Memorandum - City of Dallas

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Memorandum - City of Dallas
Memorandum

  DATE    October 30, 2020                                                           CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council

SUBJECT
          S&P Global Ratings Downgrades Love Field Airport Modernization Corp.
          General Airport Revenue Bonds Due to COVID-19 Pandemic – RATING ACTION

          Today, S&P Global Ratings (S&P) lowered its long-term rating to ‘A-’ from ‘A’ on the
          Love Field Airport Modernization Corp. (LFAMC) General Airport Revenue Bonds
          (GARBs) issued for Dallas Love Field Airport (DAL). The outlook remains negative.

          This downgrade follows a review by S&P at the end of March of this year in which the
          outlook was deemed negative and, “DAL, along with many other U.S. airport ratings,
          was placed on CreditWatch to reflect the material negative impact of the COVID-19
          pandemic on traffic levels, expected financial performance metrics, and overall credit
          quality.” S&P’s rating decision reflects the expectation that, “activity levels at DAL will
          be depressed, unpredictable, or demonstrate anemic growth due to the COVID-19
          pandemic and associated effects outside of management's control,” further based on
          their belief that, “a high degree of uncertainty exists regarding the trajectory of a
          recovery in aviation activity, complicating financial planning and increasing operational
          challenges”.

          The report from S&P notes that DAL entered the pandemic operationally and financially
          strong, with enplanements at an all-time peak, historically strong debt service coverage
          levels and good liquidity, however, “the enplaned passenger levels declined 39.1% to
          5.06 million in fiscal 2020 (ended Sept. 30) from 8.31 million in fiscal 2019, following
          depressed activity levels since March.” According to S&P, “enplanements improved
          from the most severe declines experienced in April and May, but remain materially
          depressed.” In spite of these challenges, S&P notes DAL’s credit strengths as an
          “important provider of air service in the expanding Dallas-Fort Worth-Arlington MSA,” in
          a “good liquidity position,” with a “very strong management and governance, reflecting
          an effective and experienced management team that has sufficiently managed risks and
          operations.”

          S&P’s assessment follows the assumption “among health experts,” that “the pandemic
          may now be at, or near, its peak in some regions but will remain a threat until a vaccine
          or effective treatment is widely available, which might not occur until the second half of
          2021.” As such, S&P “could revise the outlook to stable in the next two years with
          improved clarity on the trajectory of DAL's enplanement recovery and stabilization of
          activity levels,” evaluating if the airport's “ability to maintain financial metrics is
          achievable, sustainable, and consistent with the rating.”

                                                 “Our Product is Service”
                                            Empathy | Ethics | Excellence | Equity
Memorandum - City of Dallas
DATE    October 30, 2020

SUBJECT
          S&P Global Ratings Downgrades Love Field Airport Modernization Corp.
          General Airport Revenue Bonds Due to COVID-19 Pandemic – RATING ACTION

          Please find attached the report provided by S&P today. If you have any questions or
          need further information, please do not hesitate to contact me.

          M. Elizabeth Reich
          Chief Financial Officer

          Attachment

          c:   T.C. Broadnax, City Manager                                   Majed A. Al-Ghafry, Assistant City Manager
               Chris Caso, City Attorney                                     Jon Fortune, Assistant City Manager
               Mark Swann, City Auditor                                      Joey Zapata, Assistant City Manager
               Bilierae Johnson, City Secretary                              Dr. Eric A. Johnson, Chief of Economic Development & Neighborhood Services
               Preston Robinson, Administrative Judge                        M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
               Kimberly Bizor Tolbert, Chief of Staff to the City Manager    Directors and Assistant Directors

                                                                     “Our Product is Service”
                                                                Empathy | Ethics | Excellence | Equity
Memorandum - City of Dallas
Summary:
Love Field Airport Modernization
Corp., Texas; Airport
Primary Credit Analyst:
Scott Shad, Centennial (1) 303-721-4941; scott.shad@spglobal.com

Secondary Contact:
Todd R Spence, Farmers Branch (1) 214-871-1424; todd.spence@spglobal.com

Table Of Contents

Rating Action

Negative Outlook

Credit Opinion

Related Research

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                             OCTOBER 30, 2020 1
Memorandum - City of Dallas
Summary:
Love Field Airport Modernization Corp., Texas;
Airport
Credit Profile
Love Field Airport Modernization Corp AIRPORTS
  Long Term Rating                                      A-/Negative                           Downgraded, Removed from
                                                                                              CreditWatch

Rating Action
S&P Global Ratings lowered its long-term rating to 'A-' from 'A' on Love Field Airport Modernization Corp. (LFAMC),
Texas' general airport revenue bonds (GARBs) issued for Dallas Love Field Airport (DAL), and removed the rating
from CreditWatch, where it had been placed with negative implications Aug. 7, 2020. The outlook is negative.

DAL, along with many other U.S. airport ratings, was placed on CreditWatch to reflect the material negative impact of
the COVID-19 pandemic on traffic levels, expected financial performance metrics, and overall credit quality. For more
information, see "U.S. Airport Ratings Placed On CreditWatch Negative On Severe Passenger Declines And
Weakening Credit Metrics," published Aug. 7, 2020, on RatingsDirect.

Net airport system revenues, as made available by the city under a project financing agreement with the LFAMC,
secure the bonds. A debt service reserve fund funded to the lesser of the IRS maximum provides additional security to
bondholders. A rate covenant (1.25x debt service coverage [DSC] based on average annual debt service) is in effect, as
is an additional bonds test requiring that historical net revenues provide at least 1.1x DSC or projected net revenues
provide at least 1.25x DSC, respectively. We consider the bond provisions credit neutral.

As of October 2020, DAL had approximately $625.5 million in total debt outstanding, which includes $213.97 million in
general airport revenue bonds (GARBs), $407.46 million in Southwest bonds (revenue credit agreement), and $4.07
million in pension obligation bonds. All debt is fixed rate with no swaps or variable-rate debt outstanding.

Credit overview
The rating action and negative outlook reflect our expectation that activity levels at DAL will be depressed,
unpredictable, or demonstrate anemic growth due to the COVID-19 pandemic and associated effects outside of
management's control. In our view, the severe drop in demand has diminished DAL's overall credit quality and will
likely pressure financial metrics relative to historical levels. We view this precipitous decline not as a temporary
disruption with a relatively rapid recovery, but as a backdrop for what we believe will be a period of sluggish air travel
demand that could extend beyond our rating outlook horizon.

