International Student Guide - James Cook University Brisbane
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International
2019
Student Guide
1
Contents
Welcome to JCU Brisbane 3
Before You Arrive 4
About Brisbane 5
JCU Brisbane Campus - 9 Things to Do Before You Arrive 6
Visas 8
Organising Your Travel 8
Accommodation Considerations 11
Family 11
Money & Finances 12
Culture Shock 14
4 Things Successful Students Do Before They Arrive 15
Living in Brisbane 16
Lifestyle 17
Accommodation 18
Services 20
Shopping 23
Money & Finances 24
Health 25
Medical Services 26
Working in Australia 29
Safety 30
JCU Brisbane Emergency Evacuation Plan 31
Adjusting to Life in Australia 37
Aussie Values and Culture 37
Public Holidays & Special Celebrations 39
Recreation 39
Studying at JCU Brisbane 41
The JCU Code of Conduct 42
Top 10 Things to Do After You’ve Arrived in Brisbane 42
Fees and Charges 45
Managing Your Enrolment 47
Applying to Graduate 48
Complaints and Grievances 48
Keys to Success 49
Exams & Grading 51
Academic Progression Policy 53
Support Services 53
Contact Information 54
2
Welcome
“Welcome to James Cook University Brisbane, a diverse
community dedicated to providing students with a high
quality education in a friendly and supportive environment.
At JCU Brisbane we pride ourselves on delivering real world
learning opportunities to ensure your study provides you with
a valuable qualification in today’s competitive business world.
Located in the heart of Brisbane’s central business district,
JCU Brisbane’s high rise campus provides students from all
over the world with the opportunity to attend classes and
explore everything our beautiful city has to offer. With
access to countless cafes, parks, Queen Street shopping mall,
and a view of the iconic Story Bridge within walking distance,
we’re confident there is something here for everyone.
Smaller class sizes mean you will have greater access to this state such a wonderful place to live. Why not visit the
lecturers, highly educated professionals who are motivated beautiful beaches of the Sunshine Coast and Gold Coast or
to teach and guide you to succeed. We offer a broad range of explore the rainforests and waterfalls of our surrounding
experiences and engagement with the university community mountains? We know the big move to Brisbane may at
in order to provide you with a truly Australian experience. times be overwhelming but we hope Brisbane can be your
We encourage you to take full advantage of the facilities and home away from home.
services JCU Brisbane has to offer.
I wish you every success during your time at JCU Brisbane.”
Comfortable winter temperatures and warm summers mean
we enjoy an outdoor lifestyle. With only a relatively short Kevin Anderson
commute by car or train, you can experience what makes Campus Director
Academic Staff
“On behalf of the Academic staff I would like to welcome
you to James Cook University Brisbane.
I have been working here since the campus opened in
2006 and during my time here I have found that this
campus offers a great culture for its students. We are
a smaller campus and I’m confident this provides our
students with all the best opportunities to excel and
access staff support.
As the Senior Associate Dean Academic, I look forward
to meeting you all through the course of your studies
and I wish you the very best as you embark on this new
adventure in beautiful Brisbane.”
Dr Ashley Orth
Senior Associate Dean Academic
ashley.orth@jcub.edu.au
3
Before You Arrive...
Need to Know
• Currency: Australian dollars ($) • Driving: Drive on the left; the steering wheel is on
the right
• Language: English
• Tipping: Not required; you can tip 10% in restaurants
• ATMs: Nationwide
if you’re happy with the service
• Credit Cards: Visa and Master Card are widely accepted
• Visas: All visitors to Australia need a visa, except New
Zealanders. Check out Department of Home Affairs for
more information
4
About Brisbane
Brisbane is renowned for its multicultural society, warm sunny
climate, close proximity to beautiful beaches, low crime rate and
friendly people.
In addition, the relatively low cost of living compared to other
Australian capital cities including Melbourne and Sydney, makes
Brisbane a great choice.
James Cook University Brisbane Campus is housed in a modern
high-rise building in the Central Business District (CBD).
The campus is located within walking distance of the riverfront,
Queen Street shopping mall and the Queensland State Library.
With discounted public transport services available for full-time
students, it’s easy to explore and experience everything Brisbane
city has to offer.
Brisbane’s Top 10
1. Take a stroll through Southbank
Parklands
2. Enjoy spectacular views from the
Mt Coot-tha lookout
3. Cruise the Brisbane River by CityCat
4. Travel to beautiful Moreton Island and
snorkel around the wrecks
5. Have a picnic at New Farm Park
6. Check out the Australian wildlife at Lone
Pine Sanctuary
7. See a live stage show at QPAC or visit the
exhibitions at the Gallery of Modern Art
(GoMA) or Queensland Art Gallery
8. Take a tour of Brisbane’s City Hall which
is also home to the Museum
of Brisbane
9. Head to Suncorp Stadium or the Gabba
to watch a live sporting match
10. Climb Brisbane’s iconic Story Bridge
5
Why Choose JCU Brisbane Campus
2%
Ranked in the top 2% of
Located in Trimester System universities worldwide
Brisbane's CBD Academic Ranking of World Universities 2017
#
Employment and careers Five stars for Rated #1 in Australia for
assistance from Joblinx job success employer satisfaction
Good Universities Guide 2017 QILT 2017 Employer Satisfaction
Survey National Report
Students who choose to study at JCU Brisbane will
graduate with a tertiary qualification from a respected
Fun Facts
and highly acclaimed university. In addition to this,
students will develop connections with a world-renowned • Australia’s national colours are green and gold
business, recognised for achievements in vocational and
• Australia’s floral emblem is the wattle
tertiary education, training, employment, recruitment and
apprenticeships. • The animals on the Australian Coat of Arms are
the Red Kangaroo and the Emu. These animals
9 Things to Do Before You were chosen to symbolise a nation moving
forward (as neither animal can walk backwards!)
