Industry 4.0 HUB: A Collaborative Knowledge Transfer Platform for Small and Medium-Sized Enterprises - MDPI
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applied sciences Article Industry 4.0 HUB: A Collaborative Knowledge Transfer Platform for Small and Medium-Sized Enterprises Alberto Cotrino * , Miguel A. Sebastián and Cristina González-Gaya Department of Construction and Manufacturing Engineering, Universidad Nacional de Educación a Distancia (UNED), C/Juan del Rosal 12, 28040 Madrid, Spain; msebastian@ind.uned.es (M.A.S.); cggaya@ind.uned.es (C.G.-G.) * Correspondence: acotrino3@alumno.uned.es; Tel.: +49-175-815-6948 Abstract: Industry 4.0 brings opportunities for small- and medium-sized enterprises (SMEs), but SMEs are lacking Industry 4.0 knowledge, and this might result in a challenge to support SMEs’ competitiveness and productivity. During recent years, the European Commission and some govern- ment initiatives have been fostering the transition toward Industry 4.0 for SMEs through the creation of Digital Innovation Hubs, the Plattform Industrie 4.0, and some other initiatives. Nonetheless, the authors consider that the lack of knowledge is still a risk toward Industry 4.0 transformation for SMEs. New ways to improve Industry 4.0 knowledge management and especially the knowledge transfer must be developed. When SMEs start the transition to Industry 4.0, first of all, they do not want to start from scratch, and secondly, it can be easy to get lost in the multitude of technologies and tools that are available in today’s market. There is a gap in which to provide a collaborative Industry 4.0 knowledge transfer platform or hub designed for SMEs. Therefore, this research aims to enhance Industry 4.0 knowledge transfer through the development of a collaborative, web-based knowledge transfer Industry 4.0 platform. The outcome of this research is a developed platform that Citation: Cotrino, A.; Sebastián, will be referred to as Industry 4.0 HUB. M.A.; González-Gaya, C. Industry 4.0 HUB: A Collaborative Knowledge Keywords: Industry 4.0; knowledge transfer; hub; platform Transfer Platform for Small and Medium-Sized Enterprises. Appl. Sci. 2021, 11, 5548. https://doi.org/ 10.3390/app11125548 1. Introduction Academic Editor: Albert Smalcerz The Fourth Industrial Revolution is profoundly changing the structures and processes within companies. Industry 4.0 is a one-time event that brings opportunities and chal- Received: 24 May 2021 lenges for large-sized enterprises, as well as for SMEs [1,2]. Big companies have deployed Accepted: 11 June 2021 investment plans, roadmaps, and worldwide investigation groups to support the tran- Published: 15 June 2021 sition toward Industry 4.0. The close relationship between a large-sized enterprise and an SME requires both advancing and progressing at the same speed. Therefore, SMEs Publisher’s Note: MDPI stays neutral must adapt to Industry 4.0 developments proposed by large companies. To cope with this with regard to jurisdictional claims in transformation and be able to adopt Industry 4.0 innovations, SMEs must demonstrate published maps and institutional affil- flexibility and adaptability. However, many SMEs still find it difficult to know which iations. Industry 4.0 technologies to invest in [3–5]. Research and European initiatives in recent years proved that SMEs must be consid- ered independently from large-sized enterprises regarding Industry 4.0 implementation, because they are less capable of handling the financial, technological, and staffing chal- Copyright: © 2021 by the authors. lenges than large companies [6–10]. The Fourth Industrial Revolution could end up being Licensee MDPI, Basel, Switzerland. an obstacle to support firm competitiveness and productivity if the SMEs’ peculiarities are This article is an open access article not properly identified and supported. To gain a better insight into the characteristics of distributed under the terms and SMEs adopting Industry 4.0 technologies, the authors performed a systematic literature conditions of the Creative Commons review to understand the challenges and problems that SMEs are facing during the Industry Attribution (CC BY) license (https:// 4.0 transformation. Some authors refer to financial resources and technology awareness as creativecommons.org/licenses/by/ the primary challenges that the SMEs are facing. 4.0/). Appl. Sci. 2021, 11, 5548. https://doi.org/10.3390/app11125548 https://www.mdpi.com/journal/applsci
