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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
THE FUTURE OF
NATURE-BASED TOURISM
Impacts of COVID-19
and paths to sustainability

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
Author: Dr Anna Spenceley

Editors:
Mark Schulman
Jessica Villat
Megan Eaves

Graphic design: Claire Pauchet

© Text 2021 Luc Hoffmann Institute. All Rights Reserved.

Cover image: © John Neff / stock.adobe.com
p4: © naturepl.com / Neil Aldridge / WWF
p7: © Fly_dragonfly / stock.adobe.com
p8: © skyNext / stock.adobe.com
p11: © Gareth Bentley / WWF-US
p12: © Martin Harvey / WWF
p13: © Juozas Cernius / WWF-UK
p15: © Gareth Bentley / WWF-US
p23: © Ola Jennersten / WWF-Sweden
p26: © marchsirawit / stock.adobe.com
p32: © Martin Harvey / WWF
p33: © Martin Harvey / WWF
p36: © leonovo / stock.adobe.com

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
CONTENTS

FOREWORD                                                             5

EXECUTIVE SUMMARY                                                    6

INTRODUCTION                                                         8

NATURE-BASED TOURISM BEFORE COVID-19                                 9
     Overview of the nature-based tourism sector                     9
     How tourism benefits conservation and local economies          10
     Nature-based tourism and sustainability                        11

IMPACTS OF COVID-19 ON NATURE-BASED TOURISM                         12
     Impacts on tourism operators                                   14
     Impacts on conservation                                        16
     Impacts on livelihoods                                         22

RECOVERY OF THE NATURE-BASED TOURISM SECTOR                         23
     Trends in recovery                                             23
     Innovation and resilience                                      27
     Financial and technical support                                29
     Paths to a sustainable future                                  33

FUTURE OUTLOOK		                                                    37

AFTERWORD                                                           38

ENDNOTES                                                            39

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
FOREWORD

                                                         that depend on tourism for anti-poaching and
                                                         patrols. Wildlife crime has increased in some
                                                         areas (although it has declined in others due to
                                                         the lockdowns and difficulty of movement). There
                                                         are also concerns that without alternative income
                                                         sources, lands reserved by communities for
                                                         conservation will be converted for agriculture or
                                                         livestock.

                                                         In addition, people living in communities in and
                                                         around protected areas have seen their livelihoods
                                                         decimated: nature-based tourism operators
Jon Hutton                                               have made wage reductions, furloughs and
WWF International Global Conservation Director           redundancies, greatly affecting their workforces.
                                                         Procurement of local produce, hospitality services
and former Director of the Luc Hoffmann Institute
                                                         and local community initiatives has also been
                                                         severely cut because there are no customers. With
The COVID-19 pandemic has created enormous               thousands of job losses, there are widespread
disruptions to the way society works, including          concerns that people living close to protected and
the near total suspension of global travel. The          conserved areas will resort to wildlife crime in the
subsequent travel restrictions, lockdowns and            absence of viable alternatives.
closures of protected areas have led to an abrupt
halt in nature-based tourism throughout the              The nature-based tourism sector urgently needs a
world. And when tourism stops, so too do the             smooth transition through the COVID-19 pandemic.
benefits of conservation.                                It will be most important to allow for enough short-
                                                         term stability while building enhanced capacity to
For decades, global tourism revenues have been           rethink the role of this industry for conservation and
helping to deliver biodiversity conservation and         communities in the longer term. Alternative and
livelihoods. These revenues from nature-based            more resilient funding sources are required.
tourism create financial incentives to conserve
important wildlife populations and the areas where       The Luc Hoffmann Institute has worked to achieve
they live, as well as support local communities          this, particularly in Africa, with the incubation of an
and economies. The pandemic, however, is                 African-led Collaborative Platform. This platform
dramatically changing all this, causing systemic         aims to increase existing fundraising efforts, connect
shock with widespread implications.                      funders with beneficiaries and build resilience within
                                                         African wildlife communities, in response to COVID-
There have been some positive impacts, such as           19. The platform encompasses all those actors
a decrease in overtourism at popular destination         in the wildlife tourism sector that need support to
sites, giving ecosystems space to recover. In            survive the current disruption, whether they are
many places, marine and terrestrial wildlife and         private sector or community based.
their habitats have flourished and re-emerged in
areas that emptied of people and vehicles.               This report outlines the challenges facing
                                                         the nature-based tourism sector and offers
Negative impacts have included severe declines           recommendations to help ensure future resilience
in funds for conservation, particularly for areas        and sustainability.

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
EXECUTIVE SUMMARY

The COVID-19 pandemic led to an abrupt                    globally, and across Africa. This includes
halt in nature-based tourism in Africa and                impacts on tourism operators, conservation
elsewhere. This was caused by a combination               and livelihoods, and recovery strategies
of international travel restrictions, domestic            and support to assist safe reopening, and
lockdowns and closures of protected areas                 ideas to re-establish a more sustainable
that aimed to slow the spread of the virus.               and resilient tourism sector in the future.
The pandemic has caused systemic shock                    Surveys conducted with protected areas and
with widespread implications for the survival             tourism operators clearly demonstrate the
of wildlife tourism, conservation financing and           devastating impact that the pandemic has had
poverty.                                                  on their businesses, and on the livelihoods
                                                          and conservation economies their operations
This report by the Luc Hoffmann Institute brings          supported.
together knowledge generated on COVID-
19 and nature-based tourism, focussing on                 The pause in tourism has meant that
tourism that uses natural resources in a wild or          overtourism ceased to be a problem in popular
undeveloped form for the purpose of enjoying              destinations, at least briefly, but conservation
undeveloped natural areas or wildlife.1                   funding dried up in many areas. Examples from
                                                          several African countries illustrate the size of
The primary audience for the report includes              the decline and the profound implications for
donors, policymakers and investors supporting             wild spaces in the future. Unexpected benefits
nature-based tourism as well as protected                 were observed on nature too, and examples
and conserved areas. It will also be of interest          are provided where wildlife has reclaimed open
to implementing agencies, community-based                 spaces, waterways, beaches and even city
organisations and practitioners.                          streets across the world. Incidents of increases
                                                          (and some declines) in wildlife crime are
The report begins with an overview of the                 shared, ranging from illegal forest extraction
COVID-19 pandemic, including how it emerged               in India, to rhino poaching in southern Africa.
and the global impact it has had on societies             Results of several surveys demonstrate
and economies. The scope of the report is                 substantial reductions in wages paid to local
outlined, focussing on the nature-based tourism           staff members and game ranchers, and
sector, and profiling wildlife economies of Africa.       redundancies that had to be made.

