MARCH 2021 - RDASH LEADING THE WAY WITH CARE - RDASH NHS FOUNDATION TRUST
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from the Chief Executive Welcome to the March edition I am pleased to announce that The Humber, Coast and Vale Health and Care Partnership, of Trust Matters. of which we are a member, has been selected as one of only 10 areas in England to develop Spring has arrived bringing a much-welcomed a pilot maternal mental health service. This boost to our wellbeing. will bring much needed psychological support and therapy for women experiencing mental Although the stay-at-home rule has been lifted health difficulties arising from or related to their in England, many restrictions remain in place. maternity experience across the Humber region. I would urge everyone to keep on protecting each other by washing your hands regularly, Staying connected has never been more covering your face and keeping your distance to important. Whether you are a patient, carer, prevent the spread of coronavirus. one of our colleagues or a member of the public, we have several online support networks Kathryn Singh Our Grounded Research team has ensured that which you can join and share your experiences. Chief Executive we can play our part in the continuing challenge There is the ‘Covid and Me’ network where of the COVID-19 pandemic and has opened a people talk about their experiences of the If you’ve a story to tell new Vaccine Research Hub. This is where the coronavirus pandemic. We also have a network team will carry out research trials in areas such for Carer Champions and Listen to Learn where let our Communications as vaccine research, long COVID and the mental we listen to you views on how to improve our Team know. health issues that will follow the pandemic. If you services – all of which you are very welcome Email rdash. are interested in taking part, you can sign up to to join. You will find the dates and more the NHS COVID-19 Vaccines Research Registry. information inside this edition. rdashcommunications@ You will find more information inside this edition. nhs.net I hope you enjoy reading Trust Matters and or ring them on The pandemic continues to affect our mental please stay safe. wellbeing, and this is also the case for children 01302 796204. and young people with some experiencing eating problems as a result. Although eating Kind regards. disorders can affect anyone, our Community Don’t forget you can Eating Disorder Service has been reminding also follow us on social media: parents of the support that is available as part of Eating Disorders Awareness Week. Kathryn . @Rdash_nhs Rdash nhs @rdashnhs Youtube rdashcommunications 2
News matters Simply one of the best We are simply one of the best when it comes to equality, diversity, and inclusion We are also above average in six other categories in this year’s NHS staff survey. It’s also the second year running we’ve topped the bill for equality, diversity and inclusion, for which the Trust is also a finalist in the Health Service Journal NHS Workplace Race “I believe the Trust is a great place to work and I’m pleased Equality Awards. colleagues have given us these fabulous results. Colleagues who took part in the survey gave us a big thumbs “As always, I want to thank our colleagues for all that they up and put the organisation above average when it comes to: do at RDaSH especially during the last 12 months where • Health and Wellbeing they have all gone over and above during the Coronavirus outbreak. The hard work they do is always appreciated, • Morale not only by me, the Board of Directors and the Executive • Quality of Care Management Team but by the patients we care for, as well as • Two categories of Safe Environment their families and carers.” • Safety Culture. The survey results are available at the following link: In fact, in many of the categories the Trust was only a fraction https://bit.ly/3spvWjb off ranking with the best! The only category that we were just below average in was teamworking – but was only 0.1% lower than the average scores and is probably as a result of a lot of colleagues working remotely due to the Coronavirus pandemic. Kathryn Singh, Chief Executive, said: “I want to thank all of our colleagues who took part in the survey. It’s excellent to see that we are ranking above average in several categories and the best in one. The NHS vaccination programme continues to make strong progress. Thanks to the thousands of people involved, in just three months the health service in England has given the vital first vaccine dose to more than 19 million people – over a third of all adults, opened more than 1,600 vaccination services and visited over 10,000 care homes. Across Doncaster, Rotherham and North Lincolnshire, together with our partners we have vaccinated 3,326 frontline colleagues that’s 88%. 3
News matters Trio’s national awards shortlisting success Virginia Golding, Head of Equality, Kathryn Singh, Chief Executive, for Diversity, Inclusion and Participation, Louis Palmer, Clinical Studies Officer, for Inspiring Diversity and Inclusion Compassionate and Inclusive Leader for Ground-Breaking Researcher Lead 4
News matters New Recovery Lounge provides a tranquil environment for mental health care A newly opened assessment centre in a Doncaster bungalow is providing a calm oasis of support for people experiencing a mental health crisis. The Recovery Lounge offers a safe and quiet alternative for some patients with urgent mental health problems who may otherwise go to a busy hospital Emergency Department. Converted from a modern bungalow in a leafy area of the Tickhill Road Hospital site, the stand-alone Recovery Lounge enables patients to be assessed for longer periods of time – up to 12 hours if necessary. Alison Lancaster, Head of Mental Health and Learning Disability Services at this Trust, said: “When someone is in a mental health crisis they are at their most vulnerable. It’s essential they receive the care and support they need in a place where they feel safe and are supported by people who understand their needs. The Recovery Lounge does just that. “Two people can be assessed at any one time, utilising the skills of a range of health and social care professionals, including nurses, social workers, psychologists and occupational therapists. We work closely with colleagues from the Rethink Mental Illness charity to deliver the crisis service.” The Recovery Lounge opened at the beginning of February 2021 and currently operates every Friday from 5pm to Monday at 10am, with the intention of moving to a full 24/7 provision from 1 April this year. The two assessment rooms each have a reclining chair for rest and relaxation, with other facilities including a staff office, lounge, dining room, kitchen, and shower. Elouise Turpin, manager of our Crisis Team, said: “Having the opportunity to assess people over a longer period of time offers a number of benefits, including better engagement with the patient, which in turn means we can really get to know what type of care and support they need.” If you or someone you know has urgent concerns about their mental health and you or they are registered with one of our services in Doncaster, please use the following contact methods to get the help you need: During office hours: 01302 566999 Out of office hours: Freephone 0800 804 8999. 5