DAL entered the pandemic operationally and financially strong with enplanements at an all-time peak (8.31 million
enplaned passengers in fiscal 2019), historically strong DSC levels, and good liquidity. However, enplaned passenger
levels declined 39.1% to 5.06 million in fiscal 2020 (ended Sept. 30) from 8.31 million in fiscal 2019, following

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                            OCTOBER 30, 2020 2
Memorandum - City of Dallas
Summary: Love Field Airport Modernization Corp., Texas; Airport

depressed activity levels since March. Enplanements improved from the most severe declines experienced in April and
May, but remain materially depressed; August and September enplanements declined about 58% and 56%,
respectively, compared with 2019. In addition, we believe a high degree of uncertainty exists regarding the trajectory
of a recovery in aviation activity, complicating financial planning and increasing operational challenges. For additional
information, see "This Time Is Different: An Anemic And Uncertain Passenger Recovery Will Challenge U.S. Airports'
Credit Quality," Aug. 7, 2020, and "Activity Estimates For U.S Transportation Infrastructure Show Public Transit And
Airports Most Vulnerable To Near-Term Rating Pressure," June 4, 2020.

The rating reflects DAL's adequate enterprise risk profile and strong financial risk profile. Our forward-looking view
resulted from a weakening of DAL's market position assessment due to effects related to COVID-19, which in turn
lowered our enterprise risk profile assessment to adequate from strong. Under our criteria, market position is a primary
credit factor that incorporates activity level trends; passenger volatility; rate-setting flexibility; and additional
considerations outside of the operator's control, including health scares. Within our overall enterprise risk profile,
market position assessment is the highest-weighted factor (60%), followed by industry risk (20%), economic
fundamentals (10%), and management and governance (10%). Within our overall financial risk profile, we consider
such factors as financial performance (55% weight), debt and liabilities capacity (35%), and liquidity and financial
flexibility (10%). For additional information regarding our criteria, see "U.S. And Canadian Not-For-Profit
Transportation Infrastructure Enterprises: Methodologies And Assumptions," March 12, 2018.

Our revised market position assessment for DAL results in a lower-but-still-adequate overall enterprise risk profile.
This reflects our view of the airport's role as an important provider of air service within the region with strong historic
enplanement growth, as well as its position as a key component of Southwest Airlines Co.'s route system, supported by
a growing demand base, centered on the Dallas-Fort Worth-Arlington metropolitan statistical area (MSA). Tempering
our assessment is significant air carrier concentration, with Southwest at 94% of total enplanements in fiscal 2019;
local competition from Dallas Fort-Worth International Airport (DFW); and moderate exposure to connecting traffic
(about 32% of total enplanements). The financial risk profile is unchanged at strong overall, as we continue to evaluate
management's strategy and the shape of the traffic recovery along with the anticipated impact on financial metrics.
Our financial risk profile incorporates DAL's strong financial performance, with DSC of 1.85x in fiscal 2019 (S&P
Global Ratings-calculated; 5.57x GARB indenture coverage in fiscal 2019); moderate cost and debt structure ($10.27
cost per enplanement S&P Global Ratings-calculated; $77 debt per enplanement--all for 2019); debt-to-net revenues of
8.3x in fiscal 2019, with a manageable capital improvement plan and no additional near-term debt needs; and good
liquidity (estimated $42.9 million in unrestricted reserves in fiscal 2020) equal to 171 days' cash and 6.7% liquidity to
debt using 2019 expenditure and debt figures.

We anticipate financial performance (DSC) in fiscal years 2020 (based on preliminary estimates) and 2021 will be
lower than in recent years. Existing liquidity in concert with mitigation measures taken thus far to reduce expenditures,
and the $53.8 million in Coronavirus Aid, Recovery, and Economic Security (CARES) Act funding will allow DAL to
weather the near-term activity declines. Management applied $24 million of CARES Act money in fiscal 2020 with $4
million allocated to capital projects, $10 million to debt service requirements, and $10 million to operations and
maintenance (O&M). The remaining balance will be used in fiscal 2021 to offset revenues losses from COVID-19 and is
expected to be applied to debt service requirements and O&M. In response to COVID-19, DAL provided

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                               OCTOBER 30, 2020 3
Memorandum - City of Dallas
Summary: Love Field Airport Modernization Corp., Texas; Airport

concessionaires relief with contracts adjusted to a percentage of rent, and also provided three months of rent
abatement to rental car providers that did not receive any federal aid. Furthermore, DAL's skilled management team
continues to implement measures to reduce expenses, defer capital spending, and manage rental car and
concessionaire relief. Although estimated revenue impacts to DAL appear to be manageable at this time, the projected
effects on future key financial metrics are subject to considerable uncertainty, in our view. We could weaken the
financial risk profile if enplanements remain depressed for an extended period, further pressuring financial metrics,
including DSC (S&P Global Ratings-calculated) and debt-to-net revenue.

Key credit strengths, in our opinion, are DAL's:

• Role as an important provider of air service in the expanding Dallas-Fort Worth-Arlington MSA, along with its
  position as a key component of Southwest's route system with strong historical enplanement growth prior to the
  COVID-19 pandemic. Tempering our assessment is significant air carrier concentration, competition from DFW,
  and moderate exposure to connecting traffic;

• Good liquidity position, with $42.9 million in estimated unrestricted reserves in fiscal 2020 (unaudited) providing
  171 days' cash on hand and 6.7% liquidity to debt based on 2019 figures, bolstered by an infusion of CARES Act
  funds that DAL expects to deplete in fiscal 2021;

• Large and economically vibrant service area, which encompasses the Dallas-Fort Worth-Arlington MSA
  (fourth-largest MSA in the U.S.), supported by a large and growing population base, good economic activity as
  measured by GDP per capita, and ample employment opportunities despite the spike in unemployment resulting
  from COVID-19; and

• Very strong management and governance, reflecting an effective and experienced management team that has
  sufficiently managed risks and operations, as demonstrated by steady financial and operational performance during
  periods of significant growth.

