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NEWTRADE MEDIA WE’RE DRIVEN BY GENUINE CARE FOR INDEPENDENT CONVENIENCE RETAILERS IS AT THE HEART AND A DESIRE TO SEE THEM SUCCEED OF BUILDING For more than 130 years we’ve Using our unique communication A THRIVING been listening to retailers’ concerns, writing about the things that matter channels and custom campaigns, we work with suppliers to better INDEPENDENT most to them, and giving you, the suppliers, the chance to reach people understand their end goals and create bespoke offerings designed CONVENIENCE interested in working with you. Suppliers look to benefit from the specifically to support their promotions. COMMUNITY OF relationship we’ve built with store owners and wholesalers over years We look forward to helping you THE FUTURE of inspiring and honest content that achieve your goals too. THROUGH our readers have come to rely on. TRUSTED EXPERTISE 2030 DIESEL AND PETROL The Retail A MUST-READ FOR PROFIT-DRIVEN INDEPENDENT RETAILERS What the ban on BAN powered exclusi vehicles petrol and dieselvely by BEST ailers PR SIDE ience ret means ACTICE NERS IN for forecourts PARIN GOHIL d conven FRESH news an P17 SHOP OW gazine for IDEAS AY FOR Success FORECOURT g vape ma INNOVA VEAW Th e leadin FOCUS TION GI 15 DECEMBER 2020-11 Maintaining maintenance 0 CASH INSPIR standards p19 JANUARY 2021 STRICTLY 2030 ban on new petrol ATION £10,00 FOR TRADE USERS ONLY and diesel cars official er 2020 DARYL WORTHINGTON carbon coming out of the German authorities are in- taining supply of petrol and whom will typically charge powering vehicles requires EXCL MANAGING tailpipe” will be allowed vesting €7bn (£6.3bn) into diesel to a declining but at home or elsewhere away signi�icant investment to Decemb THE UK government has until 2030, according to the speeding up the market roll- large market of traditional from the current forecourt operate safely and effec- con�irmed the ban on the prime minister. out of hydrogen technology. internal-combustion-engine network, and responding to tively, so these businesses sale of new cars and vans “Technical and commer- vehicles, offering fast and other developments in pow- need support and positive powered exclusively by Economic impact cial challenges remain in es- convenient charging facili- ering vehicles, for example incentives to help with this petrol or diesel will be Responding to the news, tablishing the electric charg- ties to EV drivers many of hydrogen. Every method of transformation.” brought forward to 2030. Brian Madderson, chairman ing infrastructure required CATE USIVE Previously, the end to sell- of the Petrol Retailer’s As- for mass EV take-up. This is ing petrol and diesel cars was sociation (PRA), said that particularly apparent at pet- set to come into force in 2040, although PRA supported rol forecourts, where many but it has been widely antici- the process of decarbonisa- of our members have aban- pated for much of this year tion, a comprehensive plan doned plans to install ultra- the date would be moved working across sectors and rapid charging points. forward to 2030. In a column industries, such as aviation, “This is due to a lack of lo- published in the Financial was needed. cal power sub-stations, on- Times, prime minister Boris “The plan to ban sales of erous regulation and lack of GUID GORY Johnson announced there internal combustion engine return on investment,” Mad- will be £2.8bn investment in (ICE) vehicles by 2030 will derson continued. Novem ON THE electric vehicles (EV), “lacing force the UK to become de- James Lowman, chairman the land with charging points pendent on Chinese battery of the Association of Con- and creating long-lasting bat- technology,” said Madder- venience Stores, says sup- teries in UK gigafactories”, to son. “Our members strongly port will be needed to aid help facilitate the move away feel that the government has independent forecourts in ber 202 from fossil fuels. not done enough to develop the transition. Sale of hybrid cars and low-carbon liquid fuels and “This will bring huge chal- ANCE vans “that can drive a sig- hydrogen as an alternative lenges for petrol forecourt ni�icant distance with no to EVs, particularly when the retailers,” he said. “Main- s 0 ple way Forecourt crime surges in Hydrogen refuelling December 2020 UK Fuels adds more than autumn 2020, says BOSS moves a step closer 300 supermarket sites INCIDENTS of forecourt crime remain calm and courteous. In THE Department for Busi- Hanton, technical director at UK FUELS’ fuel card network more than half a million fuel increased by 41% in the third the majority of cases this type ness, Energy & Industrial better TÜV SÜD National Engineer- has expanded to 3,350 sites cards are actively being used quarter of 2020, according to of incident is possibly a genu- Strategy (BEIS) has allocated ing Laboratory, which secured across the country, after the by its customer base annually. the latest Forecourt Crime In- ine mistake. funding to build the UK’s �irst the funding for the project, company added 308 Sains- dex from the British Oil Secu- “By postcode area, we now Four sim to better “You should ensure you re- mobile primary standard fa- though BEIS’ National Meas- bury’s fuel stations. have 96% of the UK covered Handbook rity Syndicate (BOSS). cord your customer’s name, cility for testing hydrogen re- urement System mechanism, UK Fuels claims it is now the with fuel station locations that whole Drive-off incidents fell in address, postcode and car fuelling stations (HRS) to en- to build the facility. largest independent fuel card accept our fuel cards, which the period, while no-means- registration number. As most sure they deliver the correct “Ensuring consumers get network in the UK, and antici- during a tumultuous 30th an- of-payment incidents seem to people have a mobile phone, amounts of fuel. what they pay for at the re- pates 3,500 fuels stations will niversary year is a signi�icant be on the rise. ask for their mobile phone “Petrol and diesel refuel- fuelling station necessitates be accepting UK Fuels’ cards milestone in UK Fuels’ histo- BOSS executive director number and try it. Then fol- saling ling station designs