MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...

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MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
MRO AMERICAS 2021
April 2021

Tom Cooper, Vice President
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
THIS PRESENTATION
INCORPORATES OLIVER
WYMAN’S 2021–2031
GLOBAL FLEET & MRO
MARKET FORECAST AND
2021 MRO SURVEY

BOTH OF WHICH ARE
AVAILABLE AT
OLIVERWYMAN.COM
ALONG WITH OUR RECENT
AIRLINE ECONOMIC
ANALYSIS
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
OLIVER WYMAN’S AVIATION, AEROSPACE & DEFENSE PRACTICE
IS THE LARGEST AND MOST CAPABLE CONSULTING TEAM
DEDICATED TO THE INDUSTRY

STRATEGY            RESTRUCTURING &     OPERATIONS
                    POST TRANSACTION    TRANSFORMATION
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
OLIVER WYMAN’S AVIATION, AEROSPACE & DEFENSE PRACTICE
IS THE LARGEST AND MOST CAPABLE CONSULTING TEAM
DEDICATED TO THE INDUSTRY

STRATEGY                             RESTRUCTURING &                        OPERATIONS
                                     POST TRANSACTION                       TRANSFORMATION
   Mega Trends & CEO agenda             Business turnaround & recovery         R&T and Engineering efficiency
   Market forecast & business plan      Cash management and financial          Sourcing & Procurement value
   rebaselining                         resilience
                                                                               Logistics & Supply Chain
   Aerospace Consolidation and          PMI & Carve-out                        optimization
   Mergers & Acquisition
                                        Program Recovery and JIP               Manufacturing & Industry 4.0
   Go-to-markets & new business
   models in Aerospace                  Footprint redesign & optimization      Digital Services &
                                                                               Aftermarket/MRO/RMU
   Climate & sustainable Aerospace      Target Operating Model &
                                        Workforce optimization                 Digital Transformation
   Innovation acceleration, CVC/VC
   & partnerships                       Change management,
                                        Empowerment & Leadership
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
IN 2019 WE ASKED IN THIS PRESENTATION IF A DOWNTURN WAS
ON THE WAY; OF COURSE, WE HAD NO IDEA WHAT WAS TO COME
                                 Over the next five years, which three factors are most likely
In the short term, various       to determine the direction of the MRO market?
global risks could impact the    % of participants who selected each response
growth of the commercial fleet
and MRO demand                      Passenger Demand                     54%                   71%

      Brexit                             Jet Fuel Costs                 53%                                      55%
                                                                                                                       50%
                                 Manufacturing and/or                           45% 44% 46%
                                                                        53%                                                  43%
      Fuel Prices                 supply chain capacity
                                                                                                     33% 35%
                                      Labor costs/labor
                                                                       45%
      Labor Shortage                          relations

                                    Political Conditions         29%
      Global Trade Wars
                                                                                 Passenger         Jet Fuel      Manufacturing
                                        Trade Relations    18%
                                                                                  Demand            Costs        and/or supply
      Rising Interest Rates                                                                                      chain capacity
                                                 Other     14%
                                                                                             MRO     OEM       Operator
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
THE GLOBAL IN-SERVICE FLEET WAS ~4,000 AIRCRAFT SMALLER AT THE BEGINNING
OF 2021 THAN IN 2019; LONG-TERM GROWTH IS FORECAST AT JUST 2.3 PERCENT
Global Commercial Air Transport Fleet Forecast                                        Global Commercial Air Transport MRO Forecast
By Aircraft Class/number of Aircraft                                                  By MRO Segment/US$ BN

                                                                                                                                       $115
40,000                                                           35,389      2.3%     $120                               $108                    3.1%
                                               31,294
           27,492                                                                     $100
30,000                                                                       -0.6%             $82                                               1.7%
                             23,714                                                    $80                    $68
                                                                             0.4%                                                                3.6%
20,000                                                                                 $60
                                                                             1.7%                                                                4.6%
                                                                                       $40
10,000                                                                       3.3%                                                                0.8%
                                                                                       $20
      0                                                                                 $0
            2019              2021              2025              2030      CAGR              2019         2021          2025          2030     CAGR
                                                                          2019-2030                                                           2019-2030
    Narrowbody         Widebody         Regional Jet        Turboprop                    Airframe     Engine        Component   Line