Key credit weaknesses, in our opinion, are DAL's:

• Exposure to potentially prolonged weak or unpredictable enplanement levels as a result of COVID-19 outbreaks and
  lingering associated effects (such as the pandemic-induced recession, shifts in travel restrictions, stay-at-home and
  social distancing restrictions, or behavioral changes with respect to air travel), making effective financial budgeting
  and planning challenging;

• Constrained cash flow generation ability as a result of severe enplanement declines related to factors outside of
  management's control, pressuring financial metrics; and

• Significant airline concentration, with Southwest (BBB/Negative), its largest carrier, accounting for approximately
  94% of total enplanements in fiscal 2019.

Environmental, social, and governance (ESG) factors
Our rating action reflects health and safety risks posed by the COVID-19 pandemic and its impact on passenger
activity due to mobility restrictions and behavioral changes related to travel, which we view as a social factor within
our ESG factors, resulting in significant operating and financial pressures for the airport. We analyzed DAL's risks
related to environmental and governance factors, and consider them to be in line with our view of the standard for the
airport sector. We will continue to evaluate these risks as the situation evolves.

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                          OCTOBER 30, 2020 4
Memorandum - City of Dallas
Summary: Love Field Airport Modernization Corp., Texas; Airport

Negative Outlook
Downside scenario
We could lower the rating if we come to believe that DAL's enplanements will remain materially depressed for longer
than we expect, negatively affecting financial metrics for an extended period.

Return to stable scenario
We could revise the outlook to stable in the next two years with improved clarity on the trajectory of DAL's
enplanement recovery and stabilization of activity levels. When making this assessment, we will evaluate if the
airport's ability to maintain financial metrics is achievable, sustainable, and consistent with the rating.

Credit Opinion
S&P Global Ratings acknowledges a high degree of uncertainty about the evolution of the pandemic and its effect on
the economy and air travel. The consensus among health experts is that the pandemic may now be at, or near, its peak
in some regions but will remain a threat until a vaccine or effective treatment is widely available, which might not
occur until the second half of 2021. We are using this assumption in assessing the economic and credit implications
associated with the pandemic (see our research here: www.spglobal.com/ratings). As the situation evolves, we will
update our assumptions and estimates accordingly.

The U.S. economy has begun what looks to be a long, difficult journey to recover from its pandemic-induced slump.
With consumer spending proving largely resilient through the summer of 2020 (helped by federal fiscal stimulus) and
unemployment--while still notably high--softening a bit more than S&P Global Economics had forecast, third-quarter
GDP is poised for a steeper rebound than many market participants expected. S&P Global Economics expects a 29.5%
bounce in third-quarter U.S. GDP (6.7% annualized rate), although that will only partially offset the massive losses in
the first half of the year. Our current economic forecasts anticipate ending 2020 at a negative 4.0% real GDP growth
rate in 2020 and rebounding to a slower growth phase heading into 2021 with 3.9% estimated for next year, down from
5.2% in June's economic forecast and weaker than our previous 2021 estimate of 6.2%. The unemployment rate
declined to 8.4% in August from its post-1947 record high of 14.75% (in April 2020); however, S&P Global Economics
doesn't expect the unemployment rate to reach its pre-pandemic level until mid-2024. Our economic forecasts and
macro credit implications associated with the pandemic assume a vaccine or effective treatment is widely available in
the second half of 2021. As this sluggish recovery unfolds, three big risks remain: no coronavirus vaccine yet available
as the country heads into flu season, a lack of new fiscal stimulus, and trade tensions with China on the rise. (See
"Economic Research: The US Economy Reboots, With Obstacles Ahead," Sept. 24, 2020.)

Related Research
• Through The ESG Lens 2.0: A Deeper Dive Into U.S. Public Finance Credit Factors, April 28, 2020

Certain terms used in this report, particularly certain adjectives used to express our view on rating relevant factors, have specific meanings ascribed

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                                                  OCTOBER 30, 2020 5
Memorandum - City of Dallas
Summary: Love Field Airport Modernization Corp., Texas; Airport

to them in our criteria, and should therefore be read in conjunction with such criteria. Please see Ratings Criteria at www.standardandpoors.com for
further information. Complete ratings information is available to subscribers of RatingsDirect at www.capitaliq.com. All ratings affected by this rating
action can be found on S&P Global Ratings' public website at www.standardandpoors.com. Use the Ratings search box located in the left column.

WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                                                  OCTOBER 30, 2020 6
Memorandum - City of Dallas
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WWW.STANDARDANDPOORS.COM/RATINGSDIRECT                                                                                                       OCTOBER 30, 2020 7
Memorandum - City of Dallas
Memorandum

  DATE    October 30, 2020                                                             CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council

SUBJECT
          Amendments to Chapter 5, “Aircraft and Airports,” and Chapter 47A,
          “Transportation for Hire,” of the Dallas City Code

          On November 11, 2020, the Department of Aviation will seek City Council approval to
          amend Chapter 5, “Aircrafts and Airports,” and Chapter 47A, “Transportation-for-Hire,” of
          the Dallas City Code.

          The amendments to these chapters will seek to
             a) Revise definitions
             b) Meet recommendations provided to the Department of Aviation by the City Auditor
             c) Ensure agreement among the transportation-for-hire services at the state and
                local level
             d) Increase the international arrival fees due to a 35 percent increase by the Federal
                Government’s Customs Border Protection in their fees
             e) Adhere to recommendations proposed by Transportation-for-Hire stakeholder

          The Department of Aviation conducted stakeholder meetings with the transportation-for-
          hire partners. They requested an adjustment of the insurance requirements that are
          equitable to market competition on the state and local level, and that the Department of
          Aviation remove language associated with transportation network companies that are
          currently governed by the State of Texas.

          On August 24, 2020, the City Auditor briefed the Government Performance and Financial
          Management Committee and recommended that the Department of Aviation perform
          verification on at least 25 percent of the transportation-for-hire company’s websites on a
          quarterly basis, establish data sharing agreements with transportation network
          companies to obtain detailed airport trip fee activity reports, and request airport trip fee
          reports with sufficient information to perform revenue assurance analysis.

          The Department of Aviation conducted a holistic review of these chapters and discovered
          that specific activities, regulations, and practices were no longer applicable. Therefore,
          efforts were made to modify and streamline language to be current with activities,
          regulations, international fees, and practices of a public airport the size of Dallas Love
          Field in the aviation industry.