Appl.Sci. Appl. Sci.2021, 11,5548 2021,11, 5548 2 2ofof12 12 Other Otherresearch research points outout points high costs, high a lack costs, a of lackinformation, complexity, of information, and theand complexity, abun- the abundance dance of technologies of technologies as theas thechallenges key key challenges and problems. and problems. However, However, all ofall of them them agreeagree on on one one challenge: challenge: a lack a lack of knowledge of knowledge [1–5,11,12]. [1–5,11,12]. SMEsSMEs have have problemsaccessing problems accessingIndustry Industry 4.0knowledge 4.0 knowledgedue duetotothe thelack lackofofknowledge knowledgemanagement managementand andtransfer. transfer. Knowledgemanagement Knowledge management(KM) (KM)isisaafield fieldofofstudy studythat thathas hasexisted existedforformore morethanthanfour four decades[13]. decades [13].ItItcan canbe bedefined definedas asthe theprocess processof ofcreating, creating,sharing, sharing,using, using,andandmanaging managing theknowledge the knowledgeand andinformation informationofofan anorganization organization[14,15]. [14,15].KM KMhas hasfour fourprimary primaryactivity activity areas or knowledge flows, as shown in Figure 1: knowledge creation, areas or knowledge flows, as shown in Figure 1: knowledge creation, retention, transfer,retention, transfer, andutilization and utilization[16,17]. [16,17]. Figure Figure1.1.Knowledge Knowledgemanagement managementand andthe thefour fourknowledge knowledgeflows. flows. This Thisresearch researchfocuses focuseson onIndustry Industry4.0 4.0knowledge knowledgetransfer transfer(KT) (KT)within withinSMEs, SMEs,as asthis this was wasthetheprimary primarychallenge challengeidentified identifiedduring duringthe theliterature literaturereview. review. KT,KT,sometimes sometimesalso also known knownasasknowledge knowledgesharing sharing(KS), (KS),refers referstotosharing sharingknowledge knowledgefrom fromone oneindividual individualor or groupofofindividuals group individuals (e.g., (e.g., ananSME)SME) to another to another individual individual or group or group of individuals. of individuals. KT pur- KT pursues sues to create, to create, organize, organize, andand distribute distribute knowledge knowledge between between differentusers different usersandandseeks seekstoto ensureits ensure itsavailability availabilitytotofuture futureusers users[15–18]. [15–18].KTKTisisaacomplex complexfield fieldbecause becauseofofthetheplurality plurality ofofsources, sources,including includingindividuals, individuals,organizations, organizations,the theinternet, internet,andand books. books. Some Someaspects aspects hinderingsuccessful hindering successfulKT KTarearecommunication communicationissues, issues,aalack lackofofnetworking networkingand anddifficulty difficulty accessingthe accessing theknowledge knowledge [19,20]. [19,20]. Therefore, the the ability abilityto totransfer transferknowledge knowledgeeffectively effectivelyin the networks of SMEs is of paramount importance for supporting in the networks of SMEs is of paramount importance for supporting the transition the transition to Industry to In- 4.0. Several studies suggest the development of online platforms dustry 4.0. Several studies suggest the development of online platforms to optimize to optimize KT [21,22]. KT These kinds [21,22]. Theseofkinds platforms promotepromote of platforms a knowledge-sharing a knowledge-sharing culture through culturediscussion forums through discus- andforums sion other transfer tools and other so thattools transfer SMEs socontribute that SMEsto the overall contribute to success. the overall success. Theauthors The authorsconsider considertwo twoaspects aspectstotobebecrucial crucialfor forthe thesuccess successofofSMEs: SMEs:thetheimprove- improve- ment of the access to Industry 4.0 knowledge and Industry 4.0 KT. ment of the access to Industry 4.0 knowledge and Industry 4.0 KT. For that reason, this For that reason, this research aims to fulfil the following research research aims to fulfil the following research objectives:objectives: 1.1. Analyze Analyzethe theexisting existingKT KTinitiatives initiativesand andplatforms platformssupporting supportingthe theIndustry Industry4.0 4.0transi- transi- tion within SMEs; tion within SMEs; 2.2. Propose Proposeaanew new collaborative collaborativeonline onlineplatform platformtoto improve Industry improve 4.0 KT Industry 4.0 between SMEs. KT between SMEs.
