INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE

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INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL
                      AND GROWTH HACKING
                    MARKETING CONFERENCE
                                                  UNLEASHING THE POWER OF INFLUENCER
                                                    MARKETING AND GROWTH HACKING TO
                                                    ENGAGE THE LARGEST GENERATION OF
                            BOOK BY                        CUSTOMERS - THE MILLENNIAL
                          8 APRIL 2019
                         TO SAVE SG$400
                                                                                                   MAIN CONFERENCE:
                                                                                                        1 – 2 JULY 2019
                                                                                            POST-CONFERENCE
                                                                                         WORKSHOPS: 3 JULY 2019
                                                                               SHANGRI-LA HOTEL SINGAPORE

FEATURING KEY SPEAKERS & THOUGHT LEADERS
  ALEXANDRA VOGLER
  Global Skin & Personal Care Digital                                     CHRISTINE NG
  Transformation & Communications Director                                International Brand and Creative Director
  Procter & Gamble                                                        Class Pass

   Keynote: Understanding Influencer Marketing and                             Class Pass Case Study: Micro Influencers -
   Why It Is So Effective in Getting Brands on The Map                       Major Impact: The Marketing Force of The Future

  MINDY TEO                                                               LISA WONG
  Vice President, Brand & Marketing                                       Head of Marketing, SEA and India
  The Ascott Limited                                                      SWAROVSKI
                                                                                 How Swarovski is using Influencers &
    lyf by Ascott - A Brand for Millennials by Milennials                         Experiences to Modernise Its Brand
                                                                                            for Millennials

  IVAN NG WEI CHEAN
  Head & Commercial Director of                                           CHRISTOPHER DABAN DAUIMOL
  APAC Haircare Business Unit                                             Director Brand Communications
  Johnson & Johnson                                                       ZALORA Group

    Case Study: How FMCG giant Johnson & Johnson                             Why Marketing to Millennials is Synonymous
    Build an Organic Influencer Marketing Programme                                 with Influencers Marketing

  KUSHAL MANUPATI                                                         SHANE ANG SIONG AIK
  Head of CRM and Lifecycle Marketing                                     Global Revenue Growth Lead, GCOE
  Shopee                                                                  The Kraft Heinz Company

      Shopee Case Study: Micro Influencers - Major                            Case Study: Growth Hacking for Grownups:
                                                                              How Big Brands like Twitter are Leveraging
       Impact: The Marketing Force of The Future                                       Startup Growth Tactics?

  MANISHA SEEWAL                                                          BRYAN CHOO
  Group Chief Marketing Officer                                           Founder & Managing Director
  Carro Singapore                                                         The Smart Local

    Visionary Keynote: A Trillion-Dollar Demographic:                          Case Study: Why Content Marketing Matters
     The How, What and Why of Millennial Marketing                                More Than Ever to Reach Millennials

 http://www.claridenglobal.com                         admissions@claridenglobal.com                   +65 6899 5030
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

