M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead

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M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
Borough

D E M OC R A C Y
In this issue – Help shape your community, recycling
news, ‘get online’ tips and prepare for winter
Your magazine from Reigate & Banstead Borough Council   Autumn 2015
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
2                Get in touch            www.reigate-banstead.gov.uk

 It’s easy to report,
 pay and book online
  It’s quick and easy to make payments and
  bookings and to request Reigate & Banstead
  services on our new website.                                                                           Payments
  It’s easy to use on a tablet, smart phone or PC. You can reach the transactions
  and forms customers need most often directly from the homepage.

  Payments Pay council tax,              Council tax Make a payment,
  parking fines and more.                tell us if you have moved home.
                                                                                                  Bins and recycling
  Bins and recycling Report a            Register to vote Register for
  missed bin, book bulky or garden       the first time or make changes
  waste collections.                     to your existing registration.
  Planning Search for or comment
  on applications or book a
  planning advice appointment.
                                           Borough                      Our FREE monthly e-newsletter
  Benefits Apply for housing
  benefit, council tax reduction or
                                           e-news                                Borough e-news is our monthly e-newsletter
                                                                  delivered direct to your email inbox. It’s free to sign up: visit
  tell us about a change that could                            www.reigate-banstead.gov.uk/enews and enter your details.
  affect your benefits.

Other ways to contact us
                                                                                       Borough News is the official magazine
        01737 276000              07834 626468                                         of Reigate & Banstead Borough
                                                                                       Council. It is also available on our
        Find us: facebook.com/reigatebanstead        Write to us:                      website: www.reigate-banstead.
                                                     Reigate & Banstead                gov.uk/boroughnews
        Follow us: twitter.com/reigatebanstead       Borough Council
                                                     Town Hall                         To advertise in Borough News
        Instagram: @reigatebanstead
                                                     Castlefield Road                  please contact communications
        Search for Reigate & Banstead                Reigate RH2 0SH                   @reigate-banstead.gov.uk
        Borough Council
                                                                                       Advertisements do not imply endorsement
                                                                                       by Reigate & Banstead Borough Council
  We are happy to provide information in other languages,                              of any goods or services.
  large print, Braille or on audio tape. Please contact our                            © Reigate & Banstead
  Help Line 01737 276000 if you would like this service.                               Borough Council.

Other useful contacts
Raven Housing Trust                   Surrey County Council            Surrey Police                          SURREY
                                                                                                              POLICE
www.ravenht.org.uk                    www.surreycc.gov.uk              www.surrey.police.uk
Tel: 0300 123 3399                    Tel: 03456 009 009               Call 101 to talk to your local
Email: raven@ravenht.org.uk           Minicom: 020 8541 9698           police and report less urgent
Citizens Advice Bureau                SMS: 07527 182861                crimes. In an emergency always call 999.
www.reigate-bansteadcabx.org.uk       Email: contact.centre@           SMS 07786 204020 or 999 (Text 'register' to 999.
Tel: 08444 111 444                    surreycc.gov.uk                  You will get a reply with instructions to follow).
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
www.reigate-banstead.gov.uk           Contents                                      3

Welcome                                                                                               e Year Plan
From Cllr Victor Broad,                     up for a free internet course opened                   Fiv

                                                                                           Our
Leader of Reigate & Banstead                up a whole new world for one of our

                                                                                                    eople
Borough Council                             residents and how you can save your
                                            valuable time by doing more online with                P
                My colleagues in the        our new website (pages 6-7).

                                                                                                                   20
                                                                                                     20
                Council’s Executive         If you are one of the many residents                           1 5-20
                joined me for our cover     keen to recycle as much as possible,                                             r Five Year
                photo to introduce          check out our room-by-room tour of a                                           Ou

                                                                                                                                              Pla
                this edition’s theme of     home on the hunt for often overlooked
                                                                                                                               Place

                                                                                                                                                 n
                democracy.                  items to recycle. Please recycle all you
Key to democracy, of course, is making      can (pages 12-13). Recycling helps raise

                                                                                                                        20
                                                                                                                               15
sure that as many residents as possible     money for the council and so keeps
                                                                                                   Fiv
                                                                                                      e Year Pla                    -2 0 20
are registered to vote (find out how        pressure on your council tax bill down.