Arrive at JCU Brisbane • Australia is the driest inhabited continent on
earth, with the least amount of water in rivers,
the lowest run-off and the smallest area of
1. Apply for a student visa – go to page 8
permanent wetlands of all the continents
2. Make travel arrangements – go to page 8
• Australia is home to more than one million
3. Get to know the suburbs of Brisbane – go to page 18 species of plants and animals, many of which
are found nowhere else in the world, and less
4. Explore accommodation options – go to page 18
than half have been described scientifically
5. Check if you have outstanding conditions on
your offer and prepare to bring the documents with
you
6. Browse through the Australian Customs and
Quarantine Services website to see what you
can and cannot bring into Australia – go to page 9
7. Obtain a letter or prescription from your medical
practitioner if you have any special medical
conditions or medications that you need to
take through customs
8. Provide your family and friends with your contact
details in Australia
9. Get your stuff ready!
6
Things to Do in South East Queensland
1. Explore the beautiful beaches of the nearby Gold and 6. Get vertical and go rock climbing – Kangaroo Point Cliffs in
Sunshine Coasts, accessible by train or bus Brisbane and the Glasshouse Mountains on the Sunshine
Coast offer perfect outdoor adventures
2. Spend a day exploring Mt Tamborine in the Gold Coast
Hinterland, exploring the quaint shops, walking through 7. Take a ferry to North Stradbroke Island or Moreton Island,
lush rainforest and viewing the beautiful waterfalls and experience the Great Outdoors for which Australia
is famous
3. Get lost in the World Heritage listed Gondwana
Rainforests, only an hour or two’s drive from Brisbane, 8. Visit Fraser Island, the largest sand island in the world. See
visit Springbrook, Natural Bridge, even spend the night beautiful pure water lakes, sand dunes and native animals
and see the glow worms light up the night such as dingoes and kangaroos in the wild
4. Watch the sunrise whilst floating through the sky in a hot 9. Take a Whale Watching tour, departing from the Sunshine
air balloon or Gold Coast and see the whales on their annual
migration. (May – October)
5. Enjoy the 360 degree views from the observation deck
of Skypoint on the Gold Coast, or if you’re feeling 10. Get up close with Australian wildlife at Australia Zoo at
adventurous you can even climb to the top! Beerwah, Sunshine Coast
7
Visas
Visa conditions
Most international students will require You must hold a valid passport Please make plans to leave Australia
a student visa to study in Australia. and student visa at all times while in before the end date of your student visa.
Some other visa holders are also eligible Australia. It is your responsibility to If you have not finished your studies by
to study as international students in ensure that your passport and student the end date stated on your CoE you will
Australia. Many students apply for a visa visa are current, and that you apply for need to apply for a new CoE and a new
on-line or via the Australian Diplomatic any renewal before your passport or visa student visa.
Mission in their country. expires.
JCU Brisbane staff cannot provide
In order to apply for a student visa If you are granted a visa, you must abide visa advice. For information on
you will need a valid passport, an by its conditions. Failure to comply with Australian visa matters please visit the
electronic Confirmation of Enrolment these conditions could result in the Department of Home Affairs website
(eCoE), evidence of Overseas Student cancellation of your visa. JCU Brisbane www.homeaffairs.gov.au
Health Cover (OSHC) and any other is obliged to report students who breach or phone 131 881.
documentation required by the their student visa conditions to the
Australian diplomatic post with Department of Home Affairs.
which you lodge your application. Organising
You must ensure to allow enough
These conditions include
(but are not limited to):
Your Travel
time for processing between lodging • Complete the course within the
You will need to make your own travel
your application and Orientation Week duration specified in the CoE
arrangements to Australia. Please try to
(‘O’ Week), as it may take some time to • Maintain satisfactory academic
arrive a few days before the start of the
process. Average visa processing times progress
compulsory Orientation to allow you
can be found on the Department of • Maintain approved Overseas
time to settle in.
Home Affairs website. Student Health Cover (OSHC)
while in Australia
More information on the compulsory
• Remain with the principal education
workshops and Orientation program
How to apply for a Student Visa provider for 6 calendar months
can be found online.
You may be able to apply for a student (or two trimesters at JCU Brisbane),
visa online through the Department of unless granted release to transfer
Documents
Home Affairs website. provider
You should prepare a folder of official
• Notify your training provider of
documents to bring with you to
Important: If your online application is your Australian address and any
Australia, including:
lodged when you are outside Australia, subsequent changes of address
• Valid passport
you must also be outside Australia within 7 days
• Copy of your visa grant letter
before the visa can be granted. Refunds • Work restrictions depending on
• JCU Brisbane Letter of Offer
are not available if you enter Australia the visa subclass you hold. Check
• Confirmation of Enrolment (eCoE)
on another type of visa before your the Department of Home Affairs
issued by JCU Brisbane
online application has been decided. website for more information
• Receipts of payments (e.g. tuition
fees, OSHC, bank statements etc.)
You should complete your application A full list of mandatory student visa
• Insurance policies
with as much information as possible conditions can be found online.
• Original or certified copies of
at the time of lodgement. Applications
your academic transcripts and
with missing information may take Be aware of your visa end date; this end
qualifications
longer to finalise. date will be indicated on your visa grant
• Other personal identification
documentation. Alternatively you can
documents (e.g. birth certificate, ID
Helpful links: view your visa date and conditions using
card, driver licence etc.)
• Student visa information Visas Entitlement Verification Online
• Medical records and/or prescriptions
• List of Australian embassies and (VEVO).
representative offices
8
If you have a permanent or temporary
disability and need special study
conditions or support services, ensure
Will My Mobile Australian mobile phone networks
operate on the GSM 900 / 1800
you have noted this on your Application Phone Work frequency bands. You should check
your phones instruction booklet or
form. Once onshore, if you need
assistance in classes or exams, contact
in Australia? call the phone’s supplier to see if
your handset is compatible.
academicadmin@jcub.edu.au If your phone is marketed as ‘GSM’,
‘tri-band’ or ‘quad- band’ there is
a good chance that it will work. You
If you are travelling with your family, also need to ensure that your phone
you will need to include their documents is not carrier locked if you want to
use it with an Australian SIM card.
as well. Keep all documents in your
carry-on luggage. In case you lose the
originals, make copies that can be left
behind with family or scan and email purchase most things upon arrival in What if I run out of medication
copies to your email address. Australia but the price may be higher while I am in Australia?
than in your own country. If the medication you require is a
What to bring prohibited import, you cannot import
Australian Customs Services and Bringing medications additional quantities by mail. You should
Quarantine are very strict. Before you into Australia consult a local doctor. If the medication
start packing, visit the Department of Medicines brought into and taken out of is not approved in Australia and there
Agriculture webpage for information Australia may be subject to customs is no suitable alternative, a local doctor
on what you cannot bring into Australia. controls. You can bring some may be authorised to import the
Also read about what can’t be mailed medications into Australia for the medication on your behalf.
