INTERNATIONAL SELLING PROGRAMME 2018/2019 - Enterprise Ireland

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INTERNATIONAL
SELLING PROGRAMME
2018/2019
International Selling Programme 2018/2019                                          2

The International Selling Programme is Enterprise Ireland’s proven
export sales development programme targeted exclusively at
maximising export sales for Irish companies. This customised,
applied programme is delivered by Dublin Institute of Technology
(DIT) in partnership with a panel of world-class experts and
practitioners. Participation on the programme will deliver real
and immediate impact both for you as an individual and for
your company. The programme enhances your ability to access
new markets and accelerates export sales growth. As you look
to build on your presence in export markets or to diversify into
new markets, the International Selling Programme will give your
business the competitive edge you need to succeed.

Key Participant
& Company Benefits
THE PROGRAMME DELIVERS BOTH                   WHO SHOULD
INDIVIDUAL AND COMPANY BENEFITS AND           PARTICIPATE?
HELPS YOU AND YOUR COMPANY TO:

1)	Maximise the potential in your sales      The International Selling
                                              Programme is for manufacturing
    cycle, from defining your value           and internationally traded
                                              services companies currently
    proposition right through to closing      exporting or with advanced plans
    sales, tracking performance and rolling   to do so. The proven tools you
                                              will master are relevant to any
    out a channel management plan.            ambitious company.

2)	Gain an insider view of internationally   Participants should typically
                                              spend a minimum of 30% of time
    proven sales strategies to go beyond      in a sales role and must be at the
    familiar export markets.                  level of;

                                              –	MD/CEO
3)	Develop an ambitious, executable          –	Sales/Commercial/Marketing
                                                 Director (or other Director
    International Growth Plan to achieve         Level)
    your company’s business goals.            –	Sales/Commercial/Marketing
                                                 Manager
                                              –	Technical Sales Lead
4)	Earn an internationally recognised
    Postgraduate Diploma in International
    Selling or Diploma in International
    Selling (CPD) with a progression route
    to Masters level.
International Selling Programme 2018/2019                                                                                    3

COURSE STRUCTURE
& ACCREDITATION

                                                                                     “I believe the International
                                                                                     Selling Programme is world-
                                                                                     class in content, organisation
                                                                                     and practicality. Enterprise
                                                                                     Ireland and DIT have built a
                                                                                     model that other countries
                                                                                     should benchmark to. Unlike
          ADVISOR                     EXECUTIVE                       TEAM           other courses I have attended,
           SERIES                                               IMPLEMENTATION
                                        SERIES                       SERIES          the tools I acquired and the
       Expert External                                            Management         sales processes can be applied
          Support                                                  Support
                                    Strategy/Skills/Process                          immediately and I believe for
                                                                                     many years to come. This is
                                                                                     testament to the value of the
                                                                                     ISP and the people who run it
                                                                                     and teach on it”.
                                                                                     ANDREW SIMPSON
                                                                                     VP GLOBAL CONSULTING
                                                                                     SERVICES, CHANNEL MECHANICS.

EXECUTIVE SERIES                                TEAM IMPLEMENTATION                  ACCREDITATION
Eight x 2 day modules and 1 day                 SERIES                               On successful completion of
finale delivered over a 9 month                 Participation on a half day          the programme participants are
period. Key themes include                      workshop, e-learning webinars and    awarded a Postgraduate Diploma
strategy, skills and process.                   access to an e-learning platform     in International Selling or a Diploma
Each module is accompanied                      for up to two colleagues, to help    in International Selling (CPD).
by practical, company-specific                  support application of learning      ISP graduates may be eligible to
assignments. At the end of the                  throughout the business.             progress to Masters level via the
programme participants will                                                          DIT Masters in Sales Management
develop an international growth                                                      programme. The programme is
plan aligned to their company’s                 BLENDED LEARNING                     accredited by DIT, recognised as
overall business strategy and                   APPROACH                             Ireland’s premium business school
growth targets.                                 The International Selling            who have successfully run the
                                                Programme incorporates innovative    programme since 2006 and who
ADVISOR SERIES                                  and flexible content delivery in     award an internationally recognised
                                                e-learning formats. Participants     qualification in sales management.
Five face-to-face sessions
                                                and their nominated colleagues
with a Business Advisor.                                                             The start date for the
                                                have access to a dedicated virtual
The BA works with participants                                                       International Selling Programme
                                                learning environment (VLE) which
to help them translate their                                                         2018/19 is 3rd September, 2018.
                                                incorporates ebooks, live and
programme learning into
                                                recorded webinars and customised
international sales results.
                                                vlogs relating to sales related
                                                topics.
International Selling Programme 2018/2019                                                                                                 4