REGISTER BY 8 APR 2019 TO SAVE UP TO SG$400

                                                                      KEY TAKEAWAYS FROM                             2

                                                             5
 THE CONFERENCE                                                       ATTENDING THE INFLUENCER,
 AT A GLANCE                                                          MILLENNIAL AND GROWTH HACKING
                                                                      MARKETING CONFERENCE:
  DAY 1: MONDAY, 1 JULY 2019                                  1.   Be part of the exclusive gathering of brands and
                                                                   retailers across Digital, Marketing, Ecommerce,
   MAIN CONFERENCE                                                 Retail, Innovation and Customer Experience
   • Keynote: Understanding Influencer Marketing                   that want to stay at the cutting-edge of insights,
     and Why It Is So Effective in Getting Brands on The           technologies and solutions across marketing,
     Map                                                           advertising and communications
   • How FMCG Giants Build an Organic Influencer
     Marketing Programme                                      2.   Stay ahead of the technology curve and discover
   • Micro Influencers – Major Impact: The Marketing               what can empower your marketing and CX
     Force of The Future                                           professionals to effectively build relationships with
   • Why Marketing to Millennials is Synonymous with               the most desired customer generation
     Influencers Marketing
                                                              3.   Embrace new digital technologies, innovations
   • The Shady Side: Solving the $500 Million
     Influencer Fraud Problem                                      and strategies intelligently to drive unprecedented
   • How Brands Execute and Optimise Influencer                    growth and gain a competitive edge against today’s
     Marketing With Data                                           ultra-competitive landscapes
   • Artificial Intelligence's Role in the Future of          4.   Acquire cross-sector insights, thought leadership,
     Influencer Marketing
                                                                   real-time case studies and knowledge sharing to
   • Transparency Advertising: Why Influencer                      help your organization to prepare for a paradigm
     Marketing Without the Proper Checks &
                                                                   shift for the customers of tomorrow
     Transparency Will Not Work
                                                              5.   Engage and network with some of most innovative
  DAY 2: TUESDAY, 2 JULY 2019                                      minds at the marketing, communications and PR
                                                                   forefront to build valuable partnerships in the
   MAIN CONFERENCE
                                                                   thriving times of novel breakthroughs
   • Visionary Keynote: A Trillion-Dollar Demographic:
     The How, What and Why of Millennial Marketing
   • Digital Natives: A Look inside the Mobile-First
     Generation                                                PARTICIPATING
   • Hyper-Personalization:      Delivering  Powerful          COMPANIES INCLUDE:
     Personalized Experiences with Data, Analytics,
     and AI for Millennials
   • On-Demand Apps: What Drives Adoption and How
     Brands Are Using Apps to Attract, Engage and
     Retain Millennials
   • Growth Hacking Explained: How Titans like
     Facebook and Uber Growth-Hacked Their Way to
     become $50 Billion Companies
   • Case Study: Growth Hacking for Grownups: How
     Big Brands like Twitter are Leveraging Start-up
     Growth Tactics
   • How to Transform from a Traditional to a Growth
     Oriented Organization

  DAY 3: WEDNESDAY, 3 JULY 2019
   POST CONFERENCE WORKSHOP
   • Workshop A:   Mastering Influencer Marketing:
     Growing Your Business in 2019 and Beyond
   • Workshop B: A Complete Guide:   Developing a
     Successful   Growth     Hacking    Roadmap to
     Supercharge Your Business Goals

QUESTIONS? Contact us at:          +65 6899 5030           admissions@claridenglobal.com           claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                                3
 CONFERENCE HIGHLIGHTS

    PROCTER & GAMBLE: UNLEASHING             JOHNSON & JOHNSON'S            SHOPEE CASE STUDY: LEVERAGING
      THE POWER OF INFLUENCER            SUCCESS STORY: FORMULATING         MICRO INFLUENCERS & ITS MAJOR
    MARKETING FOR GLOBAL BRANDS          A TRANSFORMATIONAL ORGANIC                    IMPACT
                                       INFLUENCER MARKETING STRATEGY

        HOW ZALORA OPTIMIZES         HYPER-PERSONALIZATION: DELIVERING            KRAFT HEINZ: HOW
        INFLUENCER MARKETING              POWERFUL PERSONALIZED                     BIG BRANDS ARE
              WITH DATA              EXPERIENCES WITH DATA, ANALYTICS,           LEVERAGING START-UP
                                           AND AI FOR MILLENNIALS                  GROWTH TACTICS

   JOHNSON & JOHNSON: DEVELOPING               PROVEN GROWTH                  ADDITIONAL SUCCESS STORIES
    NOVEL AND HYPER-PERSONALIZED            HACKING STRATEGY FOR             FROM CARRO, LUXURY ESCAPES,
    MOBILE CONTENT THAT ENGAGES               DIGITAL MARKETERS                  SHOPBACK AND MORE!
             MILLENNIAL

QUESTIONS? Contact us at:        +65 6899 5030         admissions@claridenglobal.com         claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

 HEAR FROM KEY EXPERTS IN THE AI INDUSTRY                                                                              4
 WORLD-CLASS LINEUP OF SPEAKERS

             ALEXANDRA VOGLER                     IVAN NG WEI CHEAN                      ALIN DOBREA
             Global Skin & Personal Care        Head & Commercial Director of       Head of Marketing Solutions
               Digital Transformation &         APAC Haircare Business Unit             and Partnerships
              Communications Director              Johnson & Johnson                         ZALORA
                 Procter & Gamble