 Global MRO spend in 2021 is forecast to be 20% smaller than in 2019. Long-term growth is forecast to be
 3.1% driven primarily by engines and components; airframe is forecast to remain nearly stagnant over
 the next decade
Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
THE NORTH AMERICAN FLEET BEGAN 2021 WITH 1,000 FEWER ACTIVE AIRCRAFT THAN
2019; LONG-TERM GROWTH IS FORECAST TO BE JUST 1.2 PERCENT
North America Global Commercial Fleet Forecast                                        North America Global Commercial MRO Forecast
By Aircraft Class/number of Aircraft                                                  By MRO Segment/US$ BN

                                                                                                                      $24           $24
10,000                                                            9,190      1.2%     $25                                                     1.6%
                                                8,535                                         $21
            8,033
 8,000                        6,993                                          0.8%     $20                 $18                                 0.8%

 6,000                                                                       -0.8%    $15                                                     1.7%

 4,000                                                                       1.4%     $10                                                     2.5%

 2,000                                                                       2.0%      $5                                                     0.6%

      0                                                                                $0
            2019              2021              2025              2030      CAGR             2019         2021        2025          2030     CAGR
                                                                          2019-2030                                                        2019-2030
    Narrowbody         Widebody         Regional Jet        Turboprop                    Airframe     Engine     Component   Line

 The acceleration in the retirement of older aircraft and those deemed to be undesirable in a post-COIVD
 environment are forecast to slow long-term MRO growth in North America to just 1.6 percent as the
 region emerges from COVID with a younger, more efficient fleet
Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
FLEET & MRO FORECAST – AGENDA

01   Global Context and Recovery Scenarios

02   Fleet, Delivery, Production Forecast

03   MRO Forecast

04   MRO Survey Insights

05   Conclusion
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
01
GLOBAL CONTEXT AND
RECOVERY SCENARIOS
MRO AMERICAS 2021 April 2021 - Tom Cooper, Vice President - Oliver ...
THERE ARE FOUR PRIMARY DEMAND DRIVERS; DESPITE SECOND WAVE IMPACT IN
CERTAIN LOCATIONS, TRAVELLER SENTIMENT BECOMES INCREASINGLY IMPORTANT
Key air travel demand drivers

Epidemiological timeline                       Traveler sentiment                            Government restrictions                     Macro-economic impact
As vaccine roll-outs continue, herd            Increase in COVID cases significantly         Domestic travel likely to resume earlier.   The level of recessionary impact/damage
immunity is increasingly becoming a key        depresses travel demand. Travel               International travel likely to return in    affects return to travel.
target for recovery, with demand               sentiment recovers with a delay.              phases – “corridors”.
expected to follow                                                                                                                       Business travel likely to take longer to
                                               Dependence on government and health           Rapid & cheap testing can help reduce       recover than travel for personal reasons.
                                               authority guidelines.                         mandatory quarantine measures.

Number of new cases, k1
 400                                      Africa             Asia               Central/South America                Europe              Oceania                US

 300

 200

 100

    0
        Mar         Apr           May              Jun       Jul          Aug          Sep            Oct          Nov           Dec         Jan          Feb         Mar

Note: 1 – 7 Day Moving Average
Source: Oliver Wyman Pandemic Navigator
IN Q4 2020 OLIVER WYMAN CONDUCTED A SECOND GLOBAL SURVEY GAUGING TRAVELER
SENTIMENT IN REPRESENTATIVE GEOGRAPHIES
Asked consumers about their…                              Conducted in 9 countries               Monitored demographics

              Appetite to resume
              traveling
                                                                US                     Canada
                                                                                                 4,600          Survey respondents
                                                                                                                Who traveled by airplane
                                                                                                                at least once in 2019
                                                                UK                     Spain

              COVID-19 travel
              experiences                                       France                 Germany     24%   Ages 55+           11%
                                                                                                                            of total
                                                                                                                            have airline
                                                                Italy                  China
                                                                                                                            elite status
              Changes in lifestyle
              and travel preferences                            Australia                          56%   Ages 30–54