Appl. Sci. 2021, 11, 5548 3 of 12 2. Materials and Methods In this work, we applied a research approach in two phases: • The first phase was a literature review conducted in 2019 and 2020 to evaluate current Industry 4.0 knowledge transfer initiatives and platforms. This will be described in Section 2.1. • For the second phase, by the end of 2020, the collaborative online platform Industry 4.0 HUB for knowledge transfer for SMEs was developed. This phase will be explained in Sections 2.2 and 2.3. 2.1. Literature Review The authors performed a systematic literature review using several databases such as the Web of Science, Google Scholar, and Scopus to identify existing Industry 4.0 KT initiatives and platforms. The foundation of Plattform Industrie 4.0 by several German associations with more than 6000 member companies in April 2013 was the first attempt to create a platform supporting industry KT and the further development of the recent trend in manufacturing technologies, termed as Industry 4.0. The platform, officially announced and kicked off at the Hannover Fair in 2013, seeks to promote the development of Industry 4.0 in Germany and thus strengthen the competitiveness of Germany as a production location [23,24]. In this context, the excellent Industry 4.0 map is worth highlighting due to its transformation of knowledge related to successful and sustained Industry 4.0 test cases and support of other SMEs accessing Industry 4.0 technologies by providing already proven solutions and saving the initial trial and error phase. In addition, the SME Transfer Network submodule organizes meetings and workshops to promote KT within SMEs. Using the benefits of the digital transformation, the Digital Innovation Hub (DIH) from the European Commission is another excellent initiative to further promote Industry 4.0 KT within SMEs. It intends to build a European network of DIHs that are one-stop shops to help companies improve their processes, products, and services by using digital technologies. DIHs provide access to technical expertise and experimentation by acting as knowledge transfer platforms [25–27]. To support this initiative, the European Commission has proposed the creation of the first-ever Digital Europe Programme, which will invest EUR 9.2 billion to align the next long-term EU budget (2021–2027) with increasing digital challenges [27–29]. The current numbers show the astonishing progress of the DIHs, as shown in Figure 2. By May 2021, there were 350 fully operational DIHs in Europe. Countries like Spain and Italy already have more than 50 DIHs fully operational, while other countries like Germany and France have more than 20 DIHs in preparation that will open their doors in the following months [30]. The Digital Europe Programme will foster the creation of new DIHs even further. During recent years, a new trend has been observed: some DIHs are getting connected and creating a cluster to expand their area of influence to a national level and to lead the development not only of a region, but also of a nation or even a pan-European area [31]. One example of this development is the cluster de:hub, which comprises twelve DIHs creating one digital ecosystem [29]. Furthermore, a relevant part of the DIHs is the project DIHNET.EU, which aims to create a sustainable pan-European network of networks to interconnect the regional DIHs and promote networking and collaboration [32]. This project might help to create a great online community to foster interaction among hubs, information exchange, and peer learning. To conclude, and to highlight the relevance of the abovementioned platforms, the interest and research in recent years on the DIH and Plattform Industrie 4.0 is growing, as shown in Figure 3. Moreover, the number of searches for DIH in Google in the last four years shows popularity peaks during the last two years, which emphasizes the need for Industry 4.0 knowledge transfer platforms, as shown in Figure 4.
Appl. Sci. 2021, 11, 5548 4 of 12 Sci. 2021, 11, 5548 5 of 12 Figure 2. Top 7 EU countries by number of fully operational DIHs. 2017 2018 2019 2020 30,000 Number of results in Google 25,000 20,000 Scholar 15,000 10,000 5,000 0 Digital Innovation Hub Plattform Industrie 4.0 Figure 3. Development Figure 3. Development during during the last four the lastoffour years years of the the number number of results in of results Google in Google Scholar Scholar related re- and Plattform to DIH Industrie 4.0. lated to DIH and Plattform Industrie 4.0. 100 90 80 Interest over time 70 60 50 40 30 20 10 0 1 Figure 4. Interest over the last four years in DIH, generated via Google Trends.