News matters Royal seal of approval The Duke of Cambridge has given Tracey told the Duke how she started the Royal seal of approval to all our her podiatry career in 1991 in Doncaster after studying at Huddersfield colleagues for the sterling work Polytechnic and how she has worked being carried out throughout the in the NHS ever since. She also spoke COVID-19 pandemic. about how she and her team have adapted their service to continue The Duke caught up with Tracey delivering excellent patient care Wheeler, our Podiatry Foot Protection throughout the Coronavirus pandemic. Service Lead in Doncaster, on March 3, Tracey, who has helped to carry out after he found out more about podiatry COVID-19 vaccinations, said: “Prince in the NHS as part of Career’s Week. William was so nice, it was a privilege His Royal Highness, a keen advocate and a honour to speak to him. I for mental health, had a chat with explained how we work with schools Tracey to find out about her career and to talk to young people about careers how her work had changed during the in podiatry and he was very keen to Coronavirus pandemic. The Duke was pass on his thanks to everyone here at keen to acknowledge the hard work of the Trust for their hard work during the Tracey and all Trust colleagues as well as pandemic.” the wider NHS. North Lincs dads – don’t miss out on important advice, we’re here to help you North Lincolnshire new dads are the number of sudden infant deaths the focus of a new campaign to has fallen 79 per cent since the 1990s when a campaign was launched to raise reduce the risk of Sudden Infant awareness. But, nationally, around 240 Death Syndrome (SIDS) occurring babies a year still die from SIDS, so there in young babies. is more to be done to make sure advice is ©iStock/paulaaphoto easily accessible to all. The area’s health visiting team used Safe Sleep Week (March 15-21) to focus on “We need to know that key messages like them, checking they are able to get advice ‘always place your baby on their back to on how to let their baby sleep safely. sleep, in a clear, flat sleep space’ are being received. Team Leader Sarah Green, from this Trust, “We are keen to understand what “So, dads please get in touch if you haven’t said: “Research suggests that dads are barriers North Lincolnshire dads may be already, we’re here to help. not always as engaged as mums when facing in accessing information and also Just ring the health it comes to gathering information about to find out the best ways to reach them. visiting team on SIDS, so we want to make sure they know Currently we are offering technologies like 0800 019 9951.” how and where to find out about safe sleep advice for babies. video consultations, online antenatal and postnatal group sessions and social media, “It’s important because dads often have alongside our traditional home visits. These a key role in the care of their baby and in are all opportunities for dads to find out some cases are the main carer. Thankfully how to reduce the risk of SIDS. 6
News matters New Vaccine Research Hub opens doors Our Grounded Research team, opened the doors of a dedicated centre for vaccine and other research earlier this month. The team moved into Bungalow 2 on the Tickhill Road Hospital Site from its current base in Almond Tree Court. The Vaccine Research Hub will be carrying out trials in the Doncaster and South Humber area. Rotherham residents are covered by the hub being run by Barnsley Hospital which will cover Barnsley and Rotherham. With a formal opening later in the year, the building has been transformed into a dedicated research centre with a major new investment of £80,000 from the NIHR Clinical Research Network Yorkshire and Humber. The new centre includes a pharmacy, clinic rooms and sleep over rooms for certain trials. The Hub will deliver trials in areas such as vaccine research, long Covid and all the mental health issues that will follow the pandemic. It will work that are in particular need of further with volunteers who are drawn from vaccine research. members of the public generally, as well as specific groups in the community possible variants and to see if different Working from a building transformed that are in particular need of further vaccines work better for different into a dedicated research centre on the vaccine research. groups of people. Tickhill Road Site, Balby in Doncaster, researchers will need people from The COVID-19 vaccination programme “We are delighted to be opening the all communities. Anyone aged 18 or – the largest such programme in British new research Hub so that we can play over living in the UK can sign up to history – has made huge progress in our part locally and nationally in the be contacted about taking part in vaccinating the most vulnerable groups continuing challenge of the COVID-19 coronavirus vaccine studies. There is no in society with the vaccines developed pandemic. The work this centre does upper age limit. so far. Those existing vaccines have will make a real difference to people’s been approved thanks to volunteers lives and society’s ability to respond to Some volunteers in the area have taking part in trials. the post-pandemic world, whatever that already agreed to take part by signing may look like.” up to the NHS COVID-19 Vaccines Executive Medical Director, Dr Navjot Research Registry. There will be a Ahluwalia, said: “Vaccination is a crucial Vaccine volunteers continuing need for more volunteers tool to help stop the pandemic, but to take part. People can volunteer even as more people are vaccinated The hub will deliver the trials with here Sign up to be contacted about there is a need to develop vaccines, to vaccine volunteers who are drawn from coronavirus vaccine research - Be Part of find new ways of delivery, to respond to members of the public generally, as well Research (nihr.ac.uk) as specific groups in the community 7
