IOSH Food & Drink Manufacturing Conference International Awards presentation 3rd October 2018
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FINLAYS ALWAYS SAFE TEAM Finlays? Julian Davies Jane Ndirangu Mike Keating Rifky Idroos Rick Keane Manori Gunaratne Neal O’Brien Anura Herath Yvette Tafari Cristian Berent Fred Kamonde Jayne Walker Gabriel Otieno Simon Chamings Reuben Langat Daniel Callahan Jennifer Heath
WHO ARE WE? We’re a global beverage company with circa 30,000 employees SAOSA PONTEFRACT Kenya CRANSTON UK QUONSET Extracts Facility Beverages/Packing 480 employees USA 250 employees USA Blending/Warehouse R&D 20 employees 30 employees SRI LANKA CASA FUENTES Tea Estates Argentina 7,424 ha Estate SAN ANTONIO KERICHO 12,000 employees 4,844 ha Estate Texas 356 employees Kenya Beverages/Blending 10,300 ha Estate 90 employees 10,600 employees Key Trading/sales offices Manufacturing sites Tea estates Blending Packing facilities
S SITUATION as at end 2016 Challenges: • Diversity – geographical, cultural & business • Standards – differing legislation, enforcement, standards, etc. • Resources – consultant, regional assets, consistency • Performance – improvements achieved, but not enough • Engagement – limited, mainly senior/middle management • Structure – limited corporate structure and approach Health and Safety across Finlays was disjointed, with limited engagement, limited resources, and lacking a corporate structure that could effectively identify and develop the inherent opportunities to really progress H&S
T TASK Group Head of H&S Appointed November 2016 with a broad remit to develop and implement a corporate H&S strategy that delivered: • A structured and consistent corporate approach to H&S • Improved technical safety standards • An engaged workforce as part of developing a culture of safety • Tangible and sustainable improvements in safety performance
A ACT – WHAT WE DID • We engaged as many people as practical in developing a Finlays Zero Harm strategy • 18 page document • Global launch in April 2017 • Two elements to focus on: 1. Zero Harm Road Map – technical 2. Always Safe initiative - cultural
A ACT – TECHNICAL H&S ROAD MAP Foundation Developing Established Embedded Design Implement Operate Review ROOTS 'Work in progress' - Initial review, design & planning phase. Implemented with appropriate communications, training, Fully operational implementation established and evidenced Fully embedded for a minimum of 6 months, subject to Element Branches Tangible output but not yet fully implemented, though could resources, etc. Implementation could also utilise pilots, across the relevent site/business with relevant a formal review, with evidence of a commitment to Score include pilots, beacon sites, etc. specific functions, beacon sites, etc. monitoring/reporting continual improvement 1-5 6-10 11-15 16-20 HPS20 Options identified to demonstrate visible safety Managers, supervisors, team leaders, etc. at leadership i.e. chairing H&S committee meetings; Structured approach to 'visible safety The 'visible safety leadership' approach has all levels consistently demonstrating 'visible Providing Visible including H&S in all other relevant meeting agendas; leadership' implemented by senior site leaders been in place a minimum of 6 months, is being safety leadership' and raising safety awareness Safety carrying out regular safety tours; engaging in safety based on options identified, providing an sustained by senior leaders, being cascaded across the site. a conversations, challenging unsafe behaviours & example for managers and employees down to middle and front line managers, and 'Visible Safety Leadership' is included in annual Leadership conditions, listening and acting on feedback, throughout the business, and driving having a tangible positive impact on the H&S management review with the aim of encouraging sharing and learning, etc. and a engagement and empowerment profile, safety awareness and ownership identifying opportunities for continual structured approach drafted improvement. Setting clear Process for setting site/business H&S goals and Goal, Objective and KPI process implemented, Goal, Objective and KPI process established, Goal, Objective and KPI process in place >1 objectives, aligned to corporate strategy and with recording and reporting on time and year, subject to formal review, with expectations with recording and reporting requirements b objectives, and incorporating relevant KPI recording being met on time, with accurate