MassHealth Presentation - November 2017 - Massachusetts League of ...

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MassHealth Presentation - November 2017 - Massachusetts League of ...
MassHealth Presentation
November 2017
MassHealth Presentation - November 2017 - Massachusetts League of ...
Agenda
•   Introductions / Overview
•   Benefit Changes, July 1, 2017
•   Orthodontic Billing Changes, November 1, 2017
•   Children’s Medical Security Plan, July 1, 2017
•   Benefit Changes, January 1, 2018
•   Other Important Information
•   MassHealth Outreach Programs
•   Questions?

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MassHealth Presentation - November 2017 - Massachusetts League of ...
DentaQuest Team
Tracy Chase Gilman, Regional Director
          Phone: 617-886-1310
          E-mail: Tracy.Chase@Dentaquest.com

Marianne Leahy, Vice President, Network Management
          Phone: 617-886-1206
          E-mail: Marianne.Leahy@greatdentalplans.com

Keishia Lopez-Christian: Provider Relations Representative (Boston and Southern MA)
           Phone: 617-886-1727
           E-mail: Keishia.Lopez@DentaQuest.com

Daniel Archambault: Provider Relations Representative (Western MA)
           Phone: 617-886-1736
           E-mail: Daniel.Archambault@DentaQuest.com

Flor Piedrasanta: MassHealth Outreach Coordinator
           E-mail: Flor.Piedrasanta@DentaQuest.com

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MassHealth Presentation - November 2017 - Massachusetts League of ...
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MassHealth Presentation - November 2017 - Massachusetts League of ...
Public Health Dental Hygienists, New Codes
   New Code:           Description:

   D0190               Oral Screening (New Code)

                       Screening of a patient: A screening, including state or federally mandated
   CDT Definition      screenings, to determine an individual’s need to be seen by a dentist for diagnosis.

                       Two (2) per calendar year per member, per provider. No prior authorization
   Limitation          required.
                       Adult- $20
   Fees                Under 21- $29

   New Code:           Description:

   D0191               Limit Clinical Assessment (New Code)
                       Assessment of a patient: A limited clinical inspection that is performed to identify
   CDT Definition      possible signs of oral or systemic disease, malformation, or injury, and the potential
                       need for referral for diagnosis and treatment.

                       One (1) per calendar year per member, per provider. No prior authorization
   Limitation Change   required.
                       Adult- $20
   Fees                Under 21- $29

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MassHealth Presentation - November 2017 - Massachusetts League of ...
Dental Regulation: Diagnostic Services

• Oral Screening. The MassHealth agency pays for an oral screening twice
  per calendar year per member per provider. An oral screening may only be
  billed by Public Health Dental Hygienists. An oral screening includes state
  or federally mandated screenings to determine a member’s need to be
  seen by a dentist for further diagnosis.

• Limited Clinical Assessment. The MassHealth agency pays for a limited
  clinical inspection once per calendar year per member per provider. A
  limited clinical assessment may only be billed by Public Health Dental
  Hygienists. A limited clinical assessment includes identification of possible
  signs of oral or systemic disease, malformation, injury, and/or the
  potential need for a referral for diagnosis and treatment by a dentist.

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MassHealth Presentation - November 2017 - Massachusetts League of ...
Dental Regulation: Provider Eligibility
420.404: Provider Eligibility: Participating Providers
• (A) A dentist or public health dental hygienist who is a member of a group practice
   can direct payment to the group practice under the provisions of the MassHealth
   regulations governing billing intermediaries in 130 CMR 450.000: Administrative
   and Billing Regulations.

The dentist or public health dental hygienist providing the services must be enrolled as
an individual provider, and must be identified on claims for his or her services.
• (B) A dental school may claim payment for services provided in its dental clinic.
• (C) A dental clinic may claim payment for services provided in its dental clinic.
• (D) A community health center, hospital-licensed health center, or hospital
    outpatient department may claim payment for services provided in its dental
    clinic.

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MassHealth Presentation - November 2017 - Massachusetts League of ...
Dental Regulation: Provider Types
420.405: Provider Eligibility In-state and Out-of-state
• (2) Community Health Center. A licensed community health center with a dental clinic is
    eligible to participate in MassHealth as a provider of dental services.