Numb 5,000 0 Digital Innovation Hub Plattform Industrie 4.0 Appl. Sci. 2021, 11, 5548 5 of 12 Figure 3. Development during the last four years of the number of results in Google Scholar re- lated to DIH and Plattform Industrie 4.0. 100 90 80 Interest over time 70 60 50 40 30 20 10 0 Figure 4. Interest over the last four years in DIH, generated via Google Trends. Figure 4. Interest over the last four years in DIH, generated via Google Trends. 2.2. 2.2. Industry Industry 4.0 4.0 HUB HUB In In summation,SMEs summation, SMEsarearebeing beingsupported supportedby byEuropean Europeaninitiatives initiativesin inorder ordertotoimprove improve KT KT in regard to Industry 4.0. Moreover, there are even Industry 4.0 KT platforms, clusters, in regard to Industry 4.0. Moreover, there are even Industry 4.0 KT platforms, clusters, and and hubs for SMEs, hubs for SMEs,like likethe theDIHs DIHs or or Plattform Plattform Industrie Industrie 4.0, 4.0, whichwhich will increase will increase their their influ- influence ence and and support support SMEsSMEs in following in the the following years years through through European European investment investment plans. plans. In In the case of DIHs, the European Commission is creating a complex, regional, multi- the case of DIHs, the European Commission is creating a complex, regional, multi- layered, layered,andandheterogeneous heterogeneousinnovation innovationecosystem ecosystem thatthatwill willpromote promoteits itsexpansion expansionin inthe the following following years. Some studies have suggested the importance of addressing Industry4.0 years. Some studies have suggested the importance of addressing Industry 4.0 at at aaregional regionallevel levelto tofoster fosterinnovation innovationlocally locally[33–35]. [33–35]. However, However, given given the thenumber, number,the the different focus, and the specialization of DIHs at the regional, national, and EU levels, different focus, and the specialization of DIHs at the regional, national, and EU levels, new strategies to coordinate, control, and optimize communication through those levels new strategies to coordinate, control, and optimize communication through those levels are necessary. DIHs are regionally based, supporting the local industry. Nonetheless, are necessary. DIHs are regionally based, supporting the local industry. Nonetheless, col- collaboration and networking between the DIHs are essential to ensure that knowledge laboration and networking between the DIHs are essential to ensure that knowledge re- related to the best practices can be transferred. lated to the best practices can be transferred. Industry 4.0 technologies are evolving fast, and knowledge must be collected in real Industry 4.0 technologies are evolving fast, and knowledge must be collected in real time. Moreover, the inclusion of new technologies, and especially the advent of Industry time. Moreover, the inclusion of new technologies, and especially the advent of Industry 4.0, are facilitating collaboration while at the same time accelerating the development 4.0, are facilitating collaboration while at the same time accelerating the development of of innovation outcomes and setting new challenges for SMEs [25,28,31,36]. New KT innovation outcomes and setting new challenges for SMEs [25,28,31,36]. New KT strate- strategies must be developed considering the dynamics resulting from the implementation gies must be developed considering the dynamics resulting from the implementation of of Industry 4.0. Consequently, promoting a collaborative atmosphere by boosting the synergies between SMEs and promoting networking through the different levels previously mentioned will enhance a culture of innovation. When SMEs start the transition to Industry 4.0, first of all, they do not want to start from scratch, and secondly, it can be easy to get lost in the multitude of technologies and tools that are available in today’s market. There is a lack of an essential Industry 4.0 collab- orative knowledge platform for every SME at every level, as shown in Figure 5. There is a gap for providing a collaborative web application Industry 4.0 KT hub without borders and without the level of granularity that initiatives like DIHs have created (European countries, European regions, and specialized DIHs). The KT of Industry 4.0 technologies and projects, as well as the networking of SMEs, can be facilitated via the creation of a collaborative hub. This research aims to fill this gap and has its focus on developing a collaborative, web-based KT hub for the implementation of Industry 4.0 components in the supply chains of SMEs.
