Learning & Development Calendar 2019-20 - Government of Nova ...
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Public Service Commission Learning & Development Calendar 2019-20
IC E S
E RV
T S Customized
EN Departments Solutions
M
Consultation
& Agencies
P
Facilitation
LO
HR Training and
EVE
Development
ANIZATIONAL D
Team Development
and Assessments
Initial Development
Employee Orientation
New Mandatory Training
Role Manager Online
Manager Fundamentals Certificate
O R G
Employees
Leaders
Individual Development
Classroom and Online
Certificate Programs
Career Development Planning
Leadership Development
Supervisor Program
Assessments
Manager Program
Executive Program
Coaching
Assessments
Have more questions about our services?
Contact LearningCentre@novascotia.ca
Commissioner’s
Message
I am delighted to introduce the Public Service Commission’s
Corporate Learning and Development Calendar for 2019-20.
We hope this will be a key resource for you as you plan your
performance goals and discuss your professional and career
development for the upcoming year.
This year, we continue to emphasize and celebrate
innovation. Organizations that can see innovative opportunities during times of change will
flourish. Have you ever wondered how innovation can thrive in the public service? Our Public
Sector Innovation course for employees will introduce you to the topic and give you tools to
increase your capacity to create new and effective solutions. Would you like to learn how to take
a human-centered and creative approach to problem solving? Our Design Thinking and Tools for
Innovation course is right for you! These courses can be used towards a Certificate in Innovation,
which is just one of the many certificate programs that may be of interest to you.
Other certificates include Diversity and Inclusion Development, Communication, Personal
Leadership, Occupational Health and Safety and most recently, our partnership with Saint
Mary’s University to offer their acclaimed Masters Certificate in Project Management. Along with
our certificate programs, we have many courses for individual contributors that promote self-
awareness, such as Emotional Intelligence and professional abilities like Change Management.
Providing managers with development opportunities to hone their management skills is also
a priority. The Manager Fundamentals Certificate, as well as Manager Online, are both geared
to take a minimum amount of time while giving you maximum benefit and preparation for your
leadership role. Courses like Team Performance Concepts, Leading Virtual Teams and Effective
Delegation and Feedback will help support managers to build their leadership capabilities in
core areas.
Our Leadership Development Programs (LDP) are an excellent way to understand your personal
leadership strengths and build your capacity to lead innovative teams and manage in complex
systems. These programs continue to be recognized for advanced standing at Dalhousie
University and the Nova Scotia Community College. LDP graduates can use their certificate
towards course credit for programs at these institutions. The LDP nomination process starts
in the spring, so be sure to have a conversation with your manager to express your interest and
decide which of these programs might be right for you.
At the Public Service Commission, we strive to ensure there’s something for everyone in our
corporate learning calendar. We are proud to contribute to government’s goals and priorities and
we’re dedicated to offering the highest quality learning experiences to support and enhance your
ability to serve Nova Scotians. Please delve into the calendar and have a discussion with your
manager about how you can engage, learn and grow!
Thank you,
Laura Lee Langley
Commissioner, Public Service Commission
Table of Contents
CALENDAR GUIDE ............................................................................................................ 2
COURSES ....................................................................................................................................3
Communication, Conflict Resolution & Collaboration Courses ................................................4-8
Writing to Inform, Persuade and Engage ................................................................................................. 4
Presentation Skills ...................................................................................................................................... 4
Effective Facilitation Skills for Work Groups ........................................................................................... 5
Workplace Communications Fundamentals ........................................................................................... 5
Navigating Difficult Conversations ...........................................................................................................6
Resolving Workplace Issues Effectively in Unionized Environments.................................................... 6
Beyond Conflict ........................................................................................................................................... 7
Training Design and Delivery Skills ........................................................................................................... 7
Collaboration for Building Partnerships ................................................................................................... 8
Consulting Skills: Strategies for Partnering with Clients........................................................................ 8
Diversity, Culture, Heritage & Language Courses ...................................................................9-15
Diversity, Inclusion and Employment Equity ............................................................................................ 9
Human Rights Education 101 ................................................................................................................... 9
Treaty Education: KAIROS Blanket Exercise ..........................................................................................10
African Nova Scotians: Historical and Contemporary Realities ..........................................................10
Sexual Orientation and Gender Identity 101 ..........................................................................................11
Allyship in Action.......................................................................................................................................11
Acadie at a Glance ....................................................................................................................................12
French Language Courses .......................................................................................................................13
Intro to Nova Scotia Gaels’ Language, Culture and Identity ................................................................13
Gaelic Language Learning Sessions.......................................................................................................14
Workplace Culture Program: Immigrant Services Association of Nova Scotia (ISANS) ..................15
Innovation Courses ..............................................................................................................15-16
Public Sector Innovation ..........................................................................................................................15
Design Thinking and Tools for Innovation .............................................................................................16
Occupational Health & Safety Courses ................................................................................16-20
Occupational Health and Safety (OHS) for Managers and Supervisors .............................................16
Introduction to Occupational Health and Safety (OHS) .......................................................................17
Foundations of Joint Occupational Health and Safety Committees (JOHSC) ..................................17
Managing Hazards ....................................................................................................................................18
Workplace Inspections .............................................................................................................................18
Incident Reporting ....................................................................................................................................19
Incident Investigations .............................................................................................................................19
Emergency First Aid .................................................................................................................................20
Mental Health First Aid.............................................................................................................................20
Orientation, Career and Retirement Courses .......................................................................21-23
Orientation Programs ...............................................................................................................................21
Corporate New Employee Orientation ..............................................................................................21
Manager Online ...................................................................................................................................21
Manager Fundamentals Certificate ..................................................................................................21