into Australia and let friends and family purpose of treating your own medical
know. condition or treating a passenger who is Clothes
under your care, provided that you have People from other countries may choose
If you’re in doubt about whether your a prescription or a letter from to wear their national dress. Brisbane
goods are prohibited or not, declare it your doctor to confirm that the students usually dress informally;
anyway on the Incoming Passenger Card medicine was prescribed by a medical jeans, shorts and t-shirts are considered
which you will receive on the plane. practitioner. standard wear. Bring some loose,
Students have received fines for not comfortable clothes for the warmer
declaring items. Ensure that the maximum amount of months, and suitable winter clothing for
medicine you bring is equivalent to 3 the cooler months. You may have one or
Baggage allowances flying into Australia months’ supply. Some medications a few formal occasions throughout your
will vary according to your carrier, flight are prohibited from being brought into stay so bring along formal attire. For
class and country of origin. Please check Australia unless you hold a permit. festive occasions, you may want to bring
what baggage allowances your airline You can find a list of prohibited traditional dress and accessories.
has and think carefully about what you medication on the Therapeutic Goods
Other items you might need to include
are going to pack. Economy passengers Administration website.
(most can also be purchased
are generally permitted 1 x checked
in Australia):
luggage (35kg) and 1 x carry-on (7kg) To find out how to apply for a permit
• Alarm clock
for international flights, but only 20kg contact the Therapeutic Goods
• Sunscreen, sunglasses and a hat
of checked luggage on domestic flights Administration.
• bath towels, bed sheets, pillow
within Australia. You will be able to
cases
• Dictionary (bilingual)
• Small sewing kit
Australia: Thongs
New Zealand: Jandles
Thongs Around • Music CDs or iPod
• Toiletries
Hawaii: Slippers the World • Umbrella
UK: Flip Flops • Insect repellent
South Africa: Slops • Scientific or graphics calculator
• Camera
or Plakkies
• Micro recorder for lectures
South Pacific: Go–Aheads • Spare glasses or contact lenses
• Your optical prescription
9
• Photos of friends and family When you first arrive in Australia you Once you have your luggage you will go
• Swimming suit will be required to make your way through Customs. Be careful about what
• Small gifts from home through Australian Immigration. An you bring into Australia. Some items
• Electricity adaptor Immigration Officer will check your you might bring from overseas can carry
• Ethernet cable documents and may ask you a few pests and diseases. You must declare ALL
questions about your plans for your food, meat, fruit, plants, seeds, wooden
The standard voltage for electrical items stay in Australia. Once you have passed souvenirs, weapons, medications, animal
in Australia is 240V. Electric plugs have through the immigration checks you will or plant materials or their derivatives.
three flat pins one of which is an earth move to baggage claim to collect your For more information about bringing
pin. You may need to buy an adaptor luggage. Check that nothing is missing in these items visit the Department of
or have the plugs changed when you or damaged. Staff at the Baggage Agriculture website.
arrive. If the item runs on 110V power it Counter will help you to find your
may be cheaper to purchase a new item belongings or lodge a claim for damage Keeping in contact
rather than an adapter. or loss. Before you leave home, provide your
family and friends with your flight
Mobile phones & laptops You may see a quarantine detector dog details and the address of where you will
You can bring items such as a laptop at the baggage carousel or while waiting be staying when you arrive. Once you
computer, and similar electronic in line to pass through immigration. have arrived in Australia, let your family
equipment, duty free into Australia Do not touch the dog and follow and friends know that you have arrived
provided that Customs is satisfied these any instructions asked of you by the safely. It is important to always let
items are intended to be taken with you quarantine officer. someone know where you are and how
on departure. For more information to contact you by phone or email.
visit Australian Customs and Border
Protection Service.
If you are considering bringing a mobile
Where we are
phone, laptop, or any communication
devices we suggest that you visit the
Australian Communications and Media
Authority at acma.gov.au before making
any purchases.
Your arrival Brisbane
Before landing in Australia passengers Sydney
are given an Incoming Passenger Card
to fill in. This is a legal document. You Melbourne
must tick YES if you are carrying any
food, plant material (including wooden
souvenirs), or animal products. This
includes fruit given to you during your
flight. If you have items you don’t wish
to declare, you can dispose these in
quarantine bins in the airport terminal.
Don’t be afraid to ask airline staff if you
have any questions.
If you are carrying more than
AU$10,000 in cash, you must also
declare this on your Incoming Passenger
Card. It is strongly recommended
however, that you do not carry large
sums of cash but arrange for an
electronic transfer of funds into your
Australian bank account once it has
been opened.
10Transport from the airport
Train
The Airtrain is a direct train that runs
regularly from Brisbane International
and Domestic airport terminals to
the city. From the city you can take
connecting rail or bus services to
surrounding suburbs.
Shuttle bus
Con-x-ion runs a door to door transfer
service from Brisbane International
and Domestic airport terminals to your
accommodation.
Taxi
Brisbane accommodation • Employment opportunities for your
Taxis are available 24/7 from sheltered
Finding the right place to live is one spouse are not guaranteed
taxi ranks outside Brisbane International
of the most important considerations • Extra costs for food, clothing and
and Domestic airport terminals. A taxi
when settling down in a new country. other necessities
meter will always be used and will
See Accommodation for more • The effect on you and your studies
determine the cost of your travel.
information, or for alternative if your family is not happy in
Expect to pay $45 - $55 for a one-way
accommodation options please Australia
trip from the airport into the city.
visit the Choose Brisbane website. • Whether your children will adjust to
Use the Fare Estimator for an
school in Australia
estimation of the cost dependent on
Important: You are responsible for the • Waiting lists for child care centres
your destination.
costs of your accommodation and and the expense of placing them
you may be required to provide the in one
Rideshare and Uber
accommodation provider with a deposit
Brisbane Airport is one of the first
or credit card details on arrival to finalise You may find it useful to arrive in
Australian airports to enable rideshare
the booking. Please also see page 18. Australia first and adjust to living in
pick up services. Order your rideshare
Australia and then arrange for your
using your preferred app and follow the
family to join you. For more information
signs at the airport to the designated
“Ride Booking” area to meet with your
Family visit the Department of Home Affairs
website.
driver.
