LIV - Learning Intelligent Vehicle | White paper 2019 - Communication and collaboration between driver and AI control in "moments of truth" will ...
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LIV – Learning Intelligent Vehicle | White paper 2019 Communication and collaboration between driver and AI control in “moments of truth” will determine consumer adoption of new technologies.
Collaboration as the Summary key to safety With new automated driving technologies slated • Drivers (and passengers) must trust that As a vast percentage of the world’s 1.4 million which may take a long time to recover from, as to become available to consumers in 2019 — most automated systems will make the right decisions vehicular deaths each year are attributed to human some drivers may not use the automation feature notably enabling vehicles to function with limited • Said systems must have the capacity to discern error, it’s taken for granted that removing humans for a long period (thereby negating the safety bene- human involvement in a greater number of speci- and respond to different driver skill levels and from the driving equation will reduce that number; fit of the feature). From a Veoneer Research point fic conditions — the need will emerge to be able emotions, and since people can’t be trusted, the innovation man- of view, the way to help mitigate this risk is through to not just use but trust automated assistance in date should be to automate driving fully, and the true collaboration. This does not only involve a give • This human machine interaction must not quickly emerging and complex situations. These problem will be solved. and take of vehicle control, but also shared con- only sometimes perform within seconds, but situations, which we call “moments of truth,” will We see two problems with this assumption: trol which allows automation and humans to work the give-and-take must result in learning, with determine drivers’ understanding of, and trust in, First, many of the errors made by human drivers together. collaboration getting better over time. automation. are errors of judgement, situation assessment, or According to our ongoing research, the solution recognition, and not outcomes of their humanity. will be found in robust and nuanced collaboration This challenge is particularly relevant to Put another way, automated functions face the between drivers, occupants, vehicles, and the realizing the core safety benefit promised What are moments of truth? same challenges; in fact, only a few of such driving external infrastructure, in three key areas: by the automation revolution. errors in more complex driving situations are due • High-risk to performance or non-performance errors that • High-emotion automated vehicles are less likely to commit (Adrian Lund, 2018). Secondly, examined from another perspective, human drivers are generally quite accomplished drivers, and experience tends to make us even bet- Changing tech will ter. That’s not to say that there isn’t vast opportuni- ty and need for improvement in traffic safety — even change drivers, too one traffic death is too many — but it will be some For the foreseeable future, the experience of time before we can achieve complete traffic safety driving will remain a dynamic system that presents entirely devoid of human drivers; in the meantime, an almost infinite combination of externalities, like human drivers will continue to play active roles in weather, road conditions, and connectivity, thereby driving their vehicles while managing the newest rendering automation unable to be perfectly reliab- technologies at their disposal. le in every circumstance. Simply put, drivers will still That means consumers can expect to encoun- need to be able to drive, when necessary, making ter more situations when they must consider, or driver understanding of the system within which have embraced and trusted a priori, a mix between she or he is embedded, and the system’s understan- human and automated control. These questions — ding of the driver, essential for achieving safety in often asked almost philosophically, like pondering those circumstances that matter most, such as: the time when AI will be able to recognize, say, a stop sign in every possible environmental condition • “Corner cases” that go beyond a vehicle’s — will become tangibly real for drivers of cars equip- normal operating parameters ped with advanced systems, who must not just ask • Emergency alerts them, but be prepared and comfortable answering • Notifications and vehicle responses them with literal life-or-death certainty. Consumer adoption of autonomous technology • Engagement with real-time traffic assistance will depend in large part on how these ”moments of • Presentation of in-vehicle telematics truth” are experienced. If handled badly by automa- tion, they’ll result in a large decline in driver trust, 2 3
Veoneer Research sees the leveraging of the skills the time (with over-the-air updates, for instance), and experiences human drivers have gathered, and it’s not enough: a car needs to teach its drivers and its integration with the added autonomous capabi- passengers what it is newly capable of doing, not lities coming to market, as an integral component simply provide a notification pop-up that “these of consumer adoption as well as safety of those changes have been made.” technologies. We need true collaboration between The scope of the learning challenge is also vehicle and driver that evolves over time. broader than what’s contained inside the vehicle, The aviation industry’s experience with adop- and must extend to understanding of changes in ting automation suggests the path forward. Not the ground traffic system as a whole. New tools for only does work on automation focus on leveraging communicating need to be designed to connect human performance and skills, but also on keeping drivers with other vehicles (V2V), and vehicles and those pilot skills up to date; training is mandatory infrastructure (V2X). It’s not only about the human- for pilots throughout their careers. Pilot training machine interaction inside the vehicle. is also focused on handling automation and break- downs in