Career Explorer: Launching Your Career ................................................................................................22
What’s Next? Refocusing Mid-Career .....................................................................................................22
Retirement Planning .................................................................................................................................23
Procurement Courses ...............................................................................................................23 Procurement Courses ...............................................................................................................................23 Project Management, Change Management and Work Process Improvement Courses ......24-25 Introduction to Project Management .....................................................................................................24 Change Management: Powered by Prosci® ...........................................................................................24 Work Process Improvement ....................................................................................................................25 Psychological Health & Safety Courses ...............................................................................25-26 The Working Mind for Employees: Mental Health & Wellness in the Workplace ...............................25 The Working Mind for Managers and Supervisors: Mental Health & Wellness in the Workplace ...26 Public Consultation Courses.....................................................................................................26 The Duty to Consult with the Mi’kmaq of Nova Scotia .........................................................................26 Records Management Courses ............................................................................................27-28 Records Management Courses ...............................................................................................................27 Respectful Workplace Courses .................................................................................................27 Respectful Workplace for Employees.....................................................................................................27 Respectful Workplace for Managers ......................................................................................................28 Team Building and Management Courses ...........................................................................28-32 Everything DiSC®: Flexing Your Workplace Behaviour Style................................................................28 Emotional Intelligence ..............................................................................................................................29 Insights® Discovery ..................................................................................................................................29 Team Performance Concepts ..................................................................................................................30 Leading Virtual Teams..............................................................................................................................30 Effective Delegation and Feedback to Develop Others ........................................................................31 Financial Management ............................................................................................................................31 Labour Relations ......................................................................................................................................32 Recruitment Services Series ...................................................................................................................32 CAREER DEVELOPMENT SERVICES ..........................................................................................33 CERTIFICATE PROGRAMS....................................................................................................34-42 Certificate in Innovation ...........................................................................................................................35 Certificate in Personal Leadership ..........................................................................................................36 Masters Certificate in Project Management ..........................................................................................37 Manager Fundamentals Certificate ........................................................................................................38 Certificate in Communication ..................................................................................................................39 Certificate in Diversity and Inclusion Development ..............................................................................40 Certificate in Occupational Health and Safety ......................................................................................41 Administrative Professional Program ....................................................................................................42 LEADERSHIP DEVELOPMENT PROGRAMS ..........................................................................43-45 Supervisor, Manager and Executive Programs ................................................................................ 44-45 REGISTRATION .........................................................................................................................46 INDEX .......................................................................................................................................47
Calendar Guide
The Corporate Learning Centre offers a diverse range of
professional development programs designed to help you Online Learning
build your skills and career in the public service. This year, we
are excited to offer a number of new courses. Register early! Take advantage of the opportunity to learn at your own pace
without leaving your office! There is no charge to take most
online learning modules.
New Courses
To register or learn more: https://novascotia.sharepoint.com/
• Effective Delegation and Feedback to Develop Others sites/MYHR/Pages/myLearnDevelop_register.aspx
• Resolving Workplace Issues Effectively
in Unionized Environments Mandatory Online
• Treaty Education: KAIROS Blanket Exercise The following mandatory training courses are available online:
• Workplace Communications Fundamentals • Fraud Management Training for Managers
• Introduction to Occupational Health and Safety
• Privacy and Access Awareness Training
Mandatory Training • Understanding Fraud in the Public Sector
All employees and managers are required to take the following Employee Online
mandatory corporate training: A variety of online courses available to employees include:
• Attendance Management for Employees
Employees • Developing Your Résumé
• Diversity, Inclusion and Employment Equity • How to Handle Difficult Conversations at Work
• Introduction to Occupational Health and Safety • Navigating Change
• Privacy and Access Awareness Training • Preparing for Interviews: Promoting Yourself in Person
• Understanding Fraud in the Public Sector
Manager Online
Managers and Supervisors Be sure to check the Learning Management System to review
• Fraud Management Training for Managers the growing list of free e-courses and recorded presentations
• Occupational Health and Safety for Managers providing basic information to support managers. Topics
and Supervisors include: Attendance Management, Change Management,
Coaching, Labour Relations, Communication, and many others.
Note: Your department may have additional mandatory course requirements
beyond those listed here. Please speak with your manager/supervisor, Human
Resource Division, and your Joint Occupational Health and Safety Committee.
Who Should Attend? All Employees
Classroom Learning Please refer to the course description, under
Who Should Attend, for the intended target audience.
Minimize your time away from the office by taking classroom
courses that range from a half day to two days. Our Corporate
Learning Centre offers quality client service, modern Who Should Attend? Managers
classroom facilities, an opportunity to learn from experts
and to build lasting relationships with colleagues from Please refer to the course description, under
across government. Who Should Attend, for the intended target audience.
2
Courses
3
Communication, Conflict Resolution & Collaboration Courses
Writing to Inform,
Persuade and Engage Presentation Skills
Course Length: 2 Days Fee: $450 Course Length: 1 Day Fee: $250
Successful communicators are effective and efficient. They This course is essential for anyone who designs and delivers
get the job done quickly and well. Effective communication presentations internally and externally. By introducing you
must be understandable, relevant, and concise. This course to the fundamentals of how people convert information
will look at how you can write in a way that commands both they hear (your presentation) and see (your visual aids and
attention and interest. It will explore how to engage and handouts) into memory, you will be able to design an effective
motivate readers while helping to achieve your communication presentation that suits your own unique delivery style. This
goal and build goodwill. workshop will also help you analyze aspects of your delivery
that might be detracting from your message.