              Air travel and
              hospitality
                                                                                                                            21%
                                                          Survey 1 in early May 2020                                        of total
              preferences                                                                          20%   Ages 18–29         have hotel
                                                          Survey 2 in early October 2020                                    elite status
Source: Oliver Wyman Traveler COVID-19 Survey Edition 2
IN OCTOBER RESULTS, TRAVELERS INDICATED INCREASED COMFORT ACROSS ALL MODES
AND ACTIVITIES – AIR TRAVEL COMFORT INCREASED FROM 43% TO 50%
After outbreak ends and travel restrictions are lifted, how comfortable will you feel?
Percentage of respondents
                                                                                                                                                Comfort change since May (pts)

                      Take a flight                                                28%                   22%                 50%                             +7

                      Rent a car                                                 20%                 32%                      48%                           +10
   Transport
                      Take a long-distance train                                       32%                     29%                39%                        +8
    modes
                      Use public transportation                                           44%                        26%            31%                      +7

                      Use a rideshare                                                        46%                      27%            27%                     +8

                      Stay at a hotel                                            19%               24%                      56%                             +12

                      Dine at a restaurant                                       18%               26%                      56%                             +14

                      Attend concert / sporting event                                     44%                        24%            32%                      +8
   Activities
                      Attend convention / trade show                                     43%                         25%            32%                      +9

                      Take a bus tour                                                        45%                      26%            28%                    n/a

                      Take a cruise                                                          48%                      24%            28%                    n/a

                                                                                       Uncomfortable             Neutral          Comfortable
Note: N=4,630
Source: Oliver Wyman Traveler COVID-19 Survey Edition 2; Oliver Wyman analysis
ASM COMPARISONS YEAR-OVER-YEAR (FEB20/FEB21) HIGHLIGHT THREE DIFFERENT
SPEEDS OF RECOVERY AROUND THE WORLD
Percent change in capacity (ASMS),
February 2021/February 2020 (schedule date: 2/10/2021)
North America             -49.7%
                                                                                                                            World total
Canada                    -79.1%
US                        -46.6%                                                                                            Departures        -41.4%
                                                                                                                            Seats             -42.5%
Latin America             -51.5%
Caribbean                 -57.2%
                                                                                                                            ASM               -52.9%
Central America           -37.0%
South America             -57.3%

Europe                    -76.0%

Africa/Middle East          -59.5%
Africa                     -57.5%
Middle East                -60.2%

                                                14-day COVID-19 case notification rate per 100,000
Asia/Oceania              -36.3%
Asia                      -31.3%                       < 20.0          20.0 - 59.9          60.0 - 119.9   120.0 – 239.9
                                                                                                                           Map Provided By:
Oceania                   -72.7%                       240.0 - 479.9   480.0 – 959.9        > 960.0

Source: Source: OAG schedule data via PlaneStats.com
OLIVER WYMAN HAS DEVELOPED A PASSENGER REVENUE RECOVERY MODEL TO FORECAST
TIMING OF RECOVERY TO 2019 REVENUE LEVELS
Revenue recovery index: Global roll-up
Baseline (100%) represents 2019 industry revenue; worldwide results for currently impacted countries
Scenario outcomes                    Accelerated (mid-2022)                             Baseline (mid-2023)                                      Prolonged (early 2024)
                                     Outbreak with early vaccine, steady                Multi-wave outbreaks, vaccine in fall                    Large multi-wave outbreaks, no vaccine,
                                     recovery & GDP bounce-back                         2021, gradual recovery                                   slow recovery and GDP

120                                                           Expected vaccine
                                                              distribution
100
 80
 60
 40
 20
   0
    2019       Q1       Q2          Q3     Q4       Q1       Q2          Q3   Q4   Q1        Q2          Q3   Q4       Q1       Q2          Q3       Q4      Q1       Q2          Q3        Q4

                             2020                                 2021                            2022                               2023                                  2024

Implications                         Accelerated                                        Baseline                                                 Prolonged
                                     Shorter planning horizon, quick                    Multi-year horizon, more variable profile                Longer horizon & most variability;
                                     and predictable recovery                                                                                    requires maximum flexibility

