It’s almost like
clear productivity gains, and short ROIs. walking into a store, picking up the
of the screen, the RAM, the memory,
and under a certain dollar value, you phone and seeing all the products
can literally point and click to buy the in front of you. If it’s something you
20 202 1 / 2 2 NITA AC C O NT R AC T G UID ETrusted Cloud for Government
Four Points Technology partners with Amazon
Webs Services (AWS) to deliver dynamic and robust cloud services with
thesecurity and reliability standards required for government workloads.
AWS provides government agencies with the opportunity to modernize
aging infrastructures and improve operational productivity in a cost
effective and secure way.
Four Points works with AWS and our security partner’s like RSA to provide
comprehensive solutions for our customers cloud workloads.
Identity Risk is Mission Risk
SecurID empowers you to manage risk and fulfill your mission. Like many
large, complex, and security-conscious organizations, U.S. federal
agencies continue to modernize their IT infrastructure to support dynamic
workforces.
Four Points Technology and SecurID are committed to supporting federal
agencies and public sector organizations as they move to the cloud.
Four Points Technology, LLC
14900 Conference Center Drive, Suite 100
Chantilly, VA 20151
Phone: 703.657.6100
Fax: 703.657.6135
sales@4points.com
www.4points.comYvonne Zhou
President
571-243-8335
yzhou@futrend.com
www.futrend.com
Futrend Technology, Inc. (FUTREND), is a Women-
need, you’ll recognize it. If you’re not FNN: I imagine your fourth quarter
Owned-Small Business (WOSB), that has proudly
been supporting the US Federal Government sure about something, we give you busy season is just starting so do they
and commercial customers for over 20 years. feedback immediately. have to get their orders in for CIO-
FUTREND is an ISO9001:2015 certified company CS earlier than normal? What’s the
and appraised at CMMI Level III for SVCS and FNN: As we enter the fourth quarter, timeframe that agencies should really
Development. We are an AWS and Azure cloud what’s really key for agencies to keep start to keep in mind?
solution provider, and Microsoft Silver Partner in mind to ensure that they can meet
in Content Management and Application
their needs in a timely fashion and get BG: We accept orders up until Sept.
Development.
the money spent to really ensure their 30 until midnight. In fact, we have
With an emphasis on People, Process,
mission has the best and the greatest seen some DoD customers late on
Technology, and Leadership, Futrend brings
computers, IT hardware and software Sept. 30 pass the money from the
experienced competent resources that care
about customers’ success to each project. With and peripherals? east coast to the Midwest to the west
proven project management expertise, and coast to Hawaii, just so they have
industry tested processes and methodologies, BG: In using NITAAC, you’ll have quick extra time with their end of fiscal year
we help our customers to succeed. easy access to the latest in the IT money that’s going to expire. They just
We do not nickel dime customers for minor trends, and laptops and desktops and need a couple more signatures and
changes within the contract scope. Our corporate IT peripherals. You’ll pay some of the the pass along buys them a couple
customer-centric philosophy reflects on how we lowest fees in government. You can more hours. We see that every year.
interact and partner with customers. view the products in our Electronic
Leveraging technologies to improve operations’ Government Ordering System. You
efficiency and effectiveness is our mission. We can review the specs, and then finally,
deliver incomparable value propositions utilizing
and probably most importantly, if you
Artificial Intelligence (AI) and outstanding
customer service in the following areas: need help, reach out to us and we will
walk you through the process.
• Robotic Process Automation
• Machine Learning
• Natural Language Processing
• Complex systems integration initiatives
• Business application development and
maintenance
• Web-based technology and consulting
solutions
22 202 1 / 2 2 NITA AC C O NT R AC T G UID EYou can also read
