INTERNATIONAL STUDENTS STUDYING IN MALAYSIA - Guidebook for
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Guidebook for INTERNATIONAL STUDENTS STUDYING IN MALAYSIA First Published 2010 Ministry of Higher Education Malaysia
Contents Guidebook for International Students Studying in Malaysia Welcome Message from the Minister of Higher Education Malaysia 1 Foreword from the Secretary General Ministry of Higher Education Malaysia 2 Introduction from the Director General Department of Higher Education 4 Introduction 6 i. Ministry of Higher Education ii. Brief facts about Malaysia Pre-Arrival Information 8 Immigration Rules and Regulations 10 i. General guide ii. Applying for a visa and student pass iii. Other immigration matters Entering Malaysia 13 Study and Live in Malaysia 15 i. Malaysian Higher Educational Institutions ii. Climate and clothing iii. History, population and culture iv. From pre-history to ancient civilizations, colonial rule and independence
v. Self-rule and the legacy of various Other Practical Information 35 prime ministers i. Some local words to help vi. Government structure and economy you get started vii. Modern and traditional in Malaysia ii. Counseling and advice iii. International Students Office viii. Diverse, cosmopolitan community ix. A learning experience Contact Details of some 37 x. The Malaysian work culture High Commissions and xi. Working hours Embassies in Malaysia Living in Malaysia 22 i. Accommodation ii. Financial matters iii. Medical Facilities iv. Travel and Medical Insurance v. Getting out and about Dining and Travel 29 i. Shopping ii. Dining iii. Travel and adventure Top 10 Tips for studying in Malaysia 32 Arriving at your Campus 34 i. When you first arrive at your Campus ii. Quick answers
Guidebook for International Students Studying in Malaysia W e take this opportunity to welcome you and also wish you a successful and happy stay in Malaysia. Venturing ranges from important immigration regulations to directions, transportation, services and activities available at the to Malaysia for futher studies will open higher educational institution of your up new experiences for you, as it has for choice. other international students who made the decision to study here, as Malaysia It also contains information on the is known for her diversity of cultures, weather, banking, some local customs, natural beauty and modern business accommodation choices, emergency environment and workforce. and useful telephone numbers and addresses of relevant embassies and high The objective of this guidebook is to commissions in Malaysia. provide the international students useful information related to studying in a We hope that you will find this Higher Educational Institution (HEI) in guidebook useful in helping you settle Malaysia. into your new environment. Please take the time to read and understand the This guidebook has been compiled to information it provides. guide you through some of the procedures and requirements you need to take note of, both before and after your arrival in Malaysia. It contains information which
Welcome Message from the Minister of Higher Education Malaysia 1 Selamat Datang, Welcome to Malaysia I sincerely believe that the choice to attend higher education in Malaysia is an exciting I take this opportunity to welcome all opportunity as the experience obtained from international students to Malaysia and also studying in a university in Malaysia should wish you a successful and happy stay in be a rewarding one, for the students will Malaysia. be able to learn the diversified cultures of the world and therefore enrich themselves The Malaysian National Higher Education with skills and experience. Our goal is to Strategic Plan Beyond 2020 has implemented ensure that all students of Malaysian HEIs several thrusts for future directions, one graduate with the mix of academic excellence of which is to establish Malaysia as an and employment-related skills which will see international hub of higher education them flourish in their chosen careers. excellence. We are determined to continue our strong The enrolment of international students in progress in Malaysia, building on our human Malaysian Higher Educational Institutions capital key strengths. As we move forward, (HEIs) has risen significantly from about we look forward to you sharing in our success. Guidebook for International Students Studying in Malaysia 18,240 in 2001 to almost 72,000 in 2009. According to the 2009 UNESCO Report: Selamat Datang dan Selamat Maju Jaya. Trends in Global Higher Education - Tracking an Academic Revolution, the figure Welcome and Good Luck. of international students in Malaysian HEIs in 2009 places Malaysia at the 11th Sincerely, position in the list of countries with numbers of international students, which means that about 2 % of international students in universities around the world choose Dato’ Seri Mohamed Khaled Malaysia as their destination for higher bin Nordin education. Minister of Higher Education Malaysia 1
2 Foreword from the Secretary General Ministry of Higher Education Malaysia I am pleased to have the opportunity to foreign exchange savings through the write a few words for the ‘Guidebook enrolment of international students. for International Students Studying in Malaysia’. The Higher Educational Institutions in Malaysia presently support a wide Over the last two decades the variety of undergraduate and post requirement for providing good, graduate degree programs which are quality higher education has increased continually monitored by the Malaysian tremendously worldwide, and the Qualifications Agency (MQA). The main world market for education is currently role of the MQA is to implement the estimated to have a value of USD 2.2 Malaysian Qualifications Framework trillion. (MQF) as a basis for quality assurance of higher education. This ensures that Under the Malaysian National Higher higher education institutions and their Education Strategic Plan Beyond programs are assured of maintaining 2020, a strategy to create an excellent the required standards of learning, as international hub of higher education well as their delivery mechanisms. in Malaysia has been identified, and targets at least 10 % overall international I sincerely hope that all students of students enrolment in Malaysian HEIs in Malaysia will benefit greatly Higher educational Institutions. from their experiences of studying in a Malaysian Higher Educational This policy of the Ministry to increase Institution. the numbers of international students is designed to ensure that On behalf of the Ministry of Higher there will be positive contribution Education Malaysia, again I welcome towards the creation of a strong all international students to Malaysia, internationalization network that and wish you the very best. will increase the quality of education and thereby enhance the capacity of Sincerely, research and intellectual development in the Malaysian higher education system. Efforts of internationalization of higher education will also ensure Tan Sri Dr. Zulkefli Bin A. Hassan the building of reputation of HEIs and Secretary General will in turn help generate income and Ministry of Higher Education Malaysia 2
