Myanmar Banking Sector 2025: The Way Forward - Roland ...
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2 MYANMAR BANKING SECTOR 2025 Table of Contents Myanmar's banking sector as a key growth driver ............................................................................. 4 1. Current situation and challenges for the banking sector ............................................................... 5 1.1 Status quo – Sector at a crossroads ...................................................................................... 5 1.2 First steps in the right direction .............................................................................................. 6 1.3 Diverse range of challenges................................................................................................... 6 1.4 State owned banks – Fighting history .................................................................................... 7 1.5 Domestic commercial banks – Three leaders and the rest? .................................................. 8 1.6 Foreign banks – The (restrained) elephant in the room ....................................................... 12 2. Enabling the banking sector transformation ................................................................................ 13 2.1 Steer interbank market development ................................................................................... 13 2.2 Foster access to credit ......................................................................................................... 14 2.3 Build trust in the system ....................................................................................................... 15 2.4 Increase capacity and autonomy of the central bank .......................................................... 16 2.5 Reform state owned banks .................................................................................................. 17 3. Banking 2025: Unprecedented growth to spur sector shakeup .................................................. 19 4. Conclusion ................................................................................................................................... 24 5. Appendix ...................................................................................................................................... 25
3 MYANMAR BANKING SECTOR 2025 Table of Figures Figure 1: Banking-assets-to-GDP ratio, 2015 [%] .............................................................................. 5 Figure 2: Bank account ownership, 2014 [% population age 15+] ..................................................... 5 Figure 3: Banking market overview .................................................................................................... 6 Figure 4: Total domestic banking assets [MMK tr] ............................................................................. 7 Figure 5: Total domestic banking deposits and loans [MMK tr] ......................................................... 7 Figure 6: Private banks' assets, deposits and loan volumes ............................................................. 8 Figure 7: Concentration of top 3 private banks in ASEAN countries, 2015 ....................................... 9 Figure 8: Domestic private banks by equity, Mar 2016 [# banks] ...................................................... 9 Figure 9: Bank expansion levels, 2013-2016 ................................................................................... 10 Figure 10: Density of bank branch network, 2014 [# branches per 100,000 capita] ....................... 11 Figure 11: Branch density of domestic private banks in Myanmar, May 2016 ................................. 11 Figure 12: Total banking equity – breakdown by type of bank ......................................................... 12 Figure 13: Total banking assets projection [USD bn] ....................................................................... 19 Figure 14: Total banking loans projection [USD bn] ......................................................................... 19 Figure 15: Bank branch network projection [# branches] ................................................................. 20 Figure 16: Banking employment projection ['000 persons] ................................................................ 20 Figure 17: Total banking equity projection [USD bn] ........................................................................ 21 Figure 18: Assumptions for 2025 forecast ........................................................................................ 25
4 MYANMAR BANKING SECTOR 2025 Myanmar's banking sector as a key growth driver In any country, financial services sector Myanmar's banking sector has atrophied over occupies a unique place among all business the years and suffered many ailments. sectors. It plays a vital role as a catalyst for Despite a recent resurgence, it remains small overall economic development, seeding and unable to provide the required financing growth in other sectors by providing the to support fast paced economic growth. necessary funds to various economic agents, Fixing these shortcomings is a daunting task namely private individuals and corporations. It considering the current inefficiencies. is also in itself a key business sector That said, the underdeveloped state of the contributing a large number of well qualified banking sector presents an opportunity to put and high earning jobs and is arguably the in place the right framework and initiate the largest sector in the world in terms of necessary adjustments before sheer size revenues. makes this kind of rectification more No developed nation has reached an complicated. advanced stage of development without a Based on market needs and current relatively large, sufficiently successful and shortcomings, far-reaching reforms under the reasonably sound financial sector. No stewardship of the Central Bank of Myanmar developing economy has enjoyed sustainable (CBM) coupled with significant and steady economic growth without a sound expansion efforts from all stakeholders to implement of its banking sector. Ultimately, the banking change (Ministry of Finance, CBM, crisis experienced around the world and its commercial banks) are a must. effects rippling through the economy is testimony to the significance of banks in We believe that Myanmar's banking sector modern economies. has a bright future and we foresee exponential growth for the industry, slated to Myanmar will be no exception. The creation multiply its current asset base by a factor of of a sound, inclusive and successful banking eight and create over 120,000 jobs by 2025. sector cannot be taken out of the country development equation, no matter what the This study discusses and substantiates: other priorities may be. 1. The current situation and challenges for the banking sector 2. The short- and medium-term actions necessary to enable banking sector transformation 3. The positive outlook for the banking sector through 2025