                                                                                                               n
                                                                                               r
                                                                                             Ou
                                                                                                  ation
                                                                                           Organis
easy it is on page 8) – and that they       We want to support residents in
use their vote – but it’s also about        keeping safe and well, whatever the                  20
being a part of the community and                                                                     1 5-202

                                                                                                             0
                                            weather. Pages 10-11 feature winter
taking an active interest in what’s going   checklists and a resident’s tips on
on locally. On pages 8 and 9 we look at     preparing for winter. Plus, one family
how residents shape their communities       shares its experiences of keeping fit for     Members of the
– from volunteering in the countryside,     free in the local park.
                                                                                          Council’s Executive:
to taking part in local consultations and                                                 L-R, front row: Cllr Allen Kay,
                                            Finally, look out for our new symbols         Deputy Leader of the Council,
even becoming a councillor or member                                                      Cllr Victor Broad, Leader of the
of our Youth Council.                       in Borough News representing the              Council
                                            priorities from our Five Year Plan:           Middle row: Cllrs Natalie
These days, communities aren’t              people, place and organisation. Each          Bramhall, Cllr Ros Mill, Cllr Rita
just about meeting people face to           feature page includes a symbol, so you        Renton, Cllr Dr Lynne Hack
face. Many of us are part of online         can see how everything the Council            Back row: Cllr James Durrant, Cllr Graham
communities too. Find out how signing       does links to one of our priorities.
                                                                                          Knight, Cllr Eddie Humphreys
                                                                                          Not pictured: Cllr Tony Schofield

Contents
4    News                                   8 	How you can help shape                   11 Staying fit and well
                                               your community                               Our parks make it easy to keep fit
6    Save time – do it online                   Be part of the democratic                   for free
     Find out what you can do on our            process
     new-look website                                                                   12 	Recycle, recycle, recycle
                                            10 Keep well this winter                        Take our tour around the home to
7 	Help to get online                           Simple actions can help you                 see what else you can recycle
     Not on the web yet? There is plenty        keep warm and well
     of help available to get online                                                    14 What’s on

     8                                      11                                          12

    Volunteering                            Keep fit for free                            Recycle more
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
4                             News        www.reigate-banstead.gov.uk

News
                                                          Electoral registration canvass – have you replied?
                                                          We have sent every household in the borough a form with details
                                                          of the electors registered at the property, as part of the annual
                                                          canvass. This is so we can check that everyone who is entitled to
                                                          register to vote is registered and to invite those who are entitled to
New Tadworth Leisure and                                  vote but who haven’t yet registered, to do so.
Community Centre to open its doors                        Please respond to this form now if you haven’t already. Canvassers
The new Tadworth Leisure and Community Centre             will be visiting homes for which we haven’t had a response over the
is opening its doors to the public in the coming          coming weeks. You can respond online at www.registerbyinternet.
weeks, providing fantastic new sports facilities.         com/reigate. The form details other ways you can reply.
It boasts a 25 metre, six-lane swimming pool,             If you’ve moved or are a first-time
teaching pool, gym, dance and exercise studio,            voter you will need to register online at
sports hall, five-a-side football pitches, community      www.gov.uk/register-to-vote. It only
space, café, crèche and wet and dry changing              takes a few minutes – all you need
rooms. A new youth centre adjoins it.                     is your National Insurance number
A celebratory community event will be held (date to       and the rest of the information you're
be announced) with activities including free taster       asked for, you’ll already know.
sessions and demonstrations.
Keep an eye on www.reigate-banstead.gov.
uk/prestonregeneration or join the Preston                 Redhill WW1 hero honoured
regeneration Facebook group for regular updates.
                                                           Residents are invited to attend the unveiling of
                                                           a commemorative stone laid to honour Second
                                                           Lieutentant Rupert Price Hallowes VC. Born in
                                                           Redhill in 1881, Rupert Hallowes was awarded
                                                           the Victoria Cross for his ‘most conspicuous
                                                           bravery and devotion to duty’ during the fighting
                                                           at Hooge, Belgium in September 1915. The
                                                           Victoria Cross is the highest military decoration
                                                           awarded for valour in the face of the enemy.
                                                           The Mayor will unveil the stone in Memorial Park at 12pm on
                                                           25 September, the centenary of the battle for which he won
                                                           his medal. All are welcome to attend.
  in brief...
  ■ Councillors’                    ■ Could you help a young                  ■ Calling 55s and over
  allowances                        person facing homelessness?               Why not join in this year’s Living & Ageing Well
  Members’ Allowance Scheme         Step by Step supported lodgings           Week (28 September-2 October). Take part in
  payments are published            service helps young people (16-           activities to help you keep healthy, age well and
  annually. To see the payments     21) by placing them in safe and           stay independent. From sport and fitness to
  made to councillors in 2014/5,    caring homes. It is looking for hosts     film screenings, Pilates and cookery lessons,
  search ‘members allowances’       in Reigate & Banstead. Training,          there’s something for everyone. Visit our
  on our website or request         guidance and a monthly payment is         website and search ‘living and ageing well’.
  by email to democratic.           provided. Visit www.stepbystep.
  services@reigate-                 org.uk or call 07843 261350.              ■ Retired with time on your hands?
  banstead.gov.uk.                                                            Redhill Artisans are looking for likeminded
                                    ■ Catching the bus?                       people who enjoy being outdoors and helping
  ■ Do you run a small              If you use the bus to get around,         with community projects.
  business?                         check if your route has been affected     Meeting on Friday mornings at Redhill Bowling
  Find out what support and         by Surrey County Council’s recent         Club, the Artisans turn their hands to jobs
  opportunities we offer small      changes to routes and timetables. New     around the bowling green and clubhouse. You’ll
  businesses. Watch our new         timetables are available from www.        receive free club social membership in return.
  YouTube video at www.             surreycc.gov.uk/buses, at relevant        More information? Call Helen Dredge
  reigate-banstead.gov.uk/          bus stops and by calling Traveline on     on 01737 276430 or David Cooper on
  businesssupport                   0871 200 2233 (call charges apply).       01737 276103.
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
www.reigate-banstead.gov.uk             News                                5