Source: OW Pandemic Navigator, OW Forecasting and analysis                                                                                                        Less likely          More likely
02
FLEET, DELIVERY,
PRODUCTION FORECAST
THE GLOBAL IN-SERVICE FLEET CONTRACTED IN THE WAKE OF COVID-19, SEEING A
DECLINE OF 16% THROUGHOUT 2020
2020 Fleet Growth
By Event Type
                                                                                 ~2,500 aircraft that were in–
                                   -16%                                          service at the start of the year
                                                                                 remain in storage, minimally
                                                                                 offset by 500 aircraft that were
                         (6,557)                                                 in-storage at the start of the year
      27,884                                                                     and are now operational
  2020 In-Service   Aircraft Removals           1,966
      Fleet                               Aircraft Additions       23,293        Only 776 new aircraft were
                                                               2021 In-Service   delivered in 2020, a 44% reduction
                                                                   Fleet         from 2019 and 57% reduction
                                                                                 from 2018
IN 2020 THE GLOBAL FLEET SAW STRONG RECOVERY THROUGHOUT THE SUMMER, BUT
GROWTH SLOWED SIGNIFICANTLY OVER THE FOURTH QUARTER
Global In-Service Fleet Historical Growth
Count of Aircraft
                                                                          • After achieving a long-term
30,000                                                                      growth rate of 3.6% over the
                                            +4.2%                           past decade—4.2% over the past
25,000                                                                      five years—the global in-service
                                                                            fleet saw a decline of 55% in
20,000                                                                      April 2020
                                                                          • After most countries relaxed
15,000                                                                      lockdown measures, the global
                                                                            fleet saw strong rebound
10,000                                                                      growth, increasing by 56% from
                                                                            May through September
 5,000
                                                                           – Since that point, growth
                                                                             stagnated, averaging less than
    0
         10   11   12   13   14   15   16    17     18   19          21      1% month-over-month
                                                              2020
                                                                             through the end of the year
WITH A RECORD NUMBER OF RETIREMENTS IN 2020, THE MIX WAS HEAVILY SKEWED
TOWARDS WIDEBODY AIRCRAFT IN NORTH AMERICA AND WESTERN EUROPE
2020 Retirement Composition v Fleet Composition      1

By Class, Region
                                                                                      6%                              • Despite making up 1/3 of the
                                                                                                     17%                global fleet, the total Asia region
              41%
                                            58%                                                      13%                only made up 7% of total
                                                                                                     5%                 retirements in 2020
                                                                                     55%             6%
                                                                                                     5%
              35%                                                                                                     • In total, operators in North
                                            20%                                                      27%                America and Western Europe
                                                                                                                        made up over 80% of 2020
              24%                           22%                                      27%
                                                                                                     19%                retirements
        Retirements                         Fleet                              Retirements           Fleet              – This was driven by both age
                                                                                    Africa           Latin America        characteristics of those
               NB            WB            Others
                                                                                    Asia Pacific     Middle East          regional fleets and COVID-19
                                                                                    China            North America
                                                                                    Eastern Europe   Western Europe
                                                                                                                          impact
                                                                                    India

1. Some portion of 2020 retirements estimate; actuals may take up to 12 months to be reported
Source: Oliver Wyman Analysis/AviationWeek Fleet Discovery
REVISED IN-SERVICE FLEET FORECAST SHOWS A STRONGER REBOUND IN 2023, AND
CONFIRMS A STEADY RECOVERY AFTERWARDS; 9% GAP IN 2030 REMAINS
2019A-2030F Global in-service fleet size – incl. cargo and passenger fleet
# thousands of aircraft, as of Jan 31 each year
                                                                                                                                                                39.0
                                                                                                                                                    37.9
                                                                                                                    35.7          36.8
                                                                                                      34.6                                                      35.4
                                                                             32.3       33.4                                      33.2              34.3
                                                               30.4   31.2                            31.8          32.5
                                                                             30.7       31.3
                                                                      29.8
       27.8            27.8                                    27.5
                                                        23.7

                                                                                                                                  32.4              33.4        34.3
                                                                                        29.7          30.6          31.5
                                       12.7                           28.2   28.9

      2019           January           April            2021   2022   2023   2024       2025         2026           2027         2028               2029        2030