News matters New referral system benefits patients with physical and mental health needs Doncaster adults suffering skin conditions are benefiting from a new referral service that focuses on both their physical and psychological needs. The borough’s Improving Access to Psychological Therapies (IAPT) Long Term Conditions team, which cares for people with mild to moderate mental health problems linked to their enduring health condition, introduced the dermatology ‘pathway’ after research found that up to 15 percent of patients with an anxiety disorder had related skin issues. Therapist Alison Lynskey, from this Trust, said: “The pandemic has raised many people’s worry levels and anxiety can impact on people with pre-existing skin conditions like eczema. When people become anxious their defence system kicks in, releasing hormones which affect different functions in the body and can lead to skin complaints. “To prevent Covid spreading we are sensibly advised to wash our hands more frequently but people with an anxiety disorder can do this so frequently that they damage their skin. “We work with people whose emotional distress is impacting on “Patients can also self-refer direct to us if their skin condition or their skin condition is being made worse they have already been diagnosed with by their anxiety. The pathway was originally set up with the a skin condition by ringing 01302 566999. Dermatology Department at Doncaster Royal Infirmary, but we This new referral process is a good have now widened the referral process to include Doncaster GPs example of joined-up working and other health care professionals. So, if a doctor sees a patient between physical and mental health with a skin problem and mental health problems are evident, teams in Doncaster.” they can be referred to our service for advice and support. Support 4 Change Support 4 Change is a support group for anyone affected by someone else’s drinking or substance abuse. Alcohol and other substances can affect the whole family, not just the user, and the support of family members can be crucial in bringing about change. ©iStock/Viktoriia Hnatiuk If you would like to know more call 07736 477812 to speak to a member of the Support 4 Change team. You can also email at info@support4change.org.uk or visit the website: www.support4change.org.uk 8
News matters Help is at hand for young people with eating problems A specialist NHS team used Eating Disorders Awareness Week at the beginning of March to remind parents and carers that help is available for children experiencing bulimia, binge eating disorder and anorexia. The Community Eating Disorders Service operates across Rotherham Doncaster and North Lincolnshire, offering support to children and young people up to the age of 19 who struggle with disordered eating. Wendy Green, Nurse Manager for the service, which is run by this Trust, said: “The pandemic is affecting the ©iStock/KatarzynaBialasiewicz mental health of many children and young people, with some experiencing eating problems as a result. Families can self-refer direct to us if they have a concern by ringing 01302 566980 9am to 5pm Monday - Friday. “We also take referrals from GPs, other health and social care professionals and third sector organisations. Our team, which includes specialist nurses, eating disorder practitioners, a dietitian, psychologist, and psychiatrist, provides care tailored to suit the individual needs of the Eating disorders can affect anyone. Associated behaviours young people and families we look after. often include significantly limiting the amount of food eaten, eating large quantities at once and compensating “The service is incredibly busy at the moment, so it might for consumed food in unhealthy ways,such as being sick, take a little longer than usual to be offered an assessment. misusing laxatives, fasting or excessive exercise. However, we aim to respond to all referrals within a day and can discuss your concerns and likely timescales for an The Beat Eating Disorders charity has an excellent website assessment when we speak to you. If you have any worries which explains all about the different types of eating about a young person, please ring us.” disorders and the background to them. Visit www. beateatingdisorders.org.uk to find out more. Doncaster Business Award winners Congratulations to the Planned and Unplanned Community Nursing Team. The team scooped an award at the Doncaster Chamber’s annual business awards which was held online on March 12. They won the NHS Community Hero Award for providing a 24/7 business as usual service they have given additional support and responded to ever changing demands created by the pandemic. The backbone of this Trust, these colleagues are protecting the most vulnerable of society with sometimes poor prognostic indicators and Pictured cheering after hearing outcomes. they had won the award are staff nurses Fern Ashton, from Planned Well done to everyone who works in the team and to all the finalists. Care, and Louise Kirkbride, from Unplanned Care. 9
News matters Dene learns techniques to manage anxiety after a heart attack A Doncaster man whose anxiety hospital. I signed up for the cardiac course, Jane Crothers, Senior Psychological issues increased after a heart which is run as weekly group sessions Wellbeing Practitioner in our Long-Term online during Covid and found it really Conditions – IAPT team, said: “Being attack is praising our educational supportive to be amongst other people diagnosed with heart problems can impact course for teaching him relaxation who have similar health issues. on people’s mental health but being part techniques to help manage his of this group really helps them to come to condition. “I have learned various breathing and terms with, and manage, their condition relaxation techniques to help me take better. Dene Woods, 58, was treated for a heart control when I become worried and attack just before last Christmas and as anxious and it’s really helping. “We normally meet with a group of part of his rehabilitation his cardiac nurse eight to ten patients at Cantley Health signposted him to a six-weeks long course “My wife works for the MIND charity, Centre, but the face-to-face sessions were run by Doncaster’s Improving Access to she encouraged me to seek help and I suspended when the pandemic started and Psychological Therapies (IAPT) Long Term encourage anybody in the same situation we have now relaunched online via video, Conditions team. to do so. More people than you realise which is proving popular. suffer from common mental health issues, Dene, an electrician from Edenthorpe, it’s nothing to be ashamed of and help is “Referrals to the group come from the said: “I have experienced anxiety problems freely available.” cardiac rehabilitation team and people can for quite a while, and they became more also self-refer. For more information ring prominent after I returned home from 01302 379563.” Dene in the outdoor pool room he built at home before his heart attack. 10