            SHANE ANG SIONG AIK                        WU YING YING                 CHRISTOPHER DABAN
                  Global Revenue                       Regional Head of                  DAUIMOL
               Growth Lead, GCOE                       Communications                     Director Brand
             The Kraft Heinz Company                     ShopBack                        Communications
                                                                                         ZALORA Group

                BENJAMIN CHOO                          JULIANA CHUA                   MANISHA SEEWAL
                Ecosystem Launcher                      Head of Digital            Group Chief Marketing Officer
                   Circles.Life                         Transformation                  Carro Singapore
                                                        NTUC Income

QUESTIONS? Contact us at:              +65 6899 5030           admissions@claridenglobal.com           claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

 HEAR FROM KEY EXPERTS IN THE AI INDUSTRY                                                                              5
 WORLD-CLASS LINEUP OF SPEAKERS

               RAVISH DOCTOR                     KUSHAL MANUPATI                     MICHAEL EKSTEEN
                  Head of Growth                       Head of CRM and              Vice President Digital APAC
                  Marketing, Asia                     Lifecycle Marketing                     Chubb
                 Luxury Escapes                             Shopee

                  LISA WONG                            EUNICE YUE                     KRISTEN LEAMAN
                Head of Marketing,               Group Head of Business                       Director
                  SEA and India                  Development, Marketing                 Indie Collaborates
                  SWAROVSKI                          & User Growth
                                                        Lazada

                 BRYAN CHOO                            HO CHEE WAI                      CHRISTINE NG
            Founder & Managing Director        Country Manager Singapore &            International Brand and
                 The Smart Local                 Director of New Products                 Creative Director
                                                        InstaReM                            Class Pass

QUESTIONS? Contact us at:             +65 6899 5030            admissions@claridenglobal.com           claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

 HEAR FROM KEY EXPERTS IN THE AI INDUSTRY                                                                                            6
 WORLD-CLASS LINEUP OF SPEAKERS

                     MINDY TEO                           TONY TAN GAN HUP                              JAMIE LEE
              Vice President, Brand & Mar-               Assistant Vice President                    Regional Partner
                         keting                         (Brand & Marketing, Digital                   Marketing Asia
                  The Ascott Limited                        Innovation and lyf)                        Carousell
                                                           The Ascott Limited

                STUART LA BROOY                              SHARON TAN                             GLENN CATON
               Senior Marketing Director                 Senior Vice President,                Senior Vice President Growth:
                Asia & Special Projects                Regional Consumer Finance                Asia, Australia, Middle East
                        Diageo                                    DBS                                    and Africa
                                                                                                 Mondelez Internationa

       RESHMI ROY                            AARON KOH                         SEE WEE HENG                      DAVINIA KHONG
      Market Growth Lead                     Growth Hacker                     Head of Marketing                  Marketing Leader
         Skyscanner                          NTUC Income                      NTUC LearningHub                        Mercer

QUESTIONS? Contact us at:                  +65 6899 5030             admissions@claridenglobal.com                 claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

   HERE ARE                                                                                                                7
   10 REASONS
   WHY YOU SHOULD
   ATTEND THE CONFERENCE

                                                        Discover the key
                                                    technological drivers and
                                                   marketing, communications
                                                                                           Harness unparalleled
        Network, transfer knowledge                      and CX trends
                                                                                         insights on the latest uses
        and strike mutually beneficial                                                  and applications of emerging
       partnerships with organization                                                  marketing innovations to deliver
      decision makers, industry experts                                                novel, hyper-personalized and
           and other stakeholders                                                      emotionally engaging customer
                                                                                                 experience

 Learn from best
   practices and
  pitfalls to avoid                                                                                         Gain a 360-degree
 when making the                                                                                            overview about the
  business cases                                                                                               latest marketing
   for influencer,                                                                                              strategies from
   millennial and                                                                                               the key players
 growth marketing
   and obtaining
                                                     INFLUENCER,                                              in the scene and
                                                                                                            their corresponding
  enterprise-wide
        buy-in
                                                   MILLENNIAL AND                                         tremendous economic
                                                                                                                    potential
                                                   GROWTH HACKING
    Study the case
    studies of local
                                                      MARKETING                                              Envision and
 and global market
  leaders that have
                                                     CONFERENCE                                            digitally transform
                                                                                                            your marketing,
                                                                                                          communications and
   multiplied growth
                                                                                                          CX processes to reap
through successfully
                                                                                                            massive rewards
     embarking on
     key marketing
   transformations.