1. 2019 -2021 actual data, 2021 to 2030 forecast data
Source: Oliver Wyman analysis                                                 Actuals    Post-Covid 2021 Forecast      Post-Covid July ’20 Update          Pre-Covid Forecast
NEW AIRCRAFT PRODUCTION IS EXPECTED TO RECOVER TO 2018 LEVELS BY MID 2025,
WITH A DIFFERENT AIRCRAFT MIX
Annual Production and Deliveries
                                    2019 Forecast      Production      Deliveries             Deliveries
                                                                       (Undelivered1)         (Future Production)
2,400
                                                                                                                                            2,085   2,102
                                       Actuals                                                                                      1,972
                                                                                                                            1,899
2,000                                                                                                               1,804
             1,788                                                                                   1,726
                                                               1,637      1,633         1,629
1,600                       1,386                   1,404

1,200

                                     776
  800

  400

     0
              ’18            ’19           ’20      ’21         ’22        ’23          ’24           ’25           ’26     ’27      ’28     ’29     ’30

 Production and delivery levels will align by the end of 2024, as all excess inventory is fully cleared and
 progressively reintroduced into the market
1. Undelivered as of 12/31/2020
FLEET MIX DYNAMICS WILL CONTINUE TO EVOLVE OVER THE NEXT DECADE, WITHIN BOTH
NARROWBODY AND WIDEBODY PLATFORMS
Narrow-body fleet forecast 2020-2030F by platform                              Wide-body fleet forecast 2020-2030F by platform
# thousands of aircraft, as of January of each year                            # thousands of aircraft, as of January of each year
                                                             22.7

     Actual                               18.6        19.1                        Actual
                                18.1
                                                                    A320 neo                                                     787
  16.2                16.3                                          A320 ceo                                                     A350
                                                                                                                          6.6
            14.2                                                                                            6.1    6.3
                                                                    737 MAX                                                      777
                                                                                5.7                  5.7
                                                                    737 NG                                                       777X
                                                                                              5.0
                                                                    737 CL                                                       A330 ceo
                                                                                       4.4
                                                                    A220                                                         A330 neo
                                                                    C919                                                         767
                                                                    Other                                                        Other

  2020      2021      2022      2023      2024        2025   2030               2020   2021   2022   2023   2024   2025   2030

Source: Oliver Wyman Fleet & MRO forecast 2021-2031
SINCE THE APRIL BOTTOM, GLOBAL FLIGHT HOURS HAVE INCREASED AT AN AVERAGE
MONTHLY RATE OF 9% AND ARE NOW AT ~60% OF 2019 LEVELS
Monthly Flight Hours - Actuals
Pre v Post-COVID, millions

 7
                                                                  COVID-19 Impact                                               Flight hour to flight cycle ratios
                                                                                                                   2019 Avg
 6                                                                                                                              ratios have seen significant change
                                                                                                                                across all classes, with widebody
 5                                                                        -75%
                                                                                                 -49%
                                                                                                                                aircraft being affected most
 4                                                                                                                              significantly
                                                                                                 +9%

 3

 2

 1

 0
        J   F   M    A   M     J     J    A   S   O   N   D   J   F   M    A     M   J   J   A   S     O   N   D    J   F   M
                                   2019                                              2020
Source: AWIN ADSB Data, Oliver Wyman Analysis
03
MRO OUTLOOK
COVID-19 WILL CAUSE AN EROSION OF $132B IN GLOBAL MRO SPENDING OVER THE NEXT
DECADE COMPARED TO PRE-COVID EXPECTATIONS
2019A-2030F1 Global MRO spending
In billion $

                                                                                                                                     112         113
                                                                                                             107      109
                                                                                         100   102
                                                                    97    96
                                                   93

                                           73
                                                                                                             110      112            112         115
                                                                          104            108   108
                                                                   102
                                                   91
         83
                                           68
                          50

       2019             2020              2021    2022             2023   2024          2025   2026         2027      2028          2029         2030

1. 2019 actual data, 2020 to 2030 forecast data
                                                         Actuals          Total - Post-Covid     Total - Post-Covid          Total - Pre-Covid
Source: Oliver Wyman analysis                                             2021 Forecast          July ’20 Forecast           Forecast
ALL MRO SEGMENTS WERE IMPACTED BY COVID-19, WITH OVERALL DEMAND FACING A
39% DROP IN 2020 AND 17% DROP IN 2021 COMPARED TO 2019
2018A-2030F1 MRO spending by segment
US$ BN, by year
                                                                                                         114.7
                                    Covid-19                                                     108.5
                                                                                                                 • Engine MRO will increase share
                                 pandemic crisis                        102.0     104.1
                                                                                                                   to almost half of total MRO by
                               -17%                        90.7                                                    2030
                  82.9                                                                                   54.4
    79.3
                                                                        48.5      49.1
                                                                                                 52.3
                                                                                                                 • Airframe and engine MRO will
                                             68.4          40.3                                                    see recovery growth first,
                  37.3
    35.1                                                                                                           benefited by deferred
                               50.3          29.5
                                                                                                         23.0      maintenance events coming due
                                                                                  21.6           21.6