from scratch, and secondly, it can be easy to get lost in the multitude of technologies and tools that are available in today’s market. There is a lack of an essential Industry 4.0 col- laborative knowledge platform for every SME at every level, as shown in Figure 5. There is a gap for providing a collaborative web application Industry 4.0 KT hub without bor- Appl. Sci. 2021, 11, 5548 ders and without the level of granularity that initiatives like DIHs have created (European 6 of 12 countries, European regions, and specialized DIHs). Figure 5. Industry 4.0 knowledge transfer for SMEs. Figure 5. Industry 4.0 knowledge transfer for SMEs. 2.3. Development of the Industry 4.0 HUB The KT of Industry 4.0 technologies and projects, as well as the networking of SMEs, The web-based KT hub developed during this research is called Industry 4.0 HUB. can be facilitated via the creation of a collaborative hub. This research aims to fill this gap It is a full software stack platform (frontend, backend, and database). There are several and has its focus on developing a collaborative, web-based KT hub for the implementation alternatives of web application software stack solutions that might be selected based on of Industry 4.0 components in the supply chains of SMEs. different decision criteria for each project, including the project size, scalability, maintain- ability, and security [37]. To support the decision-making, recent results from the Developer 2.3. Development of the Industry 4.0 HUB Survey 2020 from Stack Overflow were analyzed. Nearly 65,000 developers from over The web-based 180 countries KT hubindeveloped participated the survey, during thisresults and the research is called show Industry 4.0 that JavaScript, HUB. or HTML It is a full software stack platform (frontend, backend, and database). CSS, and SQL are the top three programming, scripting, and markup languages used [38]. There are several al- ternatives As this projectof web application is still in its earlysoftware stages, thestack solutions authors that might have selected be selected the following based on alternatives different decision criteria for each project, including the project based on their experience and the current usage between web developers. Other than size, scalability, maintain- ability, andcriteria that, other securitywere [37].notTo taken supportintothe decision-making, consideration. recent For the resultsdevelopment, frontend from the Devel- the oper Survey following 2020 from Stack programming languagesOverflow were were used: analyzed. Nearly 65,000 developers from over • 180 HTML countries participated 5: the latest versioninofthe thesurvey, markup and the results language showpages; for web that JavaScript, HTML or • CSS, CSS 3: a style sheet language used for describing the presentationlanguages and SQL are the top three programming, scripting, and markup used of a document [38]. As this project is still in its early written in a markup language such as HTML; stages, the authors have selected the following alter- natives • based on4:their Bootstrap HTML, experience CSS, andand JavaScript the currentframework usage between web developers. for developing Other responsive than web that, pages. other criteria were not taken into consideration. For the frontend development, the following programming languages were used: The backend development was performed using the following programming languages: • HTML 5: the latest version of the markup language for web pages; • PHP: a server scripting language and a powerful tool for making dynamic and inter- • CSS active 3: web a style sheet language used for describing the presentation of a document pages; • written JavaScript: high-levellanguage in a markup such as HTML; and multi-paradigm programming language. Finally, MySQL was used for the creation of the database. Moreover, several libraries, such as the JavaScript library jQuery, were used to simplify the programming and expand the capabilities of the Industry 4.0 HUB. The full software stack architecture is shown in Figure 6. The source code editor used for the development was Visual Studio Code. The first phase of the development was performed locally on the laptops of the authors on a local test server without interaction with a live server. Once the platform was running in a stable state and the first dry runs were completed, it was uploaded to a web server, and the Industry 4.0 HUB has been live since January 2021 from the following link: i40-hub.com.
