JUKI Corporate Report 2018
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JUKI Corporate Report 2018
JUKI CORPORATION will celebrate its 80th anniversary of its founding on December 15, 2018.
We, sincerely, would like to express our appreciation for every ongoing support to our
customers, business partners, shareholders, community members, and other stakeholders.
In 1938, we were organized and started out as Tokyo Juki Manufacturers Association in Tokyo.
Even during the chaotic times after World War II, we could successfully begin developing,
manufacturing and selling household sewing machines and industrial sewing machines, by
means of making good use of our “manufacturing (Monodzukuri) capabilities and expertise
cultivated up to then.
While our road from foundation until this year (the 80th anniversary) was not smooth, we, as
the technology-oriented company, have adhered to consistently bringing innovative products
out into the world, by means of ascertaining and responding to the needs of customers.
At the current time, we have already organized system for globally rendering technical
services and supports, and we deliver products including industrial sewing machines,
household sewing machines, industrial equipment, and parts related thereto to customers
in more than 180 countries all over the world.
Now, while we have started the solution business for the purpose of enabling customers
to achieve further improvement to added-value at their factories by means of making good
use of ICT (Information Communication Technology), we are working for further expansions
of our business domain, and one example of such expansions is to develop group business
activities that support our customers’ manufacturing (Monodzukuri).
In the final stretch leading to our 80th anniversary, and later as we approach our centennial,
we embrace a new slogan: “GLOBAL & INNOVATIVE-Your solution partner-.” Centering on
the development of smart solutions, we aim for further growth as the company that offers
its customers both “peace of mind” and “good impression.”
Last but not least, please let me kindly solicit your further ongoing support in the days
and years ahead.
President
Akira Kiyohara
2 80th anniversary of JUKI: JUKI’s desires
80th anniversary of JUKI: JUKI’s desires 3
Progress towards JUKI’s approaching 80th anniversary
We at JUKI will be undertaking various projects in 2018, our 80th anniversary year, in a bid to convey our
appreciation to customers and reinforce our business foundations towards our upcoming next centennial.
80th anniversary logo
We will give back to customers and reshape the products and services in which we take the most
pride as a company with an 80-year history.
A catchphrase to express JUKI’s desires Design concept
JUKI’s newest catchphrase, “To become a chosen solution Our Ribbon motif expresses our faithful ties with customers.
partner,” expresses the key JUKI concepts “Global” and The gradation from blue to green expresses our consideration
“Innovative.” JUKI pursues two desires under its Medium-term to the environment and respect for our surroundings.
Management Plan for fiscal 2017 to 2022. The first is a vision
of what JUKI should be: “A company that continues to provide
high-quality products and services selected by customers.”
The second is a basic policy: “Reinforcing the creativity of
corporate value in solutions businesses.”
Details of our approach
Strengthening of
Showing gratitude to our customers, relationships
business partners and shareholders
Achieving the plan by Promoting global and
Strengthening
providing products and Reforming of innovative human
of capability to
services that contribute to employee resources development and
implement
boosting the awareness and organization building to lay
Middle-term
competitiveness of corporate culture the foundation for becoming
Management Plan a 100-year-old company
our customers
4 80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary
Strengthening of relationships
1
Publicizing “JUKI's 80th anniversary” through exhibitions and
private exhibitions
2 Thank-you party (every sales company)
3 Thank-you tour (every sales company)
4
Company website renewal and creation of the
80th anniversary special website 1 ublicizing the 80th anniversary at
P 2 T hank-you party for customers (elec-
exhibitions (household sewing machines) tronics assembly systems)
5 General meeting of shareholders
6 Association of retirees and Reunion of retirees
7
Summer Evening Festival, Autumn (Fall) Harvest Festival,
and In-house get-together
8 Publication of the 80th anniversary leaflet
9 Renewal of the display space at the JUKI head office entrance 4 80th anniversary company website 9 Renewal of the display space at the
head office entrance
Strengthening of capability to implement Middle-term Management Plan
1
Setting up a demonstration line in a smart sewing factory
(at the OHTAWARA PLANT)
2
Setting up a “highly reliable SMT ” line
(at JUKI INDUSTRIAL EQUIPMENT TECHNOLOGY CORPORATION) 1 emonstration line in a smart sewing
D 2 “Highly reliable SMT” line
factory
3
The new JUKI History Museum and the showroom renewal
(at the OHTAWARA PLANT)
4 Creation of a JUKI 80th anniversary PR video
3 JUKI History Museum 4 JUKI 80th anniversary PR video
Reforming of employee awareness and corporate culture
Corporate slogan
Corporate philosophy Mind & Technology
1 Publishing of an 80th anniversary company history Concept of Value, Importance of Existence, Purpose
5S for management
Basic management policies All Employeess’ “Works of Rule”
Direction to Aim for
2
Systematically organizing the Corporate Philosophy, Employees’ Code of Conduct
Conduct Code, 5S for management, etc. Corporate Conduct Code
Basic Stance in Terms of
“Ten-Provisions”
Basic Stance in Terms of
Companies Engagement Activities Employees Engagement Activities
3 One JUKI project 2 S chematic of the
Medium-Term Management Plan
Business Plan Which is Based on
Corporate Philosophy and Corporate
Corporate Philosophy Basic Principle
and policies
4 Adoption of new groupware
5 Social events for people at the head office and factories
6 JUKI GLOBAL QUALITY MANAGEMENT FORUM 2018
7
Adoption of a company uniform
(by the head office and every domestic plant) 3 One JUKI project activities 7 New company uniform
80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary 5
Progress towards JUKI’s approaching 80th anniversary
Looking back at what has changed and what has not changed over the last 80 years, we reaffirm the spirit
of our business startup and pass our DNA heritage onward to the future.
What has not changed
Corporate slogan
The “JUKI” brand Mind & Technology
Upon the release of our first sewing machine Kenichi Yamaoka, the third president of JUKI,
back in 1947, when our corporate name was often used the phrase “mind and technology”
Tokyo JUKI Industrial Co., Ltd., we adopted the for the guidance of employees. We changed
Romanized spelling of the “JUKI” name. the phrase into our corporate slogan, “Mind &
Since then we have applied the “JUKI” name to Technology,” at the 50th anniversary of JUKI.
all of our products both domestic and overseas, We focus our energies into a commitment to
growing “JUKI” into a global brand year by year. communicate with customers, listen to
The “JUKI” name is proof of the “reliability” customers customer voices, and realize the technology we
expect in everything that we do and the pride of every espouse in our slogan.
member of the company.