The following section reviews nature-based                The recovery of the nature-based tourism
tourism before the pandemic. This includes                sector is considered in another section. This
a description of the contribution it made to              includes trends, proactive and innovative
conservation financing and local economies,               actions that are building resilience, the
such as through jobs, revenue-sharing sales of            financial and technical support required, and
products and services, and other benefits. Links          paths to a sustainable future. Positive trends
are made with sustainable development, and                identified from market surveys highlight
the need to match market demand with supply               increased interest in nature, adventure travel
of credible tourism experiences to mainstream             and sustainable experiences. Where protected
good practices.                                           areas have reopened, domestic trips have
                                                          provided a vital lifeline to businesses that
Next comes a description of the impacts                   previously relied on international visitors –
of COVID-19 on nature-based tourism                       even though they tend to pay less – and have

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
sometimes overwhelmed natural spaces.                  Technical guidance is also being generated on
Safety precautions have been recommended               recovery strategies for destinations and tourism
by numerous nations, international bodies              operators.
and others to guide visiting that prevents the
spread of COVID-19 between visitors and                The pause has also given many tourism and
their hosts. Governments, donors and non-              conservation professionals an opportunity
governmental organisations (NGOs) have                 to reflect on sustainability. Not wasting
provided financial grants for interim support          the moment, United Nations agencies and
to the tourism sector until it can recover.            coalitions of tourism companies and NGOs
Operators are using crowdsourcing platforms            are mobilising to tackle climate change, plastic
to raise money to support the salaries of              pollution and biodiversity loss by applying
hospitality and conservation staff; for example,       sustainable tourism approaches.
those conducting anti-poaching and wildlife
monitoring. While these are necessary                  The analysis concludes with some thoughts
emergency measures, longer-term support is             for the future, reflecting on the system-wide
being designed through the development of              implications for biodiversity and society and for
investment and match-making platforms.                 nature-based tourism as an ecosystem service.

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
INTRODUCTION

In March 2020, the World Health Organization            issues, concentrating on nature-based tourism
officially declared the novel coronavirus               taking place in protected areas and other areas
(COVID-19) outbreak a global pandemic.2                 of high biodiversity, both terrestrial and marine.
Since then, it has wreaked havoc on societies           The reason for profiling Africa in particular
and economies, including the global tourism             is that wildlife tourism’s value is greater on this
sector, which has been decimated by travel              continent than any other. Africa has
restrictions. With tourism mostly on pause,             iconic wildlife destinations, diverse protected
many are using this time to reassess priorities         and conserved area systems, and support
and to build back better and greener, with a            for local livelihoods is immersed in wildlife
focus on recovery, resilience and sustainability.       economies. However, conservation in Africa is
                                                        threatened by funding shortages, habitat loss,
This report examines the impacts of COVID-19            fragmentation, encroachment, wildlife crime and
on nature-based tourism – tourism that uses             climate change combined with poor governance
natural resources in a wild or undeveloped              and poverty.
form for the purpose of enjoying undeveloped
natural areas or wildlife. This includes both           The report’s primary audience includes donors,
non-consumptive and consumptive tourism,                policymakers and investors supporting nature-
including hunting.3 It also explores the                based tourism and protected and conserved
recovery strategies for reopening safely and            areas. It will also be of interest to implementing
re-establishing a sustainable and resilient             agencies, community-based organisations and
tourism sector.                                         practitioners.
                                                        For more information on trophy hunting visit: https://wwf.panda.org/
Geographically, the report considers the overall        discover/our_focus/wildlife_practice/species_news/
global situation, but delves deeper into African        wwf_and_trophy_hunting

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
NATURE-BASED TOURISM BEFORE COVID-19

Overview of the nature-based
                                                                        generating approximately US$ 600 billion per
                                                                        year in direct in-country expenditures and
tourism sector                                                          US$ 250 billion per year in consumer surplus.5
                                                                        Furthermore, wildlife tourism, according
Before the coronavirus pandemic, growth in                              to the World Travel & Tourism Council
international arrivals and tourism receipts                             (WTTC), contributed 4.2% of direct in-country
outpaced the world economy in emerging                                  expenditure and 6.8% of employment globally.6
and advanced economies. According to the
United Nations World Tourism Organization                               In Africa, over a third of all direct tourism
(UNWTO), the sector generated US$ 1.7 trillion                          contributions to gross domestic product (GDP)
in export earnings from international tourism                           and 8.8 million jobs were attributed to wildlife
receipts and passenger transport, with 1.4                              tourism globally in 2018 (see Table 1). In
billion international tourism arrivals in 2018.                         2014, the UNWTO estimated the entrance,
This makes it the world’s third-largest export                          gate and park fees from all types of protected
category after chemicals and fuels.4                                    areas in 14 sub-Saharan African countries at
                                                                        US$ 142 million per year.7 Safari tourism in
Protected areas received roughly 8 billion                              Kenya alone generated an estimated US$ 1.1
nature-based tourism visits annually,                                   billion in 2019.8

                   Table 1: Direct and total economic contribution of wildlife tourism, 2018

                                                               DIRECT                                        TOTAL
       CONTINENT
                                Expenditure         GDP           Share of Travel   Employment                     Employment
                                                                                                      GDP
                                (US$billion)     (US$billion)       & Toursim        (million)                      (million)

     North America                 25.4                13.5              2%            0.2            37.6              0.5

          Europe                   28.5                13.3             1.6%           0.2            35.4              0.6

          Africa                   48.8                29.3             36.3%          3.6            70.6              8.8

      Asia-Pacific                 118.2               53.3             5.8%           4.5           171.2             10.4

     Latin America                 19.9                10.7             8.6%           0.5            28.9              1.4

           Total                  241.0                120.1              -            9.1           343.6             21.8

 Share of Total Global
                                   4.2%                4.4%               -           7.4%            3.9%            6.8%
 Travel & Tourism (%)

Source: Oxford Economics. In World Travel & Tourism Council (WTTC) (2019) ‘The Economic Impact of Global Wildlife Tourism: Travel
and Tourism as an Economic Tool for the Protection of Wildlife’.

Note: Figures may not sum to totals due to rounding.

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THE FUTURE OF NATURE-BASED TOURISM - Impacts of COVID-19 and paths to sustainability - Linking ...
How tourism benefits
                                                       conservation and management activities;
                                                       for example, areas under co-management
conservation and local                                 agreements, conservancies and private
economies                                              protected areas. Other protected areas’
                                                       tourism revenues go to a central budget,
Revenues from tourism – whether through                and the protected areas receive government
entrance fees paid by tourists, or from                budget allocations, particularly state-operated
concession and lease fees paid by tourism              protected areas. Many tourism companies
operators – generate a substantial proportion          make further contributions to conservation,
of the budgets of conservation areas in some           including species and habitat conservation,
countries (see Table 2). Certain protected             directly through their operations, or by
areas retain tourism revenues for local                channelling donations towards them.9

          Table 2: Examples of conservation funding from tourism in Africa and elsewhere

    COUNTRY                           TOURISM FEES SUPPORTING CONSERVATION

                   Visitor receipts account for up to 40% of protected areas in Bolivia. Prior to the
     Bolivia       pandemic, the Eduardo Avaroa Andean Fauna National Park generated about US$
                   19,000 a month from tourists.10

                   50% (US$ 30 million) of Kenya Wildlife Service’s annual budget comes from tourism,
                   supporting management in 39 national parks and reserves.11

                   80% of operating budgets of Kenya’s community and private conservancies come
                   from tourism, covering >60,000 km2, and supporting >3,000 rangers and >700,000
     Kenya
                   households.12