                                                                                           Dig it!
                                                                                           If you’ve always wanted to grow
                                                                                           your own fruit or vegetables but
                                                                                           don’t have room at home, why
                                                                                           not rent an allotment from us? We
                                                                                           have 24 allotment sites across the
                                                                                           borough, some with plots available
                                                                                           and some with waiting lists.
                                                                                           An allotment comes complete with
                                                                                           fresh air, a healthy lifestyle and
                                                                                           the chance to mix with likeminded
                                                                                           people. To start ‘growing your
                                                                                           own’, enquire about an allotment
Shops and homes shaping up in Merstham                                                     today: email allotments@reigate-
                                                                                           banstead.gov.uk, visit our website
New community facilities, shops and homes are taking shape in Merstham as                  or call 01737 276000.
part of the multi-million pound regeneration of Portland Drive.
A new community centre at the junction of Portland Drive and Bletchingley Road
will house a library, youth centre, training rooms, café, public IT resources and
drop-in advice facilities. The restaurant units will be home to an Indian restaurant,
a fish and chip shop and a takeaway pizza outlet.
A new Morrisons M Local convenience store is being built on the former Iron
Horse pub site, along with a pharmacy, dry cleaners and bookmakers. Ten
shared equity flats will be built above to provide more affordable homes.
The regeneration, a joint venture with Raven Housing Trust and Surrey
County Council, should be ready by next summer.
Keep up to date with progress at www.reigate-banstead.gov.uk/
mersthamregeneration.

                                                          Search for stars
                                                          Young people who love to sing, dance or act are invited to take
                                                          part in Star for a Night 2016.
How are we doing?                                         Star for a Night is about giving youngsters (aged 11-18) the
Latest results from our twice yearly online residents’    chance to develop their talents, benefit from free professional
survey are now out. Here’s what residents told us:        training and have a great time
                                                          performing on stage.
• 87% are satisfied with the local area
• 82% feel safe living in the borough                     Auditions are in January.
                                                          Rehearsals follow in the
• Safe neighbourhoods, good health                        spring and all participants
  services, job prospects and good roads/                 perform in the final shows at
  transport are the most important factors in             the Harlequin Theatre, Redhill
  making somewhere a good place to live                   over the Easter holidays.
• Clean spaces, recycling, parks, open
                                                          Visit our website, email
  spaces and playgrounds are the most
                                                          catherine.gibson@reigate-
  important services we provide.
                                                          banstead.gov.uk or call
Thanks to all who participated. We run surveys            01737 276125 for more
and consultations regularly. Follow us on Twitter         information.
@reigatebanstead for alerts about future ones.
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
6             Get connected                 www.reigate-banstead.gov.uk

Save time – do it online
                   Our new-look website makes it simple for you to do the things
                   you want to on a phone, tablet, laptop or PC. Apply and pay for
                   services and report issues at a time and place that suits you.
  Payments                                   Bins and recycling                          Planning
  Make                                       Sign up to our garden                       Search for
  payments for                               waste service,                              or comment
  parking fines,                             book a bulky waste                          on planning
  council tax, business rates and            collection, report a missed bin             applications, book and pay for
  invoices. You can pay planning             or order a replacement. Find out            pre-application advice and make
  application fees here too.                 what you can recycle and where.             your planning application online.

