INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia

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INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
INTEGRATED
 SOLUTIONS

   2022 RATECARDS
INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
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INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       TTG ASIA APRIL 2018

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       What makes a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Junior Page

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Melvyn Yap, regional director Asia,                                                                    speeding lorries and trucks. The port
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    REPORT: CRUISES 11

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              A good port is a destination that is

  Editorial Calendar 2022                                                                                                                                                Rates And Specifications
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Silversea Cruises                                                                                      authorities treat cruise passengers                   new to most guests, perhaps easy

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       good port?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 As Silversea’s fleet of nine ships are                                                                 like cargo in such venues. With more                  to walk around and allows for an
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 small-built as compared to the mega                                                                    cruise ships coming, hopefully their                  immersive experience to provide
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 ships plying the region, we are able to                                                                governments will build dedicated                      meaningful cultural insights. A great
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 go into smaller ports, nearer the city                                                                 cruise terminals in the future.                       port is visually attractive in some way,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 centre and airports.                                                                                                                                         allowing for photographic memories.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Felix Chan, vice president of sales
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    In South-east Asia, our ships often                                                                 Chris Austin, senior vice                             Perhaps for maiden calls, guests can
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Asia, Norwegian Cruise Lines
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 call at commercial ports, where we are                                                                 president of global marketing and                     also experience the welcome from the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Holdings
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 docked in theJunior
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 midst Page
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        of containers and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            in TTG Asia_OP.pdf                                                         1 sales, Seabourn
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           21/3/2018      Cruises
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     5:17 PM                                  local people.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       A good port such as Hong Kong
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       puts arriving guests in the heart of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the city; from the moment guests
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       disembark they are in a bustling and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       frenetic city, packed with interesting
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       things to see and places to visit.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           For South-east Asia, I’d like to see
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       more thought given to amenities in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the port’s immediate surroundings
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       for guests to explore local shops,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       activities and restaurants nearby. That
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       said, ports also need to be supported
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       with efficient transport systems so
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       that guests can easily explore the city.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Sean Treacy, managing director,

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Cruises
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       A good port has proper cruise termi      -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       nals that enable a welcoming tourist
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       experience from the onset, and can
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       accommodate larger ships and pas       -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       senger loads, plus adequate berthing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       space for multiple ships calling.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          As larger ships (140,000 GRT or
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       more; carrying 3,000 or more guests)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       are increasingly deployed to meet the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       growing demand for cruising, we hope
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       to see upgrades in port and tourism
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       infrastructure in the region to accom      -

                                                                                                                                                                        ADVERTISING
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       modate larger ships and passenger
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       loads. This in turn will allow for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       greater variety in cruise itineraries.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Kent Zhu, president, Genting
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            C

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Cruise Lines                                         M

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Good ports are strategically located                 Y

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       within an overall well-planned cruise
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       tourism, alongside modern transpor         -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        CM

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       tation and infrastructure.

DATE                      DESTINATION                   REPORT                                    BONUS CIRCULATION*
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        MY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           To overcome berth congestion as              CY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       more larger tonnage vessels call into
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       South-east Asia, we hope ASEAN                   CMY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       countries will re-examine the pace                   K

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       and development of port infrastruc       -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ture, supported by tactical and cost-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       effective initiatives, such as exploring
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the utilisation of existing cargo berths
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       with upgraded passenger terminal fa          -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cilities as a viable short-term option.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           We hope the relevant authorities
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       will continue to offer incentives to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cruise lines with joint development
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       partnerships of the ASEAN cruise in        -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       dustry, as well as having a consistent
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       and competitive port tariff structure

                                                                                                                                                                        FULL COLOUR                                AD SIZE (W X H) MM                          USD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       among ports and between countries.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       director, Princess Cruises
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       While there are (many) attractive
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cruise destinations in South-east
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Asia, a lack of infrastructure prevents
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cruise ships from visiting. Ports need

                                                                                                  GTEF +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       to accommodate the needs of both
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cruise ships and guests, and have
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       interesting attractions for ships to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       continue calling. The port and local
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       immigrations must be able to handle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       embarkation and disembarkation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       processes efficiently, in addition to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       cruise terminals being equipped with
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       proper facilities and transportation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       infrastructure.

                                                                                                  SATTE +
                          Japan                                                                                                                                         Full Page                                         260 X 380                            17,500
                                                                                                  Aviation Festival Asia +                                                                                                                                                                                                                   Half Page                                                                                                                                                                                                                                                                                One-third Page
                          Philippines                                                                                                                                                                                                                                                                                                       (Horizontal)                                                                                                                                                                                                                                                                                (Vertical)
JAN / FEB                                               2022 Outlook                              ATF +
                          Singapore                                                                                                                                     Junior Page                                       173 X 280                            14,300
                                                                                                  ITB Berlin +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   March 2018 TTG Asia 14
                                                                                                                                                                                                                                                                                                         TTG ASIA MAY 2018                                                                                                                                                                      REPORT: INDEPENDENT HOTELS 11

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Destination Singapore

                          Indonesia
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       NEWS IN A MINUTE
                                                                                                                                                                                                                                                                                                         based in Dallas, along with a regional        “That is why WorldHotels has             ings are:
                                                                                                                                                                                                                                                                                                         director of sales based in Los Ange-        been rethinking how loyalty is rec-            • Hotel bene-
                                                                                                                                                                                                                                                                                                         les, Fernando Carranza.                     ognised and rewarded and will intro-       fits such as room
                                                                                                                                                                                                                                                                                                             “WorldHotels is currently making        duce a new loyalty programme this          upgrades       and                                                                                                                                                                                                                                                                                                                                      1      Six Senses to debut urban resorts

                                                                                                  IT&CM China and CTW China +
                                                                                                                                                                                                                                                                                                         significant investments to enhance          summer.”                                   late check-outs                                                                                                                                                                                                                                                                                                                                                                                                                 5    STB partners Grab
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Six Senses Hotels Resorts Spas has chosen                             Grab and the Singapore Tourism Board (STB)
                                                                                                                                                                                                                                                                                                         its service offerings for independent                                                  which members                                                                                                                                                                                                                                                                                                                                                  Singapore to launch its first city hotels. Six
                                                                                                                                                                                                                                                                                                         hotels including the expansion of its       SMALL LUXURY HOTELS OF THE                 see as extremely                                                                                                                                                                                                                                                                                                                                                                                                                     have signed a three-year MoU for collabora-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Senses Singapore will be split into two build-                        tions on a range of initiatives. To be rolled out
                                                                                                                                                                                                                                                                                                         already extensive global sales and e-       WORLD (SLH)                                valuable remain,                                                                                                                                                                                                                                                                                                                                               ings – both of which are restored as part of a
                                                                                                                                                                                                                                                                                                         commerce force along with new ad-           SLH launched a new look and feel in        but are now im-                                                                                                                                                                                                                                                                                                                                                                                                                      in phases, initiatives include pushing cashless
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               conservation project – with Six Senses Dux-                           payments via GrabPay at tourist hotspots and
                                                                                                                                                                                                                                                                                                         ditions to its development team,’ said      2015, and was the first among inde-        plemented con-                                                                                                                                                                                                                                                                                                                                                 ton (49 keys) opening first in April 2018, fol-
                                                                                                                                                                                                                                                                                                         Andrew.                                     pendent hotel chains to reboot their       sistently across                                                                                                                                                                                                                                                                                                                                                                                                                     attractions, followed by a joint study to un-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               lowed by Six Senses Maxwell (138 keys) three                          derstand visitors’ mobility preferences in get-
                                                                                                                                                                                                                                                                                                             A new global loyalty programme,         loyalty plan to suit today’s needs. It     SLH’s 500-plus                                                                                                                                                                                                                                                                                                                                                 months later.
                                                                                                                                                                                                                                                                                                         The List, will also be launched this        launched Invited, which replaced           independently-                                                                                                                                                                                                                                                                                                                                                                                                                       ting around the country.

                                                                                                                                                                        Half Page (Horizontal)                            236 X 180                            12,900
                                                                                                                                                                                                                                                                                                         summer, emphasising instant ben-            Club of SLH, last October.                 owned hotels.                                                                  now about how the big hotel chains         Nobu Hotel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        2      30 Bencoolen becomes smarter
                                                                                                                                                                                                                                                                                                         efits for guests, such as an arrival rit-       Invited does reflect the pivot indie       • New and more frequently award-                                           launching soft brands has affected         Marbella, one                                                                                                                                                                                                                                                                                          3

                                                                                                  HICAP Update +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          of SLH’s newest                                                                                                                                                                                                                      Formerly known as Bayview Hotel Singapore,
                                                                                                                                                                                                                                                                                                         ual and upgrades on availability, and       hotel groups are trying to make, from      ed benefits such as reward night                                               our business – frankly, it hasn’t.                                                                                                                                                                                                                                              this centrally located 131-key property has
                                                                                                                                                                                                                                                                                                         harnessing the collective marketing         the typical point-based redemptions        vouchers, birthday gifts, recommend                                               “Business for us increased 16 per       members
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               emerged from a S$20 million (US$15 mil-
                                                                                                                                                                                                                                                                                                         resources of participating member           for free nights or upgrades offered        a friend, and small luxuries to sur-                                           cent last year, and we added 57 new                                                                                                                                                                                                                                             lion) transformation with Smart Room Con-
                                                                                                                                                                                                                                                                                                         hotels.                                     by big-name chains, to what SLH            prise guests.                                                                  hotels in places like Dubai, Havana,                                                                                                                                                                                                                                            trol Units that proactively monitor and “com-
                                                                                                                                                                                                                                                                                                             Andrew won’t give away the de-          CEO Filip Boyen described as “being            • Members are recognised not only                                          Panama, the US, Rome and Japan.                                                                                                                                                                                                                                                 municate” every room’s status and any defects
                                                                                                                                                                                                                                                                                                         tails, and only said: “Guests have a        more responsive to distinctive expe-       for the number or value of bookings                                            This year we have some really excit-

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Andreas Kohn
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               to operations.
                                                                                                                                                                                                                                                                                                         new set of expectations. They expect        riences”.                                  that they make, but for their overall                                          ing new hotels joining the brand,
                                                                                                                                                                                                                                                                                                         loyalty programmes to offer greater             Guests want immediate gratifica-       interaction with the brand.                                                    including our second Nobu Hotel in                                                                                                                                                                                                                                       3      First Andaz in SE Asia opens its doors

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         keeps the
                                                                                                                                                                                                                                                                                                         flexibility and personalisation; they       tion and tailored communication, he            SLH figures that the new loyalty                                           Marbella, The Sukhothai Shanghai                                                                                                                                                                                                                                                Marking the brand’s entrance into South-
                                                                                                                                                                                                                                                                                                         are looking for individualised value        said. Points accumulation is tedious.      programme will also give rich in-                                              and 7 Secrets Resort and Wellness                                                                                                                                                                                                                                               east Asia, Andaz Singapore has opened in
                                                                                                                                                                                                                                                                                                         and they want more than just points.”       It’s the “basics” that now count.          sights into 400,000-strong Invited                                             Retreat in Lombok, just to name a