3 Introduction from the Director General Department of Higher Education On behalf of the Higher Educational immigration regulations, directions, Institutions (HEIs) in Malaysia and transportation, services, and activities the Department of Higher Education available at the University or higher Malaysia, I would like to extend a educational institution of your choice warm ‘Selamat Datang’ and welcome to plus some of the everyday aspects of life Malaysia for your studies program. The in Malaysia. higher education opportunities available in Malaysia today offer students a truly I hope you will find this handbook diverse academic learning environment useful to you as you settle in your new of collaboration, choice, and challenge. environment, and that your time in the HEI of your choice here will enrich your One distinctive characteristic that life both academically and socially, and is particularly appealing to students fulfill your aspirations. Your stay here and which serves as the basis for will, I hope, establish in your memory their campus life is that most HEIs friendship and affection that will remain in Malaysia are well endowed with with you. abundant natural environment which is conducive for study, as well as also Finally, I wish to assure you of our enabling students to develop their commitment to delivering high quality strengths in thought, discussion, and student experiences and assisting you on expression. The campuses in many your path to success. Malaysian HEIs also serve as a gathering place for a diverse student body from With best wishes, more than 130 countries of the world, and are developing a rich international flavor as well as great esteem for diverse values. This handbook has been compiled to guide you through some of the procedures and requirements both before Dato’ Ir. Dr. Radin Umar bin Radin Sohadi and after your arrival. You will find Director General information ranging from the important Department of Higher Education 4
4 Introduction i. Ministry of Higher Education Within the Department of Higher Education there are several The mission of the Ministry of Higher sectors or divisions that manage Education (MOHE) is to create a the vital processes that gears higher educational environment Malaysian higher educational that will foster the development of institutions towards excellence academic and institutional excellence. through coordination of policies, This is in line with the aspirations of funding and related activities. the Malaysian Government to make These divisions have specific Malaysia a centre of educational functions aimed at improving the excellence and to internationalize quality of educational services Malaysian education. and ensuring that the programs offered by public and private The Department of Higher Education higher educational institutions is one of the three departments under in Malaysia are of high quality the Ministry of Higher Education and international standards. which regulates the nation’s higher educational institutions’ affairs (both public and private). The main objective of the Department of Higher Education is to drive universities and higher educational institutions in Malaysia to produce graduates who are competitive and able to generate new knowledge through world class quality research. 6
These divisions are: ii. Brief Facts about Malaysia • Academic Development Malaysia is known as a melting pot of Management Division cultures and religion which is blessed • Institute of Higher Education with a geographical landscape Excellence Planning Division of natural beauty. Today, with its • Industry Relations Division increasingly cosmopolitan business • Governance Division, Public environment, Malaysia has become Higher Education Institutions a choice destination for an overseas • Governance Division, Private learning experience. Higher Education Institutions • Enforcement & Inspectorate Population Division Approximately 28 million • Registration & Standards Division Chief of State • Development and Student The ‘Yang Di Pertuan Agong’ Affairs Division (King) • Student Admission Division Head of Government • Education Marketing Division Prime Minister • Administrative and Finance Division Climate • Data Centre Average daily temperature 32 degrees C Guidebook for International Students Studying in Malaysia Official Religion Islam Monetary Unit Ringgit or Malaysian Dollar (MR) People Malay, Chinese, Indian and other ethnic groups Culture Multi racial culture Capital City Kuala Lumpur 7
5 Pre-Arrival Information i. Please take note of the following d. Evidence of financial support when submitting your application to (documents to show that you enter a HEI in Malaysia: have enough money to allow you to complete your course, e.g. a. If you are applying to enter letter of scholarship award, bank the HEI through a student statements, etc.) recruitment agent, it is advisable that you check that the agent is Having all these documents registered with the HEI. with you will greatly ease your way through customs and b. When your application has been immigration clearence. approved and have decided to enroll in the HEI in Malaysia, iii. Other points to note: please make sure that you have understood all the terms and a. It is a condition of acceptance conditions of admission. that you should not commence study at the HEI unless you c. Please make sure that you also have sufficient funds to finance read the refund policy of the HEI yourself until the end of your in case you may need to withdraw. course. ii. Before leaving your home b. There is a personal bond fee country please make sure required by the Malaysian that you have the following Immigration Department which documents: is payable at your HEI when a. Valid passport (with at least 6 applying for a student visa. months validity). The fee varies from MR200 to MR2000. This fee will be refunded b. Letter of acceptance/ letter of when you have completed your admission from the HEI. studies. c. Entry clearance: Check on c. A medical examination is requirement at your local compulsory for all local and Malaysian Consulate or Embassy international students in Malaysia. or High Commission well in advance of your departure. If you If you have not done it prior have difficulty obtaining a student to departure from your home visa/ student pass please inform country you may have your the HEI’s International Student medical examination done at Office. your HEI. 8
average it is about USD2500 per If your medical examination year per child. Please ensure that shows that you have tested you enquire about schooling for positive for drugs, you will your children from your HEI. be refused admission into e. It is strongly advised that all new the HEI and you will be sent students entering Malaysia via back to your home country. the Kuala Lumpur International Airport (KLIA) or other entry points into Malaysia inform the d. Remember that in addition to International Students Office tuition fees, you must also take of the HEI important of their into consideration expenses flight number, estimated time of related to board and lodgings, arrival or other details of mode books, stationery and equipment, of entry into Malaysia. clothing, travel expenses, holidays and entertainment. For you to be easily recognisable, you are advised to display an If accompanied by spouse and indication of your HEI e.g. logo children, it is advisable that the of HEI on your attire or any student and family members convenient place on your person provide proof that they have or luggage. sufficient funds to meet the financial requirements of the Most HEIs have representatives family as a whole. (e.g. letter of waiting to receive you at KLIA Guidebook for International Students Studying in Malaysia scholarship award with financial (remember to notify them in undertaking by the sponsor, advance!) or other points of bank statements, etc.). The entry into Malaysia and the estimated annual cost of living campus. expenses (excluding tuition fees and accommodation costs) Suggested arrival date: for each student is USD2,500, All students are expected to and USD2,000 for each family be in Malaysia one week member. prior to the actual enrolment The fees for schooling your day as stated in the offer children at international schools letter. in Malaysia may vary, but on 9