                                                                                                          Find other
                                                                         search
                                                                                                          things through
                                                                                                          our improved
                                                                                                          search facility.

                   Payments                Bins and recycling               Planning                           Fact
                                                                                                           Research
                                                    £                                                     shows that
                                                                                                            70% of
                    Benefits                   Council tax              Register to vote
                                                                                                        residents now
                                                                                                        prefer to self-
                                                                                                         serve online.

  Benefits                                   Council tax                               Register to vote
  Apply for                                  Register for                              Register to vote or
  housing benefit                            council tax, tell us                      change your details
  or a council tax                           if you have moved                         on the Electoral
  reduction, find out your housing           or about another                          Register. You can
  benefit payment dates and report           change of circumstances. Pay              also apply to opt out
  a change in circumstances.                 your bill or check your balance.          of the Open Register.

‘Where I live’ search
Simply enter your postcode or address into our 'Where I
live' search to find a wealth of information about your local
area and services.
• My house: check your bin collection dates, council tax charges,                 Commenting on the new
  councillors, nearby planning applications and tree preservation                 website, Maureen Moon from
  orders and more.                                                                Chipstead said:
                                                                                  “I very much prefer the new design
• My maps: choose between a map or aerial photograph                              and think the format is hugely
  view to see locations of local services, such as doctors and                    improved over the old site.”
  dentists, as well as ward boundaries and recycling centres.
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
www.reigate-banstead.gov.uk       Get connected                           7

Help to get online                                                                                                ur
                                                                                                                     Five Year

                                                                                                              O

                                                                                                                             Pla
                                                                                                                 People

                                                                                                                                n
Being nervous about using a computer, or

                                                                                                              20
                                                                                                                 15
                                                                                                                      -2 020
even not having one, need not stop you
enjoying the enormous benefits of the internet.
There is plenty of support available.

Get online at your local library
Surf the web and check your emails at
Surrey’s libraries. Computers are free to
use for library members (just take proof
of identity and address to join). Staff can
help you get started or book a training
session with a computer buddy. Visit
your library, call 0300 200 1001 or visit
www.surreycc.gov.uk/libraries to
find out more.
                                                  We caught up with Pauline
Build your confidence                             Walton from Reigate to see how
Merstham Community Facility in Portland           getting online has helped her and
Drive runs free courses and an IT drop-           her mum Lorna.
in with ‘IT Buddies’ on hand to help.             “The trainer was so patient, I needn’t have
Pop in, phone 01737 645217 or visit               been nervous. Since doing the Learn
www.mcft.org.uk.                                  my way course, I’ve been using email
The Meeting Point Internet Café in                and don’t have to rely on help to use the
Marbles Way, Tadworth, run by Raven               computer at work. It’s also been great
Housing Trust 01737 272421, is open               catching up with friends on Facebook -
alternate Thursdays, offering free                I’ve even tracked down old school friends
internet access plus help with online             that way. Mum can’t always get out by
benefit applications.                             herself as she’s partially disabled so she
                                                  finds shopping online really helpful.”
Over 50? Join Banstead or Woodhatch
Community Centres to use their internet
cafés. Tuition is available. Small fee
applies. Contact the centre for details:           Are you ready for Universal Credit?
Woodhatch 01737 221030, Banstead
                                                   From February, Universal Credit will replace many current benefits for
01737 361712.
                                                   working age households. Most claims will need to be made online and
If you are a social housing tenant,                money will be paid monthly directly into claimants’ bank accounts.
contact your landlord as most run their            Get ready
own sessions to help you get online.               • Get advice to help you budget and plan ahead.
East Surrey College also runs a range of
                                                   • Get a bank account.
IT courses. Call 01737 772611 or visit
www.esc.ac.uk.                                     • Set up a Direct Debit to help with budgeting and to
                                                     take the worry out of paying bills on time.
If you have a home computer, www.
                                                   • Get online as most claims will need to be made online.
learnmyway.com provides free online
courses to help you develop digital skills         For more information visit www.gov.uk/universal-credit.
to make the most of the online world.              For help with budgeting and details of basic bank accounts,
                                                   contact the Money Advice Service free on 0300 500 5000 or
Worried about staying safe online? www.            visit www.moneyadviceservice.org.uk.
getsafeonline.com has some great tips.
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
8              Democracy                 www.reigate-banstead.gov.uk

