JUNE 11-13, 2021 VOLUNTEER HANDBOOK - AMFAMCHAMPIONSHIP.COM - American Family ...
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JUNE 11-13, 2021
University Ridge Golf Course | Madison, WI
VOLUNTEER HANDBOOK
AMFAMCHAMPIONSHIP.COM
#AmFamChamp
Welcome to the 2021 American Family Insurance Championship! Dear Volunteers, Welcome Back! We are so excited to be able to bring the 2021 American Family Insurance Championship back. We thank you for your support through these unusual times. We appreciate your time and dedication to ensure a successful PGA TOUR Champions event. While it may be different than it has in the past, we look forward to having you share in the celebrating the tournament’s 5th anniversary. Your efforts and hard work help make Madison one of the premier stops on the PGA TOUR Champions tournament schedule; along with contributing to fundraising efforts for the Steve Stricker American Family Insurance Foundation and the American Family Children’s Hospital. This handbook is designed to serve as a guide and includes important information related to your responsibilities for the week. Please review before each shift and use it as a reference while you are on the course. You will likely be asked questions and this handbook should help you respond to these inquiries with confidence. We look forward to working with you throughout the week and celebrating a successful event after we crown our fifth tournament champion. It is great to see all of you again. Thank you for your commitment and have a great time at the 2021 American Family Insurance Championship! Gail Perla Volunteer Coordinator
SCHEDULE OF EVENTS
SATURDAY, JUNE 5
Virtual kickoff of UW Carbone’s Race for
Research hosted by the American Family
Insurance Championship Friday, June 11
11:00 a.m. - 1:30 p.m. CST
SUNDAY, JUNE 6* Saturday, June 12
Charity Challenge 2:00 p.m. - 4:00 p.m. CST
MONDAY, JUNE 7* Sunday, June 13
Professional Practice Rounds - All Day 2:00 p.m. - 4:00 p.m. CST
Annex Wealth Management Pro-Am Tournament
TUESDAY, JUNE 8*
Professional Practice Rounds - All Day
WEDNESDAY, JUNE 9*
Pro-Am Tournament
THURSDAY, JUNE 10*
Pro-Am Tournament
Closed to the public
FRIDAY, JUNE 11
8:00 a.m. Gates Open to Public
8:30 a.m. American Family Children’s Hospital Ceremonial First Shot
9:00 a.m. Tournament Round 1 (#1 and #10 Tee)
4:00 p.m. Estimated Completion of Play
Gates close one hour after last player completes their round
SATURDAY, JUNE 12
8:00 a.m. Gates Open to Public
9:00 a.m. Tournament Round 2 (#1 and #10 Tee)
4:00 p.m. Estimated Completion of Play
Gates close one hour after last player completes their round
SUNDAY, JUNE 13
8:00 a.m. Gates and Ticket Office - Open to the Public
9:00 a.m. Tournament Round 3 (#1 and #10 Tee)
4:00 p.m. Estimated Completion of Play
4:15 p.m. Trophy Ceremony | 18th Green
Gates close one hour after last player completes their round
All times subject to change.
TOURNAMENT INFO
DATES: June 5-13, 2021
PLAYERS: The field will include 81 PGA TOUR
Champions players. Please see the full
list at:
www.AmFamChampionship.com
FORMAT: Three rounds (54-hole) stroke-play
competition with NO cut.