                   Maasai Mara community conservancies receive about US$ 7.5 million per year
                   in lease fees from tourism partners, benefiting 14,500 landowners and 116,000
                   community members.13

                   Trophy hunting finances the budgets of 82 conservancies, which cover ~20% of the
    Namibia        country (162,000 km2) and encompass ~189,000 community members, or 9% of
                   Namibia’s population.14

       The         50% of the conservation budget for the Tubbataha Reefs Natural Park depends on
   Philippines     tourism.15

                   80% (US$ 52 million) of South African National Parks’ annual budget comes from
  South Africa
                   tourism, supporting 19 national parks.16

    Tanzania       68% of protected areas rely on income from trophy hunting, covering 250,000 km2.17

                   The Uganda Wildlife Authority generates 88% of its revenue from tourist entrance
    Uganda
                   fees; 50% of its budget is from gorilla-based tourism.18

                   80% of the budget of the Zimbabwe Parks and Wildlife Management Authority is
   Zimbabwe
                   from tourism, including trophy hunting.19

                                                  10
A boat leaving Nambwa tourism lodge at dawn,
Bwaabwata National Park, Namibia

     Local people also benefit from economic                     support sustainable tourism practices.24
     links with nature-based tourism20 through                   Many wildlife tourism operators base their
     employment, by selling products and services                business models on sustainable development
     to tourism companies and tourists, by owning                principles, and have actively contributed to
     tourism businesses, or through revenue sharing              biodiversity conservation and local economic
     systems.21 The direct economic effects can be               development.25 However, it is difficult to reliably
     substantial at both local and national levels. To           establish the extent of sustainable practices in
     illustrate, the total economic effects of tourism in        the tourism sector globally.
     South Luangwa National Park in Zambia come
     to US$ 34.8 million, which includes US$ 7.4                 Much of the industry has focussed on numbers
     million in local wages and 1,759 jobs.22 Aside              of visitors and returns on investment rather
     from direct financial benefits, local communities           than long-term sustainable destination
     may benefit from infrastructure development,                management. One of the few reliable
     telecommunications, education, training and                 indications of sustainable practices is
     healthcare. Communities are also strengthened               independent certification, but only a minority
     through skills development, empowerment and                 of accommodations, tour operators and
     improved governance.                                        destinations use it.26

     However, many of these benefits are at risk due             The tourism sector needs to match increasing
     to dramatic reductions in wildlife populations              demand for environmentally and socially
     and natural habitats, coupled with increases in             responsible experiences with operators and
     wildlife crime and habitat conversion and climate           destinations that provide them.27 To address
     change.23 Collectively, these problems threaten             this challenge, various initiatives are working
     human health and the health of the planet.                  to establish a common understanding and to
                                                                 bring sustainable tourism into the mainstream.
                                                                 These include comprehensive criteria for

     Nature-based tourism and
                                                                 tourism industry and destinations,28 customer
                                                                 scoring on sustainability attributes by online
     sustainability                                              travel agencies,29 efforts to mobilise action by
                                                                 destinations, industry and practitioners,30 and
     There are numerous guidelines and                           compendiums of good practices.31
     national and international policies that

                                                            11
IMPACTS OF COVID-19
     ON NATURE-BASED TOURISM

     COVID-19 has caused a systemic shock to the                 estimates that there could be a global loss of
     tourism sector globally. According to the UNWTO,            197 million jobs and US$ 5.5 trillion in revenue
     between January and May 2020, 100% of                       due to the pandemic.37 This is five times the
     global destinations imposed travel restrictions,            loss in receipts recorded in 2009 from the global
     and 45% totally or partially closed their borders           economic and financial crisis.38 A survey by the
     for tourists.32 Other measures have included                Kenyan government estimated a loss of US$ 750
     restrictions on transiting travellers, suspension of        million in tourism revenues, and a reduction of
     flights, quarantine or self-isolation requirements,         almost 1.3 million jobs due to the pandemic; more
     and the need for medical certificates.33                    than 81% of tourism companies have reduced
     International tourist arrivals declined by 65% in           staff and 85% made pay cuts for staff.39
     the first half of 2020 compared with the same
     period last year, and June arrivals were down by            The nature-based tourism sector has been
     93%.34 In Africa, there was an overall decline by           hit hard by travel restrictions, with severe and
     56% in international tourism by the end of June             systemic repercussions for conservation and local
     2020, and by 99% in April, May and June 2020.35             livelihoods (see Figure 1). Travel restrictions
                                                                 have led to declines in revenues normally used
     The UNWTO estimates that this massive decline               for conservation finance, for salaries of tourism
     in international tourism translates into a loss             employees, and also for entrepreneurs and small
     of 440 million international arrivals and about             businesses that provide products and services
     US$ 460 billion in export revenues.36 The WTTC              within the tourism value chain.40

Tourists in vehicle looking at lions,
Lewa Wildlife Conservancy, Kenya
                                                            12
Figure 1: Potential cascading impacts of COVID-19 on conservation in Africa

                                             COVID-19 pandemic and
                                                mitigation measures
                                     (for example, domestic lockdowns and
                                          international travel restrictions)

      International                                                                           African
    economies shrink                                                                      economies shrink

                                               Photographic and
                                            hunting tourism declines

     Philanthropic                           Total funding for/from                      State conservation
     donations for                           conservation declines                        funding declines
  conservation decline

   Local conservation                       Effective management of                      Local food insecurity
   benefits decrease                           conservation areas                            and poverty
                                                     declines                                 increases

Local opportunity costs of                                                                Reliance on natural
 conservation increase                                                                   resources increases

                                                  Biodiversity                       Biodiversity threats increase
                                                    losses                           (for example, poaching, land
                    Confidence in current                                            conversion and loss of legal
                    conservation models                                             protection for protected areas)
                          declines

                                                                       Global existence value
                                                                       of African biodiversity
                                                                              increases

                                             Need for new, resilient
                                              conservation models
                                                   realised

 Figure adapted from Lindsey, P. et al (2020) ‘Conserving Africa’s wildlife and wildlands through the
                   COVID-19 crisis and beyond’. Nature Ecology and Evolution.

                                                      13
Impacts on tourism
                                                                     cancelled their reservations between March and
                                                                     June 2020, with a substantial impact on local
operators                                                            economies. Most offered their clients options
                                                                     to reschedule their trip (86%), but many had to
COVID-19 has caused massive reductions                               close facilities temporarily (72%) or downscale
in customers and revenues for nature-based                           their operations (62%).
tourism operators, especially in Africa. Research
undertaken for the European Union (EU)                               The operators’ most immediate concerns related
demonstrated the dramatic effect of the pandemic                     to financial consequences for staff (94%), cash
on tourism economies around protected areas                          flow and business resiliency (92%) and the
across Africa.41                                                     health and safety of staff (91%). Three-quarters
                                                                     sought finance of up to US$ 249,000 and were
As part of the research, a survey was                                definitely or quite likely to look for grants (82%),
undertaken between April and June                                    loans (46%) or equity in their businesses (24%)
2020, with responses from 736 operators                              to survive.42
(accommodations, tour operators, activities,
restaurants, hunting operators) working in                           Similarly, monthly tour operator surveys by
41 African countries. Results showed a 63%                           Safaribookings.com illustrate the dramatic
decline in clients in March 2020 compared with                       decrease in bookings in Africa since March 2020,
the same period in 2019, and a 72% drop in                           with marginal improvements observed by October
future booking requests. Nearly all clients (83%)                    (see Figure 2).

