NAIVE IMPORT DECISION GUARANTEES POOR CONSUMER OUTCOMES
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OFFICIAL PUBLICATION OF AADA ISSUE 12 MARCH 2016 NAIVE MINEFIELD AWAITS ON PARALLEL IMPORTS IMPORT DECISION INDUSTRY REACTIONS GUARANTEES TO IMPORT DECISION GOVERNMENT RATIONALE POOR CONSUMER FLAWED ON IMPORT DECISION OUTCOMES WANT MORE AFFORDABLE CARS? EASY - TAX THEM LESS www.automotivedealer.com.au PRINT POST 100019106
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WELCOME Australian Automotive Dealer Association CONTENTS ISSUE 12 MARCH 2016 CONTACT AADA WELCOME P.O. Box 4530 From the AADA Chairman...................................................................................................................................... 4 Eight Mile Plains, QLD 4133 From the AADA CEO............................................................................................................................................... 4 CONTACT AUTOMOTIVE DEALER Level 1, 350 South Rd POLICY Hampton East, VIC 3188 Terry Keating: Government Naive On Personal Vehicle Import Issue............................................................... 5 ABOUT US Issue No.12 March 2016 Parallel Imports Minefield .................................................................................................................................6-7 Parallel Imports: Other Reactions ........................................................................................................................ 8 PUBLISHER: AADA The Government’s Rationale ................................................................................................................................. 9 MANAGING EDITOR: Changes to Parallel Import Laws – A Legal View ........................................................................................10-11 Luke Prendergast Federal Government Backs Plan To Save Holden Plant .............................................................................12-13 ART DIRECTOR: Vergil Dela Cruz QLD Committee Recommends Uniform Lemon Laws ...............................................................................14-15 AADA Advocates In WA Motor Vehicle Acts Review .......................................................................................... 16 ADVERTISING MANAGER: Geoff Vine Senate Committee Rejects Controversial Greens Bill ..................................................................................... 17 geoff@automotivedealer.com.au Mobile: 0413 854 779 FEATURES PRODUCTION MANAGER: Stace Nagle Vale Michael Tynan – A Giant Of The Industry ................................................................................................... 18 production@automotivedealer.com.au Want More Affordable Cars? Easy – Tax Them Less ........................................................................................ 19 Phone (03) 9576 9944 | Fax (03) 9576 7277 Dealer Profitability at 1.5% .................................................................................................................................. 20 The Battle For Vehicle-Generated Data ........................................................................................................21-22 AUTOMOTIVE DEALER More Manufacturing Jobs To Go ........................................................................................................................ 22 DELIVERY/CHANGE OF ADDRESS Yazaki Corporate In Breach Of Cartel Laws ...................................................................................................... 23 (03) 9576 9944 or 2016 KPMG Automotive Executive Survey ......................................................................................................... 26 editor@automotivedealer.com.au Another Massive Air Bag Recall ......................................................................................................................... 27 EDITORIAL Unconscionable Conduct In Business-To-Business Dealing .......................................................................... 28 editor@automotivedealer.com.au Insurers Warned Over Automatic Renewals ..................................................................................................... 29 EDITORIAL & ADVERTISING OFFICE ATO To Broaden Tax Transparency .................................................................................................................... 30 Lvl 1, 350 South Rd, Hampton East, VIC 3188 ATO To Focus On Large Business ...................................................................................................................... 31 Capital Gains Tax Changes To Help Growth – Minister .................................................................................... 31 DISTRIBUTION: 4,986 Federal Government Push To End Superannuation Rate Rises ..................................................................... 32 No responsibility is accepted by the publisher NTC Calls For Input On Automated Vehicle Laws ............................................................................................ 32 for the accuracy of information contained Deceptive Conduct Under ACCC Microscope .................................................................................................... 33 in advertisements in the Automotive Dealer ANCAP Works With Automotive Industry To Improve Road Safety ................................................................. 35 magazine. Publication of any advertisement does Australian School-Based Apprentice Of The Year Says Genuine Is Best ....................................................... 36 not constitute endorsement by the publisher of any product, nor warrant its suitability. FCAI Welcomes Consultation On Reducing CO2 Emissions In Light Vehicles ............................................... 37 Advertisements are published as submitted by Mark Leads VIC Dealer Community To Raise $2.5M For Kids Cancer ......................................................38-39 advertisers. UK Report: Are Dealers ‘Attractive’ Again? ....................................................................................................... 40 To Train Or Not To Train? ...............................................................................................................................40-41 COPYRIGHT Call For New Laws As Petrol Prices Finally Fall .............................................................................................. 