MAHERE MAHI HUKIHUKI Draft Action Plan - TĀMAKI TAUAWHI KAUMĀTUA Age-Friendly Tāmaki Makaurau - Auckland Council
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TĀMAKI TAUAWHI KAUMĀTUA Age-Friendly Tāmaki Makaurau MAHERE MAHI HUKIHUKI Draft Action Plan 2022–2027
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TAHA TINANA PHYSICAL TAHA HINENGARO THOUGHTS AND FEELINGS ENVIRONMENTAL AND MENTAL WELLBEING PHYSICAL WELLBEING The thoughts, feelings and behaviours that Helping us cope well with stress and are vital to emotional and mental wellbeing. TAHA WAIRUA boosting resilience. TAHA WHĀNAU FA M I LY A N D S O C I A L SPIRITUALITY COMMUNITY WELLBEING CONNECTION + IDENTITY Connections with whānau, friends, neighbours Our spiritual wellbeing, that we feel and feeling part of our communities. Maintaining connected and included. relationships and caring for young and old alike is an important part of life. WHENUA LAND, ROOTS YOUR PLACE OF BELONGING Your connection to the land and to your roots and identity including your whakapapa (genealogy). AGE-FRIENDLY Tāmaki Makaurau Framework WHANAUNGATANGA WAIRUATANGA RANGATIRATANGA KAITIAKITANGA MANAAKITANGA A relationship through shared experiences Spirituality, sense of identity and Autonomy, control, Guardianship The process of showing and working together which provides uniqueness – the holistic wellbeing self-determination and respect, generosity and care people with a sense of belonging. of an individual. independence. for others.
RESPECT AND AGE-FRIENDLY SOCIAL INCLUSION Tāmaki Makaurau Framework I am visible, my decisions, diversity and experience are respected and appreciated. KAUMĀTUA AND KUIA TRANSPORT CIVIC PARTICIPATION I am tangata whenua and my unique cultural identity, tikanga and I can get where I want to go in a comfortable and timely manner AND EMPLOYMENT I have an active role in my community world view are recognised,respected regardless of my abilities, mode of for a long as I choose regardless of my and guaranteed. transport, income, time of day, weather/ background, health and abilities, or first season, and distance to my destination. language. CULTURE AND HOUSING COMMUNICATION DIVERSITY I am respected and able to stay I have a healthy, comfortable and secure home where I belong regardless if I’m AND INFORMATION I can easily find information and support connected, active and engaged in my renting, own a place, living on my own or in my community in ways that suit me culture, identity and customs. with others. regardless of my abilities, channel or medium preferences, or first language. TE TAIAO – THE SOCIAL PARTICIPATION COMMUNITY SUPPORT AND NATURAL AND BUILT I have places to go, things to do and HEALTH SERVICES ENVIRONMENTS I live in healthy natural and built people to meet outside of my home to keep me active, stimulated, connected I can pro-actively stay well, and get wellbeing support when I want it, regardless and healthy. of my income or where I live. environments that provide public amenities that are safe and encourage us to stay active.
He kupu nā Te Koromatua Foreword from the Mayor Tēnā koutou katoa, Talofa lava, Malo e lelei, 你好, 안녕하세요 and greetings to all, As Mayor of Auckland, I am passionate Many different organisations and about Tāmaki Makaurau being an groups are involved in supporting inclusive place where everyone feels the wellbeing of older Aucklanders. they belong and can participate. Tāmaki Tauawhi Kaumātua represents the collective commitment and Older people play a vital role in collaboration of these entities. our communities in so many ways – It establishes a unique Auckland- as mentors, parents, grandparents, focused framework that will provide caregivers, volunteers, friends support and resources across and colleagues. organisations and the community to The Tāmaki Tauawhi Kaumātua Action help meet the needs and aspirations Plan is our commitment to supporting of older Aucklanders. older Aucklanders to participate This plan will help to ensure that fully in their communities. We want Auckland is a place where seniors can our older citizens to feel valued for participate in their communities in a the contribution they make to the way that they feel supported, valued social, cultural and economic life of our region. and respected. NĀU TE ROUROU, NĀKU TE The number and diversity of older Aucklanders is growing, and this I would like to thank all those who have contributed to the development of the ROUROU, KA ORA AI TE IWI creates challenges and opportunities plan, to our partners, and to the older WITH YOUR FOOD BASKET AND for improving the age-friendliness of our environment and infrastructure, people and whānau for their feedback. We look forward to working together MY FOOD BASKET THE PEOPLE WILL THRIVE to make Auckland a world-class now and in the future. It is important age-friendly city. to reduce barriers to participation and future-proof our region so that Everybody has something to people of all ages are supported Te Koromatua a Phil Goff offer, and by working together and can succeed. Mayor Phil Goff we can all flourish.