LOCATION: University Ridge Golf Course
9002 County Road PD
Madison, WI 53593
608-845-7700
Par: 72 | 7,056 yards
www.AmFamChampionship.com
@AmFamChampionship
@AmFamChamp
/AmFamChampionship
CONTACT INFORMATION
TOURNAMENT OFFICE:
2021 American Family Insurance Championship Office
P: (608) 286-3555 | E: StrickerAmFamFoundation@amfam.com
6000 American Parkway | Madison, WI 53783 | Mailstop: Q16U
AMERICAN FAMILY INSURANCE CHAMPIONSHIP
TOURNAMENT TEAM
Nate Pokrass | Tournament Director
Katie Elliott Johnson | Tournament Manager
Gail Perla | Tournament/Volunteer Coordinator
Shelby Chorney | Tournament Coordinator
Anne Whisner | Tournament Consultant
Mike Unitan | Legendary Way Marketing
Jonathan Krakower | PGA TOUR Champions
Kip McBride | HNS Sports Group
Mario Tiziani | MGC Sports
STEVE STRICKER AMERICAN FAMILY INSURANCE FOUNDATION
BOARD OF DIRECTORS
Steven C. Stricker | Chairman
William B. Westrate | President
Nicole L. Stricker | Vice President
James S. Buchheim | Vice President
Daniel J. Kelly | Vice President, Treasurer
Nathaniel A. Pokrass | Executive Director
TITLE SPONSOR AND
GOLF COURSE
AMERICAN FAMILY INSURANCE
Jack Salzwedel | Chairman & CEO
William B. Westrate | President
UNIVERSITY RIDGE GOLF COURSE
Mike Gaspard | General Manager
Ryan Wieme | Head Golf Professional
Phil Davidson | Superintendent
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GENERAL INFORMATION
ADMISSIONS/WILL CALL
Admissions will be located at the Main Entry Gate. There will be NO
will call services available this year.
SPECTATOR SEATING AREAS
As previously announced, public bleacher seating will not be
available on tournament grounds. Fans are encouraged to bring
chairs and sit in ways that help ensure physical distancing
throughout all 18 holes.
CAMERA AND CELL PHONE POLICY
Spectators will be allowed to carry mobile devices on the golf
course with the volume setting on silent or vibrate. Devices may
be used to capture video, audio and photos (content) throughout
tournament week. Content may be used for personal purposes only;
no commercial use. There can be no live streaming or real-time
coverage. Please be respectful of play and do not interfere with
players, caddies or media. Failure to comply with this policy may
result in the revocation of your ticket.
PUBLIC CONCESSIONS AND RESTROOMS
There will be numerous concession stands and restrooms located
throughout the golf course. No food and beverage can be brought
into the tournament. Concessions and restrooms are located at
these locations:
4Clubhouse
4 Hole 2
4 Hole 6
4 Hole 14
4 Hole 17
4 Hole 18
CLUBHOUSE AND ALLIANT ENERGY PAVILION
The Clubhouse and Alliant Energy Pavilion will be open to the public
and do not require and upgraded ticket.COURSE EVACUATION Players, caddies and officials will follow the evacuation plan provided to them by the starter. Standard bearers and walking scorers should follow the same procedure as players. DISABILITY SERVICES 4Accessible parking available at the course 4Must have state-issued hang tag visible 4Carts are available to shuttle patrons from parking to the main entrance and from the main entrance to the 1st Tee or 18th Green. FIRST AID First Aid provided by UW Health Sports Medicine will be located behind the 2nd Tee and 14th Green. IN CASE OF EMERGENCY 4 Survey the scene (check for potential danger). 4 DO NOT move the person. Make sure he or she is comfortable without moving him or her. 4 Avoid touching the person unless absolutely necessary. 4 Contact the nearest marshal, security officer or medical staff member. If not available, locate the nearest volunteer with a championship radio. 4 Detail the exact location of the emergency (i.e. golfer’s right on 17th Green). 4 Stay at the scene until emergency personnel arrive. KIDS/YOUTH TICKETS Children 17 and under admitted free when accompanied by ticketed adult. LOST AND FOUND/MISSING PERSONS Lost and found will be located at the University Ridge Golf Course Pro Shop. MERCHANDISE Merchandise is available for purchase at The University Book Store Merchandise tent located at the 14th Green or in the University Ridge Pro Shop.
MILITARY/FIRST RESPONDER ADMISSION
Complimentary tickets are available to active duty, reserve, retired
military members and all veterans. Thanks to SERVPRO, all first
responders are also eligible for complimentary tickets.