       Tap into exclusive insights,                                                         Get your pressing questions
       market-leading case studies                                                           answered from insightful,
      and solutions from marketing,                                                       engaging and thought-provoking
     communication and CX experts                                                             keynotes, discussions,
        in creating effective and                                                           workshops and networking
       customer-centric strategies                                                                   sessions
                                                   Ready your organizations for
                                                  the next battle grounds through
                                                  developing strategic influencer,
                                                  millennial and growth marketing
                                                              roadmaps

 QUESTIONS? Contact us at:                +65 6899 5030          admissions@claridenglobal.com         claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

 DISCOVER
                                                                                                                           8
  WHO YOU WILL MEET
  AT THE CONFERENCE
   1 JULY 2019, EVENING: CHAMPAGNE NETWORKING SESSION

         Enjoy a glass of champagne
       whilst networking with other
          like-minded individuals on
     topics that are of most interest
        to you and fellow delegates.

                                       Who You Will Meet:

                      SENIORITY LEVEL OF DELEGATES
       40%                            20%                               20%                           20%
     Vice President /              Board / C-Level /                     Head of                       Manager
        Director /               President / Managing                  Department
    General Manager                    Director

                             Industries                          In the Roles of:                •   Digital Strategies
                             •     Apparel & Fashion (Luxury     Board level as well as senior   •   Digital Transformation
                                   Goods & Jewellery)            management level as below       •   Digital Content
                             •     Automotive                    would be beneficial from        •   Brand
                             •     Consumer Goods &              attending this conference:      •   Creative
                                   Electronics & Services        •   Sales & Marketing           •   Growth
                             •     Food & Beverages              •   Product development         •   Growth Marketing
                             •     Healthcare                    •   Product Design              •   e-Commerce
                             •     Infrastructure and Civil      •   Project Management          •   Social Media
                             •     Internet                      •   Customer Experience         •   Technology
                             •     Music                         •   Customer Relationship       •   Product innovation
                             •     Real Estate                       Management                  •   Technology Innovation
                             •     Restaurants                   •   Customer Engagement         •   IT Consulting and Projects
                             •     Retail                        •   Customer Insights           •   UX Designers
                             •     Supermarkets                  •   Customer Success            •   Brand Strategist
                             •     Telecommunications            •   Customer Service
                             •     Wine and Spirits              •   Contact Centre
                                                                 •   Call Centre

QUESTIONS? Contact us at:           +65 6899 5030              admissions@claridenglobal.com          claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                                1 JULY
                                                                                                                       9
                                                                                                                  MON
MAIN CONFERENCE AGENDA

