LOVE FIFTEEN EVENT GUIDE & INFORMATION PACK 2021 - TENNIS AT THE FEVER-TREE CHAMPIONSHIPS - Keith Prowse
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TENNIS AT THE FEVER-TREE CHAMPIONSHIPS LOVE FIFTEEN EVENT GUIDE & General Use - Landscape Positive INFORMATION PACK 2021 EVENTS: 020 8843 7700 SALES: 020 8843 7699 enquiries@keithprowse.co.uk keithprowse.co.uk/queens
WELCOME TO THE FEVER-TREE CHAMPIONSHIPS We are delighted to welcome you to our exclusive Hospitality Village at The Queen’s Club. The exceptional grass courts and participation We hope that you find this guide useful - It of the top players in men’s tennis combine to should answer many if not all of the questions provide an unrivalled and exclusive hospitality you or your guests may have. Individual experience at which to entertain. documentation, including passes, will be with you approximately two weeks before the event. The Fever-Tree Championships is an ATP 500 sanctioned tournament, meaning it attracts We are sure that you will have a wonderful time many of the world’s top players each year. with us and look forward to welcoming you on your chosen day. Andy Vinsen Managing Director CONTENTS 01 Welcome & Contents 02 Sample Itineraries 03 Sample Menu 04 Venue Map & FAQs 05 FAQs 06 Venue Map & Walking Route 07 Contact Information 01
SAMPLE ITINERARY MONDAY 14 JUNE - SATURDAY 19 JUNE FINALS DAY SUNDAY 20 JUNE 10.30 AM Hospitality facilities open 11:00AM Hospitality facilities open Tea and coffee is served Tea and coffee is served Complimentary bar opens Complimentary bar opens (Saturday hospitality opens at 11.00am earliest) 11:30AM Lunch is served (options differ in each 11:30AM Lunch is served (options differ in each facility), followed by coffee facility), followed by coffee 2:30PM Play is scheduled on Centre Court* 12:00PM Play is scheduled on Centre Court* (Saturday play begins at 1:00pm) 3:45 - Afternoon tea 5:00PM 3:45 - Afternoon tea 5:00PM 7:30PM Bar closes (or when play ends - whichever is earliest) 7:30PM Bar closes (or when play ends - whichever is earliest) 8:00PM** Hospitality area closes and guests depart (or 30 minutes after play - whichever is 8:00PM** Hospitality area closes and guests depart earliest) (or 30 minutes after play - whichever is Please note timings will vary between Facilities and are approximate, subject to change. *Start times on Centre Court are variable but will not be earlier than 12.00pm between Monday and Friday, 1.00pm on Saturday and 1. 30pm on Sunday. Changes to start times will be advertised on the of ficial Tournament website and the Keith Prowse website the day before. **Facility will close at 8pm or 30 minutes af ter play finishes on Centre Court, whichever is earliest. 02
LOVE FIFTEEN SAMPLE MENU FIRST COURSE Cauliflower cous cous, cashew labne, warm spices, pomegranate MAIN COURSE Spiced chicken, heritage carrots, smoked aubergine, green pepper, chimichurri DESSERT Passion fruit posset with mango and pineapple compote, Fever-Tree spiced orange ginger ale (V) PETIT FOURS AFTERNOON TEA Please note this is only a sample menu and is subject to change. A vegan menu is also available upon request. 03
EAST ROOF GARDEN BOXES LOVE FIFTEEN ROOF GARDEN CLUB LOUNGE REAL TENNIS PREMIUM SECTION THE FEVER-TREE CHAMPIONSHIPS VENUE MAP AND FAQS WHEN WILL I RECEIVE MY DOCUMENTATION? We will be issuing e-tickets for each hospitality guest at the Fever-Tree Championships 2021. Detailed instructions of how to download the e-tickets will be emailed to the booker. DO E-TICKETS NEED TO BE PRINTED? No, e-tickets can be scanned directly from a mobile phone. WHAT DO I NEED TO BRING TO ACCESS THE FEVER-TREE CHAMPIONSHIPS? Your e-ticket will gain you access to the grounds and hospitality area. When you arrive at the hospitality reception you will be issued with a wristband, which will mean you can move freely in the hospitality area. DO YOU SEND COURT TICKETS OUT IN THE POST? No, we issue all court tickets out on the day. As you will appreciate, these are valuable items that cannot be replaced, so we keep them safe for you until you need them. They are issued during lunch. CAN YOU ENSURE THAT MY TICKET SEATS WILL BE TOGETHER? We endeavour to seat all guests together. CAN I ORDER A SPECIAL DIETARY MEAL FOR MY GUEST(S)? The booker can add a guest’s dietary requirements via My Account. Any allergies, severe intolerances or kosher requests need to be made no later than one week before the event. We always do our best to accommodate all dietary requirements, but requests made less than 5 days before the event cannot be guaranteed. 04