Customer Creed Emphasis on quality
The attitude required under our Customer Creed is a Customers require JUKI products to operate stably
commitment to “settling the troubles our customers in every environment everywhere in the world.
face.” Many JUKI products are production goods Through various tests on durability, safety, etc.,
used in factories. We therefore work to solve we have maintained the “shipment of 100%
problems together with our customers by proposing good-quality products.” We have also carried
ongoing One Step Ahead solutions. Some are forward the “QC activity” we instituted 50 years
designed to ensure that our customer’s production ago and sustained it with our inherited “JGQMF in
lines never halt. Others assist customer efforts global-scale dimensions.”
to improve factory-wide productivity. The range
of solutions we propose continues to grow. JGQMF: Acronym standing for JUKI GLOBAL QUALITY MANAGEMENT FORUM
Integrating JUKI’s desires into Consciousness of
manufacturing (Monodzukuri) globalization
We continue striving to develop “world-first JUKI started exporting only after nine years in
mechanisms” as the main company driving the business, setting its sights on the “world” from
industry forward. Our development quests have the very beginning. Starting from the launch of a
materialized into an automatic thread trimmer sales company in Hong Kong in 1970, JUKI has
for industrial sewing machines, an automatic established sales bases around the world. Our
thread tension mechanism for household sewing sales activities are still expanding. As a global
machines, a modular concept for electronic company whose products have been used by
assembly systems, and much, much more. customers in more than 180 countries, we aim
We continue our quests to formulate innovative to become a company that can deliver peace of
proposals for the smart factory. mind and good impressions to customers.
6 80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary
What has changed
1938 2018
Business
bases 1 base 38 bases
+branch offices
and distributors
1941 2017
Number of
employees 653 6,658
* Including manufacturing temporary employees
1938 2017
Capital
stock 1,250
thousand yen
18,044,710 thousand yen
1948 2017
Net sales 3,200,000thousand yen
103,659,910 thousand yen
1966 2017
Ratio of
overseas
sales to total 7 % 83 %
net sales
1938 2018
Relocation
of the Chofu-shi, Tama-shi,
head office Tokyo Tokyo
80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary 7
Progress towards JUKI’s approaching 80th anniversary
We have summarized the progress of JUKI’s globalization and the expansion of its business “from Japan to
180 countries.” Let’s look back on the history of our innovative products and enduring commitment to
capturing customer needs as a company that has focused on being a “technology development specialist”
from the very beginning.
1940s 1950s 1960s 1970s 1980s
TOKYO JUKI INDUSTRIAL CO., LTD.
1938 1947 1953 1957 1961 1964 1970 1972 1981 1987
Machinery The first machine The company The company Manufacture and The company’s JUKI’s first A sales company The headquarters The company
manufactures in of the Household enters the wins the Imperial sale of electronic stock is listed on overseas sales (called JUKI (EU- of the Industrial enters a field of SMT
Tokyo invest to Sewing Machines Industrial Sewing Invention Award computer the First Section company (present ROPE) GMBH), Sewing Machines (Surface Mount
form “Tokyo Juki is completed. Machines market for the invention peripherals start. of the Tokyo Stock JUKI (HONG KONG) a stronghold in Business wins Technology) for an
Manufacturers (HA-1) and releases the of a single-axis Exchange. LTD.) is founded Europe is founded the Deming Industrial Equipment
Association.” first machine. rotational thread in Hong Kong. in West Germany. Prize (Deming Business. The man-
(DDW-II) take-up lever. Application Prize ufacturing and sales
for Division). of the first machine
starts.(KP-350)
1945 1971 1974 1982 1988
The manufacturing The “OHTAWARA A sales company A branch office The company name
of sewing PLANT,” a manu- (present JUKI of JUKI (HONG is changed to JUKI
machines is facturing plant AMERICA, INC.) KONG) LTD. CORPORATION.
permitted. for the Industrial is founded in the is founded in
Sewing Machines U.S. Singapore.
is completed in
Ohtawara-shi,
Tochigi
Prefecture.
History of household sewing machines
1947 1953 1959 1965 1968 1977 1978 1985 1988
HA-1 rotalix rotalix rotalix Knitting machine Frou Frou FLORA The Misin The Misin Sewing
HW-62B HZ-25 HZD-731 with simultaneous HZL-11 HZL-550 HZL-7000 HZL-8800
two-color knitting
device
K-811
History of industrial sewing machines
1953 1958 1964 1969 1979 1986 1987
Lockstitch sewing Big bartacking Safety stitch Lockstitch, Lockstitch button Automatic welt Juki Hanger Quick Response
machine sewing machine machine automatic thread sewing machine stitching machine System Sewing System
DDW-II LK-23 MO-357 trimmer sewing LK-982 APW-116 JHS-201 QRS
Overlock sewing machine
machine DDL-555-II
MO-352
History of electronics and electronic assembly systems
1964 1973 1976 1982 1988
Card puncher Card puncher Line printer Data entry device, Entry-level
H-163 H-1592 5240 Chinese character machine
key-to-floppy (introduction to
1860 machine learning)
KP-350
8 80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary
1990s 2000s 2010s
JUKI CORPORATION
1990 1995 1995 2000 2001 2005 2009 2013 2017
JUKI’s first overseas A company A company A wholly owned A fully owned An office controlling The company The company Three companies
factory is founded in controlling the sales manufacturing and manufacturing plant subsidiary the sales in Europe moves to the new makes the in Akita Prefecture
Shanghai, China jointly in Asia is founded procuring the parts for the Industrial controlling is founded in company building department are integrated into
with another company. in Singapore. for the industrial Sewing Machines a Chinese area is Poland. (JUKI built in Tsurumaki, for Industrial Equip- a company called
(SHANGHAI JUKI (Present JUKI sewing machines is founded in founded. CENTRAL EUROPE Tama-shi, Tokyo. ment independent “JUKI INDUSTRIAL
SEWING MACHINE CO., SINGAPORE PTE. is founded in China Shanghai, China. (JUKI (CHINA) SP.ZO.O) (December) and founds JUKI EQUIPMENT
LTD., a manufacturing LTD.) (present (JUKI (SHANGHAI) CO., LTD.) AUTOMATION TECHNOLOGY
plant for the household JUKI (NINGBO) INDUSTRIAL CO., SYSTEMS CORPORATION”
sewing machines) PRECISION Co., Ltd.) LTD.) CORPORATION.
