Job Interviews with Vanguard Healthcare @Bishan CC |Level 3, Lecture Rooms 1 & 2 - E2I
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Job Interviews with Vanguard Healthcare @Bishan CC |Level 3, Look through Job Listing Lecture Rooms 1 & 2 JOB LISTING BOOKLET Date : 19 Mar 2021 | Fri Time : 10am to 4pm Identify the position. Choose ONE time slot for the interview. Pre-register for the event Be punctual. Attend job interview at the correct time slot (bring along your (bring along your resume) resume) About e2i (Employment and Employability Institute) e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of Exit venue after interview the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. For more information, please visit www.e2i.com.sg. Organised By: An Initiative By: Supported By:
JOB LISTING BOOKLET 2 VANGUARD HEALTHCARE PTE LTD We are a healthcare organisation set up by the Ministry of Health and MOH Holdings in 2015. We aim to grow and support the development of eldercare services in Singapore. Currently, we have four care homes in operation – Pearl’s Hill Care Home, Woodlands Care Home, Tampines Care Home and Bukit Batok Care Home. Job Position Pre-requisites Key Responsibilities Working Hours / Location 1) Clinical Support • Possess Diploma in • Assist and/or direct phone/Next of Monday to Friday - Associate business studies or Kins’ enquiries to the appropriate 8.30 am to 6pm healthcare related department/staff studies • Coordinate and confirm residents’ Island-wide • At least 2 years of appointments with the respective administrative hospitals. Collate “To See You” experience preferably in (TCU) cases from respective wards a clinical/ healthcare for transport arrangement. Notify environment the respective ward Staff • Meticulous with an eye Nurse/Enrolled Nurse/Nursing for detail Aide/ Assistant and Next of Kin (if • Good communication any) upon confirmation of skill and organisation arrangement ability • Assist the nurses in ensuring the • Proficient in Microsoft residents’ medical files and Office records/equipment are ready as required during the Doctor’s ward rounds. • Assist the nurses in uploading of residents’ documents and keying of records into residents’ related portal (e.g. NHELP system or any other system assigned) • Perform daily housekeeping of the nurses’ stations • Ensure sufficient ward supply of consumables, supplies, stationery and linen in the nurses’ counter • To assist any other administrative duty as required in the ward 2) Community Care • Demonstrates good • Provide general observation 5-days work week Associate communications and support to nursing staff so as to (Shift pattern): people engagement inform them about any patient between 7am – 7pm skills, preferably the use anomalies such as overall outlook, (E.g.: 7am-5pm / 8am- of local languages and skin condition and discrepancies in 6pm / 9am-7pm) dialects. behaviour • Good organisation ability • Adhere to safe work practices and Island-wide • Ability to form networks the policy, values and procedures and strong linkages with set out within the care home facility stakeholders. Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 3 • Perform simple data entry tasks involving the recording of patient type/number • Attend to client' needs in their activities of daily living (NO changing of diapers, showering/bathing, NGT Feeding) 3) Facility Assistant • Primary education or • Assist in the maintenance of food 6- day work week (Kitchen) equivalent hygiene (taking delivery of food, (rostered shift) • Able to speak and storage of food, food temperature understand simple maintenance, food preparation) 8:30am-4.05pm / English • Upkeep environmental cleanliness 10.30am-6.35pm / • Good organisation (washing of dishes and cutlery) 12pm-8.05pm ability • Includes daily cleaning and weekly • Service oriented and deep cleaning Island-wide customer focused • Ensure proper handling of • Able to work 6 days chemicals work week (shift work) • Report any maintenance • This position may deficiencies detected within the require the incumbent kitchen to the Operations Support to stand f Assistant and/or Ops Support Exec. • Ensure kitchen supplies are adequate to meet the daily needs of the nursing home • Keep work areas free of hazardous conditions. Ensure that kitchen tools / equipment are cleansed and properly stored after usage. • Work with vendors to receive food • Work with the Centre Manager to audit the kitchen facilities 4) Facility Assistant • Able to speak and • Carry out appropriate laundry 6-day work week (Laundry) understand simple collection and distribution (rostered shift) English • Carry out pre-treatment of heavily 8:30am-4pm / • Good organisation soiled linen 11:30am-7pm ability • Carry