The seven principles of effective communication will be
reviewed and discussed within the context of the provincial If you are wondering if there is a more enjoyable, effective
government. Recommended templates for the four types way to present even technical, dry information, the answer is
of communication done in the workplace – routine news, yes. Join us for this one-day course to find out how. You will
good news, bad news, and persuasive communication – will receive templates, design tools and resources that will change
be provided. the way you present.
CONTENT CONTENT
• Write and deliver messages that are clear, accurate, • Calculate the amount of content you can include in your
and compelling allotted time
• Understand the communication process and its most • Conduct an audience needs analysis: what do they need
important element to learn, do, or value differently
• Analyze a communication issue then respond appropriately • Design your content for maximum retention
• Engage readers in what you are writing and saying • Create helpful speaker’s notes, handouts and visual aids
• Keep your communication concise without overlooking (and realize that they are not the same thing)
important details • Analyze the negative impact that poorly designed and
• Build rapport and trust with readers delivered PowerPoint can have on both presenter and
audience members
WHO SHOULD ATTEND • Assess your own delivery strengths and areas for
Anyone who spends a lot of time communicating will benefit improvement
from looking at their skills with a fresh perspective.
WHO SHOULD ATTEND
CERTIFICATE OPTION Anyone wanting to learn more about speaking or improving
You have the option of taking this as an individual course or their presentation skills.
as an elective for the Certificate in Communication. See page
39 for more information. CERTIFICATE OPTION
You have the option of taking this as an individual course or
DATES as an elective for the Certificate in Communication. See page
OCT 17-18, 2019 / MAR 25-26, 2020 39 for more information.
TO REGISTER OR LEARN MORE DATES
https://novascotia.sharepoint.com/sites/MYHR/ NOV 27, 2019 / APR 6, 2020 / MAY 26, 2020
Pages/myLearnDevelop_register.aspx
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
4
Communication, Conflict Resolution & Collaboration Courses
Effective Facilitation Skills Workplace Communications
for Work Groups Fundamentals
Course Length: 1 Day Fee: $250 Course Length: ½ Day Fee: Free
Facilitation has been called the “core competency of the 21st Conciliation and Mediation Services (CMS) is a neutral third
century” and is often the skill most directly linked to team and party that provides impartial conciliation and alternative
organizational success. This one-day course is designed to dispute resolution services to labour and management in
give those who facilitate meetings, problem solving sessions unionized private and public sector workplaces in Nova Scotia,
and community consultations the opportunity to develop free-of-charge. Find out about our suite of services such as
important facilitation skills – from designing good group workshops, mediations, and coaching at
process to facilitating that process and creating a thorough www.novascotia.ca/lae/conciliation.
transcript of the results.
This interactive workshop provides practical tips for
CONTENT everyday communications in the workplace. It focuses on the
• Clarify the role and skills of a facilitator (versus trainer communications process, common barriers to that process,
or manager) the impact of attitudes on communications, and verbal and
• Design an effective agenda for meetings or organizational nonverbal communications cues. It provides tips for improving
and public consultations communications and includes videos and exercises to teach
• Help groups develop a broad range of ideas or solutions and apply skills, such as brainstorming, reframing, and
to the issues they may struggle with self-assessments.
• Create an effective transcript that captures a group’s
conversation and clarify your understanding of what CONTENT
needs to be recorded and what does not • Communications self-reflection exercise
• Help group members develop two important listening • Communication definition and process
skills: listening for understanding and for agreement • Barriers, best practices and benefits related to effective
• Help group members understand diverse and conflicting communication
points of view • The changing face of communications
• Assist groups in identifying their priorities before rushing
to make decisions WHO SHOULD ATTEND
• Help groups make decisions that are inclusive Any employee, manager, or supervisor with a desire to improve
• Intervene diplomatically in group work and observe group their workplace communication skills.
dynamics
• Practice a variety of facilitation techniques DATES
OCT 9, 2019 / JAN 22, 2020
WHO SHOULD ATTEND
Employees who facilitate meetings, group problem solving TO REGISTER OR LEARN MORE
sessions and/or community engagement sessions. Contact Lindsey Hewitt at lindsey.hewitt@novascotia.ca or
902-717-7266.
CERTIFICATE OPTION
You have the option of taking this as an individual course or
as an elective for the Certificate in Communication. See page
39 for more information.
DATES
DEC 5, 2019 / APR 23, 2020
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
5
Communication, Conflict Resolution & Collaboration Courses
Navigating Difficult Resolving Workplace Issues
Conversations Effectively in Unionized Environments
Course Length: 1 Day Fee: $250 Course Length: ½ Day Fee: Free
This interactive training is designed for all employees, Conciliation and Mediation Services (CMS) is a neutral third
managers, and supervisors who wish to become more party that provides impartial conciliation and alternative
comfortable and competent in navigating difficult dispute resolution services to labour and management in
conversations with colleagues and clients. Participants unionized private and public sector workplaces in Nova Scotia,
will learn the transformative view of conflict and practice free-of-charge. Find out about our suite of services such as
the fundamentals of listening/responding that help us stay workshops, mediations, and coaching at www.novascotia.ca/
respectful and productive in the midst of conflict. lae/conciliation.