are highly accuracy at the nozzle, not by Christmas. ry,” said Jonathan Haseler, UK Kevin Eastwood told Fore- low industry standard proce- standardised and if hydro- the meter. We must bring the As well as supermarket fuel Fuels’ regional director. court Focus: “During busy pe- dures, such as BOSS Payment gen fuel cell electric vehicles calibration facility to the refu- stations from Tesco, Co-op, Crewe-based UK Fuels is ON riods over the festive season, Watch, as a means to help fuel (FCEVs) are to become a viable elling station, and that is what Morrisons and Sainsbury’s, 80 part of Radius Payment Solu- should a person enter a kiosk retailers recover monies lost transport choice, then a stand- we will do with our new mo- independently owned fuel sta- tions, which also has interests .com and inform you they don’t from drive-off and no-means- ardised refuelling infrastruc- bile primary standard,” Han- tions are also in the UK Fuels in telematics, telecoms and in- have the means to pay, try to of-payment incidents.” ture is crucial,” said Dr Marton ton continued. network. The company claims surance in the �leet sector. data CUSING S Have you made any big changes in your forecourt that have grown your sales and profits? Let us know on 020 7689 3390 or at editorial@newtrade.co.uk to use DIRECTOR HOW FO op your sh FRONT LINE SYSTEM S RUN A BETTER SHOP IN 2021 CLOSEDSED MY SALE Page 18 » EA p14 CR Glasgow erR etai ling .com ● 18.1 2.2020 IN Naveed Habib, Arden Food Store, Thor nliebank, ● bett MAT TERS news THAT NEW S Product RETA IL JTI, st from The late Vape and Vampire rris p6 Philip Mo s 11 waynged LONG 0 cha R 20 2 ever TOP AHEA OAD ore for S ORATION advice COLLAB Shopper the ED REVEAL yo ur st Page 20 » Catering demand free cus to from nic tomers otine- p26 2021 trends • Police and crim on struggling reta e commissioner Katy Bourne shin es light THE D revealed ilers in • Sussex Police unde nationwide Christmas campaign MOST INDUSTRY Own label, PMPs & value Healthier choices Alcohol trends p22 A boom in world foods Delivery services Store refits CHAL LOOK rgo retraining in LE S BA at will A shifting grocery market Sustainability Fighting illicit trade pilot scheme to YEAR NGING AN CK AT TH make retail crime D IN ends th 2021 IN ITS E OTC medicines & household Shop security Joining a franchise group a priority HISTOR NOVATIVE s and tr Y in 15 idea ur business report Govern P3 Special MISSING DELIVERY ITEMS m ent su dis POST OFFICE INVES How Lon increased False claims force pport P3 p1 Cover Better Shop 2020.indd 1 10/12/2020 15:55 o TIGATION grow y indies p1 cove STORE ADVICE Food Caterways % p18 to get driver sign-off Public invited to r BW.i ndd » Deliveroo and Uber on was 1 20 16:10 Page 27 140 18:21 02/12/20 contribute to newly te op sales by 2020 14/12/ deliveries Eats How three retailer portu s launched inquiry into preparing for 2021 are nities Horizon scandal facing one of the after P5 Pilgrim P2 most Foodse difficult years on P4 record rvic e P8 2 | NEWTRADE MEDIA | MEDIA PACK 2020 NEWTRADE MEDIA | MEDIA PACK 2021 | 3 1 er.indd Decemb p1 Cover BACK PAGE 1 .indd Cover 29/10 p1 RN /2020 10:04
THE 2030 DIESEL AND PETROL What the ban on powered exclusi vehicles petrol and dieselvely by BAN NEWTRADE for forecourts means P17 FORECOURT 15 DECEMBER 2020-11 FOCUS Maintaining maintenance standards p19 JANUARY 2021 STRICTLY 2030 ban on new petrol FOR TRADE USERS and diesel cars official ONLY DARYL WORTHINGTON carbon coming out of the tailpipe” will be allowed German authorities are in- vesting €7bn (£6.3bn) into taining supply of petrol and diesel to a declining but whom will typically charge at home or elsewhere away powering vehicles requires INSIDE signi�icant investment to THE UK government has until 2030, according to the speeding up the market roll- large market of traditional from the current forecourt operate safely and effec- con�irmed the ban on the prime minister. out of hydrogen technology. internal-combustion-engine network, and responding to tively, so these businesses sale of new cars and vans “Technical and commer- vehicles, offering fast and other developments in pow- need support and positive powered exclusively by Economic impact cial challenges remain in es- convenient charging facili- ering vehicles, for example incentives to help with this petrol or diesel will be Responding to the news, tablishing the electric charg- ties to EV drivers many of hydrogen. Every method of transformation.” brought forward to 2030. Brian Madderson, chairman ing infrastructure required Previously, the end to sell- of the Petrol Retailer’s As- for mass EV take-up. This is ing petrol and diesel cars was sociation (PRA), said that particularly apparent at pet- set to come into force in 2040, although PRA supported rol forecourts, where many OWNERS but it has been widely antici- the process of decarbonisa- of our members have aban- pated for much of this year tion, a comprehensive plan doned plans to install ultra- the date would be moved working across sectors and rapid charging points. forward to 2030. In a column industries, such as aviation, “This is due to a lack of lo- published in the Financial was needed. cal power sub-stations, on- Times, prime minister Boris “The plan to ban sales of erous regulation and lack of Johnson announced there internal combustion engine return on investment,” Mad- will be £2.8bn investment in (ICE) vehicles by 2030 will derson continued. ON THE electric vehicles (EV), “lacing force the UK to become de- James Lowman, chairman the land with charging points FAMILY pendent on Chinese battery R SHOP of the Association of Con- and creating long-lasting bat- technology,” said Madder- venience Stores, says sup- teries in UK gigafactories”, to son. “Our members strongly port will be needed to aid help facilitate the move away feel that the government has independent forecourts in from fossil fuels. not done enough to develop the transition. Sale of hybrid cars and low-carbon liquid fuels and “This will bring huge chal- vans “that can drive a sig- hydrogen as an alternative lenges for petrol forecourt ni�icant distance with no to EVs, particularly when the retailers,” he said. “Main- Forecourt