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         world moving
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               the DUO mixed-use development. Located
                                                                                                                                                                                                                                                                                                             He added: “In hospitality, loyalty          “No one is interested in lounge        members’ travel patterns which it                                              few.”                                                                                                                                                                                                                                                                           from levels 26 to 37, the 342-key hotel offers
                                                                                                                                                                                                                                                                                                         programmes will see a lot of changes        access if they have to then pay for        wants to leverage to raise the book-                                              Boyen said SLH’s new look and                                                                                                                                                                                                                                                all in-house guests complimentary minibar
                                                                                                                                                                                                                                                                                                         within the next years. The industry         breakfast each morning at their ho-        ing conversion through “highly per-                                            feel was not just skin deep. “We also                                                                                                                                                                                                                                           with locally sourced snacks and non-alco-
                                                                                                                                                                                                                                                                                                         needs to redefine what hotel loyalty        tel. Our members do not want points        sonalised emails” and more engage-                                             made quality a real focus for the                                                                                                                                                                                                                                               holic drinks, Wi-Fi and all-day refreshments
                                                                                                                                                                                                                                                                                                         is in order to adapt to changing con-       because it takes effort to work out        ments with the brand. Ultimately                                               business and now all our hotels are                                                                                                                                                                                                                                             in the Sunroom. Facilities include a gym,
                                                                                                                                                                                                                                                                                                         sumer behaviours and hotel (mem-            meaningful value. What members             this will lead to greater brand loyalty                                        inspected every year – and hotels that                                                                                                                                                                                                                                                                                                            4
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               pool, four F&B venues, and four meeting
                                                                                                                                                                                                                                                                                                         bers) expectations. Today, independ-
                                                                                                                                                                                                                                                                                                         ent hotels want loyalty programmes
                                                                                                                                                                                                                                                                                                                                                     want is simplicity and Invited deliv-
                                                                                                                                                                                                                                                                                                                                                     ers just that – the more a member
                                                                                                                                                                                                                                                                                                                                                                                                from members.
                                                                                                                                                                                                                                                                                                                                                                                                    Like Preferred, SLH is reaping re-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               fail these inspections must leave the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               brand. This way our guests know all                                                                                                       “We are excited to                                                                                                                    spaces.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          see ILTM’s portfolio
                                                                                                                                                                                                                                                                                                         to help them drive more direct book-        stays, the better it gets with SLH,”       wards of the initiatives taken since                                           SLH hotels, whether a modern city                                                                                                                                                                                                                                        4      Sail away with Cartoon Network
                                                                                                                                                                                                                                                                                                         ings and reduce their dependency on         Boyen pointed out.                         2015.                                                                          centre hotel, or a historic country re-

                                                                                                                                                                        One-third Page (Vertical)                         88 X 356                             12,900
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Oceanic Group and Turner have launched
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          expand in tandem
                                                                                                                                                                                                                                                                                                         OTAs and other third parties.                   Three new crucial Invited offer-           Said Boyen: “I’m asked all the time                                        treat, meet our strict criteria.”

                                                                                                  Travel Trade Maldives +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               a Cartoon Network-themed cruise. The 11

                                                        TTG Asia + TTGmice Special Issue:
                                                                                                                                                                                                                                                                                                                    AViS_TTG AP Half Pg_MAY_V3_FA.pdf    1   20/4/18    2:58 PM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               guest-deck, 2,000-guest Cartoon Network
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          with Capella Hotel                                                                                                                   Wave will sail from the Singapore Cruise
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Centre to 13 destinations within Asia-Pa-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Group’s growth                                                                                                                       cific starting in late-2018. Featuring Jake the

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 AND GO BECAUSE...
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Dog as the ship façade, the 50,000-tonne

MAR / APR
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          within the region.                                                                                                                   ship features 800 fully-themed cabins and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               suites, nine F&B options, and a rope adven-

                                                                                                                                                                                                                                                                                                                                                                                                                       LIFE IS TOO SHORT                                                                                                                                                                                  ILTM Asia Pacific in                                                                                                                 ture park.

                                                                                                                                                                                                                                                                                                                                                                                                                          TO WORRY                                                                                                                                                                                        Singapore will be

                                                        Cruises                                   Arabian Travel Mart +
                                                                                                                                                                                                                                                                                                                                U N LO C K                                                                                                                                                                                                                                                                                an absolute winner,                                                                                                          Viewpoints
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          and we are thrilled                                                                                                          Which hidden gem in Singapore do you think should receive more visitors?
                                                                                                                                                                                                                                                                                                                              THE FREEDOM                                                                                                                                                                                                                                                                                 to have this event                                                                                                           Samson Tan, founder/CEO,                                                 Philip Cyril Raj, group
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          taking place at                                                                                                              GTMC Travel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       One hidden gem will likely
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                general manager, Bay Hotels
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                & Resorts
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          our home base.”                                                                                                              be Changi Village. It has the                                            As one of Singapore’s oldest

                                                                                                                                                                        Top / Centre Strip                                236 X 90                             10,700
                                                                                                                                                                                                                                                                               C
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       beach, sea and food, and (the                                            parks, Mount Faber has been
                                                                                                                                                                                                                                                                               M                                                                                                                                                                                                                                                                                                                                                                                                                                                                       area) could benefit from more                                            under the shadow for years. The
                                                                                                                                                                                                                                                                               Y                                                                                                                                                                                                                                                                                                                                           Andreas Kohn, Vice President,                                                                                               promotion.                                                               walking trail along Mount Faber
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                should be promoted more… There are
                                                                                                                                                                                                                                                                            CM                                                                                                                                                                                                                                                                                                                                             Sales & Marketing,                                                                                                                                                                                   a lot of good food options in the area too.
                                                                                                                                                                                                                                                                            MY
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Capella Hotel Group
                                                                                                                                                                                                                                                                            CY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               MY WAY
                                                                                                                                                                                                                                                                            CMY

                                                                                                                                                                                                                                                                               K

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Laurence Lee                                   Bird Park and USS, and it would bring up the

                                                        Medical / Wellness Tourism
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                visitorship, and generate new interest in Sin-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Director of business development,                             gapore in the longer term.
                                                                                                                                                                                                                                                                                                             EVERY JOURNEY IS A                                                                                                                                                         The price of a valuable                                                                                                                                                                                                                                                          Indochina, inbound,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Culturally, we should find something that
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                sets us apart from our neighbouring coun-

                                                                                                                                                                                                                                                                                                             SPECIAL JOURNEY.                                                                                                                                                           travel companion.                                                                                                                                                                                                                                                             Hong Thai Travel Services                                 tries. They have hundreds or thousands of

                          Australia                                                               ILTM Asia Pacific +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                years of history, so Singapore might be too
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                modern. We need to figure out how to (pro-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Delivering smart simplicity encompasses                                                                                                                                                                                                                              What would you do if you had your way to
                                                                                                                                                                                                                                                                                                             At Avis, we understand that every customer’s need vary.                                                                                                                                                                                                                                                                                                                                                                                                                                                            mote) our culture.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        what we do. At Budget, we aspire to go
                                                                                                                                                                                                                                                                                                             With our long-standing history of innovation and partnerships                                                                                                                                                                                                                                                                                                                                                                                   change Singapore’s tourism?                                           We could also bring in and organise more
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        beyond the price and value-add to every
                                                                                                                                                                                                                                                                                                             across multiple travel sectors, be assured of our ability as one                                                                                                           customer’s rental experience. Together,                                                                                                                                                                                                                              I’ve always believed in one more theme park in                     special events to draw in the crowds. I think
                                                                                                                                                                                                                                                                                                             of the world’s leading brands in customer loyalty to tailor and                                                                                                                                                                                                                                                                                                                                                                                 Singapore. When Universal Studios Singapore                        our food is the most marketable, so we could

MAY / JUN                                                                                                                                                               Bottom Strip
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        let us unburden the worry and stress of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           #keeptheworldmoving

                                                        Family Travel                                                                                                                                                     236 X 90                             9,500
                                                                                                                                                                                                                                                                                                             deliver travel experiences unlike any other.                                                                                                                               travelling to bring across the fun and                                                                                                                                                                                                                               (USS) and Marina Bay Sands opened, both at-                        build on that. People often visit a country to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        beauty of being on the road.                                                                                                                                                                                                                                         tractions generated a lot of buzz in the region.                   do a few different things at the same time, so
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             There would be more things for visitors to do
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           www.iltm.com                                                                                                                      other than the usual attractions like Jurong
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                we can tie our food in with other attractions
                                                                                                                                                                                                                                                                                                             AVISWORLD.COM/ASIATA                                                                                                                                                       budgetinternational.com/asiata
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                and things to do.

                          Malaysia                                                                BBTF +
                                                        Attractions
                                                                                                                                                                                                                                                                                                                                                             Top Strip                                                                                                                                                                                                                                                                                    Centre Strip
                                                                                                                                                                        Quarter Page                                      114 X 180                            7,800                                                                                                                                                                                                                                                                                                                                                  TTG ASIA APRIL 2018                                                                                                                                                                                                               DESTINATION: MALDIVES 22

                                                        Adventure Tourism                         IT&CM Asia and CTW Asia-Pacific +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Krishan Balendra, deputy chair-           thorities have created a solid po
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Hotels                                                                                                                     man at John Keells Holdings, one of          sitioning in the luxury sector and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the biggest operators of resorts in the      this has been very successful over
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Maldives, believes visitors to the des-      the last few decades,” he said, while

JUL / AUG
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    acknowledging that “we all need to-

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Dealing with worry
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       tination will grow in numbers and

                          Hong Kong
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the new supply of rooms would be             be continuously proactive in-order
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       easily absorbed – but only if there is       to remain competitive in today’s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       political stability.                         world”.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Mark Wong, vice president Asia               While more marketing is required
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Pacific, Small Luxury Hotels of the          to address differing price points in

                                                        Hotels & Resorts                          PATA Travel Mart +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Political uncertainties are adding to the Maldives’ oversupply                                                                                                          World, which has four resorts in the         the market, Sunny Umar, CEO of

                                                                                                                                                                        Junior Page Spread
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Maldives, warns that if tourist arriv-       Maldives Getaways, said that an air