CONTENT Disagreements, challenges, and problems occur in every
• Learn ways to ‘tune in’ to what is happening in conflict workplace. Using a scenario, reverse brainstorm, group
situations, so to respond skillfully versus react or avoid discussion, and a role play, this workshop explores how to
• Discover your own conflict ‘style’ and how that may handle workplace disagreements effectively, especially those
impact you and others in a unionized environment. It discusses how to de-escalate
• Practice conversational strategies that counteract and approach issues from a problem-solving perspective to
defensiveness and blame, and encourage empowerment form solutions that work for everyone.
and recognition
• Apply these strategies to your own work scenario – CONTENT
working privately or together with peers • Common causes of workplace issues
• Options for handling workplace issues
WHO SHOULD ATTEND • Best practices for solving workplace issues together
Any employee, manager, or supervisor interested in becoming
more confident and competent in handling workplace conflict. WHO SHOULD ATTEND
Any employee, manager, or supervisor with a desire to
CERTIFICATE OPTION improve their problem-solving skills, especially in a labour-
You have the option of taking this as an individual course or management context in a unionized environment.
as an elective for the Certificate in Communication. See page
39 for more information. DATES
NOV 6, 2019 / FEB 19, 2020
DATES
JAN 27, 2020 / APR 14, 2020 TO REGISTER OR LEARN MORE
Contact Lindsey Hewitt at lindsey.hewitt@novascotia.ca
TO REGISTER OR LEARN MORE or 902-717-7266.
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
6Communication, Conflict Resolution & Collaboration Courses
Beyond Training Design
Conflict and Delivery Skills
Course Length: 2 Days Fee: $450 Course Length: 2 Days Fee: $450
In your work place do you see defensive behaviour, lack of This two-day “Train the Trainer” course will help you
cooperation, resistance to others or new ideas? What would it incorporate educational best practices in what you design
mean for results, outcomes and personal stress levels if you and deliver. Helping people develop new skills, knowledge and
could reduce these behaviours? attitudes requires more than the ability to deliver an effective
lecture or design PowerPoint slides. It requires excellent
Managing conflict is a skill set that can be taught and people questioning skills, insight into group dynamics, understanding
can learn to effectively and confidently address the dynamics how people learn, and how to design a learning environment
that arise when conflict occurs. This skill set enhances our that supports retention and transfer of learning.
ability to work well with others, achieve better outcomes
and reach more productive agreements. The bottom line CONTENT
is learning how to better manage conflict significantly • Design an effective, experiential learning process that
contributes to workplace environments that have greater incorporates variety in learning methods (lecture,
focus, are more productive and are happier places to work. discussions, simulations, etc.)
• Enhance retention rates by designing and asking
CONTENT questions that teach
• Gain a better understanding of the role conflict plays in • Design and lead effective discussions
the workplace, the benefits of dealing with it competently • Analyze how different types of people prefer to learn in
and the high negative consequences of having it go a classroom setting
unmanaged • Create effective audio-visual aids and analyze the impact
• Increase awareness of the dynamics of conflicted working of poorly designed PowerPoint slides on delivery, learning
relationships and how to contribute positively even when and retention
there are high levels of stress and frustration • Respond to questions and comments with purpose and
• Build practical skill sets for dealing effectively and more encourage full participation in the classroom
confidently with the conflicts you have with others • Value the role of effective facilitation skills in fostering
• Learn about the elements that generate supporting and learning transfer
trusting work environments and how to foster them • Intervene diplomatically in common and challenging
classroom dynamics
WHO SHOULD ATTEND • Practice and hone your training design and delivery skills
This two-day course is suitable for anyone interested in
increasing their ability to manage conflict more effectively. WHO SHOULD ATTEND
Employees who design and deliver presentations and training
CERTIFICATE OPTION workshops that are one hour or more in length and who want
You have the option of taking this as an individual course or to make their programs more engaging and useful.
as an elective for the Certificate in Personal Leadership. See
CERTIFICATE OPTION
page 36 for more information.
You have the option of taking this as an individual course or
as an elective for the Certificate in Communication. See page
DATES 39 for more information.
DEC 5-6, 2019 / APR 20-21, 2020
DATES
TO REGISTER OR LEARN MORE JAN 13-14, 2020 / JUN 2-3, 2020
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
7Communication, Conflict Resolution & Collaboration Courses
Collaboration for Consulting Skills:
Building Partnerships Strategies for Partnering with Clients
Course Length: 1 Day Fee: $250 Course Length: 2 Days Fee: $250
Governments have grown into complex, siloed organizations, Increasingly, many of our roles involve working in partnership
adding layers with head, regional and local offices. By with clients to provide subject-matter expertise and support
establishing collaborative ventures between departments, them in meeting the business needs of their operations.
agencies and stakeholders, these horizontal structures deliver The role of consultant-partner can be tricky, especially if the
better services. In this course, you will learn performance client is inclined towards a particular course of action or is
variables required to manage horizontally and practice hands- looking for quick, expert solutions that don’t need to involve
on techniques for networking under pressure with colleagues, them. It can be challenging to engage clients in meaningful
partners and stakeholders over whom you have no direct discussions to ensure they are addressing the ‘right problem’
authority. As well, you will learn new collaboration skills to get in the ‘right way’, particularly while working within complex
the job done and deliver results to citizens. systems having multiple stakeholders.
CONTENT During this two-day course, you will be exploring the role
• Identify where your organization stands of consulting and developing your effectiveness in the
(benchmarking) foundational skills and strategies necessary for developing
• Choose the right collaborative model true partnerships with clients and providing them with
• Find partners, complete due diligence and invite meaningful strategic support.
them to the table
• Collaborate on common resources CONTENT
• Understand the consulting role
WHO SHOULD ATTEND • Increased knowledge and capability in the application of
Anyone interested in creating or enhancing collaborative a 5-phase consulting process
partnerships. • Development of key business partnering skills and
strategies
CERTIFICATE OPTION • Increased confidence and skill in leveraging your
You have the option of taking this as an individual course or professional expertise
as an elective for the Certificate in Personal Leadership. See • Professional improvement action plan
page 36 for more information.
