International Investor Relations - Andreas Goldau Sara Al Sayed - Ooredoo
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International Investor Relations Andreas Goldau Sara Al Sayed
6
Conferences per
year 8
100+ Stock Exchange
listings,
Investor operating in
meetings 10 KEY
MARKETS
IR TEAM
OF TWO
Almost More than a
4,000 DOZEN
shareholders sell side
320,320,000 analysts
shares
Market Cap of
QR 28
BILLION
2
Ooredoo Ooredoo Kuwait Wataniya Palestine Maldives
Indosat Ooredoo Asiacell Ooredoo Oman
3
TWO WAY COMMUNICATION / DIALOG
ORDS markets the Talking to: How?
company to investors
• Sell side analysts • Face to face (conferences,
• Explains the company’s • Buy side analysts & fund roadshows, reversed
equity story to achieve a fair mangers roadshows)
valuation/reduce funding • Retail investors • Webcasts of results
cost • Bond holders • Capital Markets Day
• Spokespersons: CEO, CFO • Financial media • Website,
and IR • Rating agencies • Media
• Ad hoc email/phone/
telepresence
• AGM
4
Help market develop balanced view of ‘Get the share price up’
company’s prospects Many issues are outside the company’s
Identify issues of concern and alert control
management External factors
Assist in the formulation of strategy Market issues
Ensure management awareness of disclosure Sector issues
requirements
Achieve ‘a fair valuation’
5
Good IR will... Good IR will...
INVESTORS
•Ensure proper value is •Encourage new investors.
reflected in the share •Build third party support
price and rating. and strengthen goodwill.
•Encourage ongoing
investment.
GENERATE SUPPORT
VALUE MANAGEMENT
Good IR will... Good IR will...
•Explain performance and •Help management
strategy effectively understand investor
•Anticipate issues with perspectives.
proactive communication. MANAGEMENT •Align external and internal
communications.
6
Conferences
IR IS FUNDAMENTALLY AN INTERPERSONAL
Investors
FUNCTION
3 primary blocks
• Financial calendar activity
• Regular investor contact
• Ongoing communication activity
Conference Salesforce
A crucial aspect of the marketing process is Calls Briefing
personal interaction
• The product includes your senior management
(head of research etc.), your culture and way of
doing business.
• Interaction needs to be frequent, extensive,
Website
proactive and diversified.
• Investors value access to management.
7
CONFERENCE ANALYST COMPANY Website
CALLS DAYS ORGANISED
ROADSHOWS Widely used by
Presents earnings, Meetings with different investors and
results and significant levels of management sell-side
Identify investors
events universe
On-site facility tours Often a first
Scripted to ensure delivery point of contact
Group meetings in region
of key messages Deepens understanding
of operations Sets tone for
An opportunity for the
Convey focus preparedness communications
IRO to strengthen
and confidence relationships
Reach broad
audience
TAKING THE LEAD IN REPRESENTING THE COMPANY
8
Results announcements (Mid Feb, Investor meetings (Ooredoo meets with
End April, July & October) 100+ investors per year)
IR Quarterly book for all spokespersons: Main conferences: EFG Hermes in
contains presentations, press releases, London/Dubai, Arqaam in Dubai,
consensus numbers, detailed Q&A, HSBC in NY (QE), BoA/Merrill Lynch US (debt
customer & ARPU data and full financial conference), Morgan Stanley TMT Barcelona
(technology), Citi EM London, Deutsche Bank
GEM NY)
AGM (Early March) Roadshows (usually before/after conference)
Reversed roadshows/site visits
9• PUBLIC INFORMATION
• HISTORIC DATA
• FAIR DISCLOSURE
• CONFIDENTIAL INFO
• FORWARD LOOKING
STATEMENTS
• SELECTIVE DISCLOSURE
1011
• Feedback to management from investor
meetings.
• Perception studies with analysts.
• Daily share price mailing with industry news/
analyst reports/ media.
• Monthly news letter “View on Ooredoo”.
• Internal presentations to colleagues.
121 3 5
Commitment - Clarity - Conduit – be a
of top message, two way flow of
management to strategy, key information
the IR process points
2 4
Consistency - Credibility -
talk in good and IROs need to be
bad times! authoritative
spokespersons
13Have a corporate Rehearse quarterly
Use webcasts, replay
presentation for new presentations, prepare
functionality and transcripts
investors expected Q&A, poll analysts
Do investor targeting, get Combine investor Ask for feedback, track
suggestions from multiple conferences with roadshows investors, top buyers/sellers
sources, peer holdings where possible
Be consistent, talk to
Use the IR society, QE Keep your website up to
investors not only in good
network with peers, date, see checklist from
times, but also in bad times!
benchmark globally Qatar Exchange
141 Definitions: IR / Fair disclosure / material information/ buy side/sell
side / forward looking statements
2 IR website: http://www.ooredoo.com/en/section/investor-relations
3 Twitter: OoredooIR
4 Link to quarterly result presentation / Ooredoo at a glance
Contact: agoldau@Ooredoo.com
15The broad range of ways in
which a quoted company
communicates with the various
investors-and potential
investors in its shares.