•   (5) Dental Clinic. A dental clinic must be licensed by the Massachusetts Department of Public
    Health (DPH) to be eligible to participate in MassHealth as a dental provider. A DPH license is
    not required for a state owned and operated dental clinic. A dental clinic that limits its
    services to education and diagnostic screening is not eligible to participate in MassHealth as a
    dental provider.

•   (9) Public Health Dental Hygienist. A dental hygienist engaged in private practice is eligible to
    participate in MassHealth as a dental provider and claim payment for certain services without
    the direct supervision of a dentist if he or she is licensed to practice as a registered dental
    hygienist by BORID and also meets the Board’s requirements to practice in a public health
    setting pursuant to 234 CMR 2.00: General Rules and Requirements et seq. Private practices
    may include, but are not limited to, solo, partnership, or group practices.

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MassHealth Presentation - November 2017 - Massachusetts League of ...
Silver Diamine Fluoride

Code       Definition                        Covered?

D1354      Interim carries arresting         Non-covered
           medicament application, per
           tooth

           Conservative treatment of an
           active, non-symptomatic
           carious lesion by topical
           application of caries arresting
           or inhibiting medicament and
           without mechanical removal
           of sound tooth structure.

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Denture Radiograph Requirement
Removable Prosthodontics (Full and Partial Dentures)
•  Some procedures require retrospective review documentation. Please refer to Exhibits A-D covered
   services tables for specific information needed by code.

Documentation needed for procedure:
•     If the member still has natural teeth, appropriate pre-operative radiographs showing clearly the
      adjacent and opposing teeth: bitewings, periapicals or panoramic radiograph are required. If the
      member has no remaining teeth, radiographs are not required. Appropriate pre-operative radiographs
      are required for patients who just became edentulous and all non-edentulous patients clearly showing
      the adjacent and opposing teeth or if edentulous, the edentulous jaw : bitewings, periapicals or a
      panoramic radiograph are required.
  Criteria for Removable Prosthodontics (Full and Partial Dentures)
•     Prosthetic services are intended to restore oral form and function caused by premature loss of
      permanent teeth that would result in significant occlusal dysfunction.
•     A denture is determined to be an initial placement if the patient has never before worn a prosthesis or
      had a prosthesis prescribed by any provider at any time.
•     Dentists are required to take diagnostic quality pre-operative radiographs for complete denture services.

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Periodontal Code Changes, Effective July 1, 2017

Codes:              Description:
                    D4341-Periodontal scaling and root planning - four (4) or more teeth per quadrant.
D4341, D4342        D4342-Periodontal scaling and root planning – one (1) to three (3) teeth per quadrant

                    Limitation changed from thirty six (36) months to three (3) calendar years. (Beginning of the 3rd
                    calendar year)

                    Not payable in conjunction with D1110 and D1120 or D4210 and D4211 on the same date of
                    service.
Limitation Change   Office:
                    One (1) of D4341 or D4342 per three (3) calendar years per patient, per quadrant.
                    Two (2) of D4341 or D4342 per one (1) day per provider or location in office.

                    Hospital:
                    Four (4) of D4341, D4342 per one (1) day per provider or location in hospital.

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Benefit / Language Changes

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Benefit Changes, Effective July 1, 2017

New Code:         Description:

D0180             Comprehensive Periodontal Evaluation (New Code)
                  MassHealth Under 21
                  MassHealth Adult
                  MassHealth DDS
Who is covered?
                  HSN Only Under 21
                  HSN Only Adult
                  One (1) per calendar year per provider or location. No prior authorization.

                  Not covered with D9110 Palliative (emergency) treatment of dental pain – minor
Limitation        procedure or D0140 limited oral evaluation – problem focused, by same provider
                  or provider group on same date of service.

                  Periodontal charting to be maintained in patient’s chart.

                  Adult: $37
Fees
                  Under 21: $58

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Benefit Changes, Effective July 1, 2017

Code:               Description:

D0330               Panoramic Radiographs

                    Payment will not be allowed for D0330 if it billed on the same date of service
Limitation Change   with codes related to orthodontic, crowns, endodontic codes, periodontic codes
                    or restorations / interproximal caries.

Codes:              Description:

D2140-D2394         Restorations (Fillings) (Calendar year + Reimbursement Cap)
                    Limitation change from twelve (12) months to a calendar year.