automation, and is adapted as systems change, so pilots learn to handle various system The implications of states. As in aviation, we need to incorporate some measure of continuous learning in road vehicle riding vs. driving Trust means knowing that difficult automation driving. Right now, drivers receive a Recent research indicates that when drivers are fa- license and, thereafter, even as laws and vehicle ced with descriptions of various types of driving au- capabilities change, there is no additional focu- sed or opportunistic learning to address them. tomation, they appear to only be able to distinguish between riding and driving (MIT AgeLab white paper situations will be handled successfully. Though cars themselves are “taught” new skills all “Consumer Facing Automation Types Taxonomy,” by Seppelt, Reimer and others, 2018). That is, either potential errors committed by human or automated they understand themselves as responsible for drivers. There are no more fully manual vehicles, driving the car and respond accordingly, or they see and while there is a mix of human and automated that it is the car’s role to drive, so they can spend control that drivers may misunderstand, we need to their time engaged in non-driving related tasks. find a way to handle them safely without causing a Consumers do not see automation as consisting of breakdown in the driver-vehicle relationship. several “levels”, but understand vehicle competence as an indication of either the car or them having the Put another way, there must be trust, responsibility for object detection and response which means vehicles must pass the tests tasks. This, of course, is a risk to consumers using presented by moments of truth. vehicles with automation. In such moments, where risk may be high, the automation may not perform as people expect, as they are not designed to be purely riding or purely driving automation; this, in Examples of moments of truth: turn, can cause drivers to stop using automation • Using automation in an unfamiliar altogether, as they do not understand their role in environment this relationship. • First time uses of automation For taxonomies related to consumer information a distinction between riding and driving can be of • Driving while distracted use, but for vehicle automation design the implica- • Changes in vehicle functionality tions of such results should go even further to define a perimeter of protection, or safeguard, against 4 5
Collaboration and This means the vehicle system needs to be capable to cope with all events that might affect driver and differing capabilities occupant safety, as well as driver and occupant trust in the system. Not only does the driver need to Another theme that will factor into adoption of trust automation to actually use it, but the automa- driving technology this year going forward has to tion needs to trust the driver to handle situations do with monitoring the vehicle automation when and communicate if it needs to interfere in normal automation can perform many, but not all, driving situations. If not, drivers may feel annoyed. As we’ve tasks (again, vs. riding in a fully-automated, discussed, these circumstances can be complex, autonomous, vehicle). and emerge quickly, and a vehicle’s actions and Currently, driver engagement in automated responses in such moments of truth will have a driving systems amounts to little more than the large impact on how the driver will trust the vehicle ability to switch the system on and off, and someti- in the future. mes set parameters such as cruise control speed, or initiating lane changes. In response, the system Moments of truth are when drivers’ shows an icon if it is active, sees a lead vehicle, or understanding of, and trust in automation recognizes lane markings. This communication affects the way(s) they decide to use the between driver and system is basically a visual or system. haptic monologue during a short time window, not a dialogue within a shared context of collaboration When driving, this means the vehicle system will and experience. need to keep the driver engaged in the driving task by collaborating. That way, the driver will not be made to suddenly have automation interfere in a potentially surprising situation, but will have learned during normal driving that they and the vehicle need The future of trust to cooperate. Such driver-vehicle collaboration can constitute establishing a safeguard and perimeter of protection where automation, rather than human, does the monitoring. Automation, after all, can mo- Lack of trust is already a major roadblock for control and lane keep alerts. Better communication nitor tirelessly for extended periods of time. adoption for currently available vehicle tech. Many about capabilities and understanding of driver and Consider a situation in which a child in the back drivers disable vehicle automation, such as lane vehicle roles are tools; trust is the outcome. seat drops a toy and erupts in a fit, drawing the keep assistance or adaptive cruise control, citing Trust means continuing to use a system or service driver’s attention away from the road, or a passenger their belief that the functions are unreliable, even though it may fail sometimes, as failure is a begins to feel sick because of the precision by which provide feedback at the wrong times, or are simply learning opportunity for intelligent systems much the vehicle can automatically speed up or slow down. annoying. as it is for an intelligent creature. Such safeguarding will need to affect vehicle There’s no reason to believe that the introduc- In the future, automated vehicles will adjust to dynamics by reducing risk and making sure that if tion of more sensors or services alone will automa- driver preferences and learn as they drive, rather the driver’s attention is directed to a non-driving tically address driver understanding and expecta- than only providing the binary option of turning on From the consumer and user perspective, this related task, the vehicle can still keep its occupants tions. The ultimate remit for autonomous driving or off. Vehicles will even take initiative as an active makes it very difficult to communicate system and vulnerable