41 No part of this magazine may be reproduced without the publisher’s written permission. Top 10 New Techs for 2016 ............................................................................................................................42-43 Building Better Outcomes at the 2016 AADA Convention ................................................................................ 43 CONTRIBUTORS Why Don’t Motor Sport Commentators And Journos Make Start Of Season Predictions? .....................44-46 The views expressed in Automotive Dealer by Potential New Monaro Wows Detroit Auto Show .............................................................................................. 47 external contributors and advertisers are not necessarily those of AADA. SALES AND MARKETING Salespeople: When Is Too Much Follow-Up? .................................................................................................... 48 Share your WORKPLACE RELATIONS Social Media Policy: Why Your Business Needs To Have One ......................................................................... 50 thoughts with us. EDITORIAL Got a question, comment or Jim Richards And F1s Headline Phillip Island Classic ................................................................................52-53 Next Generation Of Auto Engineers On Display ................................................................................................ 54 want to tell us your theory on the meaning of life? Write to us at editor@automotivedealer. com.au. 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WELCOME Australian Automotive Dealer Association FROM THE AADA CHAIRMAN When, in 2014 and at his request, I took Firstly, be assured we are working to over Michael’s role on AADA as the prepare the best submission to ASIC that NSW director, he finished our telephone we can on the finance flex matter. To ASIC’s Terry Keating conversation with the words, “God bless credit, they have allowed us some extra AADA Chairman you”. At the time I thought it was an time to consult with interested parties and unusual comment between two Dealers, prepare a quality submission. We will keep but was struck by the sincerity and warmth you posted. O n the 8th of February I attended the of his words. funeral of Michael Tynan OAM. The second issue is the surprise Only at his funeral did I realise that announcement by Minister Fletcher on Michael was a major new car Dealer in the this comment was his trademark way of personal imports of ‘new’ vehicles. Sadly, Sutherland Shire area of Sydney, where he thanking people. the policy is flawed and we expect the had operated for many decades. He was for public will become much better informed On behalf of all of our members I would on the pitfalls in the near-two-year a number of years prominent in local affairs like to offer our condolences to Michael’s timeframe before its introduction. as the mayor of his shire, as well as a past family and our respects to his many friends president of MTA NSW and, of course, the and colleagues. Interestingly, the Minister describes a new inaugural NSW director on AADA. car as being less than one year old and with On your behalf may I say, “God bless you, less than 500km. Try convincing your local He was a man who was not only very Michael”. Consumer Affairs office that a one-year-old successful within, but also gave much back to, our industry. Many businesses in the car is new. Throughout our magazine and other press wider motor industry, not just new car releases we address two new and equally Dealers, may not know how great a debt of important issues. gratitude they owed to Michael. FROM THE AADA CEO One of the central themes of our earlier, Another major risk will be customers’ detailed submissions to the Government on limited protection under Australian this subject was the undeniable, empirical Consumer Law. Bruce McDonald fact that the Australian new car buyer has a Finally, but very importantly, a vehicle phenomenal choice of makes and models. AADA CEO identified as a ‘PIV’ will undoubtedly have The feedback we had received was that the a less attractive resale value than a vehicle R ecently I participated in a media Government understood our argument. sold and serviced by Australia’s network of conference at Parliament House, After all, the case is compelling. franchised Dealers. Canberra. Hence our strong, negative reaction This announcement is still very recent. Fellow participants in the conference to their unexpected announcement, Much discussion and debate will be were Tony Weber, CEO, Federal Chamber especially following the Government’s wise undertaken between now and 2018. All of Automotive Industries (FCAI), and decision to reject the Harper Productivity parties, including AADA, will be expected Geoff Gwilym, Executive Director, VACC, Commission recommendation to allow the to understand and, where appropriate, representing the MTA. importation of used vehicles. confront the ‘devil in the detail’ of the Government’s policy. Senator Nick Xenophon, Independent The other major concern I strongly voiced Senator for South Australia, arranged the on behalf of Australia’s franchised Dealers I assure you AADA will play a major role event. Its purpose was to advise the media was the transfer of risk and associated in this vital area for our Dealers. One of of our strong disappointment with the uncertainty this announcement meant for our major responsibilities is to support our earlier announcement made by Minister car buyers who desired to purchase a PIV. franchised Dealers, who have invested tens Paul Fletcher regarding the Government’s of millions of dollars in facilities, training unexpected decision to allow personal In the flawed belief that Australian car and diagnostic equipment to ensure their importation of near-new vehicles (PIVs) buyers need more choice, the PIV process customers’ experience is consistently from 2018. will expose consumers to many risks and outstanding. uncertainty, including the vehicle’s history, My ‘headline’ comment to the media was lack of support from their local selling Please contact me at any time for an update that AADA was surprised and disappointed Dealer (because there isn’t one!), no ADR to this matter. by the announcement. compliance or ANCAP safety rating and lack of manufacturer warranty. In the meantime…watch this space!