                    One (1) per calendar year per provider per location per tooth.
Limitation Change   MassHealth will not pay for restorations placed on two (2) or more surfaces within
                    twelve (12) months on the same tooth as separate restorations. Claim submitted as
                    separate restorations will be paid at the appropriate multi surface restoration
                    rates.

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Benefit Changes, Effective July 1, 2017
    Updated November 2017- Coming
Code:
                    Description:
D0270, D0272,
                    Bitewing Radiographs
D0273, D0274
                    Two of (D0270, D0272, D0273, D0274)
                    per 1 Calendar year(s) Per Provider OR
                    Location. One of (D0270, D0272, D0273,
                    D0274) per 1 Day(s) Per patient. Only one of
                    (D0270, D0272, D0273, D0274) can be billed
                    on the same date of service. Any
                    combination of radiographs that exceeds
                    the maximum allowable payment for a
                    FMX will be reimbursed at the D0210 rate.
                    Documentation of variation from ADA
                    clinical guidelines to be kept in patient
Limitation Change   record.

                    Any combination of radiographs that exceeds the maximum allowable payment for
                    a FMX will be reimbursed at the D0210 rate. Documentation of variation from ADA
                    clinical guidelines to be kept in patient record.

                    For Example:
                    •    Deny the D0272 (double) and D0272 (double) from being billed together on the
                         same date.
                    •    Deny the D0270 (single) and D0273 (triple) from being billed together on the same
                         date.

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Orthodontic Benefit Changes, Effective November 1, 2017
 Codes:       Description:
 D8670        Periodic Orthodontic Treatment Visit

              Codes:                                 Description:
 Action       D8670                                  Periodic Orthodontic Treatment Visit

                                                     •    Change billing cycle from monthly to quarterly
                                                          (every 90 days)

                                                     •    Each quarterly billing period starts on the date
                                                          the member receives the first adjustment

                                                     •    The first date that a quarterly payment for an
              Action                                      adjustment can be paid is for a date of service
                                                          in the month after the last date of service
                                                          claim. For example, if an adjustment service
                                                          was paid for the date of service of October 15,
                                                          2017 the earliest date a quarterly adjustment
                                                          payment could be paid would be November 1,
                                                          2017
                                                     •    One of D8670 per 90 day(s) per patient. The
                                                          first adjustment (D8670) may not be billed in
                                                          the same calendar month as banding (D8070,
                                                          D8080)
 Limitation   Limitation                             •    Only payable to a dental provider with a
                                                          specialty of Orthodontics
                                                     •    Please review billing instructions in Section 16
                                                          of the Office Reference Manual

                                                     $268/Child-EPSDT (under 21)
 Fee:         Fee:                                   $200/Adult (21 and over)

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Children’s Medical Security Plan (CMSP)

•   DentaQuest became the TPA for the Children’s Medical Security Plan Effective July 1, 2017.
•   The Children's Medical Security Plan (CMSP) is a program that provides certain uninsured
    children and adolescents with primary and preventive medical and dental coverage.
•   Populations Served:
     o CMSP is for children under the age of 19 who are Massachusetts residents at any income
         level, who do not qualify for MassHealth (except MassHealth Limited), and who are
         uninsured.
•   Some examples of services not covered by CMSP under MassHealth include:
     o Cosmetic Services
     o Orthodontic Services
•   Please note:
     o The service history for MassHealth and the Health Safety Net will be taken into
         consideration prior to payment for any covered service.

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Children’s Medical Security Plan (CMSP)
MassHealth- State Fiscal Year Annual Maximum:
• CMSP-covered services include dental services, up to the $750 maximum per state fiscal year
   (SFY), including preventive dental care under the MassHealth plan.
• CMSP benefits are calculated on a state fiscal-year basis. The state fiscal year starts on July
   1st and continues through June 30th.
• Members who have only CMSP coverage or choose to see a provider who is not a Health
   Safety Net (HSN) participating provider may have a patient responsibility after the processing
   of claims once the $750 state fiscal year maximum has been reached.
• If a member has CMSP and HSN coverage and they see a Health Safety Net participating
   provider, the balance remaining or any other covered services provided after reaching the
   SFY maximum will be paid under the Health Safety Net with no patient responsibility.