                                                                                                                                                                                                                          370 X 280                            25,800
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       als fail to reach the target of 1.5 mil-     port expansion and more new flights
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        could help to ease threats, Feizal Samath reports                                                                                                              lion this year – a real possibility given    including those by budget carriers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the recent political crisis – operating      would help increase arrivals.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      T
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       resorts will be under pressure to re-           Mario Hardy, CEO at PATA, agrees-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                he spectre of political in-           of emergency, concerns of politi-                                                                                                duce rates or launch aggressive price-       there is an oversupply of rooms
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                stability is looming over             cal stability in the Maldives are now                                                                                            driven promotions.                           based on PATA’s five-year forecast.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                the Maldives’ hotel sec-              weighing on industry leaders’ minds                                                                                                 Arrivals rose to 1.4 million in 2017,     “However, this could change with
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                tor, which faces a potential          as any unrest and violence arising                                                                                               nearly doubling growth to eight per          the right diversification of products
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      oversupply as the addition of new               from the upcoming presidential elec-                                                                  Below: Over-               cent from 4.2 per cent in 2016. The          and a well-targeted marketing cam
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      resorts now outstrips demand.                   tions scheduled for September could                                                                   water villas at            number of beds increased to 40,572           paign,” he said.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         In the wake of the February state            prolong tourism fallout.                                                                              Coco Budu Hithi            last year from 34,105 in 2015.                  This echoes views in the industry,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Some estimate the number of               such as from Maldivian Association
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       rooms would rise by over 30 per cent         of Travel Agents & Tour Operators,-
                                                                                                                                                                                                                                                                                                         Year-end Special                                                                                                                                                                                                                                                                                                                                                                                                                                                                              by 2020-2021, which according to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       tourism ministry figures would add
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       to the over 200 resorts in operation.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    urging a renewed campaign from
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    the tourism authorities to address all
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    price points in the accommodation

                                                                                                                                                                                                                                                                                                         The hardest assignments 2017
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          At the lower-scale of the market,         sector.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       there are over 450 guest houses, set            To take on the challenge of hotel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       to grow to around 650 in the next            surplus, Andrew Ashmore, group

                                                                                                  HICAP +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       two to three years, each with six to         head of sales & marketing at Coco
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       20 rooms.                                    Collections, urged: “Differentiation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Despite the threat of oversupply,         is a must as the Maldives cannot rely
                                                                                                                                                                                                                                                                                                         Meet Team TTG Editorial, the hands and (often crazy) minds that feel compelled to bring you the latest

                                                                                                                                                                        Double Page Spread                                520 X 380                            31,500
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       many new high-end resorts are still          on its old traditional European mar
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       being opened, perhaps a reflection           kets as before.”
                                                                                                                                                                                                                                                                                                         industry scoops and thought-provoking analyses. Ever wonder what they’re so frantically scratching into
                                                                                                                                                                                                                                                                                                         their notebooks? Well, here’s a peek into Reporters Notebook 2017– you might just find yourself in there

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           © 2017 Preferred Hotels & Resorts 17_276
                          Thailand                      Festivals                                 ITB Asia +
SEP / OCT                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              The Preferred Life

                          Macau                         Serviced residences                       CITM +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      J U S T A S H O R T WA L K T O WA R D T H E U N D I S C O V E R E D

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Ungrip the phone. Let loose the to-do list. Move your mind to a place
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             of calm — where priorities align and relaxation ensues.

                                                                                                                                                                                                                                                                                                         Raini Hamdi, senior editor                                        Karen Yue, group editor                                                                             Xinyi Liang Pholsena, editor, TTG Asia                                                                                                                                                                                                                                  P R E F E R R E D H O T E L S . C O M
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             -
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      E A S T, H O N G K O N G                                                                                              GDS chain code PH/master chain code PV                                            T H E P R I N C E PA R K T O W E R T O K Y O
                                                                                                                                                                                                                                                                                                         Raini Hamdi, senior editor                                        the TTG Show Dailies, and the rest of it attending critical                                         coming A350-1000 – and how a strong global tourism
                                                                                                                                                                                                                                                                                                                                                                           business and association events-related conferences to get                                          sector has workers beavering away round the clock to
                                                                                                                                                                                                                                                                                                         Hardest assignment in 2017                                        content for my publications – and I love doing them all                                             meet the demand for commercial airplanes. It didn’t hurt
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               that both Airbus and Thai Airways were extremely good

                                                                                                  WTM London +
                                                                                                                                                                                                                                                                                                         The hardest assignment is creating one, conceptualising,          and learning from industry veterans. Perhaps work isn’t
                                                                                                                                                                                                                                                                                                         say, this or the upcoming January/February issue from a           hard when it is enjoyable!                                                                          hosts – there was plenty of wine, scrumptious food and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               business class seats. This trip turned me into an aviation                                                                                                                                                                                                                                                              booking of venues and hotels.
                                                                                                                                                                                                                                                                                                         blank piece of paper, under time and space constraints,
                                                                                                                                                                                                                                                                                                         then assigning the reports out. This year, we’ve had more         One industry expert you’d love to chat with in 2018                                                 buff wannabe.                                                                                                                                                                        Fresh Eyes                                                                                                                            The approvals process has since
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         (Star Wars Rogue
                                                                                                                                                                                                                                                                                                         than our usual share of assignments; I’m proudest the             I’ve just heard that Maritz Global Events, a company with                                                                                                                                                                                                                                                                                                                                                                   gotten more difficult, requiring ap-
                                                                                                                                                                                                                                                                                                         most of our 50th anniversary of ASEAN special edition in          120 years of history, has a Behavioral Sciences and Inno-                                           One industry expert you’d love to chat with in 2018                                                                                                                                                                                                                                                                     proval not just from the Ministry of              One) shooting was
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               I’d love to sit down for a chat with Dara Khosrowshahi,                                                                                                                                                                                                                                                                 Arts and Culture but the police too,              an exciting event

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Shoot for the stars
                                                                                                                                                                                                                                                                                                         January. Increasingly, it’s harder to find original ideas and     vation division that takes a scientific approach to under-
                                                                                                                                                                                                                                                                                                         angles in our fast-changing industry. But we must keep            standing event delegates, using neuroscience and human                                              the former chief of Expedia and now CEO of Uber.                                                                                                                                                                                                                                                                        further cementing the company’s
                                                                                                                                                                                                                                                                                                         up – find the time to read up, meet CEOs, visit compa-            behaviour research. This enables Maritz to craft effective                                          He has turned Expedia into one of the most power-                                                                                                                                                                                                                                                                       specialised service. “There are regu-             not only for us but a
                                                                                                                                                                                                                                                                                                         nies, attend conferences, to grasp changes fully.                 events for its clients. I would love to sit with the lead re-                                       ful OTAs during his 12-year tenure, but the talented                                                                                                                                                                                                                                                                    lations – you can’t just come here                great promotion for
                                                                                                                                                                                                                                                                                                                                                                           searchers and hear about the division’s findings.                                                   leader chose to move out of his comfort zone by                                                                                                                                                                                                                                                                         and shoot videos,” he continued.                  the country as well.
                                                                                                                                                                                                                                                                                                         One industry expert you’d love to chat with in 2018                                                                                                                   accepting the job offer to lead Uber, one of Sili-                                                                                                                                                                                                                                                                         Since then the company has
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               con Valley’s most valuable startups that has                                                                                                                                                                                                                                                                            helped organise logistics and other
                                                                                                                                                                                                                                                                                                         I’d like to have a good lunch/chat with Adrian Zecha. I’d                                                                                                                                                                                                                                                           Stumbling upon a specialisation was just the start of this young                                                                                                                                                                     Shausha Aan Shafeeq
                                                                                                                                                                                                                                                                                                         talk about winning and losing, why it’s hard to give up           Xinyi Liang-Pholsena, editor, TTG Asia                                                              had its fair share of growing pains world-                                                                                                                                                                                                                                                                              support for close to 30 productions                        Managing director,
                                                                                                                                                                                                                                                                                                         (after Aman, he’s still at it with Azerai Hotels and Maha                                                                                                             wide and internal problems. And in re-                                                                                                                                                                                                                                                                                  including a 20-minute scene of the                         Maldives Holiday
                                                                                                                                                                                                                                                                                                         Yacht Club), the chutzpah of hotel companies today,               Hardest assignment in 2017                                                                          gions like South-east Asia, Uber is also                                                                                                                                                                                                                                                                                Star Wars Rogue One movie released                         Collections

                                                                                                                                                                        PREMIUM
                                                                                                                                                                                                                                                                                                         their brilliance, about personalised service in a world of        Visiting the Airbus base in Toulouse with Thai Airways                                              facing stiff competition from rivals                                                                                                                                                                                                                                                                                    in December 2016.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      M
                                                                                                                                                                                                                                                                                                         chatbots and spoilt customers, the future of the industry         to take delivery of its third A350-900 aircraft when I was                                          like Grab, so it would be interest-                                                                                                                  aldives Holidays Col-                                                                                 enquiry in 2014 to help in the logis-                           Scenes were shot at the Laamu                Two container loads of equip-
                                                                                                                                                                                                                                                                                                         – make that a long, long lunch please!                            four-plus months pregnant. Although I didn’t suffer from                                            ing to hear from this travel in-                                                                                                                     lections began in 2012                                                                                tics for a free diving documentary,                          Atoll, one of the Maldives’ largest is-      ment including weapon props were
                                                                                                                                                                                                                                                                                                                                                                           morning sickness, flying longhaul and jumping straight                                              dustry veteran turned tech                                                                                                                           much like other in-                                                                                   recalled managing director Shausha                           lands, which was depicted as planet          shipped for the shoot while a heli-
                                                                                                                                                                                                                                                                                                                                                                           into work upon arrival despite the time difference was                                              mogul’s take on ride-                                                                                                                                bound tour compa-                                                                                     Aan Shafeeq.                                                 Scarif in the film.                          copter was borrowed from Sri Lanka.
                                                                                                                                                                                                                                                                                                         Karen Yue, group editor                                           still quite tiring.                                                                                 hailing. Will this ex-                                                                                                                 nies – until a request for help with                                                                                   Shausha said the team shot for                               Two companies were involved                  “That was an exciting event not
                                                                                                                                                                                                                                                                                                                                                                              However, what I got to experience, learn and see dur-                                            perienced leader be                                                                                                                    commercial shooting arrangements                                                                                    10 days in different locations, some                         in the coordination of this gigan-           only for us but great promotion for

                                                        TTG Asia +TTGmice Special Issue:
                                                                                                                                                                                                                                                                                                         Hardest assignment in 2017                                        ing this trip more than made up for my lethargy. I was                                              able to head Uber                                                                                                                      changed its story.                                                                                                  near inhabited islands. The com-                             tic exercise with Maldives Holidays          the country as well,” he said.
                                                                                                                                                                                                                                                                                                         I cannot recall any. The bulk of my time goes to shaping          awestruck by the scale of Airbus’ assembly line for its                                             and change its                                                                                                                            The company’s foray into pro-                                                                                    pany arranged for all the required                           Collections handling the food and               A few more production coordina-
                                                                                                                                                                                                                                                                                                         editorial direction for TTGmice, TTGassociations and              various aircraft models – including the A380 and the up-                                            fortunes?                                                                                                                              duction coordination began with an                                                                                  government permits as well as the                            accommodation.                               tion jobs have been lined up this year.