2014
JUKI AUTOMATION
SYSTEMS CORPO-
RATION merges
with the business
department for
1994 1995 1997 SMT Equipment of
A sales company is A manufacturing The company wins SONY EMCS.
founded in China. plant for the an award from the
(TOKYO JUKI industrial sewing Japan Society for
INTERNATIONAL machines is founded the Promotion of 2015
TRADE (SHANGHAI) in Langfang, Machine Industry Manufacturing
CO., LTD.) China jointly with for the development capabilities of
another company. of a “bobbin manufacturing
(JUKI XINXING thread automatic plants in both Japan
1995 and Vietnam are
INDUSTRIAL CO., LTD.) feeder” used for the
A parts factory combined to start the
Industrial Sewing
for the industrial business for the JUKI
Machines. JUKI (VIETNAM) CO., LTD.
sewing machines is group companies.
founded in Vietnam. JUKI INDUSTRIAL EQUIPMENT
(Present JUKI SUZUTAMI PRECISION
TECHNOLOGY CORPORATION
JUKI AIZU CORPORATION
(VIETNAM) CO., LTD.) INDUSTRY CO., LTD.
JUKI CORPORATION OHTAWARA PLANT
JUKI MATSUE
JUKI CORPORATION
CORPORATION
(HEAD OFFICE)(Management)
JUKI HIROSHIMA JUKI METAL
CORPORATION CORPORATION
1990 1993 1997 2001 2003 2009 2013 2015 2017
SPUR 90 ALLOWNE jupre jureve Computer Sewing Overlock with Exceed Quilt & Pro Easy Threader LONG ARM Computer Sewing
TL-90 HZL-008 HZL-009 HZL-010 Machine Chainstitch Special MO-1000 QUILTING MACHINE Machine
HZL-E60 & Coverstitch HZL-F600 frame type HZL-DX7
MO-735 TL-2200QVP
1995 1996 2000 2003 2004 2007 2010 2016 2017
Automatic welt Single-thread, Dry-head, Dry-head, electron- Dry-head overlock Single-thread, Automatic welt 1-needle, belt loop Digital, lockstitch, 1-needle, CNC
sewing machine chainstitch, button lockstitch, ic, single-thread, sewing machine chainstitch, but- stitching machine setting sewing automatic thread sewing machine
APW-296 sewing machine automatic thread chainstitch button MO-6100D ton-neck-wrapping (a diagonal machine trimmer sewing AMS-251
with a fraying trimmer sewing sewing machine sewing machine pocket type) AB-1351 machine
prevention function machine MB-1800S AMB-289 APW-896 DDL-9000C
MB-377 DDL-5700N-7
1992 1994 1997 2000 2004 2008 2011 2013 2014 2017
Large-size Semi-automatic High-speed High-speed High-speed High-speed Post-process High-speed Automated High-speed smart
general-purpose screen printer chip mounter chip mounter modular mounter modular mounter mounter multi-task compact modular warehouse modular mounter
machine KS-180 KE-750 KE-2010 FX-1 FX-3 platform mounter intelligent storage RS-1
KC-810 High-speed High-speed JM-10 RX-7 management
general-purpose general-purpose system
mounter mounter ISM2000
KE-760 KE-2020
80th anniversary of JUKI: Progress towards JUKI’s approaching 80th anniversary 9
Business domains
CONTENTS Ratio of net sales by business
80th anniversary of JUKI JUKI has been supporting the manufacturing (Monodzukuri) sectors
in the world with advanced technology and valuable technology
• JUKI’s desires .................................. 2
for mainly its flagship sewing machinery business.
• Progress towards JUKI's
approaching 80th anniversary.... 4 Industrial
Others
Products &
What is JUKI? Systems 0.3%
• Business domains .......................... 10 Business
324
• Products made using 33.1% million yen
JUKI products ................................. 12
34,280 Net sales
• Interview with the president ......... 14
103,659
million yen
• The creation of JUKI’s Sewing
Corporate Value ........................... 20 million yen Machinery
FY 2017
& Systems
JUKI’s businesses Business
Sewing Machinery &
Systems Business
66.6%
• Industrial Sewing Machinery
69,055
million yen
Business .......................................... 22
• Household Sewing Machinery
Business .......................................... 26
Industrial Products &
Systems Business Ratio of net sales by area
• Electronic Assembly Systems JUKI has won strong support from customers all over the world by
Business .......................................... 28 operating a sale and service network in about 180 countries.
• Group Business .............................. 32
Europe Others
• Customer Support Business ......... 34
10% 2%
JUKI’s value creation
• Technological development
10,909 1,686
million yen million yen
capacity ......................................... 36
Americas
• Production capacity ..................... 38 Net sales Asia
12%
• Relationship with
stakeholders .................................. 40 13,037 103,659 36%
million yen
• Approach to million yen
FY 2017
37,269
the environment ............................ 46 Japan
million yen
• Corporate governance ............... 50
17% China
Data sections 17,263 23%
• Financial data ............................... 52 million yen
• JUKI’s global bases ....................... 56
23,493
million yen
• Company outline and
stock information .......................... 58
10 What is JUKI?: Business domainsTo spur innovation for customers all over the world, JUKI offers
JUKI Smart Solutions
Sewing Machinery & Systems Business
This business supports “stitches” of all types by supplying more than 2,000 sewing machine models and systems for
customers at every level, from professionals to hobbyists.
What is JUKI?