POLICY Australian Automotive Dealer Association TERRY KEATING: GOVERNMENT NAIVE ON PERSONAL VEHICLE IMPORT ISSUE I am amazed at the naiveté of the Federal car where they can, but if a vehicle requires problems with balancing his budget. The Government’s decision to allow the parallel diagnostic equipment unique to that model deficits are scary. Yet this same administration importation of motor vehicles by individuals. and not available in Australia, where to then? says it will happily ship offshore a raft of government revenue to either the UK or Japan. For a start, a Federal Government Minister has You will all be aware of other issues, such put out an implied promise that buyers will as lack of recall notices, limited warranty If our federal masters were genuinely serious save money by opting to purchase overseas. (international warranty is usually two years), about making new cars more affordable in This is highly misleading, as the facts suggest inappropriate cooling systems and, of course, this country, they should look at the tax take that anyone with a budget up to $100,000 very questionable resale value. on every vehicle sold. Minister, do the public would be seriously out of pocket on the a real favour. Get rid of the Luxury Car Tax. purchase price alone, without factoring in If this policy is to survive it is incumbent on Take a look at the stamp duty and registration all the other problems they would face. Even the minister to ensure potential buyers are costs. Have a think about how much new car where the transaction price is much higher, it fully informed, otherwise this government has Dealers in this country pay to state and federal put out false hope and hidden the fine print. authorities in income tax, payroll tax, land would in most cases be line ball or worse to opt for an offshore purchase. tax, workers compensation fees and the super It is also amazing that the Minister defines guarantee levy. a new car as less than one year old and with None of this takes into account the many other less than 500km on the speedo. The average I’m not suggesting some of these imposts potential problems a buyer would encounter. Australian has a very clear definition of ‘new’, should not be there, but they are costs we incur For example, luxury vehicles made to as do we. Cars of that age and mileage are because our employees want and are entitled United Kingdom specifications have engines secondhand. This, of course, then opens up the to a decent standard of living. calibrated to run on low sulphur content fuel. opportunity for organised crime to steal cars That quality of fuel is not available in Australia. to order. If it is under one year old the mileage Finally, I have had many calls and emails from The end result of using sub-optimal fuel is loss is irrelevant. They will simply ‘give it a haircut’ Dealers right around Australia. We should all of performance and possible (that may well and, bingo – 500km. That also opens the contact our local member and make sure he or be probable) engine degradation. Any such possibility that some unsuspecting buyer who she fully understands the fallout. If a buyer of problem would not be warrantable, as the got a great bargain has no title to the goods. a personal import has major problems, we will owner’s handbook stipulates the type of fuel to And I could go on. probably not be able to help them. Nor will be used. Consumer Affairs. Nor, I suspect, will a lawyer. I am staggered when we read daily that Their only redress will be their local member. Servicing in Australia could also be an issue. Treasurer, Scott Morrison, is having enormous Australian Dealers will gladly service any automotivedealer.com.au | MARCH 2016 | 5
POLICY Australian Automotive Dealer Association PARALLEL IMPORTS MINEFIELD T he Federal Government’s decision to Former AADA Chairman, Ian Field, said the process, for the life of the vehicle. These are not allow the private importation of new- change of heart opens up potential minefields consumer durables that get thrown away. They near cars has huge potential negative for Australian Dealers and consumers. last for a long time, they are highly technical ramifications for the local industry, AADA and they require competent people to maintain believes. “In Australia, it is part of the Franchise them. But they also require educated drivers Agreement that a Dealer must personally who know what it is they’re supposed to be The Government announced planned changes deliver the vehicle to the customer. You can’t doing. If there is no process, if we’re going to to the Motor Vehicle Standards Act 1989 just put it on a truck and send it to them; cut out that process completely and they’re just in early February, claiming it would “give you have to personally deliver it to explain going to have them delivered to the wharfs in more choice for car buyers and save industry the systems and make sure the customer is Australia, what we’re saying is, ‘good luck!’” over $70 million a year in lower regulatory familiar with their responsibilities as well as compliance costs”. the Dealer’s responsibilities, and explain the Mr Field said the media was making a big deal warranty procedure. It’s part of the process,” of customers being able to bypass Australian The law will be changed so that, from 2018, a he said. Dealers, but in reality the new policy would consumer will be able to personally import a just send business to overseas Dealers. new car or motorcycle from another country “If our systems are compatible with the vehicle with comparable standards to Australia, up to on-board computer systems, we will be able “Where do they think they’re going to buy once every two years, if specified conditions to service them, but they are not necessarily them from? The factory’s not going to supply are met. spec-ed exactly the same. They have different them. Factories supply them to their Dealer communication systems for different body; they don’t sell them to the public. If this The vehicle must be a motorcycle or right- markets and we won’t necessarily have the is about the Tesla model, that somehow the hand drive passenger vehicle, be no more than communication technology to communicate factories are going to start delivering them 12 months old and have no more than 500km with the car and be able to service it easily. I anywhere in the world, that’s not going to on the odometer. know of one instance where a guy bought a happen. car in South-East Asia and no matter what The Australian Government will specify the they did, they just couldn’t fix it. It was really This is the point politicians miss: if it’s that countries considered to have comparable a compatibility issue with the on-board easy and cars are that much cheaper, do they standards. Of the world’s right-hand drive computers. They actually sent him to Malaysia think the Dealers aren’t going to do it? If that’s countries, Japan and the United Kingdom to get fixed! what it’s all about – letting us go and buy currently meet the standard. Other countries them – well I don’t want to, because I won’t may be included upon reaching a comparable The manufacturers understand it’s not just have the support that I need to look after my standard. the sales process; it’s the sales and support customers.” 6 | MARCH 2016 | automotivedealer.com.au
“It’s not just selling the vehicle; it’s all of the assumes it’s self-interest. The trouble is the stuff that comes with the lifetime ownership, people who own the Ferrari will go to the and at the end of the ownership period – I Australian Ferrari Dealer and say, ‘what are can tell you this as a Dealer – the resale value you going to do about it?’, and what we’re of a car that is not compliant to Australian saying is, we don’t know what to do with these specifications – in other words, a vehicle that vehicles. We don’t want to be embarrassed or does not have an Australian compliance plate have the customers who buy these products – is something we just don’t want to know. being embarrassed. We tried to tell the We do not buy them. My company’s policy Government that this is fraught with issues is we do not buy cars without an Australian and will cause enormous consumer issues – for compliance plate. So I don’t know where us, because of bad policy.” they’re going to sell them. Maybe they can sell them back to the English Dealer they bought In attempting to improve choice for them from.” consumers, the Government had opened a can contribution Dealers make,” he said. of worms and slapped Dealers in the face, Mr Mr Field said consumers would be vulnerable Field said. “The government makes a lot of money from under the new policy. the Australian auto industry. Why would it “Dealers are a community of business people want to divert some of that income to other “A lot of these cars will be bought online, sight who employ 68,000 people in Australia and countries’ governments? unseen. What happens if the car arrives and it’s are the largest skills training provider in the not quite right?” he said. automotive sector. Between them, Dealers “They’ve made the decision on the have $17 billion-worth of facilities around the philosophical view that somehow cars will “How will taxes like LCT be applied to these country. We make a significant investment be cheaper. The industry disputes that, but cars? Will GST be applied to them? Is someone in the country in terms of employment and we do believe it will create lots of problems going to make sure that the emission control training, and the Government seems to for consumers that Dealers will be asked to system is actually working? want to bypass that and, instead, support rectify. And we’re not able to do that, for these Dealerships in London and Tokyo. They reasons.” “When we argue this way the Government are clearly undermining the value of the GERMAN TECHNOLOGY Developed for Australian conditions L U B R I C A N T S . fuchs.com.au T E C H N O L O G Y. P E O P L E .