  How you can help sh
There are many ways you can help shape your borough, from
volunteering in your community to making sure you vote. Here is
a taste of how you can get involved – it’s easier than you think.
 Volunteer                                 Register to vote                           Tell us your views
If you like a hands-on approach            Local councillors make decisions           We regularly run consultations asking
we have plenty of volunteering             about issues that affect our daily lives   for views on important issues that
opportunities. Join one of the local       – parks, planning, housing, car parks      may affect you or your community,
conservation groups that work with         and much more. But you must be             from improvements to your local
us to manage our parks and open            registered to vote in order to choose      playground and changes to planning
spaces, help at one of our community       who represents you.                        policy to our regular residents’
centres or become a volunteer steward                                                 surveys about the borough and the
at the Harlequin Theatre and Cinema.                                                  council’s services (see page 5).
To find out more contact kamal.                                                       Your views count, so make sure you
mehmood@reigate-banstead.gov.                                                         have your say. Our consultations
uk or call 01737 276026.                                                              are advertised on our website and
To find out about other volunteering                                                  Twitter – follow @reigatebanstead
opportunities in the borough                                                          to keep up to date.
contact Volunteer Centre Reigate
& Banstead on 01737 762115 or
visit www.reigateandbanstead
volunteercentre.org

                                                                                      Contact your councillor
                                                                                      Your local councillors can raise
                                                                                      issues on your behalf. Some run
                                                                                      surgeries where you can chat face to
                                                                                      face. Find out who your councillors
                                                                                      are by using the ‘Where I live’ tool on
                                                                                      our website.

   Horley resident, Catherine McNab explains what she and
   her five year old son Alasdair love about volunteering:
   “We started volunteering for Horley Conservation Group as we
   wanted to do something to help look after our local green spaces.
   We've cleared overgrown footpaths, cut back invasive plant species,
   litter picked, planted trees and built invertebrate shelters. Alasdair
   loves all the different tools and getting a little mucky; he is so proud at
   the end of each task looking back at what we've achieved.”
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
www.reigate-banstead.gov.uk        Democracy                     9

hape your community
   Be a councillor                               Did you know you can ask a question
                                                 at Full Council meetings? Search        Be Mini Mayor for the day
  Perhaps you are already involved in            ‘ask a question’ on our website to
  local issues and want to take the next         find out how.                          One lucky young resident has
  step or want a rewarding way to help                                                  the chance to become Mini
  your local community. Talk to your                                                    Mayor for the day. Design a
  local councillor about what becoming             Meet the Mayor                       Christmas card depicting a place
  a councillor involves or visit                                                        in the borough for the chance
                                                  Councillor Mrs Joan Spiers,
  www.beacouncillor.org.uk                                                              to accompany the Mayor at
                                                  previously Leader of the council,
                                                                                        Reigate’s annual Christmas
  Aged 13-19? Our Youth Council is                is this year’s Mayor. She is
                                                                                        Extravaganza on 5 December
  always looking for new members.                 supported by Deputy Mayor,
                                                                                        and then help switch on the
  It meets monthly to ensure that                 Councillor David Powell.
                                                                                        town’s Christmas lights. For
  young people's voices are heard on              The Mayor is the Queen’s              details on how to enter visit our
  the issues that affect them. Email              representative locally and has        website or keep an eye on our
  youthcouncil@reigate-banstead.                  a non-political role to support       social media feeds.
  gov.uk to find out more.                        the borough by acting as host
                                                  to distinguished visitors, giving
                                                  talks at schools and other
                                                  organisations and attending
                                                  hundreds of functions and official
                                                  openings each year. You can
                                                  invite the Mayor to attend your
                                                  event via our website.