• PHP: a server scripting language and a powerful tool for making dynamic and inter- active web pages; • JavaScript: high-level and multi-paradigm programming language. Finally, MySQL was used for the creation of the database. Moreover, several libraries, Appl. Sci. 2021, 11, 5548 7 of 12 such as the JavaScript library jQuery, were used to simplify the programming and expand the capabilities of the Industry 4.0 HUB. The full software stack architecture is shown in Figure 6. Figure6.6.Frontend, Figure Frontend,backend, backend,and anddatabase databasedevelopment. development. 3. Results The source code editor used for the development was Visual Studio Code. The first phase of Industry The 4.0 HUBwas the development is aperformed website that aimson locally to the support SMEs laptops in authors of the selectingonthe ap- a local propriate Industry 4.0 technologies and projects. The website intends to work test server without interaction with a live server. Once the platform was running in a sta-as an SME collaborative ble state and network for KT, the first dry runswhere wereSMEs can access completed, theuploaded it was latest knowledge, expertise, to a web server, andand the technology to access Industry 4.0. The Industry 4.0 HUB wants to eliminate impediments Industry 4.0 HUB has been live since January 2021 from the following link: i40-hub.com to accessing Industry 4.0 knowledge; it wants to offer open access to Industry 4.0 knowledge. This platform does not pretend to gather single Industry 4.0 technologies, but instead 3. Results collects Industry 4.0 use cases, real solutions, and projects in SMEs. The Industry 4.0 HUB The Industry 4.0 HUB is a website that aims to support SMEs in selecting the appro- is based on three pillars: the SMEs accessing the platform, the website offering the front end priate Industry 4.0 technologies and projects. The website intends to work as an SME col- capabilities, and a database, as the backend, where Industry 4.0 use cases are stored (see laborative network for KT, where SMEs can access the latest knowledge, expertise, and Figure 7). The Industry 4.0 HUB is designed with a modular architecture that guarantees Appl. Sci. 2021, 11, 5548 technology to access Industry 4.0. The Industry 4.0 HUB wants to eliminate impediments 8 of 12 great advantages in terms of flexibility and extensibility. The Industry 4.0 HUB offers four to accessing Industry 4.0 knowledge; it wants to offer open access to Industry 4.0 modules, which will be explained in the following subsections. knowledge. This platform does not pretend to gather single Industry 4.0 technologies, but instead collects Industry 4.0 use cases, real solutions, and projects in SMEs. The Industry 4.0 HUB is based on three pillars: the SMEs accessing the platform, the website offering the front end capabilities, and a database, as the backend, where Industry 4.0 use cases are stored (see Figure 7). The Industry 4.0 HUB is designed with a modular architecture that guar- antees great advantages in terms of flexibility and extensibility. The Industry 4.0 HUB offers four modules, which will be explained in the following subsections. Figure 7. Figure Industry4.0 7. Industry 4.0HUB HUBarchitecture. architecture. 3.1. The HUB 3.1. The HUB This module is the core of the KT. The HUB enables the SMEs to access the Industry This module is the core of the KT. The HUB enables the SMEs to access the Industry 4.0 database and gain the information and awareness necessary to implement Industry 4.0 database and gain the information and awareness necessary to implement Industry 4.0 use cases. Each use case is presented from a practical viewpoint, with a detailed dataset including the fields presented in Table 1. Table 1. Dataset of the Industry 4.0 use cases.
Appl. Sci. 2021, 11, 5548 8 of 12 4.0 use cases. Each use case is presented from a practical viewpoint, with a detailed dataset including the fields presented in Table 1. Table 1. Dataset of the Industry 4.0 use cases. Field Description Name of the Industry 4.0 Project Unique identification of the Industry 4.0 use case, which is used as a key for the SQL database. The literature about technologies related to Industry 4.0 is extensive [39–42]. Considering the large number of technologies related to Industry 4.0, the authors have selected six of these Industry 4.0 Technology technologies to classify the use cases: Internet of Things, machine learning, automation, big data, cloud computing, augmented reality, and other. Short introduction of the Industry 4.0 solution, including the use case of the project and the improvement achieved. With this information, other SMEs can gain a quick understanding of Description and easily and quickly comprehend the key usage of the solution and implement it in their organizations. Several research works have highlighted that SMEs do not have the economic resources to implement Industry 4.0 technologies [5,8]. For the Industry 4.0 HUB, the