Networking for the unforeseeable future
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WHITE PAPER WHITEPAPER Networking for the unforeseeable future How SD-WAN, powered by big data, supports business agility in unpredictable times The need to provide robust Executive takeaways network access to support remote workers and new, Here’s what you’ll learn from this whitepaper: cloud-based applications 1 3 and processes has put the IT The implications of accelerated Why network agility is key to departments of distributed cloud adoption to large, delivering an experience that distributed organizations and boosts employee retention and organizations in the their networks. customer satisfaction. innovation driver’s seat. 2 4 IT leaders realize that an agile, open How the overnight shift to The ways SD-WAN powered by big networking platform is crucial to remote working and touchless data offers organizations the most offering the flexibility and performance consumerism poses new secure, flexible and scalable option the organization needs to enable new challenges for IT. going forward. business models. For an optimized solution that scales to support all users and applications, SD-WAN combined with the power of big data, artificial intelligence for IT operations (AIOps) and actionable insights offers IT the deepest visibility and most granular control of their infrastructure to deliver excellent application experiences.
NETWORKING FOR THE UNFORESEEABLE FUTURE The business network as we know it, is gone 47 % f survey respondents have o When it was introduced, MPLS was an ideal option for organizations transitioned 50% of their workforce that ran multiple business-critical applications at multiple locations. to the home.1 Operated and managed by a single carrier, MPLS converges voice 48 and data traffic over connections that are isolated from the public Internet, while offering rudimentary control over applications. % a nticipate a permanently higher rate of full-time remote As organizations across all industries have evolved new ways of employees.1 doing business, their ‘network edges’ have become more dispersed and, in some cases, have evaporated completely. Applications and servers are moving to cloud, multi-cloud and SaaS providers, often traversing public broadband. Now there is no longer a Consequently, the need for resilient, secure access to support “safe corporate network” and “Wild West Internet”—there is only business-building applications and processes—including SaaS “the network.” and hypercompute—is more important than ever. The great acceleration By fueling the boom in remote working and touchless What’s more, virtually every industry has been forced to consumerism, the global pandemic has forced organizations reimagine how they operate and serve their customers. to accelerate their cloud migration timelines. Businesses and The technologies that now enable commerce under physical their networks must be agile to support these shifting demands. distancing will become the consumer’s default mode of Now organizations across all industries are compelled to shopping. According to Forrester, 30% of consumers plan offer employees multiple work options—from permanent to shop more online in the future3. work-from-home to hybrid models, all ready to flex and scale as physical distancing measures change. It’s estimated that 25-30 25-30% of the workforce will be working from home multiple days a week by the end of 2021.2 % of the workforce will be working from home multiple days a week Organizations are also challenged to either maintain their by the end of 2021.2 current business capabilities while extending them securely 30% beyond the traditional network edge or—in the case of of consumers plan to shop workforces that are predominantly work-from-home—scale more online in the future.3 down operations internally. 2
NETWORKING FOR THE UNFORESEEABLE FUTURE IT now drives the business With pressure on the organization to digitally transform and adopt new business models, the IT department is in the driver’s seat for innovation. Since connectivity is 75% of global IT decision now the backbone of the organization, IT needs to focus on the value they’re delivering makers agree with the to an organization’s employees and customers by delivering the applications and the experience that ride over the network—flexibly, continuously and securely. statement “the cloud is the most integral part of our digital transformation strategy.”4 Rising demand, flat budgets Even though the explosion in bandwidth demand has pushed traditional MPLS networks to their limits, technology