Industrial Sewing Machinery Business Household Sewing Machinery Business
A world-leading business A business that provides
driving the sewing products to stimulate the
machinery business creativity of home sewers
This business helps customers build the most suitable sewing This business supports comfortable sewing lives by combining
factories equipped with the world’s top-selling industrial appealing product features with industrial sewing machine
sewing machines integrated with automation equipment, performance. The business also holds various workshops to
IT systems, and more. The business also helps customers support hobbyists in wide-ranging fields.
improve productivity, save manpower, and deskill their
production lines by offering optimal line solution proposals.
Industrial Products & Systems Business
This business supports customers’ production factories by providing products, systems, development capacity and
manufacturing capacity while utilizing “manufacturing (Monodzukuri) capabilities” developed over many years.
Electronic Assembly Systems Business Customer Support Business
A business that provides A business that provides
total solutions to repair support and parts
support circuit boards supply for JUKI products
manufacturing factories around the world
This business responds to diversified production needs This business supplies consumables and spare parts for in-
by proposing line solutions in pursuit of productivity dustrial sewing machines used in 180 countries, in addition
and efficiency focused on SMT (Surface Mounting to electronic assembly systems and after-sales services to
Technology) equipment for electronic circuit boards help customers use their JUKI products in more efficient
production systems or related products such as printing and streamlined environments.
machines and inspection machines.
Group Business
Group Business Sleep Buster Data Entry System
(contracted development and
manufacturing business)
Supporting the Supporting the
A business that supports driver's safe run data entry
manufacturing companies professionals
through the collective strengths
of “people, equipment,
methods, and materials” This business promotes This business provides well-de-
This business makes arrangements to conventionalization of safe driving signed data entry systems to
contract with manufacturing companies with peace of mind using a device to support the information process-
for the development, manufacturing, collect drowsy driving data and alert ing industry in its work to process
machining, etc. of various products using drivers to drowsy driving dangers. voluminous data. The business
the know-how in development, design, The business also helps reduce traffic also responds to the needs of
production, and production control that accidents by reducing overwork data-intensive industries such as life
JUKI group companies have. driving by driving professionals. insurance companies and banks.
What is JUKI?: Business domains 11Products made using JUKI products
JUKI machines and systems make everyday products
the public knows.
Products made using Industrial Sewing Machines
Products made using Household Sewing Machines
Products made using Electronic Assembly Systems
Products involved in the Group Business
Spacesuits
LED lighting
Air conditioners
Personal computers Hats
Smartphones Golf bags
Multifunction machines
Routers
Neckties
Sportswear
Dress shirts
Business bags Knitwear
Suits
Sports shoes
Leather shoes
CT scans
Artificial joints
Traffic lights Seatbelts
Car navigation systems Car seats
Air bags
Boards for in-car devices
Digital cameras Reusable shopping bags
Baby strollers
12 What is JUKI?: Products made using JUKI productsDresses
Innerwear
Blouses
What is JUKI?
Swimwear
Children’s wear
Children’s wear
School bags
Jeans
School lunch bags
Carrier bags
Sleep busters
Audio products
Tablets
Handbags
Skirts
Quilts
Cushions
Refrigerators
Liquid crystal display TVs Sofas
Washing machines
Rice cookers
Recorders
Videogames Microwave ovens
Vacuum cleaners
What is JUKI?: Products made using JUKI products 13Akira Kiyohara
JUKI CORPORATION
President
14 What is JUKI?: Interview with the presidentInterview with the president
Embracing the trend of innovation to answer the business
challenges of customers all over the world by offering smart
line solutions
In fiscal 2017, the first year of the “Value up 2022” Medium-term Management Plan, we achieved
year-on-year increases in both sales and profits, building momentum to the achievement of the plan.
Five young JUKI employees interviewed president Kiyohara about JUKI’s current approaches and
mid- and long-term growth strategies.
What is JUKI?
◯Interviewers
Thoughts on the “Smart & Connected” concept
focused on workstyle reforms and a transformation
of global manufacturing (Monodzukuri)
―JUKI achieved year-on-year increases in both sales profit-oriented management. I believe that the year
and profits on a consolidated basis in fiscal 2017. What was meaningful.
do you think about the JUKI’s business performance As our second approach, we “redefined” JUKI’s businesses.
and approaches over the past year? The circumstances surrounding the manufacturing
industry are changing from day to day. Innovations
Sales and profit both climbed in fiscal 2017, with net sales such as IoT and ICT are fundamentally altering the
of 103.7 billion yen, ordinary income of 7.8 billion yen, way the manufacturing industry operates. Adapting
and current net profit of 5.6 billion yen. Most important, to the trends of the times and its own commitment to
ordinary income and current net profit both saw offering total solutions to customers, JUKI reorganized
significant gains compared to the previous fiscal year. its business segments into “Sewing Machinery &
One of our approaches in fiscal 2017 was to focus on Systems Business” and “Industrial Products & Systems
“profit-oriented management” for the year. The electronic Business” in fiscal 2017.
assembly systems business division was in the red and In addition to reforming customer production lines
sales of sewing machinery were poor in the previous for better line balance and proposing the introduction
fiscal year. We promoted structural reforms and reduced of automatic machines into lines such as sewing and
fixed costs in the electronic assembly systems business SMT lines, we are attempting to differentiate JUKI from
division, thereby achieving significant improvements in other companies by offering high value-added solutions
both sales and profits. We also actively expanded high within a holistic system where works-in-progress are
value-added devices, including our new mounters automatically transported between sewing machines,
and labor-saving equipment, to bring us closer to the mounters, and other equipment. JUKI’s wider lineups
establishment of a smart factory for customers. This, I of products compared to other companies helps to
think, was one of our great achievements for the year. achieve this differentiation.
Turning to group business focused on contracted We offer a high value-added line solution that truly
processing, we also worked to expand sales by harnessing benefits customers who seek improved productivity
the manufacturing (Monodzukuri) capabilities of our and workability. Our line solution creates added-value
domestic and overseas manufacturing group companies in JUKI products and services and expands JUKI’s future
and extending our network of cooperating companies. customer base. JUKI’s mission is to continue offering
Net sales surpassed the big 10 billion yen threshold for smart line solutions to business challenges faced by
the first time as a result. customers in many fields of business.
In the sewing machinery business, transactions with
major customers expanded in high-end markets in
Europe, America, China, and other areas. Through
our efforts in expanding the sales of high value-added
products, profit grew 38% over the previous fiscal year.