authors included Budget this category so that microenterprises and small enterprises with turnover ranges between EUR 0.5 million and EUR 10 million can carefully select the solution based on the costs and the investment. Picture This allows the user to upload a picture of the use case to support rapid visual recognition. Appl. Sci. 2021, 11, 5548 This is a field to include links to provide additional information, such as the website of 9the of 12 Additional Information (Link) vendor of the technologies used. Some examples Some examples of of Industry Industry 4.0 4.0 use use cases cases in in SMEs SMEs related related to to the the Internet Internet of of Things Things presented using the abovementioned dataset are shown in Figure presented using the abovementioned dataset are shown in Figure 8.8. Figure 8. Industry 4.0 HUB desktop user interface. Figure 8. Industry 4.0 HUB desktop user interface. 3.2. Roadmap 3.2. Roadmap The HUB enables Industry 4.0 KT and allows SMEs to gain the Industry 4.0 practical The HUB knowledge enables required to Industry implement4.0the KTprojects and allows SMEs in their to gain However, facilities. the Industry the4.0 practical implemen- knowledge required to implement the projects in their facilities. However, the implemen- tation could be tortuous sometimes, and therefore, the authors provide in the Industry 4.0 tation could be tortuous sometimes, and therefore, the authors provide in the Industry HUB an additional module to support the SMEs: Roadmap. 4.0 HUB an additional module to support the SMEs: Roadmap. Roadmap aims to facilitate decision-making and access to Industry 4.0 technologies by the production areas of the SMEs. The six-step roadmap presented is based on the roadmap for SMEs published in November 2020 by the authors [8]. The main differences between the roadmap proposed within this paper and the roadmaps presented in previ- ous research are its focus on SMEs and the practical viewpoint.
Appl. Sci. 2021, 11, 5548 9 of 12 Roadmap aims to facilitate decision-making and access to Industry 4.0 technologies by the production areas of the SMEs. The six-step roadmap presented is based on the roadmap for SMEs published in November 2020 by the authors [8]. The main differences between the roadmap proposed within this paper and the roadmaps presented in previous research are its focus on SMEs and the practical viewpoint. 3.3. Community Following the networking trend being observed during recent years in other platforms like DIH, the Industry 4.0 HUB proposes a module called Community. It aims to be a forum where SMEs can share experiences on Industry 4.0 implementation and where collaboration can appear. 3.4. Collaborate This module allows SMEs to contribute to the Industry 4.0 HUB, introducing use cases, real projects, and implementations of SMEs in the database. Every DIH has a different focus and specialization on a regional level, which makes access to the knowledge for SMEs from other regions or nations within the European Union and outside of it difficult. On the other hand, Plattform Industrie 4.0 focuses mainly on the use cases in Germany. Both platforms have already defined structures and procedures. Single users or SMEs are not able to collaborate; they cannot transfer Industry 4.0 knowledge with other SMEs. The Industry 4.0 HUB aims to create a platform without regional or national barriers and where everyone has the right to share Industry 4.0 knowledge and experience. 4. Discussion and Conclusions The result of this research is the Industry 4.0 HUB platform, which has been com- pletely developed and online since January 2021 at the following link: i40-hub.com. This research presents the qualitative advantages of using the collaborative KT platform Indus- try 4.0 HUB: • The Industry 4.0 HUB creates a single source for Industry 4.0 KT for SMEs. Every SME willing to implement Industry 4.0 technologies does not need to seek hundreds of papers, books, and platforms as everything is available in just one website, which covers the lack of knowledge highlighted in Section 1. Additionally, the resources needed to start the Fourth Industrial Revolution are minimized. • The HUB provides real-time SME access to an immense collection of Industry 4.0 use cases. • The Collaborate and Networking modules allow SMEs to enter use cases and share Industry 4.0 knowledge and resources, creating a collaborative network. • The Roadmap module helps SMEs enter the new era of manufacturing using a simple process that does not require complex expertise or big teams. Industry 4.0 KT must be simplified for the SMEs, especially for the microenterprises, and therefore, a single source platform like the Industry 4.0 HUB could provide the solution to the deficiency identified. As was previously mentioned, DIHs and Plattform Industrie 4.0 are great initiatives and key enablers for the transition toward Industry 4.0 and digital transformation for European SMEs. The European