NOV / DEC                 TBC
                                                        TBC                                                                                                                                                                                                                                                                          Bottom Strip                                                                                                                                                                                                                                                                                               Quarter Page
                                                                                                                                                                        FULL COLOUR                                AD SIZE (W X H) MM                          USD                                 TTG ASIA MAY 2018                                                                                                                                                                                                      ANALYSIS 6                                                                                TTG ASIA JUNE 2018                                                                                                                                                                                                             DESTINATION: INDONESIA 23

                                                                                                                                                                                                                                                                                                                              Giving credit when it’s due                                                                                                                                                                                                                                                              Santika Indonesia Hotels & Resorts                                                                                                                                                      Bintan Lagoon Resort

                                                                                                                           Editorial calendar is subject to change
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Santika Indonesia Hotels & Resorts manages 108 hotels across three brands – the four-                                                                             Bintan Lagoon Resort (BLR) has introduced new event and F&B offerings that capture
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    star Santika Premiere Hotel, three-star Santika Hotel and Amaris Hotel in the budget                                                                              the kampong spirit, adding to its MICE- and wedding-friendly features.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    category – in addition to three luxury boutique villas in 38 locations across Indonesia.                                                                             Sitting on 300ha of verdant greenery with a 1.5km beach fronting the South China
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Its boutique properties, The Samaya and The Kayana (below), are respectively lo-                                                                               Sea, BLR offers 450 accommodation units and 14 dining/entertainment options span-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    cated at a quiet end of Seminyak Beach and in Ubud, amid the rice fields and verdant                                                                              ning Indonesia, Japanese, Chinese, other Asian and Western cuisines.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    hillside of Bali’s Ayung River.                                                                                                                                      Now, pop-up stalls serving Indonesian treats will line the beachfront lawn on week-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       The company also has an Amaris smart hotel in Singapore.                                                                                                       ends with traditional dance performances and rural life on showcase. Adding to the

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                                                                                                                                                                                                                                                                                                                                                                                                                  gives us choice in arranging our fi-                                          ter – both the airlines and IATA want                                                                                                                                                                                                                                                 nostalgia, Satay Club recently opened on the resort, serving skewered meats at the out-
                                                                                                                                                                                                                                                                                                                                                                                                                  nancial security options with IATA.                                           to get the money earlier.”                                                                                                                                                                                                                                                            door area of Fiesta Restaurant.
                                                                                                                                                                                                                                                                                                                                                                                                                  This may release more cash for the                                               Sharing similar sentiments, Lux-                                                                                                                                                                                                                                                     The resort’s outdoor dining spots, beach and golf course have been popular for cor-
                                                                                                                                                                                                                                                                                                                                                                                                                  business, which are currently used as                                         ury Tours Malaysia’s director, Arokia                                                                                                                                                                                                                                                 porate groups and weddings. Among its MICE facilities are a conference centre for
                                                                                                                                                                                                                                                                                                                                                                                                                  security for banker’s guarantee (BG)                                          Das, said he would appreciate getting                                                                                                                                                                                                                                                 up to 1,300 guests, nine function rooms and the Adventure Training Centre for team-
                                                                                                                                                                                                                                                                                                                                                                                                                  if the cost is affordable.”                                                   more information about the new sys-                                                                                                                                                                                                                                                   building activities.
                                                                                                                                                                                                                                                                                                                                                                                                                      Charming Holidays Hong Kong’s                                             tem. “A briefing from IATA is impor-
                                                                                                                                                                                                                                                                                                                                                                                                                  general manager David Chau on the                                             tant. Today, whatever is happening
                                                                                                                                                                                                                                                                                                                                                                                                                  other hand, is concerned about hav-                                           in the ticketing industry is all geared
                                                                                                                                                                                                                                                                                                                                                                                                                  ing to fork out extra cash for BG,                                            towards helping the airlines, not so
                                                                                                                                                                                                                                                                                                                                                                                                                  which could affect SMEs’ cash flow.                                           much the travel agent.”
                                                                                                                                                                                                                                                                                                                                                                                                                      “Since the BG amount is based on
                                                                                                                                                                                                                                                                                                                                                                                                                  the volume of tickets, so the more                                            A ‘balanced’ system

                                                * Bonus circulation (print/digital) is dependant on how the event will be organised, e.g. virtual, physical or hybrid
                                                                                                                                                                                                                                                                                                                                                                                                                  tickets issued, the more BG for agents                                        In response to the agents’ feedback,
                                                                                                                                                                                                                                                                                                                                                                                                                  to bear. Big agencies like us only paid                                       Lorigan stated that the NewGen ISS
                                                                                                                                                                                                                                                                                                                                                                                                                  the corporate guarantee in the past,                                          will bring “a balance of benefits for
                                                                                                                                                                                                                                                                                                                                                                                                                  so our cost will be jacked up by an                                           all participants”.
                                                                                                                                                                                                                                                                                                                                                                                                                  agent’s BG. Additionally, we are not                                              “For the vast majority of travel
                                                                                                                                                                                                                                                                                                                                                                                                                  sure if airlines will also request BG                                         agents, NewGen ISS will have no
                                                                                                                                                                                                                                                                                                                                                                                                                  from agents in future. If so, it means                                        impact on the financial security re-
                                                                                                                                                                                                                                                                                                                                                                                                                  double BG payments.”                                                          quirement. Agents can choose to

                                                                                                                                                                                                                                                                                                   T
                                                                                                                                                                                                                                                                                                              he IATA implemented the                                      EasyPay, the new voluntary pay-            K Thangavelu, managing direc-                                             provide additional financial security
                                                                                                                                                                                                                                                                                                              New Generation of IATA                                   as-you-go e-wallet solution will offer     tor of Grandlotus Travel Agencies in                                          to increase their RHC on a volun-

                                                                                                                                                                        Inside / Outside Back Cover                       260 X 380                            19,100
                                                                                                                                                                                                                                                                                                              Settlement Systems (New-                                 a secure and cost-effective payment        Malaysia, meanwhile, sees merits in                                           tary basis. Agents that reach their
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           The Jayakarta Bali, Legian Street

                                             Depending on how events are organised along with the pandemic situation, issues may be converted to digital only.
                                                                                                                                                                                                                                                                                                              Gen ISS) in Singapore last                               transfer method.                           the greater payment flexibility that                                          RHC still have the option of using
                                                                                                                                                                                                                                                                                                   month, the first market in Asia-Pa-           Today, what-              Agents can expect safer selling with   the NewGen ISS will bring.                                                    IATA EasyPay or a customer card,”
                                                                                                                                                                                                                                                                                                   cific to see the roll-out, which will be        ever is hap -       the introduction of the Remittance             “It also means a more transparent                                         he added.                                                                                                           Catering for leisure travellers, families, business events and weddings, The Jayakarta
                                                                                                                                                                                                                                                                                                   followed by Australia, Cambodia, In-               pening in        Holding Capacity (RHC), which              system where the agent’s handling fee                                             As well, Lorigan insisted that trav-                                                                            Bali at Legian Street (below) offers 278 rooms and 66 apartment units, with categories
                                                                                                                                                                                                                                                                                                   dia, South Korea and the Philippines           the ticketing        strengthens the prudential integrity       will also be revealed to the customer                                         el agents need not worry that New-                                                                                  including executive suite and penthouse, as well as facilities such as three swimming
                                                                                                                                                                                                                                                                                                   later this year.                                  industry is       of the BSP trading environment for         if payment is made from the custom-                                           Gen ISS would reveal their handling                                                                                 pools and a kids’ pool. The hotel also provides direct access to Legian Beach, within
                                                                                                                                                                                                                                                                                                      The NewGen ISS represents the              all geared to-        all participants, said Lorigan.            er’s credit card,” he noted.                                                  fees to their customers.                                                                                            walking distance of shopping and entertainment areas.
                                                                                                                                                                                                                                                                                                   “most extensive and ambitious mod-            wards helping             A new voluntary financial security         However, greater transparency                                                 The NewGen ISS was developed                                                                                       Jayakarta Hotels & Resorts currently manages nine hotels and one residential con-
                                                                                                                                                                                                                                                                                                                                                   the airlines,
                                                                                                                                                                                                                                                                                                   ernisation” of the IATA Billing and            not so much
                                                                                                                                                                                                                                                                                                                                                                       system, Global Default Insurance           for customers does not necessarily                                            in consultation and communication                                                                                   dominium, all in Indonesia.
                                                                                                                                                                                                                                                                                                   Settlement Plan (BSP) since it was                 the travel       (GDI), will be a cost-effective and        translate into better benefits for trav-                                      with industry stakeholders at both
                                                                                                                                                                                                                                                                                                   created in 1971 to facilitate the global             agents.        flexible alternative to bank guaran-       el agents though, noted Thangavelu.                                           the global and individual market lev-
                                                                                                                                                                                                                                                                                                   distribution and settlement of pas-          – Robert Williams,     tees and other types of security.              “If airlines give agents a commis-                                        el, he said. In the lead-up to the pro-
                                                                                                                                                                                                                                                                                                   senger funds between travel agents              partner, head of        With the exception of RHC, the         sion on air tickets sold, then this new                                       gramme launch in Singapore, IATA
                                                                                                                                                                                                                                                                                                   and airlines, according to IATA.              hotels & hospital,    major precepts of NewGen ISS are           system is all right. In the current sce-                                      had engaged in detailed communica-
                                                                                                                                                                                                                                                                                                                                                 WHAT COMPANY
                                                                                                                                                                                                                                                                                                                                                     IS HE FROM?       opt-in, he pointed out.                    nario, where there is no commission                                           tion with travel agents and airlines,
                                                                                                                                                                                                                                                                                                   What’s the deal?                                                                                               and agents need to do a mark-up for                                           culminating in on-site workshops
                                                                                                                                                                                                                                                                                                   “The thrust of NewGen ISS is aimed                                  Assessing benefits for agents              their services to the customer, then                                          for the participants.
                                                                                                                                                                                                                                                                                                   at safer selling accompanied by great-                              A check with travel agents across Asia     I don’t see how it benefits the travel                                            “Industry engagement and com-
                                                                                                                                                                                                                                                                                                   er choice and flexibility of accredita-                             on their reception of the IATA New-        agent,” he explained.                                                         munication will continue in the
                                                                                                                                                                                                                                                                                                   tion models and payment methods,”                                   Gen ISS threw up differing opinions.           “Personally, I like using the cur-                                        same vein as we roll-out in markets
                                                                                                                                                                                                                                                                                                   said Ian Lorigan, director of IATA’s                                   Crystal Sim, president & CEO,           rent system where the agent’s han-                                            throughout Asia Pacific and around

                                                                               + Pending event organisation confirmed dates and status (physical/virtual/hybrid)
                                                                                                                                                                                                                                                                                                   Global Delivery Center in Singapore.                                Albatross World Travel & Tours Sin-        dling fee is not revealed to the cus-                                         the world,” Lorigan said.