  Youth Council members litter pick in Redhill

   See democracy in action
  Ever wonder what happens at a
  council meeting? Come to one. Most
  committee meetings at the Town
  Hall, Reigate are open to the public.
  Or watch from the comfort of your
  own home – our Council, Executive
  and Planning Committee meetings
  are broadcast via our website.
  Search ‘webcast’ on our website to
                                                  Cllr Mrs Joan Spiers
  watch a meeting live or recorded.
M - Borough - In this issue - help shape your community, recycling news, 'get online' tips and prepare for winter - Reigate and Banstead
10           Health and wellbeing                      www.reigate-banstead.gov.uk

Keep well this winter
                                                             r Five Year
                                                           Ou
Keep well, warm                                                                    Winter checklist

                                                                          Pla
                                                           People

                                                                             n
and safe this winter.                                                              How ready are you for a winter

                                                          20
                                                           15
Some simple                                                     -2 0 20            weather emergency? Do you know:

actions can help.                                                                         how to turn off your water,
                                                                                          gas and electricity supplies
Keep well                                                                                emergency procedures for
• Ask your pharmacist for advice and stock up on medication.                             your children’s school(s)
• Get the seasonal flu jab.
                                                                                         your workplace’s emergency
• Eat regular hot meals and drink hot drinks.                                            procedures
Keep warm                                                                                how to tune into your local
• Stay active – even light activity helps to keep you warm.                              radio station
• Keep your home warm and insulate it properly.                                         family contact arrangements
• Wrap up warm – remember to wear hats, gloves and scarves.                             in an emergency if elderly
                                                                                        or vulnerable neighbours
Keep safe                                                                               need help?
• Check you have key items at home – torches, long life food,
  a battery powered radio, salt/grit, sandbags and a shovel.
• In bad weather don’t travel unless you have to.                                Help in a power cut
• Please look out for vulnerable or elderly neighbours.                          If you’re 60+, or have a disability, are blind
Visit www.healthysurrey.org.uk for more on keeping well                          or visually impaired, are chronically sick,
this winter.                                                                     dependent on medical equipment or have a
                                                                                 young baby, sign up to UK Power Networks
                                                                                 Priority Service Register (see table for details).
                                                                                 You will receive text/phone updates and a
                                                                                 priority number to call if there is a power cut.

 Useful contacts
  Organisation                                  Phone                               Reigate
                                                Floodline                           resident Tim
  Environment Agency - www.gov.uk - local
                                                0345 988 1188                       Leask, 60,
  flooding and sign up for flood warnings
                                                                                    shares his
  www.nationalfloodforum.org.uk –               01299 403055
                                                                                    top tips for
  information on flooding and how to protect                                        preparing for
  homes                                                                             winter:
  www.highways.gov.uk - road safety issues      0300 123 4000
                                                                                    • stock up on food essentials
  on motorways and major traffic news
  www.reigate-banstead.gov.uk - general         01737 276000                        • have your central heating
  informatio n during severe  weather                                                 boiler serviced
  www.surreycc.gov.uk - road gritting, slippery 03456 009 009                       • buy anti-freeze and de-icer for the car
  pavements, fallen trees, flooding on roads
                                                                                    • get a flu jab
  www.thameswater.co.uk - burst pipes,          0800 316 9800
  leaks and public sewers                                                           • wear stout shoes when it’s icy

  www.ukpowernetworks.co.uk - power              0800 316 3105                      • keep warm – there’s no such thing
  cuts and power issues                                                               as bad weather, just wrong clothes.
www.reigate-banstead.gov.uk          Health and wellbeing                            11

        Staying fit and well
       ive Year Pla
     rF
                                                                                              Keep well
Ou

                  n

     People                                                                                   Eating well can help us stay
 20                                                                                           well. Make healthy food choices
       15-202
               0

                                                                                              with our guidance – visit www.
                                                                                              food.gov.uk to check the food
                                                                                              hygiene ratings awarded to
                                                                                              everywhere selling or serving food
                                                                                              in the borough.
                                                                                              If healthy eating is important to
                                                                                              you when you’re dining out, look
                                                                                              out for ‘Eat Out, Eat Well’ Award
                                                                                              winners. The awards encourage
                                                                                              places catering for the public
                                                                                              to offer healthier menu options.
                                                                                              Visit www.surreycc.gov.uk
                                                                                              and search ‘Eat Out Eat Well for
                                                                                              consumers’ for details.