We pulled off many credible achievements through
What is JUKI?: Interview with the president 15Representative
director and
Yuichiro Hirosawa, Yuki Okada, President,
Joined in 2012 Joined in 2013 Akira Kiyohara
―What business challenges have become clearer 2020 Vision
after fiscal 2017?
Regrettably, the sales of our Sewing Machinery &
Systems Business Unit have edged downward. Hard To be an enterprise
times persisted in the middle market in Asia because
of tougher competition against Chinese rivals. JUKI
that consistently provides
products are known for their high quality, but the prices customer-preferred,
we ask for them are generally higher than what our high-quality systems,
competitors offer. I also see a mismatch between local
needs and the functions of the products we provide. products and services
In fiscal 2017, the performance of electronic assembly Let’s impress customers by,
systems business and group business increased thanks
and have customers relied on
to the acquisition of new customers. In a similar fashion,
JUKI Group’s activities, systems,
the Sewing Machinery & Systems Business Unit needs
products and services!!
to acquire new customers by implementing business
strategies in line with the market needs.
―Fiscal 2017 was the first year of the Medium-Term
Management Plan “Value up 2022.” Would you tell us
again the goals that JUKI pursues?
JUKI adopted the of becoming “a
manufacturing (Monodzukuri) company that enhances
corporate value together with customers through products
and services.” We launched our approach toward realizing
the vision activities in fiscal 2017. For the first three
years from fiscal 2017 to 2019, our vision for fiscal
2019 is to become “a company that continues to
provide high-quality products and services selected
by customers.” The vision sets numerical targets for
the future JUKI from the three viewpoints of growth,
profitability, and stability.
Our goal is to expand sales by more than 9% every year
from the growth aspect, record an ordinary income ratio
of 6% in fiscal 2019 from the profitability aspect, and record
an equity ratio of more than 30% from the stability aspect.
Although our consolidated net sales went slightly under
our target in fiscal 2017, increasing by only 6.1% over the
previous fiscal year, we recorded an ordinary income
ratio of 7.6% . We made fairly good progress toward
attaining our planned goal last year.
16 What is JUKI?: Interview with the presidentWhat
What is JUKI?
JUKI?
Miki Sugita, Yoichiro Tachibana, Kei Saotome,
Joined in 2015 Joined in 2011 Joined in 2011
―The second year of the Medium-term Management With regard to overseas factories, we have also seen
Plan has started. What was the intention behind adding that the environmental regulations become stricter every
the policy to “Implement Health Management and year. Every factory needs to clear the stipulated level at
Environmental Management” to the “Conduct Code” in all times. To respond to these societal demands, we have
the Medium-term Management Plan for the upcoming dared to inject principles of environmental management
three years (fiscal 2018 to 2020)? into our Medium-term Management Plan, declaring that
JUKI is a company that preserves the earth’s environment
The JUKI Group set the concepts of “Innovative and and contributes to society.
Active” as basic management policies. In order for JUKI
to grow sustainably, the mental and physical health of ―JUKI added the strategy of “creating a future
every employee is essential. To manifest these business customer base through market development” to the
commitments both at home and abroad, we announced “business strategy” under the Five Basic Policies in the
the Health Management Declaration in September Medium-term Management Plan, increasing the number
2017. Let me stress that the declaration is based on of basic policies to six. What was the purpose behind this?
a recommendation made by the “One JUKI project”
implemented by young JUKI employee participants. I feel We must develop and cultivate new business domains and
safe in the knowledge that young employees are active and expand our customer base. The policy of “creating a future
making proposals with interest in the future path of JUKI. customer base through market development” was added
Concerning the environment, we have set goals for to the Basic Policies in the Medium-term Management
waste reduction, energy saving, the effective use of Plan to facilitate the growth we require in the future.
resources, green procurement, etc. every year based The specific targets of the electronic assembly systems
on the “JUKI environmental policies.” From a regulatory business are applied to LEDs and vehicle-related products.
standpoint, China set a recent example by establishing LED lights have been widely adopted since they were
goals for the reduction of fine particulate matter (PM2.5). introduced as replacements to conventional incandescent
Every company in China is required to further strengthen lights. We expect a full-scale transition to LEDs from now on in
efforts to reduce its environmental load. both China and India, two countries with huge populations.
2018-2020 Middle-Term Management Plan Conduct Code
1 Never halt customer production lines
anywhere in the world 2 Stick to achieving the goal
(Never give up)
Comply with the “5S for management”
3 and the “JUKI Group Employee Code of
Conduct - 10 Articles”
4 Implement health management
and environmental managemen added
“Health Management • Expand business performance by improving productivity
Declaration” of • Implement health management that reinforces policies Good balance
September 2017 focused on improved employee health and health maintenance
What is JUKI?: Interview with the president 17To respond this market expansion, we plan to focus on work style of every employee.
products such as the mounters used for LEDs. The concept of “Smart & Connected” also becomes
Moreover, the importance of vehicle-related products important when our sales people make proposals to
is on the rise as a market closely linked with JUKI’s customers. Before works-in-progress reach the sewing
businesses of car seat sewing and the various printed line of the customer’s factory, they pass through a
circuit boards used for electrical equipment, etc. pre-process of cutting into parts. Many customers also
In the automotive industry, the next generation send their products through post-processes covering
technologies for electric vehicles (EVs) and self-driving, the inspection of parts, etc. Our next step to contribute
etc. are rapidly advancing. We see a certain expansion the realization of a smart factory for the customer is to
of domains where JUKI can contribute. propose labor-saving and productivity-improvement
In the sewing machinery business, we are ensuring JUKI’s solutions for the whole production line, including the
future growth by aggressively devoting management cutting and inspection processes.
resources to expanding JUKI’s customer base in the
promising middle markets of Asia, Africa, and elsewhere. ―What can you tell us about the business environment
and JUKI’s approaches to its businesses in fiscal 2018?