                                                                                                                                                                        Centre Page Spread                                520 X 380                            35,500
                                                                                                                                                                                                                                                                                                      NewGen ISS has four main pillars,                                gapore, “looks forward” to the RHC         tomer,” Thangavelu continued.                                                     The full roll-out is expected to be
                                                                                                                                                                                                                                                                                                   he stated. First, IATA now offers a                                 and Easypay features in the new                “(The new system) means faster                                            completed in 1Q2020.
                                                                                                                                                                                                                                                                                                   choice of three different accreditation                             model.                                     settlement of payments to the air-
                                                                                                                                                                                                                                                                                                   for travel agents, versus the previous                                 He elaborated: “The GDI is also         lines”, he stated.                                                            Reporting by S Puvaneswary, Pru-
                                                                                                                                                                                                                                                                                                   one-size-fits-all model.                                            an added alternative feature which             “This is the whole crux of the mat-                                       dence Lui and Pamela Chow

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Tjendana Resorts Management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    In addition to seven villas in Bali, Tjendana Resorts Management also manages the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Lembongan Beach Club & Resort in Nusa Lembongan (below), a 30-minute speed-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    boat ride from the mainland. The resort offers 42 villas and 49 rooms, with categories
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    including deluxe room, one-bedroom garden villa, one-bedroom private pool villa,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    one-bedroom premiere private pool villa, two-bedroom premiere private pool villa
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    and one-bedroom grand premiere private pool villa.

                                                                                                                                                                                                                                                                                                                                                                                                                                           18_103
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                                                                                                                                                                                                                                                                                                                                                                                     PREFER REDHOTELS.COM

                                                                                                                                                                                                                                                                                                                   O N E WO R L D H O T E L                                                                                                                                               WA N DA V I S TA B E I J I NG
                                                                                                                                                                                                                                                                                                                      Kuala Lumpur, Malaysia                                                                                                                                                        Beijing, China

TTG ASIA LUXURY                                                                                                                                                                                                                                                                                  TTG ASIA JULY 2018
                                                                                                                                                                                                                                                                                                                                                                                                                                 Junior Page Spread
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          TRAVEL TECHNOLOGY 10                              TTG ASIA JULY 2018                                                                                                                                                                                                                                                     TRAVEL TECHNOLOGY 11

                                                                                                                                                                        CREATIVE BUYS
                                                                                                                                                                                                                                                                                                                                            Putting the brakes on
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Less persona, more personal                                          online landscape, and in display ad-                                                                  ing, ad space would be paid for on
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            I’m assuming that you will be famil-                                 vertising in particular. While they’re                                                                sports news and retail websites in the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            iar with, and most likely use, buyer                                 great at telling you who your custom-                                                                 hope that their readership overlaps
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            personas. Effective marketing, and                                   ers are, it’s only through data report-                                                               with this customer profile. However,

                                                                                                                                                                                                                                                                                                                                            booking abandonment
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ultimately business practice, has al-                                ing that you can see how they act.                                                                    customers are far less one-dimen-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            ways involved the ability to find and                                   Take an active holiday provider,                                                                   sional in reality.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            develop a strong relationship with                                   for example. Their ideal candidate                                                                       By using a mix of automated data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            your customer – speaking to and not                                  for booking is 30-50 years old, a fit-                                                                points and real-life market expertise,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            at. And how can you do that without                                  ness nut, with moderate levels of dis-                                                                brands can not only reach their tar-
                                                                                                                                                                                                                                                                                                                                   The travel sector sees a high level of booking abandonment online. Jamie Pierre, COO at Ve Global,                                                                                                                                       knowing who they are?                                                posable income and a fondness for                                                                     get audience, but make a positive im-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               However, traditional buyer perso-                                 running wear. With the traditional                                                                    pression with their advertising.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            nas are of limited use in the modern                                 model of manual inventory purchas-                                                                       Every time a visitor uses your web-

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Those abandoning ‘almost bookers’ are far
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        from lost causes – quite the opposite. They’ve

TTG Asia Luxury will be integrated into TTG Asia publications for 2022. Please refer to TTG Asia for rates and specifications and contact our sales
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        showed solid intent at this stage, so proac-

                                                                                                                                                                        FULL COLOUR                                AD SIZE (W X H) MM                          USD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        tively reaching back out via email or retarget-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        ing ads will oftentimes be welcomed as an
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        extension of customer service.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        site, their actions tell a story, it’s up to travel com-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        panies to read it. Doing so will mean travel agents
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        can cater to behavioural trends on site and in their
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        marketing, leading to better booking rates online.

team for further information.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Make your website a one-stop shop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Making travel plans often starts with a spark of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        inspiration, and inspiration is often followed up
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        with a good deal of research. The more travel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        agents can stay relevant during this transition, the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        better chance they have of being there at the deci-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        sive moment – the booking.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Embed Instagram accounts, integrate TripAd-
                                                                                                                                                                                                                                                                                                 Attracting high-quality website traffic is vital to                                                                                                                                                                                                                                                                                                                                                                                                                                                                    visor reviews and publish share-worthy blogs
                                                                                                                                                                                                                                                                                                 any brand. This fact isn’t lost on travel market-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      to allow consumers to continue their research
                                                                                                                                                                                                                                                                                                 ers with roughly 90 per cent of digital ad budgets                                                                                                                                                                                                                                                                                                                                                                                                                                                                     journey but remain on your site to do it. Also, a
                                                                                                                                                                                                                                                                                                 going towards traffic generation. However, traffic                                                                                                                                                                                                                                                                                                                                                                                                                                                                     thumbs up from fellow travellers along with some
                                                                                                                                                                                                                                                                                                 generation, while important, is only one half of                                                                                                                                                                                                                                                                                                                                                                                                                                                                       stunning snaps is often more persuasive than your
                                                                                                                                                                                                                                                                                                 the job. The next step is converting this traffic into                                                                                                                                                                                                                                                                                                                                                                                                                                                                 carefully crafted and articulately illustrative web-

                                                                                                                                                                        Belly Band
                                                                                                                                                                                                                                                                                                 actual bookings.

                                                                                                                                                                                                                                                               25,000
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        site copy alone.
                                                                                                                                                                                                                                                                                                    Recent research showed that the travel sector                                                                                                                                                                                                                                                                                                                                                                                                                                                                          By bringing everything together, travel agents,
                                                                                                                                                                                                                                                                                                 is hit hardest by consumer hesitation – more spe-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      regardless of size, will cut booking abandonment.
                                                                                                                                                                                                                                                                                                 cifically, when potential bookers make their way to
                                                                                                                                                                                                                                                                                                 the checkout process only to bail out early. This is                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Declutter the booking process

                                                                                                                                                                                                                          520 X 70
                                                                                                                                                                                                                                                                                                 also known as booking abandonment, and it hap-                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Bookings rely on momentum, and nothing kills
                                                                                                                                                                                                                                                                                                 pens with nine out of every 10 consumers in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                        momentum like boredom or confusion. So any
                                                                                                                                                                                                                                                                                                 travel sector. Travel agents are hit even harder on-                                                                                                                                                                                                                                                                                                                                                                                                                                                                   booking process needs to be kept lean, intuitive
                                                                                                                                                                                                                                                                                                 line, seeing a miserably high 97.4 per cent average                                                                                                                                                                                                                                                                                                                                                                                                                                                                    and easy to use. This means short forms, inline
                                                                                                                                                                                                                                                                                                 abandonment rate.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      field validation and offering a number of differ-
                                                                                                                                                                                                                                                                                                    A certain amount of shopping around for in-                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ent payment options to remove any blockers in the

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                                                                                                                                                                                                                                                                                                 spiration is a hallmark of the travel industry, with                                                                                                                                                                                                                                                                                                                                                                                                                                                                   process and keep bookers on track.
                                                                                                                                                                                                                                                                                                 customers always likely to dip their toe before tak-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Although customers are now more comfort-
                                                                                                                                                                                                                                                                                                 ing the plunge on an often expensive outlay. How-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      able with online payments in general, displaying
                                                                                                                                                                                                                                                                                                 ever, there are some easy ways travel agents can                                                                                                                                                                                                                                                                                                                                                                                                                                                                       security logos and clear delivery options still goes
                                                                                                                                                                                                                                                                                                 reduce this number to increase bookings.                                                                                                                                                                                                                                                                                                                                                                                                                                                                               a long way to instilling trust. If you’re unsure of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        what’s working and what isn’t in your booking
                                                                                                                                                                                                                                                                                                 Know your type online: get with the program-                                                                                                                                                                                                                                                                                                                                                                                                                                                                           process, run version-controlled A/B testing to find
                                                                                                                                                                                                                                                                                                 matic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  out where customers are checking out.
                                                                                                                                                                                                                                                                                                 The first chance travel agents have to decrease
                                                                                                                                                                                                                                                                                                 booking abandonment rates is actually before                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Reach back after rejection
                                                                                                                                                                                                                                                                                                 consumers even arrive on site. With so much mar-                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Booking holidays can take up to 45 days with peo-
                                                                                                                                                                                                                                                                                                 keting budget going on driving wannabe travel-                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ple visiting as many as 38 travel sites before com-
                                                                                                                                                                                                                                                                                                 lers to your website, making sure that this traffic is                                                                                                                                                                                                                                                                                                                                                                                                                                                                 mitting, so even the best functioning sites will lose
                                                                                                                                                                                                                                                                                                 relevant and interested in your product is vital to                                                                                                                                                                                                                                                                                                                                                                                                                                                                    travellers at the final hurdle. This is where travel
                                                                                                                                                                                                                                                                                                 success. This can be achieved with programmatic                                                                                                                                                                                                                                                                                                                                                                                                                                                                        agents can make significant gains on the competi-
                                                                                                                                                                                                                                                                                                 display ads.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           tion.
                                                                                                                                                                                                                                                                                                     Display advertising has undergone a revival of                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Given the role played by research in the book-
                                                                                                                                                                                                                                                                                                 late, driven by a few reasons. For one, the wide-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      ing process, those abandoning ‘almost bookers’ are

                                                                                                                                                                        4PP CoverWrap
                                                                                                                                                                                                                                                                                                 spread change to programmatic buying of inven-                                                                                                                                                                                                                                                                                                                                                                                                                                                                         far from lost causes – quite the opposite. They’ve

                                                                                                                                                                                                                    260 X 380 (when close)                     58,700
                                                                                                                                                                                                                                                                                                 tory has made it more accessible and affordable                                                                                                                                                                                                                                                                                                                                                                                                                                                                        showed solid intent at this stage, so proactively
                                                                                                                                                                                                                                                                                                 for a greater number of companies to run display                                                                                                                                                                                                                                                                                                                                                                                                                                                                       reaching back out via email or retargeting ads will
                                                                                                                                                                                                                                                                                                 campaigns. But the main reason behind the re-                                                                                                                                                                                                                                                                                                                                                                                                                                                                          oftentimes be welcomed as an extension of cus-
                                                                                                                                                                                                                                                                                                 surgence of display advertising is the results it can                                                                                                                                                                                                                                                                                                                                                                                                                                                                  tomer service.
                                                                                                                                                                                                                                                                                                 now achieve.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              So there you have it, five top ways for travel
                                                                                                                                                                                                                                                                                                     The huge quantity of data available today allows                                                                                                                                                                                                                                                                                                                                                                                                                                                                   agents to reduce booking abandonment rates on-
                                                                                                                                                                                                                                                                                                 travel companies to reach their target demograph-                                                                                                                                                                                                                                                                                                                                                                                                                                                                      line that actually work. Abandonment rates may
                                                                                                                                                                                                                                                                                                 ic with unprecedented accuracy. With a program-                                                                                                                                                                                                                                                                                                                                                                                                                                                                        be high but as the number of bookings made on-
                                                                                                                                                                                                                                                                                                 matic strategy in place, travel agents can pinpoint                                                                                                                                                                                                                                                                                                                                                                                                                                                                    line continues to skyrocket, this points more to the
                                                                                                                                                                                                                                                                                                 the difference between traffic and qualified traffic                                                                                                                                                                                                                                                                                                                                                                                                                                                                   opportunity for travel agents to win back book-

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                                                                                                                                                                                                                                                                                                 – driving only worthwhile, relevant consumers to                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ings than the threat of losing them.