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Children’s Medical Security Plan (CMSP)
SPECIAL NOTE:
• As of July 1, 2017 the CMSP remittance advice may not always correctly calculate the
   member financial responsibility for members who have reached the $750 annual allowable
   maximum per state fiscal year.
• The issue is actively being worked and MassHealth will communicate to the providers when
   the corrections to the logic to calculate member responsibility have been made.
• Until a fix has been implemented providers can determine the member responsibility in the
   following manner:
     o If the members reaches the $750 annual allowable maximum within a state fiscal year
        the service line will reference a processing policy 2550- Remaining Patient Liability
        Present (Detail). This information will alert the provider that there is member payment
        responsibility associated with the service.
     o If MassHealth has paid a partial amount before the member reaches their maximum the
        provider is held to the MassHealth allowable amount. In this instance the member
        responsibility is the difference between the amount paid by MassHealth and the
        MassHealth allowable amount (fee).
     o If nothing was paid by MassHealth the service is considered non-covered. The provider
        may charge the member the MassHealth allowable amount (fee).

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Accumulator- CMSP MassHealth
This image cannot currently be displayed.

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CMSP MassHealth
Accumulator Calculator

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Remove Codes, Effective January 1, 2018
Code         Description                      Limitation                         Action
D5510        Repair broken complete denture   Not allowed within 6 months of     Remove Code
             base                             initial
                                              placement. All adjustments,
                                              repairs to
                                              acrylic or framework, as well as
                                              replacement and/or addition of
                                              any teeth
                                              to the prosthesis are considered
                                              part of
                                              the prosthetic code fee and are
                                              not
                                              billable.
D5610        Repair resin denture             Not allowed within 6 months of     Remove Code
                                              initial
                                              placement. All adjustments,
                                              repairs to
                                              acrylic or framework, as well as
                                              replacement and/or addition of
                                              any teeth
                                              to the prosthesis are considered
                                              part of
                                              the prosthetic code fee and are
                                              not
                                              billable.
D5620        Repair cast framework            Not allowed within 6 months of     Remove Code
                                              initial
                                              placement. All adjustments,
                                              repairs to
                                              acrylic or framework, as well as
                                              replacement and/or addition of
                                              any teeth
                                              to the prosthesis are considered
                                              part of
                                              the prosthetic code fee and are
                                              not billable.

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New Codes, Effective January 1, 2018
Code      Description             Limitation              Fees             Action
D5511     Repair broken complete Not allowed within 6     Under 21 $109    Add
          denture base,          months of initial        Adult $79
          mandibular             placement. All
                                 adjustments, repairs to
                                 acrylic or framework, as
                                 well as
                                 replacement and/or
                                 addition of any teeth
                                 to the prosthesis are
                                 considered part of
                                 the prosthetic code fee
                                 and are not
                                 billable.

D5512     Repair broken complete Not allowed within 6      Under 21 $109   Add
          denture base, maxillary months of initial        Adult $79
                                  placement. All
                                  adjustments, repairs to
                                  acrylic or framework, as
                                  well as
                                  replacement and/or
                                  addition of any teeth
                                  to the prosthesis are
                                  considered part of
                                  the prosthetic code fee
                                  and are not
                                  billable.

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New Codes, Effective January 1, 2018
Code      Description               Limitation                 Fees           Action

D5611     Repair resin partial      Not allowed within 6       Under 21 $93   Add
          denture base,             months of initial          Adult $72
          mandibular                placement. All
                                    adjustments, repairs to
                                    acrylic or framework, as
                                    well as
                                    replacement and/or
                                    addition of any teeth
                                    to the prosthesis are
                                    considered part of
                                    the prosthetic code fee
                                    and are not
                                    billable.

D5612     Repair resin partial      Not allowed within 6       Under 21 $93   Add
          denture base, maxillary   months of initial          Adult $72
                                    placement. All
                                    adjustments, repairs to
                                    acrylic or framework, as
                                    well as
                                    replacement and/or
                                    addition of any teeth
                                    to the prosthesis are
                                    considered part of
                                    the prosthetic code fee
                                    and are not
                                    billable.

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New Codes, Effective January 1, 2018
Code      Description            Limitation             Fee              Action

D5621     Repair cast partial    Not allowed within 6    Under 21 $121   Add
          framework,             months of initial       Adult $97
          mandibular             placement. All
                                 adjustments, repairs to
                                 acrylic or framework,
                                 as well as
                                 replacement and/or
                                 addition of any teeth
                                 to the prosthesis are
                                 considered part of
                                 the prosthetic code fee
                                 and are not
                                 billable.