5 MYANMAR BANKING SECTOR 2025 1. Current situation and challenges for the banking sector 1.1 Status quo – Sector at a crossroads Compared to other ASEAN countries, the over three years compared to approximately contribution of Myanmar's banking sector to 10% in Vietnam. In addition to pure asset the economy is limited. Myanmar's banking- growth, factors such as low financial assets-to-GDP ratio of 49% is the lowest inclusion, with 30 million or 77% of the among ASEAN peers. However, starting from population remaining unbanked (without an a very low base, Myanmar's banking sector is account with a financial institution) and only one of the fastest growing in the region, a fact 2% holding debit cards, underline the need highlighted by an asset growth rate of 18% and the potential for catch-up and growth. Figure 1: Banking-assets-to-GDP ratio, 2015 [%] 204 175 128 982) 572) 491) Myanmar Indonesia Cambodia Thailand Vietnam Malaysia Banking assets CAGR, '12-15 [%] 18%1) 15%2) 23%2) 5% 13% 8% GDP per capita [USD '000] 1.3 3.5 1.1 5.7 2.1 9.6 Figure 2: Bank account ownership, 2014 [% population age 15+] 81 78 36 31 22 23 Cambodia Myanmar Vietnam Indonesia Thailand Malaysia Has a debit card [% population 5% 2% 27% 26% 55% 41% age 15+] 1) 2016 data based on Roland Berger research 2) 2014 data Source: World Bank Global Financial Inclusion Database, IMF, Myanmar MMSIS, Country regulators, Roland Berger research and data
6 MYANMAR BANKING SECTOR 2025 1.2 First steps in the right direction While the development of the overall financial Exchange (Securities and Exchange Law, sector is still in a nascent stage, initial steps 2013) have been taken to create a more modern In addition, the passing of the new Financial (regulatory) environment and framework. Institutions Law of Myanmar (January These include: 2016) represents a major step forward. It acts > The easing of foreign exchange as the governing law for both domestic and restrictions with the establishment of a foreign financial institutions and aims to new managed floating exchange rate provide the basis for modernizing the sector regime (Foreign Exchange Management over the next 20 years. The new law is in line Law, 2012) with common law principles (e.g. promotes > The Independence of the CBM has been accountability of licensed institutions for confirmed, thus broadening its scope of transparency and good governance, without responsibilities to include monetary and codifying, for instance, specific publication foreign exchange policies as well as rules), aims to level the playing field between prudential supervision (CBM Law, 2013) private and state owned banks, and reaffirms > The laying out of a securities exchange the CBM's regulatory powers over the framework, providing the basis for the banking sector. development of the Yangon Securities 1.3 Diverse range of challenges A closer look at the structure of the banking 1. Large (important) state owned banks sector reveals that each of its three main with limited capabilities pillars – namely the state owned banks, 2. High number of private banks of non- domestic private banks and the recently critical scale entered foreign bank branches – present their own potentially unique challenges: 3. Foreign banks with strong equity base but restricted scope of operations Figure 3: Banking market overview Central Bank of Myanmar Domestic banks Representative offices of foreign State owned banks JV/private banks Branch of foreign banks banks 1. Myanma Foreign Trade Bank 1. Myanmar Citizens Bank 12. Global Treasure Bank 22. Construction and 1. The Bank of Tokyo-Mitsubishi UFJ 2. Myanma Investment and Commercial Bank 2. First Private Bank 13. Rural Development Housing Development 2. Oversea-Chinese Banking Corporation 3. Myanma Economic Bank 3. Yadanabon Bank Bank Bank 3. Sumitomo Mitsui Banking Corporation 4. Myanma Agriculture and Development Bank 4. Myawaddy Bank 14. Innwa Bank 23. Shwe Rural and Urban 4. United Overseas Bank 5. Yangon City Bank 15. Co-operative Bank Development Bank 5. Bangkok Bank Public Company 6. Yoma Bank 16. Asia Green 24. Ayeyarwaddy Farmers 6. Industrial and Commercial Bank of China 7. Myanmar Oriental Bank Development Bank Development Bank 7. Maybank 8. Asia Yangon Bank 17. Ayeyarwaddy Bank 8. Mizuho Bank 9. Tun Foundation Bank 18. United Amara Bank 9. ANZ 10. Kanbawza Bank 19. Myanma Apex Bank 10. Bank for Investment and Development of Vietnam 11. Small & Medium 20. Myanmar Industrial Microfinance Bank 1. State Bank of India Development Bank 21. Naypyitaw Sibin Bank 2. Shinhan Bank 3. E.SUN Commercial Bank 1. DBS Bank 10. United Bank of India 21. Kookmin Bank 31. BRED Banque Populaire 41. Taiwan Business Bank 2. National Bank 11. Kasikornbank Public 22. Export-Import Bank of India 32. Busan Bank 42. Mega International 3. First Overseas Bank Company 23. The Export-Import Bank of 33. AEON Credit Service Commercial Bank 4. CIMB Bank 12. Woori Bank Korea Company 43. Ho Chiminh City Development 5. Bank for Investment and 13. Vietin Bank 24. Eastern Bank 34. PT. Bank Negara Indonesia Joint Stock Commercial Bank Development of Vietnam 14. Korea Development Bank 25. Bank of Ayudhya Public 35. Bank of Taiwan 44. Qatar National Bank 6. Arab Bangladesh Bank 15. Standard Chartered Bank Company 36. Taishin International Bank 45. Sampath Bank 7. Siam Commercial Bank Public 16. Shinhan Bank 26. RHB Bank Berhad 37. Taiwan Shin Kong 46. Bank of China Company 17. Industrial Bank of Korea 27. Commercial Bank of Ceylon Commercial Bank 47. KEB Hana Bank 8. Maruhan Japan Bank 18. First Commercial Bank 28. State Bank of India 38. CTBC Bank 48. BTMU Leasing (Thailand) 9. Krung Thai Bank Public 19. E.SUN Commercial Bank 29. Cathay United Bank 39. Yuanta Commercial Bank 49. ACLEDA Bank Company 20. Bank of India 30. State Bank of Mauritius 40. Taiwan Cooperative Bank Source: CBM