        Keeping fit for free                        Your kids can also let off steam
                                                    in the park’s play area, complete
        Being active every day helps keep us
                                                    with toddler and older children’s
        healthy; did you know that your local
                                                    play zones.
        park or outdoor gym offer ways to
        keep fit for free?                          Reigate’s Priory Park also offers
                                                    plenty for those wanting to get active.
        Try out Redhill’s revamped Memorial
                                                    No-cost activities include self-guided
        Park, with its sports zone and trim
                                                    walks (leaflets available on our
        trail – a flat, circular jogging/walking
                                                     website), geo-caching, free use of
        route with double exercise
                                                            the skate park, tennis and
        stations for working out
                                                               table tennis courts and
        your arms, abs and legs.
                                                                football pitches. Check
        It’s suitable for everyone
        regardless of fitness level.
                                                                our website for other parks
                                                               in your area.
                                                                                              Breathe easy
        If teamwork is your thing, get                                                        If poor air quality affects your life,
        your friends together for five-a-                                                     airAlert can help. On sign up,
        side football, basketball and other ball
                                                    No time to keep active?                   airAlert sends you free messages
        games and tennis on the refurbished         Visit www.nhs.uk/change4life              (email, text or voicemail) if you have
        multi-use games area and courts.            for simple ideas on fitting more          respiratory health problems and
        No booking or payment required.             activity into your life.                  are affected by air pollution levels,
                                                                                              helping you plan your activities and
                                                                                              take precautionary action. Register
                                              Redhill mother of two, Lucie                    today at www.airalert.info or call
                                              Jurado, uses Memorial Park to                   on 01737 276403.
                                              help keep her family fit for free.              STOP PRESS: airAlert mobile
                                              ‘We cycle over to play tennis and               app launches autumn 2015.
                                              football. My sons, Ellis and Reuben, love
                                              the play area too. And I can jog round
                                              the edge of the park for a good work
                                              out. It’s an easy trip out for families’.
12                    Recycling          www.reigate-banstead.gov.uk

Recycle, recycle,
We all love recycling. But do you think you do all you can?
Take our recycling challenge to see what items in your
home could start a new life as something else.

         Recycling in the bathroom
         – go on the hunt for:
 • toothpaste boxes
 • toilet roll tubes
 • plastic shampoo and conditioner bottles
 • shower gel containers
 • liquid soap bottles
 • bleach and bathroom cleaner bottles.

         In the kitchen, things often
         overlooked for recycling are:
 • food waste                                                     All these items (except textiles,
 • washing up liquid bottles                                      shoes and batteries) can be
                                                                  recycled from home using our
 • bleach and surface cleaner bottles – minus the triggers        recycling collection service. For
 • washing liquid and conditioner bottles                         textile and shoe recycling, visit
                                                                  our growing number of textile
 • aerosols, tins of furniture polish and air fresheners          banks across the borough. Visit
 • dishwasher tablet and kitchen wrap boxes.                      www.reigate-banstead.gov.uk for their locations and
                                                                  for information on where to recycle batteries.
www.reigate-banstead.gov.uk        Recycling                          13

, recycle…                                                                               ur
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                                                                                  Let us recycle your
                                                Recycling in the                  garden waste
                                                bedroom:                          If you’re left with green waste that
                                                                                  you don’t know what to do with,
                                       • old clothes and pairs
                                                                                  why not recycle it with our garden
                                         of shoes/boots
                                                                                  waste collection service? For £50 per
                                       • empty tissue boxes                       wheelie bin a year, we’ll collect your
                                       • old magazines                            grass cuttings, old leaves and other
                                                                                  green waste every other week. Sign
                                       • empty hairspray and                      up at www.reigate-banstead.gov.
                                         deodorant aerosols.                      uk. Your green waste is recycled to
                                                                                  make fertiliser for agricultural use.

                                                                                      Get a ‘bag habit’
                                                                                      From 1 October 2015 we won’t
                                                                                      collect plastic carrier bags from
                                                                                      your mixed recycling. And from
                                         In the living room                           5 October, in England you will
                                                                                      be charged 5p for every single-
                                         – look for:                                  use carrier bag you need. So get
                                 • air freshener aerosols                             ahead of the game; start using
                                                                                      re-useable carrier bags.
                                 • newspapers and magazines
                                 • old batteries
                                 • envelopes.                                     Recycling for flats
                                                                                  Our roll out of improved
                                                                                  recycling arrangements for
                                                                                  those in flats is underway. We’re
                                                                                  writing to you or your flat’s property
                                                                                  manager ahead of introducing new
                                                                                  recycling facilities where you live.