Enhancing corporate value through
effective communications
16HIGH
Regulators
IMPORTANCE
Buy-side COMPANY XYZ
Analyst/PMs
CEO BOARD
IR Corporate
Consultants Broker
CFO & FINANCE LEGAL
INVESTOR
Corporate Sell-side RELATIONS
Business Division Corporate
Access Analysts
Secretariat
Media Relations
Retail
Investor
FREQ UENCY
LOW HIGH LOW
172
BUY-SIDE analysts usually work for a pension SELL-SIDE analysts work for a brokerage or firm that
fund or mutual fund company. These individuals manages individual accounts and makes recommendations to the
perform research and make recommendations to clients of the firm. Sell-side analysts are those who issue the often-
the money managers of the fund that employs heard recommendations of "strong buy," "outperform," "neutral"
them. Buy-side analysts will determine how or "sell." These recommendations help clients make decisions to
promising an investment seems and how well it buy and/or sell certain stocks. This is beneficial for the brokerage
coincides with the fund's investment strategy; because every time a client makes a decision to trade stock, the
they'll base their recommendations on this brokerage gets a commission on the transactions. This is not to say
evidence. These recommendations, made that sell-side analysts recommend or change their opinion on a
exclusively for the benefit of the fund that pays for stock just to create transactions. However, it is important to realize
them, are not available to anyone outside the that these analysts are paid by and ultimately answer to the
fund. If a fund employs a good analyst, it does not brokerage, not the clients. Furthermore, the recommendations of a
want competing funds to have access to the same sell-side analyst are called "blanket recommendations," because
advice. A buy-side analyst's success or talent is they're not directed at any one client, but rather at the general
gauged by the number of profitable mass of the firm's clients. These recommendations are inherently
recommendations he or she makes to the fund. broad and, as a result, they may be inappropriate for certain
investment strategies. When you are considering a sell-side
recommendation, it's important to determine whether the
recommendation suits your individual investment style.
18• Treating all investors equally, and that’s by disclosing company information at
the same time for all and not favoring anyone.
• Price sensitive information is not accidentally given out – Price sensitive
information should not be selectively disclosed either on purpose or by
accident.
• Output is controlled – only authorised spokespersons should
be allowed to
communicate with the press or media to ensure the consistency and rigour of
all corporate communications.
.
19Information which would be likely to affect
a stock's price once it becomes known to
the public.
Examples include:
A takeover, a divestiture, significant management
changes, and new product introductions. also called
material news.
20• We give guidance with
FY results in February
for the current year on
Group level only, NOT
on Opco level (except
Indosat Ooredoo)
• Revenue, EBITDA &
Capex
21• Transparency and
disclosure
• Consistency of
60-80 % information
20-40 %
Perception &
Financial
understanding of
performance
performance
• Corporate positioning
• Managing expectations
• Accessibility to
management
221 Corporate Brokers Accounts and
5 Web Designers
2 Investment Banks
6 Shareholder ID
Financial PR
3 Agencies
7 Lawyers
Investor Relations
4 advisors
23INTERNATIO-
DIVERSIFIED
NAL
AND
COMMUNICATI
BALANCED
ONS
PORTFOLIO
COMPANY
EXPERIENCED GOVERNMENT
MANAGEMENT OWNERSHIP
FINANCIAL
CLEAR VISION
AND
AND FOCUSED
CREDIT
STRATEGY
STRENGTH
…is backed by a strong foundation
24OOREDOO HAS
OUTPERFORMED
THE MARKET FOR
THE PAST 12
MONTHS
25The MSCI Emerging Markets
Index captures large and mid
cap representation across 24
Emerging Markets (EM)
countries*. With 838
constituents, the index covers
approximately 85% of the free
float-adjusted market
capitalization in each country.
*EM countries include:
Brazil, Chile, China, Colombia,
Czech Republic, Egypt, Greece,
Hungary, India, Indonesia,
Korea, Malaysia, Mexico,
Pakistan, Peru, Philippines,
Poland, Russia, Qatar, South
Africa, Taiwan,
Thailand, Turkey and United
Arab Emirates.
26Take a picture with your phone using a barcode scanner app http://ooredoo.com/og-ir-nov- 2017-presentation.pdf
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