―Would you explain the meaning of “making the
process Smart and Connected,” the concept added I forecast that the global economy in fiscal 2018
to the “system strategy” in JUKI’s Medium-term will grow at a moderate pace. I also anticipate that
Management Plan? technological innovations such as IoT and AI will
permeate industry, compelling more customers to
I think that the smart (with smart tools and methods) and adopt comprehensive approaches toward improved
connected (through lateral cooperation and horizontal productivity. As the cellular phone continues evolving
development) framework of business management and from a “tangible good (product)” mainly used as a
smart and connected structure of business operations will telephone to a smart “intangible good” (service) useful
be essential in the age to come. Within the company, for shopping online, etc., I am convinced that the shift
for example, the development, production, sales, from "products" to “services” will accelerate. This trend
administration, and other divisions have pursued is bringing us big business opportunities. On the other
optimization individually so far. In the manufacturing hand, we must also be prepared for the possibility that
industry in particular, the conventional process ingrained our business performance will change due to external
in the culture is to hand a job over to the next process factors such an economic slowdown in emerging
only after all tasks at hand are done. In order to evolve countries or fluctuations in foreign exchange rates.
the management structure, we must strive for total We need to accurately monitor the changes in the business
optimization not only by refining a highly developed environment and push forward in our work to expand
regime for product supply chain management, but also our businesses and strengthen our earning capacity.
by achieving organic cooperation among jobs in different First, in the industrial sewing machines business, we would
divisions. Every employee needs to use smart tools to like to begin acquiring new customers in uncultivated
focus his or her working approach more closely into the markets and areas mainly in emerging countries. We
work at hand based on an understanding of the whole would like our most suitable base and personnel to take
process. High added value can only be attached to charge of and develop the markets in question. Turning to
work by speeding up the work or conducting meticulous our sales activities, we would like to put all our energy into
analyses, in addition to performing the work thoroughly. In an expansion of business domains encompassing all parts
my opinion, high productivity follows from the individual of the sewing line, from the pre-process to post-process.
2018-2020 Middle-Term Management Plan Basic Policies
Business strategies Organizational Strategies
1 Strengthening our value-creation
capabilities through solutions sales 4 Developing globally competent and innovative
personnel and deploying them to fulfill our visions
2 Building future customer base
through developing the market added 5 Constructing a smart business foundation
(Introduce Smart & Connected processes) added
3 Creating new business categories and reinforcing
them effective in or looking toward the future 6 Building capital through strengthening
our financial structure
18 What is JUKI?: Interview with the presidentWhat is JUKI?
With regard to household sewing machines, the very first I would like to extend my sincere gratitude to all those
of JUKI’s businesses, we would like to continue investing who have nurtured the JUKI brand and supported us
more effort into the adoption of technologies transferred under the many different conditions we have faced.
in from our industrial sewing machine business. In order To maintain our steady growth toward our 90th and
to utilize the high quality, high functionality, and other 100th anniversaries, it will be vital to promote advance
advantages of JUKI products, we intend to expand sales investments by looking toward the future and every
while placing a special focus on our heavy users. aspect of business management. We will also continue
In the electronic assembly systems business, JUKI has investing in strategic developments to create new
been expanding its business domains encompassing all products and technologies, invest in IT to advance the
stages of line production from the pre-process to post- globalization of our management division, and focus
process. Going forward, we are now thinking about our energy into creating the structures needed in a
integrating our advanced, innovative technologies high-value added operation system and work style.
into actual services based on information from the As the JUKI president, it is my responsibility to take the
machines, designing all equipment we deliver for lead in transforming JUKI into a “smart” company and
24/7 operation, performing remote maintenance and realizing the outcomes expressed in our 80th anniversary
preventive care using AI, and so on. catchphrase (slogan), “To become a chosen solution
For our group business, we would like to develop the partner,” together with all of JUKI’s employees.
markets for inspection equipment, medical devices,
robot-related equipment, etc. as key business areas ―Finally, would you tell us what you expect from
and strive for net sales of 15 billion yen in three years’ JUKI’s employees?
time. We intend to grow this business field into the third
pillar of our businesses by commercializing our original JUKI’s biggest asset is its employees.
manufacturing technologies and products and Nurturing the young JUKI employees who are to bear
offering comprehensive contracted services covering the challenges of the next generation is the most
all phases from design to assembly. important business challenge by far. We would like to
For our customer service business, we are maintaining continue offering support using various tools such as
our efforts to promptly supply parts to customers all language training, self-enlightenment programs, and
over the world while taking new steps to expand direct e-learning to give an extra boost to every young JUKI
transactions via the JUKI website. Using the abundant employee. In addition to further expanding the “One
data accumulated through our previous parts JUKI project” and other systems to internalize the voices
transactions, we will establish an efficient supply system of JUKI’s young people in business management, we
according to the usage and useful life of every JUKI would like to advance reform as an open company
part while making additional efforts to automate our where employees of every age and rank can freely
parts center operations. offer proposals in their daily work.
I am also keeping an eye on the performance of our The human resources we enhance and foster are not
Innovation Promotion Department established in January limited to the younger JUKI employees. By reshaping
2018. We expect this department to unearth practical our personnel policy and investing in human resource
JUKI innovations, bring new perspective to the company, that can support all members of the JUKI Group, from
and nurture our innovative corporate culture in general. veteran employees to factory workers, sales company
employees, national staff at overseas bases, etc., we
―JUKI will reach its 80th anniversary on December 15 are determined to strive for the continuous growth of
of this year. What are your thoughts on this milestone? JUKI and the attainment of maximum corporate value.
Through these approaches, I would like every
JUKI has traveled the road for 80 years with cordial employee to reform his or her current work style, raise
support from customers, suppliers, shareholders and productivity, and perform work with high added value.
community members, not to mention the hard work of Let's work together toward JUKI’s goals.
its employees. On the occasion of the 80th anniversary,
What is JUKI?: Interview with the president 19Flow for the creation of JUKI’s Corporate Value (Business model)
JUKI has worked to create corporate value for its stakeholders–customers, suppliers, employees,
shareholders, investors, and society–by stressing three “management policies.”
JUKI’s growth cycle strengthens the company as an innovative and active company and
further enhances the creation of JUKI’s corporate value.