POLICY Australian Automotive Dealer Association PARALLEL IMPORTS: OTHER REACTIONS currently offered consumers the highest possible level of protection when it comes to purchasing a new motor vehicle through an Australian Dealership, but would not be able to offer the same protection with parallel imports. “Brands selling in this country make substantial investments in Australia by way of Dealerships, workshops, technology and training to support and service their products. “This means consumers can be certain their vehicles can be serviced and repaired appropriately, and that recalls are captured so consumers are informed if something needs to be fixed. “The Government failed to acknowledge that T he Government’s decision to allow Senator Xenophon also highlighted the reason Australians who personally import a vehicle parallel imports met with immediate given by the Government for the import rules made for another country may end up with opposition, not just from Dealers but to be relaxed – the impending closure of local a vehicle that does not meet their needs or also the Federal Chamber of Automotive auto manufacturing – as being inconsistent operate as required in Australian driving Industries (FCAI), the Victorian Automobile with the Government’s recent announcements conditions.” Chamber of Commerce (VACC) and to support a proposal by Punch Corporation Independent Senator for South Australia, Nick to keep making cars in Australia. Mr Weber said the FCAI had, over the Xenophon. past two years, urged the Government to “This move is in the opposite direction and investigate the implications the proposal In a Canberra media conference with FCAI crashing head-on with the Government’s would have on not just Australian consumers, Chief Executive, Tony Weber, AADA CEO, support for reviving auto-making in Australia,” but also on border security and quarantine, Bruce McDonald, and VACC Executive he said. automotive Dealers, service and repair Director, Geoff Gwilym, Senator Xenophon networks, future intelligent transport and urged the Government to scrap the revised “The Government can’t have it both ways on communications systems, and on the policy. this. Slackening the rules on parallel imports automotive brands that invest in the tools, will make it harder for a local car-making training and technicians available in this The decision will allow a flood of imported industry to be revived post-2017.” county to service a modern motor vehicle. vehicles into the country, which Senator Xenophon sees as a dramatic loosening of Mr Weber said the FCAI was “extremely “The industry supports the closer current safeguards in relation to vehicles being disappointed” in the announcement, saying harmonisation of ADRs with international privately imported. the policy decision would mislead consumers. standards, and the industry has been working “Not only is the Government taking a ‘buyer with the Government on this for a long time. “Anyone who privately imports a vehicle beware’ sentiment that would see many But the reality is that there are only a few under these new proposed rules will be Australians caught in high-risk situations, with standards that are still different and we ask playing ‘unlucky dip’ because they won’t know their vehicles being outside established service the Government to commit more resources to what they will be getting and the warranties networks, the Government is misleading hasten their completion,” he said. consumers get now won’t apply,” he said. consumers by telling them a used vehicle with “The best way to continue to deliver a greater “It will also undermine the jobs and Dealer 500km or one that is 12 months old is new,” range of choice in new cars and motorcycles is networks that have cost billions to establish he said. to accelerate the removal of unique regulatory and could end up costing the rest of us more as Mr Weber said Australian Consumer Law standards and administration.” those economies of scale are undermined.” 8 | MARCH 2016 | automotivedealer.com.au
POLICY Australian Automotive Dealer Association THE GOVERNMENT’S RATIONALE T he Hon Paul Fletcher MP, Minister for and Enthusiast Vehicles will be Major Projects, Territories and Local revamped, and limits on the Government, said the changes to parallel number of vehicles that can be laws would give consumers more choice in imported by each Registered three main ways: Automotive Workshop will be removed.” 1. Personal import of new motor vehicles In line with the Australian “With around 30,000 vehicles a year expected Government’s deregulation to be personally imported, most Australians agenda, the changes will will continue to purchase vehicles directly also simplify the pathways imported by manufacturers and sold through for importing non-standard their existing Dealer networks,” Mr Fletcher vehicles used for special said. purposes, such as mining equipment, exhibition vehicles ”These new arrangements, however, will offer and vehicles not permitted for consumers greater choice. If a manufacturer general road use. chooses not to sell a particular model in 3. Removal of $12,000 special duty on while maintaining high standards for vehicle Australia, a consumer may now have an option imported used vehicles safety and environmental performance.” to source this model overseas.” The Government will amend the Customs The changes will also simplify the importation 2. Improvements to existing schemes for Tariff Act 1995 to remove the $12,000 special and certification arrangements for vehicles, to specialist and non-standard vehicles duty on imported used vehicles from 2018. improve efficiency and remove unnecessary “The changes will improve the existing red tape for businesses. “Although this duty is not often applied, it is on arrangements for importing exotic, rare, the statute books, costing more to administer Under the new law there will no longer classic, collectable and special purpose than it raises – and is seen by consumers as be a requirement to physically affix an vehicles. a hurdle to importing secondhand cars even identification plate to vehicles. Instead the in the specific circumstances where such vehicle’s details will be entered on a new “Today, individuals can import a car or imports are permitted. By removing this duty Register of Approved Vehicles – an online, motorcycle under concessional arrangements we will provide more options for Australian publicly searchable database of new and if it was manufactured before 1 January 1989. consumers,” Mr Fletcher said. used vehicles approved for use in Australia. Keeping this fixed date would have steadily Mr Fletcher said this measure would save reduced the scope for importing genuine “Industry will enjoy lower regulatory manufacturers an estimated $18 million per classic cars into the future. The new rule will compliance costs, as these changes to year. allow a vehicle which is at least 25 years old to the Motor Vehicle Standards Act will be imported under these arrangements. align Australian rules more closely with Legislation to implement the changes will be international vehicle standards. This will introduced into Parliament later this year. “For newer vehicles, the Register of Specialist reduce regulatory costs for manufacturers HELPING DEALERS SINCE 1992 DIGITAL STRATEGY LEAD MANAGEMENT WEBSITES PHOTOGRAPHY INVENTORY MANAGEMENT DEALERSHIP SOFTWARE 1300 66 11 33 dealersolutions.com.au