News matters Research named in top 10 journal articles of 2020 A study from Dr Jaime Delgadillo and Dr Paulina Gonzalez Salas Duyne from our Grounded Research team was in the top 10 of most downloaded in 2020 from more than 5,000 articles. In 2020, the American Psychological Association’s 89 journals published more than 5,000 articles, their most ever and 25% more than in 2019. Dr Jaime Delgadillo Dr Paulina Gonzalez Salas They recently published a look at the 10 most downloaded articles Duyne for 2020, one of which was research conducted by Dr Jaime Delgadillo and Dr Paulina Gonzalez Salas Duhne entitled ‘Targeted A targeted prescription algorithm was developed in a training prescription of cognitive-behavioural therapy versus person- sample, using a supervised machine learning approach, with centred counselling for depression using a machine learning the clinical utility of the algorithm examined in a statistically approach’. It was published in the Journal of Consulting and independent test sample. Clinical Psychology. Using data from a large group of patients the study found Depression is a highly common mental disorder and a major cause evidence of differential response to treatments. Results were cross of disability worldwide. Several psychological interventions are validated in an external test sample, strengthening the reliability of available, but there is a lack of evidence to decide which treatment findings. works best for whom. The conclusion was targeted prescription of these widely available Reviews of clinical trials often conclude that different types of and well-established psychological treatments could potentially psychological interventions for depression work equally well. But improve clinical outcomes at no additional cost to services, recent studies suggest that subgroups of patients with specific representing a major advance in precision mental healthcare. characteristics respond better to specific psychotherapies, and therefore targeted prescription could potentially improve their Executive Medical Director, Dr Navjot Ahluwalia, said: “I’d like treatment outcomes. to congratulate Dr Delgadillo and Dr Gonzalez Salas Duhne for this accolade. It bears testimony to the quality of the research The study aimed to identify subgroups of patients who respond and reflects well on RDaSH, with the public health significance differentially to Cognitive Behavioural Therapy (CBT) or person- that it will help to improve clinical outcomes in the treatment of centred counselling for depression (CfD). It was a retrospective depression.” analysis of 1,435 patients who received either CBT or CfD in primary care. The Grounded Research team can be contacted on 01302 798456 or email rdash.groundedresearch@nhs.net. 11
News matters Magnificent seven for our website Our public website is one of the top 10 in the NHS for quality – and that’s The website includes features like friendly colours for people with sight problem to ensure they official. can see the text against the background, pause buttons on all animations. Consultants put www.rdash.nhs.uk under the spotlight as part of a nationwide review of all 211 A vital source of information for public and NHS trust websites and we came a magnificent patients across Rotherham, Doncaster and North seventh in the league table. Lincolnshire, statistics revealed that in the three months from August to October 2020 alone Specialist software company Silktide sampled it had over 165,000 unique visitors, based on up to 125 pages from the website of every individual Internet Protocol addresses. Trust, analysing a number of features, including content, accessibility, speed and legal compliance, before giving ours Aside from the home and policies pages, the two most visited pages a premier league placing. are ‘services – what to do in an emergency’ and the Trust’s contact details. Trust Head of Information Systems/Health Infomatics Niall Finn said: “We’ve put a lot of effort into ensuring our website meets Niall added: “This is great recognition, but our Government standards, so this is national recognition for the work work is not done yet. We are planning to that our team – and Mark Redfearn in particular – has done. revamp the website later this year and training for Trust colleagues on how to “Public sector websites like ours have to follow strict guidelines to write structured information for the web ensure they are accessible to all, regardless of ability or disability, and will be part of the development process.” this review confirms that we have set a high standard, but there is always more to do.” 12
News matters Stop for a week and it could last a lifetime A week without cigarettes could be the springboard to a healthy, smoke-free start for your baby-to-be. That was the message from Doncaster’s Stop Smoking in Pregnancy and Beyond health visiting team, who urged local mums-to-be to call on them for help to quit smoking as part of this year’s No Smoking Day (Wednesday 10 March 2021). “People who manage to stop smoking for a week are nine times more likely to successfully quit. The chances of quitting smoking for good increase with every ©iStock/Opla attempt. If you can make it for one week, you can make it for a lifetime, said Team Leader Emma Dickinson from this Trust. “We offer a non-judgemental, free of charge support service for antenatal and postnatal women who smoke, along with family members whose smoking habits could have an impact on the unborn child or children. To contact the service, ring the Single Point of Contact “The team have adapted during the pandemic, offering help and advice through video consultations, on 01302 566776 or via the telephone support and home visiting wearing personal protective equipment. We offer a combined service consisting of behaviour change and FREE nicotine replacement therapy to help clients stop Doncaster Health Visitors smoking and remain smoke free.” Facebook Messenger. Stopping smoking lowers the risks of complications during pregnancy and reduces the risk of stillbirth. “Your baby is less likely to be born early, which reduces the risk of having adverse health issues, such as breathing and feeding problems and Sudden Infant Death Syndrome. said Health Promotion Practitioner Louise Jowett. “Stopping smoking now will also help your baby later in life as children whose parents smoke are far more likely to take up smoking themselves. The earlier you stop smoking the better, but even if you stop in the last few weeks it will still benefit both you and your baby.” 13
News matters Fundraising begins for rainbow tribute following COVID-19 pandemic Public and private sector organisations in ones, either in recognition of their efforts Doncaster have launched a campaign to throughout the 12-month period, or create a permanent memorial to honour the instead in loving memory of someone efforts of key workers, as well as providing a sadly taken before their time. lasting memorial of those in our communities who have died of COVID-19 during the Created by the British Ironworks pandemic. Centre, the memorial will have space for 5,000 hearts. Each The proposed statue, which will stand Heart’ can be created by a nine feet tall, is being coordinated by Team onation of £20, with all proceeds Doncaster and will take pride of place within from the project to be directly the centre of the town. It is hoped that, once reinvested in patient care and complete, it will provide a suitable monument treatment at Doncaster and Bassetlaw to the impact of the pandemic locally so that Teaching Hospitals. residents, as well as later generations, can reflect upon the handwork, sacrifice and loss experienced throughout 2020 and into 2021 as COVID-19 swept across the borough. To support the campaign and dedicate a heart to a keyworker Local people will have the opportunity to get or a loved one who is no longer with us, head to: involved by donating a coloured heart which https://www.dbth.nhs.uk/hearts-for-doncaster/ will be fixed to the monument making up the colours of the rainbow. Each will also have a brief dedication to friends, family and loved 14
