IOC MARKETING REPORT TOKYO 2020 - International Olympic Committee - Olympics
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IOC Marketing Report Tokyo 2020 Contents 3 CONTENTS Forewords 04 United by Emotion 10 Olympic Marketing Overview 20 Olympic Broadcasting 26 Olympic Partnerships 38 Fan Engagement 76 Licensing and Merchandising 92 The Olympic Brand 98 Acknowledgements 108
5 FOREWORD BY THOMAS BACh T hroughout the Olympic Games Movement and sports fans around the Tokyo 2020, more than 11,000 world owe them our immense gratitude. athletes amazed us with their These were unprecedented Olympic sporting achievements. With their Games. It took an equally unprecedented excellence, with their emotions and with effort from the Olympic Movement and their spirit, they created magic moments our Japanese partners and friends to for everyone to share and enjoy. make them happen. And while competing fiercely with Our thanks and appreciation go to the each other for Olympic glory, these Japanese authorities, the Organising athletes from every corner of the Committee and the entire Olympic world also sent a powerful message community for the great solidarity that “For the first time since of solidarity, peace and the unifying everyone demonstrated to host these power of sport. They were faster, they Games for the athletes, who were the pandemic began, went higher and they were stronger, longing for their moment to shine. the entire world was because we all stood together. Our warm thanks also go to the National Olympic Committees, the able to come together. In these difficult times, these athletes International Federations, our TOP Sport returned to gave everyone the precious gift of hope. Partners, sponsors and Rights-Holding For the first time since the pandemic Broadcasters for their truly outstanding centre stage. Billions began, the entire world was able to come show of unity and support. of people around the together. Sport returned to centre stage. Billions of people around the globe were Looking back, we can say that we did it globe were united united by emotion, sharing moments of like athletes and for the athletes. We did by emotion, sharing joy and inspiration. it – together. moments of joy These moments were only possible and inspiration.” because of the stage that Japan prepared for the athletes. The Japanese Thomas Bach, President, people can be extremely proud of International Olympic Committee what they achieved in the face of all the challenges, and the entire Olympic Thomas Bach, IOC President
7 “The Games also reached new heights off the field of play, with historic broadcast ratings, unprecedented digital engagement and innovative marketing FOREWORD campaigns all helping to bring the world together like never before for an BY Jiří Kejval Olympic Games.” T Jiří Kejval, Chair IOC Marketing Commission he Olympic Games Tokyo 2020 By sharing the magic of the Olympic saw outstanding performances on Games with people around the world, the field by athletes from all over our broadcast partners played an the world, with more National Olympic indispensable role in uniting the globe in Committees (NOCs) winning medals the spirit and emotion of Tokyo 2020 and, than ever before. with fans unable to attend these Games, their role was more important than ever. But the record-breaking performances Similarly, the great success of Tokyo were not only limited to Tokyo’s Olympic 2020 would not have been possible venues. The Games also reached new without the enduring support of heights off the field of play, with historic our Worldwide Olympic Partners, broadcast ratings, unprecedented digital whose expertise, people, services, engagement and innovative marketing products, technology and financing campaigns all helping to bring the are essential to staging each edition world together like never before for of the Olympic Games. an Olympic Games. This Marketing Report aims to highlight Thanks to Olympic Broadcasting the incredible efforts of these global Services and our Rights-Holding partners as well as the record-breaking Broadcasters, fans were able to enjoy results of our broadcast partners and Tokyo 2020 content on more screens other marketing programmes, which are than ever through TV, digital platforms, vital to the entire Olympic Movement. apps and social media. The huge global By redistributing 90 per cent of the interest in the Games was typified within revenues we generate through these the host nation of Japan, where nine programmes, the IOC is able to support in 10 people watched some coverage sport and athletes globally, all year round, of Tokyo 2020. This incredible level meaning more athletes from more NOCs of engagement was seen throughout are able to achieve their dreams, just as the world, with our broadcast partners those in Tokyo did. enjoying a much higher share of viewing than their typical average and their streaming platforms in particular experiencing record numbers of views. Jiří Kejval, Chair, IOC Marketing Commission
9 “The Olympic flame that lit up Tokyo has gone out. But the hope that was ignited here will never be extinguished.” Hashimoto Seiko, President, Tokyo 2020 Organising Committee FOREWORD BY Hashimoto Seiko F irst, I would like to express the beauty of the Olympic Games and sincere thanks and gratitude to the value of the Olympic spirit. all participants in the Olympic Games Tokyo 2020. We have seen a The Olympic flame that lit up Tokyo has true spirit of solidarity among all those gone out. But the hope that was ignited involved in making these Games happen. here will never be extinguished. It will In particular, I must express my deep remain alight in the hearts of people all gratitude to all those in medical services over the world as we continue to hope for their immense contributions to the for peace in the spirit of Ekecheiria, a safety and security of the Games. I would tradition unbroken from the ancient also like thank the many volunteers who Olympic Games. supported the Games. The Tokyo 2020 Games are a testament to their strength, “Sport has the power to change the their power and their love for sport. world and our future.” This power, I believe, will carry us through to Although many of the events were held future Games. without spectators, the athletes were greeted instead by arrangements of Finally, I would like to thank President flowers grown by schoolchildren across Bach and all the members of the IOC, Japan. The vines were intertwined and the Government of Japan, the Tokyo resilient, as if depicting the unity of the Metropolitan Government, and everyone people of the world. else who has supported these Games. There are no words to describe what Athletes and people of the world, athletes have achieved in Tokyo. Through we hope to welcome you here again hard work and perseverance, they someday. Thank you very much for overcame unbelievable challenges to being a part of these Games. become true Olympians. One athlete’s jubilant victory is another’s bitter defeat. Yet, in the space of an instant, winner and loser come together in the same feeling Hashimoto Seiko, President, Tokyo 2020 of acknowledgement and respect. This is Organising Committee
12 IOC Marketing Report Tokyo 2020 United by Emotion 13 tOkyo in numbers “The Olympic Games Tokyo 2020 are the Olympic Games 339 of hope, solidarity and peace.” events Thomas Bach, IOC President “We were finally able to create a single stage where athletes from all over the world could 33 gather. What I saw every day sports was a bond between people, a harmony in diversity, a symbol of peace and the power of sport itself.” Hashimoto Seiko, Tokyo 2020 President 11,259 athlete entries United by Emotion 52% male 48% female During more than two weeks of thrilling Olympic Team grasped their moment to Athletes happy to have chance competition full of drama, excitement, shine following a one-year delay due to to compete at Tokyo 2020 passion and inspiration, the Olympic the COVID-19 pandemic, as they came Games Tokyo 2020 more than lived up together to compete in the Olympic spirit. In a post-Games survey conducted to their motto, as athletes from every with the athletes, it was clearly corner of the globe – and billions of fans And that inimitable spirit was evident demonstrated that participation in watching around the world – were United throughout the Games. by Emotion. There were the impressive medal the Olympic Games Tokyo 2020 was important to them. Regarding their 205 From the moment Japanese tennis star collections of archer An San, sprint motivation to compete, 93 per cent of National Olympic athletes stated that it was important “to Naomi Osaka lit the cauldron to signal canoeist Lisa Carrington, sprinter compete at the biggest multi-sports Committees + the IOC the start of the Games, more than 11,000 Elaine Thompson-Herah and swimmers event on earth”, and 84 per cent rated Refugee Olympic Team athletes from 205 National Olympic Emma McKeon, Caeleb Dressel and it important “to become an Olympian”. Committees and the IOC Refugee Kaylee McKeown.