EXECUTIVE
SERIES

 Module: 01                                  Module: 04                                   Module: 07
 Positioning for Growth                      Lead Generation                              Culture and Negotiation
 – Understand value from the customer       – Create a high-level strategy for lead     – Learn about the dimensions of
    perspective.                                generation for the organisation.             culture across markets and how this
 – Learn how to position your products      – Identify and prioritise prospects from       impacts on all sales behaviours and
    or services in competitive markets.         internal and external networks.              approaches.
 – Create a value proposition and           – Develop a plan to deliver a successful    – Gain a systematic understanding
    distinguish between qualified               lead generation programme.                   of how to negotiate, based on an
    prospects and non-prospects.                                                             appreciation of cultural differences
                                             Market Validation & Market                      and master advanced closing
                                             Intelligence                                    techniques.
 Module: 02                                  – Devise a market intelligence
 Sustained Growth &                             collection plan for the organisation.
 Performance Gains                           – Assess intelligence to make informed      Module: 08
 – Accelerate growth by optimising the         decisions on market validation and        Meet the Buyer
    capabilities, systems and processes         selection.                                – Present to a professional international
    required to acquire and retain           – Consider resource allocation for             buyer and receive feedback.
    customers.                                  market and identify, analyse and          – Learn how to listen, respond to
 – Plan for aligned digital sales and          profile competitors.                         questions and handle objections.
    marketing processes that will boost                                                   – Test your cultural, industry and market
    success in international markets.                                                        understanding.
 – Apply tools to create opportunities,     Module: 05                                   – This module also provides an
    advance deals and unlock growth.         Presentation Frameworks                         opportunity to network with buyers
                                             – Presentation frameworks are provided         operating in your industry sector.
 Buyer Journey & Revenue Track®                 which outline a logical structure for
 – Move the focus of selling to the            effectively delivering your message       Personal Resilience
    buyer’s perspective.                        with confidence.                          – Learn what resilience is and why it is the
 – Critically anticipate, qualify and       – Skills for building rapport, generating      core competency for personal growth.
    service the international buying            interest and engaging and persuading      – Identify challenges to resilience and
    criteria of sector buyers in their          your prospects are also mastered.            equip yourself to improve personal
    targeted international markets.                                                          resilience.
 – Understand a complex buying              Digital Sales & Marketing                    – Create a personal action plan for
    process in order to tailor the selling   – Understand the role of digital               immediate implementation.
    process accordingly.                        technology in sales and marketing
                                                strategies and process
                                             – Gain insights from a varied panel of      Module: 09
 Module: 03                                     industry and education experts on         International Growth Plan
 Sales Enablement                               organisational digital transformation     – Create an International Growth Plan
 (Team Implementation Series:                                                                tailored to your company’s needs
 Participant and one colleague                                                               focused and linked to the overall
 attend together)                            Module: 06                                      business strategy and sales targets in
 – Develop processes for tracking and       Strategic Account Management                    international markets.
    measuring sales team performance.        – Learn how to qualify a key account.
 – Create a shared language to diagnose     – Focus on the development of a key
    and progress deals.                         account strategy and learn how
                                                to apply tools and techniques to
 Hiring and On-Boarding                         move you into deeper and mutually
 (Team Implementation Series:                   beneficial relationships with your
 e-Learning webinars, available to              key accounts.
 participant and two colleagues)
 – Optimise the hiring, on-boarding         Finance
    and staff retention strategies for       – Develop relevant financial skills
    the sales organisation.                     to support you in writing the
                                                International Growth Plan.
 Routes to Market
 – Create a channel management
    strategy and critically evaluate
    various channel models, frameworks
    and processes.
 – Enhance or redesign your route to
    market strategies with the tools to
    select, manage and motivate partners
    in the distribution system.
International Selling Programme 2018/2019                                                           5