Ngā Ihirangi Contents STUCTURE OF THE DOCUMENT X TE WAHAROA 1 TE MARAE ĀTEA 16 Domains18 TE WHARENUI 22 Domain Action Tables 24 TE WHAREKAI 62 Meet Auckland Council 63 Our Strategic Context 64
Te hanga o te tuhinga Structure of the document To help explain the different parts of this document we have used the metaphor of the areas of a marae. These areas of the marae serve a particular purpose, linking directly to the kawa (protocol) and tikanga (practice) of the local tangata whenua. Like the marae setting, this document purposefully arranges the information according to: TE WAHAROA TE MARAE ĀTEA What an age-friendly city is The Tāmaki Makaurau Age-friendly and why it is important to have Framework – Te Whare Tapa Whā and an action plan World Health Organization Domains TE WHARENUI TE WHAREKAI The actions organisations Our journey to an age-friendly will deliver to contribute to an Tāmaki Makaurau and how we will age-friendly environment implement and monitor the delivery of the action plan. TE WAHAROA THE GATEWAY TO THE MARAE It is customary for manuhiri (visitors) to gather at the waharoa and await the call from the tangata whenua (people of the land) to enter. The waharoa provides the opportunity for manuhiri to briefly discuss the issues of the day. The knowledge of the marae, its tikanga (protocols), tīpuna or tūpuna (ancestors) and history are also discussed. This will ensure that those who reply to the karanga (call to enter) will reply appropriately. Using the metaphor of the waharoa, the following section provides important background information on the purpose and context of the action plan. x TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 1
IMPROVING THE WELLBEING AND QUALITY OF LIFE OF OLDER AUCKLANDERS The plan was created to respond to the needs of our growing THE PLAN WILL DELIVER Delivering effectively to the diverse and increasingly diverse older Aucklanders and ensure their IMPACT BECAUSE IT IS communities of Tāmaki Makaurau needs are met now and into the future. It is based on the BASED ON: The action plan identifies ways to A shared Framework for achieving an respond to Auckland’s diverse and World Health Organization’s Age-Friendly Cities and age-friendly Tāmaki Makaurau growing communities and helps us Communities Framework and Te Whare Tapu Whā, a Māori The action plan establishes a shared focus on those most in need. wellbeing Framework. This reflects the bicultural identity of Age-friendly Tāmaki Makaurau Aotearoa and the diversity of Tāmaki Makaurau. Targeting our resources more Framework (Framework). It focuses effectively on different domains that impact The action plan will help provide older people with statements about focus and direction. It will enable the future we are aiming to create The plan will impact on: the council, age-sector organisations together. The statements reflect the and communities to target their voices of older Aucklanders and what efforts and resources more effectively is important for them to live full and towards an age-friendly Auckland. meaningful lives. The Framework will help ensure we are all heading in the same direction. Improving the quality of Future-proofing our Identifying and guiding life for older Aucklanders region so that everyone is action to support those TĀMAKI OUR ACTION PLAN HAS BEEN CREATED TO RESPOND supported to age well most in need TAUAWHI TO THE NEEDS OF OLDER KAUMĀTUA AUCKLANDERS ACHIEVING COLLECTIVE IMPACT THROUGH Working together successfully – Monitoring and measuring impact C O L L A B O R AT I O N leveraging our efforts for The action plan outlines an approach Tāmaki Tauawhi Kaumātua is a cross-sector plan that enables collective impact for ongoing implementation and collaboration between the council, aged-sector organisations The action plan encourages the evaluation to ensure we stay on track, and communities to achieve collective impact for an age- sector and community to work monitor progress and measure the friendly and inclusive Tāmaki Makaurau. The plan identifies collaboratively to leverage the impact we are making. important actions that the council and key partner organisations benefits of working together. It aims are working on to improve older people’s wellbeing. to build on the collective strengths of the sector, communities and people to achieve results. 2 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 3
Older Aucklanders need a region opportunities to create value for older that enables them to live happy and Aucklanders are missed. OLDER PEOPLE healthy lives While Auckland is a great place to live ARE A TAONGA Auckland will be a place where they are valued and respected, are socially for most older people, there are some who face challenges. Those in the – TREASURE connected, included and contributing to their communities in ways that matter to them. Tāmaki Tauawhi ‘older-old’ age group (85 and older), those who speak English as a second language and people with less financial Kaumātua supports older Aucklanders means are more likely to be socially to be full and active participants, excluded. enjoying their lives. Experiences of the COVID-19 pandemic ME MAHI TAHI also need to be considered. Older people are at greater risk from TĀTOU MŌ TE COVID-19 fatalities. The stress of the ORANGA O TE KATOA. pandemic may also lead to illness. The challenge of social distancing, WE SHOULD WORK isolation and general fear and uncertainty may have led to increased TOGETHER FOR THE feelings of loneliness and anxiety in WELLBEING OF EVERYONE. older people. This can have an ongoing impact on health and overall wellbeing. Auckland’s older population is growing Research and lessons learned from the proportionally faster than any other pandemic have highlighted disparities age group and is increasingly diverse in access to support services and with diverse needs online communications. Age-friendly Older Aucklanders are significantly action planning provides the council, more ethnically diverse compared organisations and communities with an to the rest of New Zealand and are opportunity to apply learnings. less likely to own their own homes. Auckland Council recognises the Auckland’s older population has contributions as well as the challenges differences in life stage, needs and that an ageing population face Older Aucklanders are valued members abilities, culture, language, living Services and infrastructure are of our communities. They contribute to situation and financial stability. needed to support the growing the social, cultural and economic fabric of These differences affect how older population of older Aucklanders to Tāmaki Makaurau by nurturing younger people contribute to and participate in participate in the community and to generations and sharing their knowledge their local area and wider community live full, healthy lives. This action plan and wisdom. and their quality of life. Insufficient is part of our commitment to ensuring planning1 for these differences an inclusive Tāmaki Makaurau where could mean challenges deepen and everyone can participate and belong. 1 Planning includes infrastructure provision, transport, housing, healthcare, recreation, 4 TĀMAKI TAUAW HI KAUMĀTUA leisure, accessibility and the labour force. 5
