Institutional Presentation - July/18 - MZ Group
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Agenda Ser Educacional profile 1 Brazilian higher education market and Ser Educacional social vision 2 Ser’s growth paths 3 Operational and financial results 4 Action plan 2018 5 Attachment 6
Ser Educacional Profile Distribution of the student base (‘000) and regional brands as of 1Q18 Leader in the higher education market in the North and Northeast regions, areas that 1 present the highest growth rates of the sector in Brazil Region North Region Northeast Students* 31 Students* 102 Complete portfolio of courses in the segments of on campus and distance learning % total 21% % total 68% 2 (DL), offered through regional brands and high capillarity Highly visible paths for growth: selected acquisitions, new on-campus units and DL 3 expansion DNA of innovation and social engagement, recognized by the market and local 4 Social engagement DNA recognized by the market and local communities communities Superior value proposition for the student based on teaching quality, advanced 5 infrastructure and labor market recognition Region SE/MW/S 1T18 Students* 18 Students 160 Company with controlling shareholder (53% of capital), with a solid execution history, % total 12% On campus graduation* 152 6 standardization of processes and gain in operational efficiency On campus units 60 DL units 190 Net Revenue # of enrollment Adjusted EBITDA(1) (R$ million) (‘000) (R$ million) 354 331 1,231 298 1,125 148 152 248 1,032 141 128 705 99 154 547 2013 2014 2015 2016 2017 2013 2014 2015 2016 2017 2013 2014 2015 2016 2017 Source: Company. Note:(1) Adjusted EBITDA as reported by the company. * Student on campus graduation and distance learning 4
15 years of consistent development blending organic growth alternatives and acquisitions 2003-2007 2008-2013 2014-2018 Local Player Reginal Player National Player ◼ 2003 – 2007: creation of the first on campus units ◼ Cartesian Capital Group investment ◼ Acquisition of UNAMA (PA), UNG (SP) e University Center in Rio de Janeiro (RJ) and accreditation in Belo Horizonte ▪ UNINASSAU do Recife (PE) ◼ Presence in all northeastern state capitals (MG), Fortaleza (CE), Olinda (PE), Parnamirim (RN) e São through organic growth and acquisitions ▪ UNINASSAU João Pessoa (PB) Lourenço da Mata (PE) Mainl Developments ◼ Presence in the largest cities in the North ▪ UNINASSAU Campina Grande (PB) ◼ 37 new accreditation of on campus units through acquisitions: Belém and Manaus ▪ UNINABUCO Paulista (PE) ◼ Launch of 190 DL centers throughout Brazil ◼ IPO on the B3 Novo Mercado (regulatory march from jul./17) ◼ UNIVERITAS brand released for operations in Southeast , South and Mid-West. ◼ Capital increase R$393mm in Nov/17 Student Base Evolution (‘000) 152 160 141 148 129 99 57 33 41 23 25 0.5 8.4 13 2003 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 1T18
Consistent results since IPO @ IPO (2Q13) Today (1Q18) Focus on North and Focus on Regions National Northeast regions regional brands # of students 76 K 160 K ~2x more # of on campus units in 23 units 60 units ~3x more operation 400 in operation until # DL centers zero 190 centers 2019 Net revenue LTM1 R$ 368 mm R$ 1.240 mm ~3x more EBITDA LTM1 R$ 126 mm R$ 297 mm ~3x more EBITDA UTM1 / Student R$ 1.650/year R$ 1.860/year Efficiency gain Consistent value generation since IPO 6 1 LTM: Last twelve months
Relevant addressable market that generates value to students Addressable market analysis Higher education proves to be valuable to the student Brazilian Addressable Market analysis (in mm habitants) - 2016 Average compensation Unemployed by educational level by education level ~ 35 R$/Month, 2Q16, 25-34 years Undergraduate Levers to penetrate the 6.2% addressable market Basic 1.Interiorization of on campus No education Education High- 20.3% School High School 2.DL and hybrid learning expansion 25.5% 8 8 3.Private / Public financing Undergrad 20% uate 0 1 2 3 Basic 34.0% Student base of the 18-39 years sector completed high school Source: IBGE/PNAD and JP Morgan Source: IBGE Fev/18 Source: IBGE, INEP e Ser Educacional estimates Challenging economic scenario over the last years Market Share top 10 CAGR Student base per High School x Brazilian unemployment Year-over-year GDP growth players region (2011 – 2016) Undergraduation (million of habitants) (total of 2,4 k players) Graduations (million of students) 12 12 5% 46% 5% Undergraduate 9 3.0% High -School 2.0 36% 4% 1.9% 1.0% 3% 1.8 3% 3% 7 0.5% 6 6 1.2 1.1 -3.5% -3.5% 2011 2016 N S BR NE SE MW 2012 2013 2014 2015 2016 2017 2012 2013 2014 2015 2016 2017 2 0 11 2016 Source: INEP/Santander Source: INEP / Ser Educacional Source: INEP Source: IBGE Source: IBGE