6 Immigration Rules and Regulations i. General guide As an international student studying in Malaysia, you will be required to The Malaysian government policy, follow various rules and regulations through the Ministry of Higher both academic and governmental. We Education (MOHE) and the support urge you to abide by these regulations of the Immigration Department as failure to do so could result in of Malaysia, is to encourage unpleasantness or you may even be international students to study in forced to leave the country and unable institutions of higher learning in to achieve your ultimate degree Malaysia. Applicants will have to objective. meet minimum visa requirements and will have to show evidence of In most cases, your HEI through its their ability to finance their studies International Students’ Office will and living expenses in Malaysia. submit approval of the student pass (student visa) for new students prior The government agencies to their departure from their home responsible for immigration matters country. This is to facilitate your entry in Malaysia are the Immigration into Malaysia. Department of Malaysia and Malaysian Consulates or Embassies In the event that your student pass has overseas. not approved or received before your departure from home, you are required to proceed to the nearest Malaysian Embassy or Consulate to obtain a single entry visa. ii. Applying for a visa and student pass All international students in Malaysia are required to have a student pass regardless of whether they are full time “All students are advised not or exchange students. to enter Malaysia without a Application for a visa/ student valid student pass” pass must be made through the Department of Immigration Malaysia 10
(www.imi.gov.my). However, all HEIs in • Evidence of relationship (birth Malaysia will apply for a student pass certificate/ marriage certificate/ for you if you are accepted into the HEI. letter from embassy) An international student can enter the It is also advisable for you to check the country on a student pass provided: requirements to apply for a student pass (and dependents pass if applicable) a. You have a letter of acceptance/ letter at your local Malaysian Consulate or of admission from the HEI; and Embassy or High Commission well in b. You have evidence of a recent advance of your departure. medical examination completed If you have difficulty in obtaining certifying that you are of sound a student visa/ student pass please health. If you are taking prescribed inform your HEI’s International medicines or drugs, please provide Student Office. Your HEI may assist a letter from your doctor explaining you in obtaining the student pass what they are for. before you enter Malaysia or advice c. Additionally, students who have you accordingly on how to apply for obtained acceptance to study in a student pass after you have entered Malaysian HEIs are permitted the country on an ordinary travel visa. to bring their immediate family A visa application can be made through members (spouse and children) to the respective HEI prior to entry. stay with them in Malaysia. Family Please allow sufficient time of at least members are given a Social Visit one month for your HEI to facilitate Pass and are only allowed to stay in your student pass application. Malaysia for the duration of study of Guidebook for International Students Studying in Malaysia the student. The related fees are as follows: Requirements and procedures • Student Pass is RM60 per year or to obtain a Social Visit Pass for part of the year. dependents are as follows: • Visa fee (varies according to country of origin and does not • Form Imm. 55 exceed RM50). • Form Imm. 38 (if applicable) • Payment of a personal bond • Photocopy of Passport/ Travel fee to the HEI, refundable upon completion of your studies. The Documents of student fee varies from MR200 – MR2000. • Photocopy of Passport/ Travel Documents of applicant Applicants are required to send in two • A verification letter from the completed copies of Form Imm.14 University/ HEI accompanied by the letter of offer from 11
an educational institution. Two copies • Has been absent from HEI of passport/ travel document and two classes or activities for more passport-sized photographs. Once than 3 days you have obtained approval to study • Applies for study leave through the respective educational c. Employment regulations: institution or organization, you will be allowed direct entry into Malaysia. A student is permitted to apply for permission to take on employment For further information, please contact from the Immigration authorities the Department of Immigration (applications must be submitted Malaysia at www.imi.gov.my. They can through the International also be reached at +603 8880 1544 (or Office of the HEI) subject to the +603 8880 1408) conditions below: • The student is permitted iii. Other immigration matters to do part time work for a a. Please note that the student pass maximum of 20 hours a is not transferable i.e. you are not week during semester breaks allowed to use the student pass or any holidays exceeding 7 to transfer to another HEI. If you days. transfer to another HEI you must • Part time work is only obtain a release letter from your permissible in restaurants, old HEI and an offer letter from petrol kiosks, mini markets and your new HEI. Your new HEI will hotels (not as entertainment help you to cancel your existing artists, or other activities student pass and make a fresh deemed unsuitable for application for a new student students). The job should not pass. involve financial aspects of the company. b. The HEI will have to notify the • Permission to work part Immigration Department if the time may be extended by student: the Immigration authorities • Switches to another program subject to receipt of good of study academic reports on the • Terminates his/ her studies student from their respective • Transfers to another HEI HEIs. 12
Entering Malaysia 7 Although international students i. Always look out for the signage commonly enter Malaysia through indicating where you want to go. the Kuala Lumpur International ii. Your immediate concern is to Airport (KLIA), there are several retrieve your baggage. other entry points i.e. Malaysia’s other iii. Board the aerotrain (automated international Airports [Kota Kinabalu train shuttle) to the Main Terminal International Airport (Sabah), Kuching Building (MTB). International Airport (Sarawak), iv. You will arrive at the mezzanine Penang International Airport (Penang)] level of the contact pier. Take the or via land routes from Singapore, escalator down to the arrival level. Thailand or Indonesia. v. Follow the signboard and queue Guidebook for International Students Studying in Malaysia up for immigration checks. Make Whichever entry point you choose, sure you are in the correct lane as please ensure that you have all the some lanes are reserved for locals. necessary documents outlined in the You are required to complete pre-arrival section of this guidebook. a disembarkation card before reaching the immigration counter. Make sure you also have the other Arriving at KLIA documents required. vi. After getting immigration If you are entering Malaysia via KLIA, clearance, collect your baggage at your international flight will arrive at the international baggage claim the Satellite Building. Here are some section. Complimentary usage of guidelines for you to follow: baggage trolleys are available in the baggage claim area. 13