WHO SHOULD ATTEND
DATES Any employee tasked with providing subject-matter expertise
FEB 21, 2020 / MAY 29, 2020 and strategic consulting to clients.
TO REGISTER OR LEARN MORE CERTIFICATE OPTION
https://novascotia.sharepoint.com/sites/MYHR/ You have the option of taking this as an individual course or
Pages/myLearnDevelop_register.aspx as an elective for the Certificate in Personal Leadership. See
page 36 for more information.
DATES
FEB 3-4, 2020 / JUN 9-10, 2020
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
8Diversity, Culture, Heritage & Language Courses
Diversity, Inclusion and Human Rights
Employment Equity Education 101
Course Length: 1 Day Fee: Free Course Length: 1 Day Fee: Free
The course is designed to help you actively challenge yourself The Nova Scotia Human Rights Commission offers Human
to become more comfortable and current about the language Rights Education 101 that explores issues of diversity and
and concepts of diversity and inclusion. With a strong business discrimination. The purpose of this course is to gain a better
case for diversity, coupled with it being one of the Public Service understanding of the Nova Scotia Human Rights Act.
Values, we each have the accountability to create an inclusive
workplace which helps to foster people of diverse cultures to This course is planned to allow for flexibility, small group
work together in a productive and engaged way. discussions and interaction among participants and
facilitators. Experience, reflection, thinking and doing are part
This course also covers employment equity and its policy of the course as individuals apply their experiences to the day.
around the recruitment and selection of members from
designated groups. It will also equip you with information on the Acknowledging diversity in learning styles, the workshop
tools, committees/resources, and additional training available incorporates a variety of activities to ensure inclusive
in order to take genuine and proactive steps to actively model participant engagement.
inclusive behaviours, communicate with all people in a way that
takes into account personal differences, and apply a diversity CONTENT
lens to the work you do as public servants. • Overview of the Nova Scotia Human Rights Act
CONTENT • Overview of discrimination and harassment in the
• How to apply diversity language, concepts, and policies workplace
• How to prevent unconscious bias and be culturally • Opportunity for personal reflection on issues such as:
competent privilege, culture, harassment, and their impact in the
• How to apply a diversity and inclusion lens to the workplace
decisions you make and the work you do
• How to contribute to a respectful, diverse, and inclusive WHO SHOULD ATTEND
work environment for all All public servants should consider attending this course.
WHO SHOULD ATTEND CERTIFICATE OPTION
This course is mandatory for all employees. You have the option of taking this as an individual course or as
CERTIFICATE OPTION one of the required courses for the Certificate in Diversity and
You have the option of taking this as an individual course or as Inclusion Development. See page 40 for more information.
one of the required courses for the Certificate in Diversity and
Inclusion Development. See page 40 for more information. DATES
Halifax
DATES OCT 28, 2019 / APR 21, 2020
Halifax
SEP 26, 2019 / OCT 21, 2019 / NOV 4, 2019 Membertou
DEC 2, 2019 / JAN 20, 2020 / FEB 18, 2020 JAN 30, 2020
MAR 10, 2020 / MAY 25, 2020
TO REGISTER OR LEARN MORE
Bridgewater Port Hawkesbury For course inquires and registration, please follow this link:
APR 15, 2020 MAY 19, 2020 https://humanrights.novascotia.ca/content/
education-workshops
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/Pages/
myLearnDevelop_register.aspx Register for any Human Rights Education 101 workshop that
specifies “For Government Employees Only”.
9Diversity, Culture, Heritage & Language Courses
Treaty Education: African Nova Scotians:
KAIROS Blanket Exercise Historical and Contemporary Realities
Course Length: ½ Day Fee: Free Course Length: 1 Day Fee: Free
Blanket Exercise participants take on the roles of Indigenous With a history spanning more than 400 years, people of
peoples in Canada. Standing on blankets that represent African descent have a rich legacy in the province of Nova
the land, they walk through pre-contact, treaty-making, Scotia. In this one-day course, participants will learn about
colonization and resistance. They are directed by facilitators the migration and history of people of African descent in
representing a narrator (or narrators) and the European Nova Scotia. We will also explore the impacts of race, power
colonizers. Participants are drawn into the experience by and privilege on the current realities of the more than 48
reading scrolls and carrying cards that ultimately determine historically African Nova Scotian communities and the work of
their outcomes. By engaging on an emotional and intellectual African Nova Scotian Affairs.
level, the Blanket Exercise effectively educates and increases
empathy. The exercise is followed by a talking circle in which At the end of the course, participants should have a better
participants have the opportunity to discuss their experience understanding and appreciation of the history, legacy and
as a group. resiliency of the African Nova Scotian community and
strategies to increase positive engagement and collaboration
WHO SHOULD ATTEND with the community.
All public servants should consider attending this course.
WHO SHOULD ATTEND
CERTIFICATE OPTION All public servants should consider attending this course.
You have the option of taking this as an individual course or
as an elective for the Certificate in Diversity and Inclusion CERTIFICATE OPTION
Development. See page 40 for more information. You have the option of taking this as an individual course or
as an elective for the Certificate in Diversity and Inclusion
DATES Development. See page 40 for more information.