IOC Marketing Report Tokyo 2020 United by Emotion 15 More NOCs winning medals than ever before 3 NOCs won their first 3 NOCs won their first Olympic medal Olympic gold medal BURKINA FASO BERMUDA (Hugues Fabrice Zango, (Flora Duffy, athletics) triathlon) 93 TURKMENISTAN PHILIPPINES (Polina Guryeva, (Hidilyn Diaz, weightlifting) weightlifting) SAN MARINO QATAR (Alessandra Perilli, (Fares Ibrahim, shooting) NOCs won medals weightlifting) There were the host nation heroics by Japan’s athletes, who helped the country enjoy its most successful Games ever. There were the record-breaking feats of athletes at the peak of their powers, such as triple jumper Yulimar Rojas, swimmer Tatjana Schoenmaker and hurdlers Karsten Warholm and Sydney McLaughlin. There were the inspirational performances of 29 refugee athletes, who overcame “Thank you for putting unimaginable hardships to reach the Olympic Games. on wonderful Games. There were the tears of joy from Tom I know it was tough, Daley, Owen Wright, Greysia Polii, Apriyani but we appreciate Rahayu and many others as they became everything you did.” Tia-Adana Belle (Barbados, athletics) “True to the name of the Tokyo 2020 slogan, ‘United By Emotion’, there has been plenty of emotion in the inspirational sporting triumphs.” Walter Sim, The Straits Times
16 Olympic medals 339 medal events 1,080 340 338 402 podium places Gold* Silver* Bronze* Most decorated athlete Most golds: 5 Youngest medallist: 12 Caeleb Dressel Hiraki Kokona (USA, swimming) (JPN, skateboarding) Oldest medallist: 62 First woman to compete in nine Olympic Games Emma McKeon (AUS, swimming) 4 gold, 3 bronze Second woman to win seven medals in a single Games *Two gold medals were awarded in the men’s high jump athletics event. No silver medal was awarded. Two bronze medals were awarded in each event in boxing, judo, karate, taekwondo, and wrestling. Two bronze medals were awarded for a third-place tie in the women’s floor Andrew Hoy Nino Salukvadze gymnastics event. (AUS, equestrian) (GEO, shooting) “Japan has done an amazing overwhelmed by their achievements on Fares Ibrahim, who each captured sport’s greatest stage. their countries’ first Olympic golds. job and we must thank them so much for all the hard work There was the youthful exuberance of There was the courage shown by and support. They managed to skateboarders such as Momiji Nishiya, Simone Biles, who put the spotlight unite us as one to be here and Rayssa Leal and Sky Brown, as their sport on athlete mental health when she made its Olympic debut alongside karate, withdrew from competition, and then compete. It’s taken our minds sport climbing, surfing and the return of bravely returned to win a bronze medal away from the pandemic that baseball/softball. just a week later. we’re living in.” There were the historic successes of There was the sportsmanship of high Valerie Adams (New Zealand, athletics) Hugues Fabrice Zango, Polina Guryeva jumpers Gianmarco Tamberi and Mutaz and Alessandra Perilli, who won their Barshim, as the two friends chose to countries’ first-ever Olympic medals, and share the gold medal in one of the most those of Flora Duffy, Hidilyn Diaz and memorable moments of the Games.