Ser Educacional has created a virtuous cycle of generating social value in the cities since its foundation Virtuous cycle of generating value through social activities Highly recognized regional brands Brand recognition1 Spontaneous media generation UNINASSAU: most recognized News generated by spontaneous brand of higher education in media2 (‘000) Initiatives Students and the Northeast region (may/18) portfolio: Teachers engaged ▪ Workability and benefits in the 1 Belém Teresina 2 ▪ Environment cities ▪ Health 18.4 ▪ Social Fortaleza 2 13.8 ▪ Sport Natal 4 ▪ Education João 2 2016 2017 Pessoa Recife 1 ◼ Frequently present in the most relevant North communication vehicles in each market Northeast Maceió 2 ◼ Spontaneous and positive exposure of Southeast the brand in diversified segments of society Greater recognition Spontaneous media 1 Guarulhos of the brands generation International case study ◼ International case study on efficiency in the generation of education at affordable prices, with financial returns and education as a tool for social mobility ◼ Publication: October 2017 (click on the logo to download) 1 Research and brand recognition by city are according to the Company’s internal research, while research related to the Northeast region was a partnership between Troiano Branding and O Estado de São Paulo newspaper published in May 2018 2 Number of online and printed publications, measure disregards radio and TV . 9
Diversified portfolio of activities ensures the systematic movement of the virtuous cycle of generating social value Social projects Environment Over 20 social projects spreading out knowledge, promoting social dialogue and inclusion +4,000 wild animals Highlights projects rescued in 10 years ▪ Productive Mothers ▪ Social Cirque ZooUNAMA works on the ▪ Beach without barriers recovery of animals and the ▪ Bike without barriers reinsertion of the species in the ▪ College in community Amazon Forest ▪ Bullying: finalist campaign in Cannes (click here to watch video) Source: Ser Educacional Healthcare Sports 83,000 healthcare 52 42 42 assistances in 2017 40 37 Students under supervision work in pro bono healthcare programs in various fields: 504 360 368 362 423 ▪ Medical Care ▪ Physiotherapy ▪ Dentistry ▪ Phonoaudiology ▪ Nutrition ▪ Nursing ▪ Psychology 2013 2014 2015 2016 2017 Sponsored students Titles achieved Source: Ser Educacional Source: Ser Educacional 10
Higher education treated as a social mobility tool Workability: supporting income generation Education: quality of education for all Career Center Services Career Portal Unique educational methodology with integrated curricular matrix that allows a comparison of performance between units through the collegiate test Academic PDCA Development Partnerships with ▪ Pedagogical project ▪ Pedagogical companies ▪ Curricular Matrix support ▪ Teaching plans ▪ Electronic ▪ ISO9001 P D diary Training of Academic ▪ Ratting teachers performance per Advertisement of unit ▪ Leveling ▪ Academic vacancies course audit Selective processes ▪ Workshop A C ▪ Collegiate for partner test Jobs Offered Partner Companies ▪ Action plan ▪ Check list Pedagogical Wheel of companies week masters 26.1 Actions for 9.1 graduates Focus on students and society development: +20 multidisciplinary congresses per year and free summer courses at the Company's main campuses Professional 8.1 2.4 counseling research 2016 2017 2016 2017 Shows employability ◼ 100% of the courses have the entrepreneurship Vacancy portal chair and career blog ◼ +4 thousand assistance per year in legal practice centers Career plan and CV writing advice ◼ Startups Incubator
Ser’s growth avenues