Bringing your family to Australia
Before bringing your spouse and/or Child care
Accommodation children to Australia, you will be asked If you need childcare there are various
Considerations to prove that you can support them
financially. You are required to identify
options available to you. Child care in
Australia can cost over $90 per day per
all family members on your initial visa child. There can be long waiting lists for
It is important to consider carefully the
application. If this is not done it may places in some childcare centres.
type of experience you wish to have
mean that they will not be granted visas. There are many professionally staffed
when deciding where to live. Keep the
Find out if your family is eligible and childcare centres in Brisbane city and
following things in mind when deciding
how they can come to Australia on the suburbs. See mychild.gov.au for more
where to live:
Department of Home Affairs website. information on Early Learning and Child
• Will noise bother you?
Care in Australia.
• Will sharing a bedroom or a
Before making a decision to bring your
bathroom be okay for you?
family to Australia it is important to Many schools offer before and after
• Would you prefer to live within
consider: school care programs (usually 7am-
walking distance to the University
• The cost of airfares for your 8.45am and 3.30pm-6.00pm). These
and the City, or are you happy to
family to and from Australia programs may incur additional fees.
take public transport?
• Possible higher rent for a larger Children who need these programs must
home be registered with the school.
11Schools
If you would like to bring your children • The school will issue an electronic Also take into consideration the distance
to Australia with you, consider the Confirmation of Enrolment Form from the school to JCU Brisbane, the
following: (eCoE) stating the program and its suburb in which you intend to live and
• It is a condition of your student visa duration, so that you can obtain the the method of transport you plan to use.
that children 5 years or older must appropriate visa for your child
attend formal schooling while they For further information visit Education
are in Queensland When choosing the most appropriate Queensland International.
• You will need to provisionally enrol school for your child, it is best to ask
your child in a school before you questions about the school’s curriculum,
leave your home country and you school size, extra-curricular activities
will have to pay the school fees one and the size of individual classes.
trimester in advance
Money & Finances
Academic Excellence
Accessing money Handling your funds Scholarship
You should read this section carefully, There are various ways in which you can JCU Brisbane recognizes exceptional
and discuss the issues raised in this manage and access your funds: academic effort by students by
section with the bank or financial • Electronically transfer funds into offering a scholarship-based Academic
institution in your home country before your Australian account at any Excellence Award system which runs
you leave. All banks operate differently time, banks usually charge a fee for over a three trimester period. Students
and it is important to be aware of all each electronic transfer made can first qualify for the Academic
fees, charges and ease of access to Excellence Award recognition after
your funds. • Automatic Teller Machines (ATMs) the completion of their first trimester
with the Cirrus Logo are easily of study. All awards are made in the
How much to bring accessible (including at the airport) trimester following the trimester in
Make sure you have sufficient funds and allow you to withdraw cash which the student qualifies.
to support you when you first arrive. from your overseas bank account
It is recommended that you have (if your ATM card has international
approximately AU$1500 to AU$2000 access). Check this with your
available for the first two to three weeks financial institution before
to pay for temporary accommodation leaving home
and transport. Consider bringing most of
this money as either traveller’s cheques • Visa and MasterCard are widely
or on an international credit card. accepted in Australia, American
traveller’s cheques can be cashed at any Express and Diners Club are
bank or currency exchange in Australia. available in some locations.
Remember that repayments to
Lost credit cards or traveller’s cheques many of these cards can only be
can be replaced, but very few travel made in the country where they
insurance companies will replace lost or were issued. You may be asked to
stolen cash. provide identification when making
a purchase with your credit card.
Currency exchange Do not rely on being able to get
Only Australian currency can be used a credit card from an Australian
in Australia. Once you have arrived in bank when you arrive as Australia
Australia, you can change money at has strict credit, repayment and
any bank or at currency exchanges. identification laws
Search online for banks and currency
exchanges in Brisbane before you arrive.
12Restaurants, bars and nightclubs have year. Search ‘What’s on Brisbane’ to find
Budget Tips water available to you for free. Make out what’s happening and the associated
sure you ask for tap water, otherwise costs. Make a calendar of the things you
Find tips below on how to best handle
they may sell you expensive bottled want to do, so you don’t miss out!
your funds when it comes to general
water. Drinking alcohol at a pub, bar
spending, food and drink, transport,
or nightclub can be expensive. Limit Check out the JCU Brisbane Student
entertainment and textbooks.
your intake to protect your health Association Social Clubs and Facebook
and your finances. page and get in touch to join in.
General
Ask about student discounts everywhere
Transport Many museums and art galleries have
you go. Make a weekly budget and stick
The most cost-effective way to take free entry. For those that have an
to it. Try writing down everything you
public transport in Brisbane is to admission price, ask about the student
spend for a week and work out where
purchase a Go Card. This is an ‘electronic discount. Some places have ‘cheap
your money is going.
ticket’ which you can use on all bus, Tuesday’, including movie cinemas &
train, ferry and tram services throughout restaurants. Brisbane and South East
Shop around before making large
Brisbane, Gold Coast and Sunshine Queensland has a wealth of beautiful
purchases. Many stores will also offer to
Coast regions. Students enrolled in natural attractions – you can pack lunch
match a competitor’s price if you have
a full-time load of 3 subjects will be and have an amazing day of exploring
seen it cheaper elsewhere. Be sure to
eligible for a student concession. often for only the cost of transport.
consider buying things second hand.
Get a bike! A cheap second-hand Textbooks
Food & drink Secondhand textbooks are much
bicycle will be a great investment to cut
Never go grocery shopping hungry! cheaper than buying them new - just
transport costs, expand your horizons
Local farmers markets may have fresh make sure you get the correct edition.
and keep you fit. Look at buying plane
fruit and vegetables cheaper than Visit the library on level 2 if you wish to
tickets early to get the best deal. Use buy or sell second hand textbooks.
supermarkets.
webjet.com.au to compare specials. If
travelling shorter distances, consider You can also buy the title online from
Check out what is on special at the
taking the bus. coop.com.au or bookdepository.com.
grocery store and look out for home
brand products – they are usually Or instore from one of the following
Looking to go somewhere local with
cheaper. Buy in bulk and save. Buy some Brisbane based bookstores:
a group? You can call the local taxi
healthy snacks in bulk and keep them
company on 131 008 and ask for a Maxi QU Books
with you – a handful of nuts and a piece
Taxi that will hold up to 10 people. 3/39 Campbell St
of fruit is cheaper and healthier than fast
By sharing the cost, you can get where Toowong, QLD 4066
food. Take a reusable water bottle with
you need quickly at a low price.
you and fill it up for free where possible.