18 IOC Marketing Report Tokyo 2020 United by Emotion 19 Olympic solidarity 27 gold 836 Olympic Solidarity 32 silver scholarship-holders competed in Tokyo 42 bronze 1 gold 29 teams supported by Olympic Solidarity 1 silver Team Support Grants 3 bronze USD 47 million in Olympic Solidarity Scholarships Supporting 1,836 athletes from 186 NOCs to for Athletes for Tokyo 2020 prepare for the Games... And throughout every venue, there were thousands of grateful athletes who were thankful that they finally Including 56 refugee athletes from 13 countries had the opportunity to realise their Olympic dreams. “This summer, we were finally able to create a single stage where athletes from all over the world could gather,” said Tokyo 2020 President Hashimoto Seiko. “What I saw every day was a bond between people, a harmony in diversity, a symbol of peace and the power of sport itself.” “Day after day over two weeks, the magic of Olympic competition cut through the gloom and isolation of the pandemic.” Simon Denyer and Michelle Ye Hee Lee, The Washington Post
20 IOC Marketing Report Tokyo 2020 Olympic Marketing Overview 21 Olympic Marketing Revenue The International Olympic Committee (IOC) is entirely privately funded and therefore operates Olympic marketing programmes to attract commercial partners, which are crucial to the continued success of the Olympic Games and the operations of every organisation within the Olympic Movement. The Olympic Broadcast IOC Licensing Domestic Ticketing Licensing within Partner Programme partnerships Programme sponsorship the host country Managed by the IOC Managed by Organising Committees, under direction of IOC Organising Committees for 10% each Olympic Games Olympic Marketing Overview Where the IFs to run and promote their sports globally The International Olympic Committee including National Olympic Committees Did you know…? money goes 90% (IOC) is entirely privately funded and ever (NOCs), International Federations (IFs) since the first modern Olympic Games and Organising Committees for the Every day the equivalent Individual athletes and coaches, in Athens in 1896 it has relied upon Olympic Games (OCOGs). of over USD 3.4 million via Olympic Solidarity funding contributions from commercial partners is distributed by the IOC in order to stage the Games and support The success of the Olympic marketing to support athletes and the Olympic Movement. programmes has also contributed sports organisations at all significantly to the growth of the levels around the world Today, the IOC generates revenue through Olympic Movement, the Olympic several different commercial programmes, Games and sport worldwide. including the sale of broadcast rights and Sponsorship in various NOCs to help them support their The Olympic Partner (TOP) worldwide forms has supported the athletes at national and local levels sponsorship programme. “Long-term partnerships Olympic Movement since are the backbone of our the first modern Olympic The support of these commercial partners Games in Athens in 1896 helps ensure the financial security of commercial programmes the entire Olympic Movement, with and they enable the 90 per cent of all IOC revenue being financial security of the The Olympic Games redistributed to support not only the entire Olympic Movement.” London 1948 were IOC activities to develop Other Olympic Movement and Olympic Games but also athletes and the first to award sport and operations sport organisations to promote sports organisations around the world, Thomas Bach, IOC President broadcast rights of the IOC worldwide development of sport
22 IOC Marketing Report Tokyo 2020 Olympic Marketing Overview 23 Protect and Ensure the promote the equity independent that is inherent financial stability in the Olympic of the Olympic What is the TOP Programme? image and ideals Movement The IOC created The Olympic Partner (TOP) Programme in 1985 to diversify the Games’ revenue base and establish long-term partnerships that would benefit the Olympic Movement. The programme provides the IOC with a substantial percentage of its total revenue. Goals of Control and limit the Generate revenue commercialisation of Olympic to be distributed the Olympic Games throughout the entire THE OLYMPIC PARTNER PROGRAMME Marketing Olympic Movement Includes Highest level Founded partnerships with of Olympic in 1985 the IOC, all NOCs partnership and OCOGs Enlist the support Ensure that the Olympic Games Exclusive global Long-term support of Olympic marketing can be experienced by the marketing rights in a with some partners in the maximum number of people designated product partnerships in place promotion of the throughout the world via or service category through to 2032 Olympic values broadcast coverage Assist in the worldwide promotion of Olympism TOP Partners provide Valuable Essential financial services resources for athletes to the participating Olympic in the Games Products, Activations family services, to enhance technology, the Olympic expertise Direct Global Games and staff support marketing experience deployment for the campaigns for spectators to support the training and that promote staging of development the Games the Olympic of Olympic and the Games athletes Olympic and hopefuls values, and around build support the world for athletes
24 IOC Marketing Report Tokyo 2020 Olympic Marketing Overview 25 Olympic Broadcasting The IOC grants rights to television, radio, mobile and internet coverage to media companies around the world This allows people all over the world to experience the magic of the Olympic Games Olympic Broadcasting Services (OBS) was established in 2001 to serve as the permanent host broadcaster for the Olympic Games Broadcast coverage of the Olympic Games has been the main driver of the: • funding of the Olympic Movement and the Olympic Games • growth in global popularity of the Olympic Games • global promotion of the Olympic Games and the Olympic values 90 per cent of the revenues generated by the IOC go straight back into sport and athlete development
Olympic Broadcasting
28 IOC Marketing Report Tokyo 2020 Olympic Broadcasting 29 Olympic Broadcasting The first streaming Games 28bn “Beijing 2008 was perhaps Tokyo 2020 proved to be a watershed Most watched Olympic Games moment in the history of Olympic on digital platforms the first digital Games, broadcasting, with more content made London 2012 was the first available to fans throughout the world on While TV remains the dominant platform social media Games, and more screens than ever before through for Olympic broadcast consumption – digital video views Tokyo 2020 is the first TV, digital streaming, websites, apps and with 21.3 billion hours of Tokyo 2020 social media. coverage consumed via TV, equivalent streaming Olympic Games.” Timo Lumme, Managing Director, This meant that, while spectators were not able to attend events in person, to 93 per cent of all broadcast coverage from the Games – the huge growth of GLOBAL ACCESS MOST WATCHED IOC Television and Marketing Services digital viewing continues. Global Tokyo 2020 Tokyo 2020 was the most fans in Japan and around the world were coverage available to everyone watched Olympic Games still able to experience the emotion and Tokyo 2020 saw a 74 per cent upsurge with access to TV or the internet ever on digital platforms excitement of the Games, with 3.05 in digital unique viewers compared with billion viewers across the globe enjoying the Olympic Games Rio 2016, with a coverage from Tokyo. 139 per cent increase in the number of video views on digital platforms. This 3.05 And their enjoyment was further enhanced by a raft of cutting-edge innovations that helped make Tokyo 2020 the most watched Olympic Games ever on digital 64% of viewers watched were presented by Olympic Broadcasting platforms, and highlighted how the Tokyo 2020 on both TV Services (OBS), which was responsible for changing media landscape made these and digital platforms producing all the broadcast coverage of the first ‘streaming Games’. the Games and providing the international television and radio signals to all the rights-holding broadcasters (RHBs) Billion unique people 23bn hours consumed around the world. watched the Games via TV and digital 93% of coverage consumed via TV 74% increase in digital unique viewers compared with Rio 2016 139% increase in digital video views compared with Rio 2016
30 IOC Marketing Report Tokyo 2020 Olympic Broadcasting 31 A major broadcasting milestone 360° immersive replays in basketball thanks to Intel’s True View technology 3D Athlete Tracking enhanced coverage of 3,300 hours of UHD/ athletics sprint events HDR coverage 1st Games to be fully produced natively in Ultra High OBS Cloud Definition High launched, offering Dynamic Range remote production 10,200 hours of content 44% more content produced produced by OBS than for Rio 2016 Transforming how the Games traditional international broadcaster in angles, 360-degree replays, multi-camera are broadcast a whole year. live Virtual Reality (VR) coverage and more analytical data processed by Artificial For Tokyo 2020, OBS once again pushed Throughout the Games, OBS also Intelligence (AI). This included 3D Athlete the boundaries of Olympic broadcasting demonstrated how advances in technology Tracking (3DAT) technology, developed by producing 44 per cent more content can bring value to storytelling. Innovations by Worldwide Olympic Partners Intel and than it did for the Olympic Games Rio for Tokyo 2020 included producing Alibaba, which offered a first-of-its-kind 2016, in more formats, to assist the coverage of all sports natively in Ultra High broadcast enhancement with near real- world’s broadcasters in bringing the Definition (UHD) High Dynamic Range time insights and overlay visualisations. Games to more devices and platforms, (HDR) for the first time, providing four times and through more channels than more detail than standard HD and allowing In addition, Tokyo 2020 saw the launch of ever before. viewers to enjoy a more immersive viewing OBS Cloud – an innovative broadcasting experience. By the end of the Games, OBS platform, developed by Alibaba, that This totalled more than 10,200 hours had made more than 3,300 hours of UHD/ operated entirely on the cloud. This of content, including over 3,800 hours HDR coverage available. allowed RHBs to carry out a significant of live sports and Ceremony coverage, part of their role remotely, making produced in just over two weeks – far Audiences around the world were also broadcast operations far more agile, more than the amount produced by a introduced to never-seen-before camera flexible and efficient. “This partnership with Alibaba Cloud is transforming how we broadcast the Olympic Games to the widest possible audience,” explained Yiannis Exarchos, “For OBS, these Games were a major milestone CEO of OBS. “This is perhaps the biggest due to the advances we introduced.” technological change in the broadcasting industry for more than half a century, since Yiannis Exarchos, CEO, OBS the introduction of satellite.”