vii. Having secured all your luggage, RM120 which is approximately your last check point is the customs USD35 for destinations in Kuala clearance. They may check the Lumpur or Selangor. For other HEIs contents of your luggage. follow the instructions sent to you. viii. You can now walk out and meet your HEI’s representatives. ix. If the representatives are not Note: You are strongly available, follow the instructions advised to ensure that travel sent to you by your HEI. arrangements are made with x. If your HEI is in Kuala Lumpur, your HEI before you arrive in Putrajaya, Selangor, Negeri Malaysia. Sembilan or Melaka, take a taxi or limousine; follow the queue-system. The transportation cost is around 14
Study and Live in Malaysia 8 i. Malaysian Higher Educational ii. Climate and clothing Institutions a. Malaysian climate With more than 400 private • Average year-round and public higher educational temperatures of between institutions around the country, 23°C and 33°C (and 15°C to Malaysia offers international 25°C in the highlands). students a wide array of choices to • Rainfall average between pursue their studies. 2,000mm to 2,500mm per Studying in Malaysia can provide year. you with opportunities to learn • Predominantly sunny weather many things such as the social throughout the year. customs of various ethnic group and on how to handle lifestyles, b. Suitable clothing beliefs and worldviews which may Bring apparel suitable for warm differ greatly from yours. and humid weather: You can choose to experience • Linen, light cotton and one of Malaysia’s twenty public cotton blend clothing are a Guidebook for International Students Studying in Malaysia universities, or pick the branch of a good choice. foreign university, or other private • Sandals for informal HEIs in Malaysia which all offer a occasions. wide variety of useful and highly • Covered leather shoes for rated degree or postgraduate more formal situations. degree courses. • For men, lounge suits or shirts with a jacket are perfect Whichever you pick, you will have for occasions that call for an enriching experience, inculcate formality outside of school. greater cultural awareness, pick • For women, modest dresses up new life skills and become work well, and you will see more independent as you will be traditional costumes worn in living away from home. everyday life, both at work, and after working hours. 15
Hari Raya Aidil Fitr (Eid) which is celebrated by Muslims at the end In Malaysia visitors will be able to of the fasting month of Ramadhan, observe how people of various ethnic, the Chinese Lunar New Year is religious and cultural backgrounds celebrated by Chinese Malaysians can live together in harmony. and the Hindus celebrate Deepavali, or the festival of lights. A unique feature in Malaysia iii. History, population and culture during these festivities is the practice of the ‘open house’ Malaysia is a country located in concept, where friends, family and Southeast Asia. It comprise of 13 neighbours are all welcomed into states and 3 Federal Territories with the homes of those celebrating a a total landmass of 329,847 square particular festival, for a meal and to kilometres (127,355 sq mi) which enjoy the festivities together with is divided into Peninsular Malaysia their host families. and the states of Sabah and Sarawak on the island of Borneo. iv. From pre-history to ancient The capital city is Kuala Lumpur, civilizations, colonial rule, while Putrajaya is the seat of and independence the federal government. The population stands at over 28 This interesting melting pot of million with 80% of the population cultures emerged from hundreds living in Peninsular Malaysia. The of years of history. The ancestors following are the main ethnic of the Malays started arriving in groups in Malaysia: Peninsular Malaysia in the first millennium BC. In 1400, a Sumatran • Malays prince named Parameswara • Chinese founded the Sultanate of Melaka • Indians (Malacca) and built the foundation • About 50 different of the country’s Muslim heritage indigenous groups with his conversion to Islam. This • Eurasians sultanate prospered and soon attracted the Portuguese, who Malaysians also celebrate conquered Malacca in 1511. They numerous colourful festival and were followed by the Dutch, who holidays. The main festival is the overthrew the Portuguese in 1641. 16
17 Guidebook for International Students Studying in Malaysia
However, the British, who arrived In 1970, Tun Abdul Razak in this region in the form of the succeeded Tunku Abdul Rahman to British East India Company in the become the second prime minister late 1700s, sought to control the of Malaysia. peninsula’s rich resources, which When the third Prime Minister, at that time was tin. Thus between Tun Hussein Onn retired, Tun Dr the early 1800s and early 1900s, Mahathir Mohamad became the all the states in the peninsula fourth and thus far the longest- gradually fell under British control serving prime minister. During Tun and became known as Malaya. Mahathir’s term, he modernised the As British rule expanded in the commodity-dependent economy peninsula, the population of turning it into a thriving industrial Indians and Chinese also grew economy producing electronic due to the influx of migrant products and even manufacturing workers who settled here while Malaysia’s own national car. taking an active part in the various Development of supporting local economic activities, such as infrastructure was also initiated at a working in the rubber plantations fast pace with the building of roads, and tin mines. This process built ports, airports, and iconic structures the foundation for the multiracial such as the Penang Bridge and the culture of today’s Malaysia. Petronas Twin Towers – the tallest buildings of the 20th century. The current Prime Minister is Dato’ v. Self-rule and the legacy of Sri Mohd Najib Tun Abdul Razak, the various prime ministers who is the 6th prime minister of Malaya was a British protectorate Malaysia, having succeeded Tun until 31 August 1957 when Tunku Abdullah Ahmad Badawi (the 5th Abdul Rahman, the nation’s first Prime Minister) on 3 April 2009. Prime Minister, declared her independence. In September 1963, Malaysia’s charm lies in her Singapore, Sarawak and Sabah rich history, the welcoming (then known as North Borneo) cultures of her people, as well joined Malaya, whereupon the as the modern economy and country’s name was officially rule of law; all of which make changed to Malaysia. However, the country a destination Singapore left Malaysia in August worth considering for your 1965. international studies program. 18