TEAM IMPLEMENTATION
SERIES

The objective of the Team                   My attendance was an excellent investment in
                                            time for me. DIT and EI have managed to create
Implementation Series is to
                                            an infrastructure to measurably change Irish
enhance and improve sales                   business for the better and this initiative will help
professionalism in participant              Irish companies excel in the export market which
enterprises, at a level that goes           I believe is critical for the long term security of
beyond the individual participant,          Irish jobs.

cascading specific programme                FRANK MADDEN
                                            CEO, CREST SOLUTIONS
content and tools to the wider
team.

ADVISOR
SERIES

DIT will appoint a Business Advisor         “The Advisor Series sets this programme
                                            apart. The modules, content and world class
with appropriate sales and/or
                                            trainers were superb but having access to an
sector expertise who will facilitate        internationally successful business advisor helped
participants through action                 me join all the dots and gave me the confidence
learning, targeted objectives and           and support to make those difficult business
an export growth plan. This series          decisions.”

comprises five sessions which               JOE AHERN
                                            CEO, LEADING EDGE GROUP
equates to approximately 2 days
advisory time.
International Selling Programme 2018/2019                                                                                              6

PRINCIPAL PROGRAMME
FACILITATORS

ISP will be                         MICHAEL MCGOWAN                  BRIAN ENGLISH                     PAUL O’DEA

facilitated by a
panel of world
class trainers
including:

                                    Michael is co-founder of DEI     Brian is an Engineer and          Paul is CEO of Select
                                    Sales and Smart Sales Talent.    Marketer who has worked           Strategies, a strategy
                                    He has helped hundreds           in international sales for 30     consulting practice and
                                    of exporting companies to        years. His company, Qupact,       education firm which helps
                                    build their sales, channel and   develops sales and routes-        leadership teams make
                                    sales management capability      to-market for its clients. He     growth happen. Paul has vast
                                    since 2004. He now helps         has a deep understanding          experience in international
                                    companies to source and          of the intricacies of closing     sales and with mentoring
                                    onboard sales and sales          sales in international markets,   companies at various stages
                                    management talent.               through reseller networks.        of development with their
                                                                                                       growth strategies.

                                    RICHARD HIGHAM                   RICKY COUSSINS                    OSCAR VAN WEERDENBURG

                                    Richard is founder of            Ricky Coussins is Managing        Oscar is co-founder of
                                    SalesLevers. He has worked       Partner of Coussins               Intercultural Business
                                    with hundreds of companies       & Associates. Ricky’s             Improvement and has held
                                    globally in the design and       experience covers the             over 1,000 workshops and
                                    delivery of comprehensive        entire marketing spectrum         presentations for more
                                    relationship management,         but he has a particular           than 40 multinational
                                    sales, service and leadership    understanding of how to           organisations on successfully
                                    programmes.                      apply the tools of market and     managing cultural
                                                                     competitive intelligence with     differences.
                                                                     a view to building sustainable
                                                                     competitive advantage.
International Selling Programme 2018/2019                                                                          7