          Figure 2: Changes in actual bookings and booking requests for African tour operators

Decrease in actual bookings due to the COVID-19 outbreak

% of operators
                         Previous months compared to February 2021
        100%

         75%

                                                                                                Key for February 2021
         50%
                                                                                                (300) operators responded:
         25%
                                                                                                        >75% decrease
          0%
                 Mar 2020 May 2020    Jul 2020 Sep 2020 Nov 2020 Jan 2021                               50% decrease
                       Apr 2020 Jun 2020 Aug 2020 Oct 2020 Dec 2020 Feb 2021

                                                                                                        40% decrease
Decrease in booking requests due to the COVID-19 outbreak
                                                                                                        30% decrease
% of operators           Previous months compared to February 2021
        100%
                                                                                                        20% decrease
         75%
                                                                                                        10% decrease
         50%
                                                                                                        No change
         25%

          0%
                 Mar 2020 May 2020    Jul 2020 Sep 2020 Nov 2020 Jan 2021
                       Apr 2020 Jun 2020 Aug 2020 Oct 2020 Dec 2020 Feb 2021

Source: SafariBookings.com. ‘The impact of the coronavirus pandemic on the safari Industry (February Update)’.

                                                                14
Nambwa Lodge, a joint venture with Mashi Conservancy,
                                                                   within Bwabwata National Park, Namibia

In South Africa, the average future bookings for            them, some were unable or unwilling to do so,
lodges and protected areas in May 2020 were                 especially when their own clients cancelled and
70% lower than in 2019; 61% of lodges were fully            demanded refunds.47 Furthermore, difficulties
closed while 33% were only partially operational.           arose as the insurance industry refused to pay
For those that were closed, two-thirds only                 claims for business interruption in South Africa.
planned to reopen when international travellers             Insurers argued that their policies are only
returned.43 Among South African game farms                  triggered if a case of COVID-19 took place on or
and lodges, there was an 86% decline in tourists            near a particular property, and tourism operations
and hunters visiting during April and March 2020.           can prove that the infection led to closure, and
Financial losses associated with cancellations              disagreed about whether ‘notifiable disease’
by tourists and hunters were estimated at ZAR               wording in policies covered lockdown losses.48
1.5 billion (US$ 81.5 million) among 601 survey             However, a UK High Court ruling found that the
respondents.44                                              insurers were liable and needed to pay.49

Revenue losses from cancelled trips were                    Operators have called for a broad range of
compounded by international policies. The                   financial and technical support, including business
EU’s Package Travel Directive and associated                strategy and recovery, business and marketing
regulations govern the relationship between                 options, health and safety precautions, virtual
European consumers and European agents.45                   training for entrepreneurs and staff, and advice
Under these rules, payments made for travel                 on communicating with customers (see Figure 3).
arrangements must be refunded if the trips are              Three-quarters of surveyed operators required
cancelled (subject to some conditions). However,            finance of up to US$ 250,000 through grants
the regulations do not govern the relationships             (54%), loans (27%) or equity (14%);50 and there
between European agents and the global network              was a real urgency to obtain this financial support.
of tourism service providers that provide the actual        Among 87 safari lodges surveyed in South Africa,
service consumed in destinations, including in              65% were spending between ZAR 200,000 and
Africa. African suppliers of accommodation and              ZAR 1 million (US$ 11,500 and US$ 57,900)
tours typically require deposits and pre-payments,          on unavoidable monthly expenses during their
and they impose cancellation fees (again subject            ‘hibernation’ state.51 These expenses included
to conditions).46                                           salaries (29%), rental and concession fees
                                                            (13%), insurance (10%), fuel and power (8%) and
Amid the pandemic, where European agents                    maintenance (8%). Half of the lodges estimated
had credit terms with African suppliers and                 they would run out of funds by September 2020,
had not paid any deposits or pre-payments to                and 85% would not last until the end of the 2020.52

                                                       15
Figure 3: Support needed by tourism operators working in African protected areas

Unemployment support for workers                           84.9%                                                                        11.2% 3.9%

Financial support for recovery                             84.5%                                                                       12.4% 3.1%

Financial support for cashflow                             84.1%                                                                       12.4% 3.5%
Tax deductions of deferments                               79.5%                                                                    14.8%         5.7%

Identification of new source markets                       58.7%                                              26.3%                     14.9%

Expert advice on business strategy and recovery            55.2%                                          32.2%                             12.7%

Best practices shared from other businesses                51.6%                                        38.1%                                10.4%
Research and forecasts for business planning               49.1%                                      36.1%                             14.8%

Information about business and markketing options          48.9%                                   36.5%                                14.6%
Commercial debt repayment support                          48.0%                                   24.6%                     27.4%

Identification of new services/products to offer           45.0%                                33.8%                               21.2%
Advice on health and safety precautions                    44.6%                                33.4%                            22.0%
Virtual training for upskilling entrepreneurs and staff    42.0%                              37.8%                                 20.2%
Advice on communicating with customers                     35.5%                        35.5%                               29.0%
Revisiting supply chain processes                          35.2%                        40.5%                                 24.3%
                                                          0%   10%      20%      30%    40%      50%       60%        70%      80%          90%     100%

                                                                   Important            Moderately important                  Not important

Source: Spenceley, A. (2021) ‘COVID-19 and protected area tourism: A spotlight on impacts and options in Africa.’ European Commission.

Impacts on conservation
                                                                               impacts. In Brazil, for example, about 5 million
                                                                               visits to parks were lost, with an estimated impact
                                                                               of US$ 1.6 billion in reduced sales for businesses
The pandemic and the subsequent decline                                        working directly and indirectly with tourism around
in nature-based tourism have led to positive                                   protected areas. Brazil predicted a loss of 55,000
and negative consequences for conservation,                                    permanent or temporary jobs and losses of US$
although the net impact is not fully understood.                               410 million for employees and businesses, plus a
Impacts described here relate to overtourism                                   GDP decline of US$ 575 million.55 According to the
and undertourism, conservation funding, wildlife                               research platform Our World in Data, for East and
recovery and wildlife crime.                                                   southern Africa, Mauritius experienced the deepest
                                                                               decline of visitor numbers to parks and outdoor
Overtourism and undertourism                                                   spaces during 2020 in March and in Zimbabwe,
                                                                               Zambia and Rwanda visits had largely recovered
During the initial phases of lockdowns, severe                                 by September.56
travel restrictions and park closures in the first
half of 2020, the numbers of visitors to protected                             Many popular tourism destinations, including
areas, outdoor spaces and World Heritage sites                                 natural attractions, have struggled with
declined dramatically across the world, with                                   overtourism and crowding in the past.57 An indirect
many of these areas closed due to COVID-19.53                                  benefit of the pandemic, however, has been the
Public health officials and natural attractions in                             reduction of overtourism, at least temporarily.
some areas urged visitors to stay away to avoid                                Lower numbers of visitors, coupled with increased
spreading COVID-19 to staff, local people and to                               quality of tourism, could lead to lower levels of
other visitors.54                                                              pollution and slower habitat loss.