DAY 1
              MARKETING’S NEXT BIG THING                                     SEE WEE HENG
                                                                             Head of Marketing
                                                                             NTUC LearningHub
09:00   Opening Address and Day 1 Highlights by
        Chairperson
                                                                     11:15   How Swarovski is using Influencers & Experiences to
                                                                             Modernise Its Brand for Millennials
09:15   Keynote: Understanding Influencer Marketing and
        Why It Is So Effective in Getting Brands on The Map                  • How Swarovski has taken steps to modernise its image
                                                                               somewhat; shifting its focus to target a younger,
        • How influencer marketing has made its way to the                     more digitally-savvy demographic
          forefront and companies are devoting more time and                 • Influencer Marketing allowing Swarovski to reach a
          effort to the tactic than ever before                                key audience of younger consumers, as well as instili
        • Discovering massive benefits of leveraging influencers               a fresh and more modern tone into its own content
          over traditional celebrity endorsements in the new                 • How influencer marketing together with other
          age marketing and advertising                                        digital initiatives can to break luxury stereotypes
        • Gaining top management buy-in on the importance                      surrounding Swarovski
          of implementing influencer marketing as part of a
          cohesive digital marketing plan                                    LISA WONG
                                                                             Head of Marketing, SEA and India
        ALEXANDRA VOGLER                                                     SWAROVSKI
        Global Skin & Personal Care Digital Transformation
        & Communications Director
        Procter & Gamble                                             11:45   ZALORA Case Study: Working With Influencers In the
                                                                             Region and Measuring Their Effectiveness
09:45   Case Study: How FMCG giant Johnson & Johnson                         • Lessons learnt on Influencer Marketing Measurement
        Build an Organic Influencer Marketing Programme                        over various campaigns and engagements
                                                                             • Building relationships with important influencers and
        • Formulating a strategic influencer marketing                         not just one-off transactions
          roadmap: from objective-setting, through to                        • Why Influencer Marketing needs to go hand in hand
          influencer identification, outreach and evaluation                   with other digital and traditional channels to ensure
          and employing elements of content marketing and                      business success
          employee advocacy in your strategy
        • Understanding that influencers come in a variety                   CHRISTOPHER DABAN DAUIMOL
                                                                             Director Brand Communications
          of shapes and sizes and how brands can work with                   ZALORA Group
          influencers in wide variety of ways beyond paid
          promotion
        • Assembling a winning team for your influencer              12:15   Lunch & Networking
          marketing campaigns
        IVAN NG WEI CHEAN
                                                                     13:15   Roundtable Discussion: Influencer Marketing Tools to
        Head & Commercial Director of                                        Supercharge Your Marketing Campaigns
        APAC Haircare Business Unit
        Johnson & Johnson                                                    1. Influencer discovery
                                                                             LISA WONG
10:15   Morning Refreshments & Networking Session                            Head of Marketing, SEA and India
                                                                             SWAROVSKI
10:30   Panel Discussion: Is Influencer Marketing Best Done
                                                                             2. Relationship management
        In-House or Outsourced?
                                                                             SEE WEE HENG
        • Pros and cons of having a third-party agency and an                Head of Marketing
          in-house team managing your influencer marketing                   NTUC LearningHub
          strategy                                                           3.   Campaign management
        • The time, costs, benefits and frustrations associated              4.   Influencer marketplace
          with each                                                          5.   Third party analytics
        • Learning what is best for organization like yours and              6.   Influencer content amplification
          make the right decision in the battle of in-house vs.
          outsourced influencer marketing
        KRISTEN LEAMAN
        Director
        Indie Collaborates

QUESTIONS? Contact us at:                      +65 6899 5030       admissions@claridenglobal.com                 claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                             1 JULY
                                                                                                                    10
                                                                                                               MON
MAIN CONFERENCE AGENDA

DAY 1
14:15   Class Pass Case Study: Micro Influencers – Major           16:30
                                                                   11:45     Ensuring
                                                                            Shopee    a Consistent
                                                                                    Case           and Influencers
                                                                                         Study: Micro   Healthy Growth   through
                                                                                                                   – Major
        Impact: The Marketing Force of The Future                            Customer
                                                                            Impact: TheRetention and
                                                                                         Marketing    Lifecycle
                                                                                                    Force  of TheMarketing
                                                                                                                  Future

        • Who are Micro Influencers and why they are the                    • Turning one-time buyers into returning loyal
          marketing game of the coming years                                  customers and continuously grow Shopee
        • How brands win big by collaborating with micro                    • Micro-segmenting your target audience to enable
          influencers who are approachable, relatable with a                  personalized, relevant and effective marketing
          smaller yet immensely dedicated following                           campaigns
        • Identifying the right micro-influencers to work with              • Champion machine learning to build predictive and
          and how best to work with them to build trust and                   attribute models that facilitate better decision-
          gain exposure and following for your brand                          making
        CHRISTINE NG                                                        KUSHAL MANUPATI
        International Brand and Creative Director                           Head of CRM and Lifecycle Marketing
        Class Pass                                                          Shopee

14:45   B2B’s New Millennial Influencers – The Art and              17:00   Closing Remarks by Conference Chairperson
        Science of Marketing to People and Algorithms
                                                                    17:15   Champagne Networking
        • Making B2B relevant for a new audience
        • Becoming a media publishing house and gaining                                                           Enjoy a glass of
          credibility by association                                                                              champagne whilst
        • Improve sales and marketing handshake including                                                         networking with other
          revenue attribution through data and analytics                                                          like-minded individuals
                                                                                                                  on topics that are of most
        DAVINIA KHONG
        Marketing Leader
                                                                                                                  interest to you and fellow
        Mercer                                                                                                    delegates.