vi. Government structure and economy Malaysia is a parliamentary democracy country with a prime minister as head of government, and the Yang Di-Pertuan Agong (King) as the constitutional head of state. Nine of the states in Peninsular Malaysia have hereditary rulers while the other four states of Melaka, Pulau Pinang (Penang) Sabah and Sarawak have titular governors appointed by the government. The economy of Malaysia has performed beyond expectations over the last two decades with gross domestic product (GDP) often growing at 7.1% vii. Modern and traditional per annum, underpinned by in Malaysia positive expansion in all sectors Malaysia’s charm lies in her rich including services, manufacturing, history, the welcoming cultures agriculture, mining and of her people, as well as the construction. In recent years modern economy and rule of law; Guidebook for International Students Studying in Malaysia domestic consumption has also all of which make the country a been supportive with growth destination worth considering for of over 11%. However, with the your studies. recent world economic slowdown, Malaysia, like most of the world, For more general information on has been subjected to inflationary Malaysia visit www.tourism.gov.my. pressures. However, Malaysia continues to be a country with a high standard You will gain international but very affordable cost of living, experience and skills working making it identifiable worldwide with diverse cultures during as a very affordable place to live, your studies in Malaysia. study and work in. 19
viii. Diverse, cosmopolitan dialects); Chinese dialects; Indian community dialect such as Tamil, Hindi, and Bengali; and other native tongues. Malaysia is a multi-religious and multicultural country. Malaysians If the locals speak in their own celebrate many festivals based on languages in your precence, do their varied religion and cultures, not feel embarrassed to ask for and the government has set aside a translation – they will quickly national and state public holidays switch to English to accommodate to cater to all the major ethnic you. groups. ix. A learning experience There is also respect for the Studying in Malaysia can provide various cultural and religious you with opportunities to learn norms such as dress codes and it many things such as the social is not unusual to see Malaysians customs of various ethnic group attired in various styles of cultural and on how to handle lifestyles, attire at the office and institutions beliefs and worldviews which of higher learning. All these are may differ greatly from yours. modest and welcomed even in This could help to broaden your professional circles. outlook and understanding, You will also hear an interesting which is important for both variety of languages, including personal growth as well as for English; Malay (in different business purposes. 20
x. The Malaysian work culture The internationally accepted business cultures of punctuality, modest corporate attire, loyalty to organization, teamwork and working harmoniously with co-workers are the norm in Malaysian work culture. Some customs to observe: • Address colleagues and clients using titles such as ‘Mr’, ‘Miss’, ‘Encik’, ‘Puan’, xi. Working hours and so forth (the latter two Office hours: being the Malay terms for Mondays to Fridays ‘Mr’ and ‘Mrs’), instead of 8.00am or 9.00am to 5.00pm just calling them by their or 6.00pm first names. • Introductions are normally Lunch break is usually from: acknowledged with a 1.00pm to 2.00pm except on handshake. In the Muslim Friday when it is from culture, handshakes are 12.30noon to 2.45pm normally between people of Guidebook for International Students Studying in Malaysia the same gender. Banking hours: • With many Malaysians, it is Mondays to Fridays important to use the right 9.15am to 4.00pm or 4.30pm hand in accepting or giving (varies from bank to bank) things. • For business people it is Note: Working hours in the states usual to exchange business of Kedah, Kelantan and Terengganu cards when meeting new may differ as the working days in business associates for the these states are from Sunday to first time. Thursday. 21
9 Living in Malaysia Being away from home as a student in a foreign country can be a daunting experience. The following information may help make your stay in Malaysia a comfortable one. i. Accommodation Types of accommodation and rental rates (all rates are monthly rates unless specified). • Often with shared a. The rates for residential bathroom. accommodations offered to you • More expensive if with own by your HEI will vary. All HEIs bathroom. usually offer very affordable • Enquire if use of kitchen is residential accommodations at allowed. rates ranging between RM600 and RM3000 (about USD170 – c. Studio apartment/ condo- USD850) per semester. minium in Kuala Lumpur: • From RM1,500 (about USD The residential accommodation 430) per month. usually includes: • Partially/ fully furnished. • Shared or Single Bedroom • Usually with facilities such furnished with bed, as swimming pool, tennis cupboard, desk and chair. courts and gym. • Shared bathroom. d. 3-4 bedroom apartments/ b. Bedroom in an apartment or condominiums in Kuala house in Kuala Lumpur and Lumpur and Selangor: Selangor: • From RM1,500 to RM2,500 (about USD 430-USD715) • From RM350 (about per month. USD100) per month. • Unfurnished/ furnished. • Partially/ fully furnished – • Facilities such as swimming bed, cupboard, desk and pool, tennis courts and gym. chair. 22
opt to do your laundry by hand. Drying clothes is easy. Just hang them out on the clothesline provided and the hot Malaysian weather will dry them in no time. • As a general rule, it is best to boil tap water before consumption. e. Non-serviced 3-4 bedroom ii. Financial matters apartments in family neighbourhoods in Kuala Malaysia has an internationally Lumpur and Selangor: linked banking and financial- • From RM550 (about services sector, including USD158). Islamic banking services. There • Unfurnished/ furnished. are usually banks and ATMs (Automatic Teller Machines) at Rates in other states tend to be all major HEIs in Malaysia where lower than in Kuala Lumpur and you can withdraw money using Selangor. your credit cards, or ATM cards which are PLUS and Cirrus Guidebook for International Students Studying in Malaysia Other things to note: affiliated. All major shopping • Hot water is not a standard malls and large restaurants in feature in HEIs and all Malaysia accept credit cards like Malaysian homes. If VISA and MasterCard, and some you require this facility, also accept American Express please check if your rental and Diners Club cards. accommodation is equipped with a water heater. If your study sponsorship • Rented premise may not be include offers an allowance or equipped with a washing stipend, you can either make machine. You may send arrangements to have the your dirty laundry to the payment deposited directly into neighbourhood laundry shop. your account back home or open For greater savings, you can an account in Malaysia. Check 23
