Your Performance TV Guide to Father's Day - SteelHouse
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Your Performance TV Guide to Father’s Day Record numbers of viewers are streaming television this year, which makes Connected TV the perfect place to reach them. We’ve mapped out key strategies and insights to help your campaigns get in front of shoppers who’ll visit your site and leave with the perfect gift for dad.
Online Shopping Habits are Here to Stay More shoppers are buying online than ever before—and that’s unlikely to change. That’s thanks to a year of turning to the internet to get what they need, from everyday items to major purchases. Consumers are now just used to the ease and convenience of ecommerce. According to a recent Harris Poll, 80% of Americans report they’ll continue to shop online. Interestingly, 77% say they’re satisfied with online shopping, while only 47% say they miss the experience of shopping in-store. This represents a major opportunity for Father’s Day—and everyday—for ecommerce brands. This guide will walk you through how you can use Connected TV to not only raise awareness among valuable new audiences, but drive measurable conversions that deliver a healthy return on ad spend. It’s time to tap into these ecommerce trends with direct-response television campaigns. Let’s dive in. FATHER’S DAY GUIDE 2021 • 2
What We Saw Last Year While last year’s consumer behavior was unique due to COVID-19, we’re seeing many habits developed during the pandemic continue to influence online shopping. With that in mind, let’s take a look at how shoppers behaved in the lead-up to Father’s Day 2020.
What We Saw Last Year Traffic Tapered Off As part of a larger trend in which traffic tapered off during June and July, shoppers visited less often in the leadup to Father’s Day. Daily Site Visits 10M Father’s Day 9M 8M 7M 6M 5M 4M 3M 2M 1M 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 June 2020 Bucking the overall downward trend, these verticals all saw the highest increase in site traffic during the week before Father’s Day. Clothing Home Goods Auto Parts Home & Accessories Improvement Traffic Callout One home improvement retailer saw a 40% week over week traffic increase. FATHER’S DAY GUIDE 2021 • 4
What We Saw Last Year (cont’d) Conversion Increased Unlike site traffic, conversions increased significantly in the week leading into Father’s Day. Conversions Increased Father’s Day 900K 800K 700K 600K 500K 400K 300K 200K 100K 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 June 2020 A number of verticals benefited from the jump in buyers—here are a few who topped the list. Auto Parts Camping Camping Home Goods Home & Accessories Booking Supplies Improvement Conversion Callout One auto parts retailer saw a 23% week over week increase in conversions. FATHER’S DAY GUIDE 2021 • 5
This Year’s Recommendations There’s no doubt a massive amount of shoppers will look online for the perfect gift for dad this year. Here’s how you can ensure your campaigns maximize this year’s big opportunity.
This Year’s Recommendations Leverage These Consumer Trends Father’s Day is a gift-giving holiday, so you need to convince them to get their gift from you. Here are some behaviors you can tap into, and ensure your campaigns are set up for success. 01 Tap Into Travel Even though summer vacations were down 15% last year, Americans still took over 700 million trips from July through September. Our data showed increases in camping-related purchases, so look for an opportunity to tie the great outdoors into your strategy if you can. Tip: Tie your messaging to travel and exploration. It’s likely to be an even more popular choice this year. 02 Offer Apparel Shoppers spent more than $2.5 billion on clothing for dad last year, so if you’re an apparel brand—this is your time to shine. Tip: Feature any ‘dad’ clothing you have on offer, and combine it with gift-giving messaging. FATHER’S DAY GUIDE 2021 • 7
This Year’s Recommendations (cont’d) 03 Let Dad Treat Himself Shoppers are likely planning to let dad pick his own present. Shoppers were estimated to buy 19% more gift cards this past holiday season than the year prior, and it’s likely we’ll see that play out this Father’s Day as well. Tip: If you offer gift cards, now’s the time to give them the spotlight in your campaigns. 04 Ship it Quick Based on our 2020 data, conversions saw the biggest increase on the Monday before Father’s Day. Shipping times can make or break a conversion, so be sure you can deliver on-time—and that your audience knows you can. Tip: Highlight your ability to ship quickly, and pair it with a “free shipping” offer since this is an aspect your audience will likely focus on. FATHER’S DAY GUIDE 2021 • 8
Campaign Approach: Prospecting & Retargeting Covering the full sales funnel is crucial when generating excitement (and conversions) for a major sales event. We recommend tapping into prospecting to reach new audiences, and retargeting to bring those shoppers back to buy the perfect gift for dad.