Well-defined growth paths focused on generating sustainable value for shareholders Growth paths/ Strategic rational 1 On campus 2 Distance Learning 3 Acquisitions ▪ Ramp-up of 14 units ▪ New DL regulation as of July/17 ▪ Focus on traditional institutions with a strong and recognized ▪ +5 new units in 2019 ▪ 190 DL centers opened in the last brands Geographic expansion 12 months ▪ Preference for universities, ▪ Aprox +10 units / year from 2020 university centers with portfolio of ▪ 400 operating DL centers up to courses in healthcare and 4Q19 engineering ▪ Regional expansion through new ▪ New units in cities with less then ▪ Extensive portfolio of courses in the on campus units and DL 200 thousand habitants and micro 100% online model Capillarity expansion regions with 400 thousand ▪ Network of own centers and partner inhabitants ▪ Extraction of commercial centers synergies ▪ Curricular Matrix and Shared ▪ Solid cash position ▪ New Platform and state-of-art Services Center 100% integrated ▪ Positive track record in integration technology Competitive advantages in all brands of recent acquisitions ▪ New entrant with recognized ▪ Regional brands recognized by ▪ "Plug and play" backoffice and regional brands professional market academic model Strategic Objective : Be dominant in the Northeast and North regions and relevant in other regions of the country 13
Ser's business model is designed to offer a superior value proposition to students / Location Professional placement / Infrastructure Academic quality Career development ◼ Location is a key factor influencing the ◼ Facilities designed to provide the best ◼ The best academic quality consistent ◼ Frequent analysis of courses offered to choice of a higher education course student experience possible with the need and perceived value of meet the demand of the labor market the student ◼ Extracurricular activities designed to ◼ Units strategically located close to ◼ Facilities recognized by MEC and local ◼ UNAMA: The best Private facilitate the access of graduates to the students' work and public transportation communities University in the North in best available jobs hubs 2016 and 2017 ◼ Core of employability and careers ◼ 1st Company listed to hold 2 Maximum University Centers with CI(3) 5 5 (UNINASSAU Recife and Concept UNIVERITAS Rio de Janeiro) Quality metric(2016) CPC(1) IGC(2) Strong portfolio of brands anchored in an unbeatable value proposition for the student Note: (1) Program-level, performed by Ministry of education (MEC). (2) Unit-based assessment, performed by MEC to evaluate quality of the programs offered. (3) Institutional Concept, used to evaluate the quality of the institution's facilities, faculty and teaching program. 14
Regional and targeted brands for specific market segments Market segments Regions of operation Brand positioning Premium / Balanced North Northeast Education that shapes winners High academic level, usually focusing on Elite specific areas Premium / Elite Academic highlight, recognition in different Tradition in forming the best Premium areas and high average ticket Mass / Balanced Institutions with intermediate Balance recognition and ticket Mid-west Education for social mobility Institutions with aggressive Southeast price and discount policies. Balanced / Premium Mass Students searching for the lowest price South Education transforms the future 15
Focus on standardization, monitoring and control of processes that lead to greater scalability and profitability Student attraction ▪ Business Intelligence for recruitment ▪ Pricing (student discounts / financing) 1 ▪ Social marketing ▪ New courses, units and products (DL 100% online and hybrid) Student retention ▪ Ser Retention System (SRS): statistical analysis of big data to predict and prevent student evasion 2 ▪ Customer service mentality: aims at the maximum satisfaction of the students Academic Results ▪ Ser’s Academic Management System (SIGAS): backbone for academic quality assurance: 3 academic audit, benchmarking, evaluation, etc. ▪ ISO 9001certificate 4 Operational efficiency ▪ Shared Services Center (CSC): centralization of key financial and administrative processes, allowing greater profitability and quality control ▪ Student Relationship Center (CRA): academic and interface processes with students conducted digitally, allowing cost reduction 5 Financial results ▪ Consistent track record of generating return to shareholders ▪ Focus on generating long-term results 16