7 MYANMAR BANKING SECTOR 2025 1.4 State owned banks – Fighting history Despite a recent trend showing Figure 4: Total domestic banking assets [MMK tr] a strengthening of private Total domestic banking assets Domestic private State owned bank banks, state owned banks [MMK tr] bank1) assets by assets by type remain important (and in some type [MMK tr] [MMK tr] cases dominant) players in +18% 38 35 20 18 Myanmar's banking sector, 30 15% holding a significant portion of 45% 54% the banking assets. Based on 23 38% 61% our research, the relative share 33% 54% of banking assets held by state owned banks declined from 62% 55%2) 19% 67% in March 2013, to 46% in 67% 46% March 2016 (Figure 4). 31% 20% In addition to their Mar 2013 Mar 2014 Mar 2015 Mar 2016 Mar 2016 Mar 2016 comparatively high – too high – Domestic private banks1) State owned banks Loans Cash Other assets3) market share, state owned banks present two key challenges for the Figure 5: Total domestic banking deposits and loans [MMK tr] development of the banking sector overall. Total domestic banking deposits Total domestic banking loans [MMK tr] [MMK tr] On the one hand, state owned banks are still operating under their initial mandates, putting +27% them in direct competition with 27 +27% 1 15 private banks . On the other, state owned banks face significant operational 64% challenges driven by limited 13 82% 7 capabilities overall, dated 2 50% (nonviable) lending practices , 57% 3 and reliance issues . These 36% 50% 43% challenges clearly demonstrate 18% the need for far-reaching Mar 2013 Mar 2016 Mar 2013 Mar 2016 reforms. (See section 2.5 – Reform state owned banks) Domestic private banks1) State owned banks 1) Excluding foreign banks 2) Extrapolated based on Dec 2014 3) Other assets include government securities, guarantees, fixed assets Source: Roland Berger research and data 1 Their mandates date back to when private banks were not able to provide most banking services, and accordingly, state owned banks currently offer almost all classical banking products 2 Reflected in their relatively ineffective use and transformation of deposits 3 According to market participants
8 MYANMAR BANKING SECTOR 2025 1.5 Domestic commercial banks – Three leaders and the rest? Focusing on the domestic private banks, it deposits in Thailand and Malaysia (see becomes clear that the recent change in Figure 7). However, what is specific to relative strength (state owned vs. private Myanmar's current situation and creates an banks) has been primarily driven by the top 3 additional challenge for smaller banks is the banks (Figure 6). In Myanmar the top 3 banks very limited size of the overall banking hold more than 60% of the total banking market. market and have seen their own share grow The 40% share of market available to smaller in recent years. A concentration of assets banks in Myanmar is equivalent to 10% of the within the top banks is not an uncommon market share available to smaller banks in pattern in SEA with, for instance, the top 3 Vietnam and even less than 3% of what banks capturing over 50% of smaller banks are competing for in Thailand. Figure 6: Private banks' assets, deposits and loan volumes Domestic private banking1) assets Domestic private banking1) deposits Domestic private banking1) loans [MMK tr] [MMK tr] [MMK tr] 20 +38% 17 +38% 16 +44% 62% 12 11 57% 66% 64% 8 56% 7 50% 4 52% 38% 53% 43% 34% 44% 36% 50% 48% 47% Mar 2013 Mar 2014 Mar 2015 Mar 2016 Mar 2013 Mar 2016 Mar 2013 Mar 2016 Top 3 domestic private banks Other domestic private banks 1) Excluding foreign banks Source: Roland Berger research and data
9 MYANMAR BANKING SECTOR 2025 Figure 7: Concentration of top 3 private banks in ASEAN countries, 2015 Top 3 private bank shares Number of Total private bank Country private banks assets4) [USD bn] Banking equity Banking deposits Banking loans Myanmar1) 24 17 36% 66% 64% 40 261 30% 34% 36% Vietnam2) 59 549 49% 53% 57% Malaysia3) 19 481 39% 50% 41% Thailand 1) Excluding foreign banks 2) 2014 data; Including Vietnam Joint Stock Commercial Bank for Industry and Trade, Joint Stock Commercial Bank for Foreign Trade of Vietnam, Joint Stock Commercial Bank for Investment and Development of Vietnam 3) Including Islamic banks 4) Exchange rates: 1,190.90 MMK/USD (as of Mar 31, 2016), 21,139.50 VND/USD (as of Dec 31, 2014), 4.29419 MYR/USD (as of Dec 31, 2015), 36.0006 THB/USD (as of Dec 31, 2015) Source: Annual reports, Roland Berger research Anticipating an increase in the absolute market Figure 8: Domestic private banks1) by equity, Mar size, smaller banks can expect to grab additional 2016 [# banks] volumes, which may enable them to obtain a big enough slice to survive. However, only very few 13 of them will be able to do so and remain competitive on a standalone basis. Based on current market share and size, we consider only the top 3-5 domestic private banks (and the newly entered foreign banks) to have the minimum scale necessary to shape the 6 market in the short- and medium-term. This is also clearly reflected by the amount of capital (equity) domestic banks hold. Banks in Myanmar suffer from the same limitation as the rest of the 3 Below minimum economy that they are supposed to help finance, 2 paid-up capital requirement and that is a lack of capital. As of the end of (MMK 20 bn) March 2016, only five banks had over USD 75 m under the banking regulation for in capital and two had over USD 100 m. Six of Equity2) of ≥ 100 ≥ 75 ≥ 16 < 16 Maintenance of each bank < 100 < 75 Capital Funds them did not even meet the new capital [USD mn] requirement of MMK 20 bn (~USD 16 m) 1) Excluding foreign banks 2) Based on 1,190.90 MMK/USD conversion decreed in the New Financial Law. rate (as of Mar 31, 2016) Source: Roland Berger research
10 MYANMAR BANKING SECTOR 2025 The dominance of the top 3 private banks is of all branches in Myanmar and they have also reflected in the development of the added eight times more branches in the last banking branch network across the country. two years than the rest of the domestic banks Today, the top 3 banks own more than 50% put together (Figure 9). Figure 9: Bank expansion levels, 2013-2016 Branch network of top domestic private banks1), May 2016 Branches added per domestic bank1) [# branches] [Average # branches] March 2013 August 2014 Kanbawza Bank >350 Top 3 domestic private banks 31 More branches Top 3 = 54% 4x added by top Ayeyarwady Bank >150 Other domestic private banks 7 domestic of total private bank branches private banks State owned banks 4 Co-operative Bank >150 Myanma Apex Bank 74 August 2014 May 2016 Top 3 domestic private banks 60 Myawaddy Bank2) 37 8x Other domestic private banks 7 More branches added by top Other private banks3) >450 State owned banks 0 domestic private banks 1) Excluding foreign banks 2) As of Aug 2014, updated information not available 3) Other 19 domestic private banks Source: May 2016 – Roland Berger data, Mar 2013/Aug 2014 – GIZ, Public information, Roland Berger research Despite experiencing significant growth, it is However, even though the overall bank important to remember that Myanmar is still in branch density is low and can be expected to the early stages of development. There are increase with the development of GDP, approximately four bank branches catering to geographical coverage remains very uneven 100,000 citizens in Myanmar, which is with clear signs of overcapacity in some significantly lower than for its ASEAN peers areas. In Chin state, the ratio is less than 1 to (Figure 10). 100,000. In West Yangon, the ratio is close to Hong Kong levels (23 to 100,000) (Figure 11).