road users safe by reducing speed technology is to innovate trust. system rather than passively awaiting commands. capabilities. Drivers use trial-and-error for figuring and driving more conservatively. This collaboration This means innovating not only when but how Over the next few years, understanding the human out what the system is able to do, then make their between driver and vehicle will be a partnership, notifications are shared, but going beyond war- machine interaction in moments of truth will help assumptions of whether they can perform non-dri- based on trust, that both parties will have a hand in nings to encompass the design of system actions us develop and deliver those systems and tools. ving tasks safely. Instead of reducing risk, such building. And, even though a vehicle might perform as well as system availability. If the automated and behaviors increase it for a period of time as drivers within operational tolerances, the movement could human actors in a vehicle can make reasonable Trust means acknowledging and sharing figure out how and if they are “driving” or “riding”. well cause car sickness for one or more passengers, assumptions of the others’ performance and skill, risk. Trust is a relationship. During the journey of vehicle automation develop- so it means adjusting vehicle dynamics and pos- collaboration could be implemented using existing ment, the perimeter of protection we noted earlier sibly driving related visual cues to a point where the functions in novel ways, such as adaptive cruise will be key. occupants feel well. 6 7
The vehicle needs to get to know not only its driver, but also its occupants to handle moments of truth The learning driver successfully. The resulting two-way trust is the & learning vehicle building block of collaboration, and makes good on the safety promise of any system. People drive differently in different situations, For adoption of advanced vehicle automation, whether determined by internal characteristics altering the user experience dynamic to one of (tired, agitated, distracted), or external circumstan- more collaboration will require significant innova- ces (some people are just uncomfortable driving in tion in system functionality, communication, and rain or snow). It is vital for future human vehicles system self-monitoring capabilities. The design of and systems to learn about individual drivers and system logic and interfaces inside and outside the specific tolerances, if only to avoid false positives vehicle will be as important as those functional and alerts that might cause them to disengage improvements, too, since the human-machine safety or comfort systems. ” Vehicles will need to be more flexible in their functionality depending on external situations, much as humans are.” interface (including the driving task) needs to provide This does not mean that we will need to sacrifice a real-time understanding of what the other can understandability or predictability, but rather and cannot do (and perceive); otherwise, a moment explore ways that drivers can instruct their cars of truth situation will cause a breakdown in two-way on what to do in a more nuanced fashion that suits trust between drivers and their vehicles, and make their personalities and proclivities. This also goes subsequent uses of said systems less likely. for the vehicles themselves, so learning how to be clear about things as simple as software or map Collaboration requires intelligence and updates should key into driver expectations and learning, from the driver as well as the preparation. vehicle. The outcome is user adoption – drivers actually using the systems in their Vehicles will need to be more flexible in vehicles. their functionality depending on external situations, much as humans are. Further, drivers will need to learn how to trust their vehicles as well as understand their own roles. Successfully addressing these factors could well be the key to determining consumer adoption of autonomous driving tools, not to mention delivering on the safety benefit promised from their use. 8 9
Meet LIV3.0 LIV3.0 is a research platform intended to enable the For instance, LIV can recognize when a driver ap- study and design of such driver-vehicle collabora- pears preoccupied or distracted, and automatically tion, understanding, and trust. increase the vehicle’s following distance – and if the LIV — the Learning Intelligent Vehicle — is an driver appears confused, can explain its decision, artificial intelligence equipped car that can under- helping the driver and passengers learn about tech stand and respond to context, using external and functionality. When traveling with LIV, drivers won’t internal sensing combined with complex algorith- get annoyed by too frequent warnings and shut sys- mic AI to create a unified assessment of what is tems off, but will only perceive the systems when going on with the occupants, vehicle, and driving relevant, increasing both functional and perceived situation, and then acting based on this evaluation. safety benefits. At LIV’s core are deep learning algorithms that LIV’s learning and interaction with human beings enable effective communication, including sensing inside as well as outside the vehicle will impact driver gaze, emotion, cognitive load, drowsiness, state-of-the-art of safety development more bro- hand position, and posture, and then using this adly, ranging from automated emergency braking, information with data on the external environment to precautionary advanced driver assist systems to yield driving experiences that are not only safer, (ADAS) and self-driving vehicles. but feel that way, too. In 2019, we expect to learn more about the requirements on our systems from a user perspective, LIV represents the vision of Veoneer being able to communicate the information humans Research, and will inform the premium need for true collaboration with an automated vehicle. level of our future safety products. We will also learn about how this collaboration should materialize, and what effects it will have on the driving task. We look forward to you joining us on this journey! 10 11
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