DAILY PAIRINGS
Tee time information and starting holes for each player will be
made available daily. Links here:
FRIDAY JUNE 11 - PAIRINGS
SATURDAY JUNE 12 - PAIRINGS
SUNDAY JUNE 13 - PAIRINGS
LIVE LEADERBOARD
AMFAMCHAMPIONSHIP.COM
PROHIBITED ITEMS
The following items are NOT permitted at the American Family
Insurance Championship:
4 No Noise Producing Electronic Devices
4 No Large Cameras
4 No Bags or Backpacks larger than 8”W x 8”H x 8”D in its
natural state
4 No Cases and/or Covers (such as chair or umbrella covers)
4 No Signs, Posters and/or Banners
4 No Televisions and/or Radios
4 No Food and/or Beverage
4 No Containers and/or Coolers
4 No Pets (other than service animals)
4 No Bicycles on Course
4 No Ladders
4 No Metal-Spiked Golf Shoes
4 No Weapons (regardless of permit, including but not limited
to firearms and knives)
Any other items deemed unlawful or dangerous by the PGA TOUR
Champions and/or Tournament Security Personnel is at their sole
discretion. Parents with small children are allowed to bring strollers
and diaper bags. These items are subject to reasonable inspection
before entering and/or at any time during the tournament.PUBLIC PARKING The American Family Insurance Championship will offer free general admission parking for all patrons offsite and free bus shuttles to the Course. Please continue to visit the tournament website at www.AmFamChampionship.com for the most up-to-date parking information. SAFETY TIPS 4 Please use sunscreen to prevent sunburn. We also recommend sun glasses and a hat. 4 Increase fluid intake on warm days. 4 Reduce your alcohol and caffeine intake. SOCIAL MEDIA Like or follow below for the most up to date tournament information! @AmFamChamp American Family Insurance Championship @AmFamChampionship www.AmFamChampionship.com SPECTATOR TIPS 4 Please stay behind the gallery ropes and obey the marshals. 4 Observe silence throughout each shot. Please do not move until players have hit or holed out. 4 Keep loose clothing and equipment from flapping in the breeze. 4 Respect each player’s concentration. Do not try and attract their attention to speak with them while playing.
COURSE MAP
WOODS RD
WOODS RD
+
+
R
R
GOLF COURSE ENTRANCE
& BUS DEPOT
GOLF COURSE ENTRANCE
& BUS DEPOT
+ C
PARKING
With valid permit only.
All spectator parking off site. + C
PARKING
With valid permit only.
All spectator parking off site.
MCKEE RD (PD)
RD (PD)
MCKEEUNIVERSITY RIDGE GOLF COURSE – PAR & YARDAGES
HOLE PAR YARDAGE 4 4 444 8 3 207 12 3 200 16 5 554
1 4 396 UNIVERSITY
5 3 198RIDGE GOLF
9 COURSE
5 554 – PAR 13
& YARDAGES
4 336 17 3 192
2 PAR5 YARDAGE
HOLE 555 46 45 608
444 810 34 456
207 1214 34 398
200 1618 54 440
554
13 43 396195 57 34 429
198 911 55 569
554 1315 44 352
336 TOTAL
17 372 7,056
192
2 5 555 6 5 608 10 4 456 14 4 398 18 4 440
3 3 195 7 4 429 11 5 569 15 4 352 TOTAL 72 7,056COURSE MAP
COURSE MAP LEGEND ALL AREAS OPEN TO PUBLIC UNLESS NOTED.
+ UW Health First Aid Handicap Accessible Viewing
Restrooms C Coors Light Cold Zone
Concessions R Culver’s Driving Range
3 2
2
1
1 #9
#1
Golf Course Entrance Details 1 Tee & 9 Green Detail
st th
1. Volunteer Headquarters 1. Exact Sciences Putting Green
2. Tickets & Oak Park Place Guest Services 2. Alliant Energy Pavilion and Concessions
3. Clubhouse Concessions
#17 #18
#15
#14 C
4 1
1 2 3
+ 2
14th Green & 15th Tee Detail 17th & 18th Green Detail
1. University Book Store Merchandise 1. Club Strick (upgraded ticket required)
2. Tito’s Beverage Stand 2. Skyboxes (upgraded ticket required)
3. Leinie’s Lodge Beverage Stand
4. University of Wisconsin Courtyard
SEVERE WEATHER PLAN
In the event of thunderstorms, lightning or other severe weather, “Weather Warning” information will be
displayed on the electronic scoreboards around the golf course. When these warnings appear, spectators are
advised to take precautions and seek shelter. If the siren sounds suspending play, seek shelter immediately.