out ironing and folding of • Service oriented and linen Island-wide customer focused • Ensure clear labelling of residents’ • Able to work 6 days clothing work week (shift work) • Ensure proper handling of • This position may washers, dryers and chemicals require the incumbent • Repair and sew torn linen/clothes to stand for long when required hoursValid Class 3 • Report any maintenance driving licence deficiencies detected within the (Singapore) & Bus laundry area to the Operations Driver Vocational Executive License • Ensure laundry supplies are adequate to meet the daily needs of the Care Home Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 4 • Keep work areas free of hazardous conditions and in clean and hygienic states • Ensure that laundry tools / equipment are cleansed and properly stored after usage. • To assist with laundry count/audit 5) HR Executive • Degree in Business / • Participate in job fairs, together Monday to Friday - Business Administration with Vanguard Healthcare HQ 8.30 am to 6pm / Business Management (VHPL HQ) and other site HRs and or other fields manage the end-to-end Island-wide • Prior HR Generalist recruitment (attraction, selection experience particularly to appointment) and talent with Nursing Home/ acquisition process (preparing Government set-up salary proposals and offers to preferred potential candidates and contracts • Strong communication generation) to maintain the and interpersonal skills staffing level of the Care Home at a particularly in dealing reasonable level to meet business with employees needs. matters • Co-ordinate and partner with • Meticulous and possess MOHH-HMD on the on-boarding of an eye for details. the foreign staff and dormitory • Proficient in Microsoft management (together with office, particularly in Nursing team) Excel and PowerPoint • Support Centre Director and department managers on HR matters including staff issues pertaining to confirmation, performance management, grievance or exit management • Manage the day-to-day operations including maintaining the data integrity of employees’ records on HRIS- NHelp/ ILTC/ etc, verifying and approving claims, / leave submitted by employees, processing payroll related items for payroll run, medical check-up, renewal of passes, etc. • Coordinate HR communications such as Welcome message, Orientation, Quarterly Employees Communication session, etc as well as broadcasts from VHPL HQ. 6) Medical Social • Possess Diploma in • Regular liaisons with clients and Monday to Friday - Worker Assistant Social Work families to following up on pending 8.30 am to 6pm • Pleasant and mature assistance – Medifund, Household disposition with Means Testing (Subvention) and empathy and patience in other funding schemes, etc. liaisons with everyone Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 5 • Demonstrate initiatives, • Be updated with available financial good communications assistance available and provide and people engagement advice to clients and their families skills on eligible resources to tap on • Linguistic capability in • Support and adhere to the care English, Mandarin and plans developed by S/MSW (Centre advantageous with the Manager) and other healthcare use of local dialects to colleagues interact with the local • Monitor clients’ social wellness and clients participation rate in social activities • Good organisation ability during their stay • • Assist in follow-up and liaisons with community services in the discharge care plan of clients, if any. • Financial counselling for all clients during assessment • Closely monitor to ensure the meeting of KPI of 10 days for referral intake • Provide administrative support by keeping records, filing and update progress reports, etc. • Perform any other duty as assigned by the Centre Manger or Reporting Manager 7)Operations • Diploma in any field of • Assists the OSE to support the Monday to Friday - Support studies (preferably Centre Manager (CM) to ensure 8.30 am to 6 pm (alt Assistant engineering) smooth delivery of all support Saturdays) • Knowledge of security services of the Care Home and operations, fire safety and maintain targeted performance Island-wide workplace health safety standards. • Ability to troubleshoot • Assists to coordinate and execute basic M&E systems and various operational support perform simple services in providing day-to-day maintenance operations such as general facility • Proficient in Microsoft cleanliness and maintenance Office management, equipment • Meticulous with an eye maintenance, food and laundry for detail services for residents, general • Good communication logistics support, safety and skills and able to work with security services. others • Assists to manage the outsourced • Demonstrated resilience vendors with the OSE, support the in dealing with workplace CM in regular performance adversity in a start-up meetings to ensure that environment contractors’ performance is up to stipulated service standards. • Ensure proper upkeep and maintenance of administrative records for food provision, laundry Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 6 services, equipment maintenance, workplace and fire safety records. • Adhere to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes • Assist OSE to collate monthly duty roster for the respective section within the operations department, and collate operational statistics and assist in the preparation of reports • To take on adhoc functions and assists the OSE, CM or DRC in other duties as required 8) Operations • Degree / Diploma in any • Assists and supports the Centre Monday to Friday - Support field of studies (preferably Manager (CM) to ensure smooth 8.30 am to 6pm Executive engineering) delivery of all support services of • Knowledge of security the Care Home and maintain Island-wide operations, fire safety and targeted performance standards. workplace health safety • Assists to plan, coordinate and • Ability to troubleshoot manage the various operational basic M&E systems and support services in providing day- perform simple to-day operations & administration, maintenance procurement & logistics support, • Proficient in Microsoft cleaning, maintenance, safety and Office applications security services. • Meticulous with an eye • Assists to lead and manage the Ops for detail Support Assistant (OSA) in • Good communication supporting facilities management, skills and able to work with food provision for residents and others staff, laundry services, equipment • Demonstrated resilience maintenance, logistics and fire in dealing with workplace safety requirements, and the Ops adversity in a start-up Administrative Assistant (OAA) in environment providing general administration support for staff and residents admission, provision of transport arrangements and procurement services for general operations equipment and services. • Assists to manage the outsourced vendors, support the CM in regular performance meetings to ensure that contractors’ performance is up to stipulated service standards. Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 7 Job Position Pre-requisites Key Responsibilities Working Hours / Location 9) Residential Care • Demonstrates good • Attend to basic nursing and general Mon to Thu: 8am-6pm Associate communications and care needs of residents such as Fri: 8.30am-5.30pm people engagement showering, diaper changing and skills, preferably the feeding OR use of local languages • Conduct daily exercises and and dialects. activities for residents, accompany 4-day work week • Good organization residents for medical appointments (Rotating Shift) ability • Ensure the safety, comfort and well- • Ability to form being of the residents 7am-7:30pm / 7pm- • Any other duties as assigned by the networks and strong 7:30am Nurse Manager and Staff Nurses linkages with stakeholders. Island-wide 10) Senior/Enrolled • Nitec in Nursing • Assist the Registered Nurse in 4-day work week Nurse recognised by SNB managing the nursing care and (rotating shift): • Possess a valid SNB operations of the assigned level/ practising certificate ward 7am-7:30pm / 7pm- • Demonstrate good • Perform all nursing procedures, 7:30am communications and which include administration of people engagement medications (if assessed skills, preferably the competent), wound dressing, meal Island-wide feeding, etc. use of local languages • Perform nursing care support and dialects. activities to assist residents with the • Good organisation individualised care program by ability participating in supervised ‘specific’ • Able to form networks procedures relating to resident care and strong linkages as instructed by the Registered with stakeholders. Nurse or Allied Health Professionals • Able to work in shift • Assist with doctor's examination of • Good team player who residents, if required. is also able to work well • Carry out overall hygiene care for independently residents • Able to carry out given • Provide general observation support instructions to nursing staff so as to inform them competently about any patient anomalies such as • Customer service overall outlook, skin condition and orientated discrepancies in behaviour • Self-motivated • Provide necessary input and insight to doctors regarding residents’ care plan, if required. • Conduct inventory checks to ensure proper utilisation of available stock and request for additional orders if the supply is running low • Any other duties as assigned by the Senior/Nurse Manager