Ngā tirohanga me ngā takoha We have added two additional domains to reflect our bicultural foundation and diverse population a te hunga a kaumātua K A U M ĀT U A A N D K U I A Māori – tangata whenua – have a unique cultural identity that is recognised through Te Tiriti o Waitangi An age-friendly city values older (The Treaty of Waitangi) and the Auckland Plan. people’s viewpoints and contributions It is important to ensure that the rangatiratanga (self-determination) and kaitiakitanga (guardianship) of kaumātua and kuia (Māori elders) as tangata The World Health Organization (WHO) established the Global whenua (people of the land) are recognised. Network of Age-friendly Cities and Communities in 2006. These cities are committed to supporting each other and creating C U LT U R E A N D D I V E R S I T Y inclusive and accessible environments for all people to enjoy. It is important that all older Aucklanders can The WHO identified eight interconnected domains of urban life participate and be active in their own cultural practices and traditions. They feel respected for who they are, that contribute to improving the wellbeing and participation of feel safe to be themselves, and their identity is valued. older people (see Figure 1). F I G U R E 1 . E I G H T D O M A I N S F O R A G E - F R I E N D LY A C T I O N The natural environment’s wellbeing is important to our own We have combined Te Taiao (the natural environment), with the WHO Domain Outdoor Spaces and Buildings. T E TA I A O - T H E N AT U R A L A N D B U I LT ENVIRONMENTS It is important that we take care of our environment. The natural and built environments have a major impact on the mobility, independence and quality of life of older people as they go about their daily lives beyond their homes. Source: WHO Regional Office for Europe (2016). 6 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 7
He rerekē te hunga kaumātua o Tāmaki Makaurau Home ownership 67% Older Aucklanders are diverse 12% of Auckland’s population was over 65 years of age in 2018 85+ 80-84 75-79 70-74 65-69 60-64 55-59 50-54 of older Aucklanders own or partly own their residence 19% 10% 45-49 growing to in 2043 40-44 35-39 Employment 432,800 30-34 25-29 353,600 20-24 or 19,071 252,000 15-19 189,000 10-14 5-9 22% 0-4 5 4 3 2 1 0 1 2 3 4 5 Per cent of older Aucklanders cannot speak English 2013 Male 2013 Female 2018 Male 2018 Female A fifth of older Aucklanders 2018 5 years 15 years 25 years 1,571,718 1,859,300 2,112,000 2,326,200 There are higher are in full-time or part-time numbers of older paid employment Auckland population 65 years and older Auckland population females than older males Age Distribution of Residents over 65 Ethnic Composition of Place of birth Auckland over 65 5% 73% Older Residents Ethnicity Māori European Overseas born over 65 0% 49% 44% of Auckland’s older population were born 30% 12% 58% $22.5K 7% Pacific 15% Overseas Median Personal Income 17% Asian 36% 1% MELAA 2% 65-74yrs 75-84yrs 85+yrs Source: Census 2018 8 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 9
E pai ana te nuinga o ngā kaumātua o Tāmaki Makaurau, 87% of older Aucklanders rated their quality of life as extremely engari he taumahatanga kei good, very good or good. ngā rā ki tua 91% of older Aucklanders agreed that Auckland has a broad range of arts Most older Aucklanders are and artistic activities that they could experience or participate in. doing OK but more will face hardship 73% of older Aucklanders feel a in the future sense of community in their neighbourhood. Good relationships, having interests material hardship is likely to grow. 51% and activities to participate in, and More people are likely to enter older of Aucklanders aged 65 and over stated they consider good health are vital for a positive age with limited financial means or sustainability ‘always’ or ‘most of the time’ when they quality of life. Most older Aucklanders without the security of owning their make choices about what they do, buy or use. rate their quality of life highly; own home. This is due to ongoing 27% however, there is a small group of issues of housing affordability and of older Aucklanders felt that their local older people who are not doing so increasing social inequalities. area had become a worse place to live well. Some feel lonely all or most As age-friendly initiatives are compared to a year ago. of the time and others do not have progressed, we will need to focus 43% further on issues of equity and on enough money to cover living costs. of older Aucklanders felt those most in need to ensure that all that water pollution was Over the next 10–20 years, the older Aucklanders have what they a problem in their area. proportion of older people facing need to lead happy and healthy lives. 13% of older Aucklanders did not have enough money to APPROXIMATELY 10% OF OLDER meet their everyday needs. PEOPLE FEEL LONELY ‘ALL OR MOST 25% of older Aucklanders did not OF THE TIME’ RISING TO OVER agree that their current housing 50% IN PEOPLE AGED 80 OR OVER costs were affordable. 10% Over 15,000 calls were made to our most One in ten older Aucklanders had personally vulnerable older people during lockdown experienced prejudice or intolerance due to their age in the previous three months. Source 1: https://www.ageingwellchallenge.co.nz/research/social-isolation/ Source 2: Auckland City Council Source: Quality of Life Survey 2020 Results for Auckland. 10 TĀMAKI TAUAW HI KAUMĀTUA Age-Friendly Tāmaki Makaurau 11
The plan consists of actions from over 20 different organisations WE ACKNOWLEDGE THE MAHI AND TIME OF OUR PARTNERS IN DEVELOPING THIS ACTION PLAN Tāmaki Tauawhi Kaumātua was developed in partnership with many different groups and entities. Together we will deliver and implement this plan. Our collaboration will help drive a sustainable plan where everyone has a voice. Our partners will continue to support the continuous improvement age-friendly journey of Tāmaki Makaurau. 12 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 13
SENIORS ADVISORY PANEL COMMITTED GUARDIANS OF THE PLAN Auckland Council’s Seniors Advisory Panel advocated for Tāmaki Makaurau to become an age-friendly city and to join the WHO Age-friendly Network The panel members provide advice to the council based on their experiences of living as older Aucklanders, to help improve outcomes for their communities. The panel works to: • identify the issues that are important to older people • provide advice on our regional strategies, policies and plans • help us effectively engage with older Aucklanders. The panel has been a key driver in the development of the SENIORS ADVISORY PANEL Tāmaki Tauawhi Kaumātua. Members have acted as kaitiaki 2019-2022 throughout the process, providing advice, guidance and feedback and contributing to workshops and action planning sessions. We acknowledge and thank them for their continued wisdom, passion and commitment. SENIORS ADVISORY PANEL 2016-2019 14 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 15