          Other changes contained in the proposed ordinances include, but are not limited to,
          changes to definitions, enforcement, policy, fees, and special events.

                                                   “Our Product is Service”
                                              Empathy | Ethics | Excellence | Equity
DATE       October 30, 2020
SUBJECT
           Amendments to Chapter 5, “Aircraft and Airports,” and Chapter 47A,
           “Transportation for Hire,” of the Dallas City Code

           The following is a breakdown of amended fees for Chapter 5, “Aircraft and Airports”:
                           INTERNATIONAL                                                            FY 19-20                 FY 20-21
                            ARRIVAL FEES                                                            (Current)                  (New)
          Transport Category (more than 100,000 lbs.)                                                $750.00                 $1,050.00
          Large Turbine (more than 40,000 to 100,000 lbs.)                                           $500.00                  $700.00
          Medium Turbine (12,500 to 40,000 lbs.)                                                     $400.00                  $560.00
          Light Turbine (less than 12,500 lbs.)                                                      $250.00                  $350.00
          Twin Engine Reciprocal Propeller                                                           $100.00                  $140.00
          Single Engine Reciprocal Propeller                                                          $75.00                  $105.00
                       TRANSPORTATION SERVICE                                                       FY 19-20                 FY 20-21
                                     FEES                                                           (Current)                 (New)
          Certificate of Registration                                                                 $0.00                   $30.00
          Transportation Services Decal                                                               $15.00                   $15.00
          Trip Fee Entry (Pick-Up)                                                                     $2.50                    $2.00
          Trip Fee Exit (Drop Off)                                                                     $0.00                    $2.00

           The following is a breakdown of amended fees for Chapter 47A, “Transportation-for-Hire”
           (TFH):
                          TFH SERVICE                                                 FY 19-20                 FY 20-21
                              FEES                                                    (Current)                  (New)
          Application Permit                                                           $133.00                   $0.00
          Operating Authority Permit                                                   $278.00                 $1.000.00
          Vehicle Permit                                                                 $3.00                  $30.00
          Driver Permit                                                                 $53.00                  $76.00
          Driver Permit – Duplicate                                                     $0.00                   $50.00

           If you have any questions or concerns, please contact Mark Duebner at 214-670-6077.

           Majed A. Al-Ghafry, P.E.
           Assistant City Manager

    c:     T.C. Broadnax, City Manager                                           Jon Fortune, Assistant City Manager
           Chris Caso, City Attorney                                             Joey Zapata, Assistant City Manager
           Mark Swann, City Auditor                                              Dr. Eric A. Johnson, Chief of Economic Development and Neighborhood Services
           Bilierae Johnson, City Secretary                                      M. Elizabeth Reich, Chief Financial Officer
           Preston Robinson, Administrative Judge                                M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
           Kimberly Bizor Tolbert, Chief of Staff to the City Manager            Directors and Assistant Directors

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                                                                    Empathy | Ethics | Excellence | Equity
Memorandum

   DATE   October 30, 2020                                                            CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council
SUBJECT   Dallas Housing Acquisition and Development Corporation (DHADC) Update

          Summary

          As we start a new fiscal year, staff would like to provide an update on DHADC
          activities, specifically inventory, acquisitions, staffing and challenges. The last 6
          months have provided a number of challenges for DHADC partners and city staff as
          adjustments are made to account for COVID. The Housing Department is designated a
          Phase 3 return-to-work department and staff continues to primarily work from home
          with plans to return to City Hall at the end of the calendar year. In light of continuing
          COVID-related staff shortages and changing work priorities our partners are
          experiencing, we continue to explore solutions to assist in their efforts and remedy
          our obstacles in creating new affordable housing stock in Dallas.

          DHADC Inventory:

             •   In the Fiscal Year 2019-2020, 33 affordable housing units were completed and
                 sold to income eligible homebuyers through the Land Bank Program. These
                 housing units were completed in an average time of 128 days and sold in an
                 average time of 33 days with an average sales price of $185,105. The average
                 size of the housing units sold was 1,929 square feet. Currently, the Land Bank
                 Program has 53 housing units under construction or pending permits to start
                 construction. Staff anticipates an additional 39 housing units to start construction
                 in Fiscal Year 2020-2021.

          DHADC Acquisitions:

             •   Staff has referred 300 properties to Linebarger, Goggan, Blair and Sampson for
                 foreclosure consideration as the first step in the acquisition process for DHADC
                 inventory lots. In addition, 145 properties have been “cleared” by Linebarger
                 Goggan and referred to Republic Title for their assessment and of those, 125 have
                 been referred to Terracon for a Limited Environmental Site Assessment. Staff
                                                  “Our Product is Service”
                                             Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Dallas Housing Acquisition and Development Corporation (DHADC) Update

                  intends to refer an additional 50 properties to Linebarger Goggan by the end of
                  next month. On September 15, DHADC staff was notified by Linebarger Goggan,
                  “we resumed filing lawsuits in June and the court hearings resumed in July. The
                  Sheriff’s office conducted a tax sale in July, however, the sales scheduled for
                  August – October were cancelled. The Sheriff’s office has confirmed that the
                  private sales to the land bank will move forward as planned starting in December”.
                  Therefore, DHADC staff along with our service providers, will continue with the
                  preparation of the identified lots for acquisition to be ready for filing when the
                  County resumes normal business operations.

          DHADC staff recently visited a Hedgestone Investments project, 2822 Pennsylvania, currently under construction on a
          Land Bank lot with Councilman Bazaldua to provide program updates. This project is approximately 1900 square feet
          and will sell for approximately $180,000 to a prospective homebuyer in the 81-115%AMI range.

                                                           “Our Product is Service”
                                                      Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Dallas Housing Acquisition and Development Corporation (DHADC) Update

          DHADC staff recently visited a Hedgestone Investments completed project, 2314 Wilhurt, as part of the program’s
          compliance review. This project is 2007 square feet and is expected to be sold for approximately $189,000 to a
          prospective homebuyer in the 81-115% AMI range.