News matters Adrian’s story-telling talents boost ward funds Former patient Adrian Slack turned his fertile Sharon said: “We can’t thank Adrian enough for his generosity. imagination and story-telling skills into a healthy The patients loved his stories and were disappointed when he was well enough to go home, but I think there’s more to come donation for one of our Doncaster wards. from Cyril the Squirrel’s exploits in the future.” Regular readers of Trust Matters will recall that Adrian was recuperating At Tickhill Road Hospital’s Hazel Ward following surgery on his knee when he spotted a squirrel outside the window, which he named Cyril. Cyril became the focus of a series of daily adventures, dreamt up by partially sighted Adrian, which he secretly shared with the ward’s Activity Co-ordinator, Sharon Evans, who typed them up after dictating them to her. Sharon read out the stories at daily activity sessions with patients on the ward, but kept tight-lipped on who the author was. It wasn’t until Adrian’s discharge day that he confessed to them with a trademark grin. Adrian was so pleased with the care he received that he decided to pay for the daily instalments to be turned into a book – illustrated by Trust volunteer Charlie Wright - to raise funds for the ward. Pictured is Adrian presenting the cheque to Sharon. At £4 a copy, Cyril the Squirrel and Friends quickly became a local best-seller for first time author Adrian, who is pictured at home handing over a cheque for £700 to Sharon, who took along gifts from ward staff. 15
News matters Doncaster women urged to look out for the signs of ovarian cancer Over 20 Doncaster women are dying from ovarian cancer every year, prompting one of our colleagues to issue a timely reminder of what to look out for. Yasmin McMath, a Support Worker with Doncaster’s Macmillan Cancer Information & Support Service, said: “The symptoms of ovarian cancer can be very vague, particularly when the disease is in its early stages. Unfortunately, it is often diagnosed at a later stage when survival is at its lowest.” Yasmin has been using March’s Ovarian Cancer Awareness Month to encourage local women to see their doctor if they have any of these signs and symptoms: • loss of appetite • feeling full quickly when eating • pain / discomfort in your tummy (abdomen) or lower part of your abdomen that doesn't go away • discomfort in your pelvic area • Feeling constantly bloated Yasmin McMath • an increase in the size of your abdomen (swollen tummy) • needing to wee more often or more urgently than usual. Of the 127 Doncaster women who died from ovarian cancer in the last six years, 79 were aged over 70 and 48 were between 40 and 69 years old Yasmin said: “We offer help to people affected by cancer, including information and emotional and practical support. We also provide information about the signs and symptoms of a range of cancers and how to reduce the risk of getting them. Ring us on 01302 796853 or email: rdash.macmillan-info-doncaster.nhs.net.” 16
News matters Humber, Coast and Vale this additional level of specialist care. £500k of funding has been awarded for the pilot and a further £300k for the scoping and research element of the work. chosen to pilot new maternal Amina Bristow, Perinatal Mental Health Programme Lead for mental health service Humber, Coast and Vale Health and Care Partnership, said: “There has been an acknowledged gap in care for women with medium to severe mental health issues relating to pregnancy We are part of the Humber, Coast and Vale (HCV) and birth who do not have a baby. We are delighted that Health and Care Partnership which has been selected Humber, Coast and Vale, working with our local specialist health providers, will soon be able to provide this much needed mental as one of only 10 areas in England to develop a pilot health service and to close that gap. maternal mental health service – which will help an estimated 300 women in the region who have “The service will integrate maternity, reproductive health and previously not been eligible for specialist mental health psychological therapy for women experiencing mental health support. difficulties directly arising from or related to the maternity experience. Being awarded funding for both on-going research The HCV Partnership has secured funding from NHS England and service provision will greatly enhance our knowledge and and NHS Improvement worth £500,000 to develop a maternal understanding of this specialist area of mental health care mental health service in the region by spring to help women and bring much-needed psychological support and therapy to without children with a fear of childbirth (tokophobia), women women across the region.” with a birth-related post-traumatic stress disorder, women who have had a miscarriage or still-birth and women who have The Maternity and Mental Health Service will be provided by experienced having a baby removed at birth. Humber Teaching NHS Foundation Trust, NAViGO, Tees, Esk and Wear Valleys Foundation NHS Trust, and this Trust. It will Together the HCV Partnership has been awarded two separate see increased access to psychological support and therapy for and substantial amounts of funding to support the development women experiencing mental health difficulties directly arising of the service, alongside the necessary research to determine from, or related to, their maternity experience. the number women who will be able to directly benefit from 17
News matters Patient Public Engagement Network meetings We have a number of support networks which meet If you or someone you know would be interested in regularly for anyone who is a patient, carer, or a joining, then here are the dates, times and a bit of member of the public. information about them. A place where you can talk about different experiences of the All sessions are from 11am to 1pm on the following dates: coronavirus pandemic and how it continues to impact you and your loved ones. Share and/or listen to wellbeing and coping techniques. Discover avenues of support available and discuss how can we support each other, what can we do together. You April 15 May 13 July 8 August 5 can discuss how you are feeling? An informal chat where we will listen and talk about ‘Covid and me’. Carer Champion Network All meetings take place 11am to 1pm on: This network is designed to support those of you who are working as carers or working with carers. It provides a connection with our carers through our paid colleagues. Being a carer champion is a voluntary role and provides you with an June 17 September 23 December 15 opportunity to enrich your knowledge and skills and make a real difference to the experiences of carers who contact our services. A place to discuss and share information to support our quality improvement and cultural development. Meetings are held between 11am and 1pm on the following dates: June 22 September 2 December 2 Interested in joining any of these networks and want more information then please email Safeena Ali, Patient Public Engagement Lead on Safeena.ali1@nhs.net or the Equality, Diversity Inclusion and Participation Team on rdash.equalityanddiversity@nhs.net 18