crime surges in Hydrogen refuelling AWAY FO UK Fuels adds more than autumn 2020, says BOSS moves a step closer 300 supermarket sites INCIDENTS of forecourt crime remain calm and courteous. In THE Department for Busi- Hanton, technical director at UK FUELS’ fuel card network more than half a million fuel increased by 41% in the third the majority of cases this type ness, Energy & Industrial TÜV SÜD National Engineer- has expanded to 3,350 sites cards are actively being used quarter of 2020, according to of incident is possibly a genu- Strategy (BEIS) has allocated ing Laboratory, which secured across the country, after the by its customer base annually. the latest Forecourt Crime In- ine mistake. funding to build the UK’s �irst the funding for the project, company added 308 Sains- dex from the British Oil Secu- “By postcode area, we now “You should ensure you re- mobile primary standard fa- though BEIS’ National Meas- bury’s fuel stations. have 96% of the UK covered rity Syndicate (BOSS). cord your customer’s name, cility for testing hydrogen re- urement System mechanism, SH GIVE UK Fuels claims it is now the with fuel station locations that Drive-off incidents fell in address, postcode and car fuelling stations (HRS) to en- to build the facility. largest independent fuel card accept our fuel cards, which the period, while no-means- registration number. As most sure they deliver the correct “Ensuring consumers get network in the UK, and antici- during a tumultuous 30th an- of-payment incidents seem to people have a mobile phone, amounts of fuel. what they pay for at the re- pates 3,500 fuels stations will niversary year is a signi�icant be on the rise. ask for their mobile phone “Petrol and diesel refuel- fuelling station necessitates be accepting UK Fuels’ cards milestone in UK Fuels’ histo- BOSS executive director number and try it. Then fol- ling station designs are highly accuracy at the nozzle, not by Christmas. ry,” said Jonathan Haseler, UK Kevin Eastwood told Fore- low industry standard proce- standardised and if hydro- the meter. We must bring the As well as supermarket fuel Fuels’ regional director. court Focus: “During busy pe- dures, such as BOSS Payment gen fuel cell electric vehicles calibration facility to the refu- stations from Tesco, Co-op, riods over the festive season, Crewe-based UK Fuels is Watch, as a means to help fuel (FCEVs) are to become a viable elling station, and that is what Morrisons and Sainsbury’s, 80 part of Radius Payment Solu- should a person enter a kiosk retailers recover monies lost transport choice, then a stand- we will do with our new mo- independently owned fuel sta- tions, which also has interests and inform you they don’t from drive-off and no-means- ardised refuelling infrastruc- bile primary standard,” Han- CA tions are also in the UK Fuels in telematics, telecoms and in- have the means to pay, try to of-payment incidents.” ture is crucial,” said Dr Marton ton continued. network. The company claims surance in the �leet sector. 0 Have you made any big changes in your forecourt that have grown your sales and profits? Let us know on 020 7689 3390 or at editorial@newtrade.co.uk £10,00 to use ple way data your sh op s Four sim to better » FRONT LINE YOUR Page 18 ORGANISATION 18.1 2.2020 ling .com ● erR etai ● bett MAT TERS THAT NEW S RETA IL The leading vape magazine for news and convenience retailers BEST PR ACTICE FRESH s 11 waynged IS DOING A IDEAS December 2020 INNOVA TION • Police and crim INSPIR Newtrade Media includes a range a HOW e commissioner ATION 20 ch v r on struggling reta FOCUSING •ON e Katy ilers in nationwide Bourne shines light EXCL CATE USIVE 20 re Christmas campaig GUID GORY o Novem Sussex Police unde f CLOSED SYSTEMS ber 202 ANCE e n r rgo retraining 0 of platforms that all contribute to sto INCREASED MY SALES make retail crime a in pilot scheme to better r whole u saling o FANTASTIC JOB .com prio y rity Naveed Habib, Arden Food Store, Thornliebank, Glasgow p14 Page 20 » Product news MISSING DELIVERY P3 the same vision; for independent ITEMS The latest from FalseJTI, POST OFFICE INVES ill claims force indies TIGATION that w VampireRSVape and driver sign-off to get STORE ADVICE tail Public invited to TAILE Deliveroo and Uber on trends T RE Philip Morris Eats contribute to newly How three retailer NDEN p6 deliveri s es launched inquiry preparing for 2021 are 1 INDEPE as and iness in 202 into retailers to continue to succeed e facing one of the after DRIVEN Horizon scandal R e OFIT- P2 most HELPING OUR -READ 15 id PR difficult years on e R record s FO our bu » P4 h ST A MU T cess grow y BACK PAGE and develop further. 18:21 Page 27 2020 14/12/ Suc Shopper advice LONG 2020 Catering tober Decem the SECTOR. demand from nicotine- R 1 .indd Cover AHEA OAD p1 RN free customers p26 2021 book 2021 That same family feeling that helps Hand TTER SH OP IN trends revealed p22 THE D A BE MOST INDUSTRY us cooperate and communicate so RUN Special report CREDIT WHERE CHAL LOOK LE S BA How Londis YEAR NGING AN CK AT TH Caterways increased IN ITS D IN E HISTOR NOVATIVE sales by 140% p18 Y effectively is extended to our retailers p1 Cover December.indd 1 Govern p1 cove m r BW.i ndd 1 ent su pp 02/12/2020 16:10 ort P3 Food was and suppliers so they too can be a te op IT IS DUE portu nities P5 Pilgrim Foodse rvic e P8 part of the Newtrade Media family. TOPLED ORA TIO NS nds 29/10 /2020 10:04 LLAB ol tre EA Alcoh REV CO JORDHA SANGHERA ices refits Store ier cho Health it trade vices ng illic & value ry ser Fighti group PMPs Delive nchise label, ability a fra Own g NISA WOLVERHAMPTON ds Joinin rld foo Sustain in wo ty A boom rket securi cery ma Shop 15:55 g gro 2020 10/12/ ld A shiftin useho s & ho me dicine OTC ndd 1 2020.i Shop Better p1 Cover 4 | NEWTRADE MEDIA | MEDIA PACK 2021 NEWTRADE MEDIA | MEDIA PACK 2020 | 5