Organic growth plan status Organic on campus growth Units opened in the last Units in operation Accreditation status of new units 12 months per region Accreditation status obtained Total MW 60 60 6% New accreditations in operation 17 SE 46 13% Accreditation obtained in operationalization 20 42 31 Total accreditations obtained since the IPO 37 24 Accreditations in progress in the MEC 8 N NE 19% Total expansion Plan Accreditation 45 62% ▪ New regulation of autonomy for universities, colleges and 2013 2014 2015 2016 2017 1Q18 universities Organic distance learning growth DL centers in operation DL centers opened in the last 12 Status of DL accredited University Centers months per region 190 Authorized MW Units CI DL* poles/year 7% 119 UNINASSAU Recife 4 150 NE SE UNINASSAU Maceió 4 150 41% 28% UNIVERITAS/UNG Guarulhos 5 250 9 9 15 UNAMA Belém 5 250 0 S Total DL centers authorized per year 800 2013 2014 2015 2016 2017 1Q18 N 8% 16% *CI = Institutional concept
Distance learning platform fully prepared to support the growth plan Integration of all distance learning support activities Premium DL platform into a single location Additional marginal investments to support platform Active teaching methodologies, reverse growth classroom and broadcast live lessons Consolidating content production, maximizing cost Ability to quickly integrate future acquisitions efficiency with reduced additional investments DL platform with the most modern pedagogic techniques and cutting-edge teaching technology Enhanced reality Safe Assign System Artificial intelligence ▪ Introduction of SOFIA (artificial Intelligence software) in the course of entrepreneurship in 2018 ▪ Answer questions about academic content 24hx7 ▪ Comparison of grades between students and automatic suggestion of contents for learning improvement Free Office 365 for students and teachers Download app: Sagah Avaliação Nutricional 18
Ser’s Digital Project: engaging digital transformation objectives aiming long- term value creation Partnership with Accenture to improve the students' learning experience in all 4 dimensions approach stages of the learning process and contact with the Company's teaching institutions 24 moths STUDENTS, TEACHERS AND Mapping and Drawing of the Implementation Digital journey 11 EMPLOYEES diagnosis future Plan implementation EXPERIENCE INNOVATION 1 3 Technological solutions construction that support the new digital reality Improvement of students experience, employees and teachers 21 ORGANIZATIONAL TECHNOLOGY 41 CULTURE Adapting existing digital culture IMPACT Remodeling the corporate innovation environment Adjustment of technologies and IT model 19
Significant growth through acquisitions Value Students Current focus on acquisitions Year City Region R$ MM ('000) 2007 Campina Grande (PB) NE 2.3 - Recognized Students base in heath Universities or 2008 Maceió (AL) NE 10.0 1.0 University regional brands and engineer courses Centers 2008 Natal (RN) NE 5.0 0.7 2011 Belém (PA) N 2.0 0.1 Positive quality Strategic geographical double turnaround concepts location potential 2012 Aracaju (SE) NE 1.0 - Case Study UNAMA Double Turnaround Case 2013 Teresina e Parnaíba (PI) NE 29.8 3.7 ▪ Expansion of student base and net revenue 2014 Belém e Santarém (PA) N 151.0 12.6 ▪ EBITDA margin growth ▪ Use of the regional brand for new Macapá Boa units and DL expansion 2015 Guarulhos (SP) N 199.0 18.3 Vista Belém Net revenue R$MM Santarém 2015 Rio de Janeiro (RJ) SE 10.0 - Marabá 210.2 Porto 2015 Parnamirim (RN) e Fortaleza (CE) NE 6.0 0.4 Rio Velho 109.3 Branco Palmas UNAMA- units accredited after the 2016 Belo Horizonte (MG) SE 0.2 0 acquisition 2014 2017 20
Operational and financial results