11 MYANMAR BANKING SECTOR 2025 Figure 10: Density of bank branch network, 2014 Figure 11: Branch density of domestic private [# branches per 100,000 capita] banks in Myanmar, May 2016 22.7 Tamu Muse Mandalay Det Khi Na 12.7 10.7 11.0 10.62) West Yangon (>20) East Yangon 5.6 Kawthoung 4.3 3.8 Number of domestic private bank3) branches per 100,000 capita Vietnam Myanmar1)Cambodia Malaysia Indonesia Thailand Singapore Hong Kong >10 5 - 10 3-4 1-2
12 MYANMAR BANKING SECTOR 2025 1.6 Foreign banks – The (restrained) elephant in the room While the (expected) entry of thirteen foreign the overall market is the scale of the capital banks (nine in 2014, four in 2016) is a recent they have committed to the market and thus development, it has already had a noticeable the potential future lending foreign banks impact on the overall market structure and is could provide. The entry of the foreign banks expected to result in more significant changes has almost doubled the equity available in the going forward. banking sector and with it, in theory, the lending capacity. One of the best indicators of the current and potential future relevance of foreign banks for Figure 12: Total banking equity – breakdown by type of bank Total banking equity, Mar 2016 [USD bn] List of foreign banks with domestic banking license 1 The Bank of Tokyo-Mitsubishi UFJ 2 Oversea-Chinese Banking Corporation 3 Sumitomo Mitsui Banking Corporation 4 United Overseas Bank 5 Bangkok Bank Public Company Foreign banks Domestic 6 Industrial and Commercial Bank of China 1.21) private banks 47% 1.32) 7 Maybank 8 Mizuho Bank 9 ANZ 10 Bank for Investment and Development of Vietnam 0.31) 11 State Bank of India3) 12 Shinhan Bank3) State owned banks 13 E.SUN Commercial Bank3) % Share of total banking equity 1) Exchange rate: 1,190.90 MMK/USD (as of Mar 31, 2016) 2) Includes foreign banks with preliminary licensing approval 3) Foreign banks with preliminary licensing approval (to enter by Nov 2016) Source: Roland Berger research and data Though this change in relative strength term, foreign banks have to focus on (foreign vs. domestic banks) may present a wholesale banking services for foreign temporary challenge for selected market corporates as well as developing partnerships participants, we consider the impact for the with domestic banks to service their domestic overall system to be overwhelmingly positive. corporate clients. Balancing the need to let local domestic banks develop their The entry of the foreign banks provides capabilities and grow further with the urgently needed capital for financing growth. obligation to finance the economy will be a Aside from that, foreign banks bring best delicate act for the CBM. Ultimately, practices to the market and are sound and relaxation in current lending restrictions and a stable institutions that can spearhead the closer working relationship between key introduction of new banking products domestic players and foreign banks are (together with local bank partners). While the inevitable. (See section 2 – Enabling the entry of foreign banks may be an opportunity banking sector transformation) for the overall sector and the top domestic banks to position themselves as reliable Looking ahead, Myanmar's banking sector is partners, the pressure on smaller banks to slated to grow. However, whether the sector find their place in this new environment will will be key in driving overall economic growth increase further. will depend on the extent of the reforms and actions taken by the CBM, the banks For the time being, the foreign banks have (domestic and foreign) and other received restricted licenses and the CBM has stakeholders in coming months and years. limited the scope of permitted business, notably based on client types. In the short-
13 MYANMAR BANKING SECTOR 2025 2. Enabling the banking sector transformation Before examining which key reforms and This covers retail payments with regulatory adjustments to put in place, it is provisions by the banking sector for worth bearing in mind the core functions the diversified and efficient means of banking sector requires to perform efficiently. payments to the general public (from card-based payments to bank transfers to 1. Mobilization of domestic savings e-money). It also involves the This requires an efficient deposit establishment of reliable payment gathering function, which relies on an systems/infrastructure for large value and absolute conviction among the public that interbank transactions. Irrevocability and speed of execution (same day) should be any institution duly approved by the the cornerstone of such systems. regulator will repay deposit balances at par and on demand (or agreed terms). In Compared to 5 years ago, improvements in other words, trust in the system. the banking sector are noticeable, with significant achievements and a certain 2. Channeling of savings through credit to amount of leapfrogging. For instance, CBM their most efficient use in the economy has developed – with international assistance This requires rigorous, objective and – a fully functional Real Time Gross impartial credit decision-making. An Settlement (RTGS) System, introduced understanding of risk-based credit standardized T-Bill auctions and practices and solid risk management dematerialized T-Bills as well as government policies are needed to ultimately ensure bonds held by banks, which all are registered borrowers can service their debt. This within a Central Collateral Registry managed promotes safety for depositors' money by the Central Bank. Last but not least, the within the banking system. In addition, CBM has given preliminary approval to 13 policy lending from government owned foreign banks to operate in the country and and sponsored institutions needs to obey smoothly managed their entry. strict mandates and guidelines. These Yet against the backdrop of an efficient, range from clear accounting and inclusive and modern banking sector as disclosure standards, to transparent described previously, a great deal remains to reflection of subsidy costs in public be done. Critical initiatives should be accounts, to independent governance launched in the short- and medium-term to and management structures. enable the successful transformation of 3. Safe, fast and reliable means of making Myanmar's banking sector. payments We see five critical initiatives that need to be implemented in the short- to medium-term: 2.1 Steer interbank market development The interbank market is the backbone of any securities market – it is the bedrock of all banking sector. In a nutshell, it allows banks other money and capital markets. with liquidity shortages to access funding or In Myanmar, most of the above is not yet banks with excess liquidity to invest and earn functional and until very recently (April 2016), returns. It can also be a conduit for the interbank lending and borrowing was not only transmission of CBM monetary policies and scarce, but discouraged by the regulations, ultimately – together with the government which (intentionally or not) promoted the use