SEP 19, 2019 / JAN 30, 2020
DATES
TO REGISTER NOV 21, 2019 / FEB 19, 2020 / APR 15, 2020
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx TO REGISTER
https://novascotia.sharepoint.com/sites/MYHR/
TO LEARN MORE Pages/myLearnDevelop_register.aspx
For course inquiries, please contact
OAA@novascotia.ca or 902-424-7409. TO LEARN MORE
For course inquiries, please contact
ANSA@novascotia.ca or 902-424-5555.
10Diversity, Culture, Heritage & Language Courses
Sexual Orientation
and Gender Identity 101 Allyship in Action
Course Length: 1 Day Fee: Free Course Length: Two ½ Day Modules Fee: Free
We all share responsibility for fostering and supporting more Take your knowledge and move it into action. Expect to go
welcoming and inclusive workplaces. Through learning about beyond awareness of overt and covert forms of discrimination,
the language and culture of LGBTIQ+ people and communities oppression, inequity, and exclusion to develop collaborative
ways of identifying and challenging these issues. The
and new ways of looking at diverse sexes, sexual orientations,
interactive shared learning space will be used to safely explore
genders, and gender identities/expressions you will develop what being an Ally means and how to proactively effect
greater awareness of key concepts and experiences of lesbian, change in the workplace to support the creation of more
gay, bisexual, transgender, intersex, and queer (LGBTIQ+) diverse and inclusive workplaces.
communities. Expect to explore and challenge assumptions
and privileges and leave with a new awareness of how CONTENT
privileges affect experiences in the workplace and at home. • Increase capacity/skills related to challenging subtle and
overt forms of discrimination in individual behaviours and
CONTENT systemic practices and policies
• Improve knowledge and comfort with using inclusive and • Increase awareness and understanding of competencies
affirming language related to being an Ally
• Increase awareness of diverse sexual orientations, sexes, • Build connections and relationships between Allies to
genders, and gender identities/expressions enable them to work together to positively influence the
• Understand socio-cultural and historical contexts and work environment
experiences of LGBTIQ+ communities
• Increase understanding of homo-/bi-/trans- phobias, PRE-REQUISITE
heterosexism, and cisgenderism Sexual Orientation and Gender Identity 101 or Diversity,
• Increase understanding of privilege and intersectionality Inclusion and Employment Equity.
WHO SHOULD ATTEND
WHO SHOULD ATTEND
Any employee who is interested in becoming an Ally.
All public servants should consider attending this course.
CERTIFICATE OPTION
CERTIFICATE OPTION You have the option of taking this as an individual course or
You have the option of taking this as an individual course or as an elective for the Certificate in Diversity and Inclusion
as an elective for the Certificate in Diversity and Inclusion Development. See page 40 for more information.
Development. See page 40 for more information.
DATES
DATES Offering 1 Offering 2
Halifax SEP 19, 2019 JAN 6, 2020
OCT 8, 2019 / DEC 11, 2019 NOV 27, 2019 MAR 2, 2020
FEB 24, 2020 / APR 22, 2020
QUESTIONS
Bridgewater Port Hawkesbury Contact Diversity@novascotia.ca.
APR 16, 2020 MAY 20, 2020
TO REGISTER OR LEARN MORE
QUESTIONS https://novascotia.sharepoint.com/sites/MYHR/
Contact Diversity@novascotia.ca. Pages/myLearnDevelop_register.aspx
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
11Diversity, Culture, Heritage & Language Courses
Acadie at a Glance Coup d’œil sur l’Acadie
Course Length: 1 Day Fee: Free Durée de l’atelier : 1 jour Prix: gratuit
Acadie at a Glance is an interactive course created to help Coup d’œil sur l’Acadie est un atelier interactif créé pour aider
government employees better understand and appreciate les fonctionnaires à mieux comprendre et apprécier l’identité
the cultural identity and heritage of the Acadians and culturelle et le patrimoine des Acadiens et des francophones
francophones of Nova Scotia. Practical tools are provided to de la Nouvelle-Écosse. Des outils pratiques sont offerts pour
help you contribute to French-language services development vous aider à contribuer à l’élaboration et à la prestation de
and delivery. services en français.
The Acadie at a Glance course is currently being updated and L’atelier Coup d’œil sur l’Acadie est en cours de révision et
will be available in the Spring of 2019. This course is offered sera à nouveau offert au printemps 2019. Cet atelier est offert
in English. en français.
WHO SHOULD ATTEND QUI DEVRAIT Y ASSISTER
Employees who want a better understanding of the Acadian Les employés qui désirent en connaître davantage
culture and French-language services in Nova Scotia. sur la culture acadienne et les services en français en
Employees who want to increase their cultural competency. Nouvelle-Écosse. Les employés qui veulent améliorer leurs
compétences culturelles.
CERTIFICATE OPTION
You have the option of taking this as an individual course or OPTION DE CERTIFICAT
as an elective for the Certificate in Diversity and Inclusion Vous avez l’option de suivre cet atelier à titre individuel ou
Development. See page 40 for more information. comme une matière à option dans le cadre du certificat
intitulé « Certificate in Diversity and Inclusion Development ».
QUESTIONS Consultez la page 40 pour plus de renseignements.
Contact the Office of Acadian Affairs and Francophonie at
902-424-0497 or bonjour@novascotia.ca. QUESTIONS
Communiquez avec l’Office des affaires acadiennes et de la
TO REGISTER OR LEARN MORE francophonie au 902-424-0497 ou bonjour@novascotia.ca.
https://novascotia.sharepoint.com/sites/MYHR/Pages/
myLearnDevelop_register.aspx or call the Office of Acadian POUR S’INSCRIRE OU EN SAVOIR PLUS
Affairs and Francophonie for a custom session at a mutually https://novascotia.sharepoint.com/sites/MYHR/Pages/
convenient time. myLearnDevelop_register.aspx ou appelez l’Office des
affaires acadiennes et de la francophonie pour une session
personnalisée à un moment mutuellement opportun.