The electronic scoreboards will keep spectators advised as to the length of the delay in play; however, in the
event of severe weather and lightning, the safest location is your car.
FOLLOWING ITEMS ARE PROHIBITED. Firearms, large cameras, video cameras, radios, signs, banners,
flags, coolers, beverages, step stools, backpacks, and large packages.
CELL PHONES ARE ALLOWED BUT MUST BE SET TO SILENT MODE. Free WiFi – available at the main
entrance, clubhouse, pavilion, 15th hole, 17th Hole and 18th Hole.
ALL SMALL PERSONAL CARRY ITEMS WILL BE SUBJECT TO INSPECTION AT THE GATE.
UNAUTHORIZED ITEMS WILL BE CONFISCATED.
AUTOGRAPH POLICY: Our PGA TOUR players can’t wait to see guests back on-site, but please understand,
for the health and safety of everyone on property, no handshakes, fist bumps, autographs, photographs or
selfies are permitted at this time.WEATHER WARNING & SUSPENSION OF PLAY
If inclement weather is approaching, a “Weather Warning” notification
will be posted on all electronic scoreboards on the course. When
this message appears, spectators are advised to take immediate
precaution by evacuating bleachers and hospitality tents. In the
event of a “Severe Weather” warning and a suspension of play, please
proceed to the parking lot and return to your car. A suspension of play
is preceded by an air horn signal. Suspension of play is a stoppage of
play, not necessarily a cancellation of play for the day. Notification of
continuation of play will be given in each parking lot.
In the event of a weather warning, please avoid:
• Hilltops • Golf Carts
• High Places • Wire Fences
• Isolated Trees • Open Areas
If play is suspended please close your umbrella and seek shelter
immediately.
PLEASE NOTE
• Play will continue as long as deemed safe
• Corporate hospitality will remain open every day, rain or shine
• Staff and Volunteers will inform spectators on any changes
made to this policy
• Spectators are encouraged to visit the tournament website for
weather notificationsVOLUNTEER INFORMATION
VOLUNTEER CHECK-IN LOCATION
All volunteers are required to check in prior to their shift. Volunteers
arriving at the course should proceed to Volunteer Headquarters
near the main entrance and check in at the designated desk. This
process helps us know you have arrived and allows you to get your
volunteer meal tickets for the day. Once you check in, you can
proceed the Hy-Vee food area. You will receive a “To Go” meal
before you proceed to your work area where you will check in with
your committee chairperson. If an unexpected emergency occurs
and you will be arriving late or must cancel your shift, please call
Volunteer Coordinator Gail Perla at (414) 333-1594. A list of all
on-site telephone numbers can be found in this guide or your
chairperson will also provide the best number to reach them.
COMMITTEE CHAIRPERSON
Caddie Hospitality Darin Key
Guest Services Jeff Voelkel / Jennifer Lorenzin
Corporate Hospitality Stu Landis
Disability Services Steve Thompson
Driving Distance Dave McPhee
Driving Range Don Davidson
Locker Room Hospitality Joe Coan
Rick Webster / Mark Boettner
Marshals
David Sreenan
Media Center Ken Muth
Player Hospitality Heidi Hatch
Player Transportation | Airport Heidi Hatch / Dan Foth
Pro-Am Dan Stein
Shuttle Fred Nowak
On Course Services David Flanagan
Standard Bearers Tom Vitale
TV Jim Madden
Volunteer Lunches Marcie Webster