14 MYANMAR BANKING SECTOR 2025 of central bank money for funding needs. This approval by the Ministry of Finance for foreign was a complete inversion of a sound banking banks to acquire government securities in market, where the interbank market should primary auctions as well as in secondary be the source of liquidity in the first instance markets. and central bank facilities only representing a A successful repo market can trigger appetite last resort, with differentiated interest rates for government securities, which in turn will reflecting this pecking order. provide an additional source of financing for The CBM issued new directives in April 2016 Myanmar's fiscal deficit. Domestic and foreign along with detailed operational guidelines banks will be more willing to acquire such encouraging interbank lending and borrowing securities if they can mobilize these interest in Kyat (Directive 26), relaxing collateral bearing instruments to access liquidity in the conditions and promoting free rate setting in interbank market. that market (interbank lending and borrowing Changes in regulation to foster the rate level were previously prescribed). development of the interbank market are very Although interbank lending in USD or other recent and little impact can be observed in foreign currencies has not been permitted to terms of market participants' behavior. avoid dollarization of the economy, a second Whether they will shift from previous directive (27) was issued allowing interbank practices such as cross-depositing rather swaps in USD with tenure of up to one year. than interbank lending or borrowing, start In our view, one final critical component is still transacting on several maturity horizons, or missing and should be introduced to actively engage in swaps and repo operations complete the range of instruments available will depend on the CBM. They must be able and bolster the interbank market: the to create a conducive regulatory environment repurchase agreement (repo) on government (a work in progress) and also to take a very securities. Not only will repo provide a safe, operational role to kick-start those practices, flexible and secured transaction option to including being counterparty to some market participants through the use of the transactions. CBM-operated RTGS and Collateral Registry, It will also require some flexibility from it will also provide the CBM with additional, international financial institutions until best flexible and indirect instruments to conduct practices can be implemented, which may not monetary operations. Repo tenders are the be possible from day one of operations and instrument or mechanism of choice used by may not be a prerequisite to initiate a central banks, at certain stages of their significant positive change in market respective development, to conduct open structure. A trial phase with tight monitoring market operations. could bring additional comfort as well as Beyond precise regulation and operational training to market participants and the guidelines defined by the CBM, one key step regulator to help foster the development of toward the implementation of such this critical element of a well-functioning transactions is needed. This is the formal banking sector in Myanmar. 2.2 Foster access to credit One of the commonly heard complaints about therefore need to carefully assess the the banking system is the difficulty for a vast creditworthiness of potential customers. They majority of economic agents to access credit. cannot and should not be expected to lend to anyone who asks for financing but lacks the To maintain a sound banking system, banks ability to repay. are expected to have responsible lending practices and appropriate risk management Nevertheless, the existing banking sector expertise. Private banks work for profit and practices and past regulation strongly limits
15 MYANMAR BANKING SECTOR 2025 access to financing for a potentially the country. This ensures stability so that creditworthy part of the population and some borrowing costs can be kept under control. adjustments are needed to promote more risk Nevertheless, some relaxation of the upper and reward based lending in the system. and lower limits for interest rates set by the CBM should be considered. A relaxation of eligible collateral rules and the widening of the credit spread (difference The historic cap on lending maturity of one between minimum deposit rate and maximum year has to be removed, providing the credit rate, currently set at 5% by the CBM) opportunity to develop multi-year lending would allow consumers with a higher risk practices and fostering the long-term financier profile, but still creditworthy, to borrow (banks role of banks in the economy. Securing to lend). longer maturity financing will help borrowers, notably businesses, by providing them with The new Myanmar Financial Institutions Law better visibility on the funding of their long- allows banks to provide unsecured loans term investments and making periodic (without collateral) and leaves it to the CBM installments more affordable. to rule on lending terms and define eligible collateral. Based on previous regulation and In the longer run, when the banking sector business practices, domestic bank lending has made more progress, the CBM may also was limited to secured transactions (foreign consider dedicated policies to incentivize banks have always been authorized to banks to lend more actively. For instance, provide unsecured lending in their license). In some countries such as Indonesia have set addition, eligible collateral was highly up penalty mechanisms for banks which do restricted, e.g. to land, building, gold and not sufficiently leverage their deposit base. gems and the recently added key agricultural Banks which do not put their deposits to use export goods. In practice, banks mostly lent in lending to the economy (i.e. banks with a against land and buildings, using a haircut low loan-to-deposit ratio) are required to hold ratio on the collateral value as high as 50% additional (costly) reserves at the central and, as such, behaved more like pawn shops bank. than long-term financiers. As for the remaining large unbankable part of Lending intermediation margins are key for the population, microfinance and policy banks to operate profitably and accept lending through dedicated state owned customers with higher risk profiles. Full institutions or government subsidized liberalization of interest rates is a complex schemes administrated by private banks process, usually requiring a staggered should be the preferred mechanism to grant approach, making sure the central bank has access to credit. These institutions require the necessary instruments to intervene and dedicated regulation, which is currently being monitor the market and the fiscal position of developed. 2.3 Build trust in the system Another much needed element in the policy The new Myanmar Financial Law passed mix to strengthen the banking sector is the early in 2016 imposes clear public disclosure building of trust. Trust in the system is obligations on banks, as it should be, for ultimately a matter of perception and a financial institutions seeking general public regulator can do much to improve perception. deposits. Here, the CBM should take a very strong stance to ensure those obligations are Although Myanmar banks do report on a met. After a limited grace period of e.g. six regular basis to the CBM, none to date months to allow banks to prepare their publishes audited financial statements – reports, the CBM should impose significant regularly and in an acceptable timeframe. penalties for lapses and potentially withdraw