15:15   Afternoon Refreshment & Networking

15:30   Revitalizing Brands for Long-term Growth

        • Utilizing shopper-centric data and trends to identify
          issues and develop hypothesis
        • Leveraging advance analytics and modelling to revise
          portfolio and strategy
        • Ensuring smooth execution and tracking to optimal
          results
        SHANE ANG SIONG AIK
        Global Revenue Growth Lead, GCOE
        The Kraft Heinz Company

16:00   Case Study: How ZALORA Executes and Optimises
        Influencer Marketing With Data

        • Why data can and should be at the forefront of every
          decision of your influencer marketing journey
        • Doing influencer marketing right by putting a
          focus on data throughout all stages of the process:
          strategy development and influencer identification to
          execution and optimisation
        • How data-driven decisions will ultimately help
          marketers achieve the KPI and optimising your
          influencer marketing campaigns with a data-driven
          approach
        ALIN DOBREA
        Head of Marketing Solutions and Partnerships
        ZALORA

QUESTIONS? Contact us at:                      +65 6899 5030      admissions@claridenglobal.com                     claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                                 2 JULY
                                                                                                                        11
                                                                                                                    TUE
MAIN CONFERENCE AGENDA

DAY 2
   MARKETING TO MILLENNIALS & GROWTH HACKING –                        11:00   Delighting The Millennial's' Customer Journey
 A PARADIGM SHIFT FOR THE CUSTOMERS OF TOMORROW                               Through Digitisation
09:00   Conference Introduction and Day 2 Highlights by                       • Capabilities to consider for digital transformation
        Chairperson                                                           • Leveraging disruptive technologies to reimagine the
                                                                                customer journey for your millennial customers
09:15   Visionary Keynote: A Trillion-Dollar Demographic:                     • Customising the customer experience   to deliver
                                                                                contextual, real-time and hyper-relevant interactions
        The How, What and Why of Millennial Marketing
                                                                              JULIANA CHUA
        • Understanding and breaking down stereotypes on                      Head of Digital Transformation
          the largest generation of customers with the highest                NTUC Income
          purchasing power
        • How they are supercharging a paradigm shift and             11:30   Digital Natives: A Look inside the Mobile-First
          irreversible disruptions to the marketing industry:                 Generation
          Marketing to be done on millennials’ own terms,
          through their channels                                              • What it means to be mobile first: Endless new opportunities
        • How marketers can leverage proven marketing                           and avenues to market to millennials via mobile
          strategies to effectively target this powerful audience             • Why brands need to think critically about the mobile
                                                                                experience and how millennials interact with it from their
        MANISHA SEEWAL                                                          mobile devices
        Group Chief Marketing Officer
        Carro Singapore                                                       • Understanding how to develop novel, engaging and hyper-
                                                                                personalized mobile-friendly content that works and sticks
09:45   Case Study: Why Content Marketing Matters More                        SHARON TAN
                                                                              Senior Vice President, Regional Consumer Finance
        Than Ever to Reach Millennials                                        DBS

        • How TheSmartLocal build their award-winning
          content marketing strategies to win the hearts of the       12:00   Panel Discussion: How to Engage Millennials for
          millennial readers                                                  Customer Insights and Marketing
        • TheSmartLocal’s best marketing assets: its community
          and millennial customers                                            • Learn from brands that have successfully update
        • Leveraging and thriving on user-generated content                     their marketing approaches and emerge as winners at
          to build and grow your social media presence, tell                    conversing with millennials and gaining their interest
          your story and build a more trusting relationship with              • Strategies to find out what millennials respond best
          customers                                                             to and effectively hit them in their core values
                                                                              • Exploring innovative marketing strategies to build
        BRYAN CHOO
        Founder & Managing Director
                                                                                affinity with millennials and let them experience the
        The Smart Local                                                         brands in action
                                                                              WU YING YING
10:15   Morning Refreshments & Networking Session                             Regional Head of Communications
                                                                              ShopBack

10:30   lyf by Ascott - A Brand for Millennials by Milennials                 TONY TAN GAN HUP
                                                                              Assistant Vice President (Brand & Marketing,
        • Building and launching a millennial-friendly brand                  Digital Innovation and lyf)
          tailored for and managed by millennials to respond                  The Ascott Limited
          to growing demand from this demographic
        • Unique features and activities to appeal to the             12:45   Lunch & Networking
          millennial travelers -   a new way of living and
          collaborating
        • Why millennial is fast becoming the most desired
          demographic for the hospitality industry
        MINDY TEO
        Vice President, Brand & Marketing
        The Ascott Limited