          DHADC Staffing:

              •   As you are aware the DHADC is supported by Housing staff and the number of
                  individuals dedicated to the Land Bank Program has been reduced over the last
                  year to 2, Land Bank Manager, Albert Gonzalez and Housing Project Coordinator,
                  Alisha Palma. In addition, we have since undertaken a new program, the Land
                  Transfer Program and soon will also be overseeing the Community Land Trust
                  Program. Temporary help was authorized to support the additional workload and
                  this individual came on board Monday, October 26, 2020.

                                                          “Our Product is Service”
                                                     Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Dallas Housing Acquisition and Development Corporation (DHADC) Update

          DHADC Improvements:

               •     The past several months have brought on some unique challenges as most of the
                     internal and external work groups which assist DHADC in the sale and compliance
                     of vacant lots have shifted their processes to accommodate COVID cautionary
                     measures. DHADC staff has implemented changes and continually looks for more
                     solutions to address impediments to our processes. First, all monetary transactions
                     to and from DHADC are now conducted by wire transfer or ACH. Staff has
                     renegotiated all banking fees with Chase to account for the increased volume in
                     such transactions. Secondly, through a third-party service provider, DHADC staff
                     now files all Dallas County legal documents related to the properties DHADC sells
                     or services electronically. Third, DHADC now has a signed MOU with Dallas Water
                     Utilities to clear any City liens on DHADC properties within 48 hours. This also
                     included staff training on the Dallas Water Utilities SAP operating system to
                     research City liens on DHADC properties. Lastly, DHADC staff created an
                     expedited approval of release of reverters and partial release of liens with the more
                     active Title Companies to reduce the closing time for prospective homebuyers.

          Should you have any questions or require any additional information, please contact
          myself or David Noguera, Director, Department of Housing & Neighborhood
          Revitalization, at David.Noguera@DallasCityHall.com or 214-670-3619

          Dr. Eric A. Johnson
          Chief of Economic Development and Neighborhood Services

    c:    T.C. Broadnax, City Manager                                           Jon Fortune, Assistant City Manager
          Chris Caso, City Attorney                                             Joey Zapata, Assistant City Manager
          Mark Swann, City Auditor                                              M. Elizabeth Reich, Chief Financial Officer
          Bilierae Johnson, City Secretary                                      M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
          Preston Robinson, Administrative Judge                                Directors and Assistant Directors
          Kimberly Bizor Tolbert, Chief of Staff to the City Manager
          Majed A. Al-Ghafry, Assistant City Manager

                                                                        “Our Product is Service”
                                                                   Empathy | Ethics | Excellence | Equity
Memorandum

  DATE    October 30, 2020                                                            CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council
SUBJECT   Dallas Housing Finance Corporation Agenda Notifications & Public Comment

          This memo addresses questions raised at the October 26, 2020 Housing &
          Homelessness Solutions Committee concerning the Dallas Housing Finance
          Corporation’s (DHFC) policy for posting agendas and time allotment for public comment.

          Policy for Posting Agendas
          As with all City Boards, Commissions, and Committees, the DHFC is required to adhere
          to the Texas Open Meetings Act (TOMA) when conducting Board of Directors meetings.
          Amongst other requirements, the DHFC must post its agenda no less than 72 hours prior
          to the time of the meeting. Per TOMA, the agenda must also be posted in a place readily
          available to the public at all times. The DHFC has historically posted its agendas with the
          City Secretary’s Office (CSO) wherein the agenda was physically posted at City Hall and
          on the CSO’s website. In addition, the DHFC has recently begun posting current and past
          agendas and minutes of the DHFC Board of Directors meetings on the Department of
          Housing and Neighborhood Revitalization’s (HNR) website.

          The Board of Directors meets every second Tuesday of the month at 12:00PM. This
          provides consistency to the public, community and Board of Directors in planning,
          receiving, and reviewing the meeting agenda. The DHFC’s scheduled meeting time, the
          second Tuesday of the month at 12:00PM, is made public and posted on the CSO website
          as well as the HNR website. The posted agendas provide information on how the public
          can participate in the Board meeting. Due to COVID-19, the DHFC has conducted its
          Board of Directors meetings virtually via Microsoft Teams. A dial-in number is also
          provided for residents that may not have access to the internet to participate in the
          meeting.

          From time to time, a meeting must be cancelled due to scheduling conflicts with other City
          functions such as the recent Tuesday meeting of City Council on October 13, 2020. In
          this event, the DHFC will post an agenda informing the public that the meeting is cancelled
          no less than 72 hours prior to the normally scheduled meeting. A special called meeting
          may also be conducted from time to time to reschedule a cancelled meeting or to approve
          or authorize necessary DHFC business. Any special called meeting is subject to TOMA
          and must be posted no less than 72 hours prior to the meeting.

                                                  “Our Product is Service”
                                             Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Dallas Housing Finance Corporation Agenda Notifications & Public Comment

          Concerns were raised that the 72-hour posting window did not provide the public with
          enough time to review and prepare comment. However, the 72-hour window required by
          law is necessary when preparing and planning the agenda of a DHFC Board of Directors
          meeting. The DHFC actively manages 5 properties, is in the process of constructing 3
          new properties, and working to close on additional properties by the end of the year. The
          DHFC consistently has business items that must be attended to by the Board of Directors
          that are unknown to Staff and the Board of Directors within hours of the 72-hour posting
          deadline. Items such as Board authorization of replacement reserve draws for emergency
          HVAC spending, authorization of budget amendments to partnership properties, or even
          a briefing regarding potential security concerns may need to be added to the agenda at
          the last minute. While posting the agenda in advance of the 72-hour window would
          provide more opportunity for review, it would not be in the best interest of the DHFC to do
          so.

          Understanding that the community would be most interested in commenting on the
          development of affordable housing and not its day-to-day business matters, the DHFC
          requires that any applicant for a bond inducement and/or partnership meet with the
          neighborhood associations/organizations in the area of the proposed development. Staff
          directs applicants to the exhaustive neighborhood association map on Planning and
          Urban Design’s website as well as Council Liaisons and Staff to identify such
          neighborhood associations/organizations in the vicinity of the development site. These
          community meetings provide a much more interactive venue for residents to ask
          questions and provide their comments directly to the applicants and Staff.