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A free fortnightly paper with a • Engage with and inspire retailers circulation of 46,000+*, Retail through highly visual, high-quality Express is a fast and focused executions across a flexible read aimed at retailers who like platform to keep their fingers on the pulse. • Speak to busy convenience For suppliers, Retail Express retailers through tried-and-tested is an extremely useful channel channels alongside bite-sized for communicating with a wide content audience. • Retail Express is only sent to active and new shops to ensure no CHOOSE YOUR PARTNER Four fascias reveal how they have supported stores wastage • Raise the profile of your brand FORECOURT FOCUS through Covid-19 lockdown urt retailer P16-20 How one foreco er is putting custom FORECO FOCUS ON URT FOC experience first 16 FASCIAS P15 Three US lockdo retailers rev through uniquely created 17-30 NOVEMB their forwn two has eal how they’re ecourts, and affected FORECOURT ER 202 0 STR ICTLY respond how FOCUS gets ideas ing this retailer p16 FOR Learn how the world from around TRADE ls a USERS sition signa urts ONLY P20 TRADE USERS ONLY Asda acqui time’ for foreco Who can you 3-16 NOVEMBER 2020 STRICTLY FOR he added. ‘healthy rely on? the market,” demand data shows “This sustainedin vendors “Our own clear pattern is also resulting or ex- campaigns, specific to your a achieving lockdown, there is an increase frequently price for “Throughout consist- emerging with registrations ceeding the asking across seen a business we have in forecourts new buyer suggesting their retail “While post-transaction be sepa- interest and in with EG may shared ent market be- on christie.com, in activity, to the market.” fuel to the at EG Group Asda and their be coming stores have an increase EXPRESS helps returning in Ashby, rately managed, of ac- actively branding in may well will- convenience buyers no other, RETAIL forecourts cornerstone ownership affect their come the DARYL WORTHINGTON station and Primley local retail. partner In a year like you have the right fascia to with eq- Leamore the enough to compete cessible and privatehave the Midlands. of these, ingness you make sure EG GROUPTDR Capital ac- The first Station each other.” Nick Bywa- Service of increasingly uity firm £6.8bn deal to Primley A454 in Walsall, Meanwhile, director lifetimes looks and a on the with the associate team, says groups. As other lockdowns agreed from Walmart. in October, trading ter, retail fascias and symbol likely, con- quire Asda in Blackburn, opened Christie’s points to a healthy of 2020, Brexit the next few supply chain and set to start fore- AT the start you’ll see over of Costcutter, resulting Based was founded the deal the petrol cause of cerns seem inevitable, and others month. was the biggest pages, the likes and Spar hasn’t gone EG Group Mohsin pet- later this time for for everyone. Go Local Extra, Nisa to the Brexit, of course,sure you’re by brothersIt operates logi- uncertainty mean for court sector.for Asda is a a pandem- all responded their away. Making right Zuber Issa. and fast-food does it “The bid the Issa broth- But since then, recession have by adjusting with the US What forecourts? for ic, protests and the challengesto support retailers. partnered group or fascia has rol stationsEurope, the independentto competition cal move a continued uncertainty services the symbol in Partners, ers and signals re- have made been more important. outlets According it be �iltering abreast never companies pro�iled FOCUS ON period advisers Aldwych EG convenience new normal. no one Whether and Australia. acquisition, focus on “With profits to keep retailers All guide their successful “After a Walmart, we are prior to the the fourth-larg- tail,” he said. convenience Back in January, the news affects them, provid- have plans to in could have predicted to of what evolv- here next 12 as part of to helping Group was from forecourt outstripping on meeting through the forward station operator we’d all come ing support new partners your chance looking sixth. a differentiated est petrol Asda the likely increasingly and die- challenges independent standards, or op- months. Now’s the steps from petrol face, or that end up very ing hygiene IS T to Asda buildthat will continue the UK, and seems profits what better way ideas to keep their stores to read aboutand to hear brilliant- “The deal from the sales, retailers would line. highest level. taking, your forecourt FASCIAS business interest Markets sel front erating at the 2021 is set to they’re customersacross the fully inte- much on the who’ve already to serve to spark stores have The fact is from retailers from and the future-proof than to While many as 2020. ly in communities a statement Competition due to business with a supermar- challenges with- be just as uncertain of our received support. (CMA) the faced these UK,” said Authority effect on competi- grate it that has support, others The biggest recession of fuel brothers. Asda and out supplier from their the Issa September, potential fuel sales ket business grocery market Back in it was to enter tion in both retailing,” ac- third-largest UK?” have bene�ited Three monthscome to a halt market convenience the the announced post on share in This in- to a blog website. the convenience price rises EG Group. ‘Asda cording Partners alongside cluded trials of its new Aldwych electric 1.83p to 131.14p. of ris- Scania enters went up Move’ convenience ONLY fuel sel“After three months will On the of rising end drivers of months to an fuel prices,see the cost TRADE USERS truck market THREE to ing service finally came time, to stay- stay a few years’ long- prices according be relieved and diesel fuel that, in Fuel Watch, both petrol said RAC New inspectionpoints in September, Sca- is will also introduce trucks by RAC’s cost- cost the same,” STRICTLY FOR manufacturer elec- we electric analysis 55-litre tank – ing Simon Williams. full prices distance for fast-charging with a average for EV charge VEHICLE added a fully £63 on spokesmanJune, when of are compliant nia has and a high-perfor- high-perfor adapted compulsory ing drivers in January. “Since as a result at Work to its drivers’ than figures, stopped falling AVOID THE LPIFEHOERE truck £7 less to the movement installations Electricity the BS tric plug-in hybrid during rest periods.” UK sales According price of fuel sold the coronavirus the NOVEMBER 2020 has unveiled with the 1989 and Elec- mance range. 