Colleagues matters Remember to keep your GEM Award nominations coming in We are still celebrating our fantastic GEMs, those of you who are constantly Going the Extra Mile (GEM) for our patients, colleagues and the service we provide. During the pandemic we are sending each of our GEMs a special thank you gift, certificate and new name badge in the post. When you receive your GEM gift please send us a selfie photo with your certificate and gift so that we can shout out and let everyone know that you are a GEM. Keep your GEM nominations coming in! Why not enter a colleague for a Going the Extra Mile (GEM) Award? If you work with a colleague who is always Going the Extra Mile, please nominate them for a GEM award here: http://nww.intranet.rdash.nhs.uk/communications/gem-awards/ Quitting However, we don’t often talk about the benefits of quitting to mental health, but just as it improves your physical health, smoking doesn’t stopping smoking also improves your sense of wellbeing. Withdrawal can be need to be tough, but with the right help, smokers can come out the other side feeling happier, healthier, and wealthier too. stressful Thank you to everyone who joined the Quit smoking MS Teams session on Stop There has never been a more Smoking Day (March 10) with Adam important time look after your Fretwell, Health Improvement Manager. mental and physical health. If you missed the session and want to therapy products, SmokeFree policy and Stopping smoking has immediate find out how the Quit Team can support managing incidents/ breaches. benefits to your physical health and you to give up smoking then email them in the long-term will significantly on rdash.quit@nhs.net Just search Stop Smoking QUIT on our reduce your chances of developing intranet. many illnesses including heart disease, There is also the intranet QUIT diabetes, chronic obstructive pulmonary Programme page where you can Pictured is Adam Fretwell, Health disease, stroke, and cancer. find useful information and guidance Improvement Manager in the Quit about smoking, nicotine replacement Smoking Team. 19
Colleagues matters New award launched for our colleagues who shine We launched a new ‘award’ called The RDaSHWay Diamond and it will be the little sister to our current GEM awards. Our GEM – or Going the Extra Mile – awards are for just that, colleagues who go over and above in their job roles. gesture or even telling a joke to lift The nominee will get a shout out spirits, which made you all laugh in the Daily Briefing, a special email However, we know many of you do and feel better? Has a colleague signature strip to say they are a little acts of kindness, make your done a good deed to help the team RDaSHWay Diamond and a mug colleagues smile to boost morale and or to make you smile? If so, you can containing goodies. so much more. Therefore, we have nominate them for our new award. launched the ‘little sister’ award The Remember to send us your photos RDaSHWay Diamond. To make a nomination you simply with your new mug and we will complete the form at this link: include them on social media and in Do you know a colleague who has https://bit.ly/3w8Zc0c future editions of Trust Matters. cheered up the team, a patient, or their family by carrying out a kind Start entering your colleagues now! New Starter Network – run by new starters for new starters This network has been created after a suggestion on the Improvement Hub from a new colleague. To help us shape the way in which our new starters are The suggestion was to provide a place for all new ‘onboarded’ into the Trust, please share your individual employees to discuss their experiences of joining experience(s) so we can learn from them and identify any the Trust. support that you and future new starters would benefit from. Please complete our questionnaire by following this The New Starter Network is a forum which is ‘Run by New link https://www.surveymonkey.co.uk/r/G2H6XT9. The Starters – For Starters. It is a ‘design’ group created from survey closes on April 18. If you would prefer to share your new starters whose experiences, both good and bad, were experiences in a confidential conversation with a member of used to shape the group framework. Although a structured the team, please email us at rdash.improvement@nhs.net by meeting, it is a place for new starters to get together for a April 18. chat, share likeminded thoughts and experiences with each other and to spot improvement opportunities. We also arranged an ‘Ask me Anything’ event early in March especially for new starters as another portal to ask, The group meets every month and invitation to the in real time, questions and get answers from Kathryn Singh, network group meetings are automatic and for as long Chief Executive; Nicola Hartley, Executive Director of People as our new starters want to attend. But if you no longer and Organisational Development; Lisa Earnshaw, Head of consider yourself to be a new starter or would like to HR Workforce and Andrew Parker, Head opt out of future emails on this topic please email rdash. of Learning and Development. improvement@nhs.net You have your own ‘New Starter’ page on the Improvement Hub and also on the Intranet where you can find out more about this network, what it does and how you can contribute. 20
Colleagues matters Talent Management coming soon Next month we will be launching our Talent Management programme with the key aim of valuing and maximising everyone’s contribution to for the benefit of patients and my colleagues. This maintained my focus and retained my drive within our Rotherham service for the success of our organisation. around five years, until I achieved a Band 7 role. Having had the opportunity to evidence my abilities within a management role, I Traditionally, talent management has focused on spotting and was successful in obtaining an interim/ secondment’ as a Modern developing high potential colleagues and we will continue to Matron and I have since been successful in obtaining the position do this in a more structured way. What is new is that we will on a permanent basis.” have a much greater focus on valuing career stable colleagues and supporting everyone to achieve their career aspirations. Our Talent Management programme will build on what we do well already. We want RDaSH to be a great place to work for The experience of Chris Pym, Modern Matron shows that we everyone, a place where everyone is appreciated and able to be already have some good practice in place. all they can and want to be. Chris, pictured, said: “I have It is a major programme of work, especially