The Age-friendly Tāmaki Makaurau Framework Improving outcomes for older Aucklanders in a unique combination of an international Age-friendly Framework and Te Whare Tapa Whā. The Age-friendly Tāmaki Makaurau Te Ao Māori values, drawn from Framework provides a holistic way Auckland’s Māori Plan4, will also to frame the plan. The Framework underpin the way people and integrates the WHO domains with organisations will work together to Te Whare Tapa Whā model2 and deliver this plan with, and for, our Te Ao Māori values3. communities. Te Whare Tapa Whā and the WHO We used the Framework to support domains complement each other action planning with our partners, by recognising the importance ensuring that the actions contained multiple connected dimensions have in this document are meaningful, on wellbeing. achievable and impactful for older TE MARAE ĀTEA A SIGNIFICANT AREA Everything we do inside the whare (the domains and actions) Aucklanders. The Framework will continue to guide how we collectively improve and evaluate the is interconnected and supports age-friendliness of Auckland. OF THE MARAE COMPLEX the foundations, walls and roof – our hauora. If one dimension is Located in front of the wharenui (the large house). diminished, damaged or missing This area is traditionally the domain of Tūmatauenga then the person (and whānau) may (the God of War). Highly skilled kaikōrero (orators) become unwell. If we take care of all draw upon their knowledge of whakapapa these aspects of our lives, our overall (genealogy), history and issues of the day to address wellbeing is good. the reason why they have gathered on the marae. 2 Te Whare Tapa Whā (M. Durie) is a Māori health model with a holistic approach to This section explains the Tāmaki Makaurau health and wellbeing. The concept is about maintaining physical and mental health as Age-friendly Framework that underpins the action well as social and spiritual connection to plan. The Framework and voices of older people promote good wellbeing. reflect the long-term aspirations of older Aucklanders 3 Whanaungatanga, Rangatiratanga, Manaakitanga, Wairuatanga, Kaitiakitanga for Tāmaki Makaurau, where everyone can 4 Developed by the Independent Māori participate and have a sense of belonging. Statutory Board 16 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 17
Ngā Rohe Domains KAUMĀTUA CULTURE AND TE TAIAO – TRANSPORT HOUSING AND KUIA DIVERSITY THE NATURAL I can get where I want to I have a healthy, I am tangata whenua and I am respected and AND BUILT go in a comfortable and comfortable and secure my unique cultural identity, tikanga and worldview are able to stay connected, active and engaged in ENVIRONMENTS I live in healthy natural timely manner regardless of my abilities, mode of home where I belong regardless of whether recognised, respected and my culture, identity and transport, income, time I’m renting, own a place, and built environments of day, weather or living on my own or guaranteed. customs. that provide public season, and distance to with others. Māori – tangata whenua It is important that all amenities that are safe my destination. – have a unique cultural older Aucklanders can and encourage us to stay Appropriate housing identity that is recognised participate and be active active. Accessible and affordable design and proximity of through Te Tiriti o Waitangi. in their own cultural transport is key to ensuring housing to community and It is important that we take It is important to ensure practices and traditions. Auckland’s older population social services allow older care of our environment. that the rangatiratanga They feel respected for can age actively and residents to live comfortably The natural and built who they are, feel safe to remain engaged with the and safely, while housing (self-determination) and environments have a major be themselves and their community, with access to affordability gives them kaitiakitanga (guardianship) impact on the mobility, identity is valued. health and social facilities. peace of mind. of kaumātua and kuia (Māori independence and quality elders) as tangata whenua of life of older people as (people of the land) is they go about their daily recognised. lives beyond their homes. 18 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 19
SOCIAL RESPECT CIVIC COMMUNICATION COMMUNITY PARTICIPATION AND SOCIAL PARTICIPATION AND INFORMATION SUPPORT INCLUSION I have places to go, AND AND HEALTH I can easily find information things to do and people to meet outside of my I am visible; my decisions, diversity and EMPLOYMENT I have an active role in SERVICES and support in my community in ways that suit me regardless I can pro-actively stay home to keep me active, experience are respected of my abilities, channel my community for a long well and get wellbeing stimulated, connected and appreciated. or medium preferences, or as I choose regardless support when I want it and healthy. first language. of my background, health regardless of my income An inclusive society respects Participating in leisure, and abilities, or first Staying connected with events, or where I live. and encourages older social, cultural and spiritual language. news and activities with timely, people to participate Accessible and affordable activities in the community in social, civic and accessible and practical Older people are an asset community and health fosters older people’s economic life of the information is a key part of to the community, and services are crucial in continued interaction with region. Intergenerational ctive ageing. they continue contributing keeping older people society and helps them stay interaction and raising to their communities after healthy, independent engaged and informed. awareness about ageing retirement. and active. helps older people feel valued in their community. 20 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 21
TE WHARENUI Me hānga ki te tuku pānga A SACRED BUILDING ngākau hihiko mō te hunga It is here that the whakapapa of the iwi (tribe) and hapū (sub-tribe) resides. The carvings that adorn the kaumatua o Tāmaki Makaurau wharenui represent tīpuna or tūpuna (ancestors) and in some cases tipua (demi-gods who celebrate the Actions focussed to deliver positive mana of the iwi/hapū in the land, rivers, lakes and impacts for Older Aucklanders coastal areas). The wharenui is also where people learn, debate, grieve and sleep — all within the The following tables outline the short-term impact or gradually build presence of their tīpuna. actions that are already underway impact over time. What we do now or new initiatives that organisations will also help guide the future actions Using the metaphor of Te Wharenui in this section have prioritised for implementation we develop to support those most enables us to present the actions to ensure that all over the next five years. The in need. aspects of our wharenui (hauora –health) are taken organisations listed will champion care of. This part of the plan captures some of the Measures of success provide a high- actions individually or in collaboration important and impactful mahi (work) happening in level indication of the difference that with others. our communities. It highlights a variety of new and Tāmaki Tauawhi Kaumātua makes to existing actions aimed at creating an age-friendly, These are the actions that we can all older people. inclusive region. do now. Some actions will provide 22 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 23