45-minute being eased, BUREAU Veritas and inspection Regulations for vehicle the company’s The company’s Connolly, the averagefour supermarkets restrictions has been going range director, Vincente of the by the big litre and cost of fuel rises vehicle (EV) 7671 Requirements (IET Wir- They mark a new testing production is vital still stands at 109p a While price they for electric Installations first seriestrucks. that electrification steadily. news, service points. spe- tricalRegulations). seeing a re- will said market fuel up never good to the of electric ahead, we ve- heavy vehicles Agree- 113.93p. gone back 20 OCTOBER-2 charging safety ing we’re the Paris global diesel motorway are The electrical move in “Although “ of EV charging “Looking electric for meeting limit on However, up in Septem- have not seen at the begin- made the show- number up, the onus is annually launch product ment’s 1.5°C this in mind, prices went increasing high levels year.” cialist has to figures new cord the entire petrol of company message they With will of the response almost 9,000 in- points springing to ensure hicles for we are presently warming. e-vehicles at- ber, withlitre to an averageDie- ning holders approach range, and our production he anticipatesincreasingly 2.57p a across all sites. ing that have been past on duty‘quality first’ “an connectionsthe UK in the take a prioritising reorganising end,” said Hen- become for progres- 126.72p stalled in from Zap-Map to installation, for users and towards that Scania presi- presi tractive option charge electrical safety in- in year. Statistics rik Henriksson, sive customers”. are 33,779 regular profits? sales and through CEO. show there electrical vehicles the public and maintenance,” dent and significance grown your for technical “Of particular points spection the country.service for said Michael Kenyon, around The inspection aims to lead at Bureau that have Veritas. in your forecourt points EV charging holders ensure all e.co.uk help duty big changesor at editorial@newtrad made any 3390 Have you on 020 7689 Let us know FINANCE TRAM TO NON ARS? GOOD for retailers ent challenges tes new investm avoid being caught out • Covid-19 crea to erts sha re advice on how ortu • Inde nities pe • Exp funding opp Mars W ndent stor and maximise rigleydeal gives es clai more Amazon and UPS • P3 of posecret reps le stores m mis sing unds ou ftlow themreward work, higher Covid-19 t ofand risk RETAIL th • Choc brands pr UPS-Ama ckettie-up ousands pozon • PayPoint giant de og ra mme pa in rewards ‘not appropria as mee fete’ nd for stores y ting its s treatment terms of P3 EXPRESS and co retailers nditions COVID- 19 TENA has the largest Financ NT PR ial urgenc expert stre OTECTIO rent wity of negotiatinsses N UTILITY during h landlords g PROTECT STAFF WELL-BEING SCAM THE CASE FOR MENTHOL CIGARS BUSINESS RATES DELAY lockdo Retaile MING wn rise in rs report dra CONCER Could the December Government bill to P2 Headspace boss explains CE matic spike drive fraudste seasonal N P3 RETAILER ADVI out ng tryi TOP PR distribution of the need for mental to che rs sales of these lines in ODUCTS delay revaluation of of moneyat them until HARDSHIP FUND health Christmas 2020: How support for crisis- ratable values COVI D-19 your store? Find ou 2020 IDER APPEAL2023 approvedh retailer raises hit shop workers are P4 lines gent the three retailers INSURANCE PROV Scottis able preparing for a season P24 top sal erating to £10k to help vulnerthe P4 catego es in key Experts urge indies ss P2 customers during like no other ries thi s year file Covid-19 businence all trade press ption insura pandemic PAGE P23-28 interru BACK complaints P4 P2 publications *July 2019 to June 2020 average Audit Bureau Circulation audited circulation per issue, 46,191 10 | NEWTRADE MEDIA | MEDIA PACK 2021 NEWTRADE MEDIA | MEDIA PACK 2020 | 11
THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS PayPoint retailer Get your shop contracts breach Wake up and competition law sell the coffee How I refit right made my Learn from four Regulator Ofgem says firm Find out the hot drinks tips Get your store more Standing out helping stores sell more ranging right and selling out retailers’ refit successes abused its market position Page 24 » Retailers and suppliers on what accessible and challenges with exclusivity clauses customers are looking for in Get more shoppers Four retailers share how they Page 4 » your shop this summer by catering for hidden disabilities get customers buying the newest launches Page 20 » CORE IN YOUR STORE Page 24 » STORE PROFILE Page 16 » STORE ADVICE Page 14 » RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 09.10.2020 RETAIL NEWS THAT MATTERS l betterRetailing.com l 06.11.2020 RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 05.06.2020 RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 03.04.2020 RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 02.10.2020 RETAIL NEWS THAT MATTERS l betterRetailing.com l 20.11.2020 Keeping your Your guide to social Coronavirus: RT L PO IA Lockdown 1 RE PEC new customers distancing in store Everything retailers Payzone stores to S How shop owners are What convenience looking after their As Covid-19 brings new business to stores, need to beat the gain access to key stores need to know Retailers share five ideas to keep staff and customers safe retailers explain how they use shopper experience » second round Post Office services Page 10 mental health l New rules and financial to create long-term loyalty and drive sales Page 14 » Expert advice, resources and tried-and-tested ways Supermarket response ●New government support support for retailers explained l Why Payzone claims its new device will cut queues, for stores to cope with Covid-19 pressures Wholesale availability ●Lockdown restrictions ● Supplier pledges FOR TRADE USE ONLY FIRM SALE 23 » l Your shop plan for a save counter space and bring new customers into shops Vol 131 No 23 £2.50 Page 23 l Post Office retailers react to new competition Christmas like no other Pages 3 & 6 » Protecting your staff ● Shopper trends● Mask rules explained Pages 3, 4 & 5 » Page 4 » Read by progressive shop owners, SUPERMARKETS Asda’s focus STORE ADVICE How to FEATURE Get your NEWSTRADE Menzies WHOLESALE Booker