with your sponsors regarding Generally, both offer their this matter. services to foreigners and can be found in every town. There are many international banks in Malaysia such as HSBC, Non-citizens pay a higher rate Citibank, Standard Chartered, at government hospitals, but this Al-Rajhi, UOB, OCBC, etc. still tends to be lower than the charges at private hospitals. iii. Medical facilities It is also wise to take note of the following information in case of Some HEIs operate their own emergencies: medical service facilities catering to their students. The students fees • For a government-hospital paid are usually inclusive of cost of ambulance and other treatment for minor ailments. emergencies, call 999. • It is worthwhile to note that However, there are usually success within the academic one or two private general- realm usually requires good practitioner clinics within most physical and mental health. neighbourhoods, which offer In order to assist you with outpatient services: any physical or emotional • About RM40 to RM60 (USD11 problems, most HEIs have to USD17) per consultation. medical facilities or counseling • Price includes medication, services under the student so you do not need to get affairs and development office a prescription to get the which extends basic health medication from an external care and emotional support to pharmacy. all registered students. • All Malaysian doctors • For more information on and pharmacists, with the looking after your health in exception of a very few, speak the tropics (mosquito bites, English. sunburn, diarrhea, and heat exhaustion), visit Should you wish to seek medical www.tourism.gov.my. treatment at a hospital, you may choose to go to either a private hospital or government hospital. 24
iv. Travel and Medical Insurance town. Cars can be easily rented from car rental companies. Before you depart, it is strongly recommended that you take out As common in most a comprehensive travel insurance commonwealth countries, policy that will cover any overseas Malaysians drive on the left medical costs. Confirm that your side of the road, and all cars insurance covers you for the entire are right-hand drive. Some duration that you are away and driving licenses from foreign check on the circumstances and countries and also international activities not covered by your driving licenses are accepted for policy. use in Malaysia for up to three months. Please check with your The Ministry of Higher Education university international office of Malaysia has made it compulsory for related advice. for all international students to register for insurance coverage in For those wishing to acquire a their respective HEIs. Malaysian license, it is possible to convert your driving license It is important to remember that from your country. To find out regardless of how healthy and fit the procedure to do so, please you are, if you are unable to afford get advice from your university’s travel insurance, you cannot afford international office or check to travel. with the Road Transport Department of Malaysia or v. Getting out and about check out www.jpj.gov.my. a. Driving b. Public transportation You need a licence to drive cars Public transportation is widely and ride motorbikes in Malaysia. available in Malaysia. If you stay If you prefer to drive, street in a small town or rural area, directories can be purchased relying on a car or motorbike from your university bookshops is still the best option, followed or other major bookshops and by bus services. Here are even at some petrol stations. Also some quick facts on the public check out www.streetdirectory. transportation available in com.my for online maps for Malaysia: Kuala Lumpur and Melaka 26
• Taxis RapidKL (www.rapidkl.com.my) is Taxis can be flagged down at the Malaysia’s main service provider side of the road in most places. of public transportation in the In most cities, there are also Klang Valley via its integrated many dial-a-taxi companies rail and bus network. that can be easily reached by a phone call. Other bus services do not always publish their schedules, For taxi services - from midnight so the best way to find out what to 6.00am, there is usually a goes where is to ask the people surcharge that could amount who are waiting for buses at the to 50% of the fare, so be sure to stations/ stops. check how much it is when you call or before you board. You could also check with your new colleagues and friends who Guidebook for International Students Studying in Malaysia In Kuala Lumpur, most taxis use bus services. come with meters. Insist on the driver using the meter. If there is • Monorail and Light Rail no meter in the taxi, make sure to Transit (LRT) Trains agree on a price before your trip Within the city of Kuala so that there are no unpleasant Lumpur, there is an excellent surprises later on. Ask the locals network of monorail and light- or other experienced visitors on rail transit train services. what reasonable fares should be to your intended destination. • Inter-city train services - These services are offered by • City and town buses Keretapi Tanah Melayu Berhad Bus services are inexpensive (KTMB) (www.ktmb.com.my) and available in many areas. 27
- There are dining carriages - Always buy your tickets that provide hot meals and from the counters at the bus take-away snacks. station. - Services to Singapore and - Buses to neighbouring Thailand are available. countries such as Singapore - Sleeping berths and private and Thailand are also rooms are available for available. overnight trips. Malaysians are a friendly • Inter-city bus services bunch, so be sure to make Numerous bus companies friends with the locals. They (www.myexpressbus.com) provide will be happy to show you services between most cities around and make you feel and towns in Malaysia. They more at home during your stay provide cheap and excellent here in Malaysia. mode of transport for travelling between towns. - All these buses are air- conditioned except for a very few. 28
Dining and Travel 10 Here are some ideas and or mini markets and sundry shops, recommendations for you to consider as Malaysians call them. Ingredients when planning what to do and where to for virtually any cuisine in the world go in Malaysia. are imported and stocked by some shops, especially in major cities like Kuala Lumpur. i. Shopping Malaysia offers a wide range of ii. Dining shopping choices: from Western- Guidebook for International Students Studying in Malaysia style malls and boutique shops You can find cuisine from many carrying the latest electronics goods, parts of the world in Malaysia, be household items, and fashion it Malay, Indian, Chinese, Thai, labels to local neighbourhood night Japanese, Mexican, Middle-Eastern markets with a marvelous variety of or Western. Whether you live in an goods, including fresh food, clothing, urban or rural area, you will be able toys, tools and furnishings. Prices to walk out and get food at any time are usually considerably lower in the of the day or night. night markets when compared with International fast-food outlets such the malls and shops. as KFC and McDonald’s are also Fresh cooking ingredients are easily found in all major cities and most obtainable from supermarkets, fresh towns, even small towns. markets and your local grocery store, 29
Most popular amongst the locals Indian fried noodles), yong tau fu (a are open-air hawker stalls and food large selection of fresh vegetables courts. You can find food courts in stuffed with meat and fish), and the every town in the country. list goes on. Malaysia food courts generally A meal consisting of a main dish, feature a large variety of foods such dessert and a drink costs about as satay (meat on coconut skewers RM7 to RM10 on average. grilled over a charcoal fire) served For restaurants in your area, with peanut sauce, compressed rice simply ask your local friends for packets, fresh cucumber and onions, recommendations. ais kacang (or ‘ABC’ – a dessert comprising shaved ice topped with a sweet syrup and a variety of toppings), mee goreng mamak (spicy 30