Park closures between March and August/                                        Researchers in Bolivia and Peru have used the
September 2020 caused considerable financial                                   opportunity of closed protected areas to assess

                                                                        16
the state of biodiversity, and plan for when            these areas. The reduction of wildlife tourism
tourism resumes.58 Similar research has been            globally due to COVID-19 has led to lower
more difficult on Australia’s coral reefs due to        revenues for conservation and local anti-poaching
travel restrictions.59 Amid COVID-19, rangers           conservation programmes, and increases in the
in Tusheti National Park in Georgia have had            levels of poaching in some locations.61
more time to focus on biodiversity observations
than previously, and have drafted plans for new         A survey of 19 protected area authorities in Africa
trails, improving signage and other tourism             in April 2020 suggested that 79% would only be
infrastructure.60 With appropriate research and         able to sustain their basic operations for up to six
planning, destination managers can redistribute         months.62 Closure of the Virunga National Park in
visitors and avoid overtourism in the future.           the Democratic Republic of the Congo took place
                                                        to protect endangered mountain gorillas from the
Conservation funding                                    virus, but the financial effect on the park has been
                                                        devastating.63
There are significant negative impacts of
COVID-19 on management capacity, budgets and            African tourism operators estimate a likely reduction
effectiveness of many protected and conserved           of their own expenditure on local environmental
areas (see Table 3), as well as impacts on the          services due to the pandemic. In the previous
livelihoods of communities living in and around         financial year, 369 operators spent a total of

           Table 3: Impacts and examples of conservation funding from tourism in Africa

    COUNTRY                IMPACTS OF COVID-19 ON CONSERVATION REVENUES FROM TOURISM

                    Botswana’s resumption of trophy hunting was scheduled for April 2020, but as of
                    March 2021 had still been delayed, likely resulting in major financial losses for the
    Botswana
                    government and community-based organisations. For example, US$ 2.2 million
                    raised by the government through hunting quota auctions is no longer guaranteed.64

   Democratic
                    Virunga National Park averages about US$ 280,000 in an off-season month, but with
   Republic of
                    the park closed the revenue stream from mountain gorilla tourism has disappeared.65
   the Congo

                    Kenya Wildlife Service’s revenue dropped by 98.8%, and conservancies-related
                    revenue declined by 95% (US$ 3.5 million–4 million) due to the COVID-19 outbreak.
                    Park operations have been reduced to 60–70% in 20 parks and reserves across
                    the country, suspending wildlife censuses, corporate social responsibility projects
                    and education efforts; conservation fixed costs have to continue even without any
                    revenues. As anti-poaching activities represent 50% of their operational budget,
     Kenya          poaching has increased, alongside human–wildlife conflicts, and bushmeat
                    consumption has gone up.66 Kenya Wildlife Service is working with partners, especially
                    conservancies, which have community scouts.67

                    The Ol Pejeta Conservancy expected to lose US$ 3 million in 2020 (70% of its
                    normal business) – income that would normally be used for conservation of black
                    rhino and other species.68

                    Madagascar National Parks anticipated a financial loss of US$ 2.5 million in 2020, as
  Madagascar
                    tourism was down 100% since parks closed in March.69

                                                   17
COUNTRY                IMPACTS OF COVID-19 ON CONSERVATION REVENUES FROM TOURISM

                    Communal conservancies receive approximately 90% of their income from photo
                    tourism and hunting. Reduced tourism could decrease payments to conservancies
    Namibia
                    by US$ 3.5 million to US$ 4.5 million in 2020, jeopardising the future of the
                    conservation partnerships.70

                    Tourism, research and gorilla trekking activities in its national parks were suspended
                    as a preventative measure against COVID-19 transmission. This will cause a
     Rwanda         significant loss of tourism revenues from gorilla trekking permits (US$ 1,500 per
                    person), which go into conservation. As a result, the Government of Rwanda has
                    cancelled community projects planned in national parks.71

                    Uganda Wildlife Authority expected a shortfall of US$ 1.4 million for priority activities
     Uganda
                    from July to December 2020; 50% of its budget comes from gorilla-based tourism.72

                    The Zimbabwe Parks and Wildlife Management Authority projected a ~US$ 3.8
   Zimbabwe         million (~50%) shortfall in the second quarter of 2020 due to reduced tourism-related
                    spending.73

                    A survey of international National Trust organisations in July 2020 found that many
     Global         had been significantly impacted by COVID-19. More than a quarter (27%) receive at
                    least half their income from visitors through admission fees, rentals and gift shops.74

US$ 106.6 million on environmental services               the Maasai, as they had to pay back deposits to
for security, anti-poaching, park or concession           the tourists who cancelled their trips. The rental
fees, and 54% of this (US$ 57.7 million) was              fees are an exchange for not settling or grazing
spent locally.75 Of the operators reporting local         livestock in the conservancies, and usually each
environmental expenditure and a change in                 landowner earns US$ 220 per month this way.80
local expenditure, the prediction was for a US$
25.5 million decline in spending in the 2020              These problems were compounded because
financial year due to lower tourism turnover.76           pastoralists like the Maasai and Samburu
With visitors absent, tourism employees worked            largely relied on income from livestock, but
on conservation efforts, including planting coral         local markets were closed due to COVID-19.
in Australia77 and patrolling for forest fires in         This meant they lost tourism income and
Cambodia.78                                               the option to sell livestock to buy essential
                                                          household items.81 In 2019, there were 15
While government-financed protected areas                 operational conservancies in the greater Maasai
continued to receive government grants, for               Mara, covering 1,425 km2 and supporting the
community conservancies the challenge was                 livelihoods of over 14,500 households. The lease
different. The Ol Pejeta Conservancy in Kenya             fees to the conservancy landowners were over
operates an integrated land-use system, and the           US$ 5 million.82 Fears of uncertainty over tourism
tourism revenue losses meant that it had to rely          recovery may lead community conservancies
more on alternative revenue from livestock to             to sell their land, or convert wildlife habitats
finance fixed conservation costs.79 The Ol Kinyei         to agriculture or cattle ranching, or charcoal
Conservancy agreed only half of the usual rent to         production.83

                                                     18
However, there have been numerous challenges
Wildlife recovery
                                                          with wildlife that had become dependent on
Numerous reports have shown how wildlife                  tourists. Monkeys that were used to being fed
and natural areas are thriving in the absence             by visitors were found brawling on the streets of
of visitors.84 There have been reports of                 Thailand and India, while herds of sika deer that
nesting turtles undisturbed on beaches in                 had been fed rice crackers by tourists in Nara’s
India and Thailand,85 lions napping on roads              public park in Japan were taking to the streets in
in the Kruger National Park in South Africa,86            search of food.89
Indo-Pacific humpback dolphins returning
to Hong Kong waters87 and pipistrelle bats                There are also concerns that tourists could spread
roosting in a car park in the UK’s Lake                   COVID-19 to great apes, including gorillas, and
District88 (see Table 4).                                 calls for guidance to avoid such transmission.90