          Time Allotment for Public Comment

          Questions were also raised over the amount of time the DHFC makes available for public
          comment at its Board of Directors meetings. While the October 19, 2020 special called
          meeting of the DHFC Board of Directors meeting limited public comment to 1 minute, the
          DHFC Board of Directors normally allows 3 minutes of public comment - mirroring
          the allowance provided by City Council. Time was limited to 1 minute on this occasion
          due to the fact that there were 3 applications for preliminary bond inducements and
          partnerships under consideration. In order to provide for ample time for Board
          discussion of the proposed developments, public comment time was limited to 1
          minute.

          The DHFC Board of Directors is made up of dedicated volunteers with full-time jobs
          that rely on a set meeting duration and schedule to properly plan for their service
          commitment. The DHFC Board of Directors welcomes public comment and typically
          provides 3 minutes of comment time; however, for the sake of the Board’s availability
          and to allow for proper             “Our Product is Service”
                                             Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Dallas Housing Finance Corporation Agenda Notifications & Public Comment

          deliberation on the agenda items, it was Staff’s determination (with DHFC Officer
          approval) to limit the public comment time to 1 minute per resident at the October 19
          meeting. The DHFC fully intends to resume allowing 3 minutes of public commentary at
          its future meetings as was the case when there was robust community participation at the
          August 11, 2020 DHFC Board of Directors meeting.

          Should you have questions or concerns, please contact David Noguera, Director at 214-
          670-3619 or david.noguera@dallascityhall.com.

          Dr. Eric A. Johnson
          Chief of Economic Development and Neighborhood Services

    c:    T.C. Broadnax, City Manager                                           Jon Fortune, Assistant City Manager
          Chris Caso, City Attorney                                             Joey Zapata, Assistant City Manager
          Mark Swann, City Auditor                                              M. Elizabeth Reich, Chief Financial Officer
          Bilierae Johnson, City Secretary                                      M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
          Preston Robinson, Administrative Judge                                Directors and Assistant Directors
          Kimberly Bizor Tolbert, Chief of Staff to the City Manager
          Majed A. Al-Ghafry, Assistant City Manager

                                                                        “Our Product is Service”
                                                                   Empathy | Ethics | Excellence | Equity
Memorandum

  DATE    October 30, 2020                                                                CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council
SUBJECT   Housing Department Performance Measures Update Follow-Up

          This memo addresses the contents included in two categories of the “Housing
          Department Performance Measures Update”: Development and Other.

          Development

          The Department of Housing and Neighborhood Revitalization reports three primary
          measures combining all development programs administered by its staff. Units supported
          includes all units approved by council or the program’s associated boards, units permitted
          includes units that receive a build permit, and units occupied includes a measure of when
          a unit is sold or rented, typically measured at renter/buyer income verification or at deed
          transfer date. The programs that are included in these measures are federal grant and
          bond-funded projects, land bank and land transfer projects, and the Mixed-Income
          Housing Development Bonus program. Beginning October 1, 2020 this category will also
          include Low-Income Housing Tax Credit (LIHTC) projects and Dallas Housing Finance
          Corporation (DHFC) partnerships.

          Other

          The “Units Supported by Other Departments” measure contains housing units produced
          by incentives, staff time, and policies in other departments including Tax Increment
          Financing (TIF) District funding, and acquisitions and developments administered by
          other City departments. This category also included LIHTC and DHFC projects as these
          programs were housed in the Office of Economic Development at the start of fiscal year
          19-20. Beginning October 1, 2020, this category will no longer include units produced by
          LIHTC or DHFC.
          Projects counted in the reported measure include the following developments:

              •   2400 Bryan                                        •    HighPoint at Wynnewood
              •   Palladium Red Bird                                •    The Magenta
              •   Villas at Western Heights                         •    Sphinx at Murdeaux
              •   Ridgecrest Terrace Apartments                     •    Sorcey Road Apartments
              •   The Ridge at Lancaster                            •    Juliette Fowler Residences

                                                  “Our Product is Service”
                                             Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT   Housing Department Performance Measures Update Follow-Up

                 •    Gateway Oak Cliff                                                   •    The Oaks
                 •    Dallas Stemmons Apartments

          Should you have questions or concerns, please contact David Noguera, Director at 214-
          670-3619 or david.noguera@dallascityhall.com.

          Dr. Eric A. Johnson
          Chief of Economic Development and Neighborhood Services

    c:    T.C. Broadnax, City Manager                                           Jon Fortune, Assistant City Manager
          Chris Caso, City Attorney                                             Joey Zapata, Assistant City Manager
          Mark Swann, City Auditor                                              M. Elizabeth Reich, Chief Financial Officer
          Bilierae Johnson, City Secretary                                      M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
          Preston Robinson, Administrative Judge                                Directors and Assistant Directors
          Kimberly Bizor Tolbert, Chief of Staff to the City Manager
          Majed A. Al-Ghafry, Assistant City Manager

                                                                        “Our Product is Service”
                                                                   Empathy | Ethics | Excellence | Equity
Memorandum

  DATE    October , 2020                                                                       CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council

SUBJECT
          Update on HUD OIG and Reconstruction Program Audit 2018-FW-1004 and
          CHDO Program Audit 2019-FW-1004

          This memorandum will provide an update on three open audits that were previously
          briefed to the Housing and Homeless Committee on February 24, 2020, and disclosed
          to &LW\ Council by Taking Care of Business memorandums on August 2, 2019 and
          November 15, 2019, respectively, see attached links below:

          2017 HOME Monitoring and OIG HOME Reconstruction Program Audit 2018-FW-1004:

          https://dallascityhall.com/government/citymanager/Documents/FY18-
          19%20Memos/Updates-on-HUD-OIG-Audit-of-the-City%27s-HOME-Program-and-
          Status-of-Open-Findings-from-the-2017-On-Site-Monitoring_Memo_080219.pdf

          HUD OIG CHDO Program Audit 2019-FW-1004:

          https://dallascityhall.com/government/citymanager/Documents/FY19-
          20_Memos/HUD%20OIG%20CHDO%20Program_Memo_111519.pdf

          As is the standard practice with HUD audits and monitoring reports, a considerable
          amount of negotiation is undertaken to mitigate adverse effects or consequences of any
          finding. The length of time required for negotiations is uncertain and repayments made
          to HUD have historically been less than initially identified. As disclosed in the City Council
          briefing dated February 24, 2020 (summary chart attached), the City was faced with a
          potential repayment of $60M from HUD audit findings dating from 2016-2020. To-date,
          the City has repaid a total of $693,433 relative to those findings.