and STORE ADVICE Better “We are performing “It was a perfect PRICING Bestway CUSTOMERS Covid-19 NEWSTRADE Lockdown WHOLESALE Sainsbury’s NEWSTRADE Bauer’s ALCOHOL Disaronno’s RN is the only weekly paid-for title in the independent convenience slightly ahead of storm that was on c-store keep your Christmas records Bestway range the market” difficult to manage” bans crisis trends magazine poaching new shop convenience development staff booze boost falsified changes reviews Find out the changes PayPoint CEO Nick Wiles ‘profiteers’ revealed Vol 131 No 14 £2.50 boom local stores support investment EG Group deal promises Retailers reveal the low- Suppliers explain why Attempt by contract Wholesalers roll out The tips three retailers Wholesalers threaten How the lockdown Capitalise on the Supermarket’s reps in Publisher to promote New team, new products FIRM SALE sector. An intelligent title packed FOR TRADE USE ONLY Costcutter CEO Darcy explains the impact of 14 to deliver ‘significant’ cost ways they ensure this season will be driver to cover up updates that change use to make space Willson-Rymer says lockdown on parcels, action against stores has changed ranges, 15% year-on-year secret supply deal talks magazine deliveries and greater support investment in smaller- their employees stay for different and how to late store deliveries how retailers shop in store for new prepared stores for the payments and its partnered caught unfairly raising prices and shopper uptick in independent with key independent by newsagents to the planned for indie retailers format stores Page 3 » longer Page 20 » grow sales Page 26 » uncovered Page 7 » and order Page 5 » opportunities Page 16 » pandemic Page 3 » retailers Page 4 » prices Page 5 » habits Page 3 » stores Page 6 » retailers Page 3 » doorstep Page 6 » in 2021 Page 19 » p1 Cover RN.indd 1 05/10/2020 17:11 p1 RN Cover.indd 1 03/11/2020 17:14 p1 Cover RN 05.06.indd 1 02/06/2020 17:06 p1 Cover.indd 1 THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS 31/03/2020 16:07 p1 RN Cover.indd 1 THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS 28/09/2020 19:06 p1 Cover.indd 1 THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS 17/11/2020 16:39 with in-depth advice and analysis; RN’s paid-for origins enable it to Find out the top- Know your last- minute lines have one of the highest audience selling menthol alternative How the ban is affecting stores, How retailers turn the Christmas dash into Cash in on coffee engagements rates in the sector. what products have been selling cold, hard cash and bakery well and the ways retailers are responding Page 32 » How to capitalise on coffee culture in store with hot drinks RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 03.07.2020 MENTHOL BAN Page 25 » RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 04.12.2020 RETAIL NEWS THAT MATTERS l betterRetailing.com l 11.09.2020 FEATURE Page 26 » 71% 6 IO N RN was the PPA 2020 winner of LL TIO N BE NC REXTI News supply E ways the the ‘Content Piece of the Year’ government’s chain chaos What the new new spending of RN news stories lockdown changes plan will affect l How eco protestors destroyed newspaper sales across the UK mean for your shop your shop » Page 3 l News UK reveals industry response and answers retailer concerns Page 12 » are exclusive* Minimum wage changes ● Business rates ● Post Office funding Social distancing advice ● Retailer reaction ● Pub reopening impact Recycling ● Making Tax Digital ● Rural internet Page 10 » LEGISLATION SYMBOLS STORE ADVICE LOTTERY SERVICES REGULATION SALES CORONAVIRUS RETAILER ADVICE Eviction Tesco boosts Fresh and Stores make PayPoint Your Covid 200% Covid Wholesaler Meal At RN, we’re protection Booker chilled 20% less parcel tier shop fireworks promotions deal tips extension baskets evolution from lottery expansion action plan sales rise are back revealed Expert urges retailers CEO claims action by Four retailers on how Camelot retail director Firm blames Amazon The quick tips helping Experts urge licence Booker, Nisa, Bestway, Vol 131 No 37 £2.50 Learn from four Purchased by more than 8,603** FOR TRADE USE ONLY FIRM SALE incredibly proud of our to strike rent payment supermarket increased changing the category outlines plan to for growing store UK stores prepare for applications as stores Parfetts and KeyStore 37 shop owners finding deals with their sales in symbol stores has impacted their overcome Covid-19 count while volumes potential tier changes set to win from lack of ready to boost offers innovative ways to landlords Page 4 » under lockdown Page 6 » stores Page 19 » sales slump Page 4 » shrink Page 6 » later this month Page 24 » public displays Page 4 » again Page 6 » grow baskets Page 20 » team of dedicated journalists p1 Cover RN 3.7.indd 1 30/06/2020 17:01 p1 Cover RN.indd 2 01/12/2020 17:12 p1 Cover.indd 1 08/09/2020 17:17 THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS THE LEADING TITLE FOR NEWS AND CONVENIENCE RETAILERS who strive to uncover exclusive Make the best use Independent Retailers news stories, and create relevant, Pop-up Covid-19 soft of space in the pandemic convenience drinks trends innovative features for our Find out how retailers are Lessons on flexible retailing from Discover how shopper habits will continuing to get the most from Costcutter’s 265sq ft temporary store be different this summer their promotion bays STORE PROFILE Page 14 » FEATURE Page 21 » STORE ADVICE Page 14 » RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 01.05.2020 RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 08.05.2020 RETAIL NEWS THAT MATTERS ● betterRetailing.com ● 10.07.2020 readers. As a result, over the past 19 19 RN unlocks RT L The Covid-19 PO IA D- D- RE PEC VI VI year our circulation has grown *Data taken between June and September 2020 CO CO S support fascias by 3.2%. £617m are offering **Audit Bureau of Circulations July 2019 to June 2020 What suppliers are doing in new grants for stores average net circulation per issue Audit Bureau of Circulations July 2018 to June 2019 Jack Courtez to support your shop struggling stores How they’re making retailing easier and helping shop owners plan for the future