INFORMATION SESSION INFORMATION SESSION - April 2022 Friday 25 March 2022 - UNOFFICIAL
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UNOFFICIAL
INFORMATION SESSION
INFORMATION SESSION
April 2022
Friday 25 March 2022
UNOFFICIAL
Introduction • The Victorian Government is running the $60 million Victorian Dining and Entertainment Program. • It offers 25 per cent back on eligible dining and entertainment experiences across the state. • The program is part of the $200 million Business Stimulus Package announced in February. • The package is designed to support businesses and entice customers back to enjoying dining and entertainment experiences across Victoria.
What does the Victorian Business Stimulus
Package include?
• $100 million in rebates and vouchers for consumers including:
o $30 million in rebates through the Victorian Dining Program for dining across the state outside the City
of Melbourne
o $30 million in rebates through the Victorian Entertainment Program for entertainment experiences
across Victoria
o $30 million for the Victorian Travel Voucher Scheme and the Seniors Travel Voucher Scheme to
encourage more people to holiday at home
o $10 million for a fresh round of Midweek Melbourne Money enticing diners back into hospitality venues
in the City of Melbourne
• $60 million Small Business Ventilation Program to help small businesses purchase equipment and upgrades
to improve ventilation and reduce the spread of COVID-19
• Some $34.2 million from the Jobs Victoria Fund to place workers in over 1,500 jobs across hospitality,
warehousing and logistics, tourism and food processing
• $5 million to extend the Small Business Digital Adaptation Program, providing rebates so businesses can
access digital tools
• Extension of the Business Recovery and Resilience Mentoring Program with the Victorian Chamber of
Commerce and Industry, giving more small businesses access to coaching
Victorian Dining and Entertainment
Program objectives
To encourage
To boost consumer
consumers to
and business To stimulate
support businesses
confidence across economic recovery
hard-hit by the
Victoria
pandemic
The Victoria Business Stimulus Package builds on the more than $13 billion in
business support allocated by the Victorian Government during the pandemic.
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How does the program work?
Dining Entertainment
Customers can claim back 25 per cent on eligible Customers can claim back 25 per cent on eligible
dining experiences from Tuesday 29 March. entertainment purchases made from Tuesday 29
March.
To lodge a claim, customers must:
To lodge a claim, customers must:
• Dine between Monday and Thursday
• Purchase an entertainment experience in
• Dine in a restaurant, cafe or bar across Victoria Victoria for any day of the week
and outside the City of Melbourne municipality
• Spend a minimum of $40 (including GST) in one
• Spend a minimum of $40 (including GST) in one transaction
transaction
Rebates are available on a first come, first served basis until the funds run out. Customers can claim up
to $125 in combined rebates across the Victorian Dining and Entertainment Programs. Each customer
can make multiple claims until they reach the combined rebate cap.
The program is being administered by the Department of Jobs Precincts and Regions and WAIVPAY Ltd.
WAIVPAY is an Australian-based software company that provides gifting, loyalty, rewards and digital
payment solutions.
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What is included under dining?
Customers can claim when they dine at the The following are not covered by the Victorian
following businesses across Victoria (outside Dining Program:
the City of Melbourne municipality):
• cafes and restaurants • dining in the City of Melbourne local government area
where Midweek Melbourne Monday is currently
• bars and pubs (food must be purchased) available
• registered clubs – excluding private clubs not open to
• gift cards or vouchers
the public
• breweries, distilleries and wineries (food must be • food delivery companies including (but not limited to)
Uber Eats, EASI, Providoor, DoorDash, Menulog and
purchased) Deliveroo
• fast food and take away outlets, juice bars and
• private catering, function and reception centres, aged
kiosks care providers and private river cruises
• restaurants and cafes open to the public within
• childcare centres and after school programs
accommodation such as hotels
• hospitality venues within sporting, arts and theatre • convenience stores, milk bars, supermarkets,
greengrocers, grocery stores, service stations,
precincts confectionary shops, and packaged food stores
• food courts
• food manufacturers and cold storage
• cinemas
• temporary food premises including mobile food
trucks, vans, canteens and trailers.
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What is included under entertainment?
Customers can claim back 25 per cent of entry The following are not covered by the Victorian
fees, tickets or memberships to the following in- Entertainment Program:
person entertainment experiences within • gift cards
Victoria: • food, drinks and merchandise (unless purchased with an
• theatre, live music and performing arts (includes comedy, eligible entertainment expense)
fashion, literary and music events)
• sport and sporting events (including entry to sporting
• cinema (includes movie screenings, open air cinemas, facilities, season passes, sport classes, personal fitness
drive-in cinemas, rooftop cinemas)
and any sport events)
• museums, galleries and zoos
• venue hire and entertainment for private parties, private
• conferences, exhibitions, expos and other events events or at private clubs not accessible to the public
• amusement parks, arcades, and centres (includes water • gaming (includes entertainment at gaming venues,
parks, theme parks, mini golf and go-kart venues) casinos and gambling)
The Victorian Entertainment Program also • transport costs (includes rental vehicles, taxis, rideshare,
public transport and parking)
covers:
• out of school hours care (includes after school programs
• food, drink and merchandise purchased with an eligible and holiday programs)
entertainment expense in a single transaction on one
receipt. For example: cinema tickets, popcorn and drinks • personal and group services (includes massage, hair,
purchased together and on one receipt beauty, makeup, nail, skin and sex services)
• purchases made online and in-person • political events and political fundraisers
• ticket resale
UNOFFICIALHow do customers claim the rebate?
Customers can apply for a rebate through the Victorian Dining and Entertainment Program in three simple
steps:
1. Customer pays for their purchase in full and receives a digital or printed proof of purchase or tax invoice
from the business including:
o Business name
o Purchase date, using Australian format – date/month/year
o Itemised purchase
o Total amount paid (inc. GST)
Please note receipts must be in English. Handwritten and EFTPOS merchant receipts cannot be accepted.
2. Customer uploads their receipt and contact information, bank details, date of purchase and total bill
amount to either the secure Victorian Dining Program website or the Victorian Entertainment Program
website.
3. The customer’s 25 per cent rebate is credited to their nominated Australian bank account within 5 business
days of their claim being approved.
Regular updates on funds will be published on the Victorian Dining Program and the Victorian Entertainment
Program websites. Before submitting a claim, we encourage customers to check the relevant website to see if
funds are available.Telling your customers The Victorian Government is promoting the Victorian Dining and Entertainment Program to consumers. Businesses can also promote the program using word of mouth, email, newsletters, websites and social media. A Business Information Pack is available to download, which includes digital promotional assets. The pack is available in six languages - Arabic, Simplified and Traditional Chinese, Hindi, Punjabi, and Vietnamese.
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Example of post copy
Dining Entertainment
“The Victorian Dining Program is open! “The Victorian Entertainment Program is open!
Claim back 25 per cent of eligible dining costs You can get back 25 per cent on eligible
when you spend $40 or more between Monday entertainment purchases when you spend $40 or
and Thursday. more.
You can claim as many times as you like and get You can claim as many times as you like and get a
a total of up to $125 back. total of up to $125 back.
Just keep your receipt and submit your claim to Keep your proof of purchase and submit your claim
dining.business.vic.gov.au at entertainment.business.vic.gov.au
The program will close when funds run out.” The program will close when funds run out.”
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