JUKI’s businesses
Techn
es s u pp i c a l
al or
t
S
Industrial Sewing Household Sewing Electronic Assembly
P r o d P.38
Machinery Business Machinery Business Systems Business
P.22 P.26 P.28
uc
A key JUKI business that A business that supports A business that supports
on
en
t
ti
plays a role in all types of a comfortable sewing the world’s electronic
D evelop m sewing around the world life for customers of all industry with a focus on
P.36
(clothes, shoes, bags, types, from hobbyists to SMT equipment
sofas, etc.) professionals
JUKI’s three
“management policies”
Solid business
foundations
Expand high-margin
business areas
Quality for Brand Value Develop/increase
new customers
Innovative and
Innovative and Active
Strengthening
product
competitiveness
Develop increasingly
Global Management high value-added
Approach products and services
Develop and produce
competitive products
20 What is JUKI?: The creation of JUKI’s Corporate ValueCreating corporate value
for stakeholders
What is JUKI?
Customers
P.40
Group Business Customer Support Contributing to improved
P.32 Business competitiveness
A business that aims at P.34 Proposing total solutions
new value creation by A business that provides Global support and more
combining the high-level repair support and
technological capacities parts supply for JUKI
of the domestic products being used in
manufacturing companies 180 countries
in the JUKI Group
Suppliers
P.42
Co-existence and
co-prosperity
Creating relationships that
promote mutual develo-
pment through friendly
competition and more
Improving
earning Shareholders and investors
capacity P.42
Improving financial standing
Create smart Improving shareholder value
Stable dividends and more
business foundations
Reduce product costs
Reinforce financial
foundations
Society
P.43
Exchanges with the local community
active company Respect for other cultures
and contribution to local
development
Approaches to environ-
mental issues and more
Expanding
growth
investment Employees
Invest positively in P.44
advanced development Active organizational
climate
Invest capital to realize Improving the
truly “smart” production satisfaction of
facilities employees and others
Invest in personnel
development
What is JUKI?: The creation of JUKI’s Corporate Value 21JUKI’s businesses
INDUSTRIAL
SEWING
MACHINERY
BUSINESS
Manufacturing and sales bases for
Industrial Sewing Machines
JUKI CENTRAL EUROPE SP.ZO.O. Major manufacturing bases
Major sale bases
JUKI XINXING INDUSTRY CO., LTD.
JUKI (CHINA) CO., LTD. JUKI CORPORATION OHTAWARA PLANT
JUKI (SHANGHAI) INDUSTRIAL CO.,LTD JUKI SALES (JAPAN) CORPORATION
JUKI MACHINERY BANGLADESH LTD. JUKI MATSUE CORPORATION
JUKI (HONG KONG) LTD. JUKI AMERICA, INC.
JUKI INDIA PVT.LTD.
JUKI SINGAPORE PTE. LTD. JUKI MACHINERY VIETNAM CO.,LTD.
JUKI (VIETNAM) CO., LTD.
22 JUKI’s businesses:
businesses :Industrial
IndustrialSewing
SewingMachinery
MachineryBusiness
BusinessA “No. 1 world share” business that supports a sewing
industry with a network covering customers in 180 countries
JUKI’s industrial sewing machines widely support Customer Solutions
the global sewing industry by “stitching” products
in all sewing fields, from maison brand products 1. Setting up a production line under one brand
that propose the most advanced trends to casual JUKI’s lineup of industrial sewing machines consists of
about 2,000 models. A wide variety of sewing machines—
apparel products, sporting goods, and car seats.
machines for cloth, knitwear, and non-apparel and
The sewing line can be set up with a wide range
automatic machines capable of handling two or more
of lineups under a single brand focused on sewing processes—are available
machines designed to provide exclusive stitches Cloth Non-apparel
to suit the sewing material
such as a straight stitches, zigzag stitches, and and purpose. JUKI makes line
button sewing. JUKI’s digital sewing machines solution proposals that achieve
maximum performance with a
can respond actively to changes in sewing items Knitwear Automatic
wide range of lineups in pursuit machine
and materials. JUKI’s automatic machine sewing of sewing quality, deskilling,
machines handle two or more processes with and productivity.
a single switch. An IoT based system capable
JUKI’s businesses
of per forming high-level factory management 2. Building a smart factory according to each
connects all of the machines in a network. customer’s needs
JUKI meets customer demands by proposing line In addition to the rich lineups, automated systems with
solutions to overcome production challenges using robots to complement manual work are available. By
connecting sewing machines in a network, the operating
innovative, high-precision technologies under the
status of individual machines can be assessed in real time
“Smart Solutions” slogan. and production control can be remotely monitored. JUKI
pursues the "mass customization" of its customers and
achieves smart factories by offering suitable products and
systems as line solutions.
3. Offering peace of mind through stable quality
and support
Using rich experience backed by active results for more
than 50 years, JUKI arranges a professional group to
accurately solve miscellaneous problems at customer
factories in different parts of the world. JUKI also
supports its customers with unparalleled customer
services such as technical
guidance, seminars,
consultations on productivity
improvement, and real-time
responses to production
troubles at factories
where stable quality and
productivity are required.
Products
Direct-drive, high-speed, Semi-dry-head,Cylinder-bed, Semi-dry-head, high-speed, 1-needle CNC sewing
lockstitch sewing system with Bottom Coverstitch Machine overall feedhorizontal big bobbin, machine
automatic thread trimmer thread trimmer sewing system
DDL-9000C MF-7900D LU-2828V-7 AMS-251
JUKI’s businesses: Industrial Sewing Machinery Business 23Industrial Sewing Machinery Business
To evolve the customer’s sewing business by offering
advanced technology, JUKI does the following:
JUKI advances its activities to create the most Smart Sewing Factory
suitable factories by making innovative ef forts
to solve the various problems a customer faces proposed by JUKI
through the further evolution and systemization of
products and IoT.