A PROVEN TRACK
RECORD…

We’re confident                     “The International       “Taking part in ISP        “The International
that this                           Selling Programme        really encouraged us       Selling Programme has
                                    is an excellent          to take the time to        provided me with a set
programme will                      professional learning    focus on assessing         of tools, a framework,
have a real impact                  experience which         and analysising            and a plan on which
on your sales                       focusses on delivering   potential markets          I can deliver sales
performance. But                    the tools to develop     more thoroughly to         growth to Automatic
don’t just take our                 a best-in-class          identify the best fit      Plastics. It has honed
word for it. Here’s                 international growth     before making any          my skill set to be more
                                    plan. The modules        major investments          focused and structured
what some of our
                                    are delivered by         in market entry. In        in my delivery of
past participants                   exceptional people who   addition, considerable     revenue growth. It
have had to say:                    help and encourage       improvements have          was an exceptionally
                                    you through study,       been made to our sales     positive experience”.
                                    assignments and          management practices       ANDREA CAWLEY
                                    reflection to really     as a direct result of my   DIRECTOR OF SALES &
                                                                                        MARKETING, AUTOMATIC
                                    understand your          participation. In short    PLASTICS
                                    business and to          I can say - definitely -
                                    professionally assess    the time that I spent
                                    the chosen market        on the programme is        “Our organisation has
                                    that you are pursuing.   having an extremely        benefited significantly
                                    This is facilitated      positive impact on         from the International
                                    in a collaborative       our international sales    Selling Programme.
                                    and supportive           growth.”                   The key learnings
                                    environment where                                   were crafting and
                                                             PATRICE FANNING
                                    diverse businesses are   FOUNDER,                   executing suitable value
                                                             TECHNICALLY WRITE IT       propositions, focusing
                                    encouraged to share
                                    ideas and outlooks                                  on the benefits to
                                    together which                                      customers and the
                                                             “I’m much clearer now
                                    broadens the mind.”                                 development of a
                                                             on where we should
                                                                                        robust sales process”.
                                    BRIAN EIVERS             be focussing, and find
                                    SALES DIRECTOR,                                     JIMMY KIRBY
                                                             that I can articulate
                                    THE NEST BOX EGG                                    EXECUTIVE CHAIRMAN,
                                    COMPANY LTD.             this more clearly and      KIRBY GROUP ENGINEERING
                                                             compellingly. I have
                                                             shared the ISP with
                                                             new staff in senior
                                                             functions and they
                                                             really appreciate our
                                                             market position and
                                                             challenges at a much
                                                             faster pace.”
                                                             BRIAN O’MALLEY
                                                             GENERAL MANAGER,
                                                             PUBLIC SECTOR & HEALTH,
                                                             INTUITION
International Selling Programme 2018/2019                                                                                               8

HOW TO
PARTICIPATE

THE PROGRAMME FEE IS ¤12,100                                     Online applications are now being accepted at
PER PARTICIPANT PER ENTERPRISE.                                  www.enterprise-ireland.com/internationalselling
                                                                 and the application process is competitive.
THIS INCLUDES EXECUTIVE AND CE0
PARTICIPATION AND THE ASSIGNMENT                                 Please note that the closing date for applications
OF A BUSINESS ADVISOR. PARTICIPATION                             is 1st June, 2018.
ON THE PROGRAMME IS SUPPORTED BY
ENTERPRISE IRELAND AT THE FOLLOWING                              To find out more, contact the Enterprise Ireland
RATES:                                                           Programme Management Team at:
                                                                 T: 01 727 2885 or 01 727 2561
Enterprise Size Grant Cost to 		                                 E: internationalselling@enterprise-ireland.com
		Company                                                        W: www.enterprise-ireland.com/internationalselling
Large Enterprise                           50%          ¤6,050      www.globalambition.ie

Medium Enterprise                          60%          ¤4,840
Small Enterprise                           70%          ¤3,630   Enterprise Ireland will not release any information received as part
                                                                 of this application except as may be required by law, including the
                                                                 Freedom of Information Act 1997 (as amended from time to time).
* Companies must be eligible Enterprise Ireland clients to      In the event of an FOI request, the client will be given reasonable
   avail of funding support.                                     advance notice in order to contest such disclosure.

Note: A decreased rate of funding may be applied where
companies are availing of the programme for more than 3
participants.

                         CONTINUOUS
                        INTELLIGENCE
                          GATHERING

        AMBITION                       DIFFERENTIATED
         PASSION
          VISION
                                          CUSTOMER
                                            VALUE        THE INTERNATIONAL SELLING PROGRAMME
                                                         IS RECOGNISED BY ENTERPRISE IRELAND AS
       COMMITMENT                       PROPOSITION

                          GROWING
                       INTERNATIONAL
                                                         SUPPORTING CLIENTS THAT ARE WORKING TO
                           SALES                         ACHIEVE EXCELLENCE THROUGH THE ADOPTION
         EFFECTIVE
     COMMUNICATION &
                                           SALES
                                         PROCESS &
                                                         OF ENTERPRISE IRELAND’S SMR FRAMEWORK.
      INTERCULTURAL                      ROUTE TO
        AWARENESS                         MARKET

                           PEOPLE
                         & FINANCE
                         RESOURCES
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