Intimate Visual Co-Presence - Mizuko Ito - itofisher.com
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Intimate Visual Co-Presence Mizuko Ito Annenberg Center for Communication University of Southern California 734 West Adams Boulevard Los Angeles, CA 90007 mito@annenberg.edu ABSTRACT something interesting and worth sending. As Koskinen describes Photo sharing via handheld devices has unique limitations and in similar work in Finland, “senders have to make drama out of affordances that differ from paper-based sharing and PC-based the banalities of everyday life” He describes how senders embed archive and moblog sites. Based on studies of camphone use in interest arousers and response-prompting actions in text Japan, this paper suggests an emergent visual sharing modality accompanying sent images [6]. We have found similar actions that is uniquely suited to the handheld space. Intimate visual co- when people send photos between camphones in Japan. presence involves the sharing of an ongoing stream of viewpoint- This threshold for mobile picture sending differs in some specific photos with a handful of close friends or with an intimate important ways from the threshold for communication we have other. The focus is on co-presence and viewpoint sharing rather observed with text messaging [4]. In the case of text messaging, than communication, publication, or archiving. we found that many messages are exchanged for the purpose of maintaining lightweight contact and co-presence, and don’t General Terms perform an explicit communication function. Between friends and Design, Human Factors, Theory. intimates who one is in regular touch with, text messages do not need to be interesting or newsworthy to be worth sending. People will frequently exchange messages with presence information Keywords such as “I’m tired,” “Going to bed,” “Just finished watching a Camera phones, moblogs, communication, intimacy great TV show.” We have called this mode of text sharing “ambient virtual co-presence” [4]. 1. INTRODUCTION When we observe these same frequent texters using camphones, With the widespread adoption of camera phones, users and we find that they are much more selective about sending visual technology designers have been experimenting with different information, and feel that it is more intrusive and possibly ways of sharing images and integrating them into everyday social narcissistic to send photos. Unlike text, which is regularly sent interactions. Current practices of remote mobile image sharing between friends, photos tend to be restricted to an even more tend to cluster around two types of uses: uploads to moblog and intimate circle of family or lovers. In their study of camphone use photo sharing sites, and personal MMS or email between in the US, Kindberg et al. also note that for affective sharing, the handhelds. Yet social practices and technologies for handheld majority of photos are not sent immediately via MMS, but rather image sharing are still highly unstable, and modalities of sharing shared off the handheld screen when physically co-present. [5] are likely to evolve considerably in the coming years. Based on our research on camphone use Japan, as well as reviews Towards Visual Co-Presence of related research, this position paper suggests an emergent In contrast, however, to the direct communication modality of visual sharing modality—intimate visual co-presence—that is MMS/email, many users are turning to online photo sharing sites keyed to the personal, pervasive, and intimate nature of social such as yapeus, flickr, buzznet, photo bucket, or textamerica connections via handheld devices [3]. Although this form of where they upload a wide range of photos that are not necessarily visual sharing is not fully supported by current technologies and of immediate interest to a specific viewer. Photographers can mobile services, research on existing camphone use, development upload their photos in real time, but their friends, family, or of new mobile photo sharing services, as well as results of an general audiences can view them at a time that is convenient to experimental trial we conducted on mobile photo sharing, indicate them. This “pull” modality of image viewing differs from email in that intimate visual co-presence can fill an important social niche. that it doesn’t demand the same threshold of timeliness or Although this form of visual sharing is not likely to be as visible newsworthy-ness on the part of the sender. This type of visual or popular as archiving, publication, and more functional, sharing invites more frequent image transmission, and allows expressive, and communicative visual sharing, it deserves ambient monitoring of the visual stream of others. In some cases, attention as a form of visual co-presence that is specific to the this kind of visual sharing can represent a kind of ambient co- space of ubiquitous handheld devices. presence similar to what people have constructed via lightweight text messaging, but where people share their visual viewpoint on their everyday life. Limits to Visual Communication Our research on camphone use has demonstrated that while In many ways, this move toward pervasive visual access to others people may snap a steady stream of photos with their camphones, is reminiscent of earlier experiments in designing media spaces most people only email photos that are in some way personally such as Xerox PARC’s Jupiter system [7] or the media space “newsworthy” [8]. Perhaps more accurately, users sending MMS linking PARC and EuroPARC [1,2]. Media space experiments strive to frame visual information in their everyday life as were widespread in the mid to late nineties. These systems