Ngā Papa Mahi ā-Rohe ACTION ACTION ORGANISA- STATUS ORGANISATION TION STATUS MEASURES MEASURESOFOFSUCCESS CESS SUC- Domain Action Tables Te Rā Kaumātua/Kuia: Te Ra Kaumātua / Kuia Henderson- Henderson- Ongoing Ongoing Kaumātua and Kuia in Kaumātua and Kuia in Enable Māori Kaumātua Massey Local the Henderson–Massey Enable and KuiaMāori Kaumātua to connect and Massey Board the Henderson–Massey local community are kept and Kuia share theirtoculture. connect Local Board local community connected to eachareother and share their culture. kept connected to each and their cultural network. other and their cultural Build three additional Papakura Ongoing MHU have assisted network. OUR COMMUNITY TOLD US kaumātua housing units at Marae, Papakura Marae through IT WANTS Build threeMarae. Papakura additional kaumātua housing units PapakuraLocal Papakura Marae, Ongoing Māori the Housing Unit development have assisted process Papakura • Te Ao Māori, reo and tikanga to be Board and this has led to nine valued and visible everywhere. at Papakura Marae. Papakura Local Marae through Kaumātua housesthe being Board development built on the Marae.process • Marae that are safe and accessible and this has led to nine and utilised for events, activities and Kia ora Te Marae — Te Kotahi a Ongoing Increased Kaumātua delivery housesofbeing socialising. Marae Development: Tāmaki Marae services built on that are the Marae. Advocate on behalf mana enhancing and WHY THIS IS IMPORTANT KAUMĀTUA As Māori we are Tangata Whenua, we have Kiamarae, of ora Tesupport Marae -the Marae Development development and delivery Te Kotahi a Tāmaki Ongoing Increased align Marae kuia delivery of with kaumātua and services that are needs/aspirations. AND KUIA kaitiakitanga of te taiao. It is important that our world view is incorporated into an age- Advocate including on behalf of Marae services, of marae,education, support the development and mana enhancing Meaningful align are with kaumātua developed and and relationships kuia needs/aspirations. and friendly Tāmaki Makaurau. health and social services. sustained with Auckland deliveryopportunities Create of Marae to Council and its Meaningful Council relationships services,whānau support includingand Controlled Organisations. are developed education, wellbeing, community health and and sustained with social Improved delivery of Māori – tangata whenua – have such asservices. Create civil defence Auckland Council and opportunities to support Marae services. Taha centres, kōhanga reo its Council Controlled Hinengaro Taha Whānau a unique cultural identity that whānau and community and early childhood Organisations. is recognised through Te Tiriti o wellbeing, such as education. Waitangi. It is important to ensure Improved delivery of civil defence centres, Collaborate with other Te Oranga Amplify Enhanced care is given Marae services. that the rangatiratanga (self- kōhanga reo and early service providers to Kaumātua to kaumātua and kuia determination) and kaitiakitanga childhood education. extend support to other Kuia Disability by linking their whānau (guardianship) of kaumātua and kuia Collaborate whānau with other members of Te Oranga Support Services Amplify Enhanced members to care is given services they Taha Wairua Taha Tinana (Māori elders) as tangata whenua service providers kaumātua and kuia.to Kaumatua Trust to kaumātua may require. and kuia Whenua (people of the land) is recognised. extend support to other Kuia Disability by linking their whānau whānau members of Support Services members to services kaumātua Trust they may require. and kuia. 24 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 25
ACTION ORGANISATION STATUS MEASURES OF SUCCESS Facilitate Kaumātua Kuia Te Oranga Ongoing A very rich sensory Day Activity Programme Kaumatua experience that offering a variety of Kuia Disability stimulates or awakens therapeutic activities Support Services the mind and body by to help strengthen Trust way of touch, sound, the wairua, hinengaro taste, colour and smell. and tinana. The service specifically seeks to support kaumātua and kuia suffering from neglect and/or dementia. Mauri Ora: Provide a Te Oranga Ongoing A care plan developed Kaupapa Maori Needs Kaumatua along with kaumatua, Assessment that is Kuia Disability kuia and whanau. culturally sensitive and Support Services appropriate to the needs Trust of kaumātua kuia and whānau. West Auckland Huhuinga Waitākere Local Ongoing Kaumātua and Kuia Kaumātua/Kuia: Facilitate Board in Waitākere are kept whakawhanaungatanga connected to each for kaumātua and kuia other and their cultural to learn the protocols of network. tangihanga and other tikanga practices. Te Ra Kaumātua/ Waitākere Local Ongoing People of different Kuia: Facilitate an Board ages participate in the intergenerational event event and share their at Te Kura Kaupapa experiences. Māori o Te Kōtuku. 26 TĀMAKI TAUAW HI KAUMĀTUA
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Asian Services: Provide Age Concern Amplify Increased number of older • An open, friendly society inclusive tools, information and people supported. of all cultures, where there is care, skills that are culturally Increased number of respect and all people are valued. and linguistically active volunteers. appropriate to help • Opportunities for connection with Benefits of both older Asian people to our own culture, other cultures and participation and CULTURE AND intergenerationally. participate and live independently for longer. volunteering are DIVERSITY WHY THIS IS IMPORTANT It is important to understand and respect Deliver programmes that reduce barriers to Albert-Eden Local Board Ongoing evaluated. People are included, interconnected and each other, be connected, and stay active migrants and refugees, celebrate our diversity and engaged in our culture and customs. Rainbow Communities, and widespread youth, children, older participation is enabled. people and people of all abilities. It is important that all older Chinese Housebound Auckland Council Pilot Trial to be assessed in Taha Hinengaro Taha Whānau Aucklanders can participate and be Trial: Partner with the six months. active in their own cultural practices New Zealand Overseas and traditions. They feel respected Chinese Union to deliver for who they are, feel safe to be the housebound service to older Chinese adults. themselves and their identity is Taha Wairua valued. Create and support Auckland Council Ongoing Improved participation Taha Tinana opportunities for older rates of seniors in local Whenua people to engage in their groups and activities. culture through groups Increased feelings of and activities in Auckland connection to community Council facilities and for seniors. spaces. Provide culturally Bhartiya Samaj Ongoing Increased number of older appropriate retirement Charitable Trust people supported. care and services at BUPA Increased participation. David Lange care home Aashirwad wing. 28 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 29