American Book Store
Entertainment 7/39 Campbell St
Petrol stations and convenience stores
There are many free attractions and Taringa, QLD 4066
are often more expensive than shopping
activities happening throughout the
at a grocery store.
Prepare lunch at home rather than Grocery Store
buying it in the city. The JCU Brisbane
Milk 2L...................... $2 Strawberry jam 500g.......... $3
Student Lounge has microwaves Loaf of bread................ $1-$5 Vegemite 380g.................$7
available for use on campus. You can Butter 250g.................. $3 Orange juice (100%) 2L........$4-$6
Minced meat 500g............. $5 Noodles 5 pack................$4
pack a ‘cut lunch’ with sandwich fillings, Beef sausages 500g........... $4 Honey.........................$5
salads, fruit and juice to bring with you. Eggs (free range) doz........ $6-$8 Deli meat.....................$4
Tofu 250g.................... $3 Rice 1kg......................$2
Breakfast cereal 375g........ $3-$5 Cheese........................$4
Eating at a restaurant is fun and a nice Apples 1 kg.................. $6 Bananas 1kg...................$3
Pasta 500g................... $1 Laundry powder 1kg............$4
treat – however it can be expensive to Pasta sauce.................. $3 Toothbrush....................$2-$4
do it regularly. You can pack a picnic for Frozen pizza................. $5 Toothpaste 100g...............$3
Canned tuna 500g............. $4
a fraction of the cost and enjoy it with
friends in one of the many beautiful Meals
locations in the city. Fast food chain.............. $10–$15
Main meal at a restaurant.... $15–$30+
House beer or wine in a pub.. $5–$8
13Cost of living
The cost of living in Brisbane is generally The table below provides a guide to the approximate cost of living in Brisbane.
lower than for other capital cities such
as Sydney or Melbourne. Many JCU Expense Approximate cost per week (A$)
Brisbane students choose to live in the
suburbs and share accommodation. To Rent (share accommodation) $100 - $225
the right is a table of estimated costs for
Groceries and eating out $80 - $280
food, rent, travel and extras during your
stay in Australia. All costs are listed in Gas, Electricity $35 - $140
Australian Dollars (AUD) and are subject
Mobile Phone and Internet $20–$55
to change.
Public Transport/Travel $15–$55
Miscellaneous (clothes, toiletries, medical) $30 - $80
Total per week $280 - $835
All prices are to be used as a guide only and can vary based on individual circumstances. For more information regarding
living in Australia visit the Study in Australia website at: www.studyinaustralia.gov.au
Culture Shock
Culture shock is the feeling of being out Be objective: Try to analyse objectively expression each day; watch a TV
of place in an unfamiliar environment. the differences between Australia and program in English for 30 minutes.
The initial excitement of moving to a home. Look for the reasons why we do Each goal that you achieve will give you
new country often subsides and things differently in Australia. Remember more self-confidence.
the different cultural expectations, that customs and norms are (mostly)
attending to daily responsibilities and logical to the locals, just as your customs Share your feelings: Find local
behaviours previously taken for granted and norms at home are logical to you! friends who are sympathetic and
can cause stress. The potential stress of understanding. Talk to them about
dealing with these persistent challenges Set goals: These should be small tasks your feelings and specific situations.
can result in feelings of hostility and that you can accomplish each day. They can help you understand ideas
frustration with your host country as If you feel like staying home, plan a from their cultural point of view.
well as a profound longing for home. trip to the post office or shop to buy
something, ride a bus or go to a sports Remember, if you are experiencing
Overcoming Culture Shock event. If you feel that language is your culture shock or difficulty adjusting,
Once you realise you have culture problem, set daily goals to learn more: you can always come to speak to JCU
shock, moving on will depend on you. study fifteen minutes a day; learn Brisbane support staff.
It is you who must take some positive five new words a day; learn one new
steps to feel better, and the sooner you
take them, the better!
Recognition: Remember that culture
shock is a normal part of your
adjustment. Symptoms include:
reactions to situations that may not
be normal for you; you may be more
emotional or more sensitive, or lose
your sense of humour. Recognising your
culture shock symptoms will help you
learn about yourself as you work your
way through it.
144 Things Successful Students
Do Before They Arrive
It is said that before anything else, preparation is the key to
success. However, many students don’t think about their
studies until the trimester has already begun. Then they spend
the first few weeks trying to get organised. If you prefer to get
a head start, here are 4 things you can do before arriving in
Australia to increase your chances of academic success.
1 Explore how the university works. Studying in
another country can be both an exciting and
rewarding experience, but it may also bring changes,
2 Identify the main features of academic writing.
The ability to write in an academic style is
something you develop as part of your university
which can sometimes make you feel overwhelmed. study. It will be useful to know the variety of
academic writing styles and rules before you start
• What important dates do you need to be assignments.
aware of?
• Where do you find the JCU Brisbane campus? • What are the different types of
• What are the online portals you will be using? academic writing used in assignments?
• What is the difference between a lecture and a • What is referencing?
tutorial? (page 43) • What is plagiarism?
• What do successful students do in their first
week in Australia? (page 42)
• Read through the Frequently Asked Questions
on the JCU Brisbane website to see what other
students are asking
3 Find ways to connect with others. Eating well,
exercising, sleeping properly, having friends, are
all part of a well-balanced life. When you move
4 Practise listening to Australian English. Visitors to
Australia often remark about the difficulty in
understanding the Australian accent.
to a new environment it is possible that you will Understanding what we hear is an important
initially have problems finding this balance, and skill for communication because we need to
this increases the chances of you sometimes understand what people are saying before we can
feeling unhappy or experiencing culture shock. respond in any way. It is also important because
Having a few good friends with whom you can we spend a lot of our time listening – it has been
study and share your experiences will boost your calculated that students spend over 50% of their
academic performance. time listening.
• What are some ways to make new friends • Watch some Australian film and TV. Screen
and connections? Australia has some great suggestions
• Where do you go for help? • Australia Plus TV produces Australian English
language learning video content and English
programs for a range of levels
• What are some note taking strategies to use
before, during and after lectures?