32 IOC Marketing Report Tokyo 2020 Olympic Broadcasting 33 Global Broadcast Highlights USA “There is nothing more powerful in media than the 17 straight days “Globally speaking, the Games have been very of Olympics dominance. Once again, we have seen the unparalleled power that these Games have on media and our culture.” dominant in terms of viewing and market share Pete Bevacqua, Chairman, NBC Sports both on television and digital.” Overall, more than Timo Lumme, Managing Director, IOC Television and Marketing Services 120bn minutes of Tokyo 2020 content was consumed across all NBC Universal platforms (television, digital Japan and social). “Very large numbers of people watched the Games on our broadcasting and online services. The TV viewership for the Olympics Opening Ceremony hit the highest figure since the Tokyo 1964 Games.” Maeda Terunobu, President, NHK The live broadcast of the Opening Ceremony was the most watched television broadcast for over 10 years in Japan. More than A total 150m 115.8m With nearly Americans watched NBC’s Tokyo Olympics presentation, as viewers watched Tokyo 2020 coverage on 6bn the Closing Ceremony on NBC marked the 135th consecutive TV – more than 91% of the streaming minutes across night of Olympic Summer Games Japanese population. digital and social media, coverage that NBC Olympics Tokyo 2020 was NBC Sports At least ranked number one Digital’s most streamed Olympic 76.5m Games ever. Streaming platform Peacock, featuring Olympic in primetime. viewers in the host nation watched the Games coverage for the first Games every day. time, recorded its best two weeks of usage.
34 IOC Marketing Report Tokyo 2020 Olympic Broadcasting 35 CHINA great britain There were “We’re incredibly proud to have shone a light on some of the most remarkable 36.4m stories to come out of Tokyo 2020.” TV viewers as BBC One had more hours of Barbara Slater, Director, BBC Sport coverage than ever before. The men’s 100m final in athletics and the men’s and women’s table tennis singles finals achieved the highest audiences during the Digital video Games, and were also the views in China three most-watched sports accounted broadcasts since the 2018 for approximately FIFA World Cup final. BBC Sport’s 75% coverage of the Olympic Games saw a record-breaking 104m of all digital views worldwide. requests to watch Tokyo 2020 online. That figure tops the 74.4 million requests during Rio 2016. EUROPE Over “The Olympic Games is the 175m biggest global event that goes far people viewed Discovery’s coverage beyond sports and traditional france on TV and digital – sports audiences. The Tokyo 13 times more than Games are seeing digital PyeongChang 2018. numbers never seen before.” Jean-Briac Perrette, President & CEO, Discovery International More than 50m French people 1.3bn watched coverage French people on France Télévisions’ spent an average of minutes of Olympic content were consumed channels – six million more viewers 7.53hrs across Discovery’s than Rio 2016. each watching digital platforms. Games coverage.
36 IOC Marketing Report Tokyo 2020 Olympic Broadcasting 37 canada Canadians streamed brazil “W hether watching online, through apps, social media or on television, 37m video views on CBC millions of viewers across the digital platforms country tuned in and engaged during Tokyo 2020, up 62% compared with with CBC’s coverage each day, PyeongChang 2018. demonstrating the continued relevance of the Olympic Games.” Chris Wilson, Executive Director, Sports and Olympics, CBC Coverage of women’s surfing on 26 July was watched by 20.4m people, at the time making it 28m the highest rated non-football sports broadcast in Brazil TV viewers – 74% of since the start of 2020. all Canadians – tuned in for CBC/Radio-Canada’s coverage of Tokyo 2020, with CBC ranking as the most-watched network in Canada for 17 consecutive days, delivering a 21.4% audience share. Australia More than “We came into the Games confident Tokyo 2020 20m Australians tuned in would be a success, but the record-breaking to watch the Seven reaction from audiences exceeded Network’s coverage of india all expectations.” Kurt Burnette, Seven West Media Chief Revenue Officer Tokyo 2020, making it the biggest television and streaming event in Australian history. and Director of Olympics Viewership of the Australians watched Tokyo 2020 Opening more than Ceremony was Seven recorded 4.74bn three times the biggest prime time share for commercial minutes on 7plus, making higher compared with it the biggest digital event free-to-air networks, the Opening Ceremony in Australian history. 7plus with more than of Rio 2016. gained 44% new registered 60% users during the course of the Games. share across all days of the Games.