          In this case, and although WKH Housing 'HSDUWPHQW does not agree with the
          penalties for the findings described below, after three years of negotiation with HUD
          and after all options were exhausted, WKHHousing'HSDUWPHQW agreed to a reduction in
          FY 2020-21 HOME Investment Partnership Program funds in the amount of
          approximately $4.3M to address the findings.
                 Audit                        Finding                              HUD Original       Agreed
                                                                                     Penalty          Amount
                                                                                     Amount
           2017 HOME           Finding 7: Conversion of rental properties
           Monitoring          to homeownership.                                         $1.4M        $739,000.26
           HUD OIG HOME        Finding 1C: The recommendations for the
           Reconstruction      two deficiencies that remain open are (1)                               $103,000
                                                     “Our Product is Service”
                                                Empathy | Ethics | Excellence | Equity
DATE    October 27, 2020
SUBJECT   SUBJECT

           Program Audit 2018-             hiring of a qualified entity to determine and                      $1.3M
           FW-1004                         correct deficiencies related to eight
                                           reconstructed homes, including the
                                           structural integrity of the homes and (2) the
                                           potential for the City to repay its HOME
                                           program from non-federal funds which
                                           were misspent reconstructing homes.
                                           Finding 1: The City did not follow
                                           environmental requirements; Finding 2:
           HUD OIG CHDO                    The City did not effectively manage its
           Program Audit 2019-             Community Housing Development
           FW-1004                         Organizations (CHDO).                                              $5.2M                     $3.46M
                                                                                   Totals                     $7.9M                  $4,302,343.26

          The $4.3M reduction in HOME Investment Partnership funds will impact production of
          approximately 80 new housing units anticipated for developed in 2020-21. The home
          repair and homebuyer assistance programs will not be impacted by this
          reduction. Although this is a significant impact to new housing production, WKHHousing
          'HSDUWPHQW has over $17.6M in unspent CDBG and HOME funds for development
          activities to work through in the next few years. In addition to the annual federal
          funding from CDBG and HOME for development, WKH Housing 'HSDUWPHQW will
          receive approximately $4M in Bond funds over the next 2 years for development
          activities.

          The City of Dallas is prepared to move forward with HUD to build a stronger
          partnership to address community needs and close out long-standing audit findings
          that have taken a considerable amount of time to resolve. 7KH Housing 'HSDUWPHQW
          will move forward on a Preliminary Substantial Amendment to the FY 2020-21 Action
          Plan to reduce the HOME Program development funding and call for a public
          hearing. Should you have any questions concerning this matter, please contact Dr.
          Eric Anthony Johnson, Chief of Economic Development and Neighborhood Services.

          Dr. Eric A. Johnson
          Chief of Economic Development and Neighborhood Services

    c:    T.C. Broadnax, City Manager                                           Jon Fortune, Assistant City Manager
          Chris Caso, City Attorney                                             Joey Zapata, Assistant City Manager
          Mark Swann, City Auditor                                              M. Elizabeth Reich, Chief Financial Officer
          Bilierae Johnson, City Secretary                                      M. Elizabeth (Liz) Cedillo-Pereira, Chief of Equity and Inclusion
          Preston Robinson, Administrative Judge                                Directors and Assistant Directors
          Kimberly Bizor Tolbert, Chief of Staff to the City Manager
          Majed A. Al-Ghafry, Assistant City Manager

                                                                        “Our Product is Service”
                                                                   Empathy | Ethics | Excellence | Equity
HUD Audits from 2016-Present

Year                          Audit, Monitoring, Review                              Potential              Results
                                                                                    Repayment

       Internal Audit on Development Projects: Auditor required 10 items
       associated with the following two categories to be implemented:                           On August 21, 2019 Internal
                  1) Recommend the Director of the Department of Housing and                     Auditor report identified nine
                       Neighborhood Revitalization develop and implement formal                  of the ten items were
                       (written, approved, and dated) policies and procedures for                implemented (cleared); The
                       the following processes;                                                  final item could not be cleared
                  2) Recommend the Director of the Department of Housing and                     pending a lack of new
                       Neighborhood Revitalization develop, implement, and retain                construction projects to
                       complete and consistent documentation for the following                   review. The item will be tested
2016                   processes                                                     $29.9M      in FY 2019-20.
       Entitlement Program DEC Review:
       HUD Ft. Worth requested copies of all documentation that the Auditor’s                       April 2017, Review was
2016   Office referenced in the audit report.                                        $29.9M         closed. No repayment.
       Pleasant Oaks OIG Audit:
       HUD Ft. Worth requested Pleasant Oaks Project files to provide to OIG for                 November 2016, Review was
2016   review.                                                                        $1.6M        closed. No repayment.
       HOME Program Financial HUD Monitoring:
       HUD Ft. Worth performed monitoring review of the HOME Program                                No Findings Issued. No
2016   financial records.                                                             $1.4M               repayment.

                                                                                                  August 2016, Repayment of
       CDBG Housing Rehabilitation Administration DEC Review:                                       $106,568 for ineligible
       DEC requested information regarding staffing and administrative costs                       administrative costs and
2016   associated with the housing rehabilitation program.                            $1.2M            Finding closed

                                                                                                  Repayment of $424,634 for
                                                                                                  ineligible project costs and
                                                                                                  TBRA administrative costs;
                                                                                                 Awaiting HUD’s final review of
       HOME HUD Monitoring:                                                                        Finding #7-Conversion of
       HUD Ft. Worth reviewed administration, programs, CHDOs, reporting,                              rental properties to
2017   financials, program income and compliance for the HOME Program.                $1.4M             homeownership.
HUD Audits from 2016-Present
Memorandum

  DATE    October 30, 2020                                                            CITY OF DALLAS
    TO    Honorable Mayor and Members of the City Council
SUBJECT   Update on Sustainable Development & Construction Permit Processing

          The information provided below is an update to a memo to the City Council on
          September 11, 2020 and a briefing to the Transportation & Infrastructure Committee on
          September 21, 2020 regarding the Sustainable Development & Construction (SDC)
          department.