16 MYANMAR BANKING SECTOR 2025 the license from banks unable to provide system, notably private banks, by the general audited financial statements in accordance public. Despite featuring the word insurance, with the law. this should not be placed, as it is today, under the responsibility of Myanma Insurance Similarly, the reporting by banks to the Agency, but rather administrated by a regulator is still very manual, paper-based dedicated agency or institution in close and error prone. Some lapses are not collaboration with the CBM. uncommon, but clear penalties or enforcement of penalties is lacking. The CBM Last but not least, setting up a Credit Bureau has recently initiated selected reporting in would provide lenders with the credit history electronic format for interbank transactions. of the borrowers and statistical information to Currently limited to interbank market assess their creditworthiness. It also could transactions, this should be rolled out to the introduce a more level playing field with all entire reporting needs of the CBM. This lenders accessing the same information and would be an opportunity to revisit the existing so driving the cost of borrowing down through information and data requested from banks, competition for less risky customers. modernize the process and reduce Eventually, it limits the presence of duplication of data requests which have nonperforming loans in the system as lenders unavoidably developed over the years. can take better informed decisions. The CBM should also quickly disclose Both a Credit Bureau and a Deposit selected aggregated information based on Insurance Agency will take time to implement the reports collected. For instance, disclosure and are medium-term goals, which can should target both market participants and contribute to strengthening the banking the general public via the CBM's website. system and increasing trust in it. But ultimately they are no substitute for strong The creation of a deposit insurance regulation, efficient banking supervision and mechanism financed by the banking sector banks' expertise. should be considered and studied as it could improve the perception of the strength of the 2.4 Increase capacity and autonomy of the central bank A strong, independent and efficient central policy role, the CBM has a key role to play in bank is key to foster growth in the economy the transformation of the banking sector. and develop a stable banking sector. Central The task is even more daunting considering banks play a vital role in today's advanced the capacity limitations the CBM is facing. economies and their role has amplified in the The CBM needs an appropriate human last 20 years. The same holds true resources and funding strategy for its throughout the region, where certain central activities and responsibilities. Both are yet to banks have been instrumental in helping their be developed. country bolster growth and foster the emergence of a strong banking sector since These are not minor adjustments but major 1997. injections of know-how, training, project management and execution skills to tackle In Myanmar, the CBM gained autonomy in the challenges ahead. The CBM should build 2013 through the Central Bank Law and had an overall transformation master plan based its financial sector supervision powers on previous recommendations from reaffirmed in the new Myanmar Financial multilateral institutions and current challenges Institutions Law earlier this year. It is identified. Such a plan will take time to yield expected to play a leading role in supporting results but should be initiated as soon as the transformation of the country's economy. possible. It should encompass: Beyond its monetary and exchange rate
17 MYANMAR BANKING SECTOR 2025 > A forward-looking plan for capacity modern central banks are usually large, building at least for the next 5 years with a distinct from the government's annual general 10-year target in mind budget procedure and, as a testimony to their > An exhaustive upskilling strategy for independence, approved unreservedly (they existing employees and identification of are, however, audited and controlled a training required and potential source for posteriori since they rely on public money). In the training including peer central bank some instances, central banks only inform the secondments, multilateral institutions, government of the budget they decide external providers themselves. > A recruiting approach including domestic It is critical that the budget of the CBM makes and international university grants, private accommodations for the significant role it is banks experienced hires, returnees designed to play. As per the current > Clear and attractive career paths procedure, it is vetted by the Ministry of Finance and the Parliament and there is a > A market based and competitive high likelihood that it could be restricted or compensation plan reduced in the overall efforts to curb Like all regulators in the world, the CBM will government spending. be in competition with the industry it regulates A proper funding strategy of the CBM should to attract talent and should be in a position to be put in place taking into consideration the offer attractive compensation and career investment required and the additional paths. Moving further from partial autonomy operational expenses that it will inevitably to full independence, the CBM should plan incur, either to recruit permanent staff or gradually to adjust its attractiveness as an temporary external technical assistance. The employer. funding could come from different sources. In the meantime, the CBM will need to rely Although the bulk of it should be borne by the significantly on external support from its state, ultimately, some fixed-term ASEAN peers and technical assistance from transformative projects could be funded from multilateral institutions to address immediate international donors and multilateral agencies capacity restrictions and possible lack of through development aid grants or loans. In experience. This too, should be planned in addition, if the CBM plays a more active role order for it to be discussed with potential in the interbank market, there will be an expertise providers and financial donors. opportunity to generate income that could be used to cover operational expenses. There is limited policy autonomy when there is limited financial autonomy. Budgets of 2.5 Reform state owned banks For a long time, state owned banks used to state owned banks; for products such as play an economically essential role. In a foreign currency transaction, state owned closed economy, they were the only providers banks were the only providers. Today, of certain banking services in the country, Myanmar's largest state owned banks due to political sanctions and limited operate as commercial banks. capabilities of the commercial banks. Their Without anticipating the decisions to be taken role, therefore, extended far beyond pure further to a detailed review of the various policy banks, extending credit to specific state owned banks' situation, a few key sectors of the economy or relaying actions are to be considered: government social programs. For instance, until very recently, state owned enterprises 1. Clarify their mandate to focus them on mandatorily had to bring their business to their policy-lending functions