                  18.1
                                23.2                       21.3
                                                                        21.3
                                                                                                                   as aircraft re-enter service
    17.9
                                             16.2
                                                                                                         20.6
                                7.9                                     18.1      18.9           19.5
    14.1          14.6                                     16.2
                                             12.1
                                10.1
                  12.8                                     12.9         14.1      14.5           15.1    16.8
    12.1                        9.1          10.7

   2018          2019          2020         2021          2022         2023       2024           2025    2030

                                       Engine        Airframe         Component           Line
1.2019 actual data, 2020 to 2030 forecast data. Source: Oliver Wyman analysis
THERE IS A GREATER DOWNSIDE RISK IN THE LONG-TERM TO THE CURRENT BASELINE
MRO FORECAST
Global Commercial MRO Market Forecast
Forecast Scenarios, $BN
120                                                                                                • The current baseline case
                                                                                                     assumes continued progress
100                                                                                                  with vaccine distribution
                                                                                                   • An accelerated recovery scenario
 80                                                                                                  would see a much faster
                                                                                                     recovery in 2021 and 2022
 60                                                                                                • A prolonged MRO recovery
                                                                                                     scenario could occur with
 40                                                                                                  disruptions in vaccine
                                                                                                     distribution or efficacy
 20
          Accelerated    Baseline     Prolonged

  0
  2019   2020   2021    2022   2023    2024       2025   2026   2027   2028   2029   2030   2031
04
MRO SURVEY INSIGHTS
THE MAJORITY OF MRO SURVEY RESPONDENTS EXPECT MRO DEMAND TO RECOVER IN
2022, IN LINE WITH THE OLIVER WYMAN OUTLOOK
Airlines were asked: When will overall MRO demand                        MROs were asked: When will overall MRO demand
return to 2019 levels?                                                   return to 2019 levels?
                                    1H 2021                                                                      1H 2021
                           Unsure                                                                 2025 or later
                                              2H 2021                                                                  2H 2021
              2025 or later           2% 6%                                                                   5% 3%
                               8%
                           3%                                                                                      3%
                                                                                                                                 1H 2022
                                                                                       2024
              2024                                                                            22%                         18%
                         15%                              1H 2022
                                                    25%

                                                             2022: 42%                                                                     2022: 33%

                                                                                                                           15%
                                                                                                                                  2H 2022
                           25%
                                              17%
                     2023                                                                               33%
                                                2H 2022
                                                                                                     2023
Sample: 65 Respondents                                                   Sample: 60 Respondents

 Airlines were generally more optimistic with half of respondents expecting maintenance demand to
 recovery before 2023, compared to just 39 percent of MRO respondents
IMPACT TO U.S. MRO WORKFORCE HAS BEEN MODERATED BY SUPPORT PROGRAMS

Airlines and MROs were asked: what measures has your                         Government support has allowed US airlines to
company taken to respond to COVID?                                           avoid significant headcount reduction
                                                                                93%
                                                                                       89%            • In March 2020, the U.S passed
             Reduced Headcount                    31%           36%                                     the CARES Act with $25B in
           Parked/cannibalization                                                                       funding for airline payroll
                                            29%                47%
Airlines

                 of older aircraft                                                                      support
  Increased use of green time                      46%               21%
                                                                                                      • $15B in additional aid was
           Decreased inventories                        43%          17%                                passed in December 2020 that
                                                                                             40%        allowed airlines to return more
                                                                                                        than 32,000 employees that
                          Have not used      Used significantly                                         had been previously furloughed
                          Used moderately
                                                                                                      • Additional funding of $14B
             Reduced Headcount              43%                 37%                                     approved in March 2021
                                                                                                        extends support through fall
MROs