Problems customers face
Order
received
Sales rep
EASY Clients
Productivity Manpower Deskilling
improvement saving
Material
warehouse Sample room Cutting
Acceptance of Ordering of sample Pattern making,
Quality fabrics & auxiliary materials, inspection, grading, spreading,
materials, inspection process analysis cutting, sorting
Pleasant working Improvement Space-saving
environment of quality
upplying products made outside
S
sewing processes
A printer, a transcription
machine, an automatic
cutting machine, and Digital sewing machines Automatic machines
a solvent welding
machine used in a pre-
These sewing machines Many lineups of JUKI sewing
process are supplied.
are capable of digitalizing machines make multiple
A one-stop line solution
“seam” adjustment processes fully automatic
becomes available by functions and memorizing for manual sewing, cutting
connecting to printing, them numerically. The data work with scissors, bends of
cutting, and sewing. after adjustment can be fabric, shirring, etc.
memorized in tablets Productivity improvement
running a dedicated app and deskilling can be
(application program) and performed by using sewing
transferred to other sewing machines programmed to
Smart Factory proposed by JUKI machines. The sharing automatically sew memorized
and management of stitch sewing patterns as soon as
Productivity improvement, manpower saving, deskilling,
data become easy enough the cloth is set or sewing
pleasant working environment, improvement of to stabilize qualit y on machines that cut, sew, and
quality, and space-saving are achieved using a robot a global basis. bend a cloth automatically.
that complements manual work, in addition to large
numbers of automatic sewing machines configured to
handle two or more processes (mainly digital sewing
machines that can respond actively to changes in
a sewing item, material, etc.). A system capable
of performing high-level factory management is
commercialized using IoT and connected devices in
a production factory network. JUKI achieves Smart
Factories that meets customer needs by producing
and arranging line components such as digital sewing
systems, automatic machines, and production
management systems.
24 JUKI’s businesses: Industrial Sewing Machinery BusinessData accumulation
Cloud
Sewing
DB
Sewing companies
factories
Process
Customers Quality Inventory
control
DB DB DB
DB
Group’s sewing factories
JUKI’s businesses
Finishing process Product warehouse
Sewing lines
Inspection, Finished
packaging products
Production process analysis, coordination,
facility arrangement, layout revisions
Delivery
AGV
Sewing by robot Automated sewing Sewing management
management system system software
software
Heavy needlework and Equipment data such as operation information on individual sewing
(Automated guided vehicle, AGV)
wide and cubic sewing machines is visualized in real time, analyzed by networking the
areas translate into hard This vehicle automates sewing machines, and used to plot out production improvements.
labor for operators and zero transportation work in a sewing Digital sewing machines in a lineup can realize two-way
tolerance for operators with factory that depended formerly communication and download control information on stitches to a
low sewing skills. Robotic on people. Parts (clothes) after sewing machine. Support content using “information” on presage
sewing technology can be cutting, needlework in process, management, traceability, etc. will increase in the future.
deployed by attaching a finished products, etc. are
sewing machine onto a automatically transpor ted
robot arm or sewing a design between processes.By arranging Digital Connection with a network
stitch on the instrument simultaneous transport synched sewing
panel of an automobile (synchronized) with the machines
using a 3D CAD system. production system, JUKI can Server
build a system that delivers Existing
products “when they are sewing
required,”“to the required place,” machines
“in only the required quantity.”
Understanding Enabling
Improving
the production production
activities
situation analysis
JUKI’s businesses: Industrial Sewing Machinery Business 25JUKI’s businesses
HOUSEHOLD
SEWING
MACHINERY
BUSINESS
To create new pleasure together with a pro-hobbyist
customer (Home Sewer) using a sewing machine that
supports creativity, JUKI does the following:
As a comprehensive manufacturer of household
sewing machines, JUKI develops and sells products
adopting high-precision technologies originally
developed for industrial sewing machines. The rich
selection of products, high-quality stitches, and
the friendly operability attract a wide range of
customers from beginners to professionals. JUKI will
continue its customer-oriented business expansion
to provide customers with the enjoyment of full-
scale sewing.
Products
Full-size, Computerized Sewing 2-Needle, 4-Thread Overlock Straight line Sewing Machine Long arm
Machine with Advanced Features Machine with Differential feed for Professional Use Quilting Machine
HZL-DX7 MO-114D TL-2200QVP Mini TL-2200QVP
26 JUKI’s businesses: Household Sewing Machinery BusinessCustomer Solutions
1. Providing reliable products and technologies
Sticking to a “seam” as the essence of a sewing machine,
a “stitch” one notch above is offered. The machines not
only stitch heavy-weight materials and multi-layered
sections of materials, but also change small needle
baselines and adjust seam lengths and stitch swing width
smoothly and easily along the way. “Quilt” work with
designed seams is also finished beautifully.
2. Holding a workshop to share the pleasures of
sewing and sewing machine operation
JUKI runs workshops all over the world to familiarize
customers with sewing machine functions, operation
techniques, and the pleasures of sewing articles such as
swagger bags, small articles, and quilts. The hobbyist’s
JUKI’s businesses
world of machine sewing is extended using high-utility
functions only offered by JUKI.
3. Providing sales and technical support
covering the world
Our customers are supported by a global sales and
technical network for industrial sewing machines. JUKI
holds various workshops on sewing machine mechanisms,
techniques to achieve beautiful seams, and methods to
use and maintain products to offer “peace of mind.”
TOPICS
Participation in the 17th Tokyo International Increasing our dispatch of information and promoting
Great Quilt Festival 2018 community activities
Over 210,000 visitors came to the “Tokyo Great JUKI provided links to its Facebook page and YouTube
International Quilt Festival,” one of the world’s largest quilt channel on the JUKI household sewing machine website.
exhibitions, in February of this year. Then we started posting on Instagram, in December of
JUKI demonstrated three models at the JUKI booth, 2017. We are increasing the dispatch of information that
including the TL-2200QVP Long-arm Quilting Machine resonates more with our customers.
presented by Ms. Felisa Nakazawa. The company also held Working out of the showroom at the head office, we
two workshops using the HZL-EX7 and SL-700EX. Large regularly hold workshops with sewing authors, present
numbers of visitors were welcomed to the JUKI booth from lectures on JUKI attachments, and conduct free trial
the opening hour on the first day of the exhibition. Many of sessions on sewing machine operation. In an era when
them queued up to apply for the workshop. Some of the public consumption is shifting from tangible to intangible
workshop participants purchased our sewing machines goods (from products to services), we are building a
after working with them hands on. community where we can share the pleasures and joys of
sewing with customers.
JUKI’s businesses: Household Sewing Machinery Business 27You can also read