                                                                                                                                                                                                                    520 X 380 (when open)
                                                                                                                                                                                                                                                                                                 their sites. And as a general rule of thumb, the bet-
                                                                                                                                                                                                                                                                                                 ter suited your offering is to the people who view                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Ve Global is a marketing and advertising technol-
                                                                                                                                                                                                                                                                                                 it, the more successful bookings your website will                                                                                                                                                                                                                                                                                                                                                                                                                                                                     ogy business that operates from product discovery
                                                                                                                                                                                                                                                                                                 generate.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              through to purchase.

                                                                                                                                                                                                                                                                                                                                                                                  Double / Centre Page Spread

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                                                                                                                                                                        FULL COLOUR                 USD                              FULL COLOUR               USD
                                                                                                                                                                                                                                                                                                                                     Blending Timeless Asian Hospitality
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Make Your Life More Rewarding!
                                                                                                                                                                                                                                                                                                                                     with International Brand Standards

                                                                                                                                                                        2 Page                        8,000                          1 Page                   20,400                                                                            Best Western guarantees memorable experiences,
                                                                                                                                                                                                                                                                                                                                                 excellent service, stylish facilities and free Wi-Fi,
                                                                                                                                                                                                                                                                                                                                                               wherever you travel.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 You've earned your Best Western Rewards - now go and enjoy them!
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Points can be redeemed for amazing stays, shopping sprees
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Blue                                                                                 Gold                                          Platinum

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                DIAMOND                                  DIAMOND SELECT

                                                                                                                                                                        4 Page                      13,200                           2 Page                   37,100
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                4896338754512908                                                                 4896338754512908

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                01900187                                                                         01900187

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Diamond                                     Diamond Select

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                                                                                                                                                                                                                                                                                                                                   Start planning your next trip to discover more about Best Western in Asia                                                                                                                                                                                                                                      ONE CARD DOES IT ALL
                                                                                                                                                                                                                                                                                                                                                 Facebook.com/BestWesternAsia |                                                                                                                                                                                                                                                       Join today at any Best Western hotels worldwide

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                                                                                                                                                                        6 Page                      17,500                           4 Page                   56,700                                                  Front Page                                                                                   TTG ASIA_DBP

                                                                                                                                                                                                                                                                                                                                                                                                                                                                               nov                       380 x 520 mm                                                                                                   brand + Rewards

                                                                                                                                                                                                                                                                                                                    Horizontal Strip                                                                                                                                                                                                                                                                                                                     Belly Band
                                                                                                                                                                                                                                                                                                                                                                                                                   issue date                                                                   size                                    deadline                              content                                                                                                      proofread

                                                                                                                                                                        8 Page                      21,400                        Rates are inclusive of copy-editing,
                                                                                                                                                                                                                                                                                                       Much ado or much abuzz?                                         The splendid archipelago                                           Katerina Giannouka                                                                                                                                                    Cybersecurity in the IoT age                                               Reminders in boom times                                                                                                Quek Swee Kuan
                                                                                                                                                                                                                                                                                                       Is blockchain as revolutionary as it’s                          Indonesia’s homegrown hotels scale                                 Radisson’s ‘messy’ image                                                                                                                                              Prudence Lui examines why travel                                           Vietnam’s arrivals surge is an urgent                                                                                  Sentosa Development Corp
                                                                                                                                                                                                                                                                                                       made out to be and can it solve travel                          up, Bali’s lessons from crises and why                             is a thing of the past, she                                                                                                                                           companies need to be more                                                  call to preserve the very things that                                                                                  CEO tells Raini Hamdi
                                                                                                                                                                                                                                                                                                       industry’s pain points, asks Yixin Ng                           old is the new gold in Yogyakarta                                  tells Raini Hamdi                                                                                                                                                     adequately prepared to meet the                                            endear them to both its residents and                                                                                  how’s he taking an old
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                growing risks of cyberattacks                                              visitors, writes Marissa Carruthers                                                                                    favourite into the future

                                                                                                                                                                                                                                  design, layout of ready material and

                                                                                                                                                                                                                                                                            PPS 1885/02/2017(025627)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     PPS 1885/02/2017(025627)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Chief Crow Daria/shutterstock
                                                                                                                                                                        Based on 128gsm A4 Art Paper                              media insertion only charges. Custom                                                       No. 1757/June 2018                                                                                                                                                                                                                                                                                      No. 1756/May 2018

                                                                                                                                                                        All shipping charges to Singapore                         charges apply for original copywriting,                              THE                                                                                                                                                                                                                                                                                                                    RAPI
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   D
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          THE ACE OF
                                                                                                                                                                        office to be borne by the client.                         photography and related services.                                    PRESSURE
                                                                                                                                                                                                                                                                                                       IS ON                                                                                                                                                                                                                                                                                                                 P ION
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 T
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               VA
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          INNO TRAVEL
                                                                                                                                                                                                                                                                                                       After years of pursuing growth
                                                                                                                                                                                                                                                                                                       by the numbers, the global
                                                                                                                                                                                                                                                                                                       travel industry is finally getting a
                                                                                                                                                                                                                                                                                                       grip of the problems that mass
                                                                                                                                                                                                                                                                                                       tourism brings. Industry leaders
                                                                                                                                                                                                                                                                                                       tell Xinyi Liang-Pholsena why the
                                                                                                                                                                                                                                                                                                       sector needs to act now
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            IN

                                                                                                                                                                        Additional Charges
                                                                                                                                                                        15% to be added for guaranteed position.
INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
TTG ASIA | Online                                                                                                               TTG Asia Website
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REGULAR AD                         AD SIZE (W X H) PX                              SHARE OF VOICE                                                                      BUNDLE PACKAGE AT USD 15,000 INCLUDES                             SIZE (W X H) PX
                                                                 (USD/MTH)                                                                                                                                                                                           Sponsored Post

                                                                                                                                                                       Sponsored Post                                                              NA
Leaderboard                                728 X 90                  6,000                     1/3
                                                                                                                                                                       Top Banner in Push Mail                                                   468 X 60                    Leaderboard
MPU Banner                                300 X 250                  6,000                     1/3
(With video option available)
                                                                                                                                                                       Leaderboard in Push Mail & Landing Page                                   728 X 90
Large MPU Banner                          300 X 600                  10,000                    1/3
                                                                                                                                                     Large
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Billboard                                  970 X 90                  10,000                   100%                                                                                                                                                                           Landing Page

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                                                                     RATE
PREMIUM AD                         AD SIZE (W X H) PX                              SHARE OF VOICE
                                                                  (USD/MTH)                                                                                            Full Page                                             260 X 380                      12,300
                                                                                                                      Interstitial
Interstitial                              640 X 400                  12,000                   100%
                                                                                                                                                                       Double Page Spread                                    520 X 380                      22,100
Large Billboard                           970 X 250                  12,000                   100%

Skin                                     1690 X 1050                 12,000                   100%

                                                                                                                                                                       eDM to TTG Asia Database                                                      USD
                                                                                                                              TTG Asia e-Daily
                                                                                                                                                                                                                                                                            Leaderboard
                                                                                                                                                                       Per addressee with minimum spend
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TTG Asia e-Daily (Via Email)                                                                                                                                           Feature Video: Shared (Multiple Advertisers)                         From 5,000 per video

AD TYPE                                     AD SIZE (W X H) PX                  RATE (USD/WK)                                                                          Feature Video: Exclusive (Single Advertisers)                        From 10,000 per video

                                                                                        2,000                                                                          Contest Package                                                          From 12,500
Top Banner                                            468 X 60                  (5 business working days)
                                                                                                                                                                          Social Media Posts x 2
                                                                                                                                                                          Feature on TTG Asia E-daily
                                                                                        2,000
Leaderboard                                           728 X 90                                                                                                            Feature on TTG Asia Website
                                                                                (5 business working days)
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                                                                                                                              Leaderboard                                 eDM x 2

                                                                                                                                                                       Social Media Post - Static Visual                                     From 2,000 per post
                                                                                                                                                                          Facebook/Instagram/LinkedIn (Choose 1)
                                                                                                                                                                          Total Reach 200,000 - 5,000,000
SPONSORED POSTS
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USD 3,000 / month
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    Impressions on both ttgasia.com & TTG Asia e-Daily
                                                                                                                                               Post                       GIF/Instant Experience/Carousel (Choose 1)
                                                                                                                                                                          Total Reach 200,000 - 5,000,000
                                                                                                                                                                          Engagement Rate: Min. 10%
    Featured along fresh daily news, your carefully curated content captures
    impressions everyday, everywhere. With this highly flexible platform, you
                                                                                                                                            Sponsored
    can decide how you present your content: Press Release, Infographic, Video                                                                 Post
    or more.
INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
不只是震撼
菲律宾地处东南亚“珊瑚礁三角区”,拥有超过7000个魅力无限的热带海岛,
清澈温暖的海水、不尽其数的美丽珊瑚礁以及缤纷多样的水下动植物,使菲
律宾成为世界最佳潜水胜地!潜水员朋友们可以在菲律宾享受到极高的水下
能见度和宜人的水温。无论您是一个潜水初学者,中级潜水爱好者,还是经
验丰富的资深潜水员,在菲律宾都可以尽情探索迷人的海岸线和丰富多彩的
水下世界。除此之外,热情的菲律宾人民一定会让您感到宾至如归。菲律宾
人民是世界上最友好、幸福指数最高的民族,来到菲律宾您一定可以尽享难
忘的悠闲假期!