             •   There is a significant reduction in the backlog of Single Family permits for new
                 construction and additions in the prescreen process. As briefed to the
                 Transportation & Infrastructure Committee, internal staff were temporarily
                 reassigned and third-party staff from an existing contract with Dal-Tech
                 Engineering were brought in to to help clear the queue for administrative
                 screening of submittals.

                    o On September 1, 2020: 464 applications in queue
                    o As of October 28, 2020: 101 applications in queue

             •   The department is working to add third-party resources through the City’s
                 temporary staffing contract and an Administrative Action to assist with plan
                 reviews. Plan review requires more technical skills and knowledge, so it is more
                 difficult to assign additional resources to this step than the prescreen process.
                 The current surge at this stage is a result of moving the backlog of applications
                 through prescreen. The temporary hiring of staff will be vital to tackling the surge
                 and reducing the overall permitting timeline to acceptable levels.

             •   Information and Technology Services (ITS) continues to make performance
                 improvements to the ProjectDox electronic plan review system. ITS is
                 redesigning and rehosting the current system environment for greater efficiency
                 and scalability. ITS is also conducting a deep diagnostic on the network at the
                 Oak Cliff Municipal Center, and upgrading staff computers to include Windows
                 10.

             •   SDC is dedicated to ensuring that applicants understand the ProjectDox
                 electronic system. SDC has updated training materials available on the
                 department’s website. Live virtual training sessions are scheduled for November
                 and December. SDC is also creating instructional videos and FAQs to be posted
                 to the website by December 1, 2020.

                                                  “Our Product is Service”
                                             Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT
          Update on Sustainable Development & Construction Permit
          Processing

             •   SDC received seven (7) responses to the Request for Competitive Sealed
                 Proposals (RFCSP) for the “Workflow Evaluation and Staffing Study” project.
                 The Evaluation Committee includes, Dr. Eric A. Johnson, Chief of Economic
                 Development and Neighborhood Services; Majed Al-Ghafry, Assistant City
                 Manager; Terry Lowery, Dallas Water Utilities Director; Kris Sweckard, Director,
                 Sustainable Development & Construction. The proposal review and selection
                 process is underway. Council consideration of a contract-is scheduled for
                 December, with a project launch expected in early 2021.

             •   SDC received four (4) responses to the Request for Competitive Sealed
                 Proposals (RFCSP) to design and develop a “Building Permit and Land Use
                 Planning/Management System.” This information technology and process
                 project will replace Posse, the backbone permitting system currently in use by
                 SDC and partner departments. This replacement project is critical to more
                 effectively review end-to-end processes and make recommendations for long-
                 term technology to support permitting. As each entity has already presented its
                 proposal, selection is scheduled for November. Following negotiations, the
                 contract is anticipated for Council consideration in January.

             •   CARES Act funding has afforded SDC the opportunity to take on additional
                 information technology projects that due to CARES act requirements, must be
                 completed by December 30, 2020. These projects include:

                    o Providing electronic submittal capabilities for Real Estate (abandonment
                      and Right-of-Way license applications)
                    o Providing electronic submittal for platting of properties
                    o Providing dynamic plan review for the Q-Team to utilize in expedited plan
                      review meetings
                    o Provide automated interface between the ProjectDox electronic plan
                      review system and Posse permitting system to eliminate what is currently
                      a manual process.

             •   SDC will create and issue by December 31, 2020, a Request for Competitive
                 Sealed Proposals (RFCSP) to contract with a consultant to design and
                 implement a self-certification program for engineers and/or architects to obtain
                 building permits with limited staff involvement. This program will still be subject to
                 inspections during and at completion of construction. The scope of work for the
                 project will include a training program for those wishing to self-certify.

             •   As directed by the City Council during the budget process, the City Manager,
                 through the Human Resources department, is designing a recruitment and
                                                   “Our Product is Service”
                                              Empathy | Ethics | Excellence | Equity
DATE    October 30, 2020
SUBJECT
          Update on Sustainable Development & Construction Permit
          Processing

                      retention program specifically for SDC positions that are difficult to fill and retain.
                      Recommendations will be provided to City Council for discussion and approval.

               •      As approved in the FY20-21 budget, two additional Development Project
                      Coordinators are being hired to provide “concierge” services for projects related
                      to mixed income housing developments that are participating in the 1,000-Unit
                      Affordable Housing Challenge or other City Housing programs. These positions
                      were posted and have closed. Civil Service is reviewing candidates. While the
                      positions are being filled, existing SDC staff is meeting with Housing &
                      Neighborhood Revitalization staff to identify best practices for efficient and
                      effective coordination.

               •      SDC continues to explore avenues to replace the Oak Cliff Municipal Center.

          The following timeline overview illustrates the various projects and initiatives as outlined
          above:

           Initiative                  Oct
                                      2020
                                             Nov
                                             2021
                                                    Dec
                                                    2020
                                                            Jan
                                                           2021
                                                                  Feb
                                                                  2021
                                                                         Mar
                                                                         2021
                                                                                April
                                                                                2021
                                                                                        May
                                                                                        2021
                                                                                               June
                                                                                               2021
                                                                                                       July
                                                                                                       2021
                                                                                                              Aug
                                                                                                              2021
                                                                                                                     Sept
                                                                                                                     2021
                                                                                                                             Oct
                                                                                                                            2021
                                                                                                                                   Nov
                                                                                                                                   2021
                                                                                                                                          Dec
                                                                                                                                          2021
                                                                                                                                                  Jan
                                                                                                                                                 2022
           Temporary Staff for
           Prescreen
           Temporary Staff for Plan
           Review
           ITS technology
           improvements for
           ProjectDox
           Enhanced information
           on ProjectDox provided
           to applicants
           Workflow Evaluation and
           Staffing Study
           Building Permit and Land
           Use Planning/
           Management System
           (Posse Replacement)
           ITS Projects Using CARES
           Funding for Additional
           Electronic Processes
           Self-Certification
           Program for Engineers
           and/or Architects
           Retention/Recruitment
           Program for SDC
           Positions
           Hire “Concierge” Service
           Positions for Affordable
           Housing Projects
           Facility Replacement

          The information provided above reflects the continued dedication of staff to rise to the
          challenges that the COVID-19 pandemic and other factors have presented. Thank you
          for your support as we reimagine and make efficiency improvements with Sustainable
          Development & Construction.
                                                                         “Our Product is Service”
                                                                    Empathy | Ethics | Excellence | Equity
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