                   Table 4: Impacts of COVID-19 on the environment and wildlife

   REGION                           REPORT OF IMPACTS                                     LOCATION

                                                                                     India, Argentina, UK,
    Global       Examples of wild animals returning to streets of cities91           Corsica, Italy, Japan,
                                                                                             Nepal

                 Monkeys on roads; sika deer on streets92                              Thailand, Japan

                 Indo-Pacific humpback dolphins have returned to local
                                                                                         Hong Kong
                 waters without ferries93

                 Turtles nesting on Thai beaches in numbers not seen in
                                                                                       Thailand, Israel
                 two decades; wild boars in Haifa94

                 Monkeys in Lopburi that are usually fed by tourists,
                                                                                           Thailand
                 brawling and scavenging on streets95

     Asia        Sea turtles thriving on closed beaches96                                  Thailand

                 Deer on roads; lesser whistling duck on lakes around
                 Dighilipukhuri; Malabar large-spotted civet on roads in                     India
                 Kozhikode97

                 Monkeys on the streets of Himachal Pradesh, Shimla,
                                                                                             India
                 Kasauli, Chail and Manali98

                 Sika deer leaving Nara Park in search of food on streets99                 Japan

    Africa       Lions napping on roads in Kruger National Park100                       South Africa

                                                     19
REGION                            REPORT OF IMPACTS                                    LOCATION

                  Peregrine falcons returning to Corfe Castle, Dorset;
                  badgers exploring Mount Stewart estate; pipistrelle bat              United Kingdom
                  roosting in a car park in the Lake District101

                  Wild goats on streets of deserted tourist town of
                                                                                       United Kingdom
                  Llandudno, Wales102

                  Nightjar birds vanish when hundreds of campers arrived
                                                                                       United Kingdom
                  in Devon National Park103

                  Wild boars on streets in Barcelona104                                     Spain
    Europe

                  Dolphins in waters off a port of Sardinia105                               Italy

                  Fish and ducks in empty canals in Venice106                                Italy

                  Common murres (a seabird) with increased predation
                                                                                           Sweden
                  from eagles in the absence of tourists107

                  Canals clearing in Venice; dolphins in port of Cagliari,
                                                                                             Italy
                  Sardinia108

                  Wildlife in parks in British Columbia are becoming more
                                                                                           Canada
                  active during the day109

    North         Humpback whales singing, without cruise ship
   America                                                                                   USA
                  interference in Alaska110

                  Surge of megafauna in fields and open spaces in
                                                                                             USA
                  Yosemite National Park111

    Latin         More observations of white-tailed deer, pumas and birds
                                                                                          Colombia
   America        in Tumbes, and more species seen on roads and trails112

                                                           wildlife destinations. The security, safety and
Wildlife crime
                                                           conservation of ecosystems, coupled with quality
The reduction of tourism due to COVID-19 has               tourism products and services, are prerequisites
led to lower revenues for conservation and anti-           for successful tourism development. There
poaching local conservation programmes and                 have been widespread fears that people living
increased levels of poaching in some locations.113         in wildlife areas will be forced to exploit natural
Wildlife crime threatens the existence of iconic,          resources because of their reduced incomes from
charismatic species that attract visitors to               tourism-based livelihoods.114

                                                      20
Closures of protected areas have led to reduced             In Nepal’s Chitwan National Park, the first month
protection for wildlife and lost incomes as                 of the lockdown saw more cases of forest-related
rangers, guides, animal caregivers and others               crime, such as illegal logging and harvesting, than
have been made redundant,115 and there have                 the previous 11 months combined.119 In Koh Tao,
been reports of increased poaching incidents                Thailand, the lack of dive boats has emboldened
(see Table 5). For example, Botswana has                    fishermen to work in areas that are officially off
lost at least six rhinos since the start of the             limits to them, which has resulted in fewer fish.120
pandemic.116 The Uganda Wildlife Authority                  The escalation in poaching in some places seems
recorded more than double the number of                     to be caused by a reduction in conservation staff
poaching incidents between February and May                 coupled with the absence of tourists and guides
2020 (367 incidents) than in 2019, including                and a demand for bushmeat.121
giraffes, lions and gorillas.117 Within days of
closing Bolivia’s protected areas, a shipment of            However, there have been some positive impacts.
illegally caught fish and a tapir were seized by            In May 2020, South Africa reported substantially
authorities in the Madidi National Park, while              lower rhino poaching due to international air travel
200 invaders broke past checkpoints to access               shutdowns and reduced options to move rhino
Carrasco National Park.118                                  horn to consumer countries.122

       Table 5: Wildlife crime and the pandemic – increases, declines and adjusting strategies

                              WILDLIFE CRIME REPORTS                                       LOCATION

  NEGATIVE IMPACTS

  Pangolin poaching123                                                                       Africa

  Increased poaching of rhino and elephant124                                       Botswana, South Africa

  Rhino poaching in the Okavango Delta, coupled with relocating them to
                                                                                           Botswana
  safer areas125

  Poaching increases in national parks, including of rhino, giraffe126                      Uganda

  Silverback gorilla killed in Uganda127                                                    Uganda

  Giraffe poaching in Uganda128                                                             Uganda

  Fear of increase in poaching in conservancies, and compounded issue
                                                                                             Kenya
  of lack of option for pastoralists to sell livestock during COVID-19129

  Elephant killed in Ethiopia and India130                                             Ethiopia and India

  Tigers killed in India131                                                                   India

                                                       21
WILDLIFE CRIME REPORTS                                          LOCATION

  Forest-related crime (e.g. illegal extraction, logging, harvesting) in
                                                                                    National Park, Nepal
  Chitwan National Park132

  Ibis poisoned133                                                                       Cambodia

  Illegal fishing and hunting of Tapir in Madidi National Park134                          Bolivia

  POSITIVE IMPACTS

  Rhino poaching decline during lockdown135                                             South Africa

  No increase in poaching in protected areas136                                           Georgia

Impacts on livelihoods
                                                            community initiatives by the tourism operators
                                                            in the survey is predicted to be US$ 80.9
                                                            million lower than in the previous financial year.
Travel restrictions and reduced tourism                     Some former tourism workers have been forced
turnover have led to lower salaries for                     to sell their belongings and are struggling
tourism employees, and reduced incomes                      in survival mode. Others have continued to
for entrepreneurs and small businesses that                 maintain tourism assets out of pride, despite
provide products and services within the                    only being on small salaries.139
tourism value chain.137
                                                            In South Africa, another survey found that
A survey conducted on behalf of the EU found                a third of the 87 game lodges surveyed
that 543 tourism operators working in African               furloughed more than 50% of their staff,
protected areas collectively employed 48,000                while 16% have furloughed all of their staff.140
people, of whom more than half were recruited               Closure of the South African lodges is
locally (59% on average).138 On average, 65%                estimated to lead to a loss of over 33,600 jobs
of local staff members were on reduced wages                in communities, and the disappearance of ZAR
and hours because of the pandemic. More than                3.7 billion (US$ 214 million) in local salaries,
half (52%) have put some (or all) of their local            procurement, conservation and community
employees on leave without pay since February               project contributions.141 Between April and
2020, and half have made redundancies (50%).                March 2020, 67% of permanent employees of
An estimated 94% of local employees would be                South African game ranchers were affected
affected by being on reduced wages, unpaid                  by being on reduced wages, unpaid leave or
leave, being made redundant or unemployed                   being made redundant.142 Many game lodges
if the crisis continues. In practical terms, over           supported emergency COVID-19 response
17,000 local employees – including those living             measures locally, including increasing local
within and adjacent to protected areas – would              employment (78%) and local procurement
be adversely and directly affected, as would                (76%).143 Private sector tourism companies
their dependants.                                           have used donations and cash reserves
                                                            to provide food parcels to communities, or
Furthermore, procurement of local produce,                  paid their food suppliers for products to feed
hospitality services and payments to                        community members instead of tourists.144