POLICY Australian Automotive Dealer Association CHANGES TO PARALLEL IMPORT LAWS - A LEGAL VIEW of Vehicle Standards. The identification or Evan Stents compliance plate entitles the vehicle to be Lead Partner, registered in Australia and sold. All imported Automotive Industry new vehicles sold commercially in Australia by Group | HWL manufacturers come with this certification and Ebsworth Lawyers the identification or compliance plate. Vehicles (new or used) without an O identification or compliance plate may not n 10 February 2016, the Federal Changes to legislation mean you could currently be imported unless they have a Government announced it will relax buy your next Ferrari overseas. specific ‘Vehicle Import Approval’. A Vehicle the restrictions that apply to all imports Import Approval can take the form, for of motor vehicles (whether new or used), example, of a Used Import Plate or a Personal restrictions on the parallel import of used including parallel imports, under the Motor Import Plate. Approval can be applied for on motor vehicles. Vehicle Standards Act 1989 (Cth). a case-by-case basis, according to a variety of The announcement comes in the context of eligibility criteria which vary depending on The Federal Government’s consultation the Government’s review of the Motor Vehicles factors such as the age of the vehicle and its use process included two detailed submissions or the applicant for approval. from AADA. In its submissions, AADA has Standards Act, having regard to (among other been opposed to the de-restriction of parallel things) the end to local Australian motor Obtaining approval is not a simple process and imports of used cars, in particular citing the vehicle manufacturing by 2017 and what the quotas can apply to the number of approvals safety and financial risks posed to consumers Government considers to be high current granted under particular eligibility criteria who purchase imported used cars from regulatory compliance costs. (for example, such as under the ‘Low Volume overseas suppliers. The Federal Government has said that relaxing Scheme’ for new vehicles on the register of Specialist and Enthusiast Vehicles). New cars the restrictions for new motor vehicles, along with other legislative reforms, will Despite its stance on the parallel import of There is also a special customs duty of $12,000 save the automotive industry $70 million in used cars, the Federal Government announced that can apply to the import of used vehicles. compliance costs. that it would amend the Motor Vehicle Reforms to existing laws Standards Act to reduce existing restrictions on Parallel imports the parallel import of new motor vehicles. Existing laws have had the practical effect of In the context of motor vehicles, the term heavily restricting the parallel import of both Precise details of the amendments are yet to ‘parallel import’ refers to a vehicle imported new and used motor vehicles that do not have be released and the Government has stated through private means, without the an identification or compliance plate. There that they will be refined through further involvement of an overseas manufacturer’s have been strong policy reasons for those consultation with stakeholders. However, the local distribution and/or Dealer network. restrictions, even though those policies are headline changes are that the Government ‘Parallel imported’ cars are also known as ‘grey now the subject of change. will: imports’. Used cars 1. no longer require imported vehicles to Existing laws carry an identification or compliance In 2015, the Harper Review (an independent plate (instead there will be an online Under the current Motor Vehicle Standards review of Australia’s competition law and register of approved vehicles) Act, it is prohibited to supply new imported policy) recommended that restrictions on vehicles unless they are certified as ‘standard’ – the parallel import of used motor vehicles 2. allow consumers to personally import that is, they comply with all applicable vehicle be scrapped. However in response, on 24 ‘new’ vehicles (without a compliance standards (such as the Australian Design Rules November 2015, the Federal Government plate), on the following conditions: and emissions standards) and have a vehicle announced that, following a consultation identification plate (or ‘compliance plate’) (a) The vehicle must be imported process, it does not intend to reduce existing fitted with the approval of the Administrator 10 | MARCH 2016 | automotivedealer.com.au
from a country with ‘comparable Other reforms c. Mobility – vehicles manufactured with standards’ to Australia’s - at present the special features to assist people with a Government has acknowledged that While the Government does not propose to disability. Japan and the United Kingdom (both change the existing eligibility criteria for the right-hand drive markets) meet this personal import of used cars, the proposed d. Rarity – vehicles of which only small standard for cars, and that motorcycles reforms will modify how those criteria are quantities have been produced could also be imported from the USA assessed and approvals given. For example, under the proposed reforms the Government e. Left-hand-drive – vehicles originally and the EU. will agree to the following: manufactured as left-hand-drive of (b) The vehicle must be less than 12 which right-hand-drive versions are months old and have no more than 1. Remove quotas on the number of vehicles not available in any other country. 500km on the odometer, that can be imported by ‘Registered Automotive Workshops’. 