QUESTIONS? Contact us at:                   +65 6899 5030           admissions@claridenglobal.com                     claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                              2 JULY
                                                                                                                     12
                                                                                                                 TUE
MAIN CONFERENCE AGENDA

DAY 2
13:45   Growth Hacking Explained: How InstaReM Singapore            15:45   How to Hire and Support a Top-Notch Growth Hacker
        Growth-Hacked Our Way to Achieve 400% Growth in                     That Will Actually Get the Job Done
        Less Than a Year
                                                                            • Who you should hire for sustainable growth
        • What growth hacking is and how it can help your                   • Understanding the prerequisites of a great growth
          organization unlock your true potentials and push                   hacker and how to tell if a candidate is the right fit
          your mission to the next level                                    • What you need to know to staff for sustainable growth
        • Understanding why growth hacking is the buzzword                    and drive real impact along your growth curve
          among both startups and multinational corporates                  RAVISH DOCTOR
        • Prerequisites for sustainable growth, principles of               Head of Growth Marketing, Asia
          growth and ultimately how you should approach                     Luxury Escapes
          figuring out how to grow or accelerate growth
        HO CHEE WAI                                                 16:15   Panel Discussion: How to Transform from a
        Country Manager Singapore & Director of New Products                Traditional to a Growth Oriented Organization
        InstaReM
                                                                            • Best practices to adopt the growth mindset, culture
14:15   Lazada Case Study: Leveraging on Emerging                             and testing habits needed to become a breakout
        Strategic Partnership to Drive Marketing Growth for                   growth success
                                                                            • Driving cross-functional growth alignment across the
        eCommerce
                                                                              organization and maximize sustainable growth
        • How Lazada extends their scope of influence in the                • Breaking away from the status quo and truly embrace
          digital ecosystem/platform play through strategic                   the relentless pursuit of growth
          partnership projects
                                                                            BENJAMIN CHOO
        • Helping partners to enhance shopping experience via               Ecosystem Launcher
          influencing their product roadmap                                 Circles.Life
        • Leveraging the valuable Lazada `licensing' on
                                                                            JAMIE LEE
          partnerships - Lazada Kids Cinema, etc                            Regional Partner Marketing Asia
        EUNICE YUE                                                          Carousell
        Group Head of Business Development,
        Marketing & User Growth                                             RESHMI ROY
        Lazada                                                              Market Growth Lead
                                                                            Skyscanner

15:00   Afternoon Refreshment & Networking                                  AARON KOH
                                                                            Growth Hacker
                                                                            NTUC Income
15:15   Case Study: Growth Hacking for Grownups: How Big
        Brands are Leveraging Startup Growth Tactics?               17:00   Closing Remarks by Conference Chairperson
        • Why growth hacking is not only a startup phenomenon
          and how it can be applicable for companies of all
          sizes
        • How to overcome roadblocks in transforming an
          organization with traction, decades-old ways of
          doing things and a solid customer base
        • Getting to the bottom of the challenges large
          companies face and how they can use their resources
          to turn these challenges into a competitive advantage
        GLENN CATON
        Senior Vice President Growth: Asia, Australia,
        Middle East and Africa
        Mondelez International

QUESTIONS? Contact us at:                       +65 6899 5030     admissions@claridenglobal.com                claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

 POST CONFERENCE SEMINARS                                                                        3 JULY
                                                                                                        13
 AND SITE TOUR                                                                                     WED
    WORKSHOP A: MASTERING INFLUENCER MARKETING: GROWING
    YOUR BUSINESS IN 2019 AND BEYOND
9:00AM – 12:30PM

This workshop provide brands and marketers with the
necessary knowledge, planning frameworks and compli-
ance procedures to set up and run successful influencer
marketing programs. Walk away with knowledge on:

•     Best-practice principles to operationalize your in-
      house influencer marketing activities
•     How to maximize your return on time and investment
•     Guidelines on compliance, brand safety, and contract
      guidelines
•     A to Z of successful influencer engagement from ini-
      tial research, to selection of influencers, compensa-
      tion and measurement of program success
•     How to identify fake followers & verify engagement
•     Techniques on content amplification
•     Case studies from Singapore and global companies