budgets have stagnated. IT managers need 37% of respondents indicated to ensure network performance and uptime that supports new applications, closer they currently use a hybrid cloud, workplace collaboration and outstanding customer service—while controlling costs. with another 35% indicating they Many IT organizations are re-architecting their networks to be Internet-based to plan to use a hybrid cloud in the reduce costs and increase capacity for business-critical, cloud-based applications. next 2 years.”4 By incorporating broadband connectivity, IT can provide the best available access options to satisfy unique location requirements while paying only for the access and capacity needed to keep costs down. A new generation of apps is driving bandwidth demand Virtualization Virtual Reality Augmented Streaming Cloud Telemedicine Reality Media Adoption ERP Kiosks/Touch Internet Omni-Channel Real-time Robotics Electronic Screens of Things Personalization Medical Records 3
NETWORKING FOR THE UNFORESEEABLE FUTURE Scaling up (or down) with 34% CAGR growth will be software-defined networks seen in the SD-WAN tools and SD-WAN offers IT departments the most agile, cost-effective way to ensure software market, reaching flexible, secure and cost-effective bandwidth for the organization. It also enables $2.0 B in 2020, $2.85 B in 2021 the continual performance tuning and uptime IT needs to effectively onboard new applications and processes as they become available. It’s no surprise, then, that and $4.6 B by 2023.5 SD-WAN deployments have skyrocketed—either to accelerate existing IT plans or scale back IT to something more flexible and manageable. 92% of respondents surveyed A report by Futuriom expects the SD-WAN tools and software market to accelerate to a growth rate of 34% CAGR to reach $2.0 billion in 2020, $2.85 billion in 2021 said they are evaluating SD-WAN and $4.6 billion by 2023.5 Further, awareness of SD-WAN is growing, with 92% services and software.5 of respondents evaluating SD-WAN services and software.5 Maximizing SD-WAN with Big Data While still relatively new to networking, big data plays a crucial role in maximizing SD-WAN’s potential for responsive provisioning, effective bandwidth utilization and precise performance tuning. To go beyond basic network monitoring, IT requires multi-layered visibility into network health, status and performance. WHAT IS SD-WAN? SD-WAN provides a tremendous amount of data—the sheer volume can be daunting. Software-defined WAN (SD-WAN) is an It can obscure key performance insights that the IT department or managed service application-aware service that intelligently provider should address. Importantly, this information is further enhanced as additional routes traffic in real time based on data is incorporated into the analysis. Harnessing all that data for actionable insights established business policies, along requires gathering and aggregating datasets from various data sources in the network with network quality and availability. and inputs (see Possible data inputs) into a data lake. Algorithms process and surface As a software-defined overlay network, the results as actionable insights via an intuitive, adaptive graphical interface and SD-WAN works on top of the other mobile app notifications. types of networks, connecting multiple locations in a network to each other, to Going further, machine learning and process automation can be incorporated to a data center, to applications and data in automate traditional, manual tasks — even across network services. Finally, lay- the cloud, or to SaaS platforms. SD-WAN ering-in artificial intelligence enables the network to self-correct by proactively can work over a wide variety of access avoiding potential network issues. types, including broadband. To achieve this deep level of visibility, automation and control, IT departments For a detailed primer on SD-WAN, require an SD-WAN edge platform—one that delivers highly reliable, secure and download a free copy of VMware’s automated access to IaaS, SaaS, security, mid-mile and analytics clouds— Software-Defined WAN for Dummies. combined with a managed services vendor that offers deep analytics capabilities and a centralized interface that provides access to all the network services in one place. Possible data inputs SD-WAN Voice LAN services Core network Ticketing Quoting Security SaaS cloud providers 4