15Living in Brisbane
16Lifestyle
Brief history of Australia General Information
Australia’s original inhabitants, the Aboriginal and Torres Strait
State Queensland
Islander people, are the custodians of one of the world’s oldest
Population Over 2.2 million people
continuing cultures. They have been living in Australia for more
than 40,000 years. Climate Subtropical
Language English
The rest of Australia’s people are migrants or descendants of Time Zone GMT/UTC + 10 hours
migrants who arrived in Australia after the first settlement in Currency Australian Dollar ($AU)
1788. Relatively low compared to other Australian
Cost of living
capital cities such as Sydney and Melbourne
In 1945 Australia’s population was around 7 million people.
Since then, more than 6.5 million migrants have settled in Weather
Australia, significantly broadening its social and cultural profile.
Dec — Feb
Average temperature: 27°C
Today Australia has a population of nearly 23 million people.
Mar — May
Approximately 25% of Australians were born overseas.
Average temperature: 23°C
Migrants have enriched almost every aspect of Australian life, Jun — Aug
Average temperature: 17°C
from business to the arts, from cooking to comedy and from
science to sport. They, in turn, have adapted to Australia’s Sep — Nov
tolerant, informal and broadly egalitarian society. Average temperature: 22°C
There are more than 100 Queensland has more than 200
islands off the Queensland national parks to explore
coast
Queensland has the world's largest
Tourism and Hospitality is the sand island, Fraser Island
largest industry in Queensland
Queensland has Australia's biggest
Queensland is home to the theme parks with Sea World, Movie
World Heritage Listed Great World, Wet 'n' Wild and Dreamworld
Barrier Reef located on the Gold Coast
More than 16% of Brisbane
Queensland’s coastline is households speak a language
7,400km other than English at home
Queensland is nearly five times Brisbane's Story Bridge is one of
the size of Japan, seven times only three bridge climbs in the
the size of Great Britain and world
two and a half times the size
of Texas
17Accommodation
Expectations Where to look
Popular suburbs for student
Looking for accommodation can There are a number of ways you can
accommodation include:
sometimes be stressful. The more search for and find accommodation,
• Brisbane
preparation you can do before you including:
• Fortitude Valley
arrive the better. Do some research • Book a room at Student One;
• Highgate Hill
into the way Brisbane is laid out and premium living within walking
• Kangaroo Point
the areas where most students choose distance of JCU Brisbane campus
• Mt Gravatt
to live. Think about the advantages and • Visit realestate.com.au or
• Mt Gravatt East
disadvantages of living close to campus domain.com.au to view properties
• Nundah
or in the suburbs. listed through a real estate agent
• Robertson
• Visit gumtree.com.au or
• Runcorn
Some rental properties may come fully flatmates.com.au to view
• South Brisbane
furnished. While others do not, there are classified ads
• Spring Hill
various second hand and inexpensive • Check out the student noticeboard
• Sunnybank
furniture retailers available. on level 1 as current students will
• Sunnybank Hills
often post notices if they have a
• Upper Mt Gravatt
room available to rent
• Windsor
Advantages and Disadvantages
of Living Close to the City
Advantages:
• Close to the JCU Brisbane campus
• Close to potential employers (i.e. restaurants / cafés)
• Cost of public transport is less
• Closer to nightlife and entertainment venues
Disadvantages:
• Cost of accommodation is more expensive
18Renting in Queensland
Before you rent accommodation
in Australia, it is important that Choosing a Roommate
you understand your rights and
responsibilities as a tenant.
Checklist
We strongly recommend that you visit • Bills and expenses - do you • You may also want to
expect to share costs or is clarify your stance on
the Queensland Residential Tenancies
everyone independent? How do alcohol or illegal
Authority (RTA) website prior to you plan on splitting expenses? substances
signing any leases for off-campus
• Is preparing and buying food a • What are their likes and
accommodation. group effort or not? dislikes?
• If you have dietary or • What are their opinions
Things you may need to be aware of if cultural requirements are they on overnight visitors?
you rent a property: going to consider
that when preparing or • Is a social gathering at the
• Rights and responsibilities of the buying food? house a group decision?
tenant and landlord: • Who cleans and how often? • Are they interested in
There are rules that apply to renters exploring the region?
• How much privacy do you need?
and landlords in Queensland, it is Are the bathrooms shared? • What are they studying?
important you are aware of them.
• Do your potential
Read about them online housemates smoke?
• Bond/Security Deposits:
At the start of tenancy you may
be asked to pay a rental bond; this
is a security deposit paid before • Restrictions: RTA website’s Charging for utilities
you move in. If you damage the The tenancy agreement may page or Rent and other payments
property or do not clean it before contain restrictions, such as not page for more information. Note:
leaving, the landlord has a legal permitting smoking or animals you may also be asked to pay up to
right to keep some or the entire in the residence. Make sure that two weeks rent in advance
amount of the bond. Otherwise you know and understand these
the landlord must organise to have restrictions before signing the lease. • Disputes:
the bond returned to you within a If you do not obey the restrictions If a disagreement occurs between
month of you moving out of the on the lease, the landlord can ask you and your landlord or agent
accommodation. A bond is usually you to leave check if the issue is covered in your
equivalent to four weeks rent. Make rental agreement. Find out about
sure that you get a receipt when • Entry condition report: your rights as a tenant and dispute
you pay your bond. The landlord This document describes the assistance online
must lodge the bond with the condition of the residence at the
Residential Tenancies Authority time you move in. Make sure that • Maintenance:
(RTA). Find out more online you review this document carefully The landlord/agent is responsible
before you sign it to make sure that for keeping the property in good
• A tenancy agreement/lease: it accurately reflects the condition condition. As the tenant you are
A tenancy agreement / lease is a of the property. Find out more responsible for looking after the
written between the tenant and online property and keeping it clean and
landlord. It states the period of damage free. Your responsibilities
tenancy, rent amount and any • Rent and other payments: may include lawn, pool and smoke
special terms. It is important You will pay rent for the period alarm maintenance
to remember that a lease is a of the tenancy agreement. The
legally binding contract. It can be amount of rent and how it should Helpful links:
expensive to break a lease if you be paid will be detailed in the • Choosing a rental property
change your mind about renting the tenancy agreement. In addition to • A comprehensive guide to renting
property. Find out more online rent you may also have to pay for • Ways you may be asked to pay rent
electricity, gas or water. Visit the
19Services • Does the contract include a handset
or do you have to provide your own?
two years. You can compare broadband
plans comparebroadband.com.au to
find the best deal to suit your budget.