    WORKSHOP B: A COMPLETE GUIDE: DEVELOPING A SUCCESSFUL
    GROWTH HACKING ROADMAP TO SUPERCHARGE YOUR BUSINESS GOALS
1:30PM – 5:00PM

                                                                This workshop serves as an all-rounded introduction
                                                                session on the essentials of growth hacking to achieve
                                                                sustainable growth, from laying the foundation to struc-
                                                                turing the growth process. Hear from our exceptional
                                                                workshop leader on how to:

                                                                •   Master the growth-hacking process
                                                                •   Know the most up-to-date ways to acquire new cus-
                                                                    tomers and engender customer loyalty.
                                                                •   Learn how to use conversion rate optimization to
                                                                    get the most out of your acquisition efforts and your
                                                                    website traffic.
                                                                •   Understand how to use your knowledge of your cur-
                                                                    rent customers to gain new customers while simulta-
                                                                    neously increasing the lifetime value of your current
                                                                    customers.

QUESTIONS? Contact us at:            +65 6899 5030            admissions@claridenglobal.com          claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING MARKETING CONFERENCE | 1 – 3 JULY 2019, SHANGRI-LA HOTEL SINGAPORE

                                                                                                                14
 CAPITALIZE ON THIS CONFERENCE

  PARTNERSHIP OPPORTUNITIES
  Do you have solutions to assist and contribute to the overall improvement
  of the marketing, communications and CX industry? Looking for the ideal
  platform to raise your profile and to increase your ROI?
  Leverage our limited sponsorship packages to strengthen and confirm your
  market position through consistent and continual branding awareness and take
  advantage of the plethora of opportunities with high level decision makers.
  Your Partnership with us will provide you with:
  • Unparalleled industry exposure
  • Leads generation and set-up of meetings with key decision makers
  • Positioning of your company as a thought-leader
  • Reaffirmation of your position in the industry

  Please contact Emma at +65 6716 9961 or email emma@claridenglobal.org to
  discuss potential sponsorship opportunities or to custom make your own package.

  Benefits as Media Partner or Supporting Organization at the Influencer,
  Millennial and Growth Hacking Marketing Conference
  •   Enhance your corporate profile and visibility within your industry -
      Your company’s logo will be emblazoned on our brochures and distributed
      to marketing, communications & CX visionaries across South East Asia
  •   Affiliation with an internationally recognized commercial event
      organizer
  Clariden Global events are widely known and trusted throughout the world
  for providing best value to senior industry executives. Through partnering
  with selected media and supporting organizations, we are capable of
  delivering the highest calibre of expert knowledge and key industry insights
  to the target market.

  If you meet the criteria mentioned above and would like to explore the
  opportunity to partner with us for the 2nd Applying Artificial Intelligence and
  Deep Learning for Enterprises Conference, please contact Karen Williams at
  +65 6899 5030 or email karen.williams@claridenglobal.org.

QUESTIONS? Contact us at:           +65 6899 5030          admissions@claridenglobal.com     claridenglobal.com
INFLUENCER, MILLENNIAL AND GROWTH HACKING
MARKETING CONFERENCE
1 - 3 JULY 2019 | SHANGRI-LA HOTEL SINGAPORE

REGISTRATION PAGE
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                                                                                           1 – 3 JULY 2019
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 (2 Days) Most Popular
                                                                                            ALL CANCELLATIONS MUST BE RECEIVED
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 Conference Workshops                                    SG$2,895                           IN WRITTEN FORM
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PLEASE NOTE: The conference fee includes lunch, refreshments and conference                the content and timing of the programme, the speakers and the date and venue due
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  Register with your Colleagues Today to Enjoy Group Discount*:
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  For 5 or more registrations, please contact Karen Williams at
                                                                                           Visit us at www.claridenglobal.com for upcoming events
  karen.williams@claridenglobal.org.
  Group Discount will only be applicable to the package of the lowest value.
                                                                                            FOR OFFICIAL USE
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  discount! This offer is valid for a limited time only, till 3 June 2019.                   FEE RECEIVED                REFERENCE L19078/HV/KW
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