更多资讯,敬请访问 tourism.gov.ph | tpb.gov.ph   @tpbphl
INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
INTEGRATED SOLUTIONS - 2022 RATECARDS - TTG Asia
TTGMICE | Print & Digital                                                                                                                                              TTGMICE | Print
                                                                                                                                                                                                                                                                                                                     Full Page / Inside or
                                                                                                                                                                                                                                                                                                                     Outside Back Cover

 Editorial Calendar 2022                                                                                                                                                Rates And Specifications

DATE                     DESTINATION                   REPORT                                    BONUS CIRCULATION*                                                    ADVERTISING
                                                                                                                                                                       FULL COLOUR                                AD SIZE (W X H) MM                          USD
                         Japan                                                                   AIME +
JAN / FEB                Malaysia                      2022 Outlook                              IT&CM China and CTW China +
                                                                                                                                                                       Full Page                                         210 X 285                            14,500
                         Australia                                                               IBTM Asia Pacific +
                                                                                                                                                                                                                                                                                                                                                                           Half Page
                                                       TTG Asia + TTGmice Special Issue:                                                                               Half Page (Horizontal)                            180 X 130                            10,800                                                                                                      (Horizontal)
MAR / APR                                                                                        ITB China +
                                                       Cruises                                                                                                                                                                                                                                                                                                                                 PENANG SPECIAL

                                                                                                                                                                       Half Page (Vertical)                              88 X 263                             10,800
                                                                                                                                                                                                                                                                                                                                                                                                           The Habitat Penang                          Fort Cornwallis             Built by the British

                                                                                                                                                                                                                                                                                                                                     Unique                                                                Hill                                        East India Company in the late 18th century,
                                                                                                                                                                                                                                                                                                                                                                                                                     Hailed as the new star attrac-
                                                                                                                                                                                                                                                                                                                                                                                                                                                       Fort Cornwallis is a perfect setting for colonial
                                                                                                                                                                                                                                                                                                                                                                                                             tion of Penang, this ecotourism site
                                                                                                                                                                                                                                                                                                                                                                                                                                                       themed dinners and cocktail events. Corporate
                                                                                                                                                                                                                                                                                                                                                                                               features well-constructed trails and activities that
                                                                                                                                                                                                                                                                                                                                                                                                                                                       groups can erect their company’s name and

                                                                                                                                                                                                                                                                                                                                     finds
                                                                                                                                                                                                                                                                                                                                                                                               are surrounded by a lush landscape.
                                                                                                                                                                                                                                                                                                                                                                                                                                                       logo on a boat and anchor it at the sea close
                                                                                                                                                                                                                                                                                                                                                                                                  The Habitat Penang Hill is perfect as a pre/
                                                                                                                                                                                                                                                                                                                                                                                                                                                       by. For banquets, the venue can accommodate
                                                                                                                                                                                                                                                                                                                                                                                               post tour option for groups attending conferences
                                                                                                                                                                                                                                                                                                                                                                                                                                                       139 tables.
                                                                                                                                                                                                                                                                                                                                                                                               and meetings in town, as it is only a 20-minute
                                                                                                                                                                                                                                                                                                                                                                                                                                                       info@pceb.my
                                                                                                                                                                                                                                                                                                                                                                                               drive from George Town to Bukit Bendera station
                                                                                                                                                                                                                                                                                                                                     Penang has no shortage of                                 where visitors will then take a five- to eight-min-

                                                                                                                                                                                                                                                                                                                                     interesting attractions that
                                                                                                                                                                                                                                                                                                                                                                                               ute funicular train ride.                               Leong San Tong Khoo

                         Philippines
                                                                                                                                                                                                                                                                                                                                                                                                  The Habitat Canopy Walk and the Treetop
                                                                                                                                                                                                                                                                                                                                                                                                                                                       Kongsi       Known among the locals simply
                                                                                                                                                                                                                                                                                                                                     make wonderful unique                                     Walk offer spectacular views, and provide event
                                                                                                                                                                                                                                                                                                                                                                                               delegates a welcome escape from the concrete            as Khoo Kongsi, the elaborate building belongs
                                                                                                                                                                                                                                                                                                                                                                                                                                                       to the Khoo clan, one of the most distinctive
                                                                                                                                                                                                                                                                                                                                     event venues                                              jungle.
                                                                                                                                                                                                                                                                                                                                                                                                  The new Canopy Discovery Tour also makes             Chinese clan associations in Malaysia whose

MAY / JUN                                                                                        ILTM Asia Pacifc +
                                                                                                                                                                                                                                                                                                                                                                                                                                                       lineage can be traced back 650 years.

                                                       Convention Centres
                                                                                                                                                                                                                                                                                                                                                                                               a great teambuilding activity, where participants
                                                                                                                                                                                                                                                                                                                                                                                               get to conquer low and high ropes and climb                Khoo Kongsi welcomes private event hire,
                                                                                                                                                                                                                                                                                                                                                                                               trees.                                                  and its enclave can comfortably host dinners

                                                                                                                                                                       Double Page Spread                                420 X 285                            25,100
                                                                                                                                                                                                                                                                                                                                                                                                  Beyond the fun activities, the Habitat Penang        for up to 150 people. Enhance the experience
                                                                                                                                                                                                                                                                                                                                                                                               Hill is a treasured place for visitors to learn and     with unique cultural dance performances on
                                                                                                                                                                                                                                                                                                                                                                                                                                                       one of the oldest stages in South-east Asia.

                         Taiwan
                                                                                                                                                                                                                                                                                                                                                                                               appreciate the local flora and fauna. Guided na-
                                                                                                                                                                                                                                                                                                                                                                                               ture tours are conducted by experienced guides          info@khookongsi.com.my
                                                                                                                                                                                                                                                                                                                                                                                               every 30 minutes.
                                                                                                                                                                                                                                                                                                                                                                                                  It is also worth noting that pathways and
                                                                                                                                                                                                                                                                                                                                                                                               buildings at The Habitat Penang Hill have been
                                                                                                                                                                                                                                                                                                                                                                                                                                                       Level 2 @ Wisma Yeap
                                                                                                                                                                                                                                                                                                                                                                                               designed to make them accessible for people             Chor Ee         This venue boasts a collection
                                                                                                                                                                                                                                                                                                                                                                                               who are mobility impaired, ensuring an attrac-          of event spaces spanning 929m2, making it
                                                                                                                                                                                                                                                                                                                                                                                               tion that welcomes one and all.                         one of the largest heritage colonial spaces in
                                                                                                                                                                                                                                                                                                                                                                                               thehabitat.my                                           Penang that is dedicated for business events.
                                                                                                                                                                                                                                                                                                                                                                               Suffolk House   info@thehabitat.my                                      Level 2 has two large event rooms that can

                                                                                                 Malaysia Business Events Week +
                         Macao
JUL / AUG                                              Event F&B                                 PATA Travel Mart +
                         Singapore
                                                                                                 IT&CM Asia and CTW Asia-Pacific +                                     PREMIUM
                         Hong Kong                                                                                                                                     FULL COLOUR                                AD SIZE (W X H) MM                          USD
SEP / OCT                Indonesia                     Hotels & Resorts                                                                                                                                                                                                                                                                                                        Half Page
                         Thailand                                                                                                                                      Outside Back Cover                                210 X 285                            17,300                                                                                                           (Vertical)
                                                                                                                                                                                                                                                                                                                       Marketplace
                                                                                                                                                                                                                                                                                                                                                                                                                           Events on
                         Indonesia                                                                                                                                     Inside Front / Back Cover                         210 X 285                            15,700                                                                                                                                                       the high seas
OCT                                                    Teambuilding                                                                                                                                                                                                                                                                                                                                                         Still resistant to the idea of taking your
                                                                                                                                                                                                                                                                                                                                                                                                                            next corporate incentive, meeting or

                         Thailand
                                                                                                                                                                                                                                                                                                                                                                                                                            conference onboard a cruise ship? We lay
                                                                                                                                                                                                                                                                                                                                                                                                                            out the benefits planners and delegates
                                                                                                                                                                                                                                                                                                                                                                                                                            can gain from events on the high seas,
                                                                                                                                                                                                                                                                                                                                                        We                                                                  the latest unique venues and experiences
                                                                                                                                                                                                                                                                                                                                                       love                                                                 available on some of Asia’s best cruise
                                                                                                                                                                                                                                                                                                                                                                                                                            ships, and a handful of tips that will help

                                                                                                                                                                                                                                                                                                                       It’s a Hilton
                                                                                                                                                                                                                                                                                                                                                                                                                            corporate groups make the most of their
                                                                                                                                                                                                                                                                                                                                                                                                                            time onboard
                                                                                                                                                                                                                                                                                                                       The newest hotel to emerge on the rocky coastline of Gijang,
                                                                                                                                                                                                                                                                                                                       Busan in South Korea is a luxury property that welcomes guests
                                                                                                                                                                                                                                                                                                                       through a visually stunning ‘cave’ with wavy, symmetrical struc-

                                                                                                 BE@Penang +
                                                                                                                                                                                                                                                                                                                       tures for its walls and ceiling that is almost devoid of furniture.
                                                                                                                                                                                                                                                                                                                       Guests ascend 10 floors to the main lobby, a cavernous space
                                                                                                                                                                                                                                                                                                                       that appears one with the ocean in front.
                                                                                                                                                                                                                                                                                                                          The property’s interior continues to impress at the McQueen’s
                                                                                                                                                                                                                                                                                                                       Bar and private terrace, Eternal Journey library, guestrooms as
                                                                                                                                                                                                                                                                                                                       well as function rooms. Its grand ballroom, rightly named Cruise
                                                                                                                                                                                                                                                                                                                       Grand Ballroom, evokes the vibe of a cruise ship with floor-to-
                                                                                                                                                                                                                                                                                                                       ceiling windows all around, bringing ocean views right in.
                                                                                                                                                                                                                                                                                                                          This achingly chic and Instagrammable hotel is Hilton Busan,
                                                                                                                                                                                                                                                                                                                       which breaks the mould that casts the usual serious and ‘busi-

                                                       TTG Asia + TTGmice Special Issue:         IBTM World +
                                                                                                                                                                                                                                                                                                                       nessy’ Hilton hotels we have all come to know of.
                                                                                                                                                                                                                                                                                                                          It is of little surprise that the beautiful hotel has become the

                                                                                                                                                                       CREATIVE BUYS
                                                                                                                                                                                                                                                                                                                       darling of luxury brand events, having hosted exclusive parties
                                                                                                                                                                                                                                                                                                                       thrown by BMW, Jaguar, Dior, and Hermes since its opening in
                                                                                                                                                                                                                                                                                                                       July 2017.