network of DIHs will help companies to improve their processes, products, and services using digital technologies, and they will provide access to technical expertise and experimentation, but the authors wanted to propose a different way to improve the Industry 4.0 KT between SMEs. Table 2 highlights some of the differences between the Industry 4.0 HUB, the Plattform Industrie 4.0, and the DIHs. In conclusion, the Industry 4.0 HUB supports the transition toward Industry 4.0 for SMEs by using a different approach than the one used in Plattform Industrie 4.0 and the DIHs. The Industry 4.0 HUB aims to eliminate unnecessary barriers and to simplify Industry 4.0 KT. However, this study has some limitations which may be addressed through future studies. The first limitation is that further analysis of the quantitative results for the Industry 4.0 HUB is still required. A representative number of SMEs need to start using
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Scalability DIH DIH Resources DIH Networking DIH Technical Platform DIH PlatformScalability Specialization Scalability Platform DIH Platform ResourcesScalability Resources Scalability Networking ResourcesNetworking TechnicalTechnicalTechnicalTechnic Resources Networking Networking Specialization Specialization Spec parison between Table 2. Comparison Industry 4.0 HUB,between TableDIH, 2. Comparison Industry and Plattform 4.0 HUB, betweenIndustrie DIH, Expertise Industry and 4.0. Plattform 4.0 HUB, Industrie DIH, and4.0. Plattform Table 2. Comparison betweenIndustrie 4.0. Table Expertise 2. 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HUB requires thewebsite, Industry which The second 4.0 HUB requires website, limitation The which is second the requires development limitation of is the developmen Industry 4.0 s a content management system (CMS) like Drupal, work, such work, as awhich suchwork, content as could a content simplify management such work, asmanagement such the a content system as management a (CMS) content system management like (CMS) Drupal, system likewhich Drupal, system (CMS) could like which (CMS) Drupal, could likewhich simplify Drupal, simplify the which could thesim ovement further and bugimprovement fixing, asfurther well andas bug improvement thefixing, creation Data as well ofand new Availability asbugcapabilities the fixing, creation Statement: asThefor well of data new SMEs. aspresented capabilities the creation further for of study inimprovement this new SMEs. capabilities isfurther and bug available for SMEs. improvement fixing, within thisasarticle. well andas bugthefixing, creationas d maintainability of the platform. scalabilityscalability and maintainability and maintainability scalability scalability and of the and of the maintainability platform. maintainability platform. of the platform. of the platform. sibility Another that shouldpossibility be studied Another thatisshould the usage possibility be studied of a different thatisshould the programming usage be studied of a different is frame- the programming usage of Anotherwithin a different frame- possibility programming Another thatofshould frame- possibility be studied thatisshould the usagebe studi of a d Acknowledgments: This paper has been produced the scope the doctoral activities carried s a content work, management such as a content system work, management (CMS) such as like a content Drupal, system management which (CMS) could like Drupal, system simplify which (CMS) the could like work, Drupal, simplify such as out by the lead author at the International Doctorate School of the Spanish National Distance- awhich the content could work, simplify management such as a the content system management (CMS) like Dru sy d maintainability scalability and of the maintainability platform. scalability and of themaintainability platform. of the platform. scalability and Learning University (EIDUNED_ Escuela Internacional de Doctorado de la Universidad Nacional de maintainability scalability and of themaintainability platform. of the pla Educación a Distancia). The authors are grateful for the support provided by this institution. Conflicts of Interest: The authors declare no conflict of interest. References 1. Masooda, T.; Sonntag, P. Industry 4.0: Adoption challenges and benefits for SMEs. Comput. Ind. 2020, 121, 12. [CrossRef] 2. Prause, M. Challenges of Industry 4.0 Technology Adoption for SMEs: The Case of Japan. Sustainability 2019, 11, 5807. [CrossRef] 3. Ingaldi, M.; Ulewicz, R. Problems with the Implementation of Industry 4.0 in Enterprises from the SME Sector. Sustainability 2019, 12, 217. [CrossRef] 4. Orzes, G.; Rauch, E.; Bednar, S.; Poklemba, R. Industry 4.0 Implementation Barriers in Small and Medium Sized Enterprises: A Focus Group Study. In Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Manage-ment (IEEM), Bangkok, Thailand, 16–19 December 2018. 5. Horváth, D.; Szabó, R.Z. 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