12Diversity, Culture, Heritage & Language Courses
French Language Intro to Nova Scotia Gaels’
Courses Language, Culture and Identity
Course Length: ½ Day Fee: Free
French language courses are offered to help public servants
build their French language capacity. Various levels of French
Learn about the provincial government’s commitment to
are offered across Nova Scotia during the fiscal year, from
supporting and developing Nova Scotia Gaels’ language,
beginner to advanced levels, as well as conversation and
culture and identity and the work of the Gaelic Community.
writing workshops. Please check the Learning Management
System regularly for a list of courses offered or contact the
COURSE INFO
Office of Acadian Affairs and Francophonie at 902-424-0497 or
bonjour@novascotia.ca.
NOVEMBER 7, 2019
Halifax - 3rd Floor, Homburg Building,
Cours de français 1741 Brunswick Street, Boardroom 2C
1:00 PM – 4:30 PM
Des cours de français sont offerts pour aider aux
fonctionnaires à renforcer leur capacité linguistique Sydney River - 151 Keltic Drive, Sydney River, 1st Floor
en français. 1:00 PM – 4:30 PM
Divers niveaux de français sont offerts à l’échelle de la Port Hawkesbury - 218 MacSween Street, Port Hawkesbury
Nouvelle-Écosse au cours de l’exercice financier, du niveau 10:00 AM – 4:30 PM
débutant au niveau avancé en passant par des ateliers
de conversation et des ateliers de français écrit. Veuillez FEBRUARY 6, 2020
consulter Learning Environment Management System Halifax - 3rd Floor, Homburg Building, 1741 Brunswick Street
régulièrement pour la liste de cours offerts ou communiquez 1:00 PM – 4:30 PM
avec l’Office des affaires acadiennes et de la francophonie au
902-424-0497 ou bonjour@novascotia.ca. Port Hawkesbury - 218 MacSween Street, Port Hawkesbury
10:00 AM – 4:30 PM
WHO SHOULD ATTEND
Employees who work in French-language services APRIL 9, 2020
development or delivery.
Sydney River - 151 Keltic Drive, Sydney River, 1st Floor
QUESTIONS 1:00 PM – 4:30 PM
Contact the Office of Acadian Affairs and Francophonie at
902-424-0497 or bonjour@novascotia.ca. CERTIFICATE OPTION
You have the option of taking this as an individual course or
TO REGISTER OR LEARN MORE as an elective for the Certificate in Diversity and Inclusion
https://novascotia.sharepoint.com/sites/MYHR/ Development. See page 40 for more information.
Pages/myLearnDevelop_register.aspx
TO REGISTER OR LEARN MORE
Please contact kelly.schlay@novascotia.ca or
902-424-4442.
13Diversity, Culture, Heritage & Language Courses
Sùil a-staigh air Cànan,
Cultar is Aithne nan Gàidheal Gaelic Language
an Albainn Nuaidh Learning Sessions
Faid a chùrsa: ½ là Saor an Asgaidh
Free of charge. Come and learn Gaelic language through
an interactive, activity-based, fun, stress free method. Any
Ionnsaichibh mar a tha riaghaltas na roinne a’ leigeil fo
government employee interested in learning Gaelic may
chumhachd le a bhi a’ toirt taic gus cànan, cultur agus aithne
attend. Sessions will run fall, winter 2019 and spring 2020.
nan Gàidheal agus obair Coimhearsnachd nan Gàidheal a
leasachadh.
FIOS MU’N CHÙRSA AGUS ÁITE Seiseanan gus
7 AN T-SAMHAIN, 2019 a’ Ghàidhlig ionnsachadh
Haileafacs – An 3mh ùrlar, An Togalach Homburg, 1741 Sràid
Saor an asgaidh, thigibh is ionnsaichibh a’ Ghàidhlig
Bhrunswick, An Seòmar Coinneimh 2C – 1:00 f – 4:30 f
thro mheadhon dòigh eadarghnìomhaich, stéidhichte air
sùrdalachd is spòrs, saor o strì. Faodaidh neach-obrach
Abhainn Shidni – 151 Am Frìth-Rathad Ceilteach, Abhainn
sam bith an Riaghaltais aig a bheil suim ann a bhith ag
Shidni, An 1mh ùrlar – 1:00 f – 4:30 f
ionnsachadh na Gàidhlig a thighinn ann. Bidh seiseanan a’
ruith as t-foghar 2019 is ‘s a’ gheamhradh is as t-earrach 2020.
An Gut – 218 Sràid ’icSuaine, An Gut – 10:00 m – 4:30 f
TO REGISTER OR LEARN MORE
6 AN GEARRAN, 2020
Please contact kelly.schlay@novascotia.ca or
902-424-4442.
Haileafacs – An 3mh ùrlar, An Togalach Homburg, 1741 Sràid
Bhrunswick, An Seòmar Coinneimh 2C – 1:00 f – 4:30 f
An Gut – 218 Sràid ’icSuaine, An Gut – 10:00 m – 4:30 f
9 AN GIBLEAN, 2020
Abhainn Shidni – 151 Am Frìth-Rathad Ceilteach, Abhainn
Shidni, An 1mh ùrlar – 1:00 f – 4:30 f
ROGHAINN TEISTEANAIS
Tha roghainn agaibh an cùrsa seo a ghabhail mar chùrsa
fa leth na roghnachail dhan Teisteanas ann an Leasachadh
Iomadachd agus In-ghabhalach. Bheiribh sùil air duilleag 40
gus tuilleadh fiosrachaidh ’fhaighinn.