ACTION ORGANISATION STATUS MEASURES OF SUCCESS Provide culturally and CNSST Foundation New Approval as an accredited linguistically appropriate home-based support home-based support service provider is gained. service for older Chinese Culturally appropriate people. home-based support services start to be provided to Chinese seniors in Auckland. Taumatua Programme: Henderson- Ongoing Older people in the Support Taumatua to lead Massey Local Tuvaluan local community and participate in Pacific Board are kept connected to Art, workshops, activities, each other and have gatherings and events. the ability to tell their stories and pass on their knowledge. Deliver the Day Care TOA Pacific Ongoing Increased number of Ageing in Place initiative attendees. (MAAMA): For Pacific older adults 55 years old and over with Alzheimer’s disease or those who have suffered strokes and are lonely or live alone during the day and need care. Empower to Pamper TOA Pacific Ongoing Older people are Programme (ETP): supported to share their Promote the rights of thoughts and feelings. older persons to prevent the occurrence of neglect and abuse of Pacific Older people. Age-Friendly Tāmaki Makaurau 31
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Conduct an audit of Auckland Council Ongoing Increased use of facilities by • Environmental recognition and the age-friendliness of seniors. action to protect Papatūānuku and facilities including parking, Increased use of digital our harbours. public transport options searches for age-friendly and access to buildings. facilities. • Accessible buildings, indoor and outdoor activities,with clean, Facilities managers choose TE TAIAO – accessible, and well-maintained to prioritise accessibility. THE NATURAL public amenities in the places we go. Develop guidance Auckland Council New Accessible dining spaces AND BUILT WHY THIS IS IMPORTANT including a checklist for accessible dining checklist is promoted and available on the Auckland ENVIRONMENTS Te taiao and outdoor space and buildings are important for our physical and social wellbeing. We want to continue to be spaces for business and community use. Design Manual site. active, to go places safely, comfortably and Develop guidance on Auckland Council New Designing Play Spaces for with confidence. It is also our duty to act as Designing Play Spaces for Older Adults is promoted kaitiaki of our environment. Older Adults is finalised and available on the and available for Auckland Auckland Design Manual Council staff and the site. community to utilise. It is important that we take care Provide communities with Auckland Council Ongoing Tāmaki Makaurau’s open of our environment. The natural access to local and spaces are developed and built environments have a regional parks: to provide a variety of major impact on the mobility, opportunities for all • maintain and independence and quality of life of Aucklanders to connect support the older people as they go about their development of local with nature. daily lives beyond their homes. open spaces to meet Taha Tinana community needs Whenua • protect, manage and enhance natural landscapes within council’s regional parks and maunga. 32 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 33
ACTION ORGANISATION STATUS MEASURES OF SUCCESS ACTION ORGANISATION STATUS MEASURES OF SUCCESS Review the Regional Parks Auckland Council Ongoing Our plans, strategies and Maintain accessible Howick Local Ongoing Facilities are accessible Management Plan to policies better reflect the outdoor spaces and Board and well maintained. better reflect the needs of needs of all Aucklanders, buildings so people of all Aucklanders, including including older people. all ages and stages can older people. use them to stay healthy, Support volunteering in Auckland Council Ongoing Increased opportunities for active and connected. parks working with local older Aucklanders to protect Enhance existing facilities Maungakiekie- Ongoing Our facilities and open boards to deliver the our environment. so they are accessible to Tāmaki Local spaces are accessible. local parks ecological people of all ages and Board and environmental abilities. programme. Build accessible Rodney Local Ongoing Our communities have Auckland Paths Initiative: Auckland Transport Ongoing People can find what playgrounds for people of Board great local options for Provide information about they’re looking for. all ages and stages. indoor and outdoor sport our existing user-friendly and recreation that provide infrastructure. opportunities for all ages Investigate the end-to-end Auckland Unlimited Amplify Increased percentage of and abilities. journey of the audience older adults accessing our Kia ora te Taiao – Te Kotahi a Tāmaki Ongoing Marae Mana whenua and employee through venues due to improved Kaitiakitanga – are actively engaged in an accessibility and age- accessibility. Mana Whenua exercise protecting te Taiao the friendly lens. Continue to Kaitiakitanga of Te Taiao environment. improve accessibility at in Tāmaki Makaurau Marae Mana Whenua all Auckland Unlimited (Mana whenua): exercise increased venues to enable mobility, Advocate on behalf Kaitiakitanga. independence and quality of marae and actively of life. Mātauranga Māori exercise Kaitiakitanga concepts such as Ensure our outdoor spaces Devonport- Ongoing Our parks, sports fields, responsibilities and Maramataka are and playgrounds are Takapuna community facilities, obligations in Tāmaki normalised. accessible so that people Local Board beaches and open spaces Makaurau alongside of all ages and stages can are well maintained to Mana Whenua where use them. meet the recreation and possible. Provide a social needs of our growing coordinated and aligned population. approach to remediate, regenerate, protect Ensure parks, coastal Hibiscus and Bays Ongoing Provide a range of play and enhance the mauri facilities and amenities are Local Board and active recreation of these treasured adaptable and accessible opportunities for all ages. environments for present for a range of activities, and future generations. abilities and age groups. 34 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 35