NOV / DEC                TBC                                                                                                                                                                                                                                                                                           Step into a borderless world

                                                       TBC                                       ICCA APAC Summit +
                                                                                                                                                                                                                                                                                                                       A revolutionary, state-of-the-art space that fuses art and technology has
                                                                                                                                                                                                                                                                                                                       opened its doors in Odaiba, Tokyo, aimed at boosting cultural interac-
                                                                                                                                                                                                                                                                                                                       tions and the city’s magnetism in the lead up to the 2020 Olympics and
                                                                                                                                                                                                                                                                                                                       beyond.
                                                                                                                                                                                                                                                                                                                          Launched by Mori Building, an urban landscape developer, and team-
                                                                                                                                                                                                                                                                                                                       Lab, a digital art collective, Mori Building Digital Art Museum: teamLab
                                                                                                                                                                                                                                                                                                                       Borderless promises a new, fluid world where each of its 50 artworks
                                                                                                                                                                                                                                                                                                                                                            change and intermingle. To do this, the
                                                                                                                                                                                                                                                                                                                                                            10,000m2 complex uses 520 comput-

                                                                                                 IMEX America +
                                                                                                                                                                                                                                                                                                                                                            ers and 470 projectors in an open-plan
                                                                                                                                                                                                                                                                                                                                                            layout.
                                                                                                                                                                                                                                                                                                                                                                In this borderless world, visitors

                                                                                                                                                                       FULL COLOUR                                AD SIZE (W X H) MM                          USD
                                                                                                                                                                                                                                                                                                                                                            can not only see art but also enter,
                                                                                                                                                                                                                                                                                                                                                            travel through and engage with it. It is
                                                                                                                                                                                                                                                                                                                                                            also home to En Tea House, which will
                                                                                                                                                                                                                                                                                                                                                            serve artisan green tea.
                                                                                                                                                                                                                                                                                                                                                                The museum is expected to appeal
                                                                                                                                                                                                                                                                                                                                                            to corporate groups interested in
                                                                                                                                                                                                                                                                                                                                                            product launches and incentive tours.
                                                                                                                                                                                                                                                                                                                                                            It recently opened in June and its
                                                                                                                                                                                                                                                                                                                                                            corporate packages are slated from
                                                                                                                                                                                                                                                                                                                                                            September. – Kathryn Wortley

                                                                                                                          Editorial calendar is subject to change      Belly Band
                                                                                                                                                                                                                         440 X 80                             30,700
                                                                                                                                                                       Based on 157gsm Art Paper
                                               * Bonus circulation (print/digital) is dependant on how the event will be organised, e.g. virtual, physical or hybrid                                                                                                                                                                                                Quarter Page
                                            Depending on how events are organised along with the pandemic situation, issues may be converted to digital only.          4PP Cover Wrap                              210 X 285 (when close)                                                                             Creative delivery
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           TTGmice July 2018 • 11

                                                                                                                                                                                                                                                                                                                                                                                                                          CWT is pushing for this strategic approach with its corporate

                                                                                                                                                                                                                                                              67,300
                                                                                                                                                                                                                                                                                                                      In hopes of leaving participants with a memorable and lasting                                    clients, determined to “look at a client’s entire calendar of events
                                                                                                                                                                                                                                                                                                                      impression, corporate meetings are getting more creative in the                                  as early as possible, and get involved in the planning just from the
                                                                                                                                                                                                                                                                                                                      way they engage the audience, communicate their key messages                                     start”.
                                                                                                                                                                                                                                                                                                                      and achieve their goals.                                                                            “By doing so, one of the things we could do is putting in an in -

                                                                                                                                                                       Based on 157gsm Art Paper
                                                                                                                                                                                                                                                                                                                         Drawing an example around annual general meetings (AGMs),                                     novation right at the beginning that will help the client save money,

                                                                                                                                                                                                                   420 X 285 (when open)
                                                                                                                                                                                                                                                                                                                      Lay said these once rigid events are shaking off their top-down                                  collect useful data and better engage attendees. To achieve this,
                                                                                                                                                                                                                                                                                                                      approach and are becoming more “sensorial”.                                                      CWT forges a very close relationship with various departments
                                                                                                                                                                                                                                                                                                                         “Traditionally at these meetings, someone at the top will tell                                of the client’s company, such as marketing and operations,” he
                                                                                                                                                                                                                                                                                                                                                                                                                       elaborated.

                                                                              + Pending event organisation confirmed dates and status (physical/virtual/hybrid)
                                                                                                                                                                                                                                                                                                                      the audience what’s happening and what will happen next for
                                                                                                                                                                                                                                                                                                                      the company. But in recent years, AGMs are kicking off with a big                                   The heightened interest in deeper engagement has also prompted
                                                                                                                                                                                                                                                                                                                      ra-ra. Videos are used (as part of presentations), and mechanisms                                MindMeeting and Taiwan-based Asia Concentrate Corporation
                                                                                                                                                                                                                                                                                                                      are employed to track audience reaction, and that data helps plan-                               (ACC) to enter a 50-50 joint venture to birth Orange Gibbon, a
                                                                                                                                                                                                                                                                                                                      ners analyse which part of the event was most engaging and had                                   company specialising in meeting design services. The founders
                                                                                                                                                                                                                                                                                                                      the highest level of activation.                                                                 hope that Orange Gibbon would create a more productive output
                                                                                                                                                                                                                                                                                                                         “So now, planners have data to help them know when to tune                                    for meetings delivered by ACC in Asia by adopting MindMeeting’s
                                                                                                                                                                                                                                                                                                                      up and reengage people, perhaps at the six-minute mark when                                      Meeting Design solution.
                                                                                                                                                                                                                                                                                                                      people’s attention starts to waver.”                                                                To expedite the evolution of meetings design in Asia, de Groot
                                                                                                                                                                                                                                                                                                                         Lay also suggested that corporate meetings are becoming more                                  said Orange Gibbon would “provide formats that structure the
                                                                                                                                                                                                                                                                                                                      creative because communication technology has made it easier                                     large-scale input and dynamic alternatives for information process-
                                                                                                                                                                                                                                                                                                                      for planners to “see or hear how an event held 10,000 miles away                                 ing” and “connect meetings to strategic goals and use the wisdom
                                                                                                                                                                                                                                                                                                                      was done, and to take something innovative from it to be incorpo -                               of crowds to achieve those goals”.
                                                                                                                                                                                                                                                                                                                      rated into their own event here”.                                                                   At press time in May, Orange Gibbon is finalising plans for a
                                                                                                                                                                                                                                                                                                                         Daniel Chua, founder and chief executive of Singapore-based                                   Meeting Design Week, an event for planners who would like to im -
                                                                                                                                                                                                                                                                                                                      conference management agency, Aonia, said some corporate                                         prove their  meetings but are afraid of chaos. It aims to show attend-
                                                                                                                                                                                                                                                                                                                                                                                                                                TTG Asia_180x114_EN_op.pdf 1 10/10/2017 下午3:08
                                                                                                                                                                                                                                                                                                                      meetings have become more creative because of “an internal                                       ees how meeting design can create effective meeting programmes.
                                                                                                                                                                                                                                                                                                                      demand to keep things fresh and alive”.
                                                                                                                                                                                                                                                                                                                         Most corporate meetings designed and executed by Aonia are
                                                                                                                                                                                                                                                                                                                      aimed at top-level personnel. These meetings are adopting more
                                                                                                                                                                                                                                                                                                                      multimedia in content delivery and offering more interactive op -
                                                                                                                                                                                                                                                                                                                      portunities between participants.
                                                                                                                                                                                                                                                                                                                         “As the cost of event technology usage continues to drop over
                                                                                                                                                                                                                                                                                                                      the years, we can expect even greater adoption,” said Chua.
                                                                                                                                                                                                                                                                                                                         In terms of venue setup though, Chua’s clients have kept to the
                                                                                                                                                                                                                                                                                                                      familiar classroom layout even though new and unique ideas are
                                                                                                                                                                                                                                                                                                                      encouraged.
                                                                                                                                                                                                                                                                                                                         “Formats have not changed much, and if it did, I’d think it was
                                                                                                                                                                                                                                                                                                                      because of interesting event possibilities offered by venues which
                                                                                                                                                                                                                                                                                                                      give clients impetus to try out new content delivery,” he added.

                                                                                                                                                                       INSERT                                                    ADVERTORIALS
                                                                                                                                                                                                                                                                                                                      Impact on suppliers
                                                                                                                                                                                                                                                                                                                      Naturally, the pursuit of deeper audience engagement has
                                                                                                                                                                                                                                                                                                                      changed the way corporate clients regard their meetings and

TTGASSOCIATIONS
                                                                                                                                                                                                                                                                                                                      events agents and venue suppliers.
                                                                                                                                                                                                                                                                                                                         “The traditional role of a meetings and events agent is chang-
                                                                                                                                                                                                                                                                                                                      ing. Agents were more reactive – clients tell them what to do
                                                                                                                                                                                                                                                                                                                      and they fulfil those orders. As the meetings and events industry
                                                                                                                                                                                                                                                                                                                      advances, agents must play a more consultative role and propose
                                                                                                                                                                                                                                                                                                                      unique, valuable ideas to clients,” Lay said. “And clients expect
                                                                                                                                                                                                                                                                                                                      this of us, demanding that value proposition we can provide as
                                                                                                                                                                                                                                                                                                                      their event partner.
                                                                                                                                                                                                                                                                                                                         Ramesh Daryanani, vice president, global sales, Asia Pacific
                                                                                                                                                                                                                                                                                                                      (excluding Greater China), Marriott International, agrees that
                                                                                                                                                                                                                                                                                                                      hotels must, too, play the role of an event partner.
                                                                                                                                                                                                                                                                                                                         Ramesh said: “Meeting planners have evolved from simply
                                                                                                                                                                                                                                                                                                                      telling hotels, ‘OK, I want a meeting room from nine to five and
                                                                                                                                                                                                                                                                                                                      some tea and coffee’, to being very specific about what they want
                                                                                                                                                                                                                                                                                                                      participants to experience and to take away with them at the end
                                                                                                                                                                                                                                                                                                                      of the event, and what the hotel can do to help make that hap-

                                                                                                                                                                       FULL COLOUR                 USD                              FULL COLOUR               USD
                                                                                                                                                                                                                                                                                                                      pen.”
                                                                                                                                                                                                                                                                                                                         Lay also emphasised the need for companies to approach meet      -
                                                                                                                                                                                                                                                                                                                      ings and events strategically in order to fulfil the need for deeper
                                                                                                                                                                                                                                                                                                                      engagement. By looking at a company’s full calendar of events for
                                                                                                                                                                                                                                                                                                                      the year, instead of a single event each time, the internal planner
                                                                                                                                                                                                                                                                                                                      can ensure a consistent approach to audience engagement and
                                                                                                                                                                                                                                                                                                                      communications, as well as see where the opportunities for cost
                                                                                                                                                                                                                                                                                                                      savings and consolidated spend lie.

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                                                                                                                                                                                                                                                                                                                                                       November 2018                                                                                                            A new look at Taiwan

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