Telephones You may find websites such as
whistleout.com.au and Free wireless internet
Calling overseas from Australia youcompare.com.au useful when In Australia you can access the internet
To call an international phone number making decision on a mobile phone. If from many public areas: hotels, libraries,
from Australia: purchasing a plan you will need to take airports, and internet cafes. If you bring
1. Dial the international access code identity documents including passport, your laptop, PDA, iPod, iPhone, etc.
(0011) student card and credit card. most of these places offer free wireless
2. Dial the country code Internet,and you can find free WIFI
3. Dial the area code (if required) Internet Access hotspots in most common public areas.
4. Finally dial the phone number
In Australia, there are a number of ways Please keep in mind that Australian
For example: if calling France (country you can connect to the internet – via internet services/speed may not be
code+22) Dial 0011 22 then the local an ADSL2+, NBN, or Mobile/Wireless what you are used to. Sometimes it may
code and phone number. Broadband service. be faster or slower depending on your
home country’s internet speed.
Many students find that the most If you don’t want to set up physical
effective way to call home is by using (“fixed line”) internet connection, a Internet access on campus
Skype. mobile/ wireless broadband connection Students are given unlimited internet
is your best option. This service access, for study purposes, on-campus
Calling Australia from overseas essentially has the same coverage as via the WIFI network Eduroam. Students
To contact Australia: mobile phone services, so it is available can access the internet services on
1. Dial the international access code almost everywhere. The first thing to do university computers located in the
from that country (this will vary is find a provider to set up your service library or computer rooms by signing
from country to country) which you can do online or over the in using their JCU username.
2. Dial the Australia country code (61) phone. Some providers offer a month
3. Dial area code without the first zero to month plan, others will require you To connect to the campus WIFI network
4. (eg Queensland would be 7 instead to sign a contract that may last up to follow these steps.
of 07)
5. Finally dial the phone number
For example, to call the JCU Brisbane
campus, dial +61 7 3001 7800
Inspecting a Rental
Mobile/cell phones Property Checklist
Before bringing your mobile phone to
Australia check with the Australian
Communications and Media Authority • It’s a good idea to take notes • Is the place furnished? What
to make sure it can operate here. If of each property you inspect. kind of furniture does it have?
For example the address, rent
you are unable to use your mobile in and agent • What kind of heating/cooling
Australia, then there are a wide range is there?
• Are there laundry facilities?
of options open to you. Firstly, decide • Are there fly-screens on
whether a pre-paid mobile phone or • Is there a telephone line the windows and doors of
already connected? the property?
a phone on a plan suits your needs.
Consider the following before agreeing • Do the light fittings work? • Is it close to transport,
shops, and campus?
to a phone plan: • Is the oven gas or electric?
• Can you meet the expected • Will the area be noisy?
costs for the entire period of • Do the toilet and shower work?
• Is there good security?
the contract? • Is there dampness or mold on
• Are there any charges for ending the walls? • Will the landlord carry out
any repairs before you move in?
a contract early?
• Can you alter your contract
if required?
20Transport
Buses and trains
Buses and trains run regularly between
the city and suburbs. You can use
Translink’s Journey Planner to plan
your route. Remember to check the
bus number and the bus direction to
make sure that you will end up at your
intended destination.
You can also use the “Get Directions”
option on Google maps for information
on ways to get around the city. This site
can provide directions for cars, public
transport options and best routes for
pedestrians and bicycles.
Taxis means of transport over short distances. Please visit Queensland road rules and
Taxis can be expensive but if you are bike user guide.
travelling together in a group it can be You can buy inexpensive new bicycles
cheaper and more convenient than a from shops like Big W, Target or K-Mart. Ridesharing
bus. Taxis known as ‘maxi-taxis’ can take There are also a number of specialized Ridesharing services such as Uber are
as many as 10 passengers. It is advisable bicycle shops. If you prefer to buy common within Brisbane and South East
to book them in advance. It is the law a second-hand bicycle look at the Queensland. Order your ride using your
in Australia for all passengers in taxis University’s notice boards as well as on preferred app.
to wear seat belts. You cannot bargain gumtree.com.au or in the Courier Mail
with a taxi driver for a fare as the meter newspaper. Driving
is always used. The contact number for If you plan to drive a car or ride a
taxis Australia-wide is 131 008. In Australia it is compulsory for all motorbike while you are in Australia
cyclists to wear an approved bike you need to know the road rules before
Bikes helmet and you can be fined for not you attempt to drive. One of the leading
Many students find that riding a bicycle wearing one when riding your bicycle. causes of death in Australia is from road
is an easy and affordable way to get Cyclists must obey the road rules, just accidents and international visitors are
to/from the campus and around the like cars and other motor vehicles. They at high risk. We advise all international
surrounding suburbs. must ride on the left-hand side of the students who are planning to drive in
road at all times, obey traffic lights and Australia to undertake some
CityCycle is a public bike hire service in road signs, and give way to pedestrians driving lessons.
Brisbane. Bike hire and return is available at pedestrian crossings. Cyclists may
24/7 and hire is free for 30 mins and also be convicted for drink driving or
under, which makes this a cost effective using a mobile phone while riding.
21Key Road Rules to Follow
• You (and your passengers) must function on your phone. Using a hand
wear seatbelts at all times while held mobile phone is also illegal
the vehicle is in motion. If you are when your vehicle is stationary but
driving, it is your responsibility not parked (e.g. when you’re stopped
to ensure that all of your passengers at traffic lights)
are wearing seatbelts
• You must only have the maximum number
As a passenger, you can also be fined of passengers in the car as per the
for not wearing a seatbelt car’s specifications
• Children under seven years of age • To avoid accidents, make sure that
must be restrained in a suitable and you take a 15 minute rest break
properly fastened child restraint or every two hours
booster seat when travelling in a
car. The type of restraint depends on • Watch out for pedestrians at
the age of the child. pedestrian (zebra) crossings
Read more about child restraints at and at stop signs
qld.gov.au/transport/safety/rules/
children
• It is illegal in all Australian
states and territories to use a
hand-held mobile phone while driving.