                                                       22
RECOVERY OF THE
                                    NATURE-BASED TOURISM SECTOR

Trends in recovery
                                                             that depended on tourism had to decide whether
                                                             to open up for visitors for economic survival,
                                                             risking an increase in COVID-19 infection rates
Reopening of the tourism industry
                                                             and the potential death of citizens.148
As the COVID-19 pandemic progressed, its
transmission became better understood, and                   South Africa, for example, cautiously phased
safety precautions were put in place in many                 reopening of tourism and aviation first to
countries. According to the UNWTO, travel                    domestic, then regional and finally international
restrictions were eased in 40% of global                     tourists.149 In June 2020, South Africans were
destinations by June 2020, and in 53% of                     only allowed self-drive day trips within their
destinations by September 2020.145 By October                province of residence, while only business
2020, several African countries, including                   travellers could stay overnight in hotels.150
Madagascar, Botswana, Eritrea, Libya and Algeria,            Trips by locals have provided vital revenue to
remained closed to international tourists.146                struggling private game reserves in the country.151
Destinations that depended on tourism had to
decide whether to open up for visitors for economic          The scenarios suggest that a return to 2019
survival with acceptable levels of coronavirus               levels of international arrivals could take two-
infection and potentially death of their citizens.147        and-a-half to four years, and this is supported
                                                             by UNWTO expert assessments.152 Certainly,
The UNWTO suggested three scenarios for the                  recovery of the global industry will be hampered
recovery of international tourist arrivals in 2020,          by damage to tourism, including the decline
based on different timeframes for opening national           in airline routes and cruises and workforce
borders and lifting travel restrictions. Destinations        reductions across the sector.153

Tourists birdwatching
in the Central African Republic
                                                        23
They are drawn to natural destinations to escape
Research on recovery
                                                         lockdowns and to improve mental health, and
Market research is being used to predict how             they are easily amenable to social distancing.155
the tourism industry will emerge and what                This is expected to lead to more demand for
types of travel experiences people desire.               close-up and purposeful experiences with
Research shows people prioritise health,                 nature.156 Travel seems likely to re-emerge with
hygiene and social-distancing measures and are           experiences that include immersion in nature,
more interested in sustainable tourism, social           staying active and visiting remote communities
wellbeing, benefiting local economies, adventure         (see Table 6). Countries are therefore focussing
and trips to natural destinations.154 People are         their travel on nature and open-air activities,
becoming more aware of the value of nature and           including in natural protected areas, adventure
wildlife and the need to steward these resources.        and ecotourism, and cultural and rural tourism.157

            Table 6: Market research evidence for sustainable and nature-based tourism

     DATA SOURCE                                         RESEARCH FINDINGS

      Air Travel
                          A survey of 464 people in April 2020 found that 58% were thinking more about
     Sustainability
                          the environment and sustainability now compared to before COVID-19.158
        survey

                          Travellers are becoming even more conscientious about how and why they
     Booking.com          travel, with over two-thirds (69%) expecting the travel industry to offer more
                          sustainable travel options.159

     Destination          A survey of 1,200 US leisure travellers found that 40% are rethinking the types
  Analysts survey in      of destinations they will select, with beach destinations (38%) and small towns
       the US             and rural areas (30%) topping the list.160

                          Priorities in the new normal include health, social wellbeing, economy,
                          sustainability and capacity building. The new normal will include a fear factor,
                          social distancing, health protocols and testing. Hotel occupancies may be
                          40–50% and airlines may have a 50–75% load factor.161
     Euromonitor
     International        Domestic adventure, nature, beach wellness, luxury and camping holidays
                          will accelerate; long-haul travel, unsustainable models and mass tourism,
                          corporate business tourism and mega cruises will decelerate. Sustainability
                          becomes a key value proposition and social issues become more balanced
                          with the environment.162

                          Adventure companies are noticing a trend towards chartered raft trips and
     MT Sobek &
                          private trips to national parks, as well as bookings to remote destinations such
    Intrepid Travel
                          as Alaska. and chartered raft trips, and private trips to national parks.163

                          A global online survey of 1,764 individuals that took place in April–May 2020
     Responsible
                          found that there was stronger conviction for sustainable tourism among
   Tourism Advisor
                          younger respondents, and all nationalities mostly wished to avoid mass
      and Solare
                          tourism destinations and large cities.164

                          Travellers are cautious about health guidelines, prefer to travel in smaller
       Trip.com           groups (such as with friends and family) and travel domestically. Boutique
                          hotels may prosper as customers seek less crowded experiences.165

                                                    24
DATA SOURCE                                             RESEARCH FINDINGS

                            There is a desire to get back to nature and use small group tours. Customers
                            are 218% more likely to want to take a trip where they can relax, compared to
                            before the pandemic. Nearly two-thirds (59%) prefer to go somewhere off the
                            beaten track versus a popular destination. There has been a spike in traffic
      Tripadvisor           researching lodgings featuring boating, skiing, canoeing and horse riding.166

                            There is increased consciousness of travellers of the impact of their tourism
                            expenditure on local communities and small businesses because of the stories
                            arising of the pandemic’s impacts.167

                            Adventure travel, including active, outdoor and nature-based keywords and
    World Travel &
                            destinations, stands out as the leading recovering segment in online travel
   Tourism Council
                            searches in August 2020.168