average net circulation per issue 8,334 Editor of RN » Find out how to get your share Page 17 The initiatives, tools and contacts independent retailers need to know Page 3 » Costcutter ● Go Local ● Nisa ● One Stop ● Spar Page 19 » ALCOHOL POLICY WHOLESALE HOW TO NEWSTRADE COMPETITION HIGH STREETS CORONAVIRUS PRODUCTS Boost One million Premier Set up Magazines Nisa CMA Stores hail Leicester Mondelez wines and local shop ‘priority’ home adapt to warning pub return lockdown focuses on spirits sales deliveries treatment delivery pandemic revealed for sales rise impact calories Premium trends and Government to give Retailers express Everything you Publishers spike Symbol group blames Shop owners benefit Local shutdown More products popular key lines for big nights convenience stores anger over stock held need to run a editions to focus on price complaints on from 33% rise in brings return of earlier with kids slimmed 12 | NEWTRADE MEDIA | MEDIA PACK 2020 in and virtual nights out Page 22 » a greater role in Covid-19 plans Page 3 » back by Booker in cash and carries Page 5 » service from your shop Page 24 » in-demand lockdown titles Page 6 » delistings and promo cuts Page 5 » post-5pm footfall in England Page 3 » Covid-19 convenience trends Page 7 » down for 100-calorie pledge Page 10 » NEWTRADE MEDIA | MEDIA PACK 2021 | 13 p1 Cover RN.indd 1 28/04/2020 17:56 p1 Cover RN.indd 1 05/05/2020 17:00 p1 Cover rn.indd 1 07/07/2020 16:55
RN IS USER-FRIENDLY AND I READ IT EVERY WEEK. IT’S IN A LEAGUE OF ITS OWN, AND I FIND ARTICLES EVERY WEEK THAT I’M INTERESTED IN. RN IS DATA-DRIVEN, INSIGHTFUL AND ONE OF THE FEW PUBLICATIONS WHERE YOU HEAR FROM OTHER RETAILERS ABOUT WHAT THEY ARE DOING IN THEIR STORES METEN LAKHANI ST MARY’S SUPERMARKET THE LEADING TIT LE FOR S NEWS AND CONVENI TAILER ENIENCE RE ENCE RETAILERS E FO R NE WS AND CONV AD IN G TI TL THE LE S ILER last- ETA Know your CE R EN IEN m inute lines V find for turn the CON How retailers into Tried-and-tested AND t o ristmas dash ways NEWS ow v a n Ch rd cash to save money on your R H h t e col d, ha rig r storheir tips FO » bill s nex t year LE RETAIL NEWS THAT Page 32 TIT e l bette rRetailing. MATTE RS h t you hare t eoms ● 04.12.2020 com l 11.12.2020 G » DIN Page 18 LEA THE r●sbett aile prio ti s erRetailiring.c How Covid is dam your store’s repu aging ERS Ret and ge 24 » S THAT MATT RETA IL NEW 6 Pa tation ways the s 020 governEmDe:ning .2 7.11 ●2 e ta ilin g .c t’ om N rR tt e wIsp nce cter e ●b n d RS nLeA e E AT T TM HA ST P N EW e l affoeth A IL l Investigation unco niil EX conyvneow R ET vers thou reported to councilssands of local shops and supermarket p la nhoop lan over face-mask com l Fines and alco hol licence revi pliance s likes» Winter P u r officers over customeews threatened by environmental A r allegations and insp health mMianimnsson’s cyclilongcal Makekinin g Taent rmafice fun ding ections Page 3 e es ● Po st Of l The supe rket -19 gepsti●llsBusin onesss rat and convenience s of complaints revebrands facing t vidch rateet high intern respx Digital ● Rural is Coge um wa sho an aled Chr oris Joh caResh in ould ma ouLot e3 » » REGULATION ● Page 3 m Mi ncenimum Pag NEWSTRADE N REGULATIO Ne w rig Covi d ●B ut sh nn tery age Your hts FEATURE to p stores ment a risPa Your plan SERVICES esyP tooi18nt r for tiernew shop s ATCH eses moak ren tte ling sel ICEW g e LOTTERY v el Government order e ac ler tio sn plan PR for Easter n a or st g hSt pa rc s B rk 2021 ● C 20 nsion spa rginspchang Camelot to introduce ing teless Suggested k tips help higherex pafor The quiccharte to la%m lottery age limit r for are maw other shporeand es toes prepnews make Launches, success players in 2021 Amazon m stor UK changes Firm blames »e miupote mags l tierlaints fro director for growing stor mes llin p-selater Ho ers are toproce comp g ntia ss simpl Page 4 er th » this mon » Page 24 strategies and market insight il » xit: focou ON Page 7 Camelot reta to r nt while » volu LEG IS LATI n ow ing th e e 12 revealed Page 20 » Bre epare stshri outlines plan id-19 nk pric lines p1 Cover RN.indd Page 6 Pag ’ 1 2 overcome Cov fizz 16:2 17:12 » r o r 1/20 20 01/12/2020 sales slump ‘p e w ade al Page 4 24/1 th olesalerstrno EU dieence 08/12/2020 17:42 Wh up say conven CELS very p1 Cover RN.ind d 2 gro ld hit » PAR ‘ PO se’ to l wou s e5 Pag store clo d a e cusses ew RM boss d act of on is s n p s Mail ntial imnership pote el part age 4 » parc nches P 14 | NEWTRADE MEDIA | MEDIA PACK 2020 NEWTRADE MEDIA | MEDIA PACK 2021 | 15 b ra 1 .indd RN ver Co p1
WE’VE TAKEN PART IN THE IAA FOR THE PAST FEW YEARS. IT’S A REALLY GOOD Launched in 2006, the Independent Achievers Academy (IAA) is a unique concept. It is not an annual set of awards, but a learning and WAY OF COMPARING HOW WE ARE development programme aimed at improving the quality of stores DOING WITH ONE ANOTHER. IT’S within the convenience channel. We do this through benchmarking, sharing expert advice and connecting retailers with trusted suppliers. REWARDING AS WELL AS BEING A FANTASTIC WAY TO IMPROVE YOUR STORE This is a CHRIS TOMES COSTCUTTER & THE FOOD SHOP full-year journey… MONTH 1 MONTH 3 MONTH 5 MONTH 7 MONTH 9 MONTH 11 AiA Scheduling AiA Visit Data Analysis Shortlist Announced Judging Day Partnering sponsors with Share thought leadership and Qualification complementary retailers with retailers one-on-one Gala Dinner Call for benchmarking & AiA coverage MONTH 2 MONTH 4 MONTH 6 MONTH 8 MONTH 10 MONTH 12 Benchmarking Guide In-Store Assessments TOP 100 Finalists Announced Promoting success Distributed to 16,000+ Take place Announced Arming retailers with marketing support Retail Study Day 16 | NEWTRADE MEDIA | MEDIA PACK 2021 NEWTRADE MEDIA | MEDIA PACK 2021 | 17