 Recycle it right!                                                      Christmas collection day changes
 Recycling contamination – caused by the wrong things being             Bank Holidays over Christmas and New Year
 put into mixed recycling wheelie bins or paper/card collection         mean we will have to change some of our
 boxes – can result in whole lorry loads of recycling having to be      collection days to make sure we can collect your
 scrapped and treated as general refuse. This can then end up           recycling and refuse over the festive period. Follow
 as landfill. So please ‘recycle it right’ by putting the right items   us on Twitter @reigatebanstead and check
 in your recycling. Visit www.reigate-banstead.gov.uk for a             our website from early December for details of
 reminder of what each recycling container is for.                      changes and how they affect you.
14                    What's on            www.reigate-banstead.gov.uk

What’s on                                                    Reigate and Banstead Remembers World War I
                                                             Our World War I centenary events continue. Keep up to
                                                             date at www.reigate-banstead.gov.uk/ww1

Thursday 24 September, 7.30 for 8pm                          Wedneday 11 November, 11am
An illustrated talk on the Battle of Loos                    Armistice Day services
This illustrated talk covers the events leading up to the    Remembrance services with a two minute silence.
battle and lessons learnt from it. Free for Horley History   Readings by local school children to commemorate the
Society members, £1 for non-members.                         borough’s war dead for 1915. All welcome.
Methodist Church Hall, Victoria Road, Horley, RH6 7AS        War memorials around the borough.
                                                             Belfry Armistice Day Remembrance Service
Friday 25 September, 12-2pm                                  All are welcome to take part in this annual event to remember
Laying of the VC stone in memory of Second                   the service men and women killed in conflicts past and present.
Lieutenant Rupert Price Hallowes VC                          The Belfry Shopping Centre, Redhill
All are welcome to this event where the Mayor will unveil
a commemorative stone in memory of Rupert Hallowes.          Sunday 22 November, 3pm
Read about his story on page 4 .                             Filming of the War Horse movie: talk and film showing
Memorial Park, Redhill                                       A talk by Andy Robertshaw, a historical adviser on the
                                                             production, followed by the film screening. Tickets £5 from
Saturday 17 October, 2-4pm                                   the Harlequin Theatre or the Box Office, 01737 276500.
Discovering World War I with Reigate & Banstead              Harlequin Theatre, Warwick Quadrant, Redhill, RH1 1NN
Find out about the borough and its residents’ role in the
war, learn how to research your family history and talk       More events
to experts. Also includes children’s activities, period       Visit www.reigate-banstead.gov.uk/events
fancy dress competition and face painting, making it an       to discover more community events and activities
event for all ages. Free.                                     taking place all over the borough or to publicise
Harlequin Theatre, Warwick Quadrant, Redhill, RH1 1NN         your own for free.
Helping you get the right
independent financial advice
Understanding how to fund
your care is important and
following changes to the                                     Supporting a lo
                                                                                ve
                                                             has dementia c d one who
Care Act 2014 the county                                                       an be extremely
                                                             difficult, so wh
                                                                              en
council is now obliged by                                   deteriorated he June’s health
                                                                               r
law to advise you, our local                                they would nee family knew
                                                                               d
residents, on how to find                                   SOLLA’s advisors to seek help.
independent financial advice                               a specialist dem recommended
                                                                               e
                                                           home close to ntia care
to help you with your care                                                  the family
                                                           and provided a
                                                                            dv
arrangements. We’ve teamed                                 best way to fun ice for the
                                                                             d
up with the Society of Later                               without using a June’s care
                                                                             ll of her savings.
Life Advisors (SOLLA) who
can help you find a suitably
qualified financial adviser
                                   When 84 year old
near to where you live.            widow Betty suffered
They’ll be able to help you        a stroke, she was
make the right choices when        no longer able to
planning for later life or help    cope alone, but was
                                   determined to stay
with care costs.
                                   in her own home.
To find out how SOLLA              The SOLLA advisor
can help you call them             recommended a live-
                                    in care agency and
on 0845 303 2909 or visit           drew up a finance
societyoflaterlifeadvisers.co.uk    plan, helping Betty
                                                                         s entitled to
and simply enter your postcode      to get the financial support she wa
                                                                       ra care, even if
and select from a list of local      and to budget for the cost of ext
                                                                      ure. Betty was
                                     her circumstances changed in fut
advisers.                                                               loved and
                                     delighted to stay in the home she
                                                                         be
Please note there may be             had peace of mind that she would
charges for some services that       financially secure.
the financial advisers provide.
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