TO REGISTER OR LEARN MORE
Please contact kelly.schlay@novascotia.ca or
902-424-4442.
14Diversity, Culture, Heritage & Language Courses Innovation Courses
Workplace Culture Program:
Immigrant Services Association of Public Sector
Nova Scotia (ISANS) Innovation
Course Length: 2 Days Fee: $250
The Public Service Commission is pleased to promote the
ISANS Workplace Culture Program. This program helps Nova Although the word “innovation” is used in many ways, its core
Scotia employers better understand: the benefits of hiring meaning is the adoption of new practices and techniques
international talent; the importance of immigrant experience which, when applied, produce positive change. There is real
in the workplace; and methods to improve intercultural need for it in the public sphere, as governments deal with
competence and retain immigrant employees. increasing demand for services, constrained resources,
and greater citizen expectations. This two-day course will
The program offers interactive and skill-building approaches introduce you to the concept of innovation in the public sector;
which are held at ISANS or on-site at your location: exploring what it looks like and how you might contribute to a
culture of innovation in the Nova Scotia public service.
• Presentations (30 – 60 minutes)
• Cultural Assessment Tools (1 hour) CONTENT
• Webinars (2 hours) • Examine the challenges and characteristics of innovation
• Benefits of a Diverse Workplace Culture in the public sector
• Leveraging Your Workplace Culture • Explore practical examples of public sector innovation
• On-Site Workshops (90 minute or ½ day sessions) and draw connections and parallels with your own work
• Building an Intercultural Workplace (Employees) experience
• Intercultural Conflict Resolution (Employees) • Establish how organizations, and the people who work in
• Making Your Workplace “Welcoming” (Managers) them, can encourage innovation
• Intercultural Leadership Excellence (Managers) • Identify mindsets and skills that are key to successful
innovation in the public sector
These services are designed to meet you and your team’s • Discover innovation practices and tools you could use in
busy schedule. Any of the above topics can be customized your workplace
for your team meetings, working groups or annual meetings/
conferences. WHO SHOULD ATTEND
Those involved in developing innovative solutions, leading
TO REGISTER OR LEARN MORE innovation, improving processes, implementing change
Please contact Paul Pickering, ISANS Workplace Culture and transformation or those interested in being involved in
Coordinator, at ppickering@isans.ca or 902-406-8693. these areas.
www.isans.ca/employer-support/workplace-culture/
CERTIFICATE OPTION
You have the option of taking this as an individual course or as
a required course for the Certificate in Innovation. See page 35
for more information.
DATES
NOV 7-8, 2019 / MAR 23-24, 2020 / JUN 11-12, 2020
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
15Innovation Courses Occupational Health & Safety Courses
Design Thinking and Occupational Health and Safety
Tools for Innovation (OHS) for Managers and Supervisors
Course Length: 2 Days Fee: $450 Course Length: 1 Day Fee: Free
The challenge we face as public servants is to deliver This mandatory course focuses on the roles and
public services in an ever-changing world. Increasingly, our responsibilities assigned to managers and supervisors
traditional approaches don’t yield the results we intend, under the Occupational Health and Safety (OHS) Act and
or citizens expect. Design thinking is a discipline that the Occupational Health and Safety Corporate Policy. It will
approaches problem solving with curiosity and creativity. It is provide managers and supervisors with vital health and safety
a powerful, human-centered approach that starts with people. knowledge and skills required to do their job effectively.
Participants will learn the tools and approaches of design
thinking and how to apply them within the public sector. CONTENT
• Understand the roles and responsibilities of managers
CONTENT and supervisors
• Learn how a human-centered design mindset can be a • Learn how to demonstrate due diligence
powerful tool for organizational change • Understand the key components of an effective
• Learn how to gain support and get buy in from decision occupational health and safety management system
makers • Share and discuss OHS issues and concerns with other
• Explore how to make use of practical design thinking managers and supervisors
methods in every stage of solving problems
• Examine types of design research methods PRE-REQUISITE
• Learn the fundamental phases and methods in design Introduction to Occupational Health and Safety (OHS)
thinking e-course. In addition, it is highly recommended you take
• Discover ways to test, refine, and improve new ideas, Managing Hazards and Foundations of Joint Occupational
business models, and processes Health and Safety Committees (JOHSC) prior to taking
this course.
WHO SHOULD ATTEND
Those involved in developing innovative solutions, leading WHO SHOULD ATTEND
innovation, improving processes, implementing change and This course is mandatory for managers and supervisors.
transformation, or those interested in being involved in these
areas. QUESTIONS
Contact PSCSafety@novascotia.ca.
CERTIFICATE OPTION
You have the option of taking this as an individual course or DATES
as a required course for the Certificate in Innovation. See page Halifax
35 for more information. DEC 5, 2019 / FEB 11, 2020
APR 21, 2020 / JUN 3, 2020
DATES
Sydney
DEC 9-10, 2019 / JUN 9-10, 2020
OCT 22, 2019
TO REGISTER OR LEARN MORE
TO REGISTER OR LEARN MORE
https://novascotia.sharepoint.com/sites/MYHR/
https://novascotia.sharepoint.com/sites/MYHR/
Pages/myLearnDevelop_register.aspx
Pages/myLearnDevelop_register.aspx
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