iii. Travel and adventure Some popular destinations in Malaysia: Malaysia’s holiday destinations Malaysia has many getaway • Malacca places catering to a variety of • Cameron Highlands, Pahang tastes and budgets. Thousand- • Mulu Caves, Sarawak year-old rainforests, islands, • Islands on the west coast- white-sand beaches, waterfalls, Pangkor, Langkawi, Penang caves, mountains, and lakes are • Islands on the east coast- usually no more than an hour or Perhentian, Redang, Kapas, two away from any city. Tioman • Kuala Terengganu Guidebook for International Students Studying in Malaysia 31
11 Top 10 Tips for Studying in Malaysia i. Be a smart traveler - Before you off. Leave one copy with someone depart, check www.mohe.gov.my for at home and take the others with the latest information on studying you on your travels. However it in Malaysia. is advisable to keep the copies separate from the originals. ii. Register yourself at your own embassy upon arrival in Malaysia. vi. Insurance – Take out comprehensive travel insurance to cover hospital iii. Check your passport validity - Make treatment, medical evacuation, and sure that your passport is valid for any activities, like adventure sports, the entire time you are in Malaysia. in which you plan to participate. Carry extra passport photos just in In any case, the Ministry of Higher case your passport is lost or stolen Education Malaysia requires all and you need to replace it while in international students to have a foreign country. insurance for the duration of their studies in Malaysia. (All Malaysian iv. Organize your money – Organize Higher Education Institutions are a variety of ways to access your required to facilitate the provision money overseas. Credit cards, of insurance for students at the travellers’ cheques, cash cards and university with rates payable by debit cards are used widely in the students). Malaysia. Money changers are also easily available. However, do check vii. Medical Consultation - Consult with your bank to make sure that your doctor about recommended your ATM card works overseas. vaccinations and the necessary Also check with your bank about health precautions to take. It is also the process or cost of transferring useful to obtain information about money between accounts in your your medication (if any) as certain country and Malaysia. medicines are not allowed in some countries. v. Make copies – It is a good idea to make 2 or more copies of all viii. Know the Laws - When you are important documents – passport, in Malaysia, local laws apply to visas, tickets, credit card numbers, you. These include penalties for insurance policy, academic drug related offences, including certificates, etc. before heading possession of even small amounts 32
of any type of hallucegenic drugs. numbers may include a person at Penalties are severe in Malaysia the HEI, your embassy in Malaysia, where drug offenders are subject to or someone you actually know a mandatory death penalty. from your country. ix. Find out more about your HEI – When you have received approval “Trafficking of Illegal Drugs for admittance and will be enrolling carries the mandatory death into a HEI, do some research to penalty in Malaysia” keep yourself informed and know what to expect by finding out as much as you can about the HEI. x. Useful numbers to know – Prepare a list of useful numbers to know (with one or two numbers which are available after office hours) so that you will have a contact person upon arrival in Malaysia. The Guidebook for International Students Studying in Malaysia 33
12 Arriving at Your Campus ii. Quick answers Immigration matters, visa, passport International Students Office Admission, registration, transcript Admissions and Records Office i. When you first arrive at your Campus: Discipline, Complaints, Grievances Student Affairs Office a. Go to the International Students Office of your HEI Financial assistance b. Complete your HEI registration HEI sponsorship unit c. Register for accommodation or seek assistance to find accommodation Payments, disbursement d. If you have any immigration Finance Office matters, refer to the International Students Office Accommodation e. Some HEIs will insist that on Student affairs office or housing unit registration you have to sit for the EPT (English Placement Test) or Sports facilities, reservation other language placement tests Co-Curriculum, Student Affairs f. Note that participation in the Orientation Program under the Student Representative Council Student Affairs and Development Co-Curriculum, Student Affairs section of your HEI is compulsory Student societies, clubs g. Take note of other programmes for familiarization of HEI and KL city Co-Curriculum, Student Affairs tour or others Foster parents h. Complete your course registration Student Affairs Office with the respective faculties i. Commencement of classes Most Universities or HEIs require settlement of fees prior to enrolment for each semester 34
Other Practical Information 13 i. Some local words to help you get started Some symptoms of culture shock may be feelings of loneliness, feeling Apa khabar? isolated, withdrawal from social How are you? (an informal greeting) activities, hostility towards other cultures, depression, disorientation, ‘Khabar baik’ etc. All HEIs in Malaysia offer Fine support services for these types of ailments or in unusual cases may Nama saya …… direct you to the supporting office or My name is ……. clinic. Berapa harga ini? Do visit the counseling office in your How much is this? HEI quickly if you feel that you are Guidebook for International Students Studying in Malaysia experiencing these symptoms. Tolong bawa saya ke …… Please take me to …… iii. International Students Office Di mana klinik? Where is the clinic? Finally, do take note that all HEIs have an office dedicated to assist international students in areas such ii. Counseling and advice as orientation, immigration, visa, counseling, provision of academic When you move to a new country, and personal advice, liaison within especially for the first time, it may be campus departments, on-campus a difficult process to fit in, especially working opportunities and campus when starting studies at a HEI. extracurricular activities. 35
In other words, do contact the staff Important notice: of the international office with any questions you may have. They may The Department of Higher Education not always be able to solve your is responsible for the publication of this problems, but they can certainly guide book. The office address is: assist you in solving them yourself by referring you to the proper place Department of Higher Education and person, by instructing you in Ministry of Higher Education Malaysia procedures and regulations, by Level 2, Block E9, Parcel E, Precinct 1 showing you what alternatives Federal Government Administrative are available and which might be Centre, 62505 Putrajaya, Malaysia most effective, and by helping you T 603-8883 5939/ 5833 complete any required form or F 603-8889 4258/ 5135 document. It is important for you to remember Comments and enquiries on this not to wait until the last minute guidebook may be posted at the to contact the office. Call or visit following email address: them as soon as you see a problem isu@mohe.gov.my developing which you believe you will require some help or guidance with. Selamat Datang dan Selamat Maju Jaya! Welcome and Good Luck!