involved creating persistent video portals or bullpens between Couple Co-Presence distributed workers. Rather than being communication-specific Our sample included two boyfriend/girlfriend pairs. Among these videoconferences, they provided open connections, ongoing side- couples we found a pattern of visual sharing that differed by-side background awareness of colleagues—in other words, a somewhat from how images were shared between peers. Like the sense of co-presence. More recently av ichat and other consumer peer group, couples also enjoyed sharing special and applications have made media space-like capabilities widely extraordinary visual information. But we also found that they available. posted images much more frequently, and that they were more While both photo sharing sites and media spaces provide likely to post very mundane photos that conveyed ambient visual opportunities for ongoing visual access to others, neither of these information rather than explicit communication. These photos systems are optimized for the more pervasive, lightweight, and were not particularly newsworthy or framed as “interesting” (in intimate connections that dominate in the handheld device space. Koskinen’s terms). These are the kinds of photos that I see as Media spaces are tied to PCs and workplace environments. Photo resembling the ongoing lightweight co-presence that we found sharing sites tend to be optimized for viewing on a PC, and are couples maintaining via the exchange of text sweet nothings. The portals to vast amounts of archived visual information, tagged or addition of visual information adds a new dimension. categorized in ways that allow easy browsing and searching of This sequence of 4 photos (Figure 1)was taken between 11am and large numbers of photos. They haven’t been optimized for 12:10pm during a school festival where the two were in separate pervasive, lightweight viewing of a the content of restricted others places. The photos have been snapped casually, and do not have from a small screen. any particular newsworthy element or element of interest that is Recently, however, photo sharing sites are supporting clients for called forth with a text annotation. The titles of the photos were handhelds and privacy features that enable users to create intimate straightforward: “Rehearsal,” “Snack Booth,” “Opening,” “Break groups, the small-scale communication clusters that are central to Room.” There is no urgency to the sharing, but if her boyfriend mobile communication [4]. There has not been any published cares to check up on what she is up to, he can get a sense of her research on private group communication on photo sharing sites, current state. In her interview, she says: “I uploaded the photos or the use of mobile clients for these sites, so the specific uses of just to show him where I am. This information about what I am these services is still largely unknown. looking at right now felt like a kind of conversation.” While speculative, in this position paper, I would like to extrapolate from this technology design trend and an experimental photo sharing field study we conducted in Fall 2003, to suggest that photo sharing via handheld devices is beginning to support a new form of social awareness of intimate visual co-presence. 2. ALWAYS-ON VISUAL SHARING In 2003, we conducted a study of camera phone usage that extended our prior studies of mobile text and voice to the capture and sharing of photos [8]. During the same period, we also conducted a field trial of photo sharing where we provided 5 college students in a shared peer group with handsets with which they could capture and upload photos to a private moblog. The moblog could also be viewed from the mobile phone. The couples in the trial had the option of uploading to a moblog shared only with their significant other, or to the moblog of the peer group. The trial ran for two weeks. The experimental trial enabled us to get around users’ cost concerns since we covered the carrier costs. In addition, we were providing them with a sharing system that was based on a pull rather than a push model of viewing. We Figure 1: A four-photo sequence from couple moblog, taken expected that both of these factors would encourage a higher during a school festival volume of photo sharing then we were seeing via mobile email. Among the peer group, we also found photos being sent that had As expected, the system did encourage users to share many more ambient information about location and viewpoint, but these were pictures than they were sharing over email. Participants uploaded, sent sporadically. By contrast, with couples, we often found on average, about 5 photos a day, with heavy users uploading up sequences of photos sent to the couple moblog while one of them to 20. They adopted the system for a variety of different purposes was out and about, making location and activity visible to their than mirrored what we saw with MMS use and moblog use. Users intimate other. The author of the sequence below (Figure 2) uploaded photos for their own personal archive and viewing explains: “I wanted my partner to know what I am doing. It’s not pleasure, shared photos with text captions inviting responses from really worth sending text to explicitly communicate this, but with peers, and uploaded what they felt where interesting or this system he can look when he feels like it. I had this feeling that newsworthy images. What I would like to focus on here, however, I wanted him to know what I was up to at that time.” She doesn’t is couple visual sharing that focused on building a sense of co- want to intrude by emailing a photo or text messaging, but she presence, rather than explicit communication. still wants to share moments of her everyday life while they are apart.