NETWORKING FOR THE UNFORESEEABLE FUTURE Re-defining software- defined networks To maximize the performance, agility and cost-effectiveness in Gartner 2020 Magic Quadrant for WAN Edge Infrastructure— of SD-WAN, Windstream Enterprise and VMware have with the high-performance network, diverse managed access partnered to create a unique cloud networking solution that options, 100% service level agreement (SLA), integrated offers unparalleled visibility, uptime and control with a rich security, single-pane-of-glass management portal, and service customer experience. SD-WAN Concierge™ from Windstream delivery and management expertise of Windstream Enterprise. Enterprise combines the VMware SD-WAN™—named a Leader SD-WAN with VMware—reference architecture WE Connect SD-WAN Portal Branch WE VMware Orchestrator MPLS Sites MNS SD-WAN EDGE AWS IP SEC 4G LTE SaaS VoIP Azure SD-WAN Cloud Connect IP SEC Windstream IBM Cloud PUBLIC Google Cloud IP SEC Network SaaS IP SEC INTERNET SalesForce Cloud SD-WAN Backbone Oracle GATEWAY / Connect MNS CLOUD WINDSTREAM PUBLIC SD-WAN EDGE IP SEC MPLS SERVICE INTERNET MNS Firewall HQ 5
NETWORKING FOR THE UNFORESEEABLE FUTURE How it works On-premises VMware SD-WAN Edge devices connect to VMware SD-WAN Gateways at the edge of the cloud network, providing the first hop for all traffic into the cloud services network as well as leading application, security and analytics service clouds. The gateways provide optimized performance in a redundant and scalable architecture to eliminate downtime and enhanced security via encryption, to secure all connections including broadband Internet. From there, Windstream Enterprise brings the following capabilities: WE Connect, a true “single pane of glass” The award-winning WE Connect Insight Next-gen UTM firewall security that for all services and interactions with Engine gathers and evaluates data across can be deployed as a cloud-based, Windstream Enterprise, provides network all network locations (or a set of sites on-premises CPE or virtual network visibility and management that leverages defined by the user) and aggregates function integrated into a single CPE. and incorporates big data to offer it to deliver enhanced visibility and Secure Remote Access (SRA) to the actionable insights. reporting—quickly identifying noteworthy PCI DSS compliant SD-WAN can be areas in the network, applications managed via WE Connect. or devices. A nationwide Cloud Core™ SASE architecture Our Concierge service model offers Flexible, fully managed access options help delivers rapid deployment, seamless network assessment and design for achieve the highest bandwidth for the lowest integration, greater extensibility and higher low-touch provisioning and deployment, possible cost. We support any combination uptime. It integrates SD-WAN with MPLS, proactive management of access service of WE-provided fiber Ethernet, broadband, UCaaS, cloud firewalls, remote access VPN providers and ongoing guidance and cellular broadband or bring-your-own and private hyperscale compute connections. support to help optimize the network. bandwidth utilizing public or MPLS underlay networks. 6
NETWORKING FOR THE UNFORESEEABLE FUTURE Conclusion For an organization navigating the realities of remote work and touchless consumerism, IT agility is key to delivering a network experience that boosts employee retention and customer satisfaction. If data is the lifeblood of an organization, the network that carries the data requires a deep level of automated and intelligent data-based decision-making capability. That’s why an intelligent SD-WAN network, powered by proactive insights from a powerful analytics engine and served up in a single pane of glass, offers the most secure, flexible and scalable option. SD-WAN Concierge from Windstream Enterprise, featuring VMware SD-WAN, delivers on that vision. 1. H ewitt, Andrew. “The State Of Remote Work, 2020.” Forrester, July 6, 2020. 2. Lister, Kate. “Work-At-Home After Covid-19—Our Forecast.” Global Workplace Analytics, Mar 2020. Accessed 8 Jun 2020. 3. Lai, Anjali. “A Snapshot Of US Consumers’ Attitudes And Behavior During COVID-19.” Forrester, Mar 2020. Accessed 8 Jun 2020. 4.“2019 Cloud Survey.” Frost & Sullivan, 2019. Accessed 12 Nov 2020. 5. R aynovich, R. Scott. “2020 SD-WAN Growth Report: Market Poised To Accelerate.” Futuriom. June 23, 2020. Accessed 15 Oct 2020. About Windstream Enterprise Windstream Enterprise collaborates with To learn more about network solutions, businesses across the U.S. to drive digital visit windstreamenterprise.com transformation by delivering solutions that solve today’s most complex networking and communication challenges. 0439 I 10.21 © 2021 Windstream Intellectual Property Services, LLC. All Rights Reserved.
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