Campaign Approach: Prospecting & Retargeting Performance TV Prospecting Select a ROAS, eCPA goal, or visits goal—we recommend ROAS or eCPA so your campaign targets new shoppers who are likely to convert. Target tens of thousands of 3rd party audiences with the fully integrated Oracle Data Cloud. Target Launch Date: 40-60 days before Father’s Day to start racking up touchpoints and raising your brand profile. Performance TV Retargeting Focus on the site visitors most likely to convert by segmenting your audience based on the actions they took while visiting your site. Choose your audience based on which products they viewed, how often they visit, whether they’ve added items to their cart, and other high- intent actions. Target Launch Date: Either repurpose your existing retargeting campaign, or launch a new one to focus on your Father’s Day offering 2-3 weeks before the holiday. FATHER’S DAY GUIDE 2021 • 10
Campaign Approach: Prospecting & Retargeting (cont’d) We strongly recommend Performance TV prospecting and retargeting to help you make the most of this Father’s Day. While it’s a best practice to run paid search and social as well—here are a few reasons why Performance TV belongs right alongside those other ad channels. Why Performance TV vs. Other Ad Channels? It serves high quality TV ads while your audience streams top-tier TV networks, giving your brand prestige and enhanced ad-recall. You can expand your reach to the entire household with Audience Extension, which automatically serves related display ads to your audience across web and mobile. You can track the full customer journey with Cross-Device Verified Visits, which measures when a viewer sees your ad then visits your website in a window of time defined by you. It’s fully integrated with Google Analytics, ensuring your visits, conversions, and other key metrics appear alongside the rest of your digital campaign reporting. FATHER’S DAY GUIDE 2021 • 11
Key Audiences to Reach Reaching the right shoppers is crucial to growing your audience, driving revenue, and generating conversions. Whether you’re looking to reach new audiences, or your existing site visitors, we’ve got you covered.
Key Audiences to Reach Prospecting Audiences The Oracle Data Cloud is fully integrated into Performance TV, offering tens of thousands of curated 3rd party audiences suitable for any ecommerce advertiser. Here are a number of segments that you should consider incorporating into your prospecting audience strategy. 01 Father’s Day Audiences Segment Name: Seasonal and Holiday > Summer > Father’s Day Pre-built Father’s Day audience segments are great to include because they contain shoppers with purchase intent towards Father’s Day—think those browsing for gifts like men’s ties, tools, accessories, golfing gear, BBQ supplies, and more. 02 Gift Card Shoppers Segment Name: Past Purchases > Retail > Gifts > Gift Cards If you offer gift cards, it’s not a bad idea to mention them in your campaigns’ messaging. Plenty of shoppers are going the gift card route this year, which means it could be a good idea to target shoppers with a history of buying them. 03 Go Outside and Play Segment Name: Outdoor sports buyers > Golf and Tennis There’s a lot of pent up energy, and dads everywhere are looking to spend some time outside with the games they love. Focus on shoppers who have purchased based on specific sports or activities to tap into the overwhelming “get out of the house” vibe this summer will bring. FATHER’S DAY GUIDE 2021 • 13
Key Audiences to Reach (cont’d) Retargeting Audiences By targeting site visitors that showed interest in your offering, you ensure your budget is spent on shoppers likely to convert. Performance TV taps into your first party site data to help you target these valuable shoppers— here are a few recommendations to help you narrow your focus. 01 Cart Abandoners These are shoppers who added an item to their cart, but failed to convert. This shows a very high intent to buy, so make sure you’re including them in your lower funnel strategy. You can even segment based on the value of their cart to really focus on high-value shoppers. 02 Multiple Pages/Products Viewed They visited your site, looked at multiple pages or products, then left. This behavior tells you they were interested enough to stick around see what you had to offer—be sure you keep this audience engaged. 03 When They Last Converted Repeat business is crucial—if a shopper bought from you before, they’re likely to do so again. Keep loyal shoppers in mind and include them at a time that aligns with your sales cycle. They could be ready to buy again. FATHER’S DAY GUIDE 2021 • 14
The Big Takeaways By now you should have a good idea on how to make the most of this year’s Father’s Day. Here’s a quick rundown of some key lessons to keep in mind.
The Big Takeaways Tap Into Consumer Behavior From gift cards to the great outdoors, shoppers will be looking to buy something that dad will enjoy. Tap into these trends through your targeting, creative messaging, and any promotions you’re considering running. Take a Full Funnel Approach Shoppers will buy more in the week leading up to Father’s Day, so make sure your prospecting campaigns are driving the right audience to your site, and that your retargeting campaigns are ready to reach any shoppers who don’t immediately convert. Timing is Everything Launch your prospecting campaign early, then make sure you have your retargeting campaign active in the few weeks leading into the holiday to capture conversions. Keep a Competitive Budget You’ll want to be ready to claim your share of conversions when they spike in the leadup to Father’s Day. Keep your budgets well stocked and keep an eye on your spend to ensure you have budget ready to compete when shoppers are most likely to buy. FATHER’S DAY GUIDE 2021 • 16
Make Performance TV Your Go-To Strategy This Father’s Day It’s the perfect way to help your audience find that special gift for dad. Want to learn more? Visit SteelHouse.com
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