D5622     Repair cast partial    Not allowed within 6    Under 21 $121   Add
          framework, maxillary   months of initial       Adult $97
                                 placement. All
                                 adjustments, repairs to
                                 acrylic or framework,
                                 as well as
                                 replacement and/or
                                 addition of any teeth
                                 to the prosthesis are
                                 considered part of
                                 the prosthetic code fee
                                 and are not
                                 billable.

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New Codes, Effective January 1, 2018
Code          Description                    Fee             Action

D9222         Deep Sedation / General        Under 21 $109   Add
              Anesthesia- First 15 minutes   Adult $73

D9239         Intravenous Moderate           Under 21 $101   Add
              (Conscious) Sedation /         Adult $84
              Anesthesia- First 15 minutes

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Codes to be Edited, January 1, 2018
Code        Description               Limitation              Fees            Action
D9223       Deep sedation / general                           Under 21 $109   Edit
            anesthesia- each                                  Adult $73
            additional 15 minute
            increment

D9243       intravenous moderate      Five of (D9243) per 1   Under 21 $101   Edit
            (conscious)               Day(s) Per patient.     Adult $84
            sedation/analgesia –
            each additional 15
            minute increment

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Other Important Information

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Third Party Liability Claims (TPL)
•   Check member eligibility on the MassHealth Web Portal
•   If member is eligible, click on member number to check if member has other
    primary insurance
•   If a member has a primary insurance, you must submit the claim to the primary
    insurance(s) first
•   All TPL claims must have an Explanation of Benefits (EOB) from the primary
    insurance, or a letter documenting the member’s termination from the primary
    insurance, attached to the MassHealth claim, to prevent a claim DENIAL
•   Primary EOB’S must be submitted with the primary insurance name and logo on
    the EOB. Partial EOB’s will not be accepted
•   To download full EOB, your office must have the correct profile set on the
    primary payer’s web site
•   If the member’s primary coverage terminates, the member must call MassHealth
    Customer Services (1-800-841-2900) to update their information

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MassHealth Web Portal
            Resources- “Related Documents”

• Office Reference Manual (ORM)
• Fee Schedule
• Massachusetts W-9
• Electronic Funds Transfer (EFT) Form for Direct Deposit
• Presentations, Newsletters, etc.
• MassHealth Dental Provider Web Portal Presentation

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Bell Notifications
*The Bell on Top Tool Bar Will Have a Red Dot When a
            New Notice Has Been Posted

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Helpful Internet Links & Resources

• Provider Web Portal – Check eligibility, submit authorizations & claims
 https://masshealth-dental.net

• Vendor Web – Use this to check on payment status
https://massfinance.state.ma.us/VendorWeb/vendor.asp

• NPPES – Use to obtain, verify, and update NPI information
https://nppes.cms.hhs.gov/NPPES/Welcome.do

• Regulations Updates – Sign-up to get notified of any changes in the regulations
mailto: join-masshealth-provider-pubs@listserv.state.ma.us

• IVR/Call Center - (800)-207-5019 available 24 hours a day / 7 days per week

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MassHealth Outreach Programs

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Fluoride Varnish in a Medical Setting
• Integrate medical and dental care through the promotion of the fluoride
  varnish program.
• Provide training and guidance regarding the importance of oral health,
  applying fluoride varnish, the importance of age one visits and referral to a
  dental home.
• Provide support for the implementation of fluoride varnish application in
  the medical setting to include training, billing support and tools for referral.

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Fluoride Varnish in a Medical Setting, continued
     Promoting Oral Health and Fluoride Varnish in Medical Offices

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Collateral Material
We’ve expanded this program to include more tools and support for the medical offices
as well as updated materials.

• Materials Available:
   o Baby Teeth Brochures
   o Educational Posters
   o New Survey

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DentaQuest - Additional Resources

Megan Mackin: Outreach Coordinator
       Phone: 617-886-1728
       E-mail: Megan.Mackin@DentaQuest.com

Sean Moran: Provider Intervention Specialist
       Phone: 617-886-1463
       E-mail: Sean.Moran@DentaQuest.com

Giovani Romero: Member Intervention Specialist
         Phone: 617-886-1219
         E-mail: Giovani.Romero@DentaQuest.com

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Questions

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