Olympic Partnerships
40 IOC Marketing Report Tokyo 2020 Olympic Partnerships 41 Olympic Partnerships Innovation Through Collaboration ‘Innovation Through Collaboration’ is the strategic vision of the Innovation tenth generation of the TOP Programme, running from 2021-2024. • New concepts • New assets • Improved rights and benefits “The long-term support of our While the eyes of the world were The TOP programme was launched • Greater cooperation between the IOC and the TOP Partners Focus focused on the inspiring performances of in 1985, granting category-exclusive global partners means the athletes such as Elaine Thompson-Herah, Olympic marketing rights to a select areas for Olympic Movement is able to Karsten Warholm, Emma McKeon and group of global partners, and has since collaboration Caeleb Dressel during the Olympic Games provided a major source of revenue for include: enjoy financial stability and Tokyo 2020, behind the scenes the Olympic Movement. This income is operational support, which the success of the Games was heavily distributed directly to sports organisations Digital/data Sustainability reliant on another elite group: the at all levels, including the more than 200 helps to overcome challenges, Worldwide Olympic Partners. NOCs around the world, which use these such as those the world has funds to help develop and support their As members of The Olympic athletes, enabling them to send a team to faced over the last 18 months. Partners (TOP) programme – the highest the Olympic Games. The programme has And by redistributing 90 level of Olympic sponsorship – these therefore been a significant factor behind leading multinational companies provided the increased universality of the Games, Purpose-led initiatives in areas such as: per cent of the revenues it crucial technical services, products, with more athletes from more NOCs now generates, the IOC is also able expertise and funding that ensured the able to compete. Games ran as smoothly and efficiently as Gender Youth Diversity to support sport and athletes possible – and that more athletes from equality empowerment and inclusion globally, all year round.” more National Olympic Committees (NOCs) were able to compete and succeed on the world’s biggest Thomas Bach, IOC President sporting stage. The impact of this new strategic vision could be seen in partner activations throughout the Olympic Games Tokyo 2020 But the TOP programme is about venues to providing a range of “Without the support of our The Worldwide Olympic Partners* more than just money. The Worldwide industry-leading products that were Olympic Partners also play an integral vital for day-to-day operations, the Worldwide Olympic Partners, role in the actual staging of the Games contributions of the Worldwide Olympic without their technology, themselves, contributing products, Partners were behind every inspiring services and expertise, while their global performance and every unforgettable expertise, people, services, Olympic marketing campaigns help to moment, with Tokyo 2020 once again products and financing, the promote both the Games and the Olympic demonstrating their vital importance values, and increase support for the to the success of each Games. Olympic Games would simply Olympic athletes. not be possible.” In Tokyo, this support was as varied as it was widespread. From supplying Jiří Kejval, Chair of the IOC * Allianz’s Worldwide Olympic Partnership and Coca-Cola/Mengniu’s Joint TOP Partnership began in 2021, but due to the rescheduling of the Olympic Games Tokyo 2020 to 2021, certain limited marketing rights were extended to these TOP Partners for this edition of the Games. cutting-edge technology to the Games Marketing Commission
IOC Marketing Report Tokyo 2020 Olympic Partnerships 43 Airbnb’s partnership with the IOC is Athlete Stays... Made Possible focused on supporting athletes through by Hosts opportunities for economic empowerment while creating memorable experiences Airbnb’s Made Possible by Hosts for fans worldwide, as well as providing campaign kicked off in February 2021. accommodation support for use while The campaign – consisting of a series of training and travelling. Olympian & Paralympian videos made using real photographs from guests staying in the homes of Airbnb hosts around the world – was launched with the aim of celebrating the uniqueness 200+ athletes hosted Online Experiences Online Experiences of hosted travel. For the Olympic Games Tokyo 2020, On the day of the Tokyo 2020 Opening Airbnb worked with more than 200 Ceremony, Airbnb launched three new Olympic and Paralympic athletes to host Experiences giving guests the chance to meet competing and retired athletes spanning more than 50 sports spots (Lovers and Fencers; The Whole Team; Homes with Pools) telling the story of athletes who stayed in Airbnb 10 Experiences hosted homes. From a romantic getaway for two onsite from Tokyo and 30 countries. Over 25 per cent of Olympic fencers to a team stay during athletes who hosted Experiences were a Paralympian’s qualifying meet, the Paralympians, 50 per cent were women campaign aims to show the more human and five per cent were refugee athletes. side of athletes on real trips with their The programming also included 10 loved ones, teammates and coaches. Experiences hosted onsite from Tokyo, to bring fans as close to the action as possible. Athlete Support Programmes To support athletes in their journey, Unique Stays Airbnb launched two programmes in 2021 offering athletes travel grants: Among athletes who hosted stays and Airbnb500, a USD 500 travel grant that Experiences on Airbnb during Olympic all competing athletes can use at their Games Tokyo 2020, was Scottie Pippen. discretion for relaxing and recuperating, The two-time Olympic gold medallist exploring a new destination, or training; hosted three overnight stays at his and the Airbnb Athlete Travel Grant, Chicago home offering the opportunity providing extra financial support to to watch the Olympic Games on 500 athletes each year. In 2021, more NBCUniversal’s broadcast networks. than 8,000 athletes benefited from Pippen’s 1992 US Olympic men’s Airbnb athlete support programmes. basketball teammates Larry Bird and Patrick Ewing joined the project hosting Online Experiences offering fans intimate discussions about their Olympic journeys. The project generated press interest across the world. Airbnb Fact BOX Exclusive category: Unique Accommodation Products, Unique Experiences Services and “We’re proud to support athletes in their Olympian Experiences Services journey through our incredible community of hosts and guests who every day carry the Member of the TOP Olympic spirit around the world.” Programme since: 2019 Catherine Powell, Airbnb Head of Hosting