Student base evolution Total student base ('000) Undergraduate student base ('000) Total FIES 131 134 136 124 160 101 152 70 148 141 128 2013 2014 2015 2016 2017 1Q18 DL student base (Graduation and Post Graduation) ('000) 18 99 11 7 2 3 40% 40% 0 38% 37% 2013 2014 2015 2016 2017 1Q18 32% 28% Vocational and post-graduation student base 29 25 13 9 7 6 2013 2014 2015 2016 2017 1Q18 2013 2014 2015 2016 2017 1Q18
Financial performance Net revenue (R$MM) Adjusted EBITDA (R$MM) Adjusted Net Income(R$ MM) e Adjusted EBITDA Margin(%) e Net Margin Adjusted(%) 1,231 1,125 1,032 705 354 331 298 248 248 220 217 457 197 309 317 154 36% 119 112 24% 34% 35% 83 32% 78 63 26% 27% 31% 26% 27% 22% 20% 19% 18% 2013 2014 2015 2016 2017 1Q17 1Q18 2013 2014 2015 2016 2017 1Q17 1Q18 2013 2014 2015 2016 2017 1Q17 1Q18 23
Net debt, cash position and capital expenditures Cash and equivalentes (R$MM) e Net Cash (debt)(R$MM) e CAPEX ex-acquisitions (R$MM) e % net revenue (LTM) in cash Net Cash (debt) / EBITDA CAPEX / Net revenue (%) 0.1 0.9 0.3 74% 69% -1.1 -1.4 -1.4 66% 161 36% 27% 19% 452 427 110 102 99 174 81 912 -37 857 -118 -280 22% 23% 400 26 301 283 10% 9% 8% 7% 137 2013 2014 2015 2016 2017 1Q18 2013 2014 2015 2016 2017 1Q18 2013 2014 2015 2016 2017 1Q18
Action plan 2018
Key factors that have impacted recent performance and subsidize the resumption of the original long-term growth plan Strong growth in new accreditations in the last 18 months 1 - 29 new on campus units - Authorization to start operations up to 800 DL centers per year Acceleration of the expansion plan as of 2017 2 - Discretionary increase in the structure of expenses and costs in order to accelerate the growth provided by the accreditations obtained Challenging market environment in 2018 3 - Reduction of the number of vacancies filled by FIES - Resumption of the economy at a slower pace than expected in the regions where the Company operates Focus on the original long-term plan - Reordering the opening of new units per year and reaching 400 DL centers by 2019-2020 4 - Focus on our cost and expense control DNA - Keep the Company prepared to adjust the growth pace according to market development 13
Roadmap for implementing the 2018 action plan Phase 1 Phase 2 Phase 3 Structure Adjustment Operational Baseline Reorder Growth ▪ Optimization of the administrative structure ▪ Reassessment of all existing courses and Step 1 aiming to adjust the necessary structure in units to adapt costs and expenses to the ▪ Unification of the NABUCO and NASSAU relation to the current student base Company's operating standards: brands in state capitals in Northeast region outside the metropolitan region of Recife ▪ Utilization of short-term operational - Optimization of physical and ▪ Reordering of the opening certain accredited performance improvement opportunities administrative structures units that requires better course mix (healthcare and engineering courses) before - Maximization of teaching and launching administrative staff - Optimization of classes in the current Step 2 curricula ▪ Further review and analysis in selected - Focus on continuous improvement of markets academic quality ▪ Reorder the new openings pipeline of already accredited units Concluded in April/18 To be concluded in June/18 Step 1: April/18 Step 2: August/18 14
Current status of the 2018 action plan Opportunity to reduce costs and expenses phases 1 and 2 Reordering the opening of units Entradas 2017 Opened in 2018.1 (+3) Total potential for cost and expense reduction over the 2018 budget Rio de Janeiro (RJ)** Arapiraca (AL) running between April-December / 18: ~R$ 80 million * Olinda (PE) Marabá (PA) Fortaleza (CE) 2017.1 (+4) Belo Horizonte (MG)** João Pessoa (PB) Ananindeua (PA) Closed in 2018.1 (-3) Accreditations of São Paulo (SP) UNG courses and units Garanhuns (PE) Juazeiro (BA) Maceió (AL) Nabuco 16% Mossoró (CE) João Pessoa (PB) Nabuco Sobral (CE) Personnel and Boa Vista (RR) 2017.2 (+10) outsourced Porto Velho (RO) services (cost and expenses) Rio Branco (AC) 43% Anápolis (GO) Maracanaú (CE) Marketing 25% +14 +3 / - 3 60 60 Others 46 3% Rent and upkeeping 13% 2016.2 2017.2 2018.1 * This is not a projection or estimate ** License acquisitions 15