This includes talking, sending text
messages, playing games, taking
photos/video or using any other
Overseas driver’s licence Drinking alcohol and driving
You may drive in the state of It is your choice to have a few alcoholic In Australia the amount of alcohol
Queensland with your current overseas drinks with friends at a party or when in your blood must not be more than
licence for the duration of your stay you are out at a nightclub. However, 0.05% if you are driving a motor
in Australia as a student on a student if you are planning to drink alcohol, vehicle, scooter or riding a push bike on
visa. This is on the condition that the the best option is to leave your car a roadway. It is estimated for men this
licence is current and in English, or at home. If you do plan to have a few is no more than two standard drinks in
that you carry a certified translation drinks, designate someone to be the the first hour and one standard drink
of it with you. For details of certified driver for the occasion. A ‘designated each hour after that. For women it is
translators in Brisbane visit National driver’ agrees not to drink alcohol at no more than one standard drink each
Accreditation Authority for Translators all and makes sure that everyone gets hour. Be aware that this is a guide only;
and Interpreters Ltd. If your home home safely. your blood alcohol content can vary
country licence expires whilst you are depending on gender or body size.
in Australia, you will need to obtain Police conduct Random Breath Tests
a Queensland driver’s licence from (RBTs) throughout Queensland any time If you are on a learner or provisional
Queensland Transport. of the year to deter and detect drink licence you must have a blood alcohol
drivers. Visit the Queensland Police content of 0.0%. Do the right thing,
website for further details about driving don’t drink and drive!
in Queensland.
22Shopping
Business hours Bargaining/haggling
Brisbane has a number of shopping Retail stores are usually open between When shopping in Australia, you
centres. The major shopping centres 9:00am and 5:30pm on Monday, generally don’t bargain or barter (also
include: Tuesday, Wednesday and Friday. called haggling) for the price of an item.
Thursday is “late night shopping” when The displayed price for items is fixed and
Queen Street Mall stores stay open until 9:00pm. On if Australian GST (Goods & Services Tax)
Queen Street Mall, Brisbane QLD 4000 weekends stores have limited opening is applicable it will already be included
hours. Retail stores generally open from in the displayed price.
Westfield Carindale 9:00am – 4:00pm on Saturday and
1151 Creek Rd, Carindale QLD 4152 11:00am – 4:00pm on Sunday. Purchasing an item
The most common methods of
Indooroopilly Shopping Centre Major grocery stores are generally purchasing items are by cash or card,
322 Moggill Rd, Indooroopilly QLD 4068 open from 7:00am - 9:00pm Monday also known in Australia as EFTPOS
to Saturday, and Sunday 9:00am – (Electronic Funds Transfer at Point of
Westfield Chermside 6:00pm. Sale). Visa and Mastercard are the most
Gympie & Hamilton Rd, commonly accepted cards.
Chermside QLD 4032
Westfield Garden City
Logan Rd & Kessels Rd,
Upper Mt Gravatt QLD 4122
23Money & Finances
Accessing Your Money ATMs Paying bills
(Automatic Teller Machines) Most bank accounts offer lots of
Be money smart ATMs can be used to withdraw cash easy options for paying bills. Most
The Australian Government has a from an account by using the ATM transaction accounts and savings
website moneysmart.gov.au that can card which is available with most bank accounts allow you to pay bills
give you Australian financial guidance accounts. You can also use ATMs to get electronically (e.g., using facilities such
information, including; budgeting, tax, an account balance and transfer money as telephone banking, Internet banking)
banking, insurance, superannuation, into other accounts. Some ATMs also and using direct debits.
buying a car and how to avoid allow you to deposit cash and cheques
financial scams. into your account. Please be aware that Important: direct debits are a convenient
you may be charged a fee for using way to pay everyday bills. Make sure
Setting up a bank account another bank’s ATM. Fees for using ATMs you’ve got enough money in your
You can choose to open an account in can vary between banks and between account to cover the cost of the debit
any bank in Australia. Before setting accounts. or you might end up with an overdrawn
up a bank account we recommend account or a dishonour fee.
that you research the services and fees Using an ATM
provided by the major banks. Many You will be given a Personal Account statements
banks have student accounts. You will Identification Number (PIN) which you Most banks will provide regular
require your student ID card to prove will enter into the ATM to access your statements for your accounts.
you are a student and to gain access to account. It is the key to your account Telephone and Internet banking
the benefits offered by a student bank and it is important that you never tell statements are also available.
account. For a comparison of accounts anyone your PIN.
in banks throughout Australia see this Safety when carrying money
website. These general rules should be followed • Don’t carry large amounts of cash
for ATM safety: or advertise the fact that you are
To open a bank account, you will need: • Have your card ready when you carrying money
• Your passport (with arrival date approach the machine • Divide your cash into different
stamped by Australian immigration) • Be aware of your surroundings, locations on your person (front
• Student ID card ensure no one is close enough to pocket, coat pocket or shoes)
• Money to deposit into the account see you enter your PIN • Keep your wallet in one of your
(this can be as little as $10) • Take a look around as you approach front pockets at all times
the ATM and if there’s anything • Do not carry cash in a backpack or
Most people in Australia use internet suspicious, don’t use the machine at back pocket
banking or telephone banking, which that time (report any suspicions to • Divide your bank/credit cards and
enables them to manage their money the police on 131 444) keep them in separate locations
and pay bills online. You can also visit a • Do remember that EFTPOS can • Be very careful how you carry your
branch of your bank to access money, be used to withdraw cash at many handbag, and never leave it open
pay bills and make enquiries over-the- other places, like supermarkets and for someone to slip their hand
counter. service stations inside
• If you simply want to check your
Banking hours account balance or transfer funds What should I do if I get into
Most bank branches are open from between accounts, you can use financial trouble?
Monday to Friday, 9:00am to 4:00pm online banking If you get into financial trouble and feel
(except on public holidays). Automatic you won’t be able to pay your tuition
Teller Machines (ATMs) remain open 24 If your ATM or credit card is lost or fees, please send an email outlining your
hours a day. stolen (or if your PIN has been revealed situation to the Finance Team as soon as
to another person), notify your bank possible - finance@jcub.edu.au
immediately. Most banks have a 24-
hour telephone number for reporting
lost cards – it’s a good idea to keep a
record of this number handy at all times,
just in case.
24You can also read