                                                             market contributes less than 20% of its tourism
Re-emerging domestic tourism
                                                             income.174 In Rwanda, permits to view gorillas
Destinations worldwide are prioritising domestic             usually cost US$ 1,500 per person, but to
tourism as travel restrictions ease, and as                  encourage domestic trips promotional prices
travellers look for shorter trips that are closer            were introduced in June 2020. Rwandans and
to home.169 Prior to the pandemic, the domestic              East African citizens living within the country pay
tourism sector, according to the UNWTO, was                  a discounted rate of US$ 200 and US$ 500 for
actually six times larger than the international             foreign residents. To ensure safety, all visitors
tourism sector. An estimated 9 billion domestic              need to have tested negative for COVID-19 prior
overnight trips took place in 2018, and trip                 to their visit.175
expenditure was three times higher than for
inbound tourism in Organisation for Economic                 Some nature-based tourism operators are
Co-operation and Development countries.170                   creating new tourism products with lower rates
However, in sub-Saharan Africa, the proportion               for domestic visitors.176 There are concerns that
of international guests compared with domestic               swarms of domestic tourists may overwhelm
travellers varies greatly, ranging from 25% in               destinations and more discerning customers will
Cameroon to 94% in Chad and contributing 43%                 go elsewhere to locations that can accommodate
of total tourism revenues in Kenya.171                       social distancing and be a more pleasant
                                                             experience.177
Domestic tourism can be encouraged through
financial incentives, such as offering holiday               Nature-based tourism recovery
vouchers and prices and packages attractive
to local people, and through marketing and                   Promoting the role of protected and conservation
promotion; for example, digital promotion and                areas in sustaining human physical and
use of social media channels.172                             psychological health, especially after a long
                                                             period of lockdown or enforced isolation, is
While domestic travel may offer operators and                important.178 Protected and conservation areas
destinations some respite from the drop in                   that allow visits should aim to reopen where
tourism revenues, it is unlikely to resolve the              disease risks permit, using appropriate social or
challenges in developing countries. In Kenya,                physical distancing rules. By October 2020, visits
around 25% of revenues are generated by high-                to some protected areas and World Heritage
end tourism, and Kenyans only pay around a                   sites, especially in the northern hemisphere,
third of the price paid by international visitors,173        were actually higher than at the start of the
while at the Ol Pejeta Conservancy the domestic              pandemic.179

                                                        25
Protected areas have reopened where the                       disease while Fernando de Noronha in Brazil is
number of cases has declined, or when policy                  accessible by tourists who have recovered from
measures allowed, such as in Brazil, Ecuador,                 COVID-19.185
Egypt, Hong Kong, Rwanda, South Africa
and South Korea.180 Some protected areas                      International agencies and national governments
reopened for specific types of visitors or activity.          have produced policy responses for their
For example, in South Korea, public facilities,               countries on travel and tourism in light of
including campsites, shelters and visitor centres             COVID-19. Several countries and protected
that were closed in February 2020, gradually                  area authorities have produced information
reopened as COVID-19 cases decreased.181                      specifically for their visitors (for example, in
In-person visitor programmes were banned,                     Australia, Belgium, Brazil, Canada, Costa Rica,
but alternative services were provided through                Egypt, France, Italy, Rwanda, South Africa,
YouTube and social media. In South Africa,                    South Korea, the UK and the US).186 A collation
national parks were opened first for day visits               of this guidance developed under an EU project
and then intra-provincial overnight visits, followed          provides information for protected areas on
by inter-provincial leisure travel, then regional             operating tourism amid COVID-19.187 It includes
travel and finally international travel.182 In Brazil,        examples and links to guidance based on
protected areas in the Amazon Lower Negro                     reputable international and national advice, and
River were also reopened for visitors.183                     also protected area authority recommendations.

Safety precautions                                            There is also information on health and hygiene
                                                              standards, planning and distribution of visitors,
Safety precautions have been established to                   consultation and coordination, risk assessments
reduce risks to visitors and their hosts from                 and managing interactions between wildlife and
the disease. New tools include the WTTC’s                     people (that is to say, to avoid further zoonotic
SafeTravels standards and the Adventure Travel                disease transmission). Specific information is
Trade Association’s COVID-19 health and safety                shared for accommodation, restaurants, tours
guidelines.184 Rwanda’s parks can be visited                  and trails. The guidance material explains how
by people who confirm they are free of the                    to manage visits safely – with recommendations

                                                         26
for before and during visits – including in                 free entry to a three-day Qing Ming Festival
gateway communities. There are concerns                     coupled with reopening of a UNESCO World
that gateway communities could be at risk of                Heritage site, Mount Huangshan, which led to
infection if tourists return without the necessary          people flocking to the site.198 On 4 April 2020,
precautions and safety measures.188 There                   after visitors exceeded the 20,000 per day limit,
is advice on training and equipment for staff,              authorities announced that they would not allow
financing interventions and options for online              any more to enter.199 Similarly, the May Day
visits, particularly where protected areas are              holiday in China saw 31 million trips to national
not yet able to open.189 It is likely that responses        parks and other recreational areas, generating
in different destinations will differ greatly;              US$ 5 billion in three days, according to
for example, the number of passengers on                    TravelMole.200 The partial reopening of
ferry rides at Niagara Falls in the US and in               Yellowstone National Park in the US in May
Canada.190                                                  saw thousands of domestic visitors descend on
                                                            the park after lockdown.201 Observations at the
Challenges with rapid recovery of                           Rinjani Geopark in Indonesia showed that the
                                                            pre-COVID-19 challenges of overcrowding have
domestic nature-based tourism
                                                            re-emerged as parks reopened, despite the
Despite the safety precautions and guidance                 continued presence of the virus.202
provided, several natural destinations have
faced considerable challenges with large groups             With these reopenings and resurgence of
of domestic travellers. In Germany’s Black                  crowds, there are concerns about the potential
Forest National Park, there was an increase                 to spread COVID-19 in protected areas and
of 100,000 visits between April and June 2020               gateway communities, particularly where social
compared with the same period in 2019 (a 50%                distancing is not observed and face coverings
increase), coupled with challenges where new                are not worn.203 There is a clear need to prevent
visitors have not complied with park rules.191 In           the trend of going from undertourism back to
the UK’s Devon and Snowdonia national parks                 overtourism (not least because of the health
– with increased camping, wood collection,                  threat), and to find better ways to disperse
makeshift toilets, anti-social behaviour and                tourists within and between destinations.204
litter – birds like the nightjar have vanished.192
As a result, emergency powers were used to
temporarily ban camping in August.193 Also in               Innovation and resilience
the UK, visitors have disturbed nesting birds
and seal rookeries in the Holkham Estate nature             Tourism companies have been forced to become
reserve, nitrous oxide canisters were left on               innovative rapidly to survive. Enterprises have
Marsden Moor, illegal boating took place in the             diversified the types of visitor they expect, their
Ore Estuary, and huge quantities of human                   products and services, and their source markets
excrement have been left in the Lake District as            to adjust to changes in demand.205 Those that
visitors avoided public toilets due to COVID-19             already had diverse products and services to
fears.194                                                   offer have been more resilient as they have
                                                            alternative income sources (see Table 7). With
The opening of UK national parks and                        the disappearance of international travellers,
associated crowding has led to some visitors                safari operators are providing packages and
being turned away, even after travelling for                experiences for domestic clients, and stimulating
hundreds of miles.195 In October 2020, Wales                new interest in conservation and nature-based
introduced a ban on people travelling to the                tourism locally. Where tourism operations have
region from hotspots in England, Scotland                   farms or gardens on their properties, innovations
and Northern Ireland.196 Despite this, private              have included expanding or diversifying
landowners such as farmers and cottage owners               production, and using produce to feed staff and
in the UK are benefiting from allowing camping              their families. Tourist accommodation is being
and accommodation on their properties.197                   offered to local people to safeguard or quarantine
Following months of travel restrictions and                 vulnerable members of society. Donations are
lockdowns in China, the government offered                  being sought to support organisations and staff

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