Contact Details of some High Commisions and Embassies in Malaysia 14 BANGLADESH INDIA High Commission for High Commission of India the People’s Republic of Bangladesh No. 2 Jalan Taman Duta Off Jalan Duta Block - 1, Lorong Damai 7, 50480 Kuala Lumpur Jalan Damai 55000 Kuala Lumpur T 03-2093 3504 / 2093 350, T 03-2142 3271/ 21422505 03-2093 3510 HP 012-635 3486 F 03-2093 3507/2092 5826 F 03-2141 3381 (Diplomatic Wing) E highcomm@po.jaring.my 03-2145 7376 (Labour Wing) dhc002@po.jaring.my 03-2148 2098 (Defence Wing) admn@indianhighcommission.com.my 03-2782 8650 (Commerce Wing) W www.indianhighcommission.com.my/ E bddoot@streamyx.com OH Monday-Friday 9.00 am-5.00 pm W www.bangladeshhighcomkl.com OH Monday-Friday 9.00 am-5.00 pm INDONESIA Embassy of The Republic of Indonesia BRUNEI 233 Jalan Tun Razak, 50400 Kuala Lumpur Embassy of the Brunei or P.O. Box 10899 50728 Kuala Lumpur Suite 19-01 Tingkat 19, Menara Tan & Tan T 03-2116 4000, 03-2116 4016 Jalan Tun Razak 50400 Kuala Lumpur F 03-2141 7908/2142 3878 T 603-2161 2800/ 2161 8282, E kbrikl@po.jaring.my 2161 21679 / 2161 2804 kbrikul@time.net.my F 603-2163 1302/ 2163 0144 W www.kbrikl.org.my/ 03-2162 1679 (Defense) OH Monday-Friday 9.00 am-5.00 pm E bhckl@brucomkul.com.my Guidebook for International Students Studying in Malaysia OH Monday-Friday IRAN 8.30am-12.30pm-1.30pm-4.30pm Embassy of the Islamic Republic of Iran No.1 Lorong U Thant Satu, CHINA Off Jalan U-Thant 55000 Kuala Lumpur Embassy of the People’s T 603-4251 4824/ 4829/ 4826/ 4830 Republic of China F 603-4256 2904/ 4253 2767 229, Jalan Ampang, E ir_emb@tm.net.my 50450 Kuala Lumpur W www.iranembassy.com.my T 603-2142 8495 - Protocol & Administration OH Monday-Friday 9.00 am-5.00 pm 603-2148 5936 - Cultural Affairs 603-2142 8585 - Consular Office (Visa, Passport) 603-4251 3555 - Commercial F 603-2141 4552 603-4251 3233 - Commercial Office W my.china-embassy.org/eng/ OH Monday-Friday 9.00 am-5.00 pm 37
IRAQ T 603-4257 2431 Embassy of the Republic of Iraq F 603 21451087 No. 2, Jalan Langgak Golf Off Jalan Tun Razak E info@kenyahighcom.org.my 55000 Kuala Lumpur W www.kenyahighcom.org.my/ T 603-21480555 OH Monday-Friday 9.00 am-5.00 pm F 603-21414331 E quaemb@iraqmofamail.net KOREA W www.sudanembassy-kl.org.my/ Embassy of The Republic of Korea OH Monday-Friday 9.00 am-5.00 pm No. 9 and 11, Jalan Nipah Off Jalan Ampang 55000 Kuala Lumpur LIBYA T 603-4251 2336 Embassy of Libyan Arab Jamahiriya F 603-4252 1425 No. 6, Jalan Madge, Off Jalan U Thant OH Monday-Friday 9.00 am-5.00 pm 55000 Kuala Lumpur T 603 2141 1293, 2148 2112 MALDIVES F 603 2141 3549 High Commission OH Monday-Friday 9.00am-5.00pm of the Republic of Maldives Suite 701, Menara See Hoy Chan, JORDAN 374 Jalan Tun Razak Embassy of the Hashemite 50400 Kuala Lumpur Kingdom of Jordan T 603 2163 7244 No. 2, Jalan Kedondong Off Jalan Ampang F 603 2164 7244 55000 Kuala Lumpur E mail@maldives.org.my T 603-4252 1268/4252 8549/ 4253 3685 W www.maldives.org.my/ F 603-4252 8610 OH Monday-Friday 9.30am-4.30pm E jorembkl@streamyx.com general@jordanembassy.org.my MYANMAR W www.jordanembassy.org.my Embassy of the Union of Myanmar OH Monday - Friday 9.30 a.m - 3.00p.m No. 10 Jalan Mengkuang, off Jalang Ru, 55000 Kuala Lumpur KAZAKHSTAN T 603-42560280, 603-42570680 Embassy of The Republic of Kazakhstan F 603-42568320 115, Jalan Ampang Hilir, OH Monday-Friday 9.30a.m.-5.00p.m. 55000 Kuala Lumpur, Malaysia. T 603-4252 2999 NIGERIA F 603-4252 3999 High Commission of E kuala-lumpur@kazaembassy.org.my the Federal Republic of Nigeria W http://www.kazembassy.org.my/ No. 85, Jalan Ampang Hilir OH Monday-Friday 9.00am-6.00pm 55000 Kuala Lumpur T 603-4251 7843, 603-4251 8512 KENYA F 603-4252 4302 High Commission E nighcomm@tm.net.my of the Republic of Kenya W www.nigeria.org.my Kenya High Commission, Kuala Lumpur, OH Monday-Friday 9.00am-4.30pm No.8 Jalan Taman U-Thant 38 55000 Kuala Lumpur, Malaysia
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