Individual status of all accredited units as of 1Q18 Year Region City Brand Status NE Feira de Santana (BA) NASSAU Open 2016.1 Status of the accreditations Total 2015 NE Olinda (PE) NASSAU Reordered 4 NE Jaboatão dos Guararapes (PE) NASSAU Open 2016.1 Open 17 NE Petrolina (PE) NASSAU Open 2016.1 NE Cabo de Santo Agostinho (PE) NASSAU Open 2016.2 Unified with existing NASSAU units in the same city 4 2016 NE João Pessoa (PB) NABUCO Unified 4 NE Jaboatão dos Guararapes (PE) NABUCO Reordered Reordered 16 NE Maceió (AL) NABUCO Unified N Boa Vista (RR) UNAMA Open 2017.2 N Porto Velho (RO) UNAMA Open 2017.2 Total 37 N Rio Branco (AC) UNAMA Open 2017.2 NE Fortaleza (CE) NASSAU Open 2017.1 N Marabá (PA) UNAMA Open 2018.1 NE Garanhuns (PE) NASSAU Open 2017.2 ▪ Reordered accreditations are scheduled to be opened in the next 2-3 NE Maracanaú (CE) NASSAU Open 2017.2 years NE Ananindeua (PA) NASSAU Open 2017.2 CO Anápolis (GO) UNIVERITAS Open 2017.2 ▪ 8 new accreditations in process with the MEC to materialize the plan to ‘0 NE Juazeiro do Norte (CE) NASSAU Open 2017.2 open 45 units NE Sobral (CE) NASSAU Open 2017.2 NE Mossoró (RN) NASSAU Open 2017.2 ▪ The four unified accreditations will be replaced by new accreditations 2017 NE Natal (RN) NABUCO Unified 26 CO Brasilia (DF) UNIVERITAS Reordered already in process: NE Arapiraca (AL) NASSAU Open 2018.1 CO Campo Grande (MS) NASSAU Reordered ▪ New regulation of autonomy for universities, colleges and NO Macapá (AP) UNAMA Reordered CO Cuiabá (MT) UNIVERITAS Reordered universities S Porto Alegre (RS) UNIVERITAS Reordered SE Vitória (ES) UNIVERITAS Reordered ▪ There are additional accreditations requested in 2017 and 2018 CO Goiânia (GO) UNIVERITAS Reordered that will support the growth of long-term units N Belém NABUCO Reordered N Palmas (TO) UNAMA Reordered NE Salvador (BA) NABUCO Unified ▪ There are no significant changes in the EAD development plan S Curitiba (PR) UNIVERITAS Reordered S Joinville (SC) UNIVERITAS Reordered NE Patos (PB) NASSAU Reordered 2018 3 NE SE Imperatriz (MA) Campinas (SP) NASSAU UNIVERITAS Reordered Reordered
Ser Educacional has relevant levers for growth sustainable operating margins Consolidated Adjusted EBITDA margin On Campus Students and excluding new units and DL per Teacher ▪ Reduction of impact in results by reordering the opening and Reordering the number of new 32.1% maturation of new units units per year 30.0 29.4 ▪ Opportunity to improve the adjusted EBITDA margin of 24.7% legacy operations through the 27.5 2018 action plan Operational optimization of existing units ▪ Opportunity to enhance 1Q18 1Q16 1Q17 1Q18 students / class rate in the Adjusted EBITDA ex- new units and DL second semester Adjusted EBITDA Distance Learning Gross Margin 58.6% ▪ DL initiating operating 57.6% leverage by increasing gross DL to start contributing to margin while structure of consolidated results costs and fixed expenses was already mostly created in 2017 1Q17 1Q18 New accreditations already ▪ Reduction of the 2018 budget for new unit accreditations for the coming years as the Company reached advanced developments obtained a significant volume of new accreditations and the new regulation allows autonomy for universities to expand within their states of origin 17
Attachments
Brazilian Scenario – Student Profile Undergraduation Student base Evolution in 2016 (mm students) PROUNI Student base Evolution (mm student) On campus Private On campus Public DL Private DL Public 7,8 8,0 8,1 7,3 0.1 6,7 7,0 0.1 0.1 6,4 0.2 1.3 1.4 0.2 1.2 0.2 0.2 0.9 1.0 0.5 0.5 0.5 0.8 0.8 1.8 1.8 1.9 0.4 0.4 0.4 1.6 1.7 1.8 1.5 0.3 4.2 4.2 4.4 4.7 4.8 4.7 4.0 2010 2011 2012 2013 2014 2015 2016 2010 2011 2012 2013 2014 2015 2016 Source: INEP Source: INEP Student per region in 2016 (mm student % of total) Current FIES contracts base evolution Mid-west South Total contracts 0.8 2.4 1.3 Student base 10% 2.2 16% Northeast 1.8 1.7 21% 1.3 1.3 1.2 1.1 0.8 0.6 Southeast North 0.4 3.6 0.7 0.2 0.2 0.3 0.2 44% 9% 2010 2011 2012 2013 2014 2015 2016 Source: INEP Source: INEP