3. Adjust the ‘older vehicle’ criterion from (c) A limit of one vehicle every two years vehicles manufactured before 1989 to will apply. 2. Allow imported used vehicles to be vehicles older than 25 years. entered on the Register of Specialist and 3. accelerate the process of harmonising Enthusiast Vehicles if they meet any one Implementation of new laws the Australian Design Rules with of the following five criteria: The Government’s planned reforms to the international standards, and a. Performance – high-performance Motor Vehicles and Standards Act are expected 4. under the Government’s reform plans, vehicles with specifications (e.g. power to be introduced in 2018. ‘ imported new vehicles will undergo to weight ratio) significantly superior Parallel Imports - As per our previous contributions 1. inspection by an independent third party. to mainstream vehicles in Australia - with Evan’s portrait and title ‘Lead Partner, Some differences in the ‘comparable Automotive Industry Group | HWL Ebsworth standards’ are proposed to be addressed b. Environmental – vehicles that offer Lawyers (see page 24 of the December edition for an through modification requirements environmental performance (e.g. example); and please also add the following text at (for example, in the context of child emissions of carbon dioxide per km) the foot of the article: restraints). significantly superior to mainstream vehicles in Australia This article was written by Evan Stents - Lead Partner and Christian Teese - Associate, Automotive Industry Group | HWL Ebsworth Lawyers. SAFETY SELLS. After walking your customers through the showroom, walk them through the updated ANCAP website. The ANCAP website lists the safety ratings for more than one thousand different makes, models and variants with the ability to access crash test results, photos and videos all from the one screen. So if you’re looking to secure that next sale by impressing your customer with safety information second to none, walk them through: ancap.com.au
POLICY Australian Automotive Dealer Association FEDERAL GOVERNMENT BACKS PLAN TO SAVE HOLDEN PLANT F ederal Industry Minister, Christopher He said if Mr Dumarey was successful in “A lot rests with the decisions that General Pyne, has backed a Belgian businessman’s buying the plant from Holden and produced Motors make in Detroit and that’s why I’ll be plan to keep Holden’s South Australian enough cars, he would be able to access money writing to the chairman of General Motors in manufacturing plant open past its current from the Federal Government’s Automotive Detroit, to the senior executive members there, planned closing date in 2017. Transformation Scheme until 2021. encouraging them to have a very open mind to Punch Corporation’s proposal. Guido Dumarey, head of Punch International, “As the Industry Minister, my priority is to wants to keep building the Holden create jobs and growth, whether it is in South “I think they’re waiting to see a serious Commodore and has asked Australian Australia or whether it is anywhere else in the business case. Multi-national corporations are governments for support. country,” Mr Pyne said. quite bureaucratic and I imagine they have quite serious processes to go through, but It is understood Mr Dumarey is seeking “I’m hopeful, but I’m not getting over-excited there are a couple of big positives for General substantial assistance via the $800 million because I don’t want the workers at Holden to Motors. One is if they can seriously pull have two sets of periods of grieving.” off the keeping open of the plant at Holden Automotive Transformation Scheme. Mr Pyne said he was behind the plan. and work with Punch, it’ll do a lot for their Mr Dumarey successfully turned a General reputation in Australia. And, of course, if Motors facility in France from a failing “Everybody in the Government would like Punch Corporation takes over the remediation business into a profitable driveline component there to be a car manufacturing business in of the site at Holden it’ll save them a great deal constructor, and Mr Pyne told ‘Today Tonight’ Australia,” he told ABC Radio. of money. he believes the Belgian can do something similar here. “Having met with him a couple of times, “I’ve engaged closely with him and with General Motors and given him a letter I’m of the view that he can bring it off with “Mr Dumarey does have a serious proposal, of support from the Commonwealth government support and, of course, with the representing Punch Corporation. He’s done acquiescence of General Motors who are the Government indicating we will do what we it before with General Motors at Strasbourg ones who are selling the plant.” can to help him realise his goal,” Mr Pyne said. in Europe and I strongly support the efforts he’s putting into working with the South Mr Dumarey has met with South Australian Mr Pyne said Mr Dumarey had a “track Australian, Victorian and Commonwealth and federal politicians to enlist backing for record” of turning factories around. Governments,” Mr Pyne said. 12 | MARCH 2016 | automotivedealer.com.au
his proposal. He is also attempting to obtain “There’s a growing awareness that the decision there as a willing partner, obviously that ends Holden’s rear-wheel-drive architecture to close the car industry was beginning to look it.” intellectual property for the Commodore, like a pretty big mistake,” Mr Weatherill said. as well as the facilities to keep building it. In Mr Weatherill is meeting GM executives in early February he met with Prime Minister, “The fact that we’ve got somebody who thinks Detroit this month, in a bid to get them to sign Malcolm Turnbull, who, Mr Pyne said, was he can continue to make the plant a car plant is off on the deal. “very encouraging” of the plan. a very interesting development, I think. A Holden spokesman was coy on the subject, However, Mr Turnbull said the plan was still “With the low Australian dollar and the saying only that Holden and GM would assess a long shot and warned South Australians circumstances that pertain now, if the decision all options if a party was interested in one of against getting their hopes up. had been made in this environment I think a their sites. very different decision would have been made.” “It’s very encouraging, but I don’t think Every car maker has seen fit to pull out of we want to get ahead of ourselves. They’ve Mr Weatherill cautiously endorsed the plan Australian manufacturing. AADA hopes Mr obviously got to have talks with General but, like Mr Pyne, was careful not