Walking Scorers Tom PeppelVOLUNTEER UNIFORMS All working volunteers will wear their volunteer shirt, hat and jacket as needed, complimented by your own khaki pants or shorts. NO CARGO PANTS OR JEANS ARE ALLOWED. You must wear your full uniform at all times while you are working. Your chair has the right to request that you leave if you are not in the proper uniform. VOLUNTEER PARKING Volunteer parking will be located on site at University Ridge Golf Course Sunday, Monday and Tuesday. Volunteers will present their “V” hangtag to security at the gate. Wednesday-Sunday, Volunteers will follow the electronic signs to the designated off-site location of Madison Bible, 2920 N County Rd M, Verona, and will be shuttled to the championship’s front entrance. Once on site, please proceed to the Volunteer Headquarters tents located at the golf course main entrance to check in for your shift. VOLUNTEER CREDENTIALS Each volunteer will receive one Volunteer Badge which is good for access to the grounds all week long, even on days when you are not working. Please write your name in the white area on your badge. When working, you are required to wear your full uniform AND badge. Your Volunteer Badge will provide you access to restricted areas necessary for working volunteers via the access codes. Simply wearing your badge will NOT, however, grant you access to Volunteer Headquarters. You must be in full uniform and wearing your badge to be permitted into Volunteer Headquarters. PERSONAL ITEMS AND STORAGE There is NO location for storage of personal items at the tournament. We recommend anything of value be left at home. You will be provided a small backpack to hold your belongings, snacks and water bottle through-out the day. Please do not leave items at Volunteer Headquarters unattended. Any items left unattended will be delivered to Lost & Found at the Pro Shop. ALCOHOL POLICY For the safety of the players and spectators, volunteers are NOT permitted to consume alcoholic beverages prior to or during their work shifts. NO alcoholic beverages are permitted in Volunteer Headquarters at any time. Meal Vouchers may NOT be used toward the purchase of alcoholic beverages. If you plan to be a spectator after your shift and consume alcohol, we request you do not wear your Volunteer Credential and pin. You are a representative of the American Family Insurance Championship and any inappropriate behavior will be cause for removal from the tournament and suspension of further volunteer duties.
IMPORTANT PHONE NUMBERS To reach a volunteer at the American Family Insurance Championship, please call the Steve Stricker American Family Insurance Foundation at (608)286-3555 and leave a message for Gail Perla, Volunteer Coordinator. UP-TO-DATE TOURNAMENT INFORMATION: For up-to-date tournament information, please visit: www.AmFamChampionship.com, or follow on twitter @AmFamChamp. HOURS OF OPERATION: Monday 7 a.m. - 5 p.m. Tuesday 7 a.m. - 5 p.m. Wednesday 5:30 a.m. - 6 p.m. Thursday 5:30 a.m. - 6 p.m. Friday 6 a.m. - 5 p.m. Saturday 6 a.m. - 6 p.m. Sunday 6 a.m. - 4 p.m. COVID SAFETY PROCEDURES Updated facial-covering guidelines for the AmFam Champ include: Fully vaccinated individuals will have the choice of not wearing facial coverings indoors or outdoors on University Ridge grounds. Individuals are considered fully vaccinated two weeks after their second dose in a two-dose vaccine or two weeks after a single-dose vaccine. Unvaccinated individuals should wear facial coverings in all indoor locations, including pro shop and clubhouse, and are strongly encouraged to wear them outdoors when they cannot be physically distant from others. As previously announced, public bleacher seating will not be available on tournament grounds. Fans are encouraged to bring chairs and sit in ways that help ensure physical distancing throughout all 18 holes. Concessions will be offered at various locations throughout the golf course. NEW AUTOGRAPH POLICY Our PGA TOUR players can’t wait to see guests back on-site, but please understand, for the health and safety of everyone on property, no handshakes, fist bumps, autographs, photographs or selfies are permitted at this time.