through COVID, so been very fortunate to have we are going to start with a focus on a few areas linked to key progressed through nursing roles requirements and strategies. and been able to develop with support from my managers. I • Succession planning for sub board colleagues – this is Care initially started as a Staff Nurse Quality Commission requirement and moved to become a Band 6 • Career development for our black Asian and minority ethnic Nurse Practitioner. I attended the colleagues as part of our Workplace Race Equality Standard NHS Leadership Academy and (WRES) – a requirement for all NHS healthcare providers was able to move around services • Talent management for Band 5 nurses, psychological gaining experience and applying professionals, and medics – to support recruitment and my learning. All this supported retention hotspots. my development and enabled me to make improvements Watch this space. Congratulations Following a successful interview, we are delighted that Dr Claire Klein has been appointed as the Lead Psychological Professional for the North Lincolnshire. Claire will officially start in her new post on April 12. 21
Colleagues matters Reverse Mentoring are invited to attend our online information session on April 20 from 1 to 2pm. Programme – second Reverse mentoring comprises a colleague (the mentor) mentoring a more senior colleague (the mentee) about Equality, Diversity cohort online session – and Inclusion. The mentor shares their lived experience with the mentee through 1:1 meetings, shadowing, observations, and other opportunities as they arise. The programme is called Reverse April 20 Mentoring because the typical hierarchal power dynamic is reversed in this model. The less senior employee takes on the role of mentor As part of the Trust’s commitment to develop an inclusive culture, and is considered the expert, with the senior employee learning we have developed an Equality, Diversity and Inclusion (EDI) Reverse from them and their experiences. Both mentors and mentees receive Mentoring Programme. training and support throughout the programme. Reverse mentoring aims to educate leaders in diversity issues Time commitment would be a day of training, six months mentoring and expose them to challenging dialogue which they might not with a meeting at least once a month, attendance at two mentor otherwise encounter. It also provides the opportunity to learn about peer support sessions for half a day, and a celebration event after other people’s experiences through a different lens which influences the mentoring is complete with an opportunity for reflective organisational change. The purpose of the programme is to promote practice. During the pandemic this will likely all take place online until understanding of EDI issues, provide opportunities for those in guidelines change. protected groups to challenge and influence the Trust based on their lived experiences. Please email phil.uduoise@nhs.net or amanda.ambler@nhs.net for an expression The first cohort focused on colleagues with a black Asian minority of interest form or for more information or ethnic background. The second cohort will be for disabled support in talking to your manager, please colleagues. If you identify as disabled or have a long-term health contact virginia.golding@nhs.net condition and are interested in taking part, you and your manager Retirements Happy retirement Kay After 29 years of service in the NHS Karen Hay, Continence Nurse retired. All Marilyn retires your colleagues and friends wish you a very happy retirement. After 19 years’ service in the Laundry Team, Marilyn Cooper, Acting Supervisor, retired on March 19. You will be greatly missed by all your work colleagues and customers who have become friends over the years. Enjoy your retirement. 22
Colleagues matters Spotlight on our … …admin teams In this regular feature we are taking the opportunity to shine a spotlight on some of the unsung heroes of our Trust, who have done a tremendous job during the pandemic – our admin colleagues. We couldn’t manage without you, so a big thank you to you all. Here are some of their faces and stories: Sophie Trewick, Call was absolutely terrified but Handler/ Administrator, welcomed with open arms into an amazing team who helped me Single Point of Access (SPA) not only to learn the job role as Team, Tickhill Road Hospital an administrator but also gave me the support needed to get “I work in a team of 27 and we through this trying time. The SPA take an average 500 calls a day, team work 24/7, so it often means along with emails and electronic early morning starts for me, but referrals, which come from 16 I love my job. Putting a smile on different services which we are people's faces at the other end of always looking to expand. the phone, especially if they have been shielding and I'm the only “I started in April 2020, which one who they've spoken to in a was shortly after the national while, makes it so worthwhile.” lockdown was announced. I Georgia Peterson, Admin “My role includes liaising Lead for All Age Adult between the service manager, Matron and admin team to keep Mental Health Services and everything running smoothly (temporary) Admin Lead for what is a busy service. I for the Adult Mental Health thoroughly enjoy the work and Unit, Doncaster helping to keep everyone’s head up during Covid has been “I joined the Trust in 2007 and I’m a challenge, but one that I have based at Windermere Lodge on relished. Taking the time to the Tickhill Road Hospital site. I support staff when they are manage a great admin team of feeling low is both important and nine who work across a number personally rewarding.” of buildings, including Blossom Lodge. Keep your G.A.M.E on It is important that all colleagues who provide direct care out of hospital wear their personal protection equipment (PPE) in all situations. Please watch the video below which talks about PPE and what to wear. The information is based on guidance published by Public Health England. https://vimeo.com/505608976/3e39e046b8 23
Colleagues matters Freedom to Speak Up #SpeakUpToMe We want everyone to feel able to speak up if they have a concern about a risk, malpractice, or incivility at work. If you feel that you cannot raise a concern in your team or with your line manager then please use the contact form on the intranet or contact Noma Makhanda, our Freedom to Speak up Guardian, or one of your FTSU champions. Noma Makhanda You can find a list of all the champions at the following link: https://www.rdash.nhs.uk/about-us/freedom-to-speak-up/ To help us to better understand your experiences when speakingup, please take a minute to give us Freedom To Speak Up feedback at this link: https://www.surveymonkey.co.uk/r/JTFVXBB or use the QR Code right Like to find out more about Freedom To Speak Up? Then watch Noma’s podcast for the Occupational Therapy Black Asian Minority Ethnic conversation video. Here is the link: https://www.youtube.com/watch?v=BKMoCTZwWso CHALLENGE Have you tried our new health and wellbeing challenge yet? Remember to send us your photos of you doing the challenge and we’ll Each month we will bring you a new health and wellbeing include them in this newsletter. challenge to take part in. Check out the March’s challenge by watching the video at the link below: https://youtu.be/BoH7NS3u_Rc Armed Forces Community Support North Lincolnshire Council has a dedicated service to support the members of our Armed Forces Community. Look at the links below for more information: Search the Council's website on www.northlincs.gov.uk for more information. 24