Connecting partners with retailers Our purpose is to help retailers where possible, and often the best recommendations come directly from you, the supplier. We host numerous Retail Study Day Benchmarking Academy in Action Judging Day live and virtual events that connect independent An annual tour and Self assessments that give Mentoring programme & Gala Event retailers with suppliers and offer them the demonstration of retailers the opportunity where our partners A chance to gain opportunity to share insight and best practices. innovation in independent to compare their stores develop relationships insight into the future Retailers are then able to make improvements retail to inspire retailers to understand their with previous participants growth of the sector based on the information they’re given, and to get involved. In the strengths, and find simple and help them to by understanding suppliers gain key insight into the behaviour of programme in 2020 this improvements to increase improve related to IAA the challenges faced store owners. was held virtually. sales and profits. benchmarking categories. and unique solutions being implemented by independent retailers. How do partners benefit? • Gain first-hand insight into the • Influence retailers to improve opportunities and challenges through sharing best practice and retailers face expert advice • Brand exposure across all • Coverage in industry-leading marketing materials throughout publications RN magazine the year and Retail Express, and on • Interact with the best independent betterRetailing.com convenience retailers in the • Contribute to the development business of and create relationships with retailers looking to improve their stores 18 | NEWTRADE MEDIA | MEDIA PACK 2020 NEWTRADE MEDIA | MEDIA PACK 2021 | 19
The Retail Success Handbooks are a series of six annual reports What’s coming up in the that delve into important industry first half of 2021? trends, like changes in ranging and sustainability. Retailers pay for and FEBRUARY JUNE rely on this series of handbooks Sustainability What to Stock for practical tips to upgrade their A close look at the trends The ultimate guide to the stores. Each handbook contains driving this vital global top-selling products in comprehensive insight – including topic and explain how convenience. Supported legislation analysis, myth busting retailers can run a more by comprehensive data, and forecasting – that helps retailers profitable business by this issue is an essential l S LER make calculated decisions about i TAI RE focusing on sustainability. reference for every retailer. l a RS DENT i l RS i E ENT RETAILE t AIL EN what to stock and how to invest to ta EITNDEP INDEPEND e IT-DRIVEN e R TER a FOR PROF e N N D h EIMU V ST -REA remain competitive. T AR t ss s D R -D N PIET EF NRDO APRIL e RIP e FON D E EA IV hR S s T-R DR e Alcohol c US IT- T se u c A M ROF st 2 020 e c P s gu R /Au FO July With 59% of retailers c 20 WHAT 20 D h e rch EA a u M -R October 202 0 ST saying they need more c MU T uSc TO STOCK A ok HandbookCK 9pr6 alcohol category advice, TO is the most sought- t ofi s bo S drGive Y this handbook will help S r n d YO TECHy N O LO lys ed Ha I T T n a a ITL k HBA after industry guide, s or In-store bo o W NA a E sf a ze examples drive sales and profits nd AI ide y si p Ha an ho with the strongest brands SU ST s providing unparalleled insight using exclusive in the market. EPoS data from 3,529 ths on t12m e nex tein Pro for th tca re u ide Pe rin ks gg ks Sof td gin nac co les stores &s boTos tacsa ran ps ce kscosts an sd ob e ry er risre du r s to airy d C rin ing u r co Easy way D nd lau tom Vap :01 s /06/2020 15:3 2 o s 12 & 3/20 ing Y Google04/0list 20 old cu dia 18 ol seh Soncia ealmmece wei crrendir oh ou EPoS Alc mesprevention H Cri uit rs e y,Su Ic f ppfeedlier icin esectory c Bis Delive ba s n i o a d M Food to go Chillers eal rie e cer feensm ke l& rea Digita cofee v a ea sa y m &l scr Ce d t to nerd n 15:03 il le 24/09/2020 Ch ow ctioa HConfe dd 1 p1 Cover Technology.in 1 dd TS.in rW Cove p1 1 dd er.in Cov p1 20 | NEWTRADE MEDIA | MEDIA PACK 2021 NEWTRADE MEDIA | MEDIA PACK 2020 | 21
Vape Retailer is our newest publication to market and has enjoyed huge success since its first issue in February 2020. Already having been shortlisted for the PPA’s Launch of the Year Award, Vape Retailer’s eight annual issues provide Accredited media the most in-depth analysis and 39%* partner of insight specifically created for the convenience sector. Its cover price of £1.99 makes it the only paid-for vaping title for c-stores, so retailers of retailers consider read it expecting to find a real vaping to be vital business benefit. The leading vap e ma to the future of lergaz s ine for news and ience retai their stores convenien for news and conven ce retailers g vape magazine The leadin rs aile ret ce 2020 en ien September October 2020 c onv sa nd GROW YOUR new SALES WITH THE BEST Distributed 20 t 20 for SIVE ine EXCLU E Au gus LO C AL’S VA PE ma gaz VAP HOW E GANTRIES FO A RE SU PPLIER e R YOUR STOR g vap BESPOKG RETAILERS E to more than 23,500 adin Special featu HELPIN LES BY 40%Explained: re p20 le The GROW SA feature p17 How to stop Special menthol accessories shrinking WE D your vape sale W HE s p6 HO UNC APE LINE LAUR V E ON WA YS, SU SSEX p1 0 E-liquids, short salts: Customer ser vice: Train your staff to engaged convenience ER fills and nic d O NG and vape store IS C AT drive vape pro ND ell ers an fits p24 sts RA , LO Be ADIA ad vice p24 ISH SH ING category AM - How to: Sell box retailers across igh mods and the UK h 0 ock : 1 t advanced led ust-s our vea hardware p28 y Re gin m s for r ma ter kit y small 50from m t a r A r e alysis: Why this s 1 2 s: An Special rep ‘Sa les lier re h ar’s Stoptober by 25% p ort: sto sale witye sust forup pp ill age ing The seven ys ye der ply is set to be the condi spla thinar gs ke allcts iness ntack levels’ Un com 7 venience retacolo e- usdown Vape in my sto big gest ever p7 on pr u rb 0 ilers sood Akh tar, re: you law? need to know yo p2 p Maq , ing Work s & Food with brands on p14 kthorn New my the £1.491 £1.49 Blac own terms p12 Vol.6,1, No. Vol shire p12 South York ONLY ONLY E EUSE USE FORTRAD FOR TRAD 433 0016 ISSN 2633-5 433 ISSN 2633-5 p1 Cover October.in dd 1 6 13:4 15:39 20 09/09/2020 7/20 29/0 21/10/2020 17:30 st late ts 1 ber.indd *Survey conducted in 2020 of p1 Cover Septem The roduc D: CB ice, p nd a adv tock xt for s to t’s ne ory p1 a wh categ 5 500 independent stores the 1 .indd VR ST GU AU ver Co p1 22 | NEWTRADE MEDIA | MEDIA PACK 2021 NEWTRADE MEDIA | MEDIA PACK 2020 | 23
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