THE FEVER-TREE CHAMPIONSHIPS FAQS HOW DO I TRAVEL TO THE QUEEN’S CLUB? Barons Court Station (Piccadilly and District Lines) is a four minute walk from: The Queen’s Club, W14 9EQ. West Brompton Overground station is approximately a 15 minute walk from Queens Club. West Kensington Station (District Line) is a 2 minute walk from The Queen’s Club. Please note Clubhouse guests for The President’s Room, Real Tennis & Dedans must enter via Palliser Road entrance only and South Pavilion guests for Club Lounge, Roof Garden and Love Fifteen must enter via Perham Road entrance only. Please refer to page 6 for a map of the site. IS THERE CAR PARKING? Due to widespread parking restrictions, visitors are strongly advised to use public transport to travel to the Fever-Tree Championships. Check your route in advance to ensure you leave enough time to travel on the day. WHAT IS THE DRESS CODE? In the President’s Room we recommend that gentlemen wear suits with ties, or blazers with ties, and ladies, day dress or trouser suit. For all other areas we suggest smart/casual; no ripped jeans or trainers. As the Fever-Tree Championships is an outdoor event you are advised to dress appropriately for the elements. WHERE IS THE BEST PLACE TO MEET GUESTS? The best place to meet your guests is at your table in the hospitality suite. Our hostesses will escort you and your guests to your table when you arrive. AM I ALLOWED TO LEAVE THE QUEEN’S CLUB AND ALLOW A COLLEAGUE TO REPLACE ME IN THE AFTERNOON? Unfortunately not, tickets are non-transferable. CAN I BRING BAGS? No bags larger than 40cm x 30cm x 30cm will be permitted into the grounds. Each person is permitted to bring a maximum of one bag per person and one small item per person (no larger than 20cm x 15cm x 15cm). ACCESSIBILITY The majority of our facilities are accessible, with the exception of the Real Tennis Museum and Real Tennis Dedans (which do not offer step-free access). • Love Fifteen is located on the ground floor of the hospitality village and is fully accessible. • Roof Garden is located on the first floor of the hospitality village and is fully accessible via a lift. • Club Lounge is located on the first floor of the hospitality village and is fully accessible via a lift. • The President’s Room is located on the second floor of the Clubhouse and is accessible via a service lift, which is in use throughout the event. For a more comfortable experience, guests with limited mobility are recommended to book hospitality in Love Fifteen, Roof Garden or Club Lounge. We also offer accessible courtside seats, available on request and subject to availability. Please request more information at time of booking. 05
FEVER-TREE CHAMPIONSHIPS MAP AND WALKING ROUTE Please note that Love Fifteen is only accessible via entry through the Perham Road entrance NO ENTRY FOR LOVE FIFTEEN, ROOF GARDEN OR CLUB R ROAD LOUNGE GUESTS A D AGH RO FEVER-TREE CHAMPIONSHIPS COMER MAP AND KEY E PALLIS BARONS COURT STATION 1. LOVE FIFTEEN (G. FLOOR) 2. ROOF GARDEN (LVL 1) 3. CLUB LOUNGE (LVL1) PAVILION 4. THE PRESIDENT’S ROOM COURT 1 NORTH 5. THE REAL TENNIS MUSEUM N PAVILIO AND DEDANS OAD FACILITY ACCES ROUTE i COURT 1 COURT 2 AINES R NORTH STAND GLEDST (STANDARD SEATING) N THE PRESIDENT’S NORTH 4 PREMIUM EAST STAND BOXES ROOM (SECOND FLOOR) EAST PREMIUM (STANDARD SEATING) EAST STAND PAVILION TERRACE THE REAL TENNIS MUSEUM 5 PARCTICE COURTS WEST AND DEDANS KENSINGTON (GROUND FLOOR) SOUTH HOSPITALITY PREMIUM STATION RECEPTION (SOUTH PAVILION) SOUTH STAND ACE (STANDARD SEATING) TERR VEL 1 LE CE TERRA VIP CTION 1 LEVEL DEN COLLE F GAR CE 2 ROOLEVEL 1 NTRAN ALITY E B LO1UN GE HOSPIT HAM ROAD 3 CLULE VEL PER FIFTE EN 1 LOVOE UND FL OOR GR 06
THANK YOU We look forward to welcoming you to the Fever-Tree Championships 2021. We hope that this guide has been useful to you. Should you have any further questions at this stage, please do not hesitate to call. EVENTS: 020 8843 7700 SALES: 020 8843 7699 enquiries@keithprowse.co.uk keithprowse.co.uk/queens
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