  Pursued more military MRO                                   26%     14%
                                                                                Reduced Headcount       2021
Expand outside of traditional                                                       by region
                                                                     9% 9%
            aerospace MRO
                                                               Rest of World       North America
                                                               Western
  Maintaining payrolls throughout the COVID crises gives the U.S.        Europe
                                                                  a leg up for upcoming labor challenges
A LACK OF INDUSTRY STABILITY AND MORE OUTSIDE COMPETITION HAS COMPOUNDED
ALREADY PRESENT LABOR CHALLENGES
US Civil Aviation Maintenance Employment, thousands of employees
      279               288              296
                                                        273
                                                                                  FAA Repair Station         Air Carrier        Parts Manufacturing/Distribution

                                                                             After growing 3 percent annually from 2018-2020, US maintenance
                                                                             employment saw an 8 percent decline over the last past year

     2018              2019              2020           2021
 Which are challenges in securing aircraft technicians                                          How is your company attracting/retaining aircraft
 over the next five years?                                                                      technicians?
     Lack of stability in the industry                  42%                 40%                                 Apprentice programs                      35%         24%
 Competition from other industries                       35%                40%                  Partnerships with technical schools                      37%            18%
        Lack of qualified applicants                    46%                 38%                             Increasing compensation                                28%     6%
Reduction in long-term labor supply                      55%                  29%               Internet-based recruiting platforms                                 22% 4%
                               Others                    57%                   29%                                             Others                                13%5%

      Little to no challenge       Moderate challenge         Somewhat to very challenging             Little to Moderately effective   Very effective   Extremely effective

  Apprentice and technical school partnerships were the key paths identified to increase AMT labor supply
EXPANDING DIVERSITY EFFORTS IS AN ADDITIONAL WAY TO ATTRACT CANDIDATES AND
IMPROVE THE LABOR SUPPLY, AS WOMEN REPRESENT ONLY 5 PERCENT OF AMTS
What are your company's goals in pursuing diversity                                   How would you rank your company on its progress
and inclusion efforts? (select top 3)                                                 toward diversity and inclusion goals?

                                                                                                     Excellent    None/little
                                                                                                           7%    12%

   76%
               60%
                          45%
                                                                                          Good 33%
                                      28%          23%
                                                               10%         9%
 Supporting Identify and Improve    Corporate-    Increase   A way to      Fulfill
diversity and develop     decision     wide      retention combat labor external                                       48%
 inclusion is leaders     making, requirements              shortages requirements                                           Average
  the right from within innovation,                                        with
 thing to do            and problem                                    customers or
                          solving                                       regulators

Only 10 percent of respondents view expanding diversity efforts as a way to combat labor shortages, and
only 23 percent view these measures as a way to increase retention
05
CONCLUSIONS
CONCLUSIONS

Global fleet and MRO long-term growth has         Labor availability will soon return as a
been negatively impacted                          critical challenge for MRO
• North America and other mature markets          • Reduced demand and payroll support
  are forecast to stagnate towards the end          programs have provided relief through
  of the decade                                     COVID-19
• International passenger demand is not           • Must overcome perceptions of instability
  expected to recover until 2024                    and competition from other industries
• There remains downside risk to both             • Apprenticeships, technical school
  domestic and international demand if              partnerships and expanding diversity
  there are disruptions in vaccine efficacy         efforts are key paths identified in
  and/or distribution                               addressing labor supply shortages

The smaller fleet that emerges from the           Airlines and MROs have shown incredible
pandemic in 2022 will be more lean and            versatility to mitigate the affects of a once-
efficient                                         in-a-century health crisis
• An acceleration of aircraft retirements         • Innovative use of fleet cycling and
  during the crisis has removed many older,         deferred maintenance have kept aircraft
  less desirable aircraft from the global fleet     flying
• Significant backlog of already produced         • Health and safety protocols have received
  aircraft is set to enter the fleet over the       the utmost attention and respect
  next two years                                    throughout the crisis
READ OUR LATEST FORECAST ON THE GLOBAL FLEET AND MRO SECTOR

Oliver Wyman and our parent company
Marsh & McLennan (MMC) have been
monitoring the latest events and are putting
forth our perspectives to support you clients
and the industries you serve around the world.
Read the latest Global Fleet and MRO Forecast
2021-2031 for more information.

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