IOC Marketing Report Tokyo 2020 Olympic Partnerships 45 After signing a historic 12-year partnership Migrating Broadcasts with the IOC in January 2017, Alibaba to the Cloud Group became the official “Cloud Services” and “E-Commerce Platform For the first time in Olympic Games Services” partner of the Olympic Games. history, Olympic Broadcasting Services (OBS) used Alibaba’s cloud technologies The unprecedented Olympic Games to bolster its coverage of the Olympic Olympic Tokyo 2020 provided an opportunity for Games. Alibaba launched the “OBS broadcasts hosted Alibaba to help contribute to the Olympic Cloud,” which supported service delivery in the cloud Games’ digital makeover. Alibaba helped for Rights-Holding Broadcasters (RHBs). for the first time media broadcasters transmit the world’s This allowed media organisations to largest sporting event to fans via the transport less equipment and reduce the cloud, migrated the sale of merchandise number of technical staff needed to cover online, and supported athletes’ training the Olympic Games Tokyo 2020. and recovery. Launched OBS’ content delivery platform, first-ever Content+, was fully migrated to the cloud-enabled Let Hope Shine, digital pin cloud to deliver short-form content, Brighter Together as well as to help with content asset management and content production. Inspired by President Thomas Bach’s remarks that “the Olympic flame can During Tokyo 2020, nearly 9,000 short- become the light at the end of this dark form content clips were produced by the tunnel,” Alibaba dedicated its Olympic OBS Content+ crew to help enhance RHB daily steps, and access a collection of campaign to the resilience of humanity in coverage. The thousands of clips were digital pin artworks inspired by the 33 overcoming COVID-19. “Let Hope Shine, accessible by the RHBs’ digital and social Olympics sports. Leveraging a wireless Brighter Together” showed how people media teams from around the world. connectivity technology known as around the world were united by the spirit Near-Field Communication, pin users of hope, and how they found ways to push Digitising the Olympic can also interact and make friends in through hardship. a contactless way. Pin Tradition The campaign also featured Japanese Alibaba distributed the interactive pins Olympian Horigome Yuto, who made In order to maintain the tradition of to broadcasting and media professionals history by becoming the first ever Olympic Olympic pins, and to help Olympic working at the International Broadcasting skateboarding champion. Pioneering the Games attendees follow social-distancing Centre (IBC) and Main Press Centre (MPC) way for skateboarding, a sport that was protocols at the same time, Alibaba to help them engage and exchange social once stigmatised, and its entrance to unveiled its digital Cloud Pins at Tokyo media information safely and interactively the Olympic Games, Horigome inspired 2020. The coin-sized pins use Alibaba’s during the Olympic Games Tokyo 2020. millions of fans around the world with his cloud technology to enable users to story of determination and hope. digitally display their name, track Looking Ahead to Olympic Games Paris 2024 To generate excitement for the Olympic Games Paris 2024, Alibaba launched an activation for its campaigns at the iconic Trocadéro, across the Seine from the Eiffel Tower in Paris. Throughout the Olympic Games Tokyo 2020, visitors to the Trocadéro were able to enjoy a broadcast of Alibaba’s “Let Hope Shine” campaign videos. Alibaba Group Fact BOX Exclusive category: Cloud infrastructure, Cloud services, ticketing and e-commerce “Together with the International Olympic platform services Committee and the Olympic Broadcasting Services, we hope to take the Olympic Games to Member of the TOP the next level with our cloud technologies. We are Programme since: 2017 all very excited about digitally transforming the Olympic Games, starting from Tokyo 2020.” Chris Tung, Chief Marketing Officer, Alibaba Group
46 IOC Marketing Report Tokyo 2020 Olympic Partnerships 47 The movement will continue to bring Allianz’s brand promise of Confidence in Tomorrow to life and show how it cares and gets behind the people and moments that matter in people’s lives. Getting Behind the Olympic & Paralympic Movements 1.1bn impressions for the Support Dog In addition to the athletes featured in the Squad campaign #SparkConfidence movement, Allianz supports athletes across the world. This includes hiring athletes, running Athlete Allianz officially began its eight-year worldwide insurance partnership with the Olympic and Paralympic Movements on 1 January 2021, building Buddy Programmes to offer employees the chance to be mentored by an athlete and explore different development topics together, and working together 16 Supported 16 athlete ambassadors on a collaboration with the Paralympic with athletes as ambassadors. Allianz at the Olympic Movement since 2006. Allianz’s supported 16 ambassadors at the Games Tokyo 2020 partnership focuses on the power of Olympic Games Tokyo 2020, who sport to unite people, and is about won a total of 10 medals between them. getting behind the hopes, challenges and needs of athletes and the wider Olympic and Paralympic Movements. For What’s Ahead Allianz’s partnership doesn’t stop at 300 Approximately To mark its global partnership, Allianz the Olympic Games. It will continue to 300 million ad launched initiatives to connect with get behind the Olympic and Paralympic impressions for the athletes and fans across the world, #SparkConfidence Movements in markets around the including the #SparkConfidence campaign on world – from supporting athletes in Olympics.com and movement and the announcement of their careers, either as ambassadors or Tokyo2020.com the Support Dog Squad on Olympic Day. as employees, to delivering insurance solutions and services. The Support Dog Squad provided emotional support dogs to help Tokyo 2020 hopefuls, with the campaign generating 1.1 billion impressions through PR and social media. #SparkConfidence Movement As one of the world’s leading insurers, Allianz knows that in times of uncertainty, people seek stability, trust and want to have confidence in tomorrow. Through the #SparkConfidence movement, it wants to inspire people and show that even the strongest among us don’t go it alone, they have people in their corner that support them for what’s ahead. The movement encourages everyone to take a moment and reflect on where they get their confidence from and see how it can drive us to feel more self-assured in tomorrow. Allianz Fact BOX Exclusive category: Insurance Starting both within Allianz and on social media, the company encouraged athletes, employees, volunteers and fans to share their story of what or who gives them confidence. This included Cate Campbell, “Getting behind athletes’ hopes and ambitions as they Member of the TOP Australian swimmer and winner of two inspired the world with confidence, a competitive gold and one bronze medal in Tokyo, and Programme since: 2021 Clarisse Agbégnénou, French judoka and spirit and outstanding performances at the Olympic winner of two gold medals in Tokyo. Games was an exciting way to celebrate Allianz’s first year as a Worldwide Olympic Partner.” The #SparkConfidence movement received almost 300 million ad Oliver Bäte, Chief Executive Officer of Allianz SE impressions (digital views) on Olympics.com and Tokyo2020.com.