18 MYANMAR BANKING SECTOR 2025 2. Return to the CBM their government In the event that a bank were to retain treasury operations and/or foreign selected commercial banking activities, it is currency reserve management functions essential to make sure it is on a level playing 3. Wind down their commercial banking field: no monopoly in any sector (as is de activities by transferring those activities to facto the case with agriculture loans); the commercial banks and/or closing them same regulatory constraints, ratios and down in a socially acceptable way supervision as private banks. In that case, carving out the activities into a dedicated 4. Adjust nonperforming loan books and legal entity would be advisable, to clearly capital requirements and consider separate them from the policy-lending merging institutions mandate. 5. Upgrade their governance, organization and process to internationally recognized The reform of state owned banks is a critical practices. This will require significant element in strengthening Myanmar's banking effort in a multi-year program, drawing on sector. It is going to require significant effort substantial technical assistance together and time. While the "what to do" might well be with investments in their infrastructure (IT identified quickly, the "how to do it" will be a systems) multi-year challenge. Takeaway box – Profiles of the four state owned banks: Myanma Economic Bank (MEB) has been the largest bank in Myanmar. It is the successor of the State Commercial Bank (SCB) established in 1954, which provided a wide range of commercial banking services across the country including saving deposit accounts, saving certificates, fixed deposits, current accounts, credit facilities, payment order, FOREX services and cross border trade services. Myanma Agriculture and Development Bank (MADB) is the legal successor of the State Agricultural Bank (SAB), established in 1953, which provided banking services in rural areas. It has been mandated to support the development of agricultural, livestock and rural socioeconomic enterprises in the country by providing banking services. For instance, it provides short- and long-term credit for crop production, salt production, livestock, fish and dairy farming to ~2 million customers. The MADB is authorized to make loans to state owned agricultural organizations, livestock organizations, corporations, private entrepreneurs, village banks, farmers and farm laborers. Since the 1990s, it has targeted the savings deposits of farmers by launching rural savings programs. Myanma Investment and Commercial Bank (MICB) was established in 1990 under the Financial Institutions of Myanmar Law (1990) and provides financial services to the private sector. The services encompass domestic commercial and investment banking services, including current deposit account, fixed deposit account, savings deposit account, internal remittances, loans and advances, and international banking services such as foreign currency current deposit accounts, foreign currency deposit account, foreign remittances, import and export. Myanma Foreign Trade Bank (MFTB) was established in 1990 under the Financial Institutions of Myanmar Law (1990). It is the legal successor of the Foreign Department of the State Commercial Bank, which focused on international trade. It offers a wide range of international banking services to its customers through its worldwide correspondent network of +260 banks in more than 50 countries. MFTB serves both private and government entities/individuals. Government departments and state owned enterprises keep their foreign exchange accounts with MFTB.
19 MYANMAR BANKING SECTOR 2025 3. Banking 2025: Unprecedented growth to spur sector shakeup Despite the challenges identified previously, While we believe this to be a realistic and our experience working in Myanmar on a achievable goal, we want to issue a word of daily basis leaves no doubt in our minds that caution that this "best-case scenario" is not a Myanmar does have the potential, the guaranteed development, but can only be the willingness and the people it takes to become result of a tremendous effort by all one of the most successful growth stories in stakeholders, including multinational recent history. Myanmar has the opportunity organizations and other external supporters. to leapfrog for the next ten years to a By 2025, Myanmar's banking sector may development level that will put it close to that have changed completely: of most ASEAN countries today. 1. Banking assets will have multiplied by a 2. Banking loans will have increased more factor of 8 to reach USD 247 billion (23% than tenfold to USD 164 billion (29% CAGR) CAGR) Figure 13: Total banking assets projection [USD bn] Figure 14: Total banking loans projection [USD bn] 247 164 +23% +29% 65 88 321) 132) 2015 2020E 2025E 2015 2020E 2025E 1) MMK 38 trillion converted to USD based on 1,190.90 MMK/USD rate (as of Mar 31, 2016) 2) MMK 15 trillion converted to USD based on 1,190.90 MMK/USD rate (as of Mar 31, 2016) Source: IMF, Central banks, Roland Berger research and projection
20 MYANMAR BANKING SECTOR 2025 3. More than 460 additional bank branches will 4. Employment in the banking sector will have have been opened, expanding the network to at increased to 180,000 persons (14% CAGR) least 2,200 bank branches nationwide Figure 15: Bank branch network projection [# branches] Figure 16: Banking employment projection ['000 persons] Traditional channel-led expansion – Unsustainable scenario considering the changes in customer behavior 4,400 180 Alternative channel-led expansion – Most realistic scenario since banking needs of +14% population in Myanmar may and 2,200 should be addressed via alternative channels (i.e. non-branch) 95 2,200 1,737 463 1,300 501) 70% 60% 40% 30% 20142) 20163) 2025E 2025E 2015 2020E 2025E (Scenario 1) (Scenario 2) Domestic private banks1) State owned banks Additional branches 1) Excluding foreign banks 2) As of Aug 2014 3) As of May 2016 based on Roland Berger data Source: 2016 – Roland Berger data, 2014 – GIZ, Public information, IMF, National Statistical Office, Roland Berger research and projection We currently expect asset growth of eight most bank branches follow a standardized times the current level, loan growth of thirteen concept (though some exceptions exist) times the current level, relatively limited providing basic transactional services. By branch network expansion with growth below 2025, we expect to find a variety of branch 30% and more than triple the employment models in Myanmar, from flagship concepts levels. We anticipate that a significant part of in Yangon to mini and mobile branches in 4 the sector's growth is going to be driven by more remote areas . corporate banking business. In addition, the While the development described here may sector will not just grow, but also go through a be a dream for any banker in more developed set of qualitative changes. For instance, we markets, for Myanmar's banks, these assume it will not be the number of branches that will have the most significant impact on changing the sector, but their type. Today, 4 Part of the reason why the anticipated increase in the number of branches will fall significantly short of asset growth is driven by the fact that we expect low touch mobile solutions to be in place to serve the lower mass segment