to get too Dumarey can arrest the decline. Motors. There’s a lot of work that would need excited. to be done,” he said on 5AA radio. “If this [Mr Dumarey’s plan] stacks up and South Australian Premier, Jay Weatherill, it’s the best use of the property from our confirmed he had met Mr Dumarey more perspective, we will certainty get behind it,” than once. He said that although several he said. proposals have been put forward for use of the “We’ve got to assess how realistic it is. The Elizabeth site, Mr Dumarey’s would keep the truth is, if an idea is just pie in the sky, if an Australian automotive manufacturing industry idea also requires a big Federal Government alive. buy-in and if the Federal Government isn’t FRANCHISE DEALERS LET ME HELP YOU SELL MORE VEHICLES John Hughes We are expanding our sub-prime finance company Sovereign Credit and invite enquiries from established franchised dealers. We offer lower rates than our competitors and fast and efficient service. If interested ring me on 08 9415 0100 or email johnhughes@johnhughes.com.au ABN 77089 890 326 Australian Credit Licence 392266 automotivedealer.com.au | MARCH 2016 | 13
POLICY Australian Automotive Dealer Association QLD COMMITTEE RECOMMENDS UNIFORM LEMON LAWS A Queensland report into proposed (OFT) suggests that that while complaints Furthermore, the Committee recommended ‘lemon laws’ has recommended about motor vehicles are consistently one of the government consider appointing amending the Australian Consumer the five subjects of all complaints lodged by independent assessors, with investigative Law to establish nationally consistent laws consumers with the OFT over the last four powers and specialised knowledge in relation applicable to new ‘lemon’ motor vehicles. years, complaints about ‘lemons’ represent less to motor vehicle disputes, to deal with the than one percent of those1 . issues of how consumers prove that they meet Late last year the Legal Affairs and the ‘lemon’ motor vehicle threshold criteria. Community Safety Committee presented The Committee noted that while there was This would be an alternative to consumers its report, “Lemon Laws – Inquiry into insufficient evidence presented to enable initiating Queensland Civil and Administrative consumer protections and remedies for buyers it to draw a conclusion that ‘lemons’ are a Tribunal (QCAT) and/or court proceedings. of new motor vehicles”, to the Queensland prevalent issue, what is very clear is that, where Parliament.” a consumer has purchased what they perceive Additionally, the Committee made is a lemon, it is of great individual significance recommendations that, for matters involving The report is in response to the Queensland to that individual, with significant health and new motor vehicles with major defects, Parliament’s request to enquire into and financial costs. Further, the Committee found the government change the Queensland report on whether there is a need to improve there is risk that cars perceived to be lemons Civil and Administrative Tribunal (QCAT) the consumer protections and remedies for are often on-sold, and where the defects are a jurisdictional limit of $25,000. Government buyers of new motor vehicles with numerous, safety issue, unsuspecting purchasers of those Committee members recommend the limit be severe defects that reoccur despite multiple vehicles and other road users could be at risk. removed, so no cap applies. Non-government repair attempts or where defects have caused Committee members recommend the limit be a new motor vehicle to be out of service for a In its final report, the Committee made increased to $40,000. prolonged period of time. Such a vehicle has nine recommendations. Primarily the been referred to as a ‘lemon’. Commonwealth Government should consider Cooling-off periods for new motor vehicle the need for a national set of ‘lemon’ laws purchases are also to be reviewed, with The report followed an extensive consultation in the Australia Consumer Law Review to consideration as to whether such periods period in which AADA provided a submission be conducted in 2016. This would create a should be unable to be waived by the to the Committee on 8 October 2015. This nationally consistent approach to ‘lemon’ laws. purchaser and whether disadvantaged persons submission is available to read on the AADA should receive the benefit of a longer period. As part of this nationally consistent ‘lemon’ website. Additionally, AADA CEO, Bruce law, clear and practical definitions and Finally, the Committee recommended the McDonald, presented to the Committee at a provisions applicable to new ‘lemon’ motor State and Commonwealth Governments Parliamentary hearing on 28 October. vehicles must be developed in respect to implement business and consumer awareness Data made available to the Committee mandatory time and repair limits, clarity programs, with the intention of educating indicated that there were 118 responses to the as to when a supplier/manufacturer must industry and consumers on the intent of the Government’s 2015 invitation to consumers repair, refund or replace a motor vehicle and Australian Consumer Law, including the to share their ‘lemon experiences’. Data about an adequate definition of what constitutes a consumer guarantees. complaints made to the Office of Fair Trading ‘lemon’ motor vehicle. 14 | MARCH 2016 | automotivedealer.com.au
that the committee’s report may inform the - adequate definitions of ‘acceptable Australian Consumer Law Review 2016. quality’ and ‘fit for purpose’ Recommendation 3: - clarity as to the distinction between major and minor defects, and The committee recommends that the government appropriately amend existing - clarity as to the distinction between Queensland legislation to ensure effective a ‘lemon’ and generic design implementation of the committee’s manufacturing defects (requiring recommendations included in this report, general recall) or serious design safety but do so as part of any national approach defects (requiring urgent attention). to ‘lemon’ laws for new motor vehicles in Australia. Recommendation 6: Recommendation 4: The committee recommends the Government consider appointing independent assessors, The committee recommends that the with investigative powers and specialised appropriate mechanism to ensure a national knowledge in relation to motor vehicle approach to changes in existing ‘lemon’ disputes, to deal with the issues of how motor vehicle laws is to amend the Australian consumers prove that they