Glossary ▪ EBITDA : Earnings before Interest, Taxes, Depreciation and Amortization.. It is a way of measuring the financial health of a company by taking into account only what the company can generate from revenue, without taking into account the financial effects or the tax abatement of any nature. ▪ IGC: Unit-based assessment, performed by MEC to evaluate quality of the programs offered. ▪ CPC: Program-level, performed by Ministry of education ( MEC) ▪ FIES : Is a program of Ministry of Education (MEC) which finances courses in private sector , helping students to enter in college ▪ Ex-FIES: students that pay tuitions out of pockets ▪ IBGE: Brazilian Institute of Geography and Statistics, is the main provider of data and information in the country. ▪ INEP: National Institute of Educational Study and Research. Its mission is to subsidize the formulation of educational policies of the different levels of government in order to contribute to the economic and social development of the country. ▪ CI: Institutional Concept, at each evaluation cycle, the educational institution is evaluated on the spot, it is composed of self-assessment or internal evaluation (coordinated by each institution's own evaluation committee) and by the external evaluation carried out by the committees designated by Inep ▪ CAGR (Compound Annual Growth Rate): is an average growth rate for several years. It is a geometric mean of annual growth rates ▪ ISO9001: Standard that certifies the Quality Management Systems and defines the requirements for the implementation of the system. This document has standardization tools, it is a safe model for the implementation of Quality Management. ▪ PDCA ( Plan Do Check Act ) : is an interactive four-step management method used for the continuous control and improvement of processes and products ▪ PROUNI : Program University for All made by MEC, which grants scholarships in private institutions of higher education, in undergraduate and sequential courses of specific training, to Brazilian students without a diploma of higher level. ▪ Collegiate Test: Student evaluation model prepared by the Company, made jointly by the teachers and finalized by a group of validating teachers.
Disclaimer This material reflects management’s expectations and may contain estimates related to future events. Any information. data. forecasts or future plans herein refer to estimates. and therefore cannot be taken as concrete evidence or a promise to the market. Ser Educacional is not responsible for investment operations or decisions taken based on the information herein. These estimates are subject to change without prior notice. This material has been prepared by Ser Educacional S.A. (“Ser Educacional" or the “Company”) in accordance with the highest national and international standards and includes certain forward-looking statements that are primarily based on Ser Educacional’s current expectations and projections of future events and financial trends that currently affect or may affect the Company’s business. and therefore they are not guarantees of future performance. They are based on management’s expectations and involve a number of risks and uncertainties that could lead the Company’s financial situation and operating results to differ materially from those expressed in said forward-looking statements. Ser Educacional assumes no obligation to publicly update or revise any forward-looking statements. This material is disclosed solely for information purposes and should not be construed as a request or an offer to buy or sell any shares or related financial instruments. Accordingly. this presentation is not a recommendation of investment and should not be considered as such. It is not related to the specific investment objectives. financial situation or particular needs of any recipient. neither does it make a statement or provide a guarantee. either expressly or implicitly. related to the accuracy. completeness or reliability of the information herein. This presentation should not be regarded as a substitute to the recipients’ judgment. Any opinion expressed herein is subject to change without prior notice and Ser Educacional does not assume the obligation to update or revise them. 34
QUALITY EDUCATION FOR YOU TO WIN CONTACTS: Jânyo Diniz, CEO | João Aguiar, CFO Rodrigo Alves, IRO | Geraldo Soares, IRM Phone: +55 (11) 2769-3223 E-mail: ri@sereducacional.com Website: www.sereducacional.com/ir
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