IOC Marketing Report Tokyo 2020 Olympic Partnerships 49 Atos has been a key technology provider Cloud for the Olympic Movement since 1989 and the Worldwide IT Partner since 2001. Atos delivered and fully managed Behind the scenes, the Atos team has all critical IT services remotely brought their trusted digital expertise through the cloud to enhance and long-term experience to ensure delivery consistency and effectiveness. the successful IT delivery of the last 10 editions of the Olympic Games. In line with its own commitments, Atos is actively participating in global efforts to reduce the 200,000 hours of technology For Tokyo 2020, several adaptations environmental impact of the testing remotely had to be made to provide the Olympic Games. This included: ever-more-critical digital services managed by Atos to fully support the • Implementing cloud native 50% Tokyo 2020 Organising Committee applications in their objective to host safe and secure Olympic Games for all participants. • Supporting key technology rehearsal reduction in or systems homologations remotely physical servers Real-time Results and • Scaling down the number of physical Edge Computing System servers from 250 to 135, reducing the energy consumption and reducing the Atos provided critical digital solutions carbon footprint of the Games. to Tokyo 2020, including Olympic Diffusion Systems (ODS) and Olympic Management Systems (OMS) supporting Advanced Access Control Modernisation of Applications the planning and operations of the System and Security Olympic Games. For the first time in Atos has enhanced digital transformation Tokyo, Atos implemented edge computing With all its digital security through the modernisation of applications. technology in competition venues, knowledge, Atos managed to secure While apps were previously arranged by allowing reduced processing time. the entire IT infrastructure and critical user type, Atos has widely implemented Competition results collected could be services needed for the successful microservices to improve productivity delivered in real-time to the media and delivery of the Olympic Games. The and speed. supporters around the world. Worldwide IT Partner developed the most innovative Advanced Access As the secure, decarbonised digital Control System (AACS) ever, which technology landscape evolves, Atos teams ensured accredited Olympic family are eager to pursue their commitment in members could safely access the 350 of bringing continuous innovation for the venues entry points, reinforcing security successful organisation of the next editions and optimising the control and access to of the Olympic Winter Games Beijing 2022 the official areas. and Olympic Games Paris 2024. Atos Fact BOX Exclusive category: lnformation technology products, “The Olympic Games Tokyo 2020 have made history in the way services and solutions they have been delivered and will be remembered as the most Member of the TOP digitally connected Olympics in history. As a long-standing Programme since: 2001 partner of the IOC, Atos is committed to support the secured digital journey of the Olympic Games, including sustainable solutions towards ‘climate positive’ Olympics by 2030. As spectators were not permitted on-site for Tokyo 2020, Atos’s integration and digital technology expertise allowed fans to enjoy the Olympic Games 24/7, from any device, anywhere in the world.” Patrick Adiba, CEO of Major Events, Atos
50 IOC Marketing Report Tokyo 2020 Olympic Partnerships 51 As the only Worldwide Olympic • Supplying more than 800 and Paralympic Partner with its non-motorised bicycles that offered global headquarters located in the convenient mobility for Tokyo 2020 host city, the Olympic and Paralympic officials, volunteers, and athletes. Games Tokyo 2020 were a special moment for Bridgestone. • Ensuring venues were earthquake- ready through its cutting-edge In addition to serving as the Official Tyre of the Olympic and Paralympic Games, Bridgestone contributed a seismic isolation bearings that were installed at the Tokyo Aquatics Centre and Ariake Arena. These flexible 5,000+ tyre safety checks wide range of solutions, services, and structural supports isolate a structure conducted during expertise to help support a safe and from the ground to help reduce the the Games smooth Games-time experience for spread of seismic shock and decrease everyone involved. the chance of damage in the event of an earthquake. As a global leader in sustainable solutions beyond tyres, this included supplying a variety of innovative, diversified products • Supplying specially-designed track bicycles for Team Japan athletes 24 medals won by and services that are engineered to competing in the sprint events. Team Bridgestone support reliable and accessible mobility, athlete ambassadors earthquake readiness, building efficiency • Applying its tyre and rubber expertise and more. This included: to develop advancements in equipment for Team Bridgestone Para • Keeping the official IOC and IPC athletes in Japan, including rubber fleets in motion by providing its soles for prosthetic running blades and Olympic and Paralympic message, high-performing tyres to fit more tyres for wheelchair tennis players. “Chase Your Dream,” aimed to empower than 3,000 vehicles, including cars people of all abilities to persevere through and buses, unique concept vehicles adversity in pursuit of their dreams. that will help move athletes and Empowering Athletes – And officials, competition support All Individuals – To Chase Team Bridgestone athlete ambassadors vehicles, and more. Their Dreams were the primary voices for these efforts, with the company supporting the journey • Offering its network of automotive Bridgestone has long believed in the of more than 70 inspiring Olympians, service centres in Japan to provide power of sport to excite, unite, and Paralympians, and hopefuls in 20 countries regular tyre checks and any inspire people across all borders and to represent the brand – its largest global necessary tyre services. backgrounds. The company’s global Team Bridgestone roster to date. Bridgestone Fact BOX Exclusive category: Tyres, restrictive automotive vehicle services, non-motorised bicycles and “Tokyo 2020 underscored the Olympic Movement’s diversified (rubber) products commitments to diversity, equality and inclusivity, which are closely aligned with Bridgestone’s core values. By providing Member of the TOP products and services, along with more than 300 employees who Programme since: 2014 volunteered throughout the Games, we were proud to play a part in creating an environment where athletes could finally chase their dreams and in supporting safe and efficient operations.” Shu Ishibashi, Member of the Board, Global CEO and Representative Executive Officer, Bridgestone Corporation