meet the ‘lemon’ Consumer Law such that it specifically sets out motor vehicle threshold criteria (when nationally consistent laws applicable to new established – see Recommendation 5), as an ‘lemon’ motor vehicles. alternative to consumers initiating Queensland Civil and Administrative Tribunal (QCAT) Recommendation 5: and/or court proceedings. The full list of recommendations The committee recommends the Recommendation 7: Recommendation 1: incorporation of clear and practical definitions and provisions into any nationally consistent The committee recommends the The committee recommends the government laws applicable to new ‘lemon’ motor vehicles, government change the Queensland Civil consider the contents of the committee’s including: and Administrative Tribunal (QCAT) report, particularly the committee’s jurisdictional limit of $25,000, for matters recommendations, as part of the government’s • mandatory time and repair limits, such as involving new motor vehicles with major consideration of issues relating to, and its imposing limits on the number of times defects. Government committee members participation in, the Australian Consumer Law a supplier/manufacturer can attempt to recommend the limit be removed, so no cap Review 2016. repair a defect in a motor vehicle and the applies. Non-government committee members number of days the vehicle can be ‘off the recommend the limit be increased to $40,000. Recommendation 2: road’, before a buyer must be offered a The committee recommends the government refund or replacement Recommendation 8: bring the committee’s report, particularly • clarity as to when a supplier/ The committee recommends the State and the committee’s recommendations, to the manufacturer must repair, refund or Commonwealth Governments implement attention of Consumer Affairs Australia and replace a motor vehicle business and consumer awareness programs, New Zealand (CAANZ) and the government with the intention of educating industry and bodies, State and Territory regulators and • an adequate definition of what constitutes consumers on the intent of the Australian other entities comprising CAANZ, such a ‘lemon’ motor vehicle, such as – Consumer Law, including the consumer guarantees. Recommendation 9: The committee recommends the Government review cooling-off periods for new motor vehicle purchases, with consideration as to whether such periods should be unable to be waived by the purchaser and whether disadvantaged persons should receive the benefit of a longer period. 1 JAG, Analysis of OFT data, Material prepared for the Legal Affairs and Community Safety Committee, September 2015, p4 automotivedealer.com.au | MARCH 2016 | 15
POLICY Australian Automotive Dealer Association AADA ADVOCATES IN WA MOTOR VEHICLE ACTS REVIEW A ADA has highlighted shortcomings AADA’s submission advocated for similar in Western Australian legislation provisions contained in the Motor Vehicles that leaves Dealers vulnerable to Dealers and Repairers Act 2013 (NSW), that unfair contract dealings by motor vehicle prohibits unfair contracts and unjust conduct manufacturers. in New South Wales between Dealers and motor vehicle manufacturers. Following the initial review in August 2013, the WA Government has commenced the AADA asked the Government of Western Stage Two review of the Motor Vehicle Dealers Australia to consider and support amendments Act 1973 (MVDA Act) and Motor Vehicle to regulate the Dealer and distributor business to incorporate into the MVDA Act legislation Repairers Act 2003 (MVRA Act). relationship in circumstances where there that provides similar provisions to those are examples of unfair contracts and unjust recently enacted in the Motor Vehicles Dealers The Government commissioned the conduct on WA Dealers, and where there is and Repairers Act 2013 (NSW) which prohibit Department of Commerce (Consumer an absence of adequate regulatory measures in unfair contracts and unjust conduct. Without Protection Division) to conduct the review the Franchising Code of Conduct or in the new making these provisions, the 150 WA new and issued a Regulatory Impact Statement for unfair contracts legislation recently enacted at motor vehicle Dealers would continue to face consultation. The policy objective is to develop the Federal level. a significant power imbalance in contract and options for reform that seek to balance the franchisee negotiations with their respective competing interests of motor vehicle Dealers, AADA argued the adoption of similar manufacturers. motor vehicle repairers and consumers, provisions into the MVDA Act would address and which provide adequate protections for the imbalance of power between Dealers and The final stage of the MVDA will include consumers while ensuring that motor industry manufacturers and lead to improved and fairer the release of a Decision Regulatory Impact business relationships. Statement addressing the outcome of representatives are not overburdened with unnecessary regulation and red tape. consultation with stakeholders and making In addition to the submission, AADA CEO, recommendations for reform. The Decision Bruce McDonald, wrote to the WA Attorney AADA lodged a submission to the review Regulatory Impact Statement will analyse General and Minister for Commerce, the Hon panel on 18 December 2015, drawing attention the impacts of the various options and Michael Mischin MLC, and Small Business to a major shortcoming in the Acts concerning recommend preferred options for reform. Commissioner, David Fraser, to draw their the relationship between car Dealers in WA attention to an opportunity to address the AADA will maintain its presence throughout and motor vehicle manufacturers in respect imbalance of power issues. He asked them to this process and continue to advocate on of the protection for Dealers against unfair give serious consideration to the opportunity contract dealings by manufacturers. behalf of WA’s new car Dealers. Take cover when selling a car An RACV Warranty can cover your customers for those unexpected mechanical repairs well after the vehicle manufacturer’s warranty runs out. To find out more, contact the Business Account Manager on 9790 2680. Product issued by WFI Insurance Limited trading as Lumley Insurance (ABN 24 000 036 279 AFS Licence No: 241461) (Lumley Insurance). Please consider the Product Disclosure Statement before buying. Visit racv.com.au/warranty for a copy. 16 | MARCH 2016 | automotivedealer.com.au
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