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Staying Safe: Provide Age Concern and Ongoing Number of courses run. • Safe and accessible roads, footpaths, classroom-based courses Waka Kotahi Number of participants. public transport, transport hubs designed to help improve and everything in between that Self-reported increased the road safety of seniors. accommodate different abilities and knowledge about other modes of transport. transport options available to help keep mobile. TRANSPORT • Transport journeys that are seamless, with accessible parking options, seating and weather Build safe roads and walkways Aotea/Great Barrier Local People of all ages can travel safely on our roads Board and walkways. protection at stops and drivers to wait until people are seated on SuperGold: Seniors can Auckland Ongoing Senior Citizens use public public transport. travel for free on trains Transport transport. and selected bus and ferry WHY THIS IS IMPORTANT services in Auckland, after We want to move around and do the 9am weekdays and all things we have always done easily, day on weekends and safely and with confidence. Having public holidays. transport options helps us stay active and independent. If things aren’t accessible, Total Mobility Scheme: Auckland Ongoing Eligible people use the we can’t participate. Funded in partnership Transport assistance for subsidised with central government, door-to-door transport the Total Mobility services wherever scheme Scheme assists eligible transport providers Accessible and affordable transport people with long-term operate. Taha Whānau is key to ensuring Auckland’s older impairments to access appropriate transport to population can age actively and meet their daily needs and remain engaged with the community, enhance their community with access to health and social participation. facilities. Ensure all buses are Auckland Ongoing All buses are accessible Taha Tinana accessible, enabling Transport (currently at 99%). passengers with mobility impairment easier access to bus services. 36 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 37
ACTION ORGANISATION STATUS MEASURES OF SUCCESS Extend customer service Auckland Ongoing Customers receive a good training programme Transport standard of service across (‘Thank You Driver’ the Auckland network. Integrated Networks) for Auckland Council and Auckland Transport frontline-facing staff. Educate public transport The Stroke New Transport operators’ plans operators on how to safely Foundation and strategies identify communicate with and training to assist easy transport people affected access for people affected by stroke. by stroke. The stroke-affected community report easier and safe access on public transport. Age-Friendly Tāmaki Makaurau 39
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Deliver more Auckland Council Ongoing Increased number of new • Affordable housing for all, across developments on and Eke Panuku partnerships formed. Auckland. surplus council land, Increased number of new in partnership with affordable housing units. • Different housing types, models and Community Housing sizes, with housing options that are Providers, mana whenua, universally designed to allow us to HOUSING age in place. WHY THIS IS IMPORTANT mataawaka trusts or organisations, government and private developers. Good safe housing provides us with shelter, Support residents to Haumaru Ongoing Utilise surveys and feedback privacy and security. It is important to have ‘age in place’ and ensure Housing from tenants /awards and housing choices and the ability to age in all new Haumaru Housing acknowledgments given for place, stay connected to our community complies with the Healthy developments. and be near family, services and facilities. Homes Regulations, considering the future needs of tenants. Appropriate housing design and Complete the Highbury Kāinga Ora and Ongoing The development is Taha Triangle development, Eke Panuku completed and fully Hinengaro Taha Whānau housing proximity to community and including adaptable tenanted within the agreed social services allow older residents design for deaf people, development timeframe. to live comfortably and safely, while people with intellectual or housing affordability gives them developmental disabilities, peace of mind. mental health disabilities, learning disabilities and/ Taha Tinana Whenua or vision loss. Ensure at least 15% of Kāinga Ora Ongoing The 15% national target all Kāinga Ora’s public has been achieved (and housing new builds are exceeded). built to Universal Design standards. Ensure the Highbury Kāinga Ora and Ongoing The development is Triangle development is Eke Panuku completed and fully accessible for people with tenanted within the agreed mobility needs. development timeframe. 40 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 41
ACTION ORGANISATION STATUS MEASURES OF SUCCESS Support our other Kāinga Ora Ongoing The 15% national target Kāinga Ora housing has been achieved (and to meet as many of exceeded). our Universal Design standards as possible. Invest in Haumaru Eke Panuku Ongoing Increased number of units Housing new builds and refurbished and new units refurbishment. delivered. Support working Puketāpapa Ongoing Neighbourhoods are closely with housing Local Board well-designed and developers such as interconnected with healthy Kāinga Ora or private and affordable homes. developers to ensure the delivery of community- centred housing and neighbourhoods. 42 TĀMAKI TAUAW HI KAUMĀTUA
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Pilot psychosocial group Age Concern Pilot Feasibility of delivering • Barrier-free access to transport, intervention (interpersonal group treatment for facilities, activities, outdoor spaces psychotherapy, meditation loneliness in the community. and events. and creative art activities) for older New Zealanders • Affordable activities, programmes with loneliness. and venues for our groups. SOCIAL WHY THIS IS IMPORTANT Pilot community/social Age Concern Pilot Increased number of PARTICIPATION It is important to be inclusive and included so we can maintain our connector model to support older adults to remain socially engaged in volunteers. Increased number of referrals to pilot. independence and social connections their communities. Increased number of and make new connections. participants. Social Connections Age Concern Amplify Increased number of older Programme: Facilitate people supported. Participating in leisure, social, the engagement of older Increased number of Taha Hinengaro Taha Whānau cultural and spiritual activities in the people in community life volunteers. community fosters older people’s and activities. Evaluated benefits of continued interaction with society both participation and and helps them stay engaged and volunteering. informed. Forever Fit programme: Auckland Council Amplify The Forever Fit programme Taha Wairua Grow programme across is expanded to four Taha Tinana Whenua council facilities. additional facilities. Provide fitness classes Auckland Council Ongoing Increased opportunities for and specifically for older older people to be active in people. spaces (indoor and outdoor) that are affordable, convenient and close to home. Support people aged Auckland Council Ongoing Improved participation rates 55 years and over to of seniors. participate in community Increased opportunity for life and engage in ongoing learning. continuous learning. 44 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 45