RESULTS AND IMPACT
2016-2020 RESULTS AND IMPACT
$10,231,000
PROCEEDS RAISED FROM THE EVENT
$56 MILLION
CHARITABLE ESTIMATED LOCAL ECONOMIC
436
IMPACT RECIPIENTS
256,000
ATTENDEES FROM 32 STATES
4,500 VOLUNTEERS
FROM 15 STATES
680 TOURNAMENT HOST
STEVE STRICKER
SPONSORS
TOURNAMENT CHAMPIONS
2016 2017 2018 2019
KIRK TRIPLETT FRED COUPLES SCOTT MCCARRON JERRY KELLYSPECIAL THANK YOU
TO OUR 5 YEAR VOLUNTEERS
Nancy Sarbacker
Beverly Anderson Michael Gnewikow Craig Macho
Nathan Savado
Gary Anderson Scott Graham Jim Madden
Richard Schaffer
James Anderson Carl Grinstead Susan Madden
Jamie Schlei
Janet Anthon Timothy Groves Lynnae Mahaney
Jeff Schlei
Randy Arb Rosalind Gusinow Pamela Mahnke
David Schmidt
Kristi Austin John Haberle Dave Mairet
Adam Schuetz
Mary Baldwin Dick Haffele Colin Maitland
Tony Schwabe
Jeff Barkley Cheryl Hamilton Mike Makowski
George Scott
Christina Barley Debbie Hamilton Michael Malone
Barb Severson
Donald Barley Mark Hamilton Bruce Markert
Michael Shea
Jeff Bell Shawn Haney Phillip Marshall
Michael Shedesky
Marty Bell Jeffrey Hanson Christina Matta
Ray Shunk
Nancy Bell Paul Hart David McCann
Rick Spangenberg
John Berman Heidi Hatch Mark McCarville
Michael Spiegler
Ralph Blanchette Larry Haugen Scott McConnell
Jane Spindler
Alan Boothby Jeff Hicken Terri McCormick
Jeff Spindler
Alan Brandt David Hoeffert James McCourt
Patty Spragg
Steve Brattlie Margie Hoffmaster Betsy McPhee
Philip Spurley
Barb Braun Steve Hoffmaster David McPhee
David Sreenan
Stanley Braun Rick Holzbauer Joanne Metoff
Dan Stein
Chuck Brei Brenda Housner Kathy Michaelis
Marty Steindl
Donn Broich Kathy Jacobson James Miller
Dawn Steinhofer
Robert Brooks Michael Jaskaniec Patricia Milliken
E.J. Stern, Jr.
Nancy Brzezinski Larry Jensema Jim Momsen
Doug Stoffels
Scott Buske Bruce Johnson Barbara Morton
Laurie Strommen
David Butterfield Randy Johnson Jeffrey Morton
Nancy Taylor
Dan Carlson Gary Jugenheimer Bradley Munn
Steven Thompson
David Clack Gretchen Kaczmarek Jim Nasiopulos
Bob Tietz
Joe Coan Jeff Kading Phyllis Nasiopulos
Jim Tobakos
Bernie Coens Deb Kaltenberg Mike Niebuhr
Jeffrey Tollefson
William K (Bill) Collins Rob Keeler Ron Nohr
Zane Torgrude
Andy Craven Darin Key Michelle Noltner
Kevin Vesperman
Peder Culver II Danial Kido Frederick Novak
JoAnn Vetter
Darlene Cunneen Cheryl King Frank Nyland
Tom Vetter
Joseph Dabrowski Fred Kinney Don O’Brien
Leslie Vitale
Mark Dalebroux Chad Knutson Tracy O’Brien
Tom Vitale
Jason Danielson Stacy Knutson Patricia Oestreich
Jeff Voelkel
Don Davidson Dale Koebke Brian Olson
Patricia Wackett
Larry Dobie Eric Kostecki Madeline Peart
Karen Wagner
Phil Dowling Sylvia Krepski Mick Pecoraro
Mary Wagner
Margaret Draper Jim Krol Tom Peppel
Brice Wallace
JoEllen Drogsvold John Kugel Gayle Perkins
Rick Webster
Ed Dunphy Michael Ladish Daniel Pettit
James Welch
Glenn Eichstedt Harold K Landers Greg Pokrass
Steve Wiggins
Robert Fawver Stu Landis Geoff Raczkiewicz
Greg Wilcox
Cathi Ferry John Lasky William Radaj
Geri Wilkinson
David Flanagan Ed Ledwidge Bill Ranguette
Jeffrey Wilson
Daniel Foth Harry Lee Eric Rasmussen
Steve Wilson
Jerry Frisch Doug Leslie Garon Reinke
Jill Wipfli
Marshall Gantzarow Linda Levenhagen Tim Rice
Missy Wittmann
Matt Gault Gene Lillge John Richardson
James Zdanowicz
Erik Gennerman Larry Lind Martin Rogan
Brian Gile Tom Linde John Rothschild
LeeAnn Glover Rose Lynch David SarbackerTHANK YOU!
JUNE 11-13, 2021
University Ridge Golf Course | Madison, WI
AMFAMCHAMPIONSHIP.COM
#AmFamChamp
www.AmFamChampionship.com
@AmFamChampionship
@AmFamChamp
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