Colleagues matters Working hard to foundations - capturing data, getting feedback from you on the issues and how we can resolve them. improve our patient The four workstreams are now set up with the following Director leads. They are: care Risk assessment care planning and record keeping – led by Michelle Veitch, Chief Operating Officer As you are may be aware, the Care Quality Right people, right skills – led by Nicola Hartley, Director Commission inspected us a while ago and gave us for People and Organisational Development a rating of ‘requires improvement.’ Governance – led by Phil Gowland, Director of Corporate Work was underway to plan changes and improvements, Assurance but then COVID-19 struck. Whilst this critical work Safe and clinically effective – led by Tracey Wrench, hasn’t stopped, patient care was prioritised in the tough Director of Nursing and Allied Health Professionals circumstances we were all working in and in recognition the pressure everyone was under. Now we want ALL of our staff to be aware of this work and to get involved. We can’t make improvements without YOU! But now, as we work towards slowly unlocking the country and with the vaccination programme rolling out at pace, we Over the coming weeks we will be letting you have more can look at picking up the pace of our plan to improve our information about our workstreams and how YOU can get services, and ultimately our patient care. involved to help us continue to strive to deliver the best patient care. We’ve set up an Improvement Board to oversee this critical work, and have been busy taking steps solidify the We look forward to hearing your views! 25
Colleagues matters Wellness Tracking made easier with new PAM Life app Your PAM Life app has a fresh look and a simplified user interface, increased loading speeds, better interactivity with audio and optimisation to your unique device. There are also some new features. Keep track of your weight loss/gain progress with a weight tracker. Download the latest version of PAM Life today, following the links below. Android: https://play.google.com/store/apps/details?id=com.pamlifelimited.pamlife Apple: https://apps.apple.com/gb/app/pam-life/id1521498969 Not yet registered for PAM Life? Step 1: Go to www.pamlife.co.uk/rdash Step 2: Click the ‘create account’ button Step 3: Insert your organisational code: rdashstaff Step 4: Create your login account details using your preferred email address (we recommend you use your personal email address) and create a secure password Step 5: Validate your account via the notification email 26
Their opinion counts It boosts our morale when we get a thank you from colleagues, managers but especially patients and service users. Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms. s Team, Aspire Drug and Alcohol Community Acces Service, Doncaster re North Lincolnshi “All in all, the staff and service ed in all areas “I found I was help were brilliant. Everything was King fishe h care was Roth r Ward, very well and muc really positive.” erha e to. It is very taken by all I spok “Tha m appreciated.” nk yo t M e ntal patie n t u all s ta s c e n , u n derst ff. X was d A d ole e x a n es cellen n Child a ealth Servic t to t ding and a H l k to.” e r y w ell, as v it h X and it w y explained w he “It was ed the way t amples. Also, li k x I really e a n d gave e to m .” atry, things d li steners Community Podi g o o Doncaster Brambles Ward, Rotherham ve encoun- “All the staff we ha cellent. Very “Talking to pharmacist who tered have been ex making sure brought my tablets was good professional while .” se and the patient is at ea fully informed.” Neuro Rehab r u tre a ch Te a m, Doncaste Health Visitors North O Lincolnshire ived when “Punctual, arr was given, arranged time “Feeling reassured about t the situation explained wha was support for myself, partner and Tri-Healt was and advice baby. Happy with the service h Serv very good.” Children ice, we received.” ’s “I was ve ry appreh and shar ensive Learning Disability Team ed my co with them n cerns Occupational Therapy St John’s Counselling , t h e y put my mind stra Rotherham Doncaster ight at ea professio se. Very nal, than “Everything from start to “My counsellor was am azing. kyou once aga in.” finish was great. X is a very They listened and helpe d me a knowledgeable OT and the lot during a really diffic ult time. advice/help that was given to Thank you.” us as a family was invaluable.” 27
Colleagues matters Welcome to the Employment Network for Equality and Inclusion (enei) We are a member of enei, a network which promotes and covers all aspects of equality and inclusion in the workplace. To get started: 1. Register for access to the Members Area of the enei • FREE access to research material, helping you to website: https://www.enei.org.uk/register/ become a thought leader in diversity and inclusion 2. Share this link with colleagues that you also wish to • FREE access to a number of events, including some have access as long as they register from RDaSH they virtual eg webinars will be accepted. • Discounts on all chargeable events, training 3. Sign up the newsletter to access the latest Diversity and • Priority access to talks, seminars and networking Inclusion news at this link: events. https://www.enei.org.uk/sign-up-to-our-newsletter/ • Member Resources can be found here: https:// You can access the benefits of enei membership which www.enei.org.uk/members-area/ (You will need to include: register and then use your login details to access this information) • Access to enei’s website Member only area containing Employer Guides, Case Studies, Infographics and other • There are a wide range of events: http://www.enei. information org.uk/events including our Annual Conference, Parliamentary Reception and enei’s prestigious Annual Awards Thank you to everyone who entered our ‘Spot the difference’ competition as a fun way to remind colleagues about our dress code. The five lucky winners who each win a box of Thornton’s chocolates are: Martin Andrews, Marie Nash, SMI Laura Powell, Pam Thomson, Elaine Evans, Clinical Reducing Restrictive Physical Health and Compliance Officer Neuro Rehabilitation Systems Team. Interventions Wellbeing Team Hub Facilitator Your chocolates are waiting at Woodfield House, just email rdash.rdashcommunications@nhs.net to arrange collection. Hands Face Space Fresh air 28
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