ACTION ORGANISATION STATUS MEASURES OF SUCCESS Develop an audience Auckland Amplify There is a clearly articulated strategy to support an Unlimited policy that supports social age-friendly Auckland. participation of older adults and a strategy to achieve this outcome. Facilitate social activities Bhartiya Samaj Amplify Increased number of older to support new migrants Charitable Trust people supported. integrate into society and Increased participation. help reduce loneliness and isolation. Facilitate monthly van Haumaru Housing Ongoing Survey results and tenant trips for residents to feedback are utilised. socialise and participate in activities. Foster belonging, The Selwyn Ongoing InterRai data and wellbeing encourage social Foundation outcome measures are connectedness and utilised. support resilience, leading to fulfilment and growth for older people through meaningful programmes. Provide older people in The Selwyn Ongoing InterRai data and wellbeing the Selwyn community and Foundation outcome measures are residential care homes utilised. with engagement in life activities and programmes that meet their cognitive, social and physical needs. Enable older people and Waitematā Ongoing Community members share people of different ages social connections and Local Board and stages to participate improved wellbeing. in community life and activities. Age-Friendly Tāmaki Makaurau 47
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Conduct research on Auckland Council Ongoing Research is carried out and • Visibility, positive images, diversity the quality of life and reported every five years and stories of older Aucklanders. wellbeing of older from 2021/22. Aucklanders to produce a • Intergenerational respect and five-yearly Quality of Life understanding of our lives, choices Status Report. and diversity. RESPECT WHY THIS IS IMPORTANT Develop age-friendly Auckland Council New Resources are developed AND SOCIAL As a diverse group it is important for our resources/toolkit for the council and communities to consider older people when designing and INCLUSION wellbeing to continue to have a purpose, to be valued and to contribute to our communities. to use when designing and delivering services to support older people. delivering services. Resources are promoted to staff and community organisations. Explore opportunities to Auckland Council New Opportunities and issues An inclusive society respects support collective impact are identified where Taha Hinengaro Taha Whānau older people and encourages initiatives identified by the collaborative action would them to participate in social, civic sector. provide greater impact. and economic life of the region. The Implementation Group Intergenerational interaction and is supported by Auckland raising awareness about ageing Council to work collectively. helps older people feel valued in Invest in intergenerational Auckland Council Ongoing Library programmes Taha Wairua their community. practice, process, are accessible to all and and promotion, e.g., create opportunities technology help from for intergenerational youth volunteers, connections. programmes run by older adults for children and teens (cooking, sewing, embroidery) and community days. 48 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 49
ACTION ORGANISATION STATUS MEASURES OF SUCCESS ACTION ORGANISATION STATUS MEASURES OF SUCCESS Provide intergenerational CNSST Foundation Pilot Increased number of Build an age-friendly Ōrākei Local Ongoing All groups in the community mentoring programme. participating youth community, where people Board feel informed and included. Youth mentors provide IT mentors. of all ages, kuia and training and support and Increased number of kaumātua, can live healthy in return older mentors participating senior and active later lives, provide Chinese language mentors. participate in activities and food. they value and contribute Increased demand. to their communities for as Support community-led Franklin Local Ongoing Our people are supported long as they want to. projects that encourage Board to actively contribute to Provide Caring Caller St John Ongoing Volunteers are recruited inter-generational activity. their community and the programme to those who and supported. places they live. need the service. Those who require the Good Neighbour Haumaru Housing New Survey results and tenant service are identified and Programme – Support feedback are utilised. contacted regularly. Haumaru’s tenants to Facilitate opportunities Whau Local Board New Number of sessions held. develop and maintain for older people to Attendance numbers. a sense of community participate in inter-cultural and support within their Range of groups that and intergenerational village. participate. community-led Provide intergenerational Kaipātiki Local Ongoing Our diversity is a programmes, including Responses from opportunities for young Board strength that we nurture place-finding, introduction participants. and old to share skills and celebrate. to local marae, ethnic and talents. communities and physical events. Māngere-Ōtāhuhu Local Māngere-Ōtāhuhu Ongoing The plan guides local Board Age-Friendly Plan: Local Board board strategic decision Whau Walking Whau Local Board Ongoing Number of sessions held. Support older people in making and investment Communities: Provide Attendance over 30 people. Māngere-Ōtāhuhu to to prioritise age-friendly opportunities for older Number of other thrive and prosper. activity. people to participate organisations participating. in low-impact exercise, foster connection between Collated feedback community agencies, build and learnings from relationships with Māori participants. organisations, support Keeping Whau Clean and strengthen governance. 50 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 51
OUR COMMUNITY TOLD US ACTION ORGANISATION STATUS MEASURES OF SUCCESS IT WANTS Continue flexible working Auckland Council Ongoing Increased staff engagement • Employment options and ways to at Auckland Council to and retention for those over transition from full-time employment support a wide range of 60 years old. that recognise our changing individual circumstances circumstances, abilities and the and business needs. contribution we want to make. Provide accessible Auckland Council Ongoing All members of the CIVIC • Opportunities for life-long learning. methods of political community can engage PARTICIPATION WHY THIS IS IMPORTANT engagement, e.g., support people to provide written with political processes (i.e., consulting on proposed AND We have skills, knowledge and experiences and digital submissions on plans, reading council EMPLOYMENT to share that contribute to social and economic wellbeing. local boards, plans, space for verbal submissions and alternative methods proposals, voting, etc.) in a format that is easily accessible to them. of accessing political information (videos, Older people are an asset to the booklets, static imagery, Taha posters). Hinengaro Taha Whānau community, and they continue contributing to their communities Provide opportunities Auckland Council Ongoing Increased opportunities after retirement. for volunteers and for older Aucklanders to volunteering groups protect our environment. to directly deliver environmental outcomes Taha Wairua in Auckland’s parks. Whenua Develop a diversity Auckland New That the workforce at and inclusion policy, Unlimited Auckland Unlimited, where incorporating an age- possible, represents the friendly lens including demographics of the employment opportunities, Auckland population. staff development, casual and volunteer development and recruitment. 52 TĀMAKI TAUAW HI KAUM ĀTUA Age-Friendly Tāmaki Makaurau 53
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