data and accurate, and relevant data being used to opportunities for improvement identified and and reporting, is identified, along with resource inform H&S Committees, management supported by SMART based improvement action tracking 1. LEADERSHIP consequences requirements reviews, safety improvement plans, etc. action plans Making Site has analysed and identified H&S resource H&S resources and budgets are monitored to H&S resources and budgets are fully H&S resources and budgets are formally requirements, including people, budgets and ensure they meet requirements, supported by integrated into site planning and review resources reviewed for effectiveness, to confirm value c equipment, which are aligned to goals and CAPEX procedures as required, and H&S processes, and are assessed as adequately for money, and to identify any opportunities available for safe objectives, and take into account longer term resource requirements are included in all new supporting safe working and the group Zero for continual improvement working corporate and site/business plans. projects, CAPEX bids, etc. Harm vision Recognising and Options study completed to identify most Recognition plan implemented and linked into Recognition system established, comprising System fully operational for >1 year, subject to reinforcing appropriate and relevant means of recognising and formal and informal recognition, which is the communication plan to ensure a formal review with opportunities for d reinforcing positive safety behaviour at all relevant appropriate levels of engagement and being used across site/business, and improvement identified supported by SMART positive employee levels, and an implementation plan encouraging appropriate levels of employee awareness based improvement action plans behaviour developed involvement i.e. nominating others, etc. Site/business personnel engaged, have agreed Holding each Relevant H&S roles and responsibilities have been allocated levels of Responsibility, All relevant personal are visibly demonstrating RAS formally reviewed at least annually, taking identified based on legal , site/business and system other Accountability and Support (RAS) for relevant and delivering according to relevant RAS into account opportunities for engagement, e requirements, and site/business H&S specific roles, and have identified synergies with other charts, with any changes being formally empowerment, capability building and accountable 'Responsible, Accountable and Support (RAS)' charts responsibilities/roles i.e. quality & managed as appropriate continual improvement drafted environment
A ACT – ENGAGEMENT/CULTURE ALWAYS SAFE Everybody, everywhere, every day, in POSTER COMPETITION everything we do, at work and at home Always Safe CALENDAR COMMUNITY ENGAGEMENT Salama Kila Wakati Siempre OUR VALUES ALWAYS SAFE TEA Seguro ‘Eipothum Pathuhappu’ ‘Nirantharayenma Arakshawa’ ALWAYS SAFE Always Safe It’s not a journey – it’s an adventure!
R RESULTS 2016-2017 2017-2018 LTI's LTI's In year one we reduced our 100 80 100 80 LTI’s by 25 from 80 to 55, a 80 55 80 55 31% reduction. 60 In year two we’re on track to Not everything that can be 60 39 40 40 26 reduce our LTI’s by 16 from counted counts, and not 20 20 55 to 39, a further 29% 0 0 2016 2017 2016 2017 31-Aug 2018 reduction everything that counts can be counted! Lost Working Hours Lost Working Hours In year one we reduced our 25000 19149 25000 19149 Lost hours by 7732, a 40% Albert Einstein 20000 20000 reduction 15000 15000 11417 11417 In year two we’re on track to 10000 10000 3039 4559 reduce our Lost Hours by 5000 5000 6858, a further 60% 0 0 2016 2017 2016 2017 31-Aug 2018 reduction 2016 (actual) 2017 (actual) 2018 (prediction) LTI Frequency Rate 0.30 0.21 0.15 Injury Severity Rate 75.51 43.19 17.48 LTI’s or lost hours / total hours worked x 200,000. 2018 prediction based on P8 YTD figures
TAKE AWAY – THE POWER OF A SYMBOL Wikipedia: A thumb signal, usually described as a thumbs-up or thumbs- down, is a common hand gesture achieved by a closed fist held with the thumb extended upward or downward in approval or disapproval, respectively. Collins Dictionary thumbs-up also thumbs up 1. singular nounA thumbs-up or a thumbs-up sign is a sign that you make by raising your thumb to show that you agree with someone, that you are happy with an idea or situation, or that everything is all right.
TAKE AWAY – THE POWER OF A SYMBOL
THANK YOU The Future of Beverages. Since 1750.
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