and Staff Nurses Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 8 Job Position Pre-requisites Key Responsibilities Working Hours / Location 11) Senior/ • Degree in Occupational • Assess, evaluate and identify 5 days Occupational Therapy recognised by rehabilitation needs of residents; Therapist AHPC formulate/develop and implement 8am – 5.30pm • Preferably 1 to 2 years of appropriate individualised experience, with occupational therapy programmes to Island-wide experience in rehab facilitate, restore, improve or services, nursing homes maintain their abilities to perform or hospitals self-care, work, leisure activities and meaningful life roles. • Fully Registered • Evaluate, monitor and review Therapist with the treatment on a regular basis to Singapore Allied Health document needs and progress of Professional Council service users and ensure that preferred treatment is appropriate and effective. • Evaluate and prescribe assistive devices to improve function in activities of daily living as required by residents. • Provide training for caregivers in preparation for residents' discharge back into the home environment. 12) Senior/Physioth • Degree in Physiotherapy • Assess, evaluate and identify 5 days erapist recognised by AHPC rehabilitation needs of residents; • Preferably 1 to 2 years of formulate/develop and implement 8am - 530pm experience, with appropriate individualised experience in rehab Island-wide occupational therapy programmes to services, nursing homes facilitate, restore, improve or or hospitals maintain their abilities to perform • Fully Registered self-care, work, leisure activities and Therapist with the Singapore Allied Health meaningful life roles. Professional Council • Evaluate, monitor and review preferred treatment on a regular basis to document needs and progress of service users and ensure that treatment is appropriate and effective. • Evaluate and prescribe assistive devices to improve function in activities of daily living as required by residents. • Provide training for caregivers in preparation for residents' discharge back into the home environment. Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 9 Job Position Pre-requisites Key Responsibilities Working Hours / Location 13) Senior/ Staff • Degree / Diploma in • Identify symptoms of patients that Nurse Nursing recognised by are related to illnesses and/or 4-day work week SNB decline in functional and cognitive (rotating shift): • Possess a valid SNB abilities and advocate early - 7am-7:30pm / practising certificate medical attention. 7pm-7:30am • Demonstrate good • Mentor and guide nursing aides communications and and healthcare assistants in Island-wide people engagement performing their functional duties. skills, preferably the • Educate family members of use of local languages residents on their health and dialects. conditions and help them gain • Good organisation understanding on the holistic care ability provided. • Able to form networks • Ensure all documentation of and strong linkages residents’ case is maintained with stakeholders. appropriately. • Able to work in shift • Identify symptoms of patients that • Good team player who are related to illnesses and/or is also able to work decline in functional and cognitive well independently abilities and advocate early • Able to carry out given medical attention. instructions • Mentor and guide nursing aides competently and healthcare assistants in • Customer service performing their functional duties. orientated • Educate family members of • Self-motivated residents on their health conditions and help them gain understanding on the holistic care provided. • Ensure all documentation of residents’ case is maintained appropriately. 14) Therapy • Possess WSQ Higher • Work under the supervision of 5 days Assistant Certificate in Therapy Senior/Physiotherapists and 8am – 5.30pm Support Senior/Occupational Therapists to • Preferably 1 year of assist in implementing individual Island-wide experience in rehab and group exercises and services and centres. treatments to residents. • Assist Senior/Physiotherapists and Senior/Occupational Therapists in procedures that include gait training, Activities of Daily Living training, active and passive exercise and muscular re- education with the use of mobility aids and equipment, use Information correct as at 16 Feb 2021
JOB LISTING BOOKLET 10 of modalities for pain management. • Make splints and pressure garments under therapist’s supervision. • Maintain updated documentation of all treatment records/case notes of residents e.g. file residents’ records, departmental circulars, forms and update daily in NHelp. Information correct as at 16 Feb 2021
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