52 IOC Marketing Report Tokyo 2020 Olympic Partnerships 53 80 placard bearers recruited for the Opening Ceremony to celebrate diversity 296m media impressions of the I Belong Here campaign Sustainability the country, where a portion of the drive engagement while contributing to the proceeds was donated to the athletes. digital transformation of the fan experience. In support of Tokyo 2020’s sustainability Several thousand Olympic and concept – “Be better, together: For the Paralympic Support Vending Machines Providing a platform for Coca-Cola to planet and the people” – Coca-Cola worked were installed nationwide. engage with fans in Japan and around with the Tokyo 2020 Organising Committee the world, the PLAYNATION featured and other partners to help realise a more I Belong Here group experiences and games that could sustainable society in Japan and around be played anywhere, whether through the world, through the three themes of Coca‑Cola and the IOC worked together the Virtual Torch Relay, or gamification resources, inclusion and communities. to promote their shared values and experiences. Coca-Cola also offered introduce Gen Z fans to the Olympics exclusive video content through With regards to resources, this included: through the “I Belong Here” digital unlockable rewards based on user platform, which was launched ahead engagement across the platform during • Distributing 100 per cent recycled PET of the Tokyo 2020 Olympic Games. the Games. bottle products along the route of the Tokyo 2020 Olympic Torch Relay. The platform featured a series of co-branded Digital Pin Trading digital experiences promoting diversity • Using bottle-to-bottle recycling to turn and unity. Fans could create a personal Coca-Cola has been at the heart of pin most of the bottles distributed and digital banner illustrating their values and trading, a treasured fan experience that consumed at the competition venues identity through the “My Flag Belongs celebrates the spirit of the Games, since into Coca-Cola products again. Here” tool. Additional activations included the Olympic Winter Games Calgary 1988. the “My Story Belongs Here” Instagram In light of the pandemic, the Olympic • Using recycled PET bottles collected filter and the “My Style Belongs Here” Games Tokyo 2020 required events on the within The Coca-Cola System to feature, enabling users to “recreate” iconic ground to look a little different. Coca-Cola produce fibres for the Tokyo 2020 Olympic moments with various graphics. therefore launched a digital pin initiative Olympic Torchbearer uniforms. running via the Coke ON app in Japan, Olympic Torch Relay which allowed users to trade and collect • Providing every Olympian with a pins digitally. Powerade-branded squeeze bottle. As a Presenting Partner of the Tokyo 2020 Torch Relay, Coca-Cola held a nationwide Inclusion efforts included: Olympic Torchbearer recruitment campaign in summer 2019 to ignite public Coca-Cola • Celebrating diversity by recruiting attention for the coming Games and Fact BOX 80 Placard Bearers from all genders participation in the Olympic Torch Relay. and backgrounds to lead the Parade Exclusive category: of Nations as part of the Olympic and First-ever Joint TOP For the 121 days of the Olympic Torch’s Non-alcoholic beverages Paralympic Opening Ceremonies. Partnership Agreement journey across all 47 of Japan’s prefectures, “Coca-Cola is proud to be a Worldwide Olympic and Member of the TOP • Supporting Pride House Tokyo – a the Coca-Cola-sponsored convoy truck and Team Coca-Cola engaged the In 2019, the IOC, The Coca-Cola Paralympic Partner for Tokyo 2020. We are honoured Programme since: 1986 pop-up information centre and events Company and China Mengniu Dairy public and helped build excitement and to be a part of the movement that makes it possible venue that has created a permanent enthusiasm for the start of the Games. Company Ltd announced the first-ever for athletes from all over the world to come together safe space for the next generation of Joint TOP Partnership Agreement. The Coca-Cola has supported every Olympic LGBT+ youth as an enduring legacy of partnership combined the non-alcoholic to pursue their dreams and be a part of history.” Games since 1928 and once again the Olympic and Paralympic Games PLAYNATION beverage and the dairy categories Manolo Arroyo, Global Chief Marketing Officer, The Coca-Cola Company refreshed Olympic athletes, officials, Tokyo 2020. into a new joint category, and brought volunteers and fans with its beverages and In addition to Coke ON – its incredibly Chinese dairy company Mengniu into engaged consumers during Tokyo 2020, Work in communities included: popular loyalty mobile application in Japan the family of Worldwide TOP Partners. which marked The Coca-Cola Company’s – Coca-Cola developed a virtual brand For more details, visit: Olympics.com/ first Games as a Worldwide Partner of • Installing “Olympic and Paralympic experience for the Olympic Games Tokyo ioc/partners/coca-cola-mengniu both the Olympic and Paralympic Games. Support Vending Machines” across 2020 called PLAYNATION, which helped
54 IOC Marketing Report Tokyo 2020 Olympic Partnerships 55 Cutting-edge solutions from Worldwide Olympic venues, helping to elevate the Olympic Partner Dow could be found performance and aesthetic of facades, throughout the Olympic Games Tokyo building envelopes and electrical systems 2020, with the company’s materials while delivering a sustainable legacy. science expertise helping power infrastructure technologies and Recyclable Signs and Banners 9 deliver a sustainable legacy. Collaborating with local partner Toppan, Better Building Performance Dow elastomer technology was used existing venues to create a new polyolefin-based fabric were retrofit with From coating emulsions and insulation for temporary banners with improved Dow solutions recyclability, which were used throughout that enhances sealants to elastomers for electronic Games venues and around the host city. sustainability and wiring, Dow supported the Games with building performance solutions that enhanced sustainability and served as a catalyst for better Once the Games concluded, Dow and building performance. Toppan collected these banners and signs This included within Tokyo’s Olympic Stadium, which was rebuilt for the Games in order to upcycle them into different products. Collected banners or signage were re-palletised as a renewable resin 5m+ Dow’s carbon and constructed with multiple Dow and blended with timber from wood waste programmes— to produce wood-plastic composite which include technologies in paints, coatings, insulation Sochi 2014, Rio and wiring, and the Nippon Budokan – materials for benches, floors and more. 2016 and Dow’s one of three major venues originally built carbon partnership for the Olympic Games in 1964 that were Carbon Partnership with the IOC—have upgraded for Tokyo 2020. Known as the delivered more spiritual home of Japanese martial arts, than 5m tonnes of As the Official Carbon Partner of the IOC, CO2e reductions structural protection of this important site Dow ignites action among organisations is key, with Dow solutions helping reduce both within and outside of the Olympic damage from moisture, shield the exterior Movement to adopt technologies and walls by providing excellent dirt and water practices that meet local market needs resistance, and protect the integrity of and deliver real third-party verified climate interior walls. benefits. The cumulative results of Dow’s of CO2e (carbon dioxide equivalent) carbon programmes – which include reductions, earning external recognition In total, building solutions powered by Sochi 2014, Rio 2016 and Dow’s carbon and allowing the IOC to become carbon Dow technologies were used during the partnership with the IOC – have so far neutral, balancing its operational carbon retrofitting of nine of the pre-existing delivered more than five million tonnes footprint for 2017-2020. Dow Fact BOX Exclusive category: Chemicals, raw materials and compounds used across “As the Games’ Official Chemistry Company, it is a distinct selected industries honour for us to demonstrate the powerful connection between sport and science on the world’s largest athletic Member of the TOP stage and bring new levels of materials science innovation Programme since: 2010 and sustainability to many Olympic Games.” Michael Reed, Vice President, Dow Sports Marketing Solutions
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