go?’” Referring to an entry from a bowling alley, another participant noted that “I knew the reason she didn’t answer the phone the other day was because she was bowling.” The experience of these two sets of couples points to the compelling nature of intimate visual co-presence as it is supported by photo sharing on a mobile phone. The current convergence of different kinds of photo sharing services and camera phones seems to indicate that this kind of social experience will likely become more accessible to users in settings with widespread camphones and mobile Internet access. Just as text messaging created new kinds of modalities for co-presence and communication, we can expect that pervasive photo sharing will lead to a new set of social practices that differ from what we have seen in the PC Internet space and the mobile texting space. I suggest that intimate visual co-presence may be one of these new social modalities. 4. ACKNOWLEDGMENTS This research was supported by the Sony Contents and Application Lab, DoCoMo House at Keio University and the Annenberg Center for Commnication at the University of Southern California.. The fieldwork reported on was conducted in collaboration with Daisuke Okabe and supported by Kunikazu Amagasa. 5. REFERENCES [1] Bly, S., Harrison, S., and Irwin, S. Media Spaces: Bringing Figure 2: A Sequence of shots uploaded to a couple moblog People Together in a Video, Audio and Computing during a night out drinking with friends Environment. Communications of the ACM. V. 36, n.1, January 1993. In contrast to the more news-oriented entries in the peer moblog, the couple moblog was dominated by these sequences of shots [2] Dourish, P. Culture and Control in Media Space. that were framed casually, with apparently little forethought as to Proceedings of the European Computer Supported the quality or interest-value of the photo. Cooperative Work Conference (Milan, Italy: September 2003). 3. INTIMATE VISUAL CO-PRESENCE [3] Ito, M. Introduction: Personal, Portable, Pedestrian. In Ito, The relational outcome of these ongoing intimate exchanges of M., Okabe, D., and Matsuda, M. Eds., Personal, Portable, visual information is that couples have an ambient, shared visual Pedestrian: Mobile Phones in Japanese Life. MIT Press, context that they are jointly aware of even when they are Cambridge, MA, 2005. physically apart. Even though the exchange may not be conducted [4] Ito, M. and Okabe, B. Technosocial Situations. In Ito, M., in real time, the sense of engaging in joint side-by-side (though Okabe, D., and Matsuda, M. Eds., Personal, Portable, remote) activity is maintained through these exchanges. These Pedestrian: Mobile Phones in Japanese Life. MIT Press, couples had a prior practice of using text to maintain this ongoing Cambridge, MA, 2005. contact. Once the visual stream enters this shared virtual space, it can lessen the volume of text exchange. One of the couples noted [5] Kindberg, T., Spasojevic, M., Fleck, R., and Sellen, A. I Saw that text messages of the “what are you up to?” variety decreased This and Thought of You: Some Social Uses of Camera during the trial period. The photos were uploaded with enough Phones. In Proceedings of the SIGCHI conference on Human frequency that they could get a general feel for where the other factors in computing systems (CHI ’05) (Portland, Oregon, was and what they were attending to. USA, April 2-7, 2004). Both sets of couples assumed that since the photos were being [6] Koskinen, I. Seeing with Mobile Images: Towards Perpetual sent to their private site, intended for just one other viewer, their Visual Contact. Communications in the 21st Century: The Mobile Information Society (Budapest, June 10-12, 2004). partner would view the photos. Further, because the moblog could be viewed with a mobile phone, they assumed that their partner [7] Mynatt, E., Adler, A., Ito, M., and O’Day, V. Network would be viewing it relatively frequently, if not immediately. The Communities: Something Old, Something New, Something moblog thus became a site of shared knowledge, a part of their Borrowed… Computer Supported Cooperative Work. 6: shared reference of what they experienced “together.” One of the 1035, 1997. participants commented that they could assume a certain level of [8] Okabe, D. Emergent Social Practices, Situations, and shared context. “You don’t have to ask, ‘Where were you on Relations Through Everyday Camera Phone Use. Sunday,’ but instead, it was like you were ‘together” already then, International Conference on Mobile Communication and and could start the conversation by saying ‘So how did things Social Change. (Seoul, Korea, 2004)
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