21 MYANMAR BANKING SECTOR 2025 changes present not just great opportunities, for addressing key initiatives will need to but also significant challenges in preparing for come from outside the banking sector, as it is the future. not possible to achieve growth at nine times the current levels using retained earnings The first and probably one of the most only or current shareholders' capital injection. challenging steps will be to find a way to increase capital levels. The additional capital Figure 17: Total banking equity projection [USD bn] Catch-up effect 25.2 Additional equity to support loan growth as banking-equity-to-loans catches up with regional peers2) 5.9 GDP growth effect Additional equity to support increased Normalization effect loans arising from Additional equity to GDP growth 13.5 support increased loans as lending normalize to levels of other developing country's banking sector1) 42% 2.83) 3.0 11% 47% 2015 2025E Domestic private banks State owned banks Foreign banks Additional equity 1) Banking-loans-to-GDP ratio of developing countries (40%) 2) Banking-equity-to-loans ratio of weighted average for Vietnam, Thailand, Malaysia today (15%) 3) MMK 3.4 trillion converted to USD based on 1,190.90 MMK/USD rate (as of Mar 31, 2016) Source: IMF, Central banks, Roland Berger research and projection With the realization that even the larger Defining a competitive retail banking banks will need to increase their capital – be strategy for the coming years will be it via IPO, capital injections by current owners essential. Any strategy should not just focus or private placement, or capital injection on increasing the numbers of customers, but during acquisitions – domestic private banks also start considering customer profitability can have only one goal from here on forward, and cost of acquisition. To do so, banks will and that is to professionalize all parts of their need to review current customer operations to become an attractive partner for segmentations, products and services as well potential investors. This has to include: as channel mix to identify profitable (or > Developing dedicated retail and corporate potentially profitable) segments and ways to banking strategies capture them. > Challenging current (and historic) Due to the currently limited number of processes and modernizing operations customers in classically attractive segments, > Developing a mobile banking value from mass affluent to high net worth proposition to fend off telco operators (or individuals, customer segmentation cannot benefit from cooperation) rely only on current assets and revenues but will have to consider future potential too. In addition to a forward looking segmentation,
22 MYANMAR BANKING SECTOR 2025 the channel mix and how to steer customers as specific customer needs to derive the most in this mix will be vital to ensuring profitability. suitable service portfolio. Based on the type of customer and its development stage, Banks will need to find answers to the banks will have to be prepared to offer question of how to service lower mass everything from basic investment and customers primarily via electronic and mobile financing products to solutions for liquidity channels, while making sure that the growing management, foreign business banking, and mass and more affluent segments can be in the medium- to long-term, corporate retained by leveraging branches and personal finance solutions. Addressing these needs interaction. In that respect, Myanmar banks and expectations will not just be challenging are facing a unique challenge that most of from a product creation perspective, but also their peers in other countries have thus far from a sales and distribution perspective. not faced, or are only starting to experience "Selling" more sophisticated products today, with the advantage of already having requires qualified specialists, a well- established operations. coordinated sales approach and support That challenge is competition not only from structures (tools and organization) to enable banks but also from telecommunications relationship managers to successfully take on operators and potentially other disruptive the task. service providers, given that here, more than On top of offering the right product mix and anywhere else in the world, the mobile phone having an effective go-to-market strategy that is to be the main point of entry to banking applies to retail and corporate banking, services for the majority of the population. Of having the right and modern operating the ~80% of the population who do not have model to deliver these services will be vital. a bank account, many (if not all) of them are With increasing scale, standardized expected to have a mobile phone by the end processes and automation are must-haves to of 2017; and the vast majority of those enable sustainable growth. In Myanmar, this phones will be smartphones, which banks might even be more important than in more could take advantage of to provide app-based developed markets, since qualified staff is services. Cooperation and coopetition with scarce. Having stable operating (especially telecommunications operators and FinTech credit) processes in place by allowing firms, dedicated app-based mobile and onboarding of new (if perhaps not fully banking services, agent networks and qualified) resources on a bigger scale is the partners, and aggressive customer only option. acquisition strategies are key components banks must consider in their quest to reach For most of the smaller banks, the question out to the millions of unbanked customers, will not be one of growth and market share who will rise to greater affluence and become but survival, plain and simple. Despite the the backbone of their clientele in the next fact that in other SEA markets, a fair number decades. of smaller banks coexist alongside a few top banks that generally capture more than 50% Besides retail banking focusing on network market share, we believe that this will not be expansion and new customer acquisition, a possible in Myanmar. The key reasons for corporate banking strategy may be even this are the overall limited size of the market more important. Asset growth in the initial (less than 4% of the Thailand market), years will likely not be driven by retail but by increasing minimum capital requirements, corporate customers, which requires a and an anticipated increase in cost and different approach to be successful. required sophistication to comply with To define a viable corporate banking strategy strengthening reporting and compliance beyond captive business and related parties